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4.5 out of 5
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Zoho Marketing Automation
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Zoho Marketing Automation
101 Zoho Marketing Automation Reviews
4.2 out of 5
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JK
Jörg Dennis K.
Owner
Marketing and Advertising
Small-Business(50 or fewer emp.)
Products used within Zoho One: Zoho CRM, Zoho Campaigns, Zoho Recruit, Zoho Show, Zoho Survey, Zoho Billing, Zoho SalesIQ, Zoho Vault, Zoho Forms, Zoho Books, Zoho Mail, Zoho Sites, Zoho Sign, Zoho Writer, Zoho Marketing Automation
What do you like best about Zoho One?
I switched von Google Workdrive to Zoho One. The offer is just amazing. It was very easy to switch due to the migration tools, Zoho offers. And now we replaced much of our tool stack with tools from Zoho (like Bigin replaces Pipedrive, Books replaces our old accounting, Campaign replacing ActiveCampaign etc.) So Zoho is our daily driver for everything and with the Zoho One offer, it's really affordable. Review collected by and hosted on G2.com.
What do you dislike about Zoho One?
If you do not get support from India, e.g. when you are in LATAM and have support by a local partner, the quality of support is/can be much lower, as the partners are lacking the experience and direct contact to the development teams. Review collected by and hosted on G2.com.
PS
Peter S.
Small-Business(50 or fewer emp.)
Products used within Zoho One: Zoho CRM, Zoho Campaigns, Zoho Desk, Zoho Analytics, Zoho Docs, Zoho Projects, Zoho Invoice, Zoho Expense, Zoho Billing, Zoho Forms, Zoho Books, Zoho Social, Zoho Mail, Zoho Sites, Zoho Inventory, Zoho Sign, Zoho Marketing Automation
What do you like best about Zoho One?
Zoho One offers a comprehensive suite of tools that integrate well with each other, which is great for streamlining multiple business functions in one place. The level of customisation available in some modules is useful for adapting the system to different business needs. Review collected by and hosted on G2.com.
What do you dislike about Zoho One?
The lead management process is frustrating for B2B companies. Zoho’s requirement to map a “Last Name” for all leads, even when only working with companies, leads to inefficient workarounds. As a B2B business, I source company details, not individual contacts, and Zoho's CRM doesn't provide a proper solution for mapping company information efficiently. The support process was also slow, and the workaround offered added more manual work, which defeats the purpose of using a CRM to streamline operations. Review collected by and hosted on G2.com.
UI
Verified User in Information Technology and Services
Mid-Market(51-1000 emp.)
What do you like best about Zoho Marketing Automation?
The best part that I like the most about the Zoho marketing automation tool is that it is very easy to use and user-friendly. If you are using other Zoho products like Zoho CRM or Zoho Campaigns, it is super easy to integrate them both. Also, their customer support team is very friendly and helpful. Review collected by and hosted on G2.com.
What do you dislike about Zoho Marketing Automation?
The only thing that I don't like about Zoho is it does not allow integration with 3rd party products. Review collected by and hosted on G2.com.
AS
Verified User in Staffing and Recruiting
Small-Business(50 or fewer emp.)
Products used within Zoho One: Zoho CRM, Zoho Campaigns, Zoho Recruit, Zoho Projects, Zoho Invoice, Zoho Social, Zoho Marketing Automation
What do you like best about Zoho One?
It’s an all in one platform that offers all the tools you need Review collected by and hosted on G2.com.
What do you dislike about Zoho One?
Sometimes it makes my laptop loads slowly Review collected by and hosted on G2.com.
AN
Verified User in Non-Profit Organization Management
Small-Business(50 or fewer emp.)
Products used within Zoho One: Zoho CRM, Zoho Campaigns, Zoho Analytics, Zoho Forms, Zoho Marketing Automation
What do you like best about Zoho One?
Great functionalities across marketing, partnerships and program execution! Review collected by and hosted on G2.com.
What do you dislike about Zoho One?
Nothing comes to mind as of yet - only feedback is that it is not as user friendly, but excellent functionalities. Review collected by and hosted on G2.com.
CC
Verified User in Computer Software
Mid-Market(51-1000 emp.)
Rating Updated ()
Original
What do you like best about Zoho Marketing Automation?
What I like best about this tool is its strong range of features. It's convenient to automate workflows, making it easier to run campaigns without needing constant attention. I can get clear insights into campaign performance through Zoho's reporting. The fact that there can be integrations with other tools is a big plus. Review collected by and hosted on G2.com.
What do you dislike about Zoho Marketing Automation?
What I dislike about Zoho Marketing Automation is that it’s not very user-friendly. Review collected by and hosted on G2.com.
VS
V.P S.
Chief Marketing officer
Small-Business(50 or fewer emp.)
What do you like best about Zoho Marketing Automation?
Useful product and its simple /basic user frindely approach helps you navigate Review collected by and hosted on G2.com.
What do you dislike about Zoho Marketing Automation?
It should have AI assist feature this could change the experience and the prosdct as well Review collected by and hosted on G2.com.
UB
Verified User in Broadcast Media
Mid-Market(51-1000 emp.)
What do you like best about Zoho One?
Most people struggle to navigate different system while handling customers, daily tasks while ensuring efficiency, Zoho one enables companies to operate efficiently without investing in different systems Review collected by and hosted on G2.com.
What do you dislike about Zoho One?
Nothing really, best tool I've even used Review collected by and hosted on G2.com.
ND
Nikhil D.
head strategic accounts
Mid-Market(51-1000 emp.)
Products used within Zoho One: Zoho CRM, Zoho Campaigns, Zoho Analytics, Zoho Recruit, Zoho Docs, Zoho Invoice, Zoho People, Zoho Show, Zoho Survey, Zoho Billing, Zoho SalesIQ, Zoho Forms, Zoho Mail, Zoho ShowTime, Zoho Assist, Zoho Connect, Zoho Sign, Zoho Sheet, Zoho Marketing Automation
What do you like best about Zoho One?
customer support, number of features, frequency of use Review collected by and hosted on G2.com.
What do you dislike about Zoho One?
Zoho one is a collaborative platform which will take care of employee admin, mailing, HR related activities, unlike others Review collected by and hosted on G2.com.
AD
Ahmed D.
Turkeyana CEO
Mid-Market(51-1000 emp.)
Products used within Zoho One: Zoho CRM, Zoho Campaigns, Zoho Desk, Zoho Analytics, Zoho Creator, Zoho Recruit, Zoho Docs, Zoho Projects, Zoho Invoice, Zoho People, Zoho Expense, Zoho Show, Zoho Survey, Zoho Billing, Zoho SalesIQ, Zoho Vault, Zoho Forms, Zoho Books, Zoho Social, Zoho Mail, Zoho ShowTime, Zoho Assist, Zoho Connect, Zoho Sites, Zoho Inventory, Zoho Sign, Zoho Sprints, Zoho PageSense, Zoho Sheet, Zoho Notebook, Zoho Flow, Zoho SalesInbox, Zoho Cliq, Zoho Writer, Zoho Checkout, Zoho Backstage, Zoho Marketing Automation
What do you like best about Zoho One?
i think its a good service and complete soulation for the compamies Review collected by and hosted on G2.com.
What do you dislike about Zoho One?
until now there's noothing make me dosnt like zoho Review collected by and hosted on G2.com.
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