What Makes Zoho Marketing Automation Amazing is the ease of using it.
It augers well with other Zoho tools
It makes marketing effortless thanks to it's multiple features
It's easy to customise to meet business needs Review collected by and hosted on G2.com.
I haven't had any bad experiences with this product. Review collected by and hosted on G2.com.
ZOHO platform is being used for lead management at our end. It has actually resolved a lot of our sales team process issues and also has helped at ticket integrations that has improved the user experience. Review collected by and hosted on G2.com.
ZOHO analytics for Email marketing is not very good. We had to move to MoEngage integrations for the Marketing communications. Review collected by and hosted on G2.com.
The tool has helped me to reduce the manual work. The solution is for all marketing needs. The features include customizable CRM, Campaigns & Email Automation.
I have been working on all of the above for more than a year now
Zoho CRM Tool - has an easy configuration, & is a single solution for all my marketing needs
Zoho campaigns - I have used many other tools; Zoho Campaigns has good custom templates and scheduling options which made my day-to-day task very easy
Zoho Forms - I like the drag and drop functionality in the custom form builder, and is very easy to implement with website forms Review collected by and hosted on G2.com.
The email automation workflows sometimes delay the alert response to get the alerts triggered. Otherwise, the tool is excellent solution for email automation needs Review collected by and hosted on G2.com.
Access to multiple apps that I use daily for one simple price. Review collected by and hosted on G2.com.
Zoho support is fast, but not effective. Review collected by and hosted on G2.com.
Easy to learn and easy to use. I really appreciate how simple my work became when I had Zoho to reference and help me maintain accounts. A great solution. Review collected by and hosted on G2.com.
Can't think of anything I didn't like. It wasn't bad. Review collected by and hosted on G2.com.
Leads can be imported easily from PC (as Csv file) and can be generated easily using signup forms, integrating it with Eventbrite, tracking webinar registration using GoToWebinar. Additionally, provide a funnel builder under "Journeys" tab. So, there is no need to spend extra dollars on other software, such as clickfunnel.com. Review collected by and hosted on G2.com.
The signup form templates are not good enough. No free software version is provided like other competitor software such as HubSpot. Review collected by and hosted on G2.com.
The extensive list of applications included in Zoho One is the best thing about it. There is at least one application for almost all your business needs in Zoho One suite. In some instances, there are even multiple apps that can fulfill your requirement. Do you need an accounting application? You have Zoho books, invoice, expense, inventory, subscription. You have Zoho CRM to maintain your leads and customers. There are Zoho campaigns and marketing hub for your marketing team. Zoho Analytics for BI and business analytics to make dashboards and reports. The best part is that all these applications come tightly integrated, i.e, you do not have to pass data between these applications manually; it'll all happen automatically in the background. All these come at a meager price. I don't think there is any other suite of applications at this price point; hence, Zoho One is a lifesaver for any start-up starting out. Review collected by and hosted on G2.com.
The list of applications can become extremely overwhelming when deciding which one to use for which case. This can become even more daunting since even the Zoho support staff won't be able to tell you fully which one you should use. For example, Both campaigns and marketing hub helps you create marketing campaigns; now, which one should you use? Or Zoho books can manage subscriptions, inventory, invoices, and expenses, but there are separate apps for these needs too, so should you use a particular application of just Zoho Invoice? You can end up in analysis paralysis while deciding which isn't beautiful. The second problem is you might not even need all the applications in the Zoho One suite; now, there is no way you can remove a few applications from the billing. You will have to either buy the entire Zoho One suite or buy the applications you need individually, which will make the overall billing very costly Review collected by and hosted on G2.com.
The pricing and the depth of features to which each platform is available. It truly is an all-in-one solution that works for both small and large businesses. Constant updates to the UI and functionalities also means they listen to their customer base. Review collected by and hosted on G2.com.
Their support could be better and better catered to each country. There is a bit of a language barrier and I often get put in touch with the wrong person. This can definitely improve. Review collected by and hosted on G2.com.
The integration with our existing Zoho CRM portal helps with seemlessly linking our marketing campaigns with various categories of existing clients listed in our CRM. Review collected by and hosted on G2.com.
Nothing to dislike about this tool. It does the job as expected, and I look forward to exploring this tool more often. Review collected by and hosted on G2.com.
There is everything you need in it and it allows native integration between its modules. Review collected by and hosted on G2.com.
Too many settings to complete before going live Review collected by and hosted on G2.com.