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Xero Reviews & Product Details

Xero Overview

What is Xero?

Xero is a global small business platform designed to help users manage their accounting and financial operations efficiently. With a subscriber base of 4.4 million, Xero offers a comprehensive suite of features that includes core accounting solutions, payroll, workforce management, expense tracking, and project management. This platform is particularly tailored for small businesses, providing them with the tools necessary to streamline their financial processes and enhance overall productivity. Targeted primarily at small business owners and accounting professionals, Xero serves as a versatile solution that addresses various financial management needs. The platform is particularly beneficial for businesses seeking to automate their accounting tasks and improve compliance with financial regulations. Additionally, Xero supports accounting and bookkeeping practices by offering efficient compliance tools and smart practice management software, all within a cloud-based environment that consolidates client information in one accessible location. One of the standout features of Xero is its automatic data entry capability, which significantly reduces the time spent on manual input. By pulling records directly from banks, invoicing applications, point-of-sale systems, e-commerce sites, and receipt scanners, Xero minimizes the potential for human error and enhances data accuracy. The platform also facilitates secure bank connections, allowing business transactions to be automatically imported into the system, thereby eliminating the need for manual data entry altogether. Xero's smart bank reconciliation feature further simplifies financial management by learning how users categorize their expenditures and offering suggestions for classification. This functionality transforms the often tedious bank reconciliation process into a straightforward click-to-confirm operation. Additionally, Xero provides online billing capabilities, enabling users to send invoices and offer multiple payment options, including credit/debit cards and direct debit. Automatic payment reminders for overdue invoices help businesses maintain cash flow and reduce late payments. The platform also excels in automated financial reporting, allowing users to generate balance sheets and financial statements with ease. In certain regions, tax returns can even be pre-populated, streamlining the tax filing process. Xero's business dashboards present vital financial statistics in real-time, giving users a clear overview of their financial health, including money in, money out, money due, and money owed. Furthermore, Xero's extensive ecosystem of integrations with third-party applications enables businesses to customize their experience, addressing unique industry challenges in areas such as inventory management, cash flow, project management, and customer relationship management. This adaptability makes Xero a valuable tool for small businesses aiming to optimize their financial operations.

Xero Details
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Product Description

Share access to your latest business numbers with your team and your accountant so everyone is up to speed with Xero. From work, home or on the go.

How do you position yourself against your competitors?

Many of our competitors are legacy desktop software providers that moved over to the cloud as an after-thought. Xero has been built ground-up for the cloud to meet the increasing needs of the real-time business world.

Each Xero subscription comes with unlimited logins. Other software providers cap the number of logins per subscription. This thinking is leftover from the desktop era when software had to be licensed for multiple computers. A major advantage of the cloud is that it’s easy to access and facilitate collaboration between different people and teams – like a small business owner and their accountant. Requiring a business to pay for extra users doesn’t promote collaboration, it actually hinders it.

Xero’s integration partnership also sets us apart. We integrate with 800+ third-party software providers, including Square, Constant Contact and ADP. You can build a best-in-breed business solution that is completely automated, with Xero at the center.


Seller

Xero

Description

Xero is a cloud-based accounting software platform for small businesses with over 3.5 million subscribers globally. Through Xero, small business owners and their advisors have access to real-time financial data any time, anywhere and on any device. Xero offers an ecosystem of over 1,000 third-party apps and 300 plus connections to banks and other financial partners. In 2020 and 2021, Xero was included in the Bloomberg Gender-Equality Index and in 2020, Xero was recognised by IDC MarketScape as a leader in its worldwide SaaS and cloud-enabled small business finance and accounting applications vendor assessment.

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Recent Xero Reviews

Aizhan Z.
AZ
Aizhan Z.Small-Business (50 or fewer emp.)
5.0 out of 5
"Game-Changer for Small Business Accounting"
Xero has been an absolute game-changer for our business. The interface is clean, intuitive, and user-friendly, even for those without a strong acco...
Jatinder k.
JK
Jatinder k.Small-Business (50 or fewer emp.)
5.0 out of 5
"10 Years with xero (simple and easy to use)"
The most liked part about Xero is it is very simple and easy to use, sometime I ask my wife to post invoices with csv or post bills with hubdoc eve...
Maha S.
MS
Maha S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very user friendly platform"
Its very easy to understand for beginners and has a diverse range of functions for all types of users to access.

Xero Pricing

Exclusive savings on Xero through G2 Deals

Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions helping small businesses access a range of solutions from within Xero’s open platform. Get 75% off for six months when you sign up now!

How to claim this offer

Claim your offer by completing sign up through to purchase directly through our landing page. This offer is only available to organisations new to Xero.

Deals
75% off

Xero Media

Xero Demo - invoice-with-cc.png
Xero invoice with credit card
Xero Demo - Business-Performance-Dashboard.jpg
Business performance dashboard
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Xero Projects Task and Expenses
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Xero's mobile IOS sales dashboard
Xero Demo - Desktop--to-review.png
Expenses desktop - to review
Xero Demo - Screen-Shot-2019-05-22-at-3.39.09-PM.png
Reporting - chart of accounts
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741 Xero Reviews

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741 Xero Reviews
4.3 out of 5
741 Xero Reviews
4.3 out of 5

Xero Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Aizhan Z.
AZ
Operations Lead
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Xero?

Xero has been an absolute game-changer for our business. The interface is clean, intuitive, and user-friendly, even for those without a strong accounting background. The real-time dashboard gives us a clear picture of our cash flow, and the ability to reconcile bank transactions with just a few clicks saves us hours each week.

One of the biggest advantages is how well Xero integrates with other tools we use, including payroll and project management platforms. Review collected by and hosted on G2.com.

What do you dislike about Xero?

Nothing, the pros far outweigh the cons, and Xero continues to be a reliable and smart accounting platform for growing businesses. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Xero has helped us eliminate the complexity and manual effort involved in managing our finances. Previously, tasks like bank reconciliation, invoicing, and payroll were time-consuming and prone to error. With Xero, everything is centralised, automated, and easy to track in real time. Review collected by and hosted on G2.com.

Domingo B.
DB
CEO
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Xero?

Xero is easy to teach to people, as a consultant, I do this frequently. I use it personally for my own business as well. It has all the features that most businesses with less than about $5M to $10M (in my experience) will need, without overwhelming you with features that are only useful to a very small percentage of the population.

Bottom line: Full featured, easy to use, easy to teach, I'm a fiscal consultant that uses it every day. Review collected by and hosted on G2.com.

What do you dislike about Xero?

My major wish for Xero is that I wish it would include sub-accounts for the Chart of Accounts. The "colon" system with QB can be confusing -- since it's used for other things -- but the sub-accounts in the chart of accounts can be very useful, especially when one is trying to organize an existing company that currently has a giant mess in their accounting. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

My clients have expressed that Quickbooks is too complicated to use and too expensive; this is especially true as they phase out the industry specific versions and now have a monster-one-size-fits-all-go-online-and-love-us version. As a consequence, they have a set of books that are useless, since the data is not correct.

Xero is much simpler to implement, learn and use. Review collected by and hosted on G2.com.

JC
Creative Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Xero?

It was ease to set up, recurring invoicing, automatic invoice chasing good feature. The dashboard was easy to use daily to get an overview. Bank reconciliations were easy to undertake. Review collected by and hosted on G2.com.

What do you dislike about Xero?

The reports were a little difficult to get to and understand.

Would have been nice to have Payroll included within it Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Xero was our accounting system that we used for years as it came as part of the package with our Accountant. It did feel a little clunky at times but overall worked well. We previously were using ClearBooks and this did feel like an upgrade. The mobile facility worked well allowing me to capture receipts on the go and the invoicing functionality was straightforward. Having to raise credit notes or do something out of the day-to-day was difficult as I'm not an accountant so it was not always clear and we had to muddle through a lot of the time.

After using it for many years through we have just moved to another programme as they had better features and we also changed our Accountants. Review collected by and hosted on G2.com.

AJ
Financial Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Xero?

Xero is simple and intuitive, and yet has managed to stay with the times. Constant updates and innovations. Multiple syncs and add-ons. New initiatives with inventory and sales tax processing add another dimension to an already excellent package. Review collected by and hosted on G2.com.

What do you dislike about Xero?

The new invoicing system has been a little buggy, however they are doing a good job of ironing these out. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

I have used Xero for 9 years and honestly have had very few problems. However they recently unveiled a new invoicing system which has had a few bugs. I have to say that Xero has been quick and helpful in resolving the issues that have arisen from the new system. Review collected by and hosted on G2.com.

Jatinder k.
JK
Cash application leader
Accounting
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Xero?

The most liked part about Xero is it is very simple and easy to use, sometime I ask my wife to post invoices with csv or post bills with hubdoc even though she is from accounting background. Review collected by and hosted on G2.com.

What do you dislike about Xero?

I worked with some live stock clients, Xero reporting is not properly accounting the livestock reporting. so we integrated figured with it to keep track on live stock.

QTY feature for live stock must be there. overall very good experience. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

As this is cloud based software it keeps the data within your reach all the time, I can simple access my clients data everywhere and anytime. Review collected by and hosted on G2.com.

Matt J.
MJ
Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Xero?

Nothing. It's really bad now. They don't listen to customers. A bunch of people working there trying to re invent the wheel to keep themselves in a job. Review collected by and hosted on G2.com.

What do you dislike about Xero?

Horrible invoicing. They had great invoicing which was easy to use and business like mine got very efficient at using and now this new version is costing business so much time. They have tons of bad feedback but won't listen to their customers. A bunch of people trying to re invent the wheel just to keep themselves in a job with absolutely no care for their customers. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Xero have never solved problems but they didn't used to create them either. Now however they cause problems. They had great invoicing which was easy to use and business like mine got very efficient at using and now this new version is costing business so much time. They have tons of bad feedback but won't listen to their customers. A bunch of people trying to re invent the wheel just to keep themselves in a job with absolutely no care for their customers. Review collected by and hosted on G2.com.

Sam Z.
SZ
Administrative Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Xero?

That it data feeds with Gusto and has everything that we need for our firm to do bookkeeping Review collected by and hosted on G2.com.

What do you dislike about Xero?

It would be nice if the 1099 forms were more accessible and available Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

We have a small operation for only 4 employees, but Xero is saving us money and time with it's easy to use bookkeeping. We use it for accounting purposes only, but it's been great thus far. Review collected by and hosted on G2.com.

Response from Xero of Xero

Thanks for taking the time to share this feedback, Sam - great to have you with us!

Vidya M.
VM
Managing Direcctor and Tea Boy sometimes
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Xero?

East of use, navigation and intuitiveness. The ability of my accountant to see what I've done immediately. Review collected by and hosted on G2.com.

What do you dislike about Xero?

Setting up of timesheets and tracking of employee activity should be easier. it could be better planned out Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

bookkeeping. tracking of costs and expenses Review collected by and hosted on G2.com.

Aimen M.
AM
Train Host
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Xero?

Xero is easy to use from the payslip side. when you need to view your payslips or your schedule with your company it is easy enough if it is paired with planday. I use it almost daily and it helps. Review collected by and hosted on G2.com.

What do you dislike about Xero?

there's no way to sort your payslips and the interface is a bit clunky. when you download any document form there it will have the same name. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

it helps to have all the payslips together in one space and to check YTD salary for taxes. Review collected by and hosted on G2.com.

Jez B.
JB
US Payroll Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Xero?

I enjoy using Xero for several reasons that enhance my overall accounting experience. The user-friendly interface makes it easy to navigate, even for those who may not have extensive accounting knowledge. The dashboard provides a clear overview of financial health, allowing me to quickly access key metrics and reports. Review collected by and hosted on G2.com.

What do you dislike about Xero?

I would provide an overall rating based on my experience with the system, considering how well it meets my accounting needs and the value it provides. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

The platform is also incredibly user-friendly, which is great for someone like me who doesn’t have an extensive accounting background. It simplifies complex financial management, allowing me to feel more confident in handling my finances. Review collected by and hosted on G2.com.