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SurveyMonkey
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4.4 out of 5

Zoho Survey Reviews & Product Details

Zoho Survey Overview

What is Zoho Survey?

Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets, ● SSL certification, ● Survey builder in 7 languages, ● Password, muti-response and spam protection.   Informed decisions are just around the corner. Learn more at https://www.zoho.com/survey/.

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Zoho Survey Details
Languages Supported
German, English, French, Indonesian, Japanese, Dutch, Portuguese, Spanish, Chinese (Simplified)
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Product Description

Zoho Survey helps you create surveys in minutes. It helps you gain valuable responses through a various media and reports them in the format most comfortable to you.


Seller

Zoho

Description

Zoho Corporation is a software development company, privately held and profitable. It offers beautifully smart software to help you grow your business. With over 50 million users worldwide, Zoho's 45+ products aid your sales and marketing, support and collaboration, finance and recruitment needs, with the long term vision to transform the way you work. Our Global HQ is in Chennai, India, and the US HQ is in Austin, Texas.

Overview Provided by:
Growth Marketing Manager at Swvl

Zoho Survey Integrations

(2)
Integration information sourced from real user reviews.

Recent Zoho Survey Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"I used it to create forms for our regular audits"
Easy in navigation. Easy to create. Unlike microsoft the excel which records the responses need not be visited every day by the user to update
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Zoho survey"
Its a user-friendly interface, it has versatile question types, and good reporting features
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Creating a survey is quick and painless."
The drag-and-drop builder makes everything feel effortless.I feel confident using Zoho Survey without needing technical skills.

Zoho Survey Media

Zoho Survey Demo - Drag-and-drop.jpg
Drag and Drop Builder
Zoho Survey Demo - Multiple-Ways.jpg
Collaborate in multiple ways
Zoho Survey Demo - Analyze-reports.jpg
Start analyzing your responses anywhere, anytime with the Zoho Survey app
Zoho Survey Demo - Purchase-Response.jpg
Purchase Responses from Panels
Zoho Survey Demo - Real-time.jpg
Real-time Advanced Reports
Zoho Survey Demo - Reach-Respondents.jpg
Reach Respondents Everywhere
Answer a few questions to help the Zoho Survey community
Have you used Zoho Survey before?
Yes

910 Zoho Survey Reviews

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910 Zoho Survey Reviews
4.4 out of 5
910 Zoho Survey Reviews
4.4 out of 5

Zoho Survey Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Jörg Dennis K.
JK
Owner
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho One?

I switched von Google Workdrive to Zoho One. The offer is just amazing. It was very easy to switch due to the migration tools, Zoho offers. And now we replaced much of our tool stack with tools from Zoho (like Bigin replaces Pipedrive, Books replaces our old accounting, Campaign replacing ActiveCampaign etc.) So Zoho is our daily driver for everything and with the Zoho One offer, it's really affordable. Review collected by and hosted on G2.com.

What do you dislike about Zoho One?

If you do not get support from India, e.g. when you are in LATAM and have support by a local partner, the quality of support is/can be much lower, as the partners are lacking the experience and direct contact to the development teams. Review collected by and hosted on G2.com.

What problems is Zoho One solving and how is that benefiting you?

It has become the operating system of our company. Review collected by and hosted on G2.com.

Shady N.
SN
Operations manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zoho Survey?

It was not as complicated as i thought it was going to be, it was very concise and direct as well as the fact that it is highly customizable for asking the correct questions regarding specific uses to enhance the experience and help not only the company, but your own business, customer support is basically immediate or very fast which I like, and it was easy to sign in, use and implement for your specific needs. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

I cant honestly say other than in my region it is not as well known due to marketing campaigns in my country so it is not as widely known as other tools like survey monkey or SAP. Review collected by and hosted on G2.com.

What problems is Zoho Survey solving and how is that benefiting you?

increase CRM and Satisfaction, better follow up and service for my clients as well as ease of use for tracking KPI's withing my organization, send massive and timely emails at the right time, help . It also presents a comprehensive training guide for mentoring and teaching purposes, it can be seamlessly integrated to SAP ERP and it has a ton of useful tools for control and recording organization efficiency and efficacy of different departments within one company, there is no need to buy another CRM or Survey provider like salesforce, monday etc. it is very complete which benefits the bottom line while adding value to the company. Review collected by and hosted on G2.com.

Himanshi P.
HP
Team Lead
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zoho Survey?

I like how easy it is to set up surveys and get responses quickly. The templates save time, and the interface is super simple to use, even for non-tech people. It’s great for collecting quick feedback from candidates and clients without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

Sometimes the design options feel a bit limited, and customizing the look of the survey isn’t as flexible as I would like. Review collected by and hosted on G2.com.

What problems is Zoho Survey solving and how is that benefiting you?

Zoho Survey helps me collect feedback from candidates and clients quickly, without going back and forth over emails. It keeps everything organized in one place and saves me a lot of time during the hiring process. Makes it easier to spot any issues and improve how we work. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Zoho Survey?

Zoho Survey is easy to use, offers customizable templates, real-time analytics, and seamless integrations. It's affordable, supports multilingual surveys, and has strong data security. Great for businesses needing quick, professional feedback collection without heavy technical skills. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

Limited design customization, fewer advanced logic options than some competitors, occasional bugs, and slower support response times. The mobile app lacks some features, and reporting tools could be more robust for in-depth analysis. Not too great customer support. Review collected by and hosted on G2.com.

What problems is Zoho Survey solving and how is that benefiting you?

Zoho Survey solves the problem of collecting structured feedback easily and efficiently. It benefits users by streamlining data gathering for decision-making, improving customer and employee insights, and saving time with automation and integrations. Review collected by and hosted on G2.com.

Assay Poulose P.
AP
Software Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zoho Survey?

Zoho Survey is an online survey and questionnaire tool that helps users create, distribute, and analyze surveys easily. It's part of the Zoho Suite and is commonly used for collecting customer feedback, conducting market research, and gathering employee insights. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

The free version has restrictions on the number of responses and advanced features.While you can brand surveys, deep customization (like advanced CSS styling) is not as flexible. While Zoho integrates with its ecosystem (CRM, Analytics, etc.), third-party integrations via Zapier can be tricky to set up. Review collected by and hosted on G2.com.

What problems is Zoho Survey solving and how is that benefiting you?

Helps businesses and HR teams gather insights for better decision-making. Enables companies to conduct surveys for product development, competitive analysis, and customer trends. Can be used to collect leads through surveys and improve customer interaction. Organizations can get structured responses from attendees to improve future events. Easy to create and distribute surveys with drag-and-drop features. Review collected by and hosted on G2.com.

Susan D.
SD
CIO (Chief Idea/Implentation Officer)
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Zoho One?

I like that Zoho One provides a myriad of software tools that replaces many of the tools I was paying for. And the Zoho One subscription is significantly less than the sum of the others. It's My CRM (replacing HubSpot); form/survey gen (replacing JotForm); campaign manager (replacing MailChimp); mailbox (replacing Outlook), an invoicing system (replacing Freshbooks), an electronic signature system (which I didn't have before) and recently found its social media hub (replacing Promo Republic). Seems like when I have a need, I simply check to see if Zoho One has it covered and more often than not, the answer is YES!! Plus the tools are integrated with each other so no need for Zapier. Review collected by and hosted on G2.com.

What do you dislike about Zoho One?

It seems each tool has its own support team and tracking down an answer has been challenging. Sometimes there's chat support, sometimes not. Would like to have some consistency here. Review collected by and hosted on G2.com.

What problems is Zoho One solving and how is that benefiting you?

Saves me money because I don't have to subscribe to other software and don't have to worry about integration because it is all built in. Review collected by and hosted on G2.com.

Jessica C.
JC
Customer Support Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoho One?

Zoho one is very customizable. I liked being able to change forms or the layout and how I viewed certain modules. Review collected by and hosted on G2.com.

What do you dislike about Zoho One?

So many modules have similar capabilities but you have to go to a completely separate module to find the one that was necessary for that project. I also felt that even though I could email the support team, it was not ideal in the time it took to resolve issues. Review collected by and hosted on G2.com.

What problems is Zoho One solving and how is that benefiting you?

Potential clients and the sales funnel.

Project management

Document storage for universal files Review collected by and hosted on G2.com.

Namita S.
NS
Project Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about Zoho Survey?

Using this tool from the last 2 years. I like the UI. It is very easy to use, secure and robust. We can get the feedback from the clients using this wonderful tool. We can customize the survey form according to the requirements using the templates available in the tool. It is very easy to integrate with Zoho CRM. Customer care always available and helpo you. Intregation or implementtation is buttery smooth. Experience is fantastic & incredible. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

There is no such issue for me. Really very great tool. But new registration process have more input fields that is totally disgusting. Review collected by and hosted on G2.com.

What problems is Zoho Survey solving and how is that benefiting you?

It is very easy to design survey using the wonderful template available in the tool. We can get the feedbacks from the clients and as well employees working in our department. Really it plays a vital role for me. It enhance our business productivity & scalability on the basis of the feedback. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoho One?

Zoho One has all kinds of modules that a small company would need. From Project management to HR to CRM to online sign to email and calendar, surveys and more. Perfect for a all in one system. We use it daily for our whole team. Review collected by and hosted on G2.com.

What do you dislike about Zoho One?

Zoho projects is not as moden as it shoud be and has some missing features copared to like Monday.com or something. CRM was harder to setup. Support is helpful but do not always understand on the first try what the issue is. It is integrated with Outlook which was easy. Review collected by and hosted on G2.com.

What problems is Zoho One solving and how is that benefiting you?

Team work and to manage projects to stay on deadline and time Review collected by and hosted on G2.com.

Donavan D.
DD
Training Manager
Logistics and Supply Chain
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Survey?

Easy to use and to create your own surveys for corporate or even person use. The customer support is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

Nothing Realy the interface is easy to use. Review collected by and hosted on G2.com.

What problems is Zoho Survey solving and how is that benefiting you?

Getting to know the insights from our driver network and clients to pin point where we doing well and where we need improvements Review collected by and hosted on G2.com.