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Compare FreshBooks and Xero 
At a Glance
Market Segments
Small-Business (87.0% of reviews)
Small-Business (78.6% of reviews)
Entry-Level Pricing
Starting at $6.30 Per Month
$13.00 Per Month
FreshBooks
Star Rating
(933)4.5 out of 5
Market Segments
Small-Business (87.0% of reviews)
Entry-Level Pricing
Starting at $6.30 Per Month
Free Trial is available
Browse all 4 pricing plansXero
Star Rating
(741)4.3 out of 5
Market Segments
Small-Business (78.6% of reviews)
Entry-Level Pricing
$13.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Xero excels in "Bank / Credit Card Integration" with a score of 8.7, making it easier for small businesses to manage their finances seamlessly. In contrast, FreshBooks received a lower score of 7.9 in this area, indicating potential challenges in integration.
- Reviewers mention that FreshBooks shines in "Ease of Use" with a score of 9.2, which many users find intuitive and user-friendly. Xero, while still strong at 8.7, may require a steeper learning curve for some users.
- G2 users highlight that FreshBooks offers superior "Quality of Support" with a score of 9.2, suggesting that users feel more supported and satisfied with their customer service experience compared to Xero's score of 7.8.
- Users on G2 report that FreshBooks has a more robust "Invoice Customization" feature, scoring 8.7, which allows for greater flexibility in branding and presentation. Xero, while competent at 8.5, may not offer the same level of customization options.
- Reviewers say that Xero's "Expense Reports" feature, particularly in "Ease of Creating Expense Reports" with a score of 7.9, is less favorable compared to FreshBooks' score of 8.6, indicating that users find FreshBooks more efficient for managing expenses.
- Users report that FreshBooks provides better "Mobile Applications" support, scoring 8.3, which enhances the user experience for those who need to manage their finances on the go. Xero's mobile support, at 7.6, may not meet the same level of user expectations.
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Pricing
Entry-Level Pricing
FreshBooks
Lite
Starting at $6.30
Per Month
For professionals with basic needs
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates
Xero
Starter / Early
$13.00
Per Month
Good for sole traders, new businesses, and the self-employed.
- Send quotes and 20 invoices
- Enter 5 bills
- Reconcile bank transactions
Free Trial
FreshBooks
Free Trial is available
Xero
Free Trial is available
Ratings
Meets Requirements
8.8
754
8.5
592
Ease of Use
9.2
837
8.7
609
Ease of Setup
9.2
455
8.2
310
Ease of Admin
9.2
333
8.6
249
Quality of Support
9.2
703
7.8
530
Has the product been a good partner in doing business?
9.2
328
8.4
244
Product Direction (% positive)
8.7
752
8.2
577
Features by Category
Expense Reports
8.6
100
7.9
74
8.0
94
8.6
73
7.6
93
7.8
65
8.1
92
8.1
69
7.1
75
7.8
68
7.2
82
7.8
65
7.9
84
8.3
66
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
6.9
74
7.4
63
6.5
71
6.0
59
6.1
66
5.5
57
6.6
67
7.0
61
Client Invoicing
9.0
128
8.8
70
8.4
112
8.5
66
8.2
118
7.9
67
Mobile
8.3
79
7.8
67
6.8
76
6.6
56
5.7
68
6.0
56
Platform
6.1
58
6.8
57
6.2
61
6.7
60
Administration
6.9
58
7.1
53
Administration
7.2
100
7.9
73
7.7
101
7.8
70
7.6
108
7.8
72
7.2
98
7.6
65
7.9
106
8.3
72
Platform
8.3
120
8.3
76
7.3
93
7.9
67
7.0
90
7.8
64
9.0
121
8.6
75
8.4
111
7.6
64
7.1
95
5.8
60
General Ledger
8.0
228
|
Verified
8.4
317
|
Verified
7.8
223
|
Verified
7.9
283
|
Verified
8.0
219
|
Verified
8.3
294
|
Verified
Accounts Receivable
8.7
394
|
Verified
8.5
331
|
Verified
8.5
302
|
Verified
8.0
246
8.3
269
|
Verified
7.9
269
|
Verified
Accounts Payable
8.3
266
|
Verified
8.1
244
8.7
321
|
Verified
8.4
301
|
Verified
7.6
137
8.2
279
|
Verified
Other Functionality
7.2
121
7.3
228
Feature Not Available
7.4
232
7.5
151
|
Verified
7.5
224
|
Verified
7.0
124
7.5
251
|
Verified
7.3
128
8.1
280
|
Verified
7.5
139
8.8
326
|
Verified
7.6
149
7.9
262
|
Verified
8.6
309
|
Verified
8.0
267
Reporting & Analytics
8.7
355
|
Verified
8.7
337
|
Verified
8.1
194
8.4
321
|
Verified
7.6
187
|
Verified
7.8
244
|
Verified
8.8
380
|
Verified
8.5
336
|
Verified
Platform
7.9
159
7.8
290
|
Verified
7.6
146
7.8
280
8.4
283
|
Verified
8.5
323
|
Verified
7.4
132
8.0
246
|
Verified
9.1
374
|
Verified
8.7
328
|
Verified
8.3
149
8.4
292
|
Verified
Integration
8.2
265
|
Verified
8.4
308
|
Verified
8.0
190
|
Verified
8.4
234
7.6
212
8.2
272
|
Verified
Cash Flow
8.3
197
|
Verified
8.3
203
|
Verified
8.9
283
|
Verified
8.7
224
|
Verified
8.4
240
|
Verified
8.5
204
|
Verified
Budgeting & Forecasting
7.6
187
|
Verified
7.8
244
|
Verified
8.1
162
|
Verified
8.4
200
|
Verified
7.6
133
|
Verified
7.9
172
|
Verified
8.2
200
|
Verified
8.2
198
|
Verified
Revenue
8.4
224
|
Verified
8.5
210
|
Verified
7.8
166
|
Verified
8.3
204
|
Verified
8.0
160
7.7
181
|
Verified
Payroll
7.8
109
|
Verified
7.8
165
|
Verified
7.3
103
|
Verified
7.3
157
|
Verified
7.7
111
|
Verified
8.1
191
|
Verified
8.3
121
|
Verified
8.6
202
|
Verified
AI
7.7
36
6.4
37
7.3
33
6.6
37
7.7
33
6.6
37
7.4
34
6.2
37
7.3
33
6.6
37
6.9
35
5.8
36
7.3
42
7.6
37
7.5
37
7.3
35
6.9
39
6.6
35
7.4
35
6.7
35
Mobile Applications - Accounting
9.0
8
7.7
15
8.8
8
8.0
15
8.1
7
7.4
15
8.6
7
5.6
15
8.8
8
7.7
15
8.8
8
8.1
15
Agentic AI - Accounting
Not enough data
Not enough data
General Ledger
8.0
228
|
Verified
8.4
317
|
Verified
7.8
223
|
Verified
7.9
283
|
Verified
8.0
219
|
Verified
8.3
294
|
Verified
Accounts Receivable
8.7
394
|
Verified
8.5
331
|
Verified
8.5
302
|
Verified
8.0
246
8.3
269
|
Verified
7.9
269
|
Verified
Accounts Payable
8.3
266
|
Verified
8.1
244
8.7
321
|
Verified
8.4
301
|
Verified
7.6
137
8.2
279
|
Verified
Employee Self Service
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.6
14
Not enough data
Feature Not Available
Not enough data
9.4
14
Not enough data
8.5
10
Not enough data
Feature Not Available
Not enough data
7.9
12
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Taxes
8.2
15
Not enough data
7.9
12
Not enough data
8.1
12
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
12
Not enough data
Feature Not Available
Not enough data
Platform
8.2
12
Not enough data
8.6
13
Not enough data
8.6
11
Not enough data
8.5
12
Not enough data
Invoice Generation
Not enough data
8.0
84
Not enough data
8.6
83
Not enough data
8.6
80
Invoice Processing
Not enough data
8.0
78
Not enough data
8.1
80
Not enough data
7.5
80
Not enough data
8.5
87
Analytics
Not enough data
8.5
82
Not enough data
8.1
82
Not enough data
7.6
76
Not enough data
8.3
84
Integration
Not enough data
8.9
88
Not enough data
8.4
83
Not enough data
7.4
76
Not enough data
8.2
85
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
8.2
75
Not enough data
8.5
82
Not enough data
8.2
74
Not enough data
7.4
63
Not enough data
Administration
8.3
80
Not enough data
6.8
64
Not enough data
6.7
80
Not enough data
7.0
60
Not enough data
7.2
63
Not enough data
6.9
64
Not enough data
7.0
64
Not enough data
Payment Options
7.3
61
Not enough data
8.4
73
Not enough data
Security
7.4
60
Not enough data
Platform
7.5
65
Not enough data
7.0
62
Not enough data
Multichannel inventory management
Not enough data
7.7
25
Not enough data
8.1
25
Not enough data
7.5
25
3PL inventory management
Not enough data
8.6
26
Not enough data
8.0
26
Not enough data
8.1
25
Inventory Management
Not enough data
8.4
26
Not enough data
8.0
26
Not enough data
8.0
25
Not enough data
7.9
25
Not enough data
8.7
25
Inventory Management Platform Features
Not enough data
8.1
26
Not enough data
8.5
27
Not enough data
7.8
27
Not enough data
7.7
25
Not enough data
7.6
25
Not enough data
8.3
28
Not enough data
7.9
26
Not enough data
8.6
25
Not enough data
8.9
27
Not enough data
9.1
27
Bill Generation
8.4
140
7.7
79
8.5
143
8.2
81
8.3
132
8.2
82
Bill Processing
7.5
125
7.4
81
7.8
122
7.9
80
8.3
124
8.1
81
Integration
7.9
129
8.6
90
8.4
131
8.3
84
7.1
101
7.0
74
Agentic AI - Billing
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
8.9
67
Not enough data
9.0
72
Not enough data
8.9
73
Not enough data
Client Invoicing
9.0
128
8.8
70
8.4
112
8.5
66
8.2
118
7.9
67
Mobile Time Tracking
8.7
73
Not enough data
Administration
7.2
100
7.9
73
7.7
101
7.8
70
7.6
108
7.8
72
7.2
98
7.6
65
7.9
106
8.3
72
Platform
8.3
120
8.3
76
7.3
93
7.9
67
7.0
90
7.8
64
9.0
121
8.6
75
8.4
111
7.6
64
7.1
95
5.8
60
Categories
Categories
Shared Categories
FreshBooks and Xero are categorized as Expense Management, Billing, and Accounting
Unique Categories
Reviews
Reviewers' Company Size
FreshBooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Xero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
17.4%
Information Technology and Services
6.4%
Graphic Design
4.6%
Accounting
4.6%
Consulting
4.0%
Other
63.0%
Accounting
24.3%
Computer Software
8.7%
Information Technology and Services
7.7%
Marketing and Advertising
5.8%
Financial Services
3.5%
Other
50.0%
Most Helpful Reviews
FreshBooks
Most Helpful Favorable Review
Emily B.
Verified User in Online Media
Great way to track time and directly invoice clients. Cloud-based, website and mobile app sync seamlessly.
Most Helpful Critical Review
Steve S.
Verified User in Information Technology and Services
My reasons for leaving Freshbooks? Integration with banking or credit card accounts is not good at all - compared to the other services they compete with. In order to use Freshbooks, you have to have some other software or service for managing the...
Xero
Most Helpful Favorable Review
Dave O.
Verified User in Telecommunications
I switched from Quickbooks because Xero is online. Since then I've grown to love many other things compared to Quickbooks. Bank feeds make data entry minimal and bank recs easy. Xero is rapidly growing and improving. Some features were limited a few years...
Most Helpful Critical Review
Dimitri S.
Verified User in Broadcast Media
As business grew I noticed most features felt unpolished and were lacking functionality that would make them feel complete. To add the functionality that you expect would have been built in required several apps each with their own monthly fee. Some...
Emily B.
Verified User in Online Media
Great way to track time and directly invoice clients. Cloud-based, website and mobile app sync seamlessly.
Dave O.
Verified User in Telecommunications
I switched from Quickbooks because Xero is online. Since then I've grown to love many other things compared to Quickbooks. Bank feeds make data entry minimal and bank recs easy. Xero is rapidly growing and improving. Some features were limited a few years...
Steve S.
Verified User in Information Technology and Services
My reasons for leaving Freshbooks? Integration with banking or credit card accounts is not good at all - compared to the other services they compete with. In order to use Freshbooks, you have to have some other software or service for managing the...
Dimitri S.
Verified User in Broadcast Media
As business grew I noticed most features felt unpolished and were lacking functionality that would make them feel complete. To add the functionality that you expect would have been built in required several apps each with their own monthly fee. Some...
Discussions
Does FreshBooks support recurring billing?
3 comments
PM
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
We run almost everything on Xero ourselves but can you recommend a remote bookkeeper who understands UK tax issues who I can consult occasionally to sort things out for me in the system.
2 comments
IC
Xero's advisor directory can help you find an accountant nearby.Read more
What is Xero software used for?
2 comments
BA
The process of recording financial transactions and managing financial records.Read more
Is XERO a good accounting software?
2 comments
RB
Xerox is user-friendly accounting software. Read more
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