I switched von Google Workdrive to Zoho One. The offer is just amazing. It was very easy to switch due to the migration tools, Zoho offers. And now we replaced much of our tool stack with tools from Zoho (like Bigin replaces Pipedrive, Books replaces our old accounting, Campaign replacing ActiveCampaign etc.) So Zoho is our daily driver for everything and with the Zoho One offer, it's really affordable. Review collected by and hosted on G2.com.
If you do not get support from India, e.g. when you are in LATAM and have support by a local partner, the quality of support is/can be much lower, as the partners are lacking the experience and direct contact to the development teams. Review collected by and hosted on G2.com.
I like that Zoho One provides a myriad of software tools that replaces many of the tools I was paying for. And the Zoho One subscription is significantly less than the sum of the others. It's My CRM (replacing HubSpot); form/survey gen (replacing JotForm); campaign manager (replacing MailChimp); mailbox (replacing Outlook), an invoicing system (replacing Freshbooks), an electronic signature system (which I didn't have before) and recently found its social media hub (replacing Promo Republic). Seems like when I have a need, I simply check to see if Zoho One has it covered and more often than not, the answer is YES!! Plus the tools are integrated with each other so no need for Zapier. Review collected by and hosted on G2.com.
It seems each tool has its own support team and tracking down an answer has been challenging. Sometimes there's chat support, sometimes not. Would like to have some consistency here. Review collected by and hosted on G2.com.
Zoho One offers a comprehensive suite of tools that integrate well with each other, which is great for streamlining multiple business functions in one place. The level of customisation available in some modules is useful for adapting the system to different business needs. Review collected by and hosted on G2.com.
The lead management process is frustrating for B2B companies. Zoho’s requirement to map a “Last Name” for all leads, even when only working with companies, leads to inefficient workarounds. As a B2B business, I source company details, not individual contacts, and Zoho's CRM doesn't provide a proper solution for mapping company information efficiently. The support process was also slow, and the workaround offered added more manual work, which defeats the purpose of using a CRM to streamline operations. Review collected by and hosted on G2.com.
The different functionalities, the usability and ease of use. Review collected by and hosted on G2.com.
Nothing comes to mind at the given moment. Review collected by and hosted on G2.com.
Zoho One has all kinds of modules that a small company would need. From Project management to HR to CRM to online sign to email and calendar, surveys and more. Perfect for a all in one system. We use it daily for our whole team. Review collected by and hosted on G2.com.
Zoho projects is not as moden as it shoud be and has some missing features copared to like Monday.com or something. CRM was harder to setup. Support is helpful but do not always understand on the first try what the issue is. It is integrated with Outlook which was easy. Review collected by and hosted on G2.com.
Zoho Sign is ideal for keeping all important documents in one place, especially those that need to be signed. Additionally, I like that it preserves the integrity of the documents by allowing the locking of signed documents to prevent any attempt to copy or edit their content without authorization. Lastly, I like the "drag and drop" process for placing text boxes, signatures, or initials; it is very intuitive. Review collected by and hosted on G2.com.
The fact that documents cannot be created directly from the platform to then be edited as needed is a significant limitation… currently, it is necessary to upload documents already created in Word or PDF. Review collected by and hosted on G2.com.
Zoho Sign is a great tool for the edition of forms that need to be signed, it allows to use drop-down lists with already defined answers, and apart from this, the customization of the data fields is impressive as I can select the text style, color palette, proportions and character limit. Review collected by and hosted on G2.com.
The templates are very useful for saving time, but the process of editing them is not so intuitive, it would be ideal to have more options that make this task more agile. Review collected by and hosted on G2.com.
The flexibility it gives in terms of customization. The ease of use. I have been using Zoho Projects for a long time now. Zoho People to track performance of my associates and Zoho Cliq for internal team communication and my experience has been noting but exceptional. Review collected by and hosted on G2.com.
The interface could have been better, everything else is great. Review collected by and hosted on G2.com.
Its multiple configuration options, it is very easy to use and integrates with M365. Review collected by and hosted on G2.com.
I would like it to integrate with VoIP solutions like Alcatel Rainbow or with M365 applications like Teams in an effective way. Review collected by and hosted on G2.com.