1,532 Stampli Reviews
Customer Service is always there. They are quick to help when needed. When we implemented a new ERP, they were there immediately and dedicated throughout the process. I got what I was sold - it is a very streamlined and customizable platform Review collected by and hosted on G2.com.
Not too much. It is one of my vendors that I am very happy with. If I had to have a suggestion, it would be on the savable templates. They are not editable in a way that streamlines our processes, so we generally have to create a brand new template or deal with the way its done. (add a line in the template at the top for alphabetical purposes vs. having to add at bottom). Also, I wish there were more customizable workflows. We have to manually select the workflows b/c we have many managers for similar invoices. I wish we could have workflow templates we could select vs. having to manually add approvers. Review collected by and hosted on G2.com.
I like how it simplifies the invoice management process, and it is very easy to use as it is well organized and makes quick approvals. Since everything is in one place, it saves a lot of time and reduces a lot of manual work. Review collected by and hosted on G2.com.
Sometimes while processing bills, it suddenly starts performing very slowly, and it has very limited customization options, which will hinder its performance while processing bills and invoices. Also, its support team is not very helpful, as it may take days to get a response. Review collected by and hosted on G2.com.
It is easy to add new entities efficiently process payments, and the system seamlessly integrates with NetSuite. Once you get past the initial learning stages, the software is a beneficial tool. The staff on hand through the chat process are complete lifesavers. They are quick to respond and ensure that everything gets addressed timely Review collected by and hosted on G2.com.
There are quite a few kinks to work through initially before getting the system integrated. It would be helpful to provide users access to video tutorials for common pitfalls. Review collected by and hosted on G2.com.
Stampli is very user friendly! Everything from step one has been smooth sailing. Implementation was a breeze, it took little to not time for us to get up and running and that was a big selling point for us. Review collected by and hosted on G2.com.
We have been having issues with the bridge connection since day 1 for QBD, but our Stampli team has been helpful in listening to our issues. I also dislike the chat feature, at first it was great and really helpful but now I am finding it easier to do the research myself or reach out to my own team. Review collected by and hosted on G2.com.
I love this product.
I love the support team.
I love the developers.
From the ease of the processing to the approval tiers and communication with my team - its the best.
I use this product every single day and if I ever have challenges their top tier customer service team is instantly chattable- whom are all accountants btw. Review collected by and hosted on G2.com.
training ownership on payment release and how it works has been a bit rocky - when we use the pay outside of stampli feature its caused some confuision. - user error mostly
Payments do take a long time - i need to buffer due dates by around 10 days for them to arrive on time Review collected by and hosted on G2.com.
The best part about Stampli is it makes AP processing 100000% easier! No more mundane data entry of hundreds of invoices on a daily basis, and it also catches possible human errors! It can create the invoice and the Bot enters its own suggestions if the invoice is not created fully at the time of entering. Review collected by and hosted on G2.com.
The only caveat to Stampli is waiting on the answers from Customer service when there is an issue. While we appreciate their busy busy schedule, it is more so on the User end (us) that just wants a quick answer and/or solve, so we can move on to the next processing steps..Other than that SMALL hold up, Stampli proves to be an extremely useful tool in the AP processing world! Review collected by and hosted on G2.com.
I really appreciate how Stampli streamlines the invoice approval process. The platform’s user-friendly interface makes it easy to track and approve invoices quickly. I also love the collaborative features, which allow for seamless communication between my team members and the ability to control their access levels. Stampli has improved our organization, efficiency, and speed. Review collected by and hosted on G2.com.
I wish there was a way for there to be a rule that if the books for the month that an invoice was posted to were closed than it automatically changes the posting date to the earliest passable, ensuring that there will not be an export problem. Review collected by and hosted on G2.com.
Stampli provides a full cycle AP solution that gives us instant access to our invoices at every state of the AP cycle. We're no longer hunting down invoice copies or emailing, calling, or running to offices for invoice approvals. We're no longer dropping a stack of checks to be signed on anyone's desk on a Friday afternoon. Implementation was incredibly fast and our team was up and running after a single hour training session. Customer support is available within the app and our dedicated specialist is very responsive. Stampli has an API with our ERP so there are no clunky uploads or downloads. Review collected by and hosted on G2.com.
There aren't any aspects about Stampli that I dislike, only areas that could add to the experience. The development team appears to be receptive to input, so we're hoping some of our suggestions become future features. Review collected by and hosted on G2.com.
We like the user interface and ease of use that Stampli provides. Our end users did not even need any formal training to be able to navigate the software. Review collected by and hosted on G2.com.
We use a very dated ERP system that requires us to use CSV imports and exports rather than an API. Sometimes the imports into our ERP fail and it can be difficult to trouble shoot sometimes. However, we have great support at Stampli and they are usually able to help us resolved any issue quickly. Review collected by and hosted on G2.com.
Stampli provides great a solutions to manage your billing/approvals. They have provided us with execellent customer support. They are always avaliable to help implement or trouble shoot any issues you run into. They are extremly professional and thier service is top notch. The product it self is easy to use, and the integration with NetSuite was simple and the support was provided. Review collected by and hosted on G2.com.
I have not come accross any limitations for this product. Review collected by and hosted on G2.com.
