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Microsoft Dynamics 365 Business Central Reviews & Product Details

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Microsoft Dynamics 365 Business Central Product Details

Claimed

Grow your business with Microsoft Dynamics 365 Business Central—the first comprehensive business management solution that uses Microsoft Copilot to boost productivity, spark creativity, and improve business performance with next-generation AI. Connect finance, sales, service, and operations teams within a single easy-to-use application that streamlines processes and empowers data-driven decisions. Work seamlessly with Microsoft 365 including Outlook, Excel, and Teams, so employees can get the information they need without switching between applications. Drive continuous improvement and innovation backed by the world-class security, flexibility, and scalability of the Microsoft cloud. Join more than 40,000 small and medium-sized businesses that have moved to the cloud with Dynamics 365 Business Central to work smarter, adapt faster, and perform better.

Seller

Microsoft

Discussions

Microsoft Dynamics 365 Business Central Community

Languages Supported

Bosnian, Bulgarian, Catalan, Czech, Danish, German, English, Estonian, Finnish, French, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Product Description

Dynamics 365 Business Central is an all-in-one business management solution that's easy to use and adapt, helping you connect your business and make smarter decisions.

Overview by

Kyle Teegarden

Microsoft Dynamics 365 Business Central Media

Microsoft Dynamics 365 Business Central Demo - Welcome

Dynamics 365 Business Central is a comprehensive business management solution designed for small and medium-sized businesses. Here’s how you can get the most out of it.

Microsoft Dynamics 365 Business Central Demo - Role Explorer

Role Explorer gives you an overview of all the business features that are available for your own and other roles. Each element of Role Explorer opens a new page. You can also use it to navigate Business Central and tailor the experience for other users.

Microsoft Dynamics 365 Business Central Demo - Understand the health of your business

Let’s take a first look around. The role-based home page offers quick access to key metrics and activities. You can drill down on all numbers and take action.

"Every transaction in Dynamics 365 Business Central can be reflected in charts and overview, keeping you up-to-date on business performance to support better decisions. With Insights, you have a quick way to see all of your relevant data in one place, which is essential for staying on top of c...

After assessing the health of your business, you can review additional intelligence cues—such as job profit data, top items sold, and your sales timeline—all surfaced within Dynamics 365 Business Central, to help you perform better.

G2 reviews are authentic and verified.

Here's how.

Hosam K.

BI Developer

Information Technology and Services

Mid-Market (51-1000 emp.)

3/14/2024

"Reliable Operation management solution."

4.5/5

What do you like best about Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central is a secure and easy-to-use operation management platform. It integrates with various productivity and reporting tools through Microsoft AppSource, like the Send To Email Printer app that allows remote printing and the Power BI Usage Analytics app that facilitates platform usage tracking and supervision.

It facilitates our business task assignment and reporting among team members. The dashboard customization feature allows us to hide tools we don't use and focus on the most used ones, like email notifications, task information, and project status, directly within the main dashboard. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central becomes a bit advanced platform for some users, especially when connecting additional applications to expand the workflow, and they might need to spend more time on product training. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

Microsoft Dynamics 365 Business Central saves a lot of time we usually spend on internal communication and project reporting, as we can access, manage, and track our tasks within one shared platform. The service enhances our operation workflow and allows team members to interact seamlessly across various departments, like sales, project management, and finance. The built-in reporting features with the Microsoft Power BI app integration allow us to gauge and analyze the resources and effort spent on a specific project or within a time frame and provide us with the feedback needed for better operation management and performance improvement. The platform improves our teams communication and collaboration on clints management and e-document cycle. Review collected by and hosted on G2.com.

SOMYA A.

Marketing Lead

Mid-Market (51-1000 emp.)

7/9/2025

"All-in-One ERP That Grows With Your Business"

4.5/5

What do you like best about Microsoft Dynamics 365 Business Central?

Dynamics 365 Business Central provides a seamless and intuitive ERP solution for small to mid-sized businesses. The integration with other Microsoft tools (like Outlook, Excel, and Teams) is a game-changer. We particularly appreciate the real-time reporting and financial visibility, which helps us make informed decisions faster. It's flexible, scalable, and perfect for companies looking to digitize operations without overwhelming complexity. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

The licensing structure can be slightly confusing at first, especially when deciding between Essentials and Premium. Also, while the interface is clean, some users find the learning curve steep if they are new to ERP systems. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

We used to manage finance, inventory, and sales through disconnected tools. Business Central has unified everything—improving accuracy, reducing manual errors, and enhancing collaboration across departments. It’s helped us streamline supply chain and inventory management significantly, leading to better customer service and reduced operational costs. Review collected by and hosted on G2.com.

Ajaykumar L.

Training Course

Mid-Market (51-1000 emp.)

3/23/2024

"Harnessing Business Efficiency with Microsoft Dynamics 365 Business Central"

4.5/5

What do you like best about Microsoft Dynamics 365 Business Central?

What stands out most with Microsoft Dynamics 365 Business Central is how smoothly everything connects—from setup to daily use. It’s easy to get started thanks to helpful guidance and intuitive design, and once it’s live, the integration with tools like Excel, Outlook, and Power BI makes everyday tasks feel familiar and efficient. The customer support has been responsive when needed, and the sheer range of features—especially for finance, inventory, and reporting—means we use it frequently and productively. It’s packed with functionality, yet doesn’t overwhelm, which is rare for an ERP. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central has a lot going for it, but there are a few areas that can trip you up. Some advanced configurations feel complex, and getting third-party integrations to play nicely isn’t always plug-and-play. The performance can lag a bit with larger datasets, which isn’t ideal when speed matters. And while the UI is generally user-friendly, certain modules aren’t as intuitive as others—so you may end up spending more time training or troubleshooting than expected. It’s a powerful system, but it does ask for some patience. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

Microsoft Dynamics 365 Business Central helps tackle the everyday chaos that can come with managing finance, inventory, and customer operations across a growing organization. It centralizes data from different departments, which means less jumping between systems and fewer errors from manual entry. For us, it’s solved headaches around tracking financials, managing stock, and keeping customer orders flowing smoothly—giving us real-time insights and a clearer picture of how the business is performing. The benefit? Less firefighting, more forward-planning. It’s streamlined the way we work, so we can focus on outcomes instead of troubleshooting. Review collected by and hosted on G2.com.

Dylan W.

Webmaster

Tobacco

Mid-Market (51-1000 emp.)

2/25/2025

"Excellent ERP for Mid+ Size Businesses : 12+"

5/5

What do you like best about Microsoft Dynamics 365 Business Central?

As an integrations specialist, I've enjoyed the straight-forward approach to a Business Process. I'm a daily user, both in front and back end. I've implemented everything a Small/Med Size business could need, and rarely depended on a service provider to make-sense of what I was doing. Migrating our previous systems to this platform would've been impossible without the Service Providers available for the product. Being a Microsoft product, the ecosystem of instant-connections like Power Automate, Power BI, and the extensible API within BC itself, have all made Business Central work with our business very effectively. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

There is not much to dislike. Unlike other ERP's, Business Central relies on an intentional action-and-effect process for most workflows in a business. Because of this, user errors are almost always visible and hard to hide. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

Business Central has tied in 3 Shopify stores, an EDI platform, a previous business history, and over 60 employees to conduct a multi-million dollar business. In addition, our highly regulated market requires us to be able to customize our system exactly as we require it. Preventing unregulated sales, embedding procedures that feel native to the application, and providing opportunities to employees within Finance, HR, Sales, Customer Support, Warehouse, and Software Design. Review collected by and hosted on G2.com.

Mansoor K.

Business Analyst II

Mid-Market (51-1000 emp.)

6/30/2025

"All in one ERP for easy managment of day to day operation under one roof"

5/5

What do you like best about Microsoft Dynamics 365 Business Central?

Agile, very well balanced across different industries. From Ecommerce to handling business operations, Dynamics 365 is a goto ERP for medium to large scale enterprises due to a lot of add-ons, integration and wide spectrum of use-cases with customizations Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

I would rather say there are very few, maybe the user interface in few modules can be improved but that's not a criteria for ERP since they are operated by users who are well versed with the system. Review collected by and hosted on G2.com.

Nestor G.

Implementador de Sistemas

Computer Software

Mid-Market (51-1000 emp.)

1/23/2025

"How Microsoft Dynamics 365 Business Central Made My Job Much Easier"

5/5

What do you like best about Microsoft Dynamics 365 Business Central?

I love how integrated everything is. From accounting to inventory management, everything connects smoothly, which saves a lot of time and reduces errors. Additionally, the interface is quite intuitive, which eases the learning curve for teams that have no prior experience with ERP systems. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

I don't like it so much because some advanced features can feel a bit complicated to set up, especially if you don't have an experienced IT team. Additionally, although it is quite flexible, customization can sometimes require a significant investment of time. The cost can also be a factor to consider for small businesses that don't need all the advanced features. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

One of the most common problems with Microsoft Dynamics 365 Business Central is the initial learning curve. Although the platform is powerful and comprehensive, it can be challenging at first to understand all its functionalities and how they integrate with each other, especially if you have no prior experience with ERP systems. Additionally, customizations can take time and resources to adapt them to the specific needs of your business.

How does that benefit me?

Despite the learning curve, the long-term benefit is enormous. Once you master the system, you have complete control over your business operations, from financial management to the supply chain. The integration between all the modules allows you to have a complete and updated view of what is happening, which improves decision-making. And although customizations can be costly and time-consuming, the flexibility to adapt it to the business's needs is a great advantage. Review collected by and hosted on G2.com.

Aavinashh L.

Manager Dashboards and Business Intelligence

Enterprise (> 1000 emp.)

5/9/2024

"Future ready tool for all your needs for your business operations"

5/5

What do you like best about Microsoft Dynamics 365 Business Central?

What I like most about Microsoft Dynamics 365 is the way seamlessly it integrates with applications like Power BI etc.

The look and feel are also wonderful with an amazingly designed user interface which is easy to use and enriches the user experience without compromising business activities.

As it is available on the cloud it makes accessibility more convenient for a user Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

As it is a Microsoft product, it may seem a little pricy to small businesses and not so not-so-not-technology-oriented businesses. Review collected by and hosted on G2.com.

Daniyal M.

Account Manager

Enterprise (> 1000 emp.)

1/23/2025

"D365 is the best"

5/5

What do you like best about Microsoft Dynamics 365 Business Central?

I have been using D365 for past year and it has really surprised me with the kind of customization options it provides, and the way it seemlessly integrates with Teams and Outlook. Personalized dashboards, reporting, and as if that wasn't enough, copilot came to compliment all these. It makes your life much easier if your work involves keeping track of a large number of customers. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

I personally think the interface is what needs some improvement, especially the icons which look the same as they were in early 2000s. The icons should have 3d/animation effects BUT thats just my opinion. Review collected by and hosted on G2.com.

Divya .

Senior

Mid-Market (51-1000 emp.)

7/3/2025

"Efficient ERP Solution for Streamlined Business Operations"

5/5

What do you like best about Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central offers an integrated and user-friendly platform for managing finance, supply chain, sales and operations. The real-time data insights and automation capabilities help in making informed decisions help in making informed decisions and improving overall efficiency. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

Initial setup and customization can be complex without technical support. The system may require additional training for new users due to its wide range of functionalities. Review collected by and hosted on G2.com.

Chris S.

NAV Developer / Analyst

Information Technology and Services

Mid-Market (51-1000 emp.)

12/12/2017

"Business Central is a great configurable, flexible, and customizable solution to fit business needs"

5/5

What do you like best about Microsoft Dynamics 365 Business Central?

As a developer, the free, open AL language allows for near infinite customization and the ability to create entirely new functionality with great ease. It also allows for integration with any external system through multiple API endpoints and capabilities. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

That the extensibility of some functionality requires a complete re-write rather than just that one place I want to make a logic change. Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Dynamics 365 Business Central:

Most accounting systems have a core that depends on external apps or extremely complicated (and costly) setup / implementation (aka big SAP, Oracle, even Dynamics AX). NAV is 100% configurable as it comes with all the business logic exposed and can be manipulated to perform any function. Even non-standard functionality like POS / Retail is fully and seamlessly integrated within the central app. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

Business Central offers a foundation of financial information tightly integrated with inventory, sales, purchasing, project, and service management. As a consultant I am implementing BC in a wide variety of business types with great success. You can use as little or as much of the out of the box functionality, there are many verticals available, or you can create your own with just a little imagination and know-how. Review collected by and hosted on G2.com.