3,794 Sage Intacct Reviews

Its real-time reporting and customizable dashboards make financial visibility easy and fast. The automation of key accounting processes - like accounts payable, receivable, and journal entries - saves time and reduces manual error. Could access, strong audit trails, scalability for growing businesses, and seamless integration with other systems like Salesforce and ADP. Support is generally responsive and knowledgeable, though occasionally more complex issues take time to resolve. The implementation process requires some planning and training, but with the help of onboarding resources and support, it’s manageable. Once set up, the system is intuitive with regular use. We use Sage Intacct daily for transaction entry, approvals, reporting, and financial analysis. The more we use it, the more efficient it becomes. Review collected by and hosted on G2.com.
The user interface can feel outdated and unintuitive at times, especially for new users. Navigation between modules isn't always seamless, and basic tasks can take a few extra steps compared to other platforms. The reporting tool, while powerful, has a steep learning curve. Building custom reports or adjusting templates often requires technical knowledge or admin-level access, which slows down self-service reporting. Initial implementation takes time and often requires third-party consultants. Some features that should be standard—like advanced billing or multi-entity consolidations—may come at an extra cost. Also, certain modules lack flexibility unless custom-built. Review collected by and hosted on G2.com.
I like that the interface is very user-friendly and intuitive. All of the areas of Accounting are compartmentalized in their own modules. Sage University is an excellent tool to learn the software. It also allows for a high degree of customization. Review collected by and hosted on G2.com.
I don't like that when entering an invoice in the AP module, there is a field for Date and GL Posting Date. While the content in Sage University is great, the platform itself is very clunky and frustrating to use. It is very annoying that you cannot save a journal entry in the middle of processing it unless the debits and credits balance. It is also annoying whenever I get timed out and logged off immediately. Review collected by and hosted on G2.com.

As a cloud-based solution, Sage Intacct offers impressive speed and user-friendly simplicity. It provides a comprehensive range of features that meet all our needs without feeling overwhelming. Its intuitive interface makes onboarding and training new staff straightforward, significantly reducing the learning curve. Thanks to its ease of use, our month-end close process has become smoother and more efficient than ever. Review collected by and hosted on G2.com.
One drawback we've encountered with Sage Intacct is that the permissions system can be quite complex and difficult to navigate. This often leads to challenges when training new staff, as it can be confusing to set up and understand the appropriate access levels. As a result, it sometimes slows down the onboarding process and requires extra time to ensure everyone has the right permissions to perform their tasks effectively. Review collected by and hosted on G2.com.

Once you get the hang of Sage Intacct, the system becomes much easier to navigate. The layout is logical, and many of the day-to-day processes become second nature fairly quickly. It’s a robust system that offers strong reporting capabilities, flexible modules, and good customization for accounting and finance teams. The ability to track transactions across multiple dimensions is also incredibly useful. Review collected by and hosted on G2.com.
There are times when the system doesn’t align perfectly with our internal controls or business processes. While Sage Intacct is very capable, we’ve occasionally had to create manual workarounds when the platform couldn’t accommodate certain workflows out of the box. It would be great if the system allowed for more flexibility without the need for those extra steps. That said, we’ve always been able to find a way to make it work. Review collected by and hosted on G2.com.

Sage intacct helps me to know more information on vendors. It helps me to know the different bills processed in that particular client entity. It helps me to download reports. It has a Purchasing module that helps me in processing Purchase order bills. It has a multi-currency module which helps us to know if that client is enabled with multi-currency. It is very user-friendly and I use it almost all the time. Review collected by and hosted on G2.com.
It is very costly compared to other ERP software. It is also sometimes time consuming. Review collected by and hosted on G2.com.

I like the easiest presentation of Reports that is readable by a new user and makes data management easy for us. I am using this for the analysis of financial reports. The Vendor Mapping upload/Mass upload are the favourite option to do the bulk changes in the existing records for AP-Vendors. Review collected by and hosted on G2.com.
I dislike nothing much as of now but yes the improvement scope is there in some of the reports as there is an AP Vendor Metrics Report that does not give accurate dates for modification of the vendors. Review collected by and hosted on G2.com.

Sage Intacct has allowed us to streamline almost every account process we had to do in other software systems. It has eliminated the need for paper and filing cabinets: automated Company credit card systems, ACH Payments, and Automated Budgeting through integration with Martus. During COVID, we would not have all been able to work remotely in Finance without Sage Intacct. The bank reconciliation process is complete within 5 days of the month's close. We create a robust Purchase Order process with multiple levels of approvals. As the CFO & COO of Intentional Life Media dba Family Life Radio & Intentional Living, I would recommend Sage Intacct to anyone struggling with an outdated accounting solution. Review collected by and hosted on G2.com.
I reaaly do not have any issues with the functionality of Sage Intacct. Review collected by and hosted on G2.com.
It's extremely user friendly navigating around the different modules. The reporting functions are very good being able to build your own reports is very useful. How easily integrated with other software is also a huge positive for our business. Review collected by and hosted on G2.com.
There are a few work arounds which makes processes longer then they need to be like having to post a supplier or customer refund as an adjustment, rather then direct to their account.
I also find when looking at payment/ invoice allocations, it's not very clear to see at all. Having to navigate to different screens to make sense of what invoice has been allocated to which payment. Review collected by and hosted on G2.com.
The intercompany features for multiple entities run really smooth and allow for easy reconciliations.
The creation rules on the banking saves ample time each month.
The ability to edit and delete journals within the open accounting period keeps the ledgers looking tidy.
The Dashboard functionality gives our budget holders a live feed of their finances which saves us time in producing reports and they then have access to their data whenever they need it.
The Sage university for the training was really helpful during the implementation process. Review collected by and hosted on G2.com.
Some of the bank posting types don't make sense such as we can't post a supplier refund directly to the supplier account we had to put together a work-around.
The finance report functions take a bit of getting used to and are a bit complicated, which is fine if you use reporting all the time but if you don't it can be hard to follow.
Many of the add on software companies are USA based and not available elsewhere which is a shame as their integration with the system would really improve our processes. Review collected by and hosted on G2.com.

Sage Intaact offers very good accounting features. One of the best things about it is how user-friendly the interface is—within some time you will get use to it. Easy to use and easy to remember. Easily Integrate with other software's. Customer support is good and reachable. As a daily users I have good command on this software. Review collected by and hosted on G2.com.
Creating reports in Sage Intacct is bit difficult. Customization is bit different and lengthy process. Review collected by and hosted on G2.com.