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Xero Reviews & Product Details - Page 4

Xero Overview

What is Xero?

Xero is a global small business platform designed to help users manage their accounting and financial operations efficiently. With a subscriber base of 4.4 million, Xero offers a comprehensive suite of features that includes core accounting solutions, payroll, workforce management, expense tracking, and project management. This platform is particularly tailored for small businesses, providing them with the tools necessary to streamline their financial processes and enhance overall productivity. Targeted primarily at small business owners and accounting professionals, Xero serves as a versatile solution that addresses various financial management needs. The platform is particularly beneficial for businesses seeking to automate their accounting tasks and improve compliance with financial regulations. Additionally, Xero supports accounting and bookkeeping practices by offering efficient compliance tools and smart practice management software, all within a cloud-based environment that consolidates client information in one accessible location. One of the standout features of Xero is its automatic data entry capability, which significantly reduces the time spent on manual input. By pulling records directly from banks, invoicing applications, point-of-sale systems, e-commerce sites, and receipt scanners, Xero minimizes the potential for human error and enhances data accuracy. The platform also facilitates secure bank connections, allowing business transactions to be automatically imported into the system, thereby eliminating the need for manual data entry altogether. Xero's smart bank reconciliation feature further simplifies financial management by learning how users categorize their expenditures and offering suggestions for classification. This functionality transforms the often tedious bank reconciliation process into a straightforward click-to-confirm operation. Additionally, Xero provides online billing capabilities, enabling users to send invoices and offer multiple payment options, including credit/debit cards and direct debit. Automatic payment reminders for overdue invoices help businesses maintain cash flow and reduce late payments. The platform also excels in automated financial reporting, allowing users to generate balance sheets and financial statements with ease. In certain regions, tax returns can even be pre-populated, streamlining the tax filing process. Xero's business dashboards present vital financial statistics in real-time, giving users a clear overview of their financial health, including money in, money out, money due, and money owed. Furthermore, Xero's extensive ecosystem of integrations with third-party applications enables businesses to customize their experience, addressing unique industry challenges in areas such as inventory management, cash flow, project management, and customer relationship management. This adaptability makes Xero a valuable tool for small businesses aiming to optimize their financial operations.

Xero Details
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Product Description

Share access to your latest business numbers with your team and your accountant so everyone is up to speed with Xero. From work, home or on the go.

How do you position yourself against your competitors?

Many of our competitors are legacy desktop software providers that moved over to the cloud as an after-thought. Xero has been built ground-up for the cloud to meet the increasing needs of the real-time business world.

Each Xero subscription comes with unlimited logins. Other software providers cap the number of logins per subscription. This thinking is leftover from the desktop era when software had to be licensed for multiple computers. A major advantage of the cloud is that it’s easy to access and facilitate collaboration between different people and teams – like a small business owner and their accountant. Requiring a business to pay for extra users doesn’t promote collaboration, it actually hinders it.

Xero’s integration partnership also sets us apart. We integrate with 800+ third-party software providers, including Square, Constant Contact and ADP. You can build a best-in-breed business solution that is completely automated, with Xero at the center.


Seller

Xero

Description

Xero is a cloud-based accounting software platform for small businesses with over 3.5 million subscribers globally. Through Xero, small business owners and their advisors have access to real-time financial data any time, anywhere and on any device. Xero offers an ecosystem of over 1,000 third-party apps and 300 plus connections to banks and other financial partners. In 2020 and 2021, Xero was included in the Bloomberg Gender-Equality Index and in 2020, Xero was recognised by IDC MarketScape as a leader in its worldwide SaaS and cloud-enabled small business finance and accounting applications vendor assessment.

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Recent Xero Reviews

Aizhan Z.
AZ
Aizhan Z.Small-Business (50 or fewer emp.)
5.0 out of 5
"Game-Changer for Small Business Accounting"
Xero has been an absolute game-changer for our business. The interface is clean, intuitive, and user-friendly, even for those without a strong acco...
Jatinder k.
JK
Jatinder k.Small-Business (50 or fewer emp.)
5.0 out of 5
"10 Years with xero (simple and easy to use)"
The most liked part about Xero is it is very simple and easy to use, sometime I ask my wife to post invoices with csv or post bills with hubdoc eve...
Maha S.
MS
Maha S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very user friendly platform"
Its very easy to understand for beginners and has a diverse range of functions for all types of users to access.

Xero Pricing

Exclusive savings on Xero through G2 Deals

Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions helping small businesses access a range of solutions from within Xero’s open platform. Get 75% off for six months when you sign up now!

How to claim this offer

Claim your offer by completing sign up through to purchase directly through our landing page. This offer is only available to organisations new to Xero.

Deals
75% off

Xero Media

Xero Demo - invoice-with-cc.png
Xero invoice with credit card
Xero Demo - Business-Performance-Dashboard.jpg
Business performance dashboard
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Xero Projects Task and Expenses
Xero Demo - Dashboard-mobile IOS.png
Xero's mobile IOS sales dashboard
Xero Demo - Desktop--to-review.png
Expenses desktop - to review
Xero Demo - Screen-Shot-2019-05-22-at-3.39.09-PM.png
Reporting - chart of accounts
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741 Xero Reviews

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741 Xero Reviews
4.3 out of 5
741 Xero Reviews
4.3 out of 5

Xero Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Amin K.
AK
Finance Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Xero?

Easy to input bills

Easy reconciliations

Produces a number of reports Review collected by and hosted on G2.com.

What do you dislike about Xero?

Not as user friendly

Support does take a long time to get back to you

Linking banks and other monetary org can take a long time Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Helps keep a track of incoming and outgoings as well as produce reports to help assess controls Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Xero?

Links to bank account which makes you keep track of all expenses and incoming monies. Review collected by and hosted on G2.com.

What do you dislike about Xero?

not as user friendly as some other applications for tradies. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Making the BAS easy to submit. Review collected by and hosted on G2.com.

Simon W.
SW
CEO
Accounting
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Xero?

The affordability compared to other Accounting Platforms. Pretty easy to use and implementing the existing data was pretty straight forward. I use it every day for my own business while also using it for my other clients. There are many features that are very similar to Quickbooks Online Plus. Pretty easy to integrate a payment processing platform that I use called Melio Payments. Review collected by and hosted on G2.com.

What do you dislike about Xero?

the biggest dislike is the bank feeds. It doesn't take all bank types unlike Quickbooks. It is sometime very hard to get clients to switch over because of this. One of my clients who I got onboard to use Xero. I have to constantly manually enter or import bank transactions which is very very time consuming. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Finding an affordable accounting platform for new real estate investors. Review collected by and hosted on G2.com.

DR
Bookkeeper
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Xero?

Xero is a cloud based accounting platform, great for small and medium-sized business. Xero's interface is clean and intuitive, making it accessible even for users with limited accounting knowledge. The dashboard provides a clear overview of financial metrics like cash flow, invoices, and bank account balances. Review collected by and hosted on G2.com.

What do you dislike about Xero?

While the basic features are straightforward, mastering more complex functions (like report customizations or advanced integrations) may require time or additional training. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Xero automates many accounting processes, such as bank reconciliations, invoice generation, and expense tracking, saving businesses significant time compared to manual bookkeeping. Review collected by and hosted on G2.com.

DA
Management Accountant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about Xero?

Extensive App Integrations, Automated Bank Feeds and Reconciliations, Mobile Access and Robust Reporting. Review collected by and hosted on G2.com.

What do you dislike about Xero?

Mobile App limitations and average customer support Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Streamlining administrative tasks like Bank Recs and regular sales invoicing and expense posting. Intuitive system that predicts and suggests postings. Integration with 3rd party tools and app to streamline the reporting process Review collected by and hosted on G2.com.

Rachel O.
RO
Sales & Operations Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Xero?

I used to like using Xero about 2 years ago and then you started changing things, e.g. quotes and contact details without any warning and they are now more cumbersome to use and take much much longer - more key strokes, it was better the way it was. Review collected by and hosted on G2.com.

What do you dislike about Xero?

The lack of interest in engaging and actually listening to your customers. These current changes you are promoting don't have the basic functionality of the current version. e.g. tracked inventory needs to show the actual available inventory in both quotes and invoicing.

Please stop making changes that are unneccesary. If it aint broke don't fix it! All you are doinng is annoying your users and giving us reason to start taking a look around for alternative soft ware. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

You are making more problems for us with all the changes you have made and are rolling out on the 20th of November. I've asked for the CEO's details to contact her to escalate my concerns and this has been ignored. Review collected by and hosted on G2.com.

Verified User in Outsourcing/Offshoring
UO
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about Xero?

What I really like about Xero is its user-friendly interface making it easy to navigate and use the platform effectively — never had a hard time since my first day of using it. I also like its cloud-based accessibility with its two-factor authentication feature. Definitely love how it can easily generate detailed reports and customize them as needed using the filters — provides us insights that are relevant in making business decisions. Review collected by and hosted on G2.com.

What do you dislike about Xero?

By far, what I disliked about it is it can only save a limited number of saved email templates. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Xero streamlines the invoicing and collection process which contributes to faster payment cycles and improved cash flow. Review collected by and hosted on G2.com.

Mahima A.
MA
Account Executive
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
What do you like best about Xero?

Xero Software is easy to use, cloud-based, and provides real-time updates. It helps small businesses manage their finances in an efficient manner. Review collected by and hosted on G2.com.

What do you dislike about Xero?

Xero can be expensive for start up businesses. It has payroll faetures and limited customer support. It has less learning process in inventory management. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

Xero simplifies bookkeeping and accounting. It centralizes financial data in an easy-to-use way. It enhances decision-making and integrates with other business tools. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Xero?

It is a very easy program to use, and I like the format of reporting etc (except new GST return - I prefer the old format). Support has been generally good. Review collected by and hosted on G2.com.

What do you dislike about Xero?

I am starting to feel frustrated with the large price increases - it is becoming more difficult to 'sell' xero now as it is starting to become unaffordable for small business and not for profits. I would certainly appreciate a greater discount for registered charities - a number of payroll software providers offer their software for free but even if xero could offer 50% to charities that would be amazing.

Another thing that I would like to see changed is the charities reporting templates in the advisor section be available to all advisor users not just staff. Many tier 3&4 charities do their own reporting now but they cannot access the xero templates unless they are a staff member of a xero partner practice. This would help many many charities around NZ complete their accounts more efficiently. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

It is definitely making bookkeeping easier for clients to do themselves, and making it easier for us to correct their errors. Review collected by and hosted on G2.com.

Sanjit L.
SL
Architectural Designer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Xero?

Xero is a really easy to use product and does not requires one to be a financial expertise to be able to use it. The interface is clean and friendly therefore surfing through it is always easy and effortless. Xero is also very reach in accounting features which simplify our work since we get everything we require to manage our finances from it without having to use any other products. The most incredible feature has been the financial reporting which helps us get insightful and detailed reports about our financial activities. The automations available make our work easier for example when entering data for invoicing. It is so easy to access Xero and it has very powerful security features which gives our financial data top security. Xero supports third party integrations and we were able to seamlessly integrate it with our project management products for budgeting and controlling project expenses. Xero also has analytical tools that help us analyze all our financial activities in order to understand our financial health track records. Review collected by and hosted on G2.com.

What do you dislike about Xero?

All the features in Xero are so user-friendly to use and they all deliver perfectly to our needs. Everything has been very okay such that there has been no downsides with Xero. Review collected by and hosted on G2.com.

What problems is Xero solving and how is that benefiting you?

We are using Xero in our organization as an accounting tool and it has helped us incredibly to streamline our financial management practices. It helps us to gain visibility onto our business financial health track by analyzing our financial activities on how money is coming ang going out of the business. Xero also help us to do budgeting for our construction projects and also to track our projects expenditure in order to ensure we do not have unnecessary expenses. Xero gives us easy time when billing and creating invoices to our clients as well as purchase orders to the construction materials we purchase. Review collected by and hosted on G2.com.