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Compare QuickBooks Online and Xero

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At a Glance
QuickBooks Online
QuickBooks Online
Star Rating
(3,458)4.0 out of 5
Market Segments
Small-Business (82.4% of reviews)
Information
Entry-Level Pricing
$20 per month
Browse all 4 pricing plans
Xero
Xero
Star Rating
(746)4.3 out of 5
Market Segments
Small-Business (78.2% of reviews)
Information
Entry-Level Pricing
$13.00 Per Month
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that QuickBooks Online excels in bank and credit card integration with a score of 8.7, making it easier to manage transactions directly from bank accounts. In contrast, Xero, while still strong, has a slightly lower score of 8.4 in this area.
  • Reviewers mention that QuickBooks Online's invoice generation features, particularly for recurring invoices, score 8.6, which is beneficial for businesses with regular billing cycles. Xero also performs well with a score of 8.5, but users feel QuickBooks offers more customization options.
  • G2 users highlight that Xero shines in ease of use with a score of 8.7, making it more intuitive for new users compared to QuickBooks Online, which has a score of 8.2. This user-friendly interface is often cited as a reason for choosing Xero.
  • Users on G2 report that QuickBooks Online's expense report creation is rated at 7.9, which some find less efficient than Xero's 8.5. Reviewers mention that Xero's smart categorization and digital receipt management streamline the expense tracking process.
  • Reviewers say that QuickBooks Online's customer support is rated at 7.5, which some users find lacking compared to Xero's 7.8. Many users appreciate Xero's more responsive support team, which can be crucial for small businesses needing timely assistance.
  • Users report that Xero's multi-currency support is rated at 8.0, which is essential for businesses dealing with international clients. QuickBooks Online, while offering multi-currency features, scores slightly lower at 7.9, leading some users to prefer Xero for global transactions.
Featured Products
Pricing
Entry-Level Pricing
QuickBooks Online
Simple Start
$20
per month
Browse all 4 pricing plans
Xero
Starter / Early
$13.00
Per Month
Browse all 3 pricing plans
Free Trial
QuickBooks Online
Free Trial is available
Xero
Free Trial is available
Ratings
Meets Requirements
8.3
2,865
8.5
597
Ease of Use
8.2
2,902
8.7
614
Ease of Setup
7.9
1,435
8.3
314
Ease of Admin
8.1
1,349
8.6
251
Quality of Support
7.5
2,582
7.8
535
Has the product been a good partner in doing business?
7.8
1,314
8.4
246
Product Direction (% positive)
7.5
2,811
8.2
582
Features by Category
Not enough data
7.6
85
Expense Reports
Not enough data
7.9
77
Not enough data
8.6
76
Not enough data
7.8
68
Not enough data
8.1
72
Not enough data
7.8
71
Not enough data
7.9
68
Not enough data
8.2
69
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
7.4
66
Not enough data
6.2
62
Not enough data
5.6
60
Not enough data
7.0
64
Client Invoicing
Not enough data
8.8
73
Not enough data
8.5
69
Not enough data
7.9
70
Mobile
Not enough data
7.8
70
Not enough data
6.7
59
Not enough data
6.1
59
Platform
Not enough data
6.9
60
Not enough data
6.7
63
Administration
Not enough data
7.1
56
Administration
Not enough data
8.0
76
Not enough data
7.9
73
Not enough data
7.8
75
Not enough data
7.6
68
Not enough data
8.3
75
Platform
Not enough data
8.3
79
Not enough data
7.9
70
Not enough data
7.8
67
Not enough data
8.6
78
Not enough data
7.6
67
Not enough data
5.9
63
8.0
1,932
7.8
376
General Ledger
8.0
822
8.4
321
|
Verified
7.9
1255
|
Verified
7.9
287
|
Verified
8.1
1363
|
Verified
8.3
298
|
Verified
Accounts Receivable
8.1
1511
|
Verified
8.5
335
|
Verified
8.0
1225
|
Verified
8.0
250
7.7
1058
|
Verified
7.9
273
|
Verified
Accounts Payable
7.6
650
8.1
248
8.3
1375
|
Verified
8.4
305
|
Verified
8.1
1044
|
Verified
8.2
283
|
Verified
Other Functionality
7.7
827
|
Verified
7.3
232
7.7
854
|
Verified
7.5
236
7.7
828
|
Verified
7.5
228
|
Verified
7.7
1035
|
Verified
7.5
255
|
Verified
7.8
1205
|
Verified
8.2
284
|
Verified
8.4
1550
|
Verified
8.8
330
|
Verified
8.2
1067
|
Verified
7.9
266
|
Verified
8.1
1112
|
Verified
8.0
271
Reporting & Analytics
8.6
1713
|
Verified
8.7
341
|
Verified
8.1
1667
|
Verified
8.4
325
|
Verified
7.9
1301
|
Verified
7.8
248
|
Verified
8.2
1652
|
Verified
8.5
340
|
Verified
Platform
7.5
1444
|
Verified
7.8
294
|
Verified
7.7
1295
|
Verified
7.9
284
8.3
1545
|
Verified
8.5
327
|
Verified
7.9
955
|
Verified
8.0
250
|
Verified
8.3
1645
|
Verified
8.7
332
|
Verified
8.1
1452
|
Verified
8.4
296
|
Verified
Integration
7.9
1480
|
Verified
8.4
312
|
Verified
7.6
603
8.4
238
7.9
1107
8.2
276
|
Verified
Cash Flow
8.3
542
|
Verified
8.3
207
|
Verified
8.7
613
|
Verified
8.7
228
|
Verified
8.4
565
|
Verified
8.5
208
|
Verified
Budgeting & Forecasting
7.9
1301
|
Verified
7.8
248
|
Verified
8.1
504
|
Verified
8.4
204
|
Verified
7.9
421
|
Verified
7.9
176
|
Verified
8.2
529
|
Verified
8.2
202
|
Verified
Revenue
8.4
530
|
Verified
8.5
214
|
Verified
8.4
499
|
Verified
8.3
208
|
Verified
8.0
431
7.7
185
|
Verified
Payroll
8.4
449
|
Verified
7.9
169
|
Verified
8.2
441
|
Verified
7.3
161
|
Verified
8.2
470
|
Verified
8.1
195
|
Verified
8.3
519
|
Verified
8.6
206
|
Verified
AI
7.4
94
6.6
41
7.5
95
6.8
41
7.5
94
6.8
41
7.1
93
6.5
41
7.5
94
6.8
41
6.6
93
6.1
40
8.0
97
7.7
41
7.6
95
7.4
39
7.3
92
6.8
39
7.1
91
7.0
39
Mobile Applications - Accounting
7.9
42
7.8
19
7.7
40
8.1
19
7.8
41
7.8
19
6.4
41
6.0
19
8.0
42
8.0
19
8.2
42
8.2
19
Agentic AI - Accounting
Not enough data
Not enough data
Nonprofit AccountingHide 9 FeaturesShow 9 Features
8.5
1,874
7.8
373
General Ledger
8.0
822
8.4
321
|
Verified
7.9
1255
|
Verified
7.9
287
|
Verified
8.1
1363
|
Verified
8.3
298
|
Verified
Accounts Receivable
8.1
1511
|
Verified
8.5
335
|
Verified
8.0
1225
|
Verified
8.0
250
7.7
1058
|
Verified
7.9
273
|
Verified
Accounts Payable
7.6
650
8.1
248
8.3
1375
|
Verified
8.4
305
|
Verified
8.1
1044
|
Verified
8.2
283
|
Verified
Not enough data
8.2
99
Invoice Generation
Not enough data
8.0
88
Not enough data
8.7
87
Not enough data
8.7
84
Invoice Processing
Not enough data
8.0
82
Not enough data
8.2
84
Not enough data
7.6
84
Not enough data
8.5
91
Analytics
Not enough data
8.5
86
Not enough data
8.1
86
Not enough data
7.6
79
Not enough data
8.3
88
Integration
Not enough data
8.9
92
Not enough data
8.5
87
Not enough data
7.5
80
Not enough data
8.2
89
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
133
8.3
29
Multichannel inventory management
8.5
79
7.7
26
8.5
80
8.1
26
8.5
76
7.5
26
3PL inventory management
8.8
92
8.6
27
8.7
82
8.0
27
8.5
84
8.1
26
Inventory Management
9.0
90
8.4
27
9.0
89
8.0
27
8.7
85
8.0
26
8.7
85
7.9
26
8.7
92
8.8
26
Inventory Management Platform Features
8.8
112
8.2
27
8.7
109
8.5
28
8.6
111
7.8
28
8.3
102
7.6
26
8.1
105
7.6
26
8.7
98
8.4
29
8.3
104
7.9
27
8.6
106
8.6
26
8.9
109
8.9
28
8.7
113
9.1
28
8.6
116
Not enough data
Order Entry
8.7
105
Not enough data
8.9
99
Not enough data
8.5
103
Not enough data
Order Tracking
8.1
88
Not enough data
8.0
90
Not enough data
8.0
85
Not enough data
Inventory Management
8.2
87
Not enough data
8.1
85
Not enough data
8.0
81
Not enough data
Customer Management
8.4
89
Not enough data
8.4
97
Not enough data
8.4
99
Not enough data
Subscription Management
8.6
102
Not enough data
8.3
97
Not enough data
8.5
104
Not enough data
8.4
93
Not enough data
Agentic AI - Order Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
100
Bill Generation
Not enough data
7.7
84
Not enough data
8.2
86
Not enough data
8.3
87
Bill Processing
Not enough data
7.4
86
Not enough data
8.0
85
Not enough data
8.1
86
Integration
Not enough data
8.7
95
Not enough data
8.3
89
Not enough data
7.1
79
Agentic AI - Billing
Not enough data
8.3
5
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
8.5
181
Not enough data
Agentic AI - Vendor Management
Not enough data
Not enough data
Revenue Recognition
8.4
135
Not enough data
8.3
143
Not enough data
8.3
151
Not enough data
Categories
Categories
Shared Categories
QuickBooks Online
QuickBooks Online
Xero
Xero
QuickBooks Online and Xero are categorized as Nonprofit Accounting, Accounting, and Inventory Control
Unique Categories
QuickBooks Online
QuickBooks Online is categorized as Vendor Management and Order Management
Xero
Xero is categorized as Invoice Management, Expense Management, and Billing
Reviews
Reviewers' Company Size
QuickBooks Online
QuickBooks Online
Small-Business(50 or fewer emp.)
82.4%
Mid-Market(51-1000 emp.)
14.4%
Enterprise(> 1000 emp.)
3.2%
Xero
Xero
Small-Business(50 or fewer emp.)
78.2%
Mid-Market(51-1000 emp.)
17.7%
Enterprise(> 1000 emp.)
4.2%
Reviewers' Industry
QuickBooks Online
QuickBooks Online
Accounting
17.1%
Marketing and Advertising
5.5%
Construction
5.1%
Non-Profit Organization Management
4.4%
Information Technology and Services
4.3%
Other
63.6%
Xero
Xero
Accounting
24.4%
Computer Software
8.6%
Information Technology and Services
7.8%
Marketing and Advertising
5.8%
Financial Services
3.4%
Other
49.9%
Most Helpful Reviews
QuickBooks Online
QuickBooks Online
Most Helpful Favorable Review
Verified User
G
Verified User in Computer Software

The cloud deployment of QB online allowed me as a business user to start implementing on a weekend with no IT support required. I was able to load our chart of accounts and set up the integrations to our bank and credit card accounts immediately. In...

Most Helpful Critical Review
Kim E.
KE
Kim E.
Verified User in Internet

Everything else is a nightmare. The navigation is not intuitive at all especially if you are a seasoned Quickbooks user, a financial professional. Many of the short-cuts I used to use when doing my data entry now do not work since QB now creates a large...

Xero
Xero
Most Helpful Favorable Review
Dave O.
DO
Dave O.
Verified User in Telecommunications

I switched from Quickbooks because Xero is online. Since then I've grown to love many other things compared to Quickbooks. Bank feeds make data entry minimal and bank recs easy. Xero is rapidly growing and improving. Some features were limited a few years...

Most Helpful Critical Review
Dimitri S.
DS
Dimitri S.
Verified User in Broadcast Media

As business grew I noticed most features felt unpolished and were lacking functionality that would make them feel complete. To add the functionality that you expect would have been built in required several apps each with their own monthly fee. Some...

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QuickBooks Online Alternatives
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Xero
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Discussions
QuickBooks Online
QuickBooks Online Discussions
What phone app works if you are using Quick books V15.0.5R6
7 comments
JH
You are correct, you can only use the Invoicing app if you have the online version of Quickbooks. Hope this helps!Read more
Can you put quickbooks on a mac?
4 comments
william r.
WR
Yes you can use quickbooks on a MacRead more
What can you do with QuickBooks online?
3 comments
CV
It would be great to see QBO have the ability to send monthly statements via email, not the generic intuit email, but a selectable email that is by the...Read more
Xero
Xero Discussions
What is Xero software used for?
3 comments
Bryant A.
BA
The process of recording financial transactions and managing financial records.Read more
We run almost everything on Xero ourselves but can you recommend a remote bookkeeper who understands UK tax issues who I can consult occasionally to sort things out for me in the system.
2 comments
Ian C.
IC
Xero's advisor directory can help you find an accountant nearby.Read more
Is XERO a good accounting software?
2 comments
RB
Xerox is user-friendly accounting software. Read more