Knowledge Management Software Resources
Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Knowledge Management Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.
Knowledge Management Software Articles
7 Best Free Knowledge Base Software to Try in 2024
G2 Updates Its Knowledge Management Category
The Evolution of Content Management Trends in 2022
How We Made Knowledge Sharing Work (After Failing Twice)
Knowledge Management Software Glossary Terms
Knowledge Management Software Discussions
<p>I want to start a discussion around knowledge management platforms built to support fast-moving tech teams. With engineering, product, and customer support teams all needing access to reliable documentation, finding the right tool can make or break internal efficiency.</p><p>These are some of the highest-rated options from <a href="https://www.g2.com/categories/knowledge-base-software" rel="noopener noreferrer" target="_blank">G2’s Knowledge Base Software category</a>:</p><ol><li><a href="https://www.g2.com/products/notion/reviews" rel="noopener noreferrer" target="_blank"><strong>Notion</strong></a>: Known for its modular structure and aesthetic UI. It’s easy to set up and ideal for startups looking to build internal wikis or knowledge hubs, but may require guardrails as teams scale.</li><li><a href="https://www.g2.com/products/slack/reviews" rel="noopener noreferrer" target="_blank"><strong>Slack</strong></a>: While best known for real-time messaging, Slack’s search and integrations make it a de facto knowledge repository for many. That said, does information ever get lost in the noise?</li><li><a href="https://www.g2.com/products/clickup/reviews" rel="noopener noreferrer" target="_blank"><strong>ClickUp</strong></a>: ClickUp blends documents, tasks, and project tracking in one interface. It could reduce tool sprawl, but how well does it manage deep, structured documentation?</li><li><a href="https://www.g2.com/products/guru/reviews" rel="noopener noreferrer" target="_blank"><strong>Guru</strong></a>: Designed to deliver verified knowledge right where teams work. It’s especially popular with customer-facing roles, though it might be limiting if your use case spans engineering or operations.</li><li><a href="https://www.g2.com/products/confluence/reviews" rel="noopener noreferrer" target="_blank"><strong>Confluence</strong></a>: A long-standing player focused on scalable documentation. Great for detailed pages and permissions, but may feel too rigid or heavyweight for early-stage teams.</li></ol><p>Has anyone recently evaluated or switched between these tools? I’m especially curious how they perform under the pressure of a growing product roadmap and changing team needs.</p>