1,369 Zoho Expense Reviews
I like how simple it makes expense tracking and reimbursements.
It’s super helpful to be able to scan receipts on my phone and have the system automatically fill in the details. It saves a significant amount of time and reduces errors. I also like how easy it is to set spending limits for the team and get real-time reports, it helps us stay on budget and make quicker decisions. The mobile app works smoothly, and the integration with other tools like Zoho Books is a big plus. Review collected by and hosted on G2.com.
Sometimes, the user interface feels a bit cluttered, especially for new users.
There are a lot of features, which is great, but it can be a little overwhelming at first. Also, the approval workflow could be a bit more customizable — we've had to adapt our process slightly to fit the system. It’s not a dealbreaker, but something to keep in mind if you have very specific internal procedures. Review collected by and hosted on G2.com.
I was using Expensify for 8 months and I REALLY wanted that platform to work well, but I had continuous issues with the app and with customer support. I needed something to work immediately and took a chance with Zoho...and it worked with no issues. I've only used it for a short time, but it's been very useful and does exactly what it's supposed to do with no glitching. Capture receipt, categorize, assign it to a report, export to excel pdf, etc. Thank you! Review collected by and hosted on G2.com.
Nothing so far. Everything has been good. I have yet to use customer support (which IMO is a great thing) so I can't comment on that. Overall I am satisfied! Review collected by and hosted on G2.com.
Zoho Expense's Start to Finish handling of business expenses is second to none. Whether you want to itemize and split an expense across many accounts, or just have a step 1-2-3 approach to Business expense reporting, Zoho Expense is one-and-done.
The Customer Support staff are quick and knowledgable and the ease of integration with our existing Chart of Accounts is exceptional. Review collected by and hosted on G2.com.
I would like to see the Expense Reports more customizable. The limited customization is good, but does not allow me to add the fields I need to present to our accounting team. Granted, I just may not be aware of how this can be done, so I am open to suggestions. Review collected by and hosted on G2.com.
We haven't used Zoho Expense long, but it's far cheaper than the previous app we were using (Expensify), and seems to provide all of the same functionalities that we needed. So far it has been easy to set up and easy to use. Review collected by and hosted on G2.com.
Their mileage tracking is not quite as robust as our previous solution (expensify), it would be nice if we could enter multiple map points for a single trip instead of each trip being limited to two map points. Review collected by and hosted on G2.com.
What I like best about Zoho Expense is its comprehensive yet easy-to-use platform for managing business expenses. The automation features—such as automatic receipt scanning, expense categorization, and seamless integration with accounting software—save a lot of time and reduce manual errors. The mobile app is especially handy for submitting and approving expenses on the go, making the entire process efficient and transparent. Review collected by and hosted on G2.com.
While Zoho Expense is a powerful tool, one area that could be improved is the speed of the mobile app during high-usage periods, which can sometimes be a bit slow or laggy. Additionally, a more customizable reporting feature would be helpful to better tailor expense reports to specific business needs. Overall, these are minor issues compared to the overall value the platform provides. Review collected by and hosted on G2.com.
Zoho Expense makes tracking and managing expenses super easy with its intuitive interface. I really like the automation features, like auto-scanning receipts and categorizing expenses. It saves time and helps keep everything organized, especially for travel and business reporting. Review collected by and hosted on G2.com.
Sometimes, syncing with external accounts or cards can take longer than expected. Also, the mobile app feels slightly less responsive compared to the desktop version, especially when uploading receipts. Review collected by and hosted on G2.com.
The platform is intuitive, easy to navigate, and makes expense tracking and reporting simple. The automated receipt scanning saves time, and the customizable approval workflows are a huge plus. It’s streamlined our reimbursement process and keeps everything organized. Review collected by and hosted on G2.com.
Overall, we like using Zoho Expense—it’s user-friendly and helps keep our expenses organized. However, we did run into frequent errors when submitting entries. Several reports came back with the same issues repeatedly, which became frustrating. Review collected by and hosted on G2.com.
Forwarding the receipts and then having the autoscan input the info is great. I went over the limit and had to manually input the info but even that wasn't too bad. I like that I can take a photo of the slip in the app. So tired of losing receipts or having them stuffed in a zip lock bag with the year on them.
Love zoho- easy to use and visually appealing. Thanx to the UX and UI team, I appreciate it! Review collected by and hosted on G2.com.
I guess the payment plan. I would like it to be cheaper Review collected by and hosted on G2.com.
Zoho Expense is super easy to use on the go, especially with autoscan. Reimbursements for staff are easy to process and match with a couple of clicks, individual budgets are easy to setup and show users - ensuring everyone is on the same page. We have Expense integrated with Zoho Books, which is instantly synced and super easy to set up. Zoho is quick to respond and help out when we have any issues or feature requests. Review collected by and hosted on G2.com.
Some little details are missing or clunky when setting up automations and rules for different users. Review collected by and hosted on G2.com.
Zoho Expense allows us to neatly categorize expenses for our household and each business, preventing financial confusion. With its receipt-scanning feature, we quickly digitize paper receipts, reducing clutter and eliminating manual entry errors. This has saved us considerable time when reconciling monthly expenses. Review collected by and hosted on G2.com.
Some customization options for reporting are limited, requiring workarounds to fit specific financial tracking preferences. Review collected by and hosted on G2.com.
