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Best Knowledge Management Software

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

Knowledge management software, or KM software, supports an integrated approach to identifying, capturing, retrieving, and sharing information assets that have a strong focus on—how to accomplish a task, how to handle a situation, how a process works, and how to get a job done. These assets may include text documents, presentations, images, audio and video files, and other data types.

The purpose of knowledge management software is to capture and distribute knowledge, allowing members of an organization, along with its partners and customers, to access and use the information effectively. Having a centralized repository where this knowledge is stored helps create a single source of truth in an organization, eliminating confusion and reducing the time to find information.

Knowledge management encompasses a range of specialized software products, with four subcategories—knowledge base software, Q&A platforms software, standard operating procedures software, and work instructions software. While some products are solely placed in one category, others with overlapping feature sets are placed in multiple.

Best Knowledge Management Software At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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433 Listings in Knowledge Management Available
(35,068)4.5 out of 5
Optimized for quick response
View top Consulting Services for Slack
Save to My Lists
25% off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat

    Users
    • Software Engineer
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 42% Small-Business
    • 40% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Slack is a communication platform designed for real-time conversation, document sharing, and team collaboration with features like organized channels, integrations, and huddles.
    • Users frequently mention the ease of use, the ability to integrate with other tools, and the convenience of real-time communication and document sharing.
    • Users experienced issues with finding previous chats, occasional system lags, overwhelming notifications, and limitations in customization and task management features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Slack Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,582
    Communication
    1,526
    Team Collaboration
    1,520
    Integrations
    994
    Easy Communication
    974
    Cons
    Missing Features
    392
    Limited Features
    377
    Notification Issues
    310
    Overwhelming Experience
    298
    Inadequate Search
    226
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Slack features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    583,254 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78,342 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat

Users
  • Software Engineer
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 42% Small-Business
  • 40% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Slack is a communication platform designed for real-time conversation, document sharing, and team collaboration with features like organized channels, integrations, and huddles.
  • Users frequently mention the ease of use, the ability to integrate with other tools, and the convenience of real-time communication and document sharing.
  • Users experienced issues with finding previous chats, occasional system lags, overwhelming notifications, and limitations in customization and task management features.
Slack Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,582
Communication
1,526
Team Collaboration
1,520
Integrations
994
Easy Communication
974
Cons
Missing Features
392
Limited Features
377
Notification Issues
310
Overwhelming Experience
298
Inadequate Search
226
Slack features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
583,254 Twitter followers
LinkedIn® Page
www.linkedin.com
78,342 employees on LinkedIn®
(6,778)4.7 out of 5
Optimized for quick response
View top Consulting Services for Notion
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Notion is a connected workspace where your team can create docs, take notes, manage tasks, and organize your work – all in one place. And now, with Notion AI, you can augment your capabilities in new

    Users
    • Software Engineer
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 73% Small-Business
    • 22% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Notion is an AI-powered platform that provides functionality across CRM, databases, workflow management, and to-do lists, allowing users to organize information, collaborate with teammates, and build custom workflows.
    • Reviewers appreciate the vast functionality of Notion, its ability to centralize information, the versatility of its platform, and the AI-powered features that boost productivity and assist in content creation.
    • Reviewers noted that Notion can be overwhelming for new users due to its learning curve, it can be sluggish when dealing with large databases, and its offline support and customer service could be improved.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Notion Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,573
    AI Features
    1,450
    Features
    1,447
    Organization
    1,214
    AI Technology
    1,099
    Cons
    Learning Curve
    1,000
    Missing Features
    691
    App Functionality
    540
    Limited Customization
    463
    Limited AI Functionality
    462
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Notion features and usability ratings that predict user satisfaction
    8.2
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Notion
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, California
    Twitter
    @NotionHQ
    486,010 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,811 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Notion is a connected workspace where your team can create docs, take notes, manage tasks, and organize your work – all in one place. And now, with Notion AI, you can augment your capabilities in new

Users
  • Software Engineer
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 73% Small-Business
  • 22% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Notion is an AI-powered platform that provides functionality across CRM, databases, workflow management, and to-do lists, allowing users to organize information, collaborate with teammates, and build custom workflows.
  • Reviewers appreciate the vast functionality of Notion, its ability to centralize information, the versatility of its platform, and the AI-powered features that boost productivity and assist in content creation.
  • Reviewers noted that Notion can be overwhelming for new users due to its learning curve, it can be sluggish when dealing with large databases, and its offline support and customer service could be improved.
Notion Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,573
AI Features
1,450
Features
1,447
Organization
1,214
AI Technology
1,099
Cons
Learning Curve
1,000
Missing Features
691
App Functionality
540
Limited Customization
463
Limited AI Functionality
462
Notion features and usability ratings that predict user satisfaction
8.2
Q & A
Average: 8.6
Seller Details
Seller
Notion
Company Website
Year Founded
2016
HQ Location
San Francisco, California
Twitter
@NotionHQ
486,010 Twitter followers
LinkedIn® Page
www.linkedin.com
5,811 employees on LinkedIn®

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(10,337)4.7 out of 5
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View top Consulting Services for ClickUp
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickUp is the everything app for work. It's the only platform that combines project management, knowledge management, and conversations, all in one place—accelerated by the world's most complete work

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClickUp is a comprehensive project management tool that offers a wide range of features for task assignment, communication, progress tracking, and integration with other software.
    • Users frequently mention the flexibility and customizability of ClickUp, its ability to integrate with other software, and its effectiveness in organizing and managing tasks and projects.
    • Reviewers mentioned the steep learning curve due to the abundance of features, occasional performance issues with large workspaces or complex automations, and limitations in the mobile app.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClickUp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,370
    Task Management
    2,621
    Features
    2,521
    Project Management
    2,281
    Organization
    2,062
    Cons
    Missing Features
    1,681
    Learning Curve
    1,356
    Limited Features
    1,007
    Slow Loading
    926
    Not Intuitive
    884
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClickUp features and usability ratings that predict user satisfaction
    8.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ClickUp
    Company Website
    Year Founded
    2017
    HQ Location
    San Diego, California
    Twitter
    @clickup
    68,501 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,304 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickUp is the everything app for work. It's the only platform that combines project management, knowledge management, and conversations, all in one place—accelerated by the world's most complete work

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClickUp is a comprehensive project management tool that offers a wide range of features for task assignment, communication, progress tracking, and integration with other software.
  • Users frequently mention the flexibility and customizability of ClickUp, its ability to integrate with other software, and its effectiveness in organizing and managing tasks and projects.
  • Reviewers mentioned the steep learning curve due to the abundance of features, occasional performance issues with large workspaces or complex automations, and limitations in the mobile app.
ClickUp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,370
Task Management
2,621
Features
2,521
Project Management
2,281
Organization
2,062
Cons
Missing Features
1,681
Learning Curve
1,356
Limited Features
1,007
Slow Loading
926
Not Intuitive
884
ClickUp features and usability ratings that predict user satisfaction
8.5
Q & A
Average: 8.6
Seller Details
Seller
ClickUp
Company Website
Year Founded
2017
HQ Location
San Diego, California
Twitter
@clickup
68,501 Twitter followers
LinkedIn® Page
www.linkedin.com
1,304 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Guru is an AI-powered knowledge management platform to find, document, and share information instantly.

    Users
    • Customer Service Representative
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 30% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Guru is a knowledge base tool that provides users with easy access to information and resources relevant to their work or search queries.
    • Reviewers appreciate Guru's user-friendly design, comprehensive information, and efficient search functionality, which allows them to quickly find the information they need.
    • Users mentioned issues with Guru's search functionality, stating that it often requires exact keywords to find information, and the platform's inability to work offline.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Guru Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    563
    Helpful
    321
    Comprehensive Information
    275
    Easy Access
    223
    Information Accuracy
    208
    Cons
    Inefficient Searching
    127
    Search Functionality
    112
    Search Functionality Issues
    110
    Inefficient Search
    105
    Inefficient Search Functionality
    101
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Guru features and usability ratings that predict user satisfaction
    9.2
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Guru
    Company Website
    Year Founded
    2013
    HQ Location
    Philadelphia, PA
    Twitter
    @Guru_HQ
    4,323 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,665 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Guru is an AI-powered knowledge management platform to find, document, and share information instantly.

Users
  • Customer Service Representative
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 30% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Guru is a knowledge base tool that provides users with easy access to information and resources relevant to their work or search queries.
  • Reviewers appreciate Guru's user-friendly design, comprehensive information, and efficient search functionality, which allows them to quickly find the information they need.
  • Users mentioned issues with Guru's search functionality, stating that it often requires exact keywords to find information, and the platform's inability to work offline.
Guru Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
563
Helpful
321
Comprehensive Information
275
Easy Access
223
Information Accuracy
208
Cons
Inefficient Searching
127
Search Functionality
112
Search Functionality Issues
110
Inefficient Search
105
Inefficient Search Functionality
101
Guru features and usability ratings that predict user satisfaction
9.2
Q & A
Average: 8.6
Seller Details
Seller
Guru
Company Website
Year Founded
2013
HQ Location
Philadelphia, PA
Twitter
@Guru_HQ
4,323 Twitter followers
LinkedIn® Page
www.linkedin.com
1,665 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational effi

    Users
    • Owner
    • Office Manager
    Industries
    • Construction
    • Retail
    Market Segment
    • 86% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Connecteam is a software that provides features for scheduling, communication, task management, and time tracking for businesses.
    • Users like the ease of use, the ability to monitor timesheets, the simple training layout, the ability to communicate professionally and safely, and the ability to create as many chat groups as needed.
    • Reviewers mentioned issues with syncing programs, difficulty in accessing all functions from the app, issues with the interface for uploading documents, and complications with the punch in and out feature.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Connecteam Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,950
    Features
    1,104
    Scheduling
    1,049
    Intuitive
    903
    Helpful
    865
    Cons
    Missing Features
    549
    Limited Features
    479
    Scheduling Issues
    398
    Limited Options
    296
    Limited Customization
    284
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Connecteam features and usability ratings that predict user satisfaction
    8.7
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    New York, NY
    Twitter
    @ConnecteamApp
    1,256 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    367 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational effi

Users
  • Owner
  • Office Manager
Industries
  • Construction
  • Retail
Market Segment
  • 86% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Connecteam is a software that provides features for scheduling, communication, task management, and time tracking for businesses.
  • Users like the ease of use, the ability to monitor timesheets, the simple training layout, the ability to communicate professionally and safely, and the ability to create as many chat groups as needed.
  • Reviewers mentioned issues with syncing programs, difficulty in accessing all functions from the app, issues with the interface for uploading documents, and complications with the punch in and out feature.
Connecteam Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,950
Features
1,104
Scheduling
1,049
Intuitive
903
Helpful
865
Cons
Missing Features
549
Limited Features
479
Scheduling Issues
398
Limited Options
296
Limited Customization
284
Connecteam features and usability ratings that predict user satisfaction
8.7
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2015
HQ Location
New York, NY
Twitter
@ConnecteamApp
1,256 Twitter followers
LinkedIn® Page
www.linkedin.com
367 employees on LinkedIn®
(3,833)4.1 out of 5
View top Consulting Services for Confluence
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Entry Level Price:$10 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Confluence is an open and shared workspace that connects people to the ideas and information they need to build momentum and do their best work. Unlike document and file-sharing tools, Confluence is o

    Users
    • Software Engineer
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Confluence Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    57
    Team Collaboration
    45
    Integrations
    39
    Organization
    27
    Features
    20
    Cons
    Search Limitations
    12
    Learning Curve
    11
    Page Management
    7
    Not Intuitive
    6
    Slow Performance
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Confluence features and usability ratings that predict user satisfaction
    8.6
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Atlassian
    Company Website
    Year Founded
    2002
    HQ Location
    Sydney and San Francisco
    Twitter
    @Atlassian
    104,288 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17,691 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Confluence is an open and shared workspace that connects people to the ideas and information they need to build momentum and do their best work. Unlike document and file-sharing tools, Confluence is o

Users
  • Software Engineer
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 35% Enterprise
Confluence Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
57
Team Collaboration
45
Integrations
39
Organization
27
Features
20
Cons
Search Limitations
12
Learning Curve
11
Page Management
7
Not Intuitive
6
Slow Performance
6
Confluence features and usability ratings that predict user satisfaction
8.6
Q & A
Average: 8.6
Seller Details
Seller
Atlassian
Company Website
Year Founded
2002
HQ Location
Sydney and San Francisco
Twitter
@Atlassian
104,288 Twitter followers
LinkedIn® Page
www.linkedin.com
17,691 employees on LinkedIn®
(470)4.8 out of 5
Optimized for quick response
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Scribe helps organizations document and scale how work gets done. Our Workflow AI platform turns processes into playbooks to help you train colleagues, assist customers, and drive software adoptio

    Users
    • Operations Manager
    • Director of Operations
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Scribe Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    281
    Time-saving
    151
    Easy Editing
    140
    Features
    130
    Easy Sharing
    128
    Cons
    Editing Difficulties
    54
    Screenshot Issues
    34
    Limited Features
    31
    Expensive
    27
    Confusing Procedures
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Scribe features and usability ratings that predict user satisfaction
    7.9
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Scribe
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, US
    Twitter
    @ScribeHow
    7,113 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    229 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Scribe helps organizations document and scale how work gets done. Our Workflow AI platform turns processes into playbooks to help you train colleagues, assist customers, and drive software adoptio

Users
  • Operations Manager
  • Director of Operations
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Small-Business
  • 41% Mid-Market
Scribe Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
281
Time-saving
151
Easy Editing
140
Features
130
Easy Sharing
128
Cons
Editing Difficulties
54
Screenshot Issues
34
Limited Features
31
Expensive
27
Confusing Procedures
25
Scribe features and usability ratings that predict user satisfaction
7.9
Q & A
Average: 8.6
Seller Details
Seller
Scribe
Company Website
Year Founded
2019
HQ Location
San Francisco, US
Twitter
@ScribeHow
7,113 Twitter followers
LinkedIn® Page
www.linkedin.com
229 employees on LinkedIn®
(604)4.7 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, con

    Users
    • System Administrator
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 69% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IT Glue Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    265
    Document Management
    146
    Integrations
    124
    Password Management
    114
    Organization
    108
    Cons
    Search Functionality
    40
    Missing Features
    36
    Search Limitations
    35
    Slow Performance
    29
    App Functionality
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IT Glue features and usability ratings that predict user satisfaction
    7.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,550 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,018 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, con

Users
  • System Administrator
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 69% Small-Business
  • 27% Mid-Market
IT Glue Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
265
Document Management
146
Integrations
124
Password Management
114
Organization
108
Cons
Search Functionality
40
Missing Features
36
Search Limitations
35
Slow Performance
29
App Functionality
27
IT Glue features and usability ratings that predict user satisfaction
7.8
Q & A
Average: 8.6
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,550 Twitter followers
LinkedIn® Page
www.linkedin.com
5,018 employees on LinkedIn®
(1,078)4.8 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MaintainX is the leading maintenance and work execution software, designed specifically for industrial and frontline teams. We help companies streamline maintenance operations, improve asset manageme

    Users
    • Maintenance Manager
    • Facilities Manager
    Industries
    • Manufacturing
    • Facilities Services
    Market Segment
    • 48% Mid-Market
    • 44% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • MaintainX is a software for generating work orders and managing maintenance tasks, with integrated AI and inventory management features.
    • Reviewers frequently mention the user-friendly interface, the ability to customize the software to suit company needs, and the excellent customer service provided by the MaintainX team.
    • Users reported difficulties in navigating the interface initially, issues with the in-app camera feature, and limitations in creating custom reminders for work orders.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MaintainX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    435
    Customer Support
    238
    Work Orders
    185
    Features
    177
    Efficiency Improvement
    152
    Cons
    Missing Features
    91
    Work Order Issues
    74
    Limited Features
    59
    Work Order Management
    51
    Limited Customization
    47
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MaintainX features and usability ratings that predict user satisfaction
    8.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MaintainX
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, California
    Twitter
    @maintainx
    759 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    569 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MaintainX is the leading maintenance and work execution software, designed specifically for industrial and frontline teams. We help companies streamline maintenance operations, improve asset manageme

Users
  • Maintenance Manager
  • Facilities Manager
Industries
  • Manufacturing
  • Facilities Services
Market Segment
  • 48% Mid-Market
  • 44% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • MaintainX is a software for generating work orders and managing maintenance tasks, with integrated AI and inventory management features.
  • Reviewers frequently mention the user-friendly interface, the ability to customize the software to suit company needs, and the excellent customer service provided by the MaintainX team.
  • Users reported difficulties in navigating the interface initially, issues with the in-app camera feature, and limitations in creating custom reminders for work orders.
MaintainX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
435
Customer Support
238
Work Orders
185
Features
177
Efficiency Improvement
152
Cons
Missing Features
91
Work Order Issues
74
Limited Features
59
Work Order Management
51
Limited Customization
47
MaintainX features and usability ratings that predict user satisfaction
8.8
Q & A
Average: 8.6
Seller Details
Seller
MaintainX
Company Website
Year Founded
2018
HQ Location
San Francisco, California
Twitter
@maintainx
759 Twitter followers
LinkedIn® Page
www.linkedin.com
569 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Helpjuice's AI knowledge base is an industry-leading playform designed to supercharge your team and customers by enhancing knowledge sharing across your organization. With Helpjuice, you can capture,

    Users
    • Customer Success Manager
    • Technical Writer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 41% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Helpjuice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    101
    Customer Support
    78
    Helpful
    71
    Customization
    60
    Features
    56
    Cons
    Limited Customization
    29
    Editing Difficulties
    26
    Formatting Issues
    24
    Editing Limitations
    17
    Missing Features
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Helpjuice features and usability ratings that predict user satisfaction
    8.1
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Helpjuice
    Year Founded
    2011
    HQ Location
    Miami, FL
    Twitter
    @HelpJuice
    776 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Helpjuice's AI knowledge base is an industry-leading playform designed to supercharge your team and customers by enhancing knowledge sharing across your organization. With Helpjuice, you can capture,

Users
  • Customer Success Manager
  • Technical Writer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 41% Small-Business
Helpjuice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
101
Customer Support
78
Helpful
71
Customization
60
Features
56
Cons
Limited Customization
29
Editing Difficulties
26
Formatting Issues
24
Editing Limitations
17
Missing Features
16
Helpjuice features and usability ratings that predict user satisfaction
8.1
Q & A
Average: 8.6
Seller Details
Seller
Helpjuice
Year Founded
2011
HQ Location
Miami, FL
Twitter
@HelpJuice
776 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
(2,413)4.7 out of 5
Optimized for quick response
View top Consulting Services for NinjaOne
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 24,000 customers in 120+ countries. The cloud-native NinjaOne platfor

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 48% Mid-Market
    • 47% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a remote monitoring and management tool that allows users to easily manage devices, respond to tickets, and monitor device status.
    • Reviewers appreciate the multiple remote control options, integrated ticketing system, and the ease of adding and modifying devices, which they say has significantly improved their IT support process.
    • Users experienced issues with the lack of thumbnail view of the remote computer screen, difficulty in searching for custom fields, and the absence of certain features they were able to utilize with their previous support software.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,356
    Features
    908
    Automation
    893
    Customer Support
    794
    Remote Access
    788
    Cons
    Missing Features
    734
    Feature Issues
    330
    Improvement Needed
    322
    Limited Features
    298
    Needs Improvement
    289
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NinjaOne features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,253 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,417 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 24,000 customers in 120+ countries. The cloud-native NinjaOne platfor

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 48% Mid-Market
  • 47% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a remote monitoring and management tool that allows users to easily manage devices, respond to tickets, and monitor device status.
  • Reviewers appreciate the multiple remote control options, integrated ticketing system, and the ease of adding and modifying devices, which they say has significantly improved their IT support process.
  • Users experienced issues with the lack of thumbnail view of the remote computer screen, difficulty in searching for custom fields, and the absence of certain features they were able to utilize with their previous support software.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,356
Features
908
Automation
893
Customer Support
794
Remote Access
788
Cons
Missing Features
734
Feature Issues
330
Improvement Needed
322
Limited Features
298
Needs Improvement
289
NinjaOne features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,253 Twitter followers
LinkedIn® Page
www.linkedin.com
1,417 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mentimeter is the audience engagement platform. Easy-to-use, interactive, and innovative; presenting has never been less stressful and more effortless! Create unique and dynamic presentations that wil

    Users
    • Teacher
    • Lecturer
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 38% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mentimeter Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    349
    Engagement
    282
    Interactive Engagement
    223
    Fun
    212
    Presentations
    201
    Cons
    Limited Customization
    93
    PowerPoint Integration
    70
    PowerPoint Issues
    69
    Limited Features
    68
    Presentation Issues
    65
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mentimeter features and usability ratings that predict user satisfaction
    8.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2014
    HQ Location
    Stockholm
    Twitter
    @Mentimeter
    10,648 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    409 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mentimeter is the audience engagement platform. Easy-to-use, interactive, and innovative; presenting has never been less stressful and more effortless! Create unique and dynamic presentations that wil

Users
  • Teacher
  • Lecturer
Industries
  • Higher Education
  • Education Management
Market Segment
  • 38% Small-Business
  • 34% Mid-Market
Mentimeter Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
349
Engagement
282
Interactive Engagement
223
Fun
212
Presentations
201
Cons
Limited Customization
93
PowerPoint Integration
70
PowerPoint Issues
69
Limited Features
68
Presentation Issues
65
Mentimeter features and usability ratings that predict user satisfaction
8.8
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2014
HQ Location
Stockholm
Twitter
@Mentimeter
10,648 Twitter followers
LinkedIn® Page
www.linkedin.com
409 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Poka transforms manufacturing operations by empowering workers with real-time access to knowledge, digital tools and expert support. Our AI-driven platform integrates training, communication and troub

    Users
    No information available
    Industries
    • Food Production
    • Manufacturing
    Market Segment
    • 68% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Poka.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    33
    Communication
    24
    Features
    21
    Team Collaboration
    15
    Efficiency Improvement
    14
    Cons
    Learning Curve
    10
    Steep Learning Curve
    6
    Login Issues
    5
    Search Functionality
    5
    Time Consumption
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Poka.io features and usability ratings that predict user satisfaction
    8.6
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IFS
    Year Founded
    1983
    HQ Location
    Linkoping , Sweden
    Twitter
    @ifs
    11,117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,825 employees on LinkedIn®
    Ownership
    STO: IFS
Product Description
How are these determined?Information
This description is provided by the seller.

Poka transforms manufacturing operations by empowering workers with real-time access to knowledge, digital tools and expert support. Our AI-driven platform integrates training, communication and troub

Users
No information available
Industries
  • Food Production
  • Manufacturing
Market Segment
  • 68% Mid-Market
  • 23% Enterprise
Poka.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
33
Communication
24
Features
21
Team Collaboration
15
Efficiency Improvement
14
Cons
Learning Curve
10
Steep Learning Curve
6
Login Issues
5
Search Functionality
5
Time Consumption
5
Poka.io features and usability ratings that predict user satisfaction
8.6
Q & A
Average: 8.6
Seller Details
Seller
IFS
Year Founded
1983
HQ Location
Linkoping , Sweden
Twitter
@ifs
11,117 Twitter followers
LinkedIn® Page
www.linkedin.com
8,825 employees on LinkedIn®
Ownership
STO: IFS
(313)4.8 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $2,000.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tango personal CRM admin combines the best features from Digital Adoption, AI Copilot, Automation, and Revenue Intelligence products. ⭐ Extracts data from anywhere: CRM records, call transcripts,

    Users
    No information available
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 59% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tango is a tool designed to create step-by-step process guides, making it easier to document and share workflows.
    • Reviewers frequently mention the ease of use, the time-saving aspect of the tool, and the ability to create clear, consistent, and easy-to-follow guides.
    • Reviewers noted limitations such as the inability to capture non-webpage products like Microsoft Excel, the lack of video capture options, and issues with browser speed while creating a Tango.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tango Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    224
    Easy Creation
    114
    Time-saving
    99
    Easy Editing
    74
    Intuitive
    66
    Cons
    Screenshot Issues
    20
    Limited Options
    16
    Expensive
    14
    Confusing Procedures
    13
    Missing Functionality
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tango features and usability ratings that predict user satisfaction
    8.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tango
    Company Website
    Year Founded
    2020
    HQ Location
    Los Angeles, CA
    LinkedIn® Page
    www.linkedin.com
    70 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tango personal CRM admin combines the best features from Digital Adoption, AI Copilot, Automation, and Revenue Intelligence products. ⭐ Extracts data from anywhere: CRM records, call transcripts,

Users
No information available
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 59% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tango is a tool designed to create step-by-step process guides, making it easier to document and share workflows.
  • Reviewers frequently mention the ease of use, the time-saving aspect of the tool, and the ability to create clear, consistent, and easy-to-follow guides.
  • Reviewers noted limitations such as the inability to capture non-webpage products like Microsoft Excel, the lack of video capture options, and issues with browser speed while creating a Tango.
Tango Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
224
Easy Creation
114
Time-saving
99
Easy Editing
74
Intuitive
66
Cons
Screenshot Issues
20
Limited Options
16
Expensive
14
Confusing Procedures
13
Missing Functionality
12
Tango features and usability ratings that predict user satisfaction
8.5
Q & A
Average: 8.6
Seller Details
Seller
Tango
Company Website
Year Founded
2020
HQ Location
Los Angeles, CA
LinkedIn® Page
www.linkedin.com
70 employees on LinkedIn®
Entry Level Price:$249.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trainual is a software designed for growing teams that need to document, scale, and streamline repeatable operations. Think of it as the go-to playbook that captures every process, policy, role, and r

    Users
    • Operations Manager
    • Office Manager
    Industries
    • Marketing and Advertising
    • Construction
    Market Segment
    • 65% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Trainual is a platform designed to streamline onboarding and training processes by providing a centralized location for SOPs, trainings, and company information.
    • Reviewers appreciate Trainual's user-friendly interface, its ability to incorporate multimedia content, and its effective tracking features that ensure training completion and compliance.
    • Reviewers noted some limitations in Trainual's customization options, its basic reporting tool, and difficulties in formatting and organizing content.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Trainual Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    183
    Simple
    87
    Training
    82
    Features
    69
    Intuitive
    68
    Cons
    Missing Features
    45
    Limited Customization
    34
    Limited Features
    30
    Organizational Difficulties
    23
    Learning Curve
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Trainual features and usability ratings that predict user satisfaction
    8.6
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Trainual
    Company Website
    Year Founded
    2018
    HQ Location
    Scottsdale, AZ
    Twitter
    @trainual
    1,284 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    135 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trainual is a software designed for growing teams that need to document, scale, and streamline repeatable operations. Think of it as the go-to playbook that captures every process, policy, role, and r

Users
  • Operations Manager
  • Office Manager
Industries
  • Marketing and Advertising
  • Construction
Market Segment
  • 65% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Trainual is a platform designed to streamline onboarding and training processes by providing a centralized location for SOPs, trainings, and company information.
  • Reviewers appreciate Trainual's user-friendly interface, its ability to incorporate multimedia content, and its effective tracking features that ensure training completion and compliance.
  • Reviewers noted some limitations in Trainual's customization options, its basic reporting tool, and difficulties in formatting and organizing content.
Trainual Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
183
Simple
87
Training
82
Features
69
Intuitive
68
Cons
Missing Features
45
Limited Customization
34
Limited Features
30
Organizational Difficulties
23
Learning Curve
21
Trainual features and usability ratings that predict user satisfaction
8.6
Q & A
Average: 8.6
Seller Details
Seller
Trainual
Company Website
Year Founded
2018
HQ Location
Scottsdale, AZ
Twitter
@trainual
1,284 Twitter followers
LinkedIn® Page
www.linkedin.com
135 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stack Overflow for Teams is a knowledge-sharing platform that facilitates the collection, curation, and dissemination of your company’s knowledge. We do this by providing a platform that’s familiar to

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 45% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Stack Overflow for Teams Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    63
    Knowledge Sharing
    47
    Team Collaboration
    47
    Helpful
    46
    Centralization
    29
    Cons
    Inefficient Search Functionality
    18
    Inadequate Search Functionality
    14
    Search Limitations
    14
    Missing Features
    8
    Poor Interface Design
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Stack Overflow for Teams features and usability ratings that predict user satisfaction
    9.2
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2008
    HQ Location
    New York
    Twitter
    @StackOverflow
    252,630 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    636 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stack Overflow for Teams is a knowledge-sharing platform that facilitates the collection, curation, and dissemination of your company’s knowledge. We do this by providing a platform that’s familiar to

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 45% Mid-Market
  • 38% Small-Business
Stack Overflow for Teams Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
63
Knowledge Sharing
47
Team Collaboration
47
Helpful
46
Centralization
29
Cons
Inefficient Search Functionality
18
Inadequate Search Functionality
14
Search Limitations
14
Missing Features
8
Poor Interface Design
8
Stack Overflow for Teams features and usability ratings that predict user satisfaction
9.2
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2008
HQ Location
New York
Twitter
@StackOverflow
252,630 Twitter followers
LinkedIn® Page
www.linkedin.com
636 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The ECS Electronic Work Instructions module provides manufacturing information and instructions, which are automatically displayed to the right user through an easy-to-use and intuitive interface. The

    Users
    No information available
    Industries
    • Electrical/Electronic Manufacturing
    • Oil & Energy
    Market Segment
    • 36% Small-Business
    • 34% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ABB Electronic Work Instructions features and usability ratings that predict user satisfaction
    8.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ABB
    HQ Location
    Zurich
    Twitter
    @ABBgroupnews
    155,677 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    116,549 employees on LinkedIn®
    Ownership
    NYSE:ABB
    Total Revenue (USD mm)
    $26,134
Product Description
How are these determined?Information
This description is provided by the seller.

The ECS Electronic Work Instructions module provides manufacturing information and instructions, which are automatically displayed to the right user through an easy-to-use and intuitive interface. The

Users
No information available
Industries
  • Electrical/Electronic Manufacturing
  • Oil & Energy
Market Segment
  • 36% Small-Business
  • 34% Enterprise
ABB Electronic Work Instructions features and usability ratings that predict user satisfaction
8.8
Q & A
Average: 8.6
Seller Details
Seller
ABB
HQ Location
Zurich
Twitter
@ABBgroupnews
155,677 Twitter followers
LinkedIn® Page
www.linkedin.com
116,549 employees on LinkedIn®
Ownership
NYSE:ABB
Total Revenue (USD mm)
$26,134
(539)4.8 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Limble is a CMMS that makes it easy to create, update, track and complete all maintenance tasks. Less guesswork, fewer mistakes, and more time to focus on what matters most. More than 50,000 mainte

    Users
    • Maintenance Manager
    • Maintenance Supervisor
    Industries
    • Manufacturing
    • Food Production
    Market Segment
    • 59% Mid-Market
    • 32% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Limble is a Computerized Maintenance Management System (CMMS) designed to streamline maintenance tasks, manage work orders, and track parts and assets.
    • Users like the ease of use, the ability to customize the system to their needs, the one-on-one customer service, and the comprehensive data entry and sorting capabilities.
    • Users mentioned issues with the report generating feature, the lack of an integrated chat system, the need for additional features in the super user package, and the overwhelming amount of emails received.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Limble Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    196
    Customer Support
    108
    Efficiency
    70
    Intuitive
    67
    Work Orders
    66
    Cons
    Limited Features
    26
    Missing Features
    24
    Feature Limitations
    23
    Data Management Issues
    22
    Slow Performance
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Limble features and usability ratings that predict user satisfaction
    8.4
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    Lehi, UT
    Twitter
    @LimbleCMMS
    454 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    236 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Limble is a CMMS that makes it easy to create, update, track and complete all maintenance tasks. Less guesswork, fewer mistakes, and more time to focus on what matters most. More than 50,000 mainte

Users
  • Maintenance Manager
  • Maintenance Supervisor
Industries
  • Manufacturing
  • Food Production
Market Segment
  • 59% Mid-Market
  • 32% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Limble is a Computerized Maintenance Management System (CMMS) designed to streamline maintenance tasks, manage work orders, and track parts and assets.
  • Users like the ease of use, the ability to customize the system to their needs, the one-on-one customer service, and the comprehensive data entry and sorting capabilities.
  • Users mentioned issues with the report generating feature, the lack of an integrated chat system, the need for additional features in the super user package, and the overwhelming amount of emails received.
Limble Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
196
Customer Support
108
Efficiency
70
Intuitive
67
Work Orders
66
Cons
Limited Features
26
Missing Features
24
Feature Limitations
23
Data Management Issues
22
Slow Performance
20
Limble features and usability ratings that predict user satisfaction
8.4
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2015
HQ Location
Lehi, UT
Twitter
@LimbleCMMS
454 Twitter followers
LinkedIn® Page
www.linkedin.com
236 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Document360 is an AI-powered knowledge base platform designed to create both public and private knowledge bases, standard operating procedures (SOPs), user manuals, software documentation, and more. T

    Users
    • Technical Writer
    • Senior Technical Writer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 41% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Document360 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    56
    Customer Support
    46
    Features
    40
    Intuitive
    36
    Helpful
    32
    Cons
    Software Bugs
    12
    Missing Features
    11
    Editing Difficulties
    10
    Expensive
    10
    Editing Limitations
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Document360 features and usability ratings that predict user satisfaction
    8.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    London
    Twitter
    @BizTalk360
    1,962 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    329 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Document360 is an AI-powered knowledge base platform designed to create both public and private knowledge bases, standard operating procedures (SOPs), user manuals, software documentation, and more. T

Users
  • Technical Writer
  • Senior Technical Writer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 41% Small-Business
Document360 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
56
Customer Support
46
Features
40
Intuitive
36
Helpful
32
Cons
Software Bugs
12
Missing Features
11
Editing Difficulties
10
Expensive
10
Editing Limitations
8
Document360 features and usability ratings that predict user satisfaction
8.8
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2009
HQ Location
London
Twitter
@BizTalk360
1,962 Twitter followers
LinkedIn® Page
www.linkedin.com
329 employees on LinkedIn®
(799)4.4 out of 5
Optimized for quick response
View top Consulting Services for Yext
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accura

    Users
    • Marketing Coordinator
    • Digital Marketing Manager
    Industries
    • Financial Services
    • Hospital & Health Care
    Market Segment
    • 41% Enterprise
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Yext is a digital presence platform used for managing online listings, reviews, and business information across multiple platforms.
    • Users frequently mention the ease of use, the ability to manage information across multiple platforms from a single dashboard, and the responsiveness of customer support as key benefits of using Yext.
    • Users reported issues with the platform's user-friendliness, slow customer service response times for non-urgent issues, and occasional syncing delays with third-party platforms.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Yext Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    182
    Customer Support
    126
    Helpful
    122
    Centralized Management
    104
    Features
    103
    Cons
    Poor Customer Support
    53
    Learning Curve
    51
    Difficult Learning
    43
    Learning Difficulty
    39
    Limited Features
    38
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Yext features and usability ratings that predict user satisfaction
    8.9
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Yext
    Company Website
    Year Founded
    2006
    HQ Location
    New York
    Twitter
    @yext
    22,041 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,168 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accura

Users
  • Marketing Coordinator
  • Digital Marketing Manager
Industries
  • Financial Services
  • Hospital & Health Care
Market Segment
  • 41% Enterprise
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Yext is a digital presence platform used for managing online listings, reviews, and business information across multiple platforms.
  • Users frequently mention the ease of use, the ability to manage information across multiple platforms from a single dashboard, and the responsiveness of customer support as key benefits of using Yext.
  • Users reported issues with the platform's user-friendliness, slow customer service response times for non-urgent issues, and occasional syncing delays with third-party platforms.
Yext Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
182
Customer Support
126
Helpful
122
Centralized Management
104
Features
103
Cons
Poor Customer Support
53
Learning Curve
51
Difficult Learning
43
Learning Difficulty
39
Limited Features
38
Yext features and usability ratings that predict user satisfaction
8.9
Q & A
Average: 8.6
Seller Details
Seller
Yext
Company Website
Year Founded
2006
HQ Location
New York
Twitter
@yext
22,041 Twitter followers
LinkedIn® Page
www.linkedin.com
2,168 employees on LinkedIn®
(254)4.7 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spekit is the AI‑powered sales enablement platform built for the Change Economy. Change is constant. Products evolve, buyers shift, and tech stacks multiply. Is your enablement ready? Spekit autom

    Users
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 69% Mid-Market
    • 19% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Spekit is a tool designed to consolidate user guides and provide quick, accessible information to users, integrating with various business applications like Salesforce and Slack.
    • Reviewers like Spekit's ease of use, its ability to deliver information in bite-sized pieces, and its integration with other business tools, which enhances efficiency and speeds up onboarding.
    • Reviewers experienced issues with Spekit's search functionality, occasional slow loading times, and some found the interface confusing to navigate with too many tabs.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Spekit Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    101
    Helpful
    61
    Customer Support
    53
    Integrations
    51
    Easy Integrations
    38
    Cons
    Missing Features
    21
    Inefficient Search Functionality
    13
    Inadequate Search Functionality
    12
    Navigation Difficulties
    10
    Search Limitations
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Spekit features and usability ratings that predict user satisfaction
    8.4
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    Denver, Colorado
    Twitter
    @spekitapp
    1,221 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spekit is the AI‑powered sales enablement platform built for the Change Economy. Change is constant. Products evolve, buyers shift, and tech stacks multiply. Is your enablement ready? Spekit autom

Users
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 69% Mid-Market
  • 19% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Spekit is a tool designed to consolidate user guides and provide quick, accessible information to users, integrating with various business applications like Salesforce and Slack.
  • Reviewers like Spekit's ease of use, its ability to deliver information in bite-sized pieces, and its integration with other business tools, which enhances efficiency and speeds up onboarding.
  • Reviewers experienced issues with Spekit's search functionality, occasional slow loading times, and some found the interface confusing to navigate with too many tabs.
Spekit Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
101
Helpful
61
Customer Support
53
Integrations
51
Easy Integrations
38
Cons
Missing Features
21
Inefficient Search Functionality
13
Inadequate Search Functionality
12
Navigation Difficulties
10
Search Limitations
9
Spekit features and usability ratings that predict user satisfaction
8.4
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2018
HQ Location
Denver, Colorado
Twitter
@spekitapp
1,221 Twitter followers
LinkedIn® Page
www.linkedin.com
108 employees on LinkedIn®
(165)4.7 out of 5
View top Consulting Services for GitBook
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Entry Level Price:$0 1 user
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GitBook enables teams to easily manage, share and publish their knowledge through a documentation platform designed for the entire organization. Packed with powerful features, GitBook supports any for

    Users
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GitBook Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    18
    Intuitive
    11
    Customer Support
    7
    Easy Setup
    7
    Helpful
    7
    Cons
    Learning Curve
    5
    Limited Customization
    2
    Software Bugs
    2
    App Functionality
    1
    Complexity
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GitBook features and usability ratings that predict user satisfaction
    8.4
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GitBook
    Year Founded
    2014
    HQ Location
    Covina, US
    Twitter
    @GitBookIO
    7,555 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    33 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GitBook enables teams to easily manage, share and publish their knowledge through a documentation platform designed for the entire organization. Packed with powerful features, GitBook supports any for

Users
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 15% Mid-Market
GitBook Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
18
Intuitive
11
Customer Support
7
Easy Setup
7
Helpful
7
Cons
Learning Curve
5
Limited Customization
2
Software Bugs
2
App Functionality
1
Complexity
1
GitBook features and usability ratings that predict user satisfaction
8.4
Q & A
Average: 8.6
Seller Details
Seller
GitBook
Year Founded
2014
HQ Location
Covina, US
Twitter
@GitBookIO
7,555 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vevox is a real-time polling and anonymous Q&A platform for employee engagement. Rated #1 by users across Trustpilot, G2, and Capterra, Vevox makes online and in-person meetings & classes unmi

    Users
    • Senior Lecturer
    Industries
    • Higher Education
    • Pharmaceuticals
    Market Segment
    • 40% Enterprise
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vevox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    124
    Engagement
    65
    Interactive Polling
    59
    Features
    57
    Polling
    57
    Cons
    Integration Issues
    15
    Limited Customization
    13
    Survey Issues
    13
    Expensive
    12
    Poor Customer Support
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vevox features and usability ratings that predict user satisfaction
    9.6
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Vevox
    Company Website
    Year Founded
    2016
    HQ Location
    Oakhanger, GB
    Twitter
    @Vevoxapp
    2,632 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    33 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vevox is a real-time polling and anonymous Q&A platform for employee engagement. Rated #1 by users across Trustpilot, G2, and Capterra, Vevox makes online and in-person meetings & classes unmi

Users
  • Senior Lecturer
Industries
  • Higher Education
  • Pharmaceuticals
Market Segment
  • 40% Enterprise
  • 32% Small-Business
Vevox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
124
Engagement
65
Interactive Polling
59
Features
57
Polling
57
Cons
Integration Issues
15
Limited Customization
13
Survey Issues
13
Expensive
12
Poor Customer Support
10
Vevox features and usability ratings that predict user satisfaction
9.6
Q & A
Average: 8.6
Seller Details
Seller
Vevox
Company Website
Year Founded
2016
HQ Location
Oakhanger, GB
Twitter
@Vevoxapp
2,632 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®
(168)4.8 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Whale is an intuitive software solution that empowers teams to align seamlessly on their processes powered by advanced AI technology. Designed with simplicity and efficiency in mind, Whale enables org

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 65% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Whale Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    44
    Simple
    22
    Features
    18
    Easy Access
    16
    Intuitive
    16
    Cons
    Formatting Issues
    4
    Lack of Information
    4
    Limited Customization
    4
    Confusing Interface
    3
    Poor Navigation
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Whale features and usability ratings that predict user satisfaction
    8.9
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Whale
    Company Website
    Year Founded
    2022
    HQ Location
    Chicago, IL
    Twitter
    @whale
    18,695 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Whale is an intuitive software solution that empowers teams to align seamlessly on their processes powered by advanced AI technology. Designed with simplicity and efficiency in mind, Whale enables org

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 65% Small-Business
  • 33% Mid-Market
Whale Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
44
Simple
22
Features
18
Easy Access
16
Intuitive
16
Cons
Formatting Issues
4
Lack of Information
4
Limited Customization
4
Confusing Interface
3
Poor Navigation
3
Whale features and usability ratings that predict user satisfaction
8.9
Q & A
Average: 8.6
Seller Details
Seller
Whale
Company Website
Year Founded
2022
HQ Location
Chicago, IL
Twitter
@whale
18,695 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Entry Level Price:$8.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Slite is the fastest way to access trusted company information. Powered by AI, Slite’s knowledge base enables growing teams to instantly get the answers they need - without even searching. From onbo

    Users
    • Product Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 64% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Slite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    36
    Helpful
    18
    Team Collaboration
    18
    Intuitive
    16
    Features
    13
    Cons
    Lack of Features
    8
    Missing Features
    6
    Formatting Issues
    4
    Learning Curve
    4
    Limited Sharing
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Slite features and usability ratings that predict user satisfaction
    8.1
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Slite
    Year Founded
    2016
    HQ Location
    Paris
    Twitter
    @sliteHQ
    3,506 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    35 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Slite is the fastest way to access trusted company information. Powered by AI, Slite’s knowledge base enables growing teams to instantly get the answers they need - without even searching. From onbo

Users
  • Product Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 64% Small-Business
  • 29% Mid-Market
Slite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
36
Helpful
18
Team Collaboration
18
Intuitive
16
Features
13
Cons
Lack of Features
8
Missing Features
6
Formatting Issues
4
Learning Curve
4
Limited Sharing
4
Slite features and usability ratings that predict user satisfaction
8.1
Q & A
Average: 8.6
Seller Details
Seller
Slite
Year Founded
2016
HQ Location
Paris
Twitter
@sliteHQ
3,506 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®
Entry Level Price:Starting at $40.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tettra is knowledge base software that organizes scattered company information to answer your team's repetitive questions right in Slack or our web app. It has a simple, user-friendly UI and integr

    Users
    • Account Manager
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 56% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tettra Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    28
    Organization
    21
    Centralization
    17
    Intuitive
    14
    Time-Saving
    9
    Cons
    Formatting Issues
    6
    Lack of Mobile Accessibility
    2
    Limited Accessibility
    2
    Limited Customization
    2
    Limited Functionality
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tettra features and usability ratings that predict user satisfaction
    8.7
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tettra
    Year Founded
    2015
    HQ Location
    Somerville, MA
    Twitter
    @tettra
    1,170 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tettra is knowledge base software that organizes scattered company information to answer your team's repetitive questions right in Slack or our web app. It has a simple, user-friendly UI and integr

Users
  • Account Manager
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 56% Small-Business
  • 40% Mid-Market
Tettra Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
28
Organization
21
Centralization
17
Intuitive
14
Time-Saving
9
Cons
Formatting Issues
6
Lack of Mobile Accessibility
2
Limited Accessibility
2
Limited Customization
2
Limited Functionality
2
Tettra features and usability ratings that predict user satisfaction
8.7
Q & A
Average: 8.6
Seller Details
Seller
Tettra
Year Founded
2015
HQ Location
Somerville, MA
Twitter
@tettra
1,170 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
(158)4.7 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$27.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hudu is the Most-Loved IT Documentation Platform, enabling companies to streamline IT operations, improve the efficiency of staff, and drive growth. Hudu provides a secure platform for scalable IT doc

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 85% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hudu Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    114
    Integrations
    61
    Features
    56
    Customer Support
    50
    Easy Integrations
    45
    Cons
    Missing Features
    24
    UX Improvement
    21
    Poor Integration
    18
    Poor Interface Design
    15
    Poor UI
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hudu features and usability ratings that predict user satisfaction
    7.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hudu
    Company Website
    Year Founded
    2018
    HQ Location
    Fort Collins, Colorado
    Twitter
    @HuduHQ
    483 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hudu is the Most-Loved IT Documentation Platform, enabling companies to streamline IT operations, improve the efficiency of staff, and drive growth. Hudu provides a secure platform for scalable IT doc

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 85% Small-Business
  • 12% Mid-Market
Hudu Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
114
Integrations
61
Features
56
Customer Support
50
Easy Integrations
45
Cons
Missing Features
24
UX Improvement
21
Poor Integration
18
Poor Interface Design
15
Poor UI
13
Hudu features and usability ratings that predict user satisfaction
7.5
Q & A
Average: 8.6
Seller Details
Seller
Hudu
Company Website
Year Founded
2018
HQ Location
Fort Collins, Colorado
Twitter
@HuduHQ
483 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
Entry Level Price:$59.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Aha! is the world's #1 product development software. We help more than 1 million product builders go from discovery to delivery and bring their strategy to life. Our suite of tools includes Aha! Roadm

    Users
    • Product Manager
    • Director of Product Management
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 31% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Aha! is a project management tool designed to streamline workflows and enhance team collaboration, offering features such as task management, time tracking, resource allocation, and reporting.
    • Users like the tool's user-friendly interface, extensive feature set, reliable support, and the ability to integrate with other popular software, enhancing its utility and flexibility.
    • Reviewers noted that the tool can be complex to learn, especially for larger organizations with many projects, and that it requires some training to handle all the different features in the best way possible.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Aha! Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    40
    Ease of Use
    35
    Features
    35
    Team Collaboration
    27
    Useful
    27
    Cons
    Learning Curve
    27
    Steep Learning Curve
    19
    Complex Usability
    16
    Learning Difficulty
    16
    Complexity
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Aha! features and usability ratings that predict user satisfaction
    10.0
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Aha! Labs
    Company Website
    Year Founded
    2013
    HQ Location
    Menlo Park, CA
    Twitter
    @aha_io
    22,473 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    371 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Aha! is the world's #1 product development software. We help more than 1 million product builders go from discovery to delivery and bring their strategy to life. Our suite of tools includes Aha! Roadm

Users
  • Product Manager
  • Director of Product Management
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 31% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Aha! is a project management tool designed to streamline workflows and enhance team collaboration, offering features such as task management, time tracking, resource allocation, and reporting.
  • Users like the tool's user-friendly interface, extensive feature set, reliable support, and the ability to integrate with other popular software, enhancing its utility and flexibility.
  • Reviewers noted that the tool can be complex to learn, especially for larger organizations with many projects, and that it requires some training to handle all the different features in the best way possible.
Aha! Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
40
Ease of Use
35
Features
35
Team Collaboration
27
Useful
27
Cons
Learning Curve
27
Steep Learning Curve
19
Complex Usability
16
Learning Difficulty
16
Complexity
14
Aha! features and usability ratings that predict user satisfaction
10.0
Q & A
Average: 8.6
Seller Details
Seller
Aha! Labs
Company Website
Year Founded
2013
HQ Location
Menlo Park, CA
Twitter
@aha_io
22,473 Twitter followers
LinkedIn® Page
www.linkedin.com
371 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MeetingPulse is an interactive platform designed to enhance audience engagement during meetings, events, and presentations. It offers a suite of tools including live polling, Q&A sessions, surveys

    Users
    No information available
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 52% Small-Business
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MeetingPulse features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    San Francisco, CA
    Twitter
    @MeetingPulseApp
    413 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MeetingPulse is an interactive platform designed to enhance audience engagement during meetings, events, and presentations. It offers a suite of tools including live polling, Q&A sessions, surveys

Users
No information available
Industries
  • Higher Education
  • Education Management
Market Segment
  • 52% Small-Business
  • 30% Mid-Market
MeetingPulse features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Year Founded
2016
HQ Location
San Francisco, CA
Twitter
@MeetingPulseApp
413 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
(271)4.8 out of 5
Optimized for quick response
Save to My Lists
20% off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole team communicating efficiently

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 45% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TextExpander Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    135
    Time-Saving
    98
    Time-saving
    96
    Daily Use
    60
    Useful
    53
    Cons
    Software Bugs
    25
    Learning Curve
    15
    Missing Features
    14
    App Issues
    13
    Complexity
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TextExpander features and usability ratings that predict user satisfaction
    7.4
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    San Francisco, US
    Twitter
    @TextExpander
    12,449 Twitter followers
    LinkedIn® Page
    linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole team communicating efficiently

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 45% Small-Business
  • 29% Mid-Market
TextExpander Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
135
Time-Saving
98
Time-saving
96
Daily Use
60
Useful
53
Cons
Software Bugs
25
Learning Curve
15
Missing Features
14
App Issues
13
Complexity
10
TextExpander features and usability ratings that predict user satisfaction
7.4
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2005
HQ Location
San Francisco, US
Twitter
@TextExpander
12,449 Twitter followers
LinkedIn® Page
linkedin.com
47 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bloomfire is the leading AI-driven Enterprise Intelligence and Knowledge Management solution. The platform connects employees with the right information, exactly when, and where it's needed, empowerin

    Users
    • Account Manager
    • Project Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bloomfire Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    28
    Customer Support
    12
    Helpful
    11
    Intuitive
    10
    Centralization
    9
    Cons
    Formatting Issues
    4
    AI Accuracy
    3
    Inefficient Search
    3
    Inefficient Search Functionality
    3
    Search Functionality Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bloomfire features and usability ratings that predict user satisfaction
    9.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bloomfire
    Company Website
    Year Founded
    2010
    HQ Location
    Austin, TX
    Twitter
    @Bloomfire
    6,460 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    80 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bloomfire is the leading AI-driven Enterprise Intelligence and Knowledge Management solution. The platform connects employees with the right information, exactly when, and where it's needed, empowerin

Users
  • Account Manager
  • Project Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 33% Enterprise
Bloomfire Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
28
Customer Support
12
Helpful
11
Intuitive
10
Centralization
9
Cons
Formatting Issues
4
AI Accuracy
3
Inefficient Search
3
Inefficient Search Functionality
3
Search Functionality Issues
3
Bloomfire features and usability ratings that predict user satisfaction
9.3
Q & A
Average: 8.6
Seller Details
Seller
Bloomfire
Company Website
Year Founded
2010
HQ Location
Austin, TX
Twitter
@Bloomfire
6,460 Twitter followers
LinkedIn® Page
www.linkedin.com
80 employees on LinkedIn®
(141)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The easiest way to turn sleep slides into engaging experiences with quizzes, polls, word clouds and more. AhaSlides is trusted by over 2 million educators and business professionals all over the w

    Users
    • Professor
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 45% Small-Business
    • 38% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • AhaSlides is a platform designed for creating interactive presentations, quizzes, and polls for academic, professional, and corporate settings.
    • Users frequently mention the ease of use, variety of question types, high degree of personalization, and the ability to import from existing data as key benefits of AhaSlides.
    • Users reported limitations such as the inability to organize quizzes by topic or training session, lack of an undo option, and occasional issues with site navigation.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AhaSlides Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    64
    Ease of Use
    63
    Engagement
    52
    Interactive Polling
    33
    Interactivity
    32
    Cons
    Limited Customization
    22
    Presentation Issues
    14
    Limited Features
    10
    PowerPoint Issues
    10
    Limited Options
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AhaSlides features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    AhaSlides
    Company Website
    Year Founded
    2019
    HQ Location
    Singapore
    Twitter
    @AhaSlides
    533 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    42 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The easiest way to turn sleep slides into engaging experiences with quizzes, polls, word clouds and more. AhaSlides is trusted by over 2 million educators and business professionals all over the w

Users
  • Professor
Industries
  • Higher Education
  • Education Management
Market Segment
  • 45% Small-Business
  • 38% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • AhaSlides is a platform designed for creating interactive presentations, quizzes, and polls for academic, professional, and corporate settings.
  • Users frequently mention the ease of use, variety of question types, high degree of personalization, and the ability to import from existing data as key benefits of AhaSlides.
  • Users reported limitations such as the inability to organize quizzes by topic or training session, lack of an undo option, and occasional issues with site navigation.
AhaSlides Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
64
Ease of Use
63
Engagement
52
Interactive Polling
33
Interactivity
32
Cons
Limited Customization
22
Presentation Issues
14
Limited Features
10
PowerPoint Issues
10
Limited Options
8
AhaSlides features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Seller
AhaSlides
Company Website
Year Founded
2019
HQ Location
Singapore
Twitter
@AhaSlides
533 Twitter followers
LinkedIn® Page
www.linkedin.com
42 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lark is an all-in-one collaboration platform for teams looking to streamline workflows and achieve business results faster. With a seamless user experience across desktop and mobile devices, Lark ensu

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Lark Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    44
    Features
    42
    Team Collaboration
    29
    All-in-one
    23
    Communication
    21
    Cons
    Learning Curve
    10
    Integration Issues
    9
    Limited Features
    8
    Performance Issues
    8
    Slow Loading
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lark features and usability ratings that predict user satisfaction
    9.0
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Lark
    Year Founded
    2003
    HQ Location
    Singapore, Singapore
    Twitter
    @lark
    483 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    174 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lark is an all-in-one collaboration platform for teams looking to streamline workflows and achieve business results faster. With a seamless user experience across desktop and mobile devices, Lark ensu

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Small-Business
  • 30% Mid-Market
Lark Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
44
Features
42
Team Collaboration
29
All-in-one
23
Communication
21
Cons
Learning Curve
10
Integration Issues
9
Limited Features
8
Performance Issues
8
Slow Loading
8
Lark features and usability ratings that predict user satisfaction
9.0
Q & A
Average: 8.6
Seller Details
Seller
Lark
Year Founded
2003
HQ Location
Singapore, Singapore
Twitter
@lark
483 Twitter followers
LinkedIn® Page
www.linkedin.com
174 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clueso is the fastest way for SaaS companies to create software videos and help documentation for their products. Here’s how it works: Simply record/upload a rough screen recording of your produ

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Small-Business
    • 42% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Clueso Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    40
    Video Recording
    39
    Content Creation
    32
    Customer Support
    32
    Video Creation
    29
    Cons
    Editing Difficulties
    7
    Time Consumption
    7
    Slow Rendering
    6
    Time Constraints
    6
    Video Playback Issues
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Clueso features and usability ratings that predict user satisfaction
    8.9
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Clueso
    Year Founded
    2023
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Clueso is the fastest way for SaaS companies to create software videos and help documentation for their products. Here’s how it works: Simply record/upload a rough screen recording of your produ

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Small-Business
  • 42% Mid-Market
Clueso Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
40
Video Recording
39
Content Creation
32
Customer Support
32
Video Creation
29
Cons
Editing Difficulties
7
Time Consumption
7
Slow Rendering
6
Time Constraints
6
Video Playback Issues
6
Clueso features and usability ratings that predict user satisfaction
8.9
Q & A
Average: 8.6
Seller Details
Seller
Clueso
Year Founded
2023
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
Entry Level Price:$100.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonse

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • KnowledgeOwl Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Knowledge Base
    13
    Customer Support
    12
    Features
    12
    Customization
    8
    Cons
    Complexity
    3
    Lack of Resources
    3
    Limited Customization
    3
    Limited Reporting
    3
    Learning Curve
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • KnowledgeOwl features and usability ratings that predict user satisfaction
    8.0
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Broomfield, CO
    Twitter
    @knowledge_owl
    822 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonse

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 33% Small-Business
KnowledgeOwl Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Knowledge Base
13
Customer Support
12
Features
12
Customization
8
Cons
Complexity
3
Lack of Resources
3
Limited Customization
3
Limited Reporting
3
Learning Curve
2
KnowledgeOwl features and usability ratings that predict user satisfaction
8.0
Q & A
Average: 8.6
Seller Details
Year Founded
2015
HQ Location
Broomfield, CO
Twitter
@knowledge_owl
822 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Process Street is a Compliance Operations Platform that helps teams run their most critical processes the right way, every time. Powered by AI agents, it ensures that policies are enforced, tasks are

    Users
    • Owner
    • CEO
    Industries
    • Real Estate
    • Information Technology and Services
    Market Segment
    • 70% Small-Business
    • 24% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Process Street is a platform designed to develop business processes, manage tasks, and provide a structured workflow for users.
    • Reviewers appreciate the platform's user-friendly interface, powerful automation features, and the ability to create detailed step-by-step guides with screenshots, which aids in task completion and team collaboration.
    • Reviewers mentioned issues such as occasional slow performance, difficulty in customizing analytics for each workflow template, and limitations in the platform's functionality, particularly in form design and the lack of certain advanced features in lower-tier plans.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Process Street Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    105
    Task Management
    58
    Efficiency
    47
    Process Efficiency
    41
    Team Collaboration
    41
    Cons
    Learning Curve
    28
    Learning Difficulty
    26
    Complexity
    19
    Missing Features
    18
    Limited Customization
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Process Street features and usability ratings that predict user satisfaction
    8.6
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2014
    HQ Location
    San Francisco, US
    Twitter
    @processstreet
    2,765 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    51 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Process Street is a Compliance Operations Platform that helps teams run their most critical processes the right way, every time. Powered by AI agents, it ensures that policies are enforced, tasks are

Users
  • Owner
  • CEO
Industries
  • Real Estate
  • Information Technology and Services
Market Segment
  • 70% Small-Business
  • 24% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Process Street is a platform designed to develop business processes, manage tasks, and provide a structured workflow for users.
  • Reviewers appreciate the platform's user-friendly interface, powerful automation features, and the ability to create detailed step-by-step guides with screenshots, which aids in task completion and team collaboration.
  • Reviewers mentioned issues such as occasional slow performance, difficulty in customizing analytics for each workflow template, and limitations in the platform's functionality, particularly in form design and the lack of certain advanced features in lower-tier plans.
Process Street Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
105
Task Management
58
Efficiency
47
Process Efficiency
41
Team Collaboration
41
Cons
Learning Curve
28
Learning Difficulty
26
Complexity
19
Missing Features
18
Limited Customization
16
Process Street features and usability ratings that predict user satisfaction
8.6
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2014
HQ Location
San Francisco, US
Twitter
@processstreet
2,765 Twitter followers
LinkedIn® Page
www.linkedin.com
51 employees on LinkedIn®
(472)4.7 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$0/month per Doc Maker...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Coda is the all-in-one digital workspace that blends the flexibility of docs, the structure of spreadsheets, the power of applications, and the intelligence of AI—built for the Enterprise. Coda starts

    Users
    • Founder
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Coda.io is a platform that merges spreadsheet, database, and document capabilities to allow users to create unique solutions for diverse use cases.
    • Reviewers appreciate the platform's versatility, ease of use, and collaborative features, highlighting its ability to streamline workflows, foster creativity, and facilitate efficient teamwork.
    • Reviewers mentioned a few drawbacks such as the learning curve for new users, lack of cross-compatibility with industry standard markdown, and the need for more advanced features like the ability to lock table columns and customize forms.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Coda Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    36
    Features
    21
    Organization
    20
    Flexibility
    19
    Team Collaboration
    17
    Cons
    Learning Curve
    15
    Missing Features
    14
    Not Intuitive
    8
    Steep Learning Curve
    8
    Limited Customization
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Coda features and usability ratings that predict user satisfaction
    8.4
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Coda
    Company Website
    Year Founded
    2014
    HQ Location
    San Francisco, California
    Twitter
    @coda_hq
    22,288 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    202 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Coda is the all-in-one digital workspace that blends the flexibility of docs, the structure of spreadsheets, the power of applications, and the intelligence of AI—built for the Enterprise. Coda starts

Users
  • Founder
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Coda.io is a platform that merges spreadsheet, database, and document capabilities to allow users to create unique solutions for diverse use cases.
  • Reviewers appreciate the platform's versatility, ease of use, and collaborative features, highlighting its ability to streamline workflows, foster creativity, and facilitate efficient teamwork.
  • Reviewers mentioned a few drawbacks such as the learning curve for new users, lack of cross-compatibility with industry standard markdown, and the need for more advanced features like the ability to lock table columns and customize forms.
Coda Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
36
Features
21
Organization
20
Flexibility
19
Team Collaboration
17
Cons
Learning Curve
15
Missing Features
14
Not Intuitive
8
Steep Learning Curve
8
Limited Customization
7
Coda features and usability ratings that predict user satisfaction
8.4
Q & A
Average: 8.6
Seller Details
Seller
Coda
Company Website
Year Founded
2014
HQ Location
San Francisco, California
Twitter
@coda_hq
22,288 Twitter followers
LinkedIn® Page
www.linkedin.com
202 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    M-Files is the leading document management platform designed to enhance knowledge work automation by streamlining processes and improving efficiency. This comprehensive solution addresses various aspe

    Users
    • Project Manager
    • Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • M-Files Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    41
    Collaboration
    25
    Integrations
    25
    Easy Access
    23
    Team Collaboration
    23
    Cons
    Learning Curve
    9
    Outdated Features
    9
    Slow Performance
    8
    Training Required
    8
    Learning Difficulty
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • M-Files features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2002
    HQ Location
    Austin, Texas
    Twitter
    @M_Files
    8,754 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    674 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

M-Files is the leading document management platform designed to enhance knowledge work automation by streamlining processes and improving efficiency. This comprehensive solution addresses various aspe

Users
  • Project Manager
  • Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Mid-Market
  • 39% Small-Business
M-Files Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
41
Collaboration
25
Integrations
25
Easy Access
23
Team Collaboration
23
Cons
Learning Curve
9
Outdated Features
9
Slow Performance
8
Training Required
8
Learning Difficulty
7
M-Files features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Company Website
Year Founded
2002
HQ Location
Austin, Texas
Twitter
@M_Files
8,754 Twitter followers
LinkedIn® Page
www.linkedin.com
674 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The world’s best Sales & IT teams use 1up to answer sales questions, RFPs, and security questionnaires 10x faster. Based in New York City, 1up has raised more than $8 million and is trusted by

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 78% Mid-Market
    • 17% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • 1up Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Time-saving
    12
    RFP Management
    11
    Customer Support
    10
    Efficiency
    10
    Cons
    Limited Results
    4
    Inaccurate Responses
    3
    Limited Features
    2
    Access Limitations
    1
    File Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 1up features and usability ratings that predict user satisfaction
    9.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    1up
    Year Founded
    2021
    HQ Location
    New York
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The world’s best Sales & IT teams use 1up to answer sales questions, RFPs, and security questionnaires 10x faster. Based in New York City, 1up has raised more than $8 million and is trusted by

Users
No information available
Industries
  • Computer Software
Market Segment
  • 78% Mid-Market
  • 17% Small-Business
1up Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Time-saving
12
RFP Management
11
Customer Support
10
Efficiency
10
Cons
Limited Results
4
Inaccurate Responses
3
Limited Features
2
Access Limitations
1
File Management
1
1up features and usability ratings that predict user satisfaction
9.5
Q & A
Average: 8.6
Seller Details
Seller
1up
Year Founded
2021
HQ Location
New York
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stonly is the modern knowledge platform for customer service. We help companies drive fast, accurate resolutions with step-by-step guides, decision trees, AI answers, automations, walkthroughs, chec

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Stonly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    32
    Features
    18
    Helpful
    16
    Customer Support
    12
    Intuitive
    12
    Cons
    Lack of Features
    10
    Missing Features
    9
    Limitations
    8
    Email Communication Issues
    6
    Limited Features
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Stonly features and usability ratings that predict user satisfaction
    8.7
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Stonly
    Year Founded
    2018
    HQ Location
    Paris, FR
    Twitter
    @stonly
    3 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    62 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stonly is the modern knowledge platform for customer service. We help companies drive fast, accurate resolutions with step-by-step guides, decision trees, AI answers, automations, walkthroughs, chec

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 34% Mid-Market
Stonly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
32
Features
18
Helpful
16
Customer Support
12
Intuitive
12
Cons
Lack of Features
10
Missing Features
9
Limitations
8
Email Communication Issues
6
Limited Features
6
Stonly features and usability ratings that predict user satisfaction
8.7
Q & A
Average: 8.6
Seller Details
Seller
Stonly
Year Founded
2018
HQ Location
Paris, FR
Twitter
@stonly
3 Twitter followers
LinkedIn® Page
www.linkedin.com
62 employees on LinkedIn®
(139)4.7 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Shelf is a modern knowledge platform that helps on-demand businesses improve service and increase productivity with fast, helpful answers to customer and employee questions. Shelf's MerlinAI listens f

    Users
    No information available
    Industries
    • Financial Services
    • Consumer Services
    Market Segment
    • 57% Mid-Market
    • 28% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Shelf Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Knowledge Base
    3
    Easy Integrations
    2
    Efficiency
    2
    Time-saving
    2
    Cons
    Missing Features
    2
    Difficult Learning Curve
    1
    Editing Difficulties
    1
    Editing Limitations
    1
    Error Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Shelf features and usability ratings that predict user satisfaction
    9.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Shelf
    Company Website
    HQ Location
    Stamford, CT
    Twitter
    @shelf_io
    1,241 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    208 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Shelf is a modern knowledge platform that helps on-demand businesses improve service and increase productivity with fast, helpful answers to customer and employee questions. Shelf's MerlinAI listens f

Users
No information available
Industries
  • Financial Services
  • Consumer Services
Market Segment
  • 57% Mid-Market
  • 28% Enterprise
Shelf Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Knowledge Base
3
Easy Integrations
2
Efficiency
2
Time-saving
2
Cons
Missing Features
2
Difficult Learning Curve
1
Editing Difficulties
1
Editing Limitations
1
Error Issues
1
Shelf features and usability ratings that predict user satisfaction
9.3
Q & A
Average: 8.6
Seller Details
Seller
Shelf
Company Website
HQ Location
Stamford, CT
Twitter
@shelf_io
1,241 Twitter followers
LinkedIn® Page
www.linkedin.com
208 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Iris is the first AI-Native Deal Desk that automatically drafts high-quality content for RFPs, Security Questionnaires, Proposals, and more. Iris becomes an expert in your business by learning from yo

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 65% Mid-Market
    • 27% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Iris is an AI tool designed to generate high quality RFP responses and streamline the response process by integrating with various systems and facilitating team collaboration.
    • Reviewers like the speed and accuracy of Iris in handling RFPs and security questionnaires, its ease of use, the quality of responses it generates, and the excellent customer support.
    • Users mentioned some minor issues such as slower-than-expected delivery times during larger projects, the need for occasional editing of answers, and the desire for a mobile version of the product.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Iris Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Time-saving
    18
    Ease of Use
    15
    RFP Management
    12
    Automation
    11
    Customer Support
    11
    Cons
    Slow Performance
    2
    Bug Issues
    1
    Complex Setup
    1
    Editing Difficulties
    1
    Editing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Iris features and usability ratings that predict user satisfaction
    8.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Brooklyn / Chicago, US
    LinkedIn® Page
    www.linkedin.com
    22 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Iris is the first AI-Native Deal Desk that automatically drafts high-quality content for RFPs, Security Questionnaires, Proposals, and more. Iris becomes an expert in your business by learning from yo

Users
No information available
Industries
  • Computer Software
Market Segment
  • 65% Mid-Market
  • 27% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Iris is an AI tool designed to generate high quality RFP responses and streamline the response process by integrating with various systems and facilitating team collaboration.
  • Reviewers like the speed and accuracy of Iris in handling RFPs and security questionnaires, its ease of use, the quality of responses it generates, and the excellent customer support.
  • Users mentioned some minor issues such as slower-than-expected delivery times during larger projects, the need for occasional editing of answers, and the desire for a mobile version of the product.
Iris Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Time-saving
18
Ease of Use
15
RFP Management
12
Automation
11
Customer Support
11
Cons
Slow Performance
2
Bug Issues
1
Complex Setup
1
Editing Difficulties
1
Editing Issues
1
Iris features and usability ratings that predict user satisfaction
8.3
Q & A
Average: 8.6
Seller Details
HQ Location
Brooklyn / Chicago, US
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
(112)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bettermode is an all-in-one customer community platform designed to help businesses enhance customer experience, foster engagement, and cultivate meaningful relationships with their audience. This pla

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 63% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bettermode Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Customer Support
    15
    Easy Setup
    15
    Features
    15
    Customization
    11
    Cons
    Missing Features
    9
    Limited Features
    6
    Access Limitations
    4
    Expensive
    4
    Lack of Mobile Accessibility
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bettermode features and usability ratings that predict user satisfaction
    8.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    Toronto, Ontario
    Twitter
    @BettermodeHQ
    6,221 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bettermode is an all-in-one customer community platform designed to help businesses enhance customer experience, foster engagement, and cultivate meaningful relationships with their audience. This pla

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 63% Small-Business
  • 26% Mid-Market
Bettermode Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Customer Support
15
Easy Setup
15
Features
15
Customization
11
Cons
Missing Features
9
Limited Features
6
Access Limitations
4
Expensive
4
Lack of Mobile Accessibility
3
Bettermode features and usability ratings that predict user satisfaction
8.8
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2018
HQ Location
Toronto, Ontario
Twitter
@BettermodeHQ
6,221 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GembaDocs revolutionizes SOP management for manufacturing organizations. With our intuitive platform, creating, updating, and accessing SOPs is effortless and cost-effective. Gone are the days of

    Users
    No information available
    Industries
    • Manufacturing
    Market Segment
    • 75% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gembadocs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Easy Creation
    14
    Procedure Management
    5
    Simple
    5
    Easy Updates
    4
    Cons
    Update Issues
    2
    Confusion
    1
    Editing Difficulties
    1
    Information Management
    1
    Search Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gembadocs features and usability ratings that predict user satisfaction
    9.7
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Gembadocs
    Year Founded
    2021
    HQ Location
    Toomebridge, GB
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GembaDocs revolutionizes SOP management for manufacturing organizations. With our intuitive platform, creating, updating, and accessing SOPs is effortless and cost-effective. Gone are the days of

Users
No information available
Industries
  • Manufacturing
Market Segment
  • 75% Small-Business
  • 25% Mid-Market
Gembadocs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Easy Creation
14
Procedure Management
5
Simple
5
Easy Updates
4
Cons
Update Issues
2
Confusion
1
Editing Difficulties
1
Information Management
1
Search Functionality
1
Gembadocs features and usability ratings that predict user satisfaction
9.7
Q & A
Average: 8.6
Seller Details
Seller
Gembadocs
Year Founded
2021
HQ Location
Toomebridge, GB
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Flowlu is a cloud-based business management platform designed to help teams plan, track, and optimize their work in a single, centralized workspace. It provides a suite of tools for project management

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 89% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Flowlu Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Task Management
    5
    Feature Richness
    4
    Features
    4
    Project Management
    4
    Cons
    Missing Features
    3
    Limited Features
    2
    Customization Difficulty
    1
    Delays
    1
    Feature Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Flowlu features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Flowlu
    Year Founded
    2016
    HQ Location
    Dubai
    Twitter
    @Flowlusoft
    182 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Flowlu is a cloud-based business management platform designed to help teams plan, track, and optimize their work in a single, centralized workspace. It provides a suite of tools for project management

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 89% Small-Business
  • 9% Mid-Market
Flowlu Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Task Management
5
Feature Richness
4
Features
4
Project Management
4
Cons
Missing Features
3
Limited Features
2
Customization Difficulty
1
Delays
1
Feature Issues
1
Flowlu features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Seller
Flowlu
Year Founded
2016
HQ Location
Dubai
Twitter
@Flowlusoft
182 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate, without the chao

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 65% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nuclino Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    This product has not yet received any positive sentiments.
    Cons
    App Functionality
    1
    Limited Sharing
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nuclino features and usability ratings that predict user satisfaction
    8.1
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Munich, DE
    Twitter
    @nickbudden
    361 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate, without the chao

Users
No information available
Industries
No information available
Market Segment
  • 65% Small-Business
  • 30% Mid-Market
Nuclino Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons
App Functionality
1
Limited Sharing
1
Nuclino features and usability ratings that predict user satisfaction
8.1
Q & A
Average: 8.6
Seller Details
Year Founded
2015
HQ Location
Munich, DE
Twitter
@nickbudden
361 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ScreenSteps is a knowledge ops solution that helps teams empower every employee to act and feel like an expert, regardless of their experience, background, or tenure. The solution is made up of three

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 46% Mid-Market
    • 43% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ScreenSteps Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Easy Setup
    1
    Efficiency
    1
    Helpful
    1
    Navigation Ease
    1
    Cons
    Formatting Issues
    1
    Limited Options
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ScreenSteps features and usability ratings that predict user satisfaction
    8.9
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    United States
    Twitter
    @screensteps
    874 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ScreenSteps is a knowledge ops solution that helps teams empower every employee to act and feel like an expert, regardless of their experience, background, or tenure. The solution is made up of three

Users
No information available
Industries
  • Computer Software
Market Segment
  • 46% Mid-Market
  • 43% Small-Business
ScreenSteps Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Easy Setup
1
Efficiency
1
Helpful
1
Navigation Ease
1
Cons
Formatting Issues
1
Limited Options
1
ScreenSteps features and usability ratings that predict user satisfaction
8.9
Q & A
Average: 8.6
Seller Details
Year Founded
2009
HQ Location
United States
Twitter
@screensteps
874 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    iSpring Learn is a comprehensive training platform that meets the needs of a business at any stage of growth. It has everything you need to establish time-saving online onboarding, compliance, and cus

    Users
    No information available
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 47% Mid-Market
    • 42% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • iSpring Learn is a learning management system that allows users to create, host, and track online courses.
    • Users frequently mention the ease of use, the ability to seamlessly integrate with PowerPoint, and the responsive customer service as key benefits of the product.
    • Users reported challenges in navigating new features, limitations in reporting capabilities, and a lack of advanced API options or SCORM tracking as areas for improvement.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • iSpring Learn Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    57
    Course Creation
    36
    Customer Support
    32
    Intuitive
    29
    Easy Setup
    27
    Cons
    Limited Features
    27
    Missing Features
    27
    Integration Issues
    13
    Lacking Features
    12
    Limitations
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • iSpring Learn features and usability ratings that predict user satisfaction
    5.0
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2001
    HQ Location
    Alexandria, VA
    Twitter
    @iSpringPro
    6,612 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    252 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

iSpring Learn is a comprehensive training platform that meets the needs of a business at any stage of growth. It has everything you need to establish time-saving online onboarding, compliance, and cus

Users
No information available
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 47% Mid-Market
  • 42% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • iSpring Learn is a learning management system that allows users to create, host, and track online courses.
  • Users frequently mention the ease of use, the ability to seamlessly integrate with PowerPoint, and the responsive customer service as key benefits of the product.
  • Users reported challenges in navigating new features, limitations in reporting capabilities, and a lack of advanced API options or SCORM tracking as areas for improvement.
iSpring Learn Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
57
Course Creation
36
Customer Support
32
Intuitive
29
Easy Setup
27
Cons
Limited Features
27
Missing Features
27
Integration Issues
13
Lacking Features
12
Limitations
10
iSpring Learn features and usability ratings that predict user satisfaction
5.0
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2001
HQ Location
Alexandria, VA
Twitter
@iSpringPro
6,612 Twitter followers
LinkedIn® Page
www.linkedin.com
252 employees on LinkedIn®
(414)4.8 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Together powers world-class mentorship programs that are scalable, measurable, organized, and effective at companies like Teledoc, Heineken, Kellogg’s, and more. We empower every employee to find peer

    Users
    • Founder
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 62% Enterprise
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Together Mentorship Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Mentorship
    107
    Ease of Use
    91
    Team Collaboration
    33
    Learning
    31
    Collaboration
    29
    Cons
    Scheduling Issues
    19
    Access Limitations
    11
    Inefficient Matching
    9
    Notification Issues
    9
    Learning Difficulties
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Together Mentorship features and usability ratings that predict user satisfaction
    8.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    Toronto, CA
    Twitter
    @TogetherSoftwre
    75 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Together powers world-class mentorship programs that are scalable, measurable, organized, and effective at companies like Teledoc, Heineken, Kellogg’s, and more. We empower every employee to find peer

Users
  • Founder
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 62% Enterprise
  • 25% Mid-Market
Together Mentorship Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Mentorship
107
Ease of Use
91
Team Collaboration
33
Learning
31
Collaboration
29
Cons
Scheduling Issues
19
Access Limitations
11
Inefficient Matching
9
Notification Issues
9
Learning Difficulties
8
Together Mentorship features and usability ratings that predict user satisfaction
8.3
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2018
HQ Location
Toronto, CA
Twitter
@TogetherSoftwre
75 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RightAnswers is the leading KCS v6 verified knowledge management platform designed for complex enterprises needing scalable, AI-powered support solutions. We have over 20 years of experience provid

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 55% Enterprise
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Upland RightAnswers Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Customer Support
    9
    Features
    5
    Helpful
    4
    Intuitive
    4
    Cons
    Delays
    3
    AI Limitations
    2
    Learning Curve
    2
    Time Consumption
    2
    App Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Upland RightAnswers features and usability ratings that predict user satisfaction
    8.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Austin, TX
    LinkedIn® Page
    www.linkedin.com
    954 employees on LinkedIn®
    Ownership
    NASDAQ:UPLD
Product Description
How are these determined?Information
This description is provided by the seller.

RightAnswers is the leading KCS v6 verified knowledge management platform designed for complex enterprises needing scalable, AI-powered support solutions. We have over 20 years of experience provid

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 55% Enterprise
  • 24% Mid-Market
Upland RightAnswers Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Customer Support
9
Features
5
Helpful
4
Intuitive
4
Cons
Delays
3
AI Limitations
2
Learning Curve
2
Time Consumption
2
App Functionality
1
Upland RightAnswers features and usability ratings that predict user satisfaction
8.3
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2010
HQ Location
Austin, TX
LinkedIn® Page
www.linkedin.com
954 employees on LinkedIn®
Ownership
NASDAQ:UPLD
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VKS is a digital work instruction software that enables manufacturers to create, share, and standardize interactive work instructions with images, videos, and annotations while capturing real-time pro

    Users
    No information available
    Industries
    • Electrical/Electronic Manufacturing
    Market Segment
    • 61% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • VKS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    5
    Instruction Creation
    4
    Customer Support
    3
    Data Management
    3
    Ease of Use
    3
    Cons
    Learning Curve
    2
    Confusing Procedures
    1
    Difficulty in Usage
    1
    Editing Issues
    1
    Lack of Customization
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VKS features and usability ratings that predict user satisfaction
    7.9
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Vksapp
    Year Founded
    2013
    HQ Location
    Chateauguay, Quebec
    Twitter
    @vksapp
    371 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    66 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VKS is a digital work instruction software that enables manufacturers to create, share, and standardize interactive work instructions with images, videos, and annotations while capturing real-time pro

Users
No information available
Industries
  • Electrical/Electronic Manufacturing
Market Segment
  • 61% Mid-Market
  • 33% Small-Business
VKS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
5
Instruction Creation
4
Customer Support
3
Data Management
3
Ease of Use
3
Cons
Learning Curve
2
Confusing Procedures
1
Difficulty in Usage
1
Editing Issues
1
Lack of Customization
1
VKS features and usability ratings that predict user satisfaction
7.9
Q & A
Average: 8.6
Seller Details
Seller
Vksapp
Year Founded
2013
HQ Location
Chateauguay, Quebec
Twitter
@vksapp
371 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Unleash leverages Enterprise AI Search capabilities to access all information stored in your company's existing SaaS tools. Unleash streamlines easy and on-demand access to internal knowledge hubs, wh

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 58% Mid-Market
    • 27% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Unleash Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Useful
    16
    Helpful
    12
    Time-Saving
    12
    Customer Support
    9
    Cons
    AI Limitations
    5
    Slow Performance
    4
    Integration Issues
    3
    Performance Issues
    3
    Slow Loading
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Unleash features and usability ratings that predict user satisfaction
    10.0
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2019
    HQ Location
    New York, US
    LinkedIn® Page
    www.linkedin.com
    62 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Unleash leverages Enterprise AI Search capabilities to access all information stored in your company's existing SaaS tools. Unleash streamlines easy and on-demand access to internal knowledge hubs, wh

Users
No information available
Industries
  • Computer Software
Market Segment
  • 58% Mid-Market
  • 27% Enterprise
Unleash Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Useful
16
Helpful
12
Time-Saving
12
Customer Support
9
Cons
AI Limitations
5
Slow Performance
4
Integration Issues
3
Performance Issues
3
Slow Loading
3
Unleash features and usability ratings that predict user satisfaction
10.0
Q & A
Average: 8.6
Seller Details
Year Founded
2019
HQ Location
New York, US
LinkedIn® Page
www.linkedin.com
62 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Open source Stackoverflow & Quora alternative.

    Users
    No information available
    Industries
    • Accounting
    Market Segment
    • 47% Small-Business
    • 47% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Odoo Forums Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Community Engagement
    4
    Easy Setup
    3
    Answer Accuracy
    2
    Customization
    2
    Cons
    Difficult Setup
    3
    Poor Customer Support
    3
    Learning Difficulties
    2
    Limited Customization
    2
    Poor Interface Design
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Odoo Forums features and usability ratings that predict user satisfaction
    8.9
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Odoo
    Year Founded
    2005
    HQ Location
    Brussels, Belgium
    Twitter
    @Odoo
    54,057 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,171 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Open source Stackoverflow & Quora alternative.

Users
No information available
Industries
  • Accounting
Market Segment
  • 47% Small-Business
  • 47% Mid-Market
Odoo Forums Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Community Engagement
4
Easy Setup
3
Answer Accuracy
2
Customization
2
Cons
Difficult Setup
3
Poor Customer Support
3
Learning Difficulties
2
Limited Customization
2
Poor Interface Design
2
Odoo Forums features and usability ratings that predict user satisfaction
8.9
Q & A
Average: 8.6
Seller Details
Seller
Odoo
Year Founded
2005
HQ Location
Brussels, Belgium
Twitter
@Odoo
54,057 Twitter followers
LinkedIn® Page
www.linkedin.com
6,171 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Unleash the full potential of factory personnel with Andi, the artificial intelligence (AI) powered copilot created for the manufacturing industry. Andi consolidates the collective wisdom of your work

    Users
    No information available
    Industries
    • Automotive
    • Electrical/Electronic Manufacturing
    Market Segment
    • 63% Mid-Market
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Andonix Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Features
    4
    Efficiency
    3
    Efficiency Improvement
    3
    Real-time Analytics
    3
    Cons
    Communication Issues
    1
    Inadequate Support Services
    1
    Poor Customer Support
    1
    Poor Service Quality
    1
    Poor Technical Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Andonix features and usability ratings that predict user satisfaction
    9.1
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Andonix
    Year Founded
    2017
    HQ Location
    Detroit, Michigan
    Twitter
    @andonix40
    94 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    22 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Unleash the full potential of factory personnel with Andi, the artificial intelligence (AI) powered copilot created for the manufacturing industry. Andi consolidates the collective wisdom of your work

Users
No information available
Industries
  • Automotive
  • Electrical/Electronic Manufacturing
Market Segment
  • 63% Mid-Market
  • 17% Enterprise
Andonix Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Features
4
Efficiency
3
Efficiency Improvement
3
Real-time Analytics
3
Cons
Communication Issues
1
Inadequate Support Services
1
Poor Customer Support
1
Poor Service Quality
1
Poor Technical Support
1
Andonix features and usability ratings that predict user satisfaction
9.1
Q & A
Average: 8.6
Seller Details
Seller
Andonix
Year Founded
2017
HQ Location
Detroit, Michigan
Twitter
@andonix40
94 Twitter followers
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BoldDesk is modern help desk software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfact

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 55% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BoldDesk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    28
    Features
    17
    Customer Support
    12
    Easy Setup
    12
    User Interface
    12
    Cons
    Ticketing Issues
    10
    Limited Customization
    9
    Missing Features
    9
    Ticket Management
    8
    Learning Curve
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BoldDesk features and usability ratings that predict user satisfaction
    8.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2001
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Syncfusion
    12,049 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,128 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BoldDesk is modern help desk software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfact

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 55% Small-Business
  • 41% Mid-Market
BoldDesk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
28
Features
17
Customer Support
12
Easy Setup
12
User Interface
12
Cons
Ticketing Issues
10
Limited Customization
9
Missing Features
9
Ticket Management
8
Learning Curve
5
BoldDesk features and usability ratings that predict user satisfaction
8.3
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2001
HQ Location
Morrisville, North Carolina
Twitter
@Syncfusion
12,049 Twitter followers
LinkedIn® Page
www.linkedin.com
2,128 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Office Hours is a knowledge-sharing marketplace that connects clients with advisors in specific expertise areas. Clients search for and book 30 to 60-minute calls with advisors who have the expertise

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Information Technology and Services
    Market Segment
    • 57% Enterprise
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • officehours Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    8
    Customer Support
    6
    Ease of Use
    6
    Team Collaboration
    5
    Time-saving
    3
    Cons
    Software Bugs
    2
    Data Loss
    1
    Difficult Setup
    1
    Missing Features
    1
    Time-Consumption
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • officehours features and usability ratings that predict user satisfaction
    9.6
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    San Francisco, CA
    Twitter
    @OfficeHours
    827 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    273 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Office Hours is a knowledge-sharing marketplace that connects clients with advisors in specific expertise areas. Clients search for and book 30 to 60-minute calls with advisors who have the expertise

Users
No information available
Industries
  • Hospital & Health Care
  • Information Technology and Services
Market Segment
  • 57% Enterprise
  • 29% Small-Business
officehours Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
8
Customer Support
6
Ease of Use
6
Team Collaboration
5
Time-saving
3
Cons
Software Bugs
2
Data Loss
1
Difficult Setup
1
Missing Features
1
Time-Consumption
1
officehours features and usability ratings that predict user satisfaction
9.6
Q & A
Average: 8.6
Seller Details
Year Founded
2020
HQ Location
San Francisco, CA
Twitter
@OfficeHours
827 Twitter followers
LinkedIn® Page
www.linkedin.com
273 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Upland Panviva delivers AI-powered, expert-approved guidance and recommendations to build confidence and trust for contact center agents and customers. Panviva ensures complex organizations and their

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Insurance
    Market Segment
    • 51% Mid-Market
    • 42% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Upland Panviva Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Helpful
    5
    Ease of Learning
    4
    Communication
    3
    Customizability
    3
    Cons
    Limited Customization
    3
    Editing Difficulties
    2
    Editing Limitations
    2
    Learning Curve
    2
    Steep Learning Curve
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Upland Panviva features and usability ratings that predict user satisfaction
    8.6
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Austin, TX
    LinkedIn® Page
    www.linkedin.com
    954 employees on LinkedIn®
    Ownership
    NASDAQ:UPLD
Product Description
How are these determined?Information
This description is provided by the seller.

Upland Panviva delivers AI-powered, expert-approved guidance and recommendations to build confidence and trust for contact center agents and customers. Panviva ensures complex organizations and their

Users
No information available
Industries
  • Hospital & Health Care
  • Insurance
Market Segment
  • 51% Mid-Market
  • 42% Enterprise
Upland Panviva Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Helpful
5
Ease of Learning
4
Communication
3
Customizability
3
Cons
Limited Customization
3
Editing Difficulties
2
Editing Limitations
2
Learning Curve
2
Steep Learning Curve
2
Upland Panviva features and usability ratings that predict user satisfaction
8.6
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2010
HQ Location
Austin, TX
LinkedIn® Page
www.linkedin.com
954 employees on LinkedIn®
Ownership
NASDAQ:UPLD
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Quilt is building knowledge assistants for GTM teams. Our knowledge platform provides a comprehensive view of your organization’s data, allowing content to stay up-to-date without manual maintenance.

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 50% Mid-Market
    • 25% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Quilt Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Time-saving
    12
    Ease of Use
    9
    Fast Response
    8
    Speed
    8
    Helpful
    7
    Cons
    Poor UI Design
    3
    Improvement Needed
    2
    Integration Issues
    2
    Limitations
    2
    Limited Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Quilt features and usability ratings that predict user satisfaction
    8.7
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Quilt
    Year Founded
    2023
    HQ Location
    San Francisco, USA
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Quilt is building knowledge assistants for GTM teams. Our knowledge platform provides a comprehensive view of your organization’s data, allowing content to stay up-to-date without manual maintenance.

Users
No information available
Industries
  • Computer Software
Market Segment
  • 50% Mid-Market
  • 25% Enterprise
Quilt Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Time-saving
12
Ease of Use
9
Fast Response
8
Speed
8
Helpful
7
Cons
Poor UI Design
3
Improvement Needed
2
Integration Issues
2
Limitations
2
Limited Features
2
Quilt features and usability ratings that predict user satisfaction
8.7
Q & A
Average: 8.6
Seller Details
Seller
Quilt
Year Founded
2023
HQ Location
San Francisco, USA
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Outline is a knowledge base, wiki, and networked documentation for growing teams. The product has been designed from the ground up to be fast and intuitive to use. Outline's hierarchy, backlinks and r

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 50% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Outline Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Easy Integrations
    1
    Integrations
    1
    User Interface
    1
    Cons
    Difficult Setup
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Outline features and usability ratings that predict user satisfaction
    8.1
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Outline
    Year Founded
    2018
    HQ Location
    San Francisco, California
    Twitter
    @getoutline
    2,272 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Outline is a knowledge base, wiki, and networked documentation for growing teams. The product has been designed from the ground up to be fast and intuitive to use. Outline's hierarchy, backlinks and r

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 50% Small-Business
  • 40% Mid-Market
Outline Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Easy Integrations
1
Integrations
1
User Interface
1
Cons
Difficult Setup
1
Outline features and usability ratings that predict user satisfaction
8.1
Q & A
Average: 8.6
Seller Details
Seller
Outline
Year Founded
2018
HQ Location
San Francisco, California
Twitter
@getoutline
2,272 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dashworks is the AI search and answer assistant for teams. Unify all your company apps and knowledge bases to get accurate AI-powered answers for all your team's questions.

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dashworks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Useful
    33
    Ease of Use
    30
    Helpful
    25
    Integrations
    23
    Easy Integrations
    22
    Cons
    Search Functionality
    10
    AI Limitations
    9
    Inefficient Search Functionality
    9
    Missing Data
    9
    Usage Limitations
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dashworks features and usability ratings that predict user satisfaction
    7.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dashworks
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, CA
    Twitter
    @dashworksai
    911 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dashworks is the AI search and answer assistant for teams. Unify all your company apps and knowledge bases to get accurate AI-powered answers for all your team's questions.

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 28% Small-Business
Dashworks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Useful
33
Ease of Use
30
Helpful
25
Integrations
23
Easy Integrations
22
Cons
Search Functionality
10
AI Limitations
9
Inefficient Search Functionality
9
Missing Data
9
Usage Limitations
9
Dashworks features and usability ratings that predict user satisfaction
7.5
Q & A
Average: 8.6
Seller Details
Seller
Dashworks
Company Website
Year Founded
2019
HQ Location
San Francisco, CA
Twitter
@dashworksai
911 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    livepro are experts in Customer Experience Knowledge Management and are passionate about improving customer experience. Since 2001 livepro have been delivering a powerful knowledge management solution

    Users
    • Knowledge Specialist
    Industries
    • Financial Services
    • Government Administration
    Market Segment
    • 56% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • livepro Knowledge Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Case Management
    1
    Customer Support
    1
    Ease of Use
    1
    Easy Implementation
    1
    Easy Setup
    1
    Cons
    Admin Issues
    1
    Complexity
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • livepro Knowledge Management features and usability ratings that predict user satisfaction
    9.7
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    livepro
    Year Founded
    2001
    HQ Location
    North Sydney, NSW
    Twitter
    @liveprosoftware
    100 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

livepro are experts in Customer Experience Knowledge Management and are passionate about improving customer experience. Since 2001 livepro have been delivering a powerful knowledge management solution

Users
  • Knowledge Specialist
Industries
  • Financial Services
  • Government Administration
Market Segment
  • 56% Mid-Market
  • 34% Enterprise
livepro Knowledge Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Case Management
1
Customer Support
1
Ease of Use
1
Easy Implementation
1
Easy Setup
1
Cons
Admin Issues
1
Complexity
1
livepro Knowledge Management features and usability ratings that predict user satisfaction
9.7
Q & A
Average: 8.6
Seller Details
Seller
livepro
Year Founded
2001
HQ Location
North Sydney, NSW
Twitter
@liveprosoftware
100 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A work platform that replaces isolated tools and connects teams. Chosen by nerds, appreciated by everyone. Start your free 14-day trial on fibery.io 💖

    Users
    • Founder
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 67% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fibery Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Flexibility
    19
    Features
    17
    Customer Support
    12
    Customizability
    11
    Cons
    Learning Curve
    12
    Missing Features
    11
    Difficult Learning
    7
    Learning Difficulty
    7
    Limited Features
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fibery features and usability ratings that predict user satisfaction
    7.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fibery
    Year Founded
    2017
    HQ Location
    Nikosia
    Twitter
    @fibery_io
    2,133 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    35 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A work platform that replaces isolated tools and connects teams. Chosen by nerds, appreciated by everyone. Start your free 14-day trial on fibery.io 💖

Users
  • Founder
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 67% Small-Business
  • 14% Mid-Market
Fibery Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Flexibility
19
Features
17
Customer Support
12
Customizability
11
Cons
Learning Curve
12
Missing Features
11
Difficult Learning
7
Learning Difficulty
7
Limited Features
7
Fibery features and usability ratings that predict user satisfaction
7.5
Q & A
Average: 8.6
Seller Details
Seller
Fibery
Year Founded
2017
HQ Location
Nikosia
Twitter
@fibery_io
2,133 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®
Entry Level Price:$27.50
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ProcedureFlow is a reimagined knowledge base. It makes the most complicated information easy and intuitive to create, maintain and use, even in highly regulated and complicated industries. By providin

    Users
    No information available
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 50% Mid-Market
    • 33% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ProcedureFlow features and usability ratings that predict user satisfaction
    8.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Saint John, NB
    Twitter
    @ProcedureFlow
    368 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    61 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ProcedureFlow is a reimagined knowledge base. It makes the most complicated information easy and intuitive to create, maintain and use, even in highly regulated and complicated industries. By providin

Users
No information available
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 50% Mid-Market
  • 33% Enterprise
ProcedureFlow features and usability ratings that predict user satisfaction
8.8
Q & A
Average: 8.6
Seller Details
Year Founded
2015
HQ Location
Saint John, NB
Twitter
@ProcedureFlow
368 Twitter followers
LinkedIn® Page
www.linkedin.com
61 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Engage, excite, and connect your entire company! MangoApps is a unified employee experience platform combining intranet, training, teamwork, and content management into a dashboard and workspace. Ou

    Users
    • Project Manager
    Industries
    • Hospital & Health Care
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 22% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MangoApps Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Intuitive
    4
    Features
    3
    Team Collaboration
    3
    Collaboration
    2
    Cons
    Complex Features
    1
    Complexity
    1
    Complex Usability
    1
    Confusion
    1
    Difficult Learning
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MangoApps features and usability ratings that predict user satisfaction
    8.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MangoApps
    Year Founded
    2008
    HQ Location
    Issaquah, WA
    Twitter
    @mangoappsinc
    1,225 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    176 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Engage, excite, and connect your entire company! MangoApps is a unified employee experience platform combining intranet, training, teamwork, and content management into a dashboard and workspace. Ou

Users
  • Project Manager
Industries
  • Hospital & Health Care
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 22% Enterprise
MangoApps Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Intuitive
4
Features
3
Team Collaboration
3
Collaboration
2
Cons
Complex Features
1
Complexity
1
Complex Usability
1
Confusion
1
Difficult Learning
1
MangoApps features and usability ratings that predict user satisfaction
8.8
Q & A
Average: 8.6
Seller Details
Seller
MangoApps
Year Founded
2008
HQ Location
Issaquah, WA
Twitter
@mangoappsinc
1,225 Twitter followers
LinkedIn® Page
www.linkedin.com
176 employees on LinkedIn®
(81)4.5 out of 5
Optimized for quick response
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zingtree AI - Intelligent Process Automation for Customer Support Zingtree transforms customer support for B2C enterprises by automating complex workflows and integrating seamlessly with enterprise a

    Users
    No information available
    Industries
    • Consumer Services
    • Consumer Goods
    Market Segment
    • 44% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zingtree Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    46
    Helpful
    27
    Intuitive
    23
    Features
    18
    Customer Support
    16
    Cons
    Limited Options
    10
    Missing Features
    10
    Learning Curve
    9
    Limited Customization
    8
    Slow Performance
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zingtree features and usability ratings that predict user satisfaction
    8.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zingtree
    Company Website
    Year Founded
    2020
    HQ Location
    Palo Alto, US
    Twitter
    @zingtree
    253 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zingtree AI - Intelligent Process Automation for Customer Support Zingtree transforms customer support for B2C enterprises by automating complex workflows and integrating seamlessly with enterprise a

Users
No information available
Industries
  • Consumer Services
  • Consumer Goods
Market Segment
  • 44% Mid-Market
  • 32% Small-Business
Zingtree Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
46
Helpful
27
Intuitive
23
Features
18
Customer Support
16
Cons
Limited Options
10
Missing Features
10
Learning Curve
9
Limited Customization
8
Slow Performance
8
Zingtree features and usability ratings that predict user satisfaction
8.5
Q & A
Average: 8.6
Seller Details
Seller
Zingtree
Company Website
Year Founded
2020
HQ Location
Palo Alto, US
Twitter
@zingtree
253 Twitter followers
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Apache Answer is a scalable, open-source Q&A platform designed to centralize knowledge and streamline support for communities of any size. Whether you’re building a public community forum, an inte

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 38% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Apache Answer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Integrations
    9
    Centralization
    6
    Organization
    6
    Search Functionality
    5
    Cons
    Integration Issues
    4
    Inefficient Search Functionality
    3
    Complex Platform
    2
    Learning Difficulties
    2
    Limited Customization
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Apache Answer features and usability ratings that predict user satisfaction
    8.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Apache
    Year Founded
    1999
    HQ Location
    Houston, US
    LinkedIn® Page
    www.linkedin.com
    2,298 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Apache Answer is a scalable, open-source Q&A platform designed to centralize knowledge and streamline support for communities of any size. Whether you’re building a public community forum, an inte

Users
No information available
Industries
  • Computer Software
Market Segment
  • 38% Mid-Market
  • 33% Enterprise
Apache Answer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Integrations
9
Centralization
6
Organization
6
Search Functionality
5
Cons
Integration Issues
4
Inefficient Search Functionality
3
Complex Platform
2
Learning Difficulties
2
Limited Customization
2
Apache Answer features and usability ratings that predict user satisfaction
8.8
Q & A
Average: 8.6
Seller Details
Seller
Apache
Year Founded
1999
HQ Location
Houston, US
LinkedIn® Page
www.linkedin.com
2,298 employees on LinkedIn®
30% off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Docsie is an innovative documentation management tool designed for ease of use and efficiency. It stands out with its AI-powered features, enabling automated content creation and updates. Ideal for t

    Users
    • Technical Writer
    • Project Manager
    Industries
    • Information Technology and Services
    • Management Consulting
    Market Segment
    • 79% Small-Business
    • 18% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Docsie Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Content Management
    3
    Ease of Use
    3
    Features
    3
    Document Management
    2
    Layout Organization
    2
    Cons
    File Management
    3
    Missing Features
    2
    Bug Issues
    1
    Complexity
    1
    Complex Platform
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Docsie features and usability ratings that predict user satisfaction
    10.0
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Docsie
    Company Website
    Year Founded
    2022
    HQ Location
    Ontario, Canada
    Twitter
    @likalo_llc
    19,301 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Docsie is an innovative documentation management tool designed for ease of use and efficiency. It stands out with its AI-powered features, enabling automated content creation and updates. Ideal for t

Users
  • Technical Writer
  • Project Manager
Industries
  • Information Technology and Services
  • Management Consulting
Market Segment
  • 79% Small-Business
  • 18% Enterprise
Docsie Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Content Management
3
Ease of Use
3
Features
3
Document Management
2
Layout Organization
2
Cons
File Management
3
Missing Features
2
Bug Issues
1
Complexity
1
Complex Platform
1
Docsie features and usability ratings that predict user satisfaction
10.0
Q & A
Average: 8.6
Seller Details
Seller
Docsie
Company Website
Year Founded
2022
HQ Location
Ontario, Canada
Twitter
@likalo_llc
19,301 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
(289)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Slab is a modern knowledge hub and wiki that helps teams unlock their full potential through shared learning and documentation. Slab features a beautiful, easy-to-use editor, dozens of integrations li

    Users
    • Account Manager
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Slab Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Organization
    5
    Ease of Use
    4
    Integrations
    2
    Team Collaboration
    2
    Time-saving
    2
    Cons
    Limited Customization
    2
    Limited Functionality
    2
    Overwhelming
    2
    Formatting Issues
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Slab features and usability ratings that predict user satisfaction
    8.1
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Slab, Inc
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, California
    Twitter
    @SLAB
    1,273 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Slab is a modern knowledge hub and wiki that helps teams unlock their full potential through shared learning and documentation. Slab features a beautiful, easy-to-use editor, dozens of integrations li

Users
  • Account Manager
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 34% Mid-Market
Slab Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Organization
5
Ease of Use
4
Integrations
2
Team Collaboration
2
Time-saving
2
Cons
Limited Customization
2
Limited Functionality
2
Overwhelming
2
Formatting Issues
1
Learning Curve
1
Slab features and usability ratings that predict user satisfaction
8.1
Q & A
Average: 8.6
Seller Details
Seller
Slab, Inc
Company Website
Year Founded
2016
HQ Location
San Francisco, California
Twitter
@SLAB
1,273 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    eXo Platform is an open source digital workplace solution that helps you connect, align and engage your teams around a single interface. You can use it to improve company and peer-to-peer communicatio

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 38% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • eXo Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Team Collaboration
    5
    Collaboration
    4
    Ease of Use
    3
    Task Management
    3
    Tools
    3
    Cons
    Organizational Challenges
    2
    Overwhelming
    1
    Overwhelming Features
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • eXo Platform features and usability ratings that predict user satisfaction
    9.2
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2003
    HQ Location
    Paris, Paris
    Twitter
    @eXoPlatform
    105,282 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    94 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

eXo Platform is an open source digital workplace solution that helps you connect, align and engage your teams around a single interface. You can use it to improve company and peer-to-peer communicatio

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 38% Small-Business
  • 33% Mid-Market
eXo Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Team Collaboration
5
Collaboration
4
Ease of Use
3
Task Management
3
Tools
3
Cons
Organizational Challenges
2
Overwhelming
1
Overwhelming Features
1
Poor Customer Support
1
eXo Platform features and usability ratings that predict user satisfaction
9.2
Q & A
Average: 8.6
Seller Details
Year Founded
2003
HQ Location
Paris, Paris
Twitter
@eXoPlatform
105,282 Twitter followers
LinkedIn® Page
www.linkedin.com
94 employees on LinkedIn®
(29)4.8 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MANUFACTURO is a dynamic, cloud-based software solution designed for the modern high-change manufacturing industry. This innovative platform consolidates disparate systems into one cohesive environmen

    Users
    No information available
    Industries
    • Aviation & Aerospace
    Market Segment
    • 52% Mid-Market
    • 41% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MANUFACTURO Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    24
    Customer Support
    20
    Intuitive
    18
    Integrations
    16
    Manufacturing Integration
    16
    Cons
    Complex Usability
    9
    Limited Functionality
    4
    Challenges in Usage
    3
    Confusing Procedures
    3
    Difficult Learning
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MANUFACTURO features and usability ratings that predict user satisfaction
    7.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    Brea, US
    Twitter
    @MANUFACTURO1
    62 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    74 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MANUFACTURO is a dynamic, cloud-based software solution designed for the modern high-change manufacturing industry. This innovative platform consolidates disparate systems into one cohesive environmen

Users
No information available
Industries
  • Aviation & Aerospace
Market Segment
  • 52% Mid-Market
  • 41% Enterprise
MANUFACTURO Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
24
Customer Support
20
Intuitive
18
Integrations
16
Manufacturing Integration
16
Cons
Complex Usability
9
Limited Functionality
4
Challenges in Usage
3
Confusing Procedures
3
Difficult Learning
3
MANUFACTURO features and usability ratings that predict user satisfaction
7.8
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2018
HQ Location
Brea, US
Twitter
@MANUFACTURO1
62 Twitter followers
LinkedIn® Page
www.linkedin.com
74 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Igloo Software is the only digital workplace platform that enables a truly connected, collaborative, and engaged frontline and desked workforce. Igloo creates multi-channel, personalized digital exper

    Users
    No information available
    Industries
    • Information Technology and Services
    • Non-Profit Organization Management
    Market Segment
    • 56% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Igloo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customizability
    1
    Customization
    1
    Ease of Use
    1
    Easy Setup
    1
    Intuitive
    1
    Cons
    Expensive
    1
    Limited Features
    1
    Notification Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Igloo features and usability ratings that predict user satisfaction
    8.9
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Igloo
    Year Founded
    2008
    HQ Location
    Kitchener, Canada
    Twitter
    @IglooSoftware
    7,538 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    104 employees on LinkedIn®
    Phone
    +1.877.664.4566
Product Description
How are these determined?Information
This description is provided by the seller.

Igloo Software is the only digital workplace platform that enables a truly connected, collaborative, and engaged frontline and desked workforce. Igloo creates multi-channel, personalized digital exper

Users
No information available
Industries
  • Information Technology and Services
  • Non-Profit Organization Management
Market Segment
  • 56% Mid-Market
  • 30% Enterprise
Igloo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customizability
1
Customization
1
Ease of Use
1
Easy Setup
1
Intuitive
1
Cons
Expensive
1
Limited Features
1
Notification Issues
1
Igloo features and usability ratings that predict user satisfaction
8.9
Q & A
Average: 8.6
Seller Details
Seller
Igloo
Year Founded
2008
HQ Location
Kitchener, Canada
Twitter
@IglooSoftware
7,538 Twitter followers
LinkedIn® Page
www.linkedin.com
104 employees on LinkedIn®
Phone
+1.877.664.4566
Entry Level Price:$20.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discourse is a powerful platform for building online communities. With its modern design, intuitive interface, and robust feature set, Discourse empowers organizations, businesses, and individuals to

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 42% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Discourse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Intuitive
    2
    Knowledge Sharing
    2
    User Interaction
    2
    Customizability
    1
    Cons
    Content Management
    1
    Data Loss
    1
    Expensive
    1
    Irrelevant Content
    1
    Notification Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Discourse features and usability ratings that predict user satisfaction
    10.0
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Discourse
    Year Founded
    2012
    HQ Location
    El Cerrito, CA
    Twitter
    @discourse
    11,939 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    216 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Discourse is a powerful platform for building online communities. With its modern design, intuitive interface, and robust feature set, Discourse empowers organizations, businesses, and individuals to

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 42% Small-Business
  • 38% Mid-Market
Discourse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Intuitive
2
Knowledge Sharing
2
User Interaction
2
Customizability
1
Cons
Content Management
1
Data Loss
1
Expensive
1
Irrelevant Content
1
Notification Issues
1
Discourse features and usability ratings that predict user satisfaction
10.0
Q & A
Average: 8.6
Seller Details
Seller
Discourse
Year Founded
2012
HQ Location
El Cerrito, CA
Twitter
@discourse
11,939 Twitter followers
LinkedIn® Page
www.linkedin.com
216 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SaaS-based Serviceware Knowledge gets the most out of your organization’s knowledge because it’s easy to use, deploy and administer. Serviceware Knowledge wraps a beautiful interface around a fully-fe

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 41% Mid-Market
    • 37% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Serviceware Knowledge features and usability ratings that predict user satisfaction
    8.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1998
    HQ Location
    Idstein, Hesse
    Twitter
    @serviceware
    187 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    361 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SaaS-based Serviceware Knowledge gets the most out of your organization’s knowledge because it’s easy to use, deploy and administer. Serviceware Knowledge wraps a beautiful interface around a fully-fe

Users
No information available
Industries
No information available
Market Segment
  • 41% Mid-Market
  • 37% Enterprise
Serviceware Knowledge features and usability ratings that predict user satisfaction
8.3
Q & A
Average: 8.6
Seller Details
Year Founded
1998
HQ Location
Idstein, Hesse
Twitter
@serviceware
187 Twitter followers
LinkedIn® Page
www.linkedin.com
361 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chat with documents. Get instant answers with cited sources.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 54% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ChatDOC Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    18
    Document Management
    14
    Answer Accuracy
    7
    Features
    6
    Time-Saving
    4
    Cons
    Access Limitations
    8
    Expensive
    7
    Slow Performance
    3
    Poor Interface Design
    2
    Limited Accessibility
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ChatDOC features and usability ratings that predict user satisfaction
    9.0
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ChatDOC
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chat with documents. Get instant answers with cited sources.

Users
No information available
Industries
No information available
Market Segment
  • 54% Small-Business
  • 32% Mid-Market
ChatDOC Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
18
Document Management
14
Answer Accuracy
7
Features
6
Time-Saving
4
Cons
Access Limitations
8
Expensive
7
Slow Performance
3
Poor Interface Design
2
Limited Accessibility
1
ChatDOC features and usability ratings that predict user satisfaction
9.0
Q & A
Average: 8.6
Seller Details
Seller
ChatDOC
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Archbee: Your All-in-One Documentation Platform Archbee is a complete documentation platform designed to help teams and customers quickly find the information they need. Whether it's developer guid

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 95% Small-Business
    • 5% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Archbee Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customization
    2
    Features
    2
    Customer Support
    1
    Ease of Use
    1
    Helpful
    1
    Cons
    Layout Issues
    1
    Missing Features
    1
    Software Bugs
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Archbee features and usability ratings that predict user satisfaction
    7.4
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Archbee
    Year Founded
    2019
    HQ Location
    N/A
    Twitter
    @AiurLabs
    11 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Archbee: Your All-in-One Documentation Platform Archbee is a complete documentation platform designed to help teams and customers quickly find the information they need. Whether it's developer guid

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 95% Small-Business
  • 5% Mid-Market
Archbee Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customization
2
Features
2
Customer Support
1
Ease of Use
1
Helpful
1
Cons
Layout Issues
1
Missing Features
1
Software Bugs
1
Archbee features and usability ratings that predict user satisfaction
7.4
Q & A
Average: 8.6
Seller Details
Seller
Archbee
Year Founded
2019
HQ Location
N/A
Twitter
@AiurLabs
11 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ReadMe transforms static API documentation into interactive developer hubs that help users succeed with your APIs. Help developers make their first call faster, quickly troubleshoot issues along the w

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 56% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ReadMe Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customization
    1
    Ease of Use
    1
    Easy Setup
    1
    Cons
    Limited Reporting
    1
    Search Limitations
    1
    Software Bugs
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ReadMe features and usability ratings that predict user satisfaction
    8.7
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    README.IO
    Year Founded
    2015
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    78 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ReadMe transforms static API documentation into interactive developer hubs that help users succeed with your APIs. Help developers make their first call faster, quickly troubleshoot issues along the w

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 56% Small-Business
  • 41% Mid-Market
ReadMe Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customization
1
Ease of Use
1
Easy Setup
1
Cons
Limited Reporting
1
Search Limitations
1
Software Bugs
1
ReadMe features and usability ratings that predict user satisfaction
8.7
Q & A
Average: 8.6
Seller Details
Seller
README.IO
Year Founded
2015
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
78 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instructions? Suck. Frontline training? Inefficient. Processes? Inconsistent. Skills gaps? Everywhere. Honestly, you deserve better. SwipeGuide is a frontline how-to platform for work instruct

    Users
    No information available
    Industries
    • Manufacturing
    • Food Production
    Market Segment
    • 64% Mid-Market
    • 25% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SwipeGuide (powered by L2L) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Media Uploads
    14
    Instruction Creation
    12
    Easy Creation
    10
    Guides
    9
    Cons
    Limited Options
    12
    Editing Difficulties
    6
    Missing Features
    6
    Editing Issues
    5
    Editing Limitations
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SwipeGuide (powered by L2L) features and usability ratings that predict user satisfaction
    8.0
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Amsterdam, Netherlands
    Twitter
    @Swipeguide
    256 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instructions? Suck. Frontline training? Inefficient. Processes? Inconsistent. Skills gaps? Everywhere. Honestly, you deserve better. SwipeGuide is a frontline how-to platform for work instruct

Users
No information available
Industries
  • Manufacturing
  • Food Production
Market Segment
  • 64% Mid-Market
  • 25% Enterprise
SwipeGuide (powered by L2L) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Media Uploads
14
Instruction Creation
12
Easy Creation
10
Guides
9
Cons
Limited Options
12
Editing Difficulties
6
Missing Features
6
Editing Issues
5
Editing Limitations
5
SwipeGuide (powered by L2L) features and usability ratings that predict user satisfaction
8.0
Q & A
Average: 8.6
Seller Details
Year Founded
2015
HQ Location
Amsterdam, Netherlands
Twitter
@Swipeguide
256 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ProProfs Knowledge Base Software is a powerful tool used to create a private and public knowledge base for employees and customers, respectively. It helps in reducing customer tickets, improving inter

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Mid-Market
    • 47% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ProProfs Knowledge Base Software Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Creation
    2
    Ease of Use
    2
    Easy Creation
    2
    Collaboration
    1
    Customer Support
    1
    Cons
    Excessive Notifications
    1
    Inadequate Features
    1
    Inadequate Notifications
    1
    Limited Functionality
    1
    Limited Options
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ProProfs Knowledge Base Software features and usability ratings that predict user satisfaction
    9.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ProProfs
    Year Founded
    2009
    HQ Location
    Los Angeles, CA
    Twitter
    @ProProfs
    4,962 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    230 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ProProfs Knowledge Base Software is a powerful tool used to create a private and public knowledge base for employees and customers, respectively. It helps in reducing customer tickets, improving inter

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Mid-Market
  • 47% Small-Business
ProProfs Knowledge Base Software Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Creation
2
Ease of Use
2
Easy Creation
2
Collaboration
1
Customer Support
1
Cons
Excessive Notifications
1
Inadequate Features
1
Inadequate Notifications
1
Limited Functionality
1
Limited Options
1
ProProfs Knowledge Base Software features and usability ratings that predict user satisfaction
9.3
Q & A
Average: 8.6
Seller Details
Seller
ProProfs
Year Founded
2009
HQ Location
Los Angeles, CA
Twitter
@ProProfs
4,962 Twitter followers
LinkedIn® Page
www.linkedin.com
230 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Create an infinite canvas where cards resemble a neatly organized collection of inter-related ideas, like sticking notes. They serve as units of thoughts with clear borders, displayed on a squeaky-cle

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 64% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • xTiles features and usability ratings that predict user satisfaction
    8.7
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    xTiles
    Year Founded
    2021
    HQ Location
    Wilmington, Delaware
    Twitter
    @xTilesHQ
    942 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Create an infinite canvas where cards resemble a neatly organized collection of inter-related ideas, like sticking notes. They serve as units of thoughts with clear borders, displayed on a squeaky-cle

Users
No information available
Industries
No information available
Market Segment
  • 64% Small-Business
  • 36% Mid-Market
xTiles features and usability ratings that predict user satisfaction
8.7
Q & A
Average: 8.6
Seller Details
Seller
xTiles
Year Founded
2021
HQ Location
Wilmington, Delaware
Twitter
@xTilesHQ
942 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
(16)4.9 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zavanta by Comprose is your ultimate solution for managing your standard operating procedures and policy management through the entire document life cycle. (Write, review, update, publish, verify, te

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 56% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zavanta by Comprose Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Communication
    2
    Customer Support
    2
    Helpful
    2
    Policy Management
    2
    Cons
    Complex Setup
    1
    Confusion
    1
    Integration Issues
    1
    Learning Curve
    1
    Learning Difficulty
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zavanta by Comprose features and usability ratings that predict user satisfaction
    8.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1987
    HQ Location
    St. Louis Metro Area, Missouri
    LinkedIn® Page
    www.linkedin.com
    22 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zavanta by Comprose is your ultimate solution for managing your standard operating procedures and policy management through the entire document life cycle. (Write, review, update, publish, verify, te

Users
No information available
Industries
No information available
Market Segment
  • 56% Mid-Market
  • 38% Small-Business
Zavanta by Comprose Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Communication
2
Customer Support
2
Helpful
2
Policy Management
2
Cons
Complex Setup
1
Confusion
1
Integration Issues
1
Learning Curve
1
Learning Difficulty
1
Zavanta by Comprose features and usability ratings that predict user satisfaction
8.5
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
1987
HQ Location
St. Louis Metro Area, Missouri
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
Entry Level Price:Starting at $800.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ocasta is a frontline performance platform that brings knowledge to teams in various industries, including retail, hospitality, fitness, and contact centers. This innovative solution transforms daily

    Users
    No information available
    Industries
    • Telecommunications
    Market Segment
    • 73% Enterprise
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ocasta Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Intuitive
    13
    Customer Support
    8
    User Interface
    8
    Engagement
    7
    Cons
    App Glitches
    3
    Missing Features
    3
    Bug Issues
    2
    Error Handling
    2
    Inadequate Reporting
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ocasta features and usability ratings that predict user satisfaction
    7.6
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ocasta
    Company Website
    Year Founded
    2011
    HQ Location
    Brighton, United Kingdom
    Twitter
    @ocastahq
    981 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ocasta is a frontline performance platform that brings knowledge to teams in various industries, including retail, hospitality, fitness, and contact centers. This innovative solution transforms daily

Users
No information available
Industries
  • Telecommunications
Market Segment
  • 73% Enterprise
  • 12% Mid-Market
Ocasta Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Intuitive
13
Customer Support
8
User Interface
8
Engagement
7
Cons
App Glitches
3
Missing Features
3
Bug Issues
2
Error Handling
2
Inadequate Reporting
2
Ocasta features and usability ratings that predict user satisfaction
7.6
Q & A
Average: 8.6
Seller Details
Seller
Ocasta
Company Website
Year Founded
2011
HQ Location
Brighton, United Kingdom
Twitter
@ocastahq
981 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Smarter, faster answers Deliver crowdsourced and verified knowledge in bite-size, wherever your teams work (Email, Slack, CRM, Chrome, and more). Accelerate deals and provide outstanding customer expe

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 64% Mid-Market
    • 20% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Seismic Knowledge Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Knowledge Base
    1
    Knowledge Management
    1
    Cons
    AI Limitations
    1
    Chat Functionality Issues
    1
    Difficult Settings
    1
    Inadequate Features
    1
    Inefficient Search Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Seismic Knowledge features and usability ratings that predict user satisfaction
    8.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Seismic
    Year Founded
    2010
    HQ Location
    San Diego, CA
    Twitter
    @SeismicSoftware
    3,840 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,250 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Smarter, faster answers Deliver crowdsourced and verified knowledge in bite-size, wherever your teams work (Email, Slack, CRM, Chrome, and more). Accelerate deals and provide outstanding customer expe

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 64% Mid-Market
  • 20% Small-Business
Seismic Knowledge Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Knowledge Base
1
Knowledge Management
1
Cons
AI Limitations
1
Chat Functionality Issues
1
Difficult Settings
1
Inadequate Features
1
Inefficient Search Functionality
1
Seismic Knowledge features and usability ratings that predict user satisfaction
8.5
Q & A
Average: 8.6
Seller Details
Seller
Seismic
Year Founded
2010
HQ Location
San Diego, CA
Twitter
@SeismicSoftware
3,840 Twitter followers
LinkedIn® Page
www.linkedin.com
1,250 employees on LinkedIn®
Entry Level Price:$100.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tulip, the leader in frontline operations, is helping companies of all sizes and across industries, including complex manufacturing, pharmaceuticals, and medical devices equip their workforce with con

    Users
    No information available
    Industries
    • Manufacturing
    Market Segment
    • 43% Mid-Market
    • 40% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tulip Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Features
    13
    Intuitive
    13
    Customization
    12
    Customer Support
    11
    Cons
    Limited Functionality
    9
    Complex Usability
    6
    Limited Customization
    6
    Limited Features
    6
    Technical Issues
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tulip features and usability ratings that predict user satisfaction
    7.6
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Somerville, Massachusetts, United States
    Twitter
    @tulipinterfaces
    1,009 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    351 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tulip, the leader in frontline operations, is helping companies of all sizes and across industries, including complex manufacturing, pharmaceuticals, and medical devices equip their workforce with con

Users
No information available
Industries
  • Manufacturing
Market Segment
  • 43% Mid-Market
  • 40% Enterprise
Tulip Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Features
13
Intuitive
13
Customization
12
Customer Support
11
Cons
Limited Functionality
9
Complex Usability
6
Limited Customization
6
Limited Features
6
Technical Issues
6
Tulip features and usability ratings that predict user satisfaction
7.6
Q & A
Average: 8.6
Seller Details
Year Founded
2012
HQ Location
Somerville, Massachusetts, United States
Twitter
@tulipinterfaces
1,009 Twitter followers
LinkedIn® Page
www.linkedin.com
351 employees on LinkedIn®
(46)4.5 out of 5
View top Consulting Services for USU (formerly Aspera)
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Enterprise customers and over 50 Global Fortune 500 companies use the USU Software Asset Management solution (formerly Aspera) to rightsize their software portfolios, assess audit risk, and find milli

    Users
    No information available
    Industries
    • Consumer Services
    • Computer Software
    Market Segment
    • 61% Enterprise
    • 24% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • USU (formerly Aspera) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Product Quality
    7
    Asset Management
    5
    Customer Support
    3
    Customizability
    3
    Cons
    Learning Curve
    3
    Missing Features
    2
    Poor Interface Design
    2
    Software Bugs
    2
    Complex Configuration
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • USU (formerly Aspera) features and usability ratings that predict user satisfaction
    7.7
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2000
    HQ Location
    Möglingen, DE
    Twitter
    @USUSolutions
    4,182 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    203 employees on LinkedIn®
    Ownership
    ETR: OSP2
Product Description
How are these determined?Information
This description is provided by the seller.

Enterprise customers and over 50 Global Fortune 500 companies use the USU Software Asset Management solution (formerly Aspera) to rightsize their software portfolios, assess audit risk, and find milli

Users
No information available
Industries
  • Consumer Services
  • Computer Software
Market Segment
  • 61% Enterprise
  • 24% Small-Business
USU (formerly Aspera) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Product Quality
7
Asset Management
5
Customer Support
3
Customizability
3
Cons
Learning Curve
3
Missing Features
2
Poor Interface Design
2
Software Bugs
2
Complex Configuration
1
USU (formerly Aspera) features and usability ratings that predict user satisfaction
7.7
Q & A
Average: 8.6
Seller Details
Year Founded
2000
HQ Location
Möglingen, DE
Twitter
@USUSolutions
4,182 Twitter followers
LinkedIn® Page
www.linkedin.com
203 employees on LinkedIn®
Ownership
ETR: OSP2
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickLearn is a solution for the automatic creation of training material and documentation for business software, for example, Microsoft Dynamics 365, SAP, Oracle, and most web applications. The Clic

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 45% Enterprise
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClickLearn Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Easy Creation
    4
    Efficiency
    4
    Customer Support
    3
    Training
    3
    Cons
    Limited Editing
    3
    Audio Issues
    2
    Editor Issues
    2
    Inaccuracy
    2
    Bug Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClickLearn features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    Copenhagen K, DK
    Twitter
    @ClickLearn
    465 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    79 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickLearn is a solution for the automatic creation of training material and documentation for business software, for example, Microsoft Dynamics 365, SAP, Oracle, and most web applications. The Clic

Users
No information available
Industries
No information available
Market Segment
  • 45% Enterprise
  • 40% Mid-Market
ClickLearn Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Easy Creation
4
Efficiency
4
Customer Support
3
Training
3
Cons
Limited Editing
3
Audio Issues
2
Editor Issues
2
Inaccuracy
2
Bug Issues
1
ClickLearn features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Year Founded
2009
HQ Location
Copenhagen K, DK
Twitter
@ClickLearn
465 Twitter followers
LinkedIn® Page
www.linkedin.com
79 employees on LinkedIn®
(151)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Happeo is the AI-powered intranet rated #1 for Google Workspace organizations. We create digital homes where organizations stay connected and drive efficiency by bringing order to information chaos, d

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 70% Mid-Market
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Happeo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Easy Integrations
    6
    Intuitive
    6
    Integrations
    5
    Collaboration
    4
    Cons
    Missing Features
    5
    Limited Features
    4
    Limited Options
    4
    Lacking Features
    2
    Lack of Information
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Happeo features and usability ratings that predict user satisfaction
    8.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Happeo
    Company Website
    Year Founded
    2017
    HQ Location
    Helsinki, Helsinki
    Twitter
    @happeoHQ
    1,866 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Happeo is the AI-powered intranet rated #1 for Google Workspace organizations. We create digital homes where organizations stay connected and drive efficiency by bringing order to information chaos, d

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 70% Mid-Market
  • 17% Enterprise
Happeo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Easy Integrations
6
Intuitive
6
Integrations
5
Collaboration
4
Cons
Missing Features
5
Limited Features
4
Limited Options
4
Lacking Features
2
Lack of Information
2
Happeo features and usability ratings that predict user satisfaction
8.8
Q & A
Average: 8.6
Seller Details
Seller
Happeo
Company Website
Year Founded
2017
HQ Location
Helsinki, Helsinki
Twitter
@happeoHQ
1,866 Twitter followers
LinkedIn® Page
www.linkedin.com
86 employees on LinkedIn®
(256)4.2 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $100.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Epsilon3 is the first AI-powered procedure and resource management tool designed for teams that engineer, build, test, and operate advanced products and systems. ✔ Standardize & Optimize Proc

    Users
    • Customer Service Representative
    Industries
    • Aviation & Aerospace
    • Financial Services
    Market Segment
    • 44% Mid-Market
    • 41% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Epsilon3 is a software that provides procedures and guides for customer support, stores articles, and synchronizes operations across various platforms.
    • Reviewers like the user-friendly functionality of Epsilon3, its real-time updates, the ability to create checklists, and the exceptional customer support.
    • Reviewers experienced difficulties in locating specific information, outdated information, slow loading times, limited customization options, and unclear interface.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Epsilon3 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    117
    Procedure Management
    52
    Features
    49
    Efficiency
    41
    Intuitive
    37
    Cons
    Learning Curve
    43
    Complexity
    38
    Confusing Procedures
    33
    Learning Difficulty
    33
    Complex Procedures
    32
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Epsilon3 features and usability ratings that predict user satisfaction
    8.1
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Epsilon3
    Company Website
    Year Founded
    2021
    HQ Location
    Los Angeles, California
    Twitter
    @Epsilon3Inc
    939 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    25 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Epsilon3 is the first AI-powered procedure and resource management tool designed for teams that engineer, build, test, and operate advanced products and systems. ✔ Standardize & Optimize Proc

Users
  • Customer Service Representative
Industries
  • Aviation & Aerospace
  • Financial Services
Market Segment
  • 44% Mid-Market
  • 41% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Epsilon3 is a software that provides procedures and guides for customer support, stores articles, and synchronizes operations across various platforms.
  • Reviewers like the user-friendly functionality of Epsilon3, its real-time updates, the ability to create checklists, and the exceptional customer support.
  • Reviewers experienced difficulties in locating specific information, outdated information, slow loading times, limited customization options, and unclear interface.
Epsilon3 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
117
Procedure Management
52
Features
49
Efficiency
41
Intuitive
37
Cons
Learning Curve
43
Complexity
38
Confusing Procedures
33
Learning Difficulty
33
Complex Procedures
32
Epsilon3 features and usability ratings that predict user satisfaction
8.1
Q & A
Average: 8.6
Seller Details
Seller
Epsilon3
Company Website
Year Founded
2021
HQ Location
Los Angeles, California
Twitter
@Epsilon3Inc
939 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    About Capacity: As support costs continue to rise, support teams are often overburdened, struggling to maintain service levels with increasing ticket volumes, and facing pressure to find cost-effectiv

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 42% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Capacity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Easy Setup
    5
    Customer Support
    4
    Efficiency
    4
    Features
    4
    Cons
    Expensive
    2
    Limited Features
    2
    Limited Functionality
    2
    Missing Features
    2
    Bugs
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Capacity features and usability ratings that predict user satisfaction
    8.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Capacity
    Year Founded
    2017
    HQ Location
    University City, Missouri
    Twitter
    @GoCapacity
    519 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    476 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

About Capacity: As support costs continue to rise, support teams are often overburdened, struggling to maintain service levels with increasing ticket volumes, and facing pressure to find cost-effectiv

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 42% Mid-Market
  • 37% Small-Business
Capacity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Easy Setup
5
Customer Support
4
Efficiency
4
Features
4
Cons
Expensive
2
Limited Features
2
Limited Functionality
2
Missing Features
2
Bugs
1
Capacity features and usability ratings that predict user satisfaction
8.8
Q & A
Average: 8.6
Seller Details
Seller
Capacity
Year Founded
2017
HQ Location
University City, Missouri
Twitter
@GoCapacity
519 Twitter followers
LinkedIn® Page
www.linkedin.com
476 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HUB is a people-focused intranet solution designed to enhance internal communication and employee engagement within organizations. This digital workplace platform creates a connected environment where

    Users
    No information available
    Industries
    • Insurance
    • Financial Services
    Market Segment
    • 77% Mid-Market
    • 14% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hub Intranet Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Customer Support
    20
    Helpful
    16
    Team Collaboration
    12
    Features
    11
    Cons
    Layout Issues
    8
    Limited Options
    8
    Limited Customization
    7
    Poor Design
    7
    Confusion
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hub Intranet features and usability ratings that predict user satisfaction
    8.1
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2003
    HQ Location
    London, England
    Twitter
    @pancentric
    2,254 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    25 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HUB is a people-focused intranet solution designed to enhance internal communication and employee engagement within organizations. This digital workplace platform creates a connected environment where

Users
No information available
Industries
  • Insurance
  • Financial Services
Market Segment
  • 77% Mid-Market
  • 14% Enterprise
Hub Intranet Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Customer Support
20
Helpful
16
Team Collaboration
12
Features
11
Cons
Layout Issues
8
Limited Options
8
Limited Customization
7
Poor Design
7
Confusion
6
Hub Intranet features and usability ratings that predict user satisfaction
8.1
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2003
HQ Location
London, England
Twitter
@pancentric
2,254 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
(88)4.2 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $10.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Axero is an award-winning platform that unites your team and moves work forward. Your people, company updates, documents, projects, communication - all together, and all instantly searchable. Loaded w

    Users
    No information available
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 56% Mid-Market
    • 25% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Axero is a customizable intranet platform designed to enhance company-wide collaboration, content management, and internal communication.
    • Reviewers appreciate Axero's convenience, ease of use, quick implementation, and the ability to tailor-fit the platform to align with company's goals and culture, along with its robust search functionality and excellent customer support.
    • Reviewers noted issues with Axero's sizing, lack of certain functionalities, difficulty in integrating with user directory, slower updates on cloud deployment, and challenges in balancing the tagging and search functionality with other tools.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Axero Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    18
    Customer Support
    12
    Team Collaboration
    9
    Easy Setup
    8
    Features
    8
    Cons
    Missing Features
    7
    Limited Features
    4
    Confusion
    3
    Inefficient Searching
    3
    Learning Curve
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Axero features and usability ratings that predict user satisfaction
    8.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2008
    HQ Location
    New York, NY
    Twitter
    @AxeroSolutions
    416 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    50 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Axero is an award-winning platform that unites your team and moves work forward. Your people, company updates, documents, projects, communication - all together, and all instantly searchable. Loaded w

Users
No information available
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 56% Mid-Market
  • 25% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Axero is a customizable intranet platform designed to enhance company-wide collaboration, content management, and internal communication.
  • Reviewers appreciate Axero's convenience, ease of use, quick implementation, and the ability to tailor-fit the platform to align with company's goals and culture, along with its robust search functionality and excellent customer support.
  • Reviewers noted issues with Axero's sizing, lack of certain functionalities, difficulty in integrating with user directory, slower updates on cloud deployment, and challenges in balancing the tagging and search functionality with other tools.
Axero Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
18
Customer Support
12
Team Collaboration
9
Easy Setup
8
Features
8
Cons
Missing Features
7
Limited Features
4
Confusion
3
Inefficient Searching
3
Learning Curve
3
Axero features and usability ratings that predict user satisfaction
8.3
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2008
HQ Location
New York, NY
Twitter
@AxeroSolutions
416 Twitter followers
LinkedIn® Page
www.linkedin.com
50 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A no-code metaverse authoring tool to create industrial metaverse that runs on any device through a browser. Fabrik is a smart assistant for core engineering sectors. Using Metaverse, Fabrik solves

    Users
    No information available
    Industries
    • Graphic Design
    • Computer Software
    Market Segment
    • 62% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fabrik Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Integration Capabilities
    1
    Intuitive
    1
    Cons
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fabrik features and usability ratings that predict user satisfaction
    9.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fabrik
    HQ Location
    London, United Kingdom
    Twitter
    @fabriktweets
    1,219 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    119 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A no-code metaverse authoring tool to create industrial metaverse that runs on any device through a browser. Fabrik is a smart assistant for core engineering sectors. Using Metaverse, Fabrik solves

Users
No information available
Industries
  • Graphic Design
  • Computer Software
Market Segment
  • 62% Small-Business
  • 27% Mid-Market
Fabrik Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Integration Capabilities
1
Intuitive
1
Cons
Expensive
1
Fabrik features and usability ratings that predict user satisfaction
9.3
Q & A
Average: 8.6
Seller Details
Seller
Fabrik
HQ Location
London, United Kingdom
Twitter
@fabriktweets
1,219 Twitter followers
LinkedIn® Page
www.linkedin.com
119 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Craft is collaborative workspace where your whole team can come together to take notes, create docs, manage work and ideate together. Craft's Daily Notes offers a paradigm shift in team collaboratio

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 82% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Craft Docs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Features
    2
    Organization
    2
    User Interface
    2
    Daily Use
    1
    Cons
    Formatting Issues
    1
    Lack of Features
    1
    Layout Issues
    1
    Limited Customization
    1
    Limited Reporting
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Craft Docs features and usability ratings that predict user satisfaction
    8.2
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2019
    HQ Location
    Budapest, Hungary
    Twitter
    @craftdocsapp
    31,286 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Craft is collaborative workspace where your whole team can come together to take notes, create docs, manage work and ideate together. Craft's Daily Notes offers a paradigm shift in team collaboratio

Users
No information available
Industries
No information available
Market Segment
  • 82% Small-Business
  • 14% Mid-Market
Craft Docs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Features
2
Organization
2
User Interface
2
Daily Use
1
Cons
Formatting Issues
1
Lack of Features
1
Layout Issues
1
Limited Customization
1
Limited Reporting
1
Craft Docs features and usability ratings that predict user satisfaction
8.2
Q & A
Average: 8.6
Seller Details
Year Founded
2019
HQ Location
Budapest, Hungary
Twitter
@craftdocsapp
31,286 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Market Logic’s end-to-end market insights platform, DeepSights, helps the world’s leading brands to generate and capitalize on insights. Our AI software enables customer-centric business decisions wit

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 77% Enterprise
    • 15% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Market Logic Software Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    8
    Ease of Use
    6
    Customer Support
    5
    Helpful
    4
    Knowledge Accessibility
    4
    Cons
    Limited Customization
    2
    Limited Features
    2
    AI Accuracy
    1
    Competitor Analysis
    1
    Complex Setup
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Market Logic Software features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2006
    HQ Location
    Berlin, Germany
    Twitter
    @market_logic
    607 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    191 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Market Logic’s end-to-end market insights platform, DeepSights, helps the world’s leading brands to generate and capitalize on insights. Our AI software enables customer-centric business decisions wit

Users
No information available
Industries
No information available
Market Segment
  • 77% Enterprise
  • 15% Small-Business
Market Logic Software Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
8
Ease of Use
6
Customer Support
5
Helpful
4
Knowledge Accessibility
4
Cons
Limited Customization
2
Limited Features
2
AI Accuracy
1
Competitor Analysis
1
Complex Setup
1
Market Logic Software features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Company Website
Year Founded
2006
HQ Location
Berlin, Germany
Twitter
@market_logic
607 Twitter followers
LinkedIn® Page
www.linkedin.com
191 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FUSEBASE – THE AI-POWERED WORKSPACE & AGENT PLATFORM FOR MODERN TEAMS FuseBase is the next-gen AI-powered workspace and agent platform designed to help growing companies automate work, unlock p

    Users
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 82% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • FuseBase Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    29
    Organization
    20
    Team Collaboration
    20
    Centralization
    17
    Client Management
    16
    Cons
    Software Bugs
    4
    Learning Curve
    3
    Missing Features
    3
    Performance Issues
    3
    Slow Loading
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FuseBase features and usability ratings that predict user satisfaction
    9.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Cleveland, ohio
    Twitter
    @nimbuswebinc
    2,960 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    36 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FUSEBASE – THE AI-POWERED WORKSPACE & AGENT PLATFORM FOR MODERN TEAMS FuseBase is the next-gen AI-powered workspace and agent platform designed to help growing companies automate work, unlock p

Users
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 82% Small-Business
  • 15% Mid-Market
FuseBase Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
29
Organization
20
Team Collaboration
20
Centralization
17
Client Management
16
Cons
Software Bugs
4
Learning Curve
3
Missing Features
3
Performance Issues
3
Slow Loading
3
FuseBase features and usability ratings that predict user satisfaction
9.5
Q & A
Average: 8.6
Seller Details
Year Founded
2014
HQ Location
Cleveland, ohio
Twitter
@nimbuswebinc
2,960 Twitter followers
LinkedIn® Page
www.linkedin.com
36 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bitrix24 is the ultimate all-in-one business platform that combines powerful CRM, collaboration, and management tools in a single solution - available completely free with unlimited users. Whether you

    Users
    • Marketing Manager
    • Project Manager
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 55% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Bitrix24 is a versatile platform that reduces the need for third-party apps, streamlining workflows and improving team productivity.
    • Users frequently mention the platform's scalability, its ability to be used by multiple users for free, and its vast range of business needs it covers including CRM, project management, communication, task tracking, and document sharing.
    • Users reported that the platform can be complex and overwhelming due to its many features and customization options, it has slow performance especially for large projects, and its interface can feel cluttered and outdated.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bitrix24 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    44
    Features
    28
    Task Management
    28
    Project Management
    26
    Team Collaboration
    25
    Cons
    Missing Features
    22
    Limited Features
    18
    Learning Curve
    16
    Expensive
    14
    Customer Support
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bitrix24 features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bitrix24
    Company Website
    Year Founded
    1998
    HQ Location
    Alexandria, Virginia
    LinkedIn® Page
    www.linkedin.com
    223 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bitrix24 is the ultimate all-in-one business platform that combines powerful CRM, collaboration, and management tools in a single solution - available completely free with unlimited users. Whether you

Users
  • Marketing Manager
  • Project Manager
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 55% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Bitrix24 is a versatile platform that reduces the need for third-party apps, streamlining workflows and improving team productivity.
  • Users frequently mention the platform's scalability, its ability to be used by multiple users for free, and its vast range of business needs it covers including CRM, project management, communication, task tracking, and document sharing.
  • Users reported that the platform can be complex and overwhelming due to its many features and customization options, it has slow performance especially for large projects, and its interface can feel cluttered and outdated.
Bitrix24 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
44
Features
28
Task Management
28
Project Management
26
Team Collaboration
25
Cons
Missing Features
22
Limited Features
18
Learning Curve
16
Expensive
14
Customer Support
11
Bitrix24 features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Seller
Bitrix24
Company Website
Year Founded
1998
HQ Location
Alexandria, Virginia
LinkedIn® Page
www.linkedin.com
223 employees on LinkedIn®
Entry Level Price:$8 user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Helping fast growing companies bring their workplaces together. Twine is comms tool for the modern workplace. Bringing your people, content and ideas together in one place with apps such as a Knowled

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 84% Mid-Market
    • 26% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Twine features and usability ratings that predict user satisfaction
    8.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Twine
    Year Founded
    2015
    HQ Location
    London, United Kingdom
    Twitter
    @tweetsbytwine
    469 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Helping fast growing companies bring their workplaces together. Twine is comms tool for the modern workplace. Bringing your people, content and ideas together in one place with apps such as a Knowled

Users
No information available
Industries
No information available
Market Segment
  • 84% Mid-Market
  • 26% Small-Business
Twine features and usability ratings that predict user satisfaction
8.3
Q & A
Average: 8.6
Seller Details
Seller
Twine
Year Founded
2015
HQ Location
London, United Kingdom
Twitter
@tweetsbytwine
469 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    REWO is a plug & play end-to-end video SOP platform that transfers knowledge up to 12x faster than traditional documentation methods. REWO drastically improves capturing, visualizing and communica

    Users
    No information available
    Industries
    • Automotive
    Market Segment
    • 58% Mid-Market
    • 33% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • REWO features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    VIAR
    Year Founded
    2015
    HQ Location
    Celje, SI
    Twitter
    @weareviar
    3,682 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

REWO is a plug & play end-to-end video SOP platform that transfers knowledge up to 12x faster than traditional documentation methods. REWO drastically improves capturing, visualizing and communica

Users
No information available
Industries
  • Automotive
Market Segment
  • 58% Mid-Market
  • 33% Enterprise
REWO features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Seller
VIAR
Year Founded
2015
HQ Location
Celje, SI
Twitter
@weareviar
3,682 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Augmentir is the world’s only Smart connected worker solution. Augmentir helps manufacturing and service companies improve the safety, quality, and productivity of their frontline workforce. Augment

    Users
    No information available
    Industries
    • Consumer Goods
    Market Segment
    • 42% Small-Business
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Augmentir Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Features
    2
    Cost Efficiency
    1
    Customer Support
    1
    Customizability
    1
    Cons
    Data Management
    1
    Poor Interface Design
    1
    Slow Performance
    1
    Update Issues
    1
    UX Improvement
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Augmentir features and usability ratings that predict user satisfaction
    7.7
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Augmentir
    Year Founded
    2017
    HQ Location
    Horsham, Pennsylvania
    Twitter
    @augmentir
    306 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    33 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Augmentir is the world’s only Smart connected worker solution. Augmentir helps manufacturing and service companies improve the safety, quality, and productivity of their frontline workforce. Augment

Users
No information available
Industries
  • Consumer Goods
Market Segment
  • 42% Small-Business
  • 33% Enterprise
Augmentir Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Features
2
Cost Efficiency
1
Customer Support
1
Customizability
1
Cons
Data Management
1
Poor Interface Design
1
Slow Performance
1
Update Issues
1
UX Improvement
1
Augmentir features and usability ratings that predict user satisfaction
7.7
Q & A
Average: 8.6
Seller Details
Seller
Augmentir
Year Founded
2017
HQ Location
Horsham, Pennsylvania
Twitter
@augmentir
306 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AIMSCO is a leading cloud-based provider of no-code applications for quality management and production operations to manufacturers and industrial companies globally. AIMSCO's eChecksheets™ empower qu

    Users
    No information available
    Industries
    • Maritime
    Market Segment
    • 78% Mid-Market
    • 13% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AIMSCO Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    4
    Ease of Use
    4
    Easy Implementation
    3
    Features
    3
    Implementation Ease
    3
    Cons
    Complex Usability
    3
    Difficult Learning
    2
    Limited Options
    2
    Poor Mobile Compatibility
    2
    Slow Performance
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AIMSCO features and usability ratings that predict user satisfaction
    9.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    AIMSCO
    Year Founded
    1997
    HQ Location
    Chapel Hill, US
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AIMSCO is a leading cloud-based provider of no-code applications for quality management and production operations to manufacturers and industrial companies globally. AIMSCO's eChecksheets™ empower qu

Users
No information available
Industries
  • Maritime
Market Segment
  • 78% Mid-Market
  • 13% Enterprise
AIMSCO Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
4
Ease of Use
4
Easy Implementation
3
Features
3
Implementation Ease
3
Cons
Complex Usability
3
Difficult Learning
2
Limited Options
2
Poor Mobile Compatibility
2
Slow Performance
2
AIMSCO features and usability ratings that predict user satisfaction
9.5
Q & A
Average: 8.6
Seller Details
Seller
AIMSCO
Year Founded
1997
HQ Location
Chapel Hill, US
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
Entry Level Price:free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Online Portals for Group Collaboration & Knowledge Sharing

    Users
    • Graduate Teaching Assistant
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 42% Enterprise
    • 39% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho Wiki features and usability ratings that predict user satisfaction
    8.2
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    103,834 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26,328 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Online Portals for Group Collaboration & Knowledge Sharing

Users
  • Graduate Teaching Assistant
Industries
  • Higher Education
  • Education Management
Market Segment
  • 42% Enterprise
  • 39% Mid-Market
Zoho Wiki features and usability ratings that predict user satisfaction
8.2
Q & A
Average: 8.6
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
103,834 Twitter followers
LinkedIn® Page
www.linkedin.com
26,328 employees on LinkedIn®
Phone
+1 (888) 900-9646

Learn More About Knowledge Management Software

What is Knowledge Management Software?

Knowledge management tools are used by companies that wish to make the most of their employees’ varying levels of skill and experience. The software provides a common gathering place for teammates and remote coworkers to benefit from processes and workflows that have been documented, such as onboarding documents, frequently asked questions, and more.

These tools are especially helpful when onboarding new employees and as well as when saying goodbye to veteran employees. No one likes repetition, and knowledge management tools keep the old to inform the new. They help keep large teams on the same page, decreasing the chances of misinformation and easily avoidable errors.

Key Benefits of Knowledge Management Software

  • Easily organize large volumes of various data types
  • Access advanced insight, knowledge, and experience over time regardless of role
  • Encourage collaboration through accessibility of information
  • Give or strengthen structure of standard processes
  • Increase communication among disparate departments
  • Retain company knowledge after specific intelligence has moved on
  • Provide a self-service knowledge base for users of a product or service

Why Use Knowledge Management Software?

Knowledge management software has both internal and external use cases. Some companies use knowledge management software as an internal database for employees to reference. Other businesses will use knowledge management software as an external reference for customers.

Retain Information — Knowledge management solutions are often used to onboard new employees. Administrators and HR coordinators can keep training presentations, printable document files, dress code and conduct handbooks, and more in folders that are accessible by members of the company. This decreases the frequency with which employees reach out to ask questions such as which holidays they receive off and just how casual are casual Fridays.

In the same vein, long-term employees who retire or move on to their next opportunity don’t take all of their knowledge with them. The questions they’ve answered and the files they’ve uploaded remain accessible within the tool until an administrator deems them outdated or unnecessary. This is especially helpful for companies with unique processes that rely on informed employees to help troubleshoot and solve problems. With a knowledge management tool, the expertise remains with the organization.

Efficiency — Organized, documented knowledge means less time spent asking and answering questions and more time working on the tasks or projects at hand. With so much company information available digitally, employees spend less time having coworkers walk them through explanations manually. With open forums and FAQ pages, those in need have an abundance of eyes on their questions. More people having access to a question means a faster response time, as well as more voices to weigh in on a solution.

Users can upload documents and files to the knowledge management solution straight from their file storage or digital asset management accounts. Integration with these types of software products increases efficiency because users don’t have to perform the processes manually.

Users can also tag coworkers within comments on files or generate a link to send others straight to a document they need to see. This saves the time spent searching through information, allowing users to find and bookmark files quickly, keeping them for future reference.

Customer Service — An FAQ is named such because customers typically have the same questions about a company or product. A knowledge management system can serve as an easy customer service tool where customers can look up frequently asked questions or how-tos on a company’s website. This method of customer service can prove to be much cheaper than a help desk and can drive down call traffic.

Task Management — Knowledge management tools help users figure out how to reach goals, and some do so with specific task management features. Although task management software is a category all its own, it is also a functionality that lies within multiple other types of software. Many knowledge management tools have features that can provide transparency into project or task completion. Tagging features within documents allows users to pass files or documents on to those whose attention they require.

Who Uses Knowledge Management Software?

Businesses from across the spectrum utilize knowledge management software to organize their internal practices and external knowledge bases.

Onboarding Employees — Knowledge management software is also helpful in the process of onboarding and training new employees. Instead of taking hours out of the day to respond to every new thought and question that arises, new employees can look to knowledge management software for answers. They can search within the tool to see if the information they seek has been documented before. This encourages an environment where employees seek answers first and ask questions later.

Veteran Employees — Knowledge management software helps companies retain information that valued employees, managers, and other company members have developed and recorded over time. This is useful for businesses that don’t want to lose or misplace knowledge when an employee inevitably moves on to another company or to a role within the same company. Information can be archived so even old, outdated information can be stored for future reference.

Customers — Customers with questions about a product or service will often turn to a company’s website for a knowledge base on their offering. This knowledge base can be built by the company themselves or with additional insight from other customers. Customer insight is crucial since they share the same perspective and can provide other customers with advice with that perspective in mind.

Kinds of Knowledge Management Software

Knowledge management tools can look very different based on their intended use case. Those meant for internal use will offer a different set of features compared to those intended for external use. However, at their core, these tools are essentially the same in how they create, store, and look for content.

Internal Knowledge Base — The most common usage for a knowledge management system is for internal information and practices. Internal knowledge bases will often require a login from a company email or from an email given express access to the knowledge base. Companies will use knowledge management systems to archive repetitive tasks, business practices, and company information.

External Knowledge Base — External knowledge management systems are often hosted on a company’s website or on a separate website solely devoted to the knowledge base. Unlike internal knowledge management tools, these usually don’t require a login. While some knowledge bases are curated solely by the company itself, some will allow users to post tips or answer questions other users have. This creates a knowledge base the average consumer can contribute to, engaging them with the product in unexpected ways.

Hybrid Knowledge Base — While most knowledge management systems can be used internally or externally at a company’s discretion, some products host both and intentionally provide different functions for each type. These products are dual-sided, with one set of features for internal use and another for external use. This makes for one cohesive knowledge base solution, both internal and external, hosted through one application.

Knowledge Management Software Features

Q and A — Provides forums where employees of various levels can share expertise and processes.

Searchable — Incorporates a search bar to help navigate users to appropriate content.

Public vs Private — Offers the choice to make a conversation private between specified contributors or open to the public.

File Viewing — Stores and readies various file types for viewing.

Tagging — Allows users to tag one another in file data or comments for easier search and referencing.

Upload — Lets users upload documents, photos, and various other file types from their personal devices for greater knowledge sharing.

Link Sharing — Lets users direct one another via customized links, foregoing a lengthy search process.

Comments — Allows users to leave notes or comments on various file types for eventual reference.

Knowledge Management Software Quick Facts

Content below is current as of June, 2024
Summary of Reviews

Knowledge Management Software Reviews Summary

The 20 Knowledge Management software reviews on G2 are generated from qualitative and quantitative feedback from real users to help you compare and research the best software product for your business. Currently there are 356 Knowledge Management software products listed on G2. Based on ratings and quantity of reviews, these are the most popular:

G2 users review Knowledge Management software products based on criteria relating to user experience, setup, and support. On a scale of 1-10, users rate the Knowledge Management software tools on G2 as follows:

  • Quality of Support: 8.8/10 average user rating
  • Ease of Use: 8.7/10 average user rating
  • Ease of Setup: 8.5/10 average user rating

Along with rating Knowledge Management software based on user criteria, G2 reviewers also provide ratings for Knowledge Management software features and capabilities. Currently the highest rated features of Knowledge Management software reviewed on G2 are:

  • Community Improvement (100% average rating)
  • Community Analytics (100% average rating)
  • Nonconformance (99% average rating)
  • Risk Management (98% average rating)
  • Quality system (97% average rating)

Knowledge Management software users on G2 also compare the more specific features of these products. Below are the more specific features they find to be the most important when researching the best Knowledge Management software tools:

  • Collaboration (100% average rating)
  • Change Management (100% average rating)
  • Customizability (100% average rating)
  • Survey Customization (100% average rating)
  • Multilingual Surveys (100% average rating)

Knowledge Management Software Review Snippets

Below are answers to questions we ask all G2 users about the most popular Knowledge Management software tools, apps, and products. These user responses provide more insight into what are some of the most reviewed Knowledge Management software products listed on G2.
Questions Responses
Here is what users liked best about these popular Knowledge Management software products.
ClickUp: "For me, it's the design and overall ease of use"
- Ahmed B., Student at The Catholic University of America, Small-Business (50 or fewer emp.)
Notion: "Sinergy of Note taking, Kanban board, Wiki and spreadsheets."
- Bojan R., VP of Marketing at Productive, Small-Business (50 or fewer emp.)
Confluence: "It's flexibility to become whatever you want it to be."
- Layne A., Marketing Project Manager Lead at Hudl, Mid-Market (51-1000 emp.)
Here is what users disliked about these popular Knowledge Management software products.
Confluence: "The look of the website is not as user friendly"
- Kevin C., Buyer/Planner at Gigamon, Mid-Market (51-1000 emp.)
ClickUp: "Not useful unless your whole org is using it. I cant really share a project plan on ClickUp with a committee made up of people within and outwith the organisation as they are not all able to access the project without making an account."
- Ruth H., Philanthropy Officer at Myeloma UK, Small-Business (50 or fewer emp.)
Notion: "Random explanation of what storage block is!"
- Asis P.,
These are what users recommend to others considering these popular Knowledge Management software products.
ClickUp: "Use this!"
- Alex S., Operations Analyst at Premier Inc., Enterprise (> 1000 emp.)
Confluence: "Good product to use at enterprise level"
- Nikhil K., Software Engineer at AppDynamics, Mid-Market (51-1000 emp.)
Guru: "Yes"
- Maxwell M., Account Executive, Zipwhip, Mid-Market (51-1000 emp.)
These are the problems users said the software was solving and how it is benefitting them.
ClickUp: "When keeping up with newer reps, its all about accountability. ClickUp allows you to turn any work into action items!"
- Ahmed B., Student at The Catholic University of America, Small-Business (50 or fewer emp.)
Notion: "Company wiki"
- Bojan R., VP of Marketing at Productive, Small-Business (50 or fewer emp.)
Confluence: "It solves our company communication issues by bringing nearly all communication to one place."
- Layne A., Marketing Project Manager Lead at Hudl, Mid-Market (51-1000 emp.)
Reviews by Industry

Knowledge Management Software Reviews by Industry

Knowledge Management tools, apps, and software are used across a variety of industries. Each industry utilizes different key features of these products, some more than others. The most common industries using Knowledge Management software products reviewed here are Computer Software, Information Technology and Services, Marketing and Advertising, Financial Services, and Education Management.

Industry-Related Knowledge Management Software FAQs

Knowledge Management Software FAQs for Computer Software Industry Professionals

What are the best Knowledge Management software products according to Computer Software industry professionals and based on the overall G2 rating scale?

The Knowledge Management software products with the most reviews that Computer Software professionals rate the highest are USU (formerly Aspera) (4.4 stars and 12 reviews), Atlas Digital Workspace (4.6 stars and 5 reviews), and Memory Maps Inc. (4.5 stars and 2 reviews).

What are the lowest-rated Knowledge Management software products according to Computer Software industry professionals and based on the overall G2 rating scale?

The lowest-rated Knowledge Management software products for Computer Software folks are ComAround Knowledge (3 stars), iEngage.ai (3 stars), and AssemblyX Pro (3.9 stars).

What are the highest-rated Knowledge Management software features for companies in the Computer Software industry?
  1. Search Queries (96% avg. rating)
  2. Compatibility (96% avg. rating)
  3. Grading and reporting (95% avg. rating)
Which Knowledge Management software features do companies in the Computer Software industry rank the lowest?
  1. File Management (94% avg. rating)
  2. Execution (94% avg. rating)
  3. Engagement Analytics (94% avg. rating)
Are there other more specific Knowledge Management software features rated highly by those in the Computer Software industry?
  • Highlighting is a specific Search Queries feature with an average rating of 98%.

  • Search Analytics is a specific Functionality feature with an average rating of 98%.

  • File Type Support is a specific File Management feature with an average rating of 98%.

Knowledge Management Software Review Snippets from Computer Software Professionals

Of the 2,508 Computer Software users that left a review for Knowledge Management software products, this is what some of them had to say about those with the highest G2 score ratings and the most reviews.

What Computer Software Professionals Liked What Computer Software Professionals Disliked
ClickUp: For me, it's the design and overall ease of use
- Ahmed B., Student at The Catholic University of America, Small-Business (50 or fewer emp.)
Confluence: There is, as far as I can tell, no fuzzy searching.
- Charly K., Test Prep (SAT + ACT + GRE) Expert 👩🏼‍🏫 | Independent Educational Consultant 👩🏼‍🎓 | Writer for Hire 👩🏼‍💻, Mid-Market (51-1000 emp.)
Notion: Easy to view, add and edit content. Very visual approach, light and accessible from anywhere since it's browser-based.
- Roberto B., Small-Business (50 or fewer emp.)
ClickUp: They allow external users to access your project like clients - which is great BUT and this is a showstopper for us . . they don't have a Privacy feature where you can make comments to you own internal team members that the client cannot see - this is fundamental. I don't want my clients reading my private comments to my team. A major oversight in design.
- Michael P., Eyvo eProcurement California, Small-Business (50 or fewer emp.)
Confluence: It's flexibility to become whatever you want it to be.
- Layne A., Marketing Project Manager Lead at Hudl, Mid-Market (51-1000 emp.)
Evernote Teams: Limiting authors to one editor at time is not good for remote collaboration.
- Nick W., I Love Doing Funnel Optimization and Customer Journey Engineering at CoSchedule, Mid-Market (51-1000 emp.)

Knowledge Management Software FAQs for Information Technology and Services Industry Professionals

What do Information Technology and Services professionals rate as the best features for Knowledge Management software?
  1. Search Queries (96% avg. rating)
  2. Compatibility (96% avg. rating)
  3. Grading and reporting (95% avg. rating)
What features of Knowledge Management software products do people in the Information Technology and Services space rate lowest?
  1. Execution (94% avg. rating)
  2. Engagement Analytics (94% avg. rating)
  3. Customer Tools (94% avg. rating)
  4. Audience Engagement (94% avg. rating)
  5. Assessment delivery (94% avg. rating)
What specific Knowledge Management software features are rated highly by those in the Information Technology and Services industry?
  • Role-based access is a specific Platform feature rated an average of 100%.

  • Analytics is a specific Platform feature rated an average of 100%.

  • Customizability is a specific Interaction feature rated an average of 100%.

Knowledge Management Software Review Snippets from Information Technology and Services Professionals

Of the 2,328 Information Technology and Services users that left a review for Knowledge Management software products, here's what some of them said about those that are the highest-rated with the most reviews.

What Information Technology and Services Professionals Liked What Information Technology and Services Professionals Disliked
ClickUp: I like the overall design and the simplicity. I think it also really nice that the have very frequent updates and new features.
- Patrik M., Mobile / Web Developer at Unicity Marketing (Thailand) Co., Ltd., Enterprise (> 1000 emp.)
Confluence: Its not as easy to use as it should be and is targeted at a very niche market.
- Peter A., Network = Net Worth, Mid-Market (51-1000 emp.)
Notion: The wide variety of functionality is perfectly mixed with the structured formatting of the content
- Sebastian N., Small-Business (50 or fewer emp.)
ClickUp: Import/export to and from spreadsheets does not work
- Cesar R., Director de Proyectos en Aplyca Tecnología, Small-Business (50 or fewer emp.)
Confluence: Being able to organize content within spaces and creating pages inside them.
- Christian L., Software Engineer II, Mid-Market (51-1000 emp.)
Epsilon3: Epsilon3's API isn't as fleshed out as I would like it to be. The addition of rest Endpoints instead of websockets would be super helpful
- Parker I., Small-Business (50 or fewer emp.)

Knowledge Management Software FAQs for Marketing and Advertising Industry Professionals

What are the best Knowledge Management software products according to experts from the Marketing and Advertising industry?

The Knowledge Management software products with the most reviews that Marketing and Advertising professionals rate the highest are USU (formerly Aspera) (4.4 stars and 12 reviews).

Which Knowledge Management software products do Marketing and Advertising industry experts like the least?

The lowest-rated Knowledge Management software products for Marketing and Advertising folks are KBPublisher (2.5 stars), Uberblick (3.5 stars), and Kipwise (3.9 stars).

Which Knowledge Management software features have Marketing and Advertising companies given the highest ratings?
  1. Search Queries (96% avg. rating)
  2. Compatibility (96% avg. rating)
  3. Grading and reporting (95% avg. rating)
What are the lowest rated features of Knowledge Management software features according to employees of Marketing and Advertising companies?
  1. Execution (94% avg. rating)
  2. Engagement Analytics (94% avg. rating)
  3. Customer Tools (94% avg. rating)
Which specific Knowledge Management software features are rated highest by Marketing and Advertising industry professionals?
  • Highlighting is a specific Search Queries feature rated an average of 98%.

  • Device Management is a specific Administration feature rated an average of 98%.

  • Typo Tolerance is a specific Search Queries feature rated an average of 97%.

Knowledge Management Software Review Snippets from Marketing and Advertising Professionals

2,069 Marketing and Advertising professionals have provided Knowledge Management software product reviews on G2. Find out what some of them had to say about the Knowledge Management software tools and apps with the highest G2 score ratings and the most reviews.

What Marketing and Advertising Professionals Liked What Marketing and Advertising Professionals Disliked
ClickUp: Task organization and completion management is extremely easy with simple statuses.
- Kristin J., VP Insights | Trendera, Small-Business (50 or fewer emp.)
ClickUp: We have spoken to support about getting a repository set up for all attachments within a workspace so that all clients can access them through one area.
- Robert M., Small-Business (50 or fewer emp.)
Notion: Sinergy of Note taking, Kanban board, Wiki and spreadsheets.
- Bojan R., VP of Marketing at Productive, Small-Business (50 or fewer emp.)
Yext: The lack of communication and assistance with the company. Once you purchase it's like they just leave you stranded and hope for the best. They don't care about your goals or long-term strategies as an agency.
- Alexander H., Business Partner Pub Club Leads, Small-Business (50 or fewer emp.)
Guru: What I like best is the ease of the product.
- Morgan J I., Impacting Sales Reps To Prospect Through The Noise l Host of Muffins w/Morgan l 2x LinkedIn Top Sales Voice l Follow me on Instagram/Twitter @morganjingram, Small-Business (50 or fewer emp.)
Notion: I am not an engineer, and I feel like this tool was built for engineers. The way that our tasks are configured and the number of steps to duplicate a task, plus all the dependencies that are pulled over make it extremely complex.
- Carly R., Small-Business (50 or fewer emp.)
Reviews by Market Segment

Knowledge Management Software Reviews by Market Segment

G2 Knowledge Management software reviewers come from companies of various sizes. Each business market segment has its own distinct experiences and requirements when it comes to Knowledge Management software products. On G2 we break these different market segments into 3 distinct groups:

60.4% of Knowledge Management tools reviews on G2 are from users working in small businesses, 28.2% of users are from mid-market companies, and 11.4% work at enterprise companies.

Knowledge Management Software FAQs by Market Segment

Knowledge Management Software FAQs for Enterprise Companies

What are the best Knowledge Management software tools and apps for enterprise companies, based on the overall G2 rating scale?

The Knowledge Management software products enterprise-level professionals rate the highest are USU (formerly Aspera) (4.4 stars and 12 reviews) and Atlas Digital Workspace (4.6 stars and 5 reviews).

What are the least-liked Knowledge Management software products for professionals at enterprise companies, based on the overall G2 rating scale?

The lowest rated Knowledge Management software products on G2 are TouchStone Business System (2.5 stars), ComAround Knowledge (3 stars), and iEngage.ai (3 stars).

What are the highest-rated Knowledge Management software tool features according to employees at enterprise-level businesses?
  • Services (100% avg. rating)
  • Quality system (100% avg. rating)
  • Nonconformance (99% avg. rating)
What do enterprise businesses rank the lowest when it comes to Knowledge Management software features?
  • Search Queries (96% avg. rating)
  • Compatibility (96% avg. rating)
  • Grading and reporting (95% avg. rating)
Which specific Knowledge Management software features are rated highest by professionals in enterprise companies?
  • Training & Learning is a specific Services feature rated an average of 100%.
  • Professional Services is a specific Services feature rated an average of 100%.
  • Implementation is a specific Services feature rated an average of 100%.

Knowledge Management Software Review Snippets from Enterprise Business Professionals

Enterprise business professionals share important information about Knowledge Management software usability, features, pricing, and more. Read what these users have to say about the top-rated Knowledge Management tools.

What Enterprise Professionals Liked What Enterprise Professionals Disliked
Confluence: similar to wikipedia and it has a friendly interface
- Max F., Strategic Business Analyst, Enterprise (> 1000 emp.)
Confluence: The formatting of spreadsheets is not always "fitted".
- Shaheda Shelina C., Billing Specialist, Enterprise (> 1000 emp.)
Guru: The ease of use. Easy search bar within the Chrome Extension to allow me to quickly find the answers I need.
- Kristi M., Photographer | Designer | Pastry Chef, Enterprise (> 1000 emp.)
Epsilon3: With out current implementation, I don't see a good way to get data out of E3. We need to be able to export data on measurements, current release status of groups of reports, etc.
- Robert S., Enterprise (> 1000 emp.)
ClickUp: The overall platform. The three different views are great for switching up how to look at my work
- Alex S., Operations Analyst at Premier Inc., Enterprise (> 1000 emp.)
ClickUp: I have spent two weeks trying to get it to work. I prepaid for a year, yet can't get any tech support.
- Beau S., Enterprise (> 1000 emp.)

Mid-Market Company Knowledge Management Software FAQs

What are the top Knowledge Management software products according to professionals at mid-market companies, based on the overall G2 rating scale?

Knowledge Management software product users at mid-market companies rate USU (formerly Aspera) (4.4 stars and 12 reviews) and Atlas Digital Workspace (4.6 stars and 5 reviews) as the top Knowledge Management software tools on the market.

Which Knowledge Management software products are not well-rated by reviewers from mid-market companies, based on the overall G2 rating scale?

KBPublisher (2.5 stars), Aptean Industrial Manufacturing ERP Made2Manage Edition (3 stars), and Wikiful (3.3 stars) are the lowest rated Knowledge Management tools according to mid-market company professionals on G2.

What are the highest-rated Knowledge Management software tool features according to employees at mid-market companies?
  • Community Improvement (100% avg. rating)
  • Community Analytics (100% avg. rating)
  • Nonconformance (99% avg. rating)
Which Knowledge Management software features do mid-market company users rate the lowest?
  • Inspection Management (98% avg. rating)
  • Services (97% avg. rating)
  • Search Queries (96% avg. rating)
What are some more specific Knowledge Management software features that people at mid-market companies rate highly?
  • Collaboration is a specific Quality system feature with an average 100% rating.
  • Change Management is a specific Nonconformance feature with an average 100% rating.
  • Survey Customization is a specific Community Improvement feature with an average 100% rating.

Knowledge Management Software Review Snippets from Mid-Market Company Professionals

Read what Knowledge Management software users from mid-market companies have to say about the features, usability, pricing, and more of their top-rated Knowledge Management software tools and apps.

What Midsize Business Professionals Liked What Midsize Business Professionals Disliked
ClickUp: The look and feel of the product is great. Additionally, I love that their client success team is friendly, quick to respond, and work to get any feature requests added!
- Austin E., Manager, Channel Programs at WebLinc Commerce, Mid-Market (51-1000 emp.)
Confluence: The look of the website is not as user friendly
- Kevin C., Buyer/Planner at Gigamon, Mid-Market (51-1000 emp.)
Confluence: It's flexibility to become whatever you want it to be.
- Layne A., Marketing Project Manager Lead at Hudl, Mid-Market (51-1000 emp.)
Guru: I've had problems with verifying cards in Guru -it's difficult for me to navigate and not very user-friendly or intuitive.
- Ariana G., Support Manager at ApplicantPro, Mid-Market (51-1000 emp.)
Guru: super easy to use - for authors and consumers - with just the right level of control for us (not much).
- Lucinda D., President & CEO, Monetate, Mid-Market (51-1000 emp.)
ClickUp: ClickUp has limited customizability and is very difficult to utilize at a project level. The organization structure makes it difficult to view anything beyond a specific task.
- Emily T., Mid-Market (51-1000 emp.)

Knowledge Management Software FAQs for Small Businesses

What are the top Knowledge Management software products for small businesses?

Users from small businesses rate the following as the best Knowledge Management software products: USU (formerly Aspera) (4.4 stars and 12 reviews), Atlas Digital Workspace (4.6 stars and 5 reviews), and Memory Maps Inc. (4.5 stars and 2 reviews).

What Knowledge Management software products for small businesses are rated lowest?

For small business owners and professionals, the lowest rated Knowledge Management software products are KBPublisher (2.5 stars), Aptean Industrial Manufacturing ERP Made2Manage Edition (3 stars), and iEngage.ai (3 stars).

What Knowledge Management software tool features are rated highest for small businesses?
  • Community Improvement (100% avg. rating)
  • Community Analytics (100% avg. rating)
  • Quality system (99% avg. rating)
What features do small businesses rank the lowest when it comes to Knowledge Management software?
  • Risk Management (98% avg. rating)
  • Inspection Management (98% avg. rating)
  • Search Queries (96% avg. rating)
Are there any particular Knowledge Management software features that small business professionals rate highly?
  • Collaboration is a specific Quality system feature with an average 100% rating.
  • Change Management is a specific Nonconformance feature with an average 100% rating.
  • Customizability is a specific Interaction feature with an average 100% rating.

Knowledge Management Software Review Snippets from Small Business Professionals

See what small business owners, employees, and other users have to say about the 356 Knowledge Management software products reviewed on G2. Compare reviews and product information to find the best Knowledge Management software for your small business.

What Small Business Professionals Liked What Small Business Professionals Disliked
ClickUp: For me, it's the design and overall ease of use
- Ahmed B., Student at The Catholic University of America, Small-Business (50 or fewer emp.)
ClickUp: Not useful unless your whole org is using it. I cant really share a project plan on ClickUp with a committee made up of people within and outwith the organisation as they are not all able to access the project without making an account.
- Ruth H., Philanthropy Officer at Myeloma UK, Small-Business (50 or fewer emp.)
Notion: Sinergy of Note taking, Kanban board, Wiki and spreadsheets.
- Bojan R., VP of Marketing at Productive, Small-Business (50 or fewer emp.)
Confluence: The interface is cluttered and complicated and needs training for something that SHOULD be so simple. It's essentially Wordpress with a complicated, corporate feel, rather than being personalized and simplified and having tooltips to explain everything.
- James H., Senior Web Developer, Small-Business (50 or fewer emp.)
Connecteam: A very intuitive platform that has everything I need in one place.
- Isaiah R., Small-Business (50 or fewer emp.)
Notion: No change history, Japanese characters is not able to type after JIRA link.
- 美和 ., Small-Business (50 or fewer emp.)
Reviews by Features

Knowledge Management Software Reviews by Software Features

Knowledge Management software products on G2 have nearly 1,184 types of features, all of which contribute to the performance, usability, and functionality of the software. These software capabilities are rated and submitted in up to 13 feature reviews created by G2 users. These scores and detailed feedback can help you determine if a particular Knowledge Management software product has the attributes and functionality best for your business.

There are standard features across all the Knowledge Management tools, apps, and software reviewed on G2. Below we’ve listed the highest-rated standard features of Knowledge Management software products along with some of the core attributes that help drive the performance of those features:

  • Community Improvement (100% average rating)
    • Survey Customization (100% average rating)
    • Multilingual Surveys (100% average rating)
    • Gamification (100% average rating)
  • Community Analytics (100% average rating)
    • ROI (100% average rating)
    • Downloadable Reports (100% average rating)
    • Customer Intelligence (100% average rating)
  • Nonconformance (99% average rating)
    • Change Management (100% average rating)
    • Conformance Records (98% average rating)
  • Risk Management (98% average rating)
    • Supplier Evaluation (98% average rating)
    • Operational Risk (98% average rating)
    • Assesments (98% average rating)
  • Quality system (97% average rating)
    • Collaboration (100% average rating)
    • Analytics and Reports (97% average rating)
    • Document Control (95% average rating)

To help you find the Knowledge Management tool that meets your business needs, below you will find answers to frequently asked questions about the best Knowledge Management software products that have the features mentioned above.

Which Knowledge Management products are the highest rated based on Community Improvement features?
Which Knowledge Management products are the best rated based on Community Analytics features?
Which Knowledge Management products are the best rated based on Nonconformance features?
Which Knowledge Management products are the best rated based on Risk Management features?
Which Knowledge Management products are the best rated based on Quality system features?
What are the most popular features G2 users focus on when picking Knowledge Management software tools?
  • Collaboration is a Quality system feature with 13 G2 Reviews
  • Customizability is a Interaction feature with 13 G2 Reviews
  • Change Management is a Nonconformance feature with 11 G2 Reviews
  • Survey Customization is a Community Improvement feature with 10 G2 Reviews
  • Multilingual Surveys is a Community Improvement feature with 10 G2 Reviews
Learn more about the product features and capabilities that users and G2 reviewers like best and least for the top-rated Knowledge Management software products.
Product Highest Rated Features Lowest Rated Features
Gembadocs Here are the features users love the most about Gembadocs:
  • Security
  • Knowledge Base
  • Content
Here are the features users love the least about Gembadocs:
  • Checklist Options
  • Task Tracking
  • Communication
Unleash Here are the features users love the most about Unleash:
  • Learning
  • Data
  • Security
Here are the features users love the least about Unleash:
  • Lead Facilitation
  • Organization
  • Performance
livepro Knowledge Management Here are the features users love the most about livepro Knowledge Management:
  • Access Options
  • Data Security
  • Knowledge Base
Here are the features users love the least about livepro Knowledge Management:
  • Customer Support
  • Generative AI
  • Self-Service Experience
Fibery Here are the features users love the most about Fibery:
  • User Interface Design
  • Planning
  • Communication
Here are the features users love the least about Fibery:
  • Administration
  • Analytics
  • Audio
Serviceware Knowledge Here are the features users love the most about Serviceware Knowledge:
  • Security
  • Content
  • Knowledge Base
Here are the features users love the least about Serviceware Knowledge:
  • Administration
  • Compliance
  • Customer Support