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Best Enterprise Knowledge Management Software

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

Products classified in the overall Knowledge Management category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Knowledge Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Knowledge Management category.

In addition to qualifying for inclusion in the Knowledge Management Software category, to qualify for inclusion in the Enterprise Business Knowledge Management Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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46 Listings in Enterprise Knowledge Management Software Available

(35,079)4.5 out of 5
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View top Consulting Services for Slack
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25% off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat

    Users
    • Software Engineer
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 42% Small-Business
    • 40% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Slack is a communication platform designed for real-time conversation, document sharing, and team collaboration with features like organized channels, integrations, and huddles.
    • Users frequently mention the ease of use, the ability to integrate with other tools, and the convenience of real-time communication and document sharing.
    • Users experienced issues with finding previous chats, occasional system lags, overwhelming notifications, and limitations in customization and task management features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Slack Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,582
    Communication
    1,526
    Team Collaboration
    1,520
    Integrations
    994
    Easy Communication
    974
    Cons
    Missing Features
    392
    Limited Features
    377
    Notification Issues
    310
    Overwhelming Experience
    298
    Inadequate Search
    226
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Slack features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    583,254 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78,342 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat

Users
  • Software Engineer
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 42% Small-Business
  • 40% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Slack is a communication platform designed for real-time conversation, document sharing, and team collaboration with features like organized channels, integrations, and huddles.
  • Users frequently mention the ease of use, the ability to integrate with other tools, and the convenience of real-time communication and document sharing.
  • Users experienced issues with finding previous chats, occasional system lags, overwhelming notifications, and limitations in customization and task management features.
Slack Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,582
Communication
1,526
Team Collaboration
1,520
Integrations
994
Easy Communication
974
Cons
Missing Features
392
Limited Features
377
Notification Issues
310
Overwhelming Experience
298
Inadequate Search
226
Slack features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
583,254 Twitter followers
LinkedIn® Page
www.linkedin.com
78,342 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Guru is an AI-powered knowledge management platform to find, document, and share information instantly.

    Users
    • Customer Service Representative
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 30% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Guru is a knowledge base tool that provides users with easy access to information and resources relevant to their work or search queries.
    • Reviewers appreciate Guru's user-friendly design, comprehensive information, and efficient search functionality, which allows them to quickly find the information they need.
    • Users mentioned issues with Guru's search functionality, stating that it often requires exact keywords to find information, and the platform's inability to work offline.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Guru Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    563
    Helpful
    321
    Comprehensive Information
    275
    Easy Access
    223
    Information Accuracy
    208
    Cons
    Inefficient Searching
    127
    Search Functionality
    112
    Search Functionality Issues
    110
    Inefficient Search
    105
    Inefficient Search Functionality
    101
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Guru features and usability ratings that predict user satisfaction
    9.2
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Guru
    Company Website
    Year Founded
    2013
    HQ Location
    Philadelphia, PA
    Twitter
    @Guru_HQ
    4,323 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,665 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Guru is an AI-powered knowledge management platform to find, document, and share information instantly.

Users
  • Customer Service Representative
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 30% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Guru is a knowledge base tool that provides users with easy access to information and resources relevant to their work or search queries.
  • Reviewers appreciate Guru's user-friendly design, comprehensive information, and efficient search functionality, which allows them to quickly find the information they need.
  • Users mentioned issues with Guru's search functionality, stating that it often requires exact keywords to find information, and the platform's inability to work offline.
Guru Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
563
Helpful
321
Comprehensive Information
275
Easy Access
223
Information Accuracy
208
Cons
Inefficient Searching
127
Search Functionality
112
Search Functionality Issues
110
Inefficient Search
105
Inefficient Search Functionality
101
Guru features and usability ratings that predict user satisfaction
9.2
Q & A
Average: 8.6
Seller Details
Seller
Guru
Company Website
Year Founded
2013
HQ Location
Philadelphia, PA
Twitter
@Guru_HQ
4,323 Twitter followers
LinkedIn® Page
www.linkedin.com
1,665 employees on LinkedIn®

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(3,833)4.1 out of 5
View top Consulting Services for Confluence
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Entry Level Price:$10 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Confluence is the AI-powered collaborative workspace for all teams. Equipped with intelligent AI agents to save time on tedious tasks, brainstorm new ideas, and help you quickly find the answers you n

    Users
    • Software Engineer
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Confluence Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    57
    Team Collaboration
    45
    Integrations
    39
    Organization
    27
    Features
    20
    Cons
    Search Limitations
    12
    Learning Curve
    11
    Page Management
    7
    Not Intuitive
    6
    Slow Performance
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Confluence features and usability ratings that predict user satisfaction
    8.6
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Atlassian
    Company Website
    Year Founded
    2002
    HQ Location
    Sydney and San Francisco
    Twitter
    @Atlassian
    104,288 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17,691 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Confluence is the AI-powered collaborative workspace for all teams. Equipped with intelligent AI agents to save time on tedious tasks, brainstorm new ideas, and help you quickly find the answers you n

Users
  • Software Engineer
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 35% Enterprise
Confluence Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
57
Team Collaboration
45
Integrations
39
Organization
27
Features
20
Cons
Search Limitations
12
Learning Curve
11
Page Management
7
Not Intuitive
6
Slow Performance
6
Confluence features and usability ratings that predict user satisfaction
8.6
Q & A
Average: 8.6
Seller Details
Seller
Atlassian
Company Website
Year Founded
2002
HQ Location
Sydney and San Francisco
Twitter
@Atlassian
104,288 Twitter followers
LinkedIn® Page
www.linkedin.com
17,691 employees on LinkedIn®
(6,780)4.7 out of 5
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Notion is a connected workspace where your team can create docs, take notes, manage tasks, and organize your work – all in one place. And now, with Notion AI, you can augment your capabilities in new

    Users
    • Software Engineer
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 73% Small-Business
    • 22% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Notion is an AI-powered platform that provides functionality across CRM, databases, workflow management, and to-do lists, allowing users to organize information, collaborate with teammates, and build custom workflows.
    • Reviewers appreciate the vast functionality of Notion, its ability to centralize information, the versatility of its platform, and the AI-powered features that boost productivity and assist in content creation.
    • Reviewers noted that Notion can be overwhelming for new users due to its learning curve, it can be sluggish when dealing with large databases, and its offline support and customer service could be improved.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Notion Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,573
    AI Features
    1,450
    Features
    1,447
    Organization
    1,214
    AI Technology
    1,099
    Cons
    Learning Curve
    1,000
    Missing Features
    691
    App Functionality
    540
    Limited Customization
    463
    Limited AI Functionality
    462
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Notion features and usability ratings that predict user satisfaction
    8.2
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Notion
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, California
    Twitter
    @NotionHQ
    486,010 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,811 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Notion is a connected workspace where your team can create docs, take notes, manage tasks, and organize your work – all in one place. And now, with Notion AI, you can augment your capabilities in new

Users
  • Software Engineer
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 73% Small-Business
  • 22% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Notion is an AI-powered platform that provides functionality across CRM, databases, workflow management, and to-do lists, allowing users to organize information, collaborate with teammates, and build custom workflows.
  • Reviewers appreciate the vast functionality of Notion, its ability to centralize information, the versatility of its platform, and the AI-powered features that boost productivity and assist in content creation.
  • Reviewers noted that Notion can be overwhelming for new users due to its learning curve, it can be sluggish when dealing with large databases, and its offline support and customer service could be improved.
Notion Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,573
AI Features
1,450
Features
1,447
Organization
1,214
AI Technology
1,099
Cons
Learning Curve
1,000
Missing Features
691
App Functionality
540
Limited Customization
463
Limited AI Functionality
462
Notion features and usability ratings that predict user satisfaction
8.2
Q & A
Average: 8.6
Seller Details
Seller
Notion
Company Website
Year Founded
2016
HQ Location
San Francisco, California
Twitter
@NotionHQ
486,010 Twitter followers
LinkedIn® Page
www.linkedin.com
5,811 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mentimeter is the audience engagement platform. Easy-to-use, interactive, and innovative; presenting has never been less stressful and more effortless! Create unique and dynamic presentations that wil

    Users
    • Teacher
    • Lecturer
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 38% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mentimeter Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    349
    Engagement
    282
    Interactive Engagement
    223
    Fun
    212
    Presentations
    201
    Cons
    Limited Customization
    93
    PowerPoint Integration
    70
    PowerPoint Issues
    69
    Limited Features
    68
    Presentation Issues
    65
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mentimeter features and usability ratings that predict user satisfaction
    8.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2014
    HQ Location
    Stockholm
    Twitter
    @Mentimeter
    10,648 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    409 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mentimeter is the audience engagement platform. Easy-to-use, interactive, and innovative; presenting has never been less stressful and more effortless! Create unique and dynamic presentations that wil

Users
  • Teacher
  • Lecturer
Industries
  • Higher Education
  • Education Management
Market Segment
  • 38% Small-Business
  • 34% Mid-Market
Mentimeter Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
349
Engagement
282
Interactive Engagement
223
Fun
212
Presentations
201
Cons
Limited Customization
93
PowerPoint Integration
70
PowerPoint Issues
69
Limited Features
68
Presentation Issues
65
Mentimeter features and usability ratings that predict user satisfaction
8.8
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2014
HQ Location
Stockholm
Twitter
@Mentimeter
10,648 Twitter followers
LinkedIn® Page
www.linkedin.com
409 employees on LinkedIn®
(470)4.8 out of 5
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Scribe helps organizations document and scale how work gets done. Our Workflow AI platform turns processes into playbooks to help you train colleagues, assist customers, and drive software adoptio

    Users
    • Operations Manager
    • Director of Operations
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Scribe Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    281
    Time-saving
    151
    Easy Editing
    140
    Features
    130
    Easy Sharing
    128
    Cons
    Editing Difficulties
    54
    Screenshot Issues
    34
    Limited Features
    31
    Expensive
    27
    Confusing Procedures
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Scribe features and usability ratings that predict user satisfaction
    7.9
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Scribe
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, US
    Twitter
    @ScribeHow
    7,113 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    229 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Scribe helps organizations document and scale how work gets done. Our Workflow AI platform turns processes into playbooks to help you train colleagues, assist customers, and drive software adoptio

Users
  • Operations Manager
  • Director of Operations
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Small-Business
  • 41% Mid-Market
Scribe Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
281
Time-saving
151
Easy Editing
140
Features
130
Easy Sharing
128
Cons
Editing Difficulties
54
Screenshot Issues
34
Limited Features
31
Expensive
27
Confusing Procedures
25
Scribe features and usability ratings that predict user satisfaction
7.9
Q & A
Average: 8.6
Seller Details
Seller
Scribe
Company Website
Year Founded
2019
HQ Location
San Francisco, US
Twitter
@ScribeHow
7,113 Twitter followers
LinkedIn® Page
www.linkedin.com
229 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Poka transforms manufacturing operations by empowering workers with real-time access to knowledge, digital tools and expert support. Our AI-driven platform integrates training, communication and troub

    Users
    No information available
    Industries
    • Food Production
    • Manufacturing
    Market Segment
    • 68% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Poka.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    33
    Communication
    24
    Features
    21
    Team Collaboration
    15
    Efficiency Improvement
    14
    Cons
    Learning Curve
    10
    Steep Learning Curve
    6
    Login Issues
    5
    Search Functionality
    5
    Time Consumption
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Poka.io features and usability ratings that predict user satisfaction
    8.6
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IFS
    Year Founded
    1983
    HQ Location
    Linkoping , Sweden
    Twitter
    @ifs
    11,117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,825 employees on LinkedIn®
    Ownership
    STO: IFS
Product Description
How are these determined?Information
This description is provided by the seller.

Poka transforms manufacturing operations by empowering workers with real-time access to knowledge, digital tools and expert support. Our AI-driven platform integrates training, communication and troub

Users
No information available
Industries
  • Food Production
  • Manufacturing
Market Segment
  • 68% Mid-Market
  • 23% Enterprise
Poka.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
33
Communication
24
Features
21
Team Collaboration
15
Efficiency Improvement
14
Cons
Learning Curve
10
Steep Learning Curve
6
Login Issues
5
Search Functionality
5
Time Consumption
5
Poka.io features and usability ratings that predict user satisfaction
8.6
Q & A
Average: 8.6
Seller Details
Seller
IFS
Year Founded
1983
HQ Location
Linkoping , Sweden
Twitter
@ifs
11,117 Twitter followers
LinkedIn® Page
www.linkedin.com
8,825 employees on LinkedIn®
Ownership
STO: IFS
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vevox is a real-time polling and anonymous Q&A platform for employee engagement. Rated #1 by users across Trustpilot, G2, and Capterra, Vevox makes online and in-person meetings & classes unmi

    Users
    • Senior Lecturer
    Industries
    • Higher Education
    • Pharmaceuticals
    Market Segment
    • 40% Enterprise
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vevox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    124
    Engagement
    65
    Interactive Polling
    59
    Features
    57
    Polling
    57
    Cons
    Integration Issues
    15
    Limited Customization
    13
    Survey Issues
    13
    Expensive
    12
    Poor Customer Support
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vevox features and usability ratings that predict user satisfaction
    9.6
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Vevox
    Company Website
    Year Founded
    2016
    HQ Location
    Oakhanger, GB
    Twitter
    @Vevoxapp
    2,632 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    33 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vevox is a real-time polling and anonymous Q&A platform for employee engagement. Rated #1 by users across Trustpilot, G2, and Capterra, Vevox makes online and in-person meetings & classes unmi

Users
  • Senior Lecturer
Industries
  • Higher Education
  • Pharmaceuticals
Market Segment
  • 40% Enterprise
  • 32% Small-Business
Vevox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
124
Engagement
65
Interactive Polling
59
Features
57
Polling
57
Cons
Integration Issues
15
Limited Customization
13
Survey Issues
13
Expensive
12
Poor Customer Support
10
Vevox features and usability ratings that predict user satisfaction
9.6
Q & A
Average: 8.6
Seller Details
Seller
Vevox
Company Website
Year Founded
2016
HQ Location
Oakhanger, GB
Twitter
@Vevoxapp
2,632 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®
(822)4.4 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accura

    Users
    • Marketing Coordinator
    • Digital Marketing Manager
    Industries
    • Financial Services
    • Hospital & Health Care
    Market Segment
    • 41% Enterprise
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Yext is a digital presence platform used for managing online listings, reviews, and business information across multiple platforms.
    • Users frequently mention the ease of use, the ability to manage information across multiple platforms from a single dashboard, and the responsiveness of customer support as key benefits of using Yext.
    • Users reported issues with the platform's user-friendliness, slow customer service response times for non-urgent issues, and occasional syncing delays with third-party platforms.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Yext Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    182
    Customer Support
    126
    Helpful
    122
    Centralized Management
    104
    Features
    103
    Cons
    Poor Customer Support
    53
    Learning Curve
    51
    Difficult Learning
    43
    Learning Difficulty
    39
    Limited Features
    38
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Yext features and usability ratings that predict user satisfaction
    8.9
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Yext
    Company Website
    Year Founded
    2006
    HQ Location
    New York
    Twitter
    @yext
    22,041 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,168 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accura

Users
  • Marketing Coordinator
  • Digital Marketing Manager
Industries
  • Financial Services
  • Hospital & Health Care
Market Segment
  • 41% Enterprise
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Yext is a digital presence platform used for managing online listings, reviews, and business information across multiple platforms.
  • Users frequently mention the ease of use, the ability to manage information across multiple platforms from a single dashboard, and the responsiveness of customer support as key benefits of using Yext.
  • Users reported issues with the platform's user-friendliness, slow customer service response times for non-urgent issues, and occasional syncing delays with third-party platforms.
Yext Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
182
Customer Support
126
Helpful
122
Centralized Management
104
Features
103
Cons
Poor Customer Support
53
Learning Curve
51
Difficult Learning
43
Learning Difficulty
39
Limited Features
38
Yext features and usability ratings that predict user satisfaction
8.9
Q & A
Average: 8.6
Seller Details
Seller
Yext
Company Website
Year Founded
2006
HQ Location
New York
Twitter
@yext
22,041 Twitter followers
LinkedIn® Page
www.linkedin.com
2,168 employees on LinkedIn®
(10,337)4.7 out of 5
Optimized for quick response
View top Consulting Services for ClickUp
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickUp is the everything app for work. It's the only platform that combines project management, knowledge management, and conversations, all in one place—accelerated by the world's most complete work

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClickUp is a comprehensive project management tool that offers a wide range of features for task assignment, communication, progress tracking, and integration with other software.
    • Users frequently mention the flexibility and customizability of ClickUp, its ability to integrate with other software, and its effectiveness in organizing and managing tasks and projects.
    • Reviewers mentioned the steep learning curve due to the abundance of features, occasional performance issues with large workspaces or complex automations, and limitations in the mobile app.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClickUp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,370
    Task Management
    2,621
    Features
    2,521
    Project Management
    2,281
    Organization
    2,062
    Cons
    Missing Features
    1,681
    Learning Curve
    1,356
    Limited Features
    1,007
    Slow Loading
    926
    Not Intuitive
    884
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClickUp features and usability ratings that predict user satisfaction
    8.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ClickUp
    Company Website
    Year Founded
    2017
    HQ Location
    San Diego, California
    Twitter
    @clickup
    68,501 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,304 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickUp is the everything app for work. It's the only platform that combines project management, knowledge management, and conversations, all in one place—accelerated by the world's most complete work

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClickUp is a comprehensive project management tool that offers a wide range of features for task assignment, communication, progress tracking, and integration with other software.
  • Users frequently mention the flexibility and customizability of ClickUp, its ability to integrate with other software, and its effectiveness in organizing and managing tasks and projects.
  • Reviewers mentioned the steep learning curve due to the abundance of features, occasional performance issues with large workspaces or complex automations, and limitations in the mobile app.
ClickUp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,370
Task Management
2,621
Features
2,521
Project Management
2,281
Organization
2,062
Cons
Missing Features
1,681
Learning Curve
1,356
Limited Features
1,007
Slow Loading
926
Not Intuitive
884
ClickUp features and usability ratings that predict user satisfaction
8.5
Q & A
Average: 8.6
Seller Details
Seller
ClickUp
Company Website
Year Founded
2017
HQ Location
San Diego, California
Twitter
@clickup
68,501 Twitter followers
LinkedIn® Page
www.linkedin.com
1,304 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Helpjuice's AI knowledge base is an industry-leading playform designed to supercharge your team and customers by enhancing knowledge sharing across your organization. With Helpjuice, you can capture,

    Users
    • Customer Success Manager
    • Technical Writer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 41% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Helpjuice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    101
    Customer Support
    78
    Helpful
    71
    Customization
    60
    Features
    56
    Cons
    Limited Customization
    29
    Editing Difficulties
    26
    Formatting Issues
    24
    Editing Limitations
    17
    Missing Features
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Helpjuice features and usability ratings that predict user satisfaction
    8.1
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Helpjuice
    Year Founded
    2011
    HQ Location
    Miami, FL
    Twitter
    @HelpJuice
    776 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Helpjuice's AI knowledge base is an industry-leading playform designed to supercharge your team and customers by enhancing knowledge sharing across your organization. With Helpjuice, you can capture,

Users
  • Customer Success Manager
  • Technical Writer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 41% Small-Business
Helpjuice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
101
Customer Support
78
Helpful
71
Customization
60
Features
56
Cons
Limited Customization
29
Editing Difficulties
26
Formatting Issues
24
Editing Limitations
17
Missing Features
16
Helpjuice features and usability ratings that predict user satisfaction
8.1
Q & A
Average: 8.6
Seller Details
Seller
Helpjuice
Year Founded
2011
HQ Location
Miami, FL
Twitter
@HelpJuice
776 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stack Overflow for Teams is a knowledge-sharing platform that facilitates the collection, curation, and dissemination of your company’s knowledge. We do this by providing a platform that’s familiar to

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 45% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Stack Overflow for Teams Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    63
    Knowledge Sharing
    47
    Team Collaboration
    47
    Helpful
    46
    Centralization
    29
    Cons
    Inefficient Search Functionality
    18
    Inadequate Search Functionality
    14
    Search Limitations
    14
    Missing Features
    8
    Poor Interface Design
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Stack Overflow for Teams features and usability ratings that predict user satisfaction
    9.2
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2008
    HQ Location
    New York
    Twitter
    @StackOverflow
    252,630 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    636 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stack Overflow for Teams is a knowledge-sharing platform that facilitates the collection, curation, and dissemination of your company’s knowledge. We do this by providing a platform that’s familiar to

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 45% Mid-Market
  • 38% Small-Business
Stack Overflow for Teams Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
63
Knowledge Sharing
47
Team Collaboration
47
Helpful
46
Centralization
29
Cons
Inefficient Search Functionality
18
Inadequate Search Functionality
14
Search Limitations
14
Missing Features
8
Poor Interface Design
8
Stack Overflow for Teams features and usability ratings that predict user satisfaction
9.2
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2008
HQ Location
New York
Twitter
@StackOverflow
252,630 Twitter followers
LinkedIn® Page
www.linkedin.com
636 employees on LinkedIn®
(1,078)4.8 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MaintainX is the leading maintenance and work execution software, designed specifically for industrial and frontline teams. We help companies streamline maintenance operations, improve asset manageme

    Users
    • Maintenance Manager
    • Facilities Manager
    Industries
    • Manufacturing
    • Facilities Services
    Market Segment
    • 48% Mid-Market
    • 44% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • MaintainX is a software for generating work orders and managing maintenance tasks, with integrated AI and inventory management features.
    • Reviewers frequently mention the user-friendly interface, the ability to customize the software to suit company needs, and the excellent customer service provided by the MaintainX team.
    • Users reported difficulties in navigating the interface initially, issues with the in-app camera feature, and limitations in creating custom reminders for work orders.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MaintainX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    435
    Customer Support
    238
    Work Orders
    185
    Features
    177
    Efficiency Improvement
    152
    Cons
    Missing Features
    91
    Work Order Issues
    74
    Limited Features
    59
    Work Order Management
    51
    Limited Customization
    47
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MaintainX features and usability ratings that predict user satisfaction
    8.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MaintainX
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, California
    Twitter
    @maintainx
    759 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    569 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MaintainX is the leading maintenance and work execution software, designed specifically for industrial and frontline teams. We help companies streamline maintenance operations, improve asset manageme

Users
  • Maintenance Manager
  • Facilities Manager
Industries
  • Manufacturing
  • Facilities Services
Market Segment
  • 48% Mid-Market
  • 44% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • MaintainX is a software for generating work orders and managing maintenance tasks, with integrated AI and inventory management features.
  • Reviewers frequently mention the user-friendly interface, the ability to customize the software to suit company needs, and the excellent customer service provided by the MaintainX team.
  • Users reported difficulties in navigating the interface initially, issues with the in-app camera feature, and limitations in creating custom reminders for work orders.
MaintainX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
435
Customer Support
238
Work Orders
185
Features
177
Efficiency Improvement
152
Cons
Missing Features
91
Work Order Issues
74
Limited Features
59
Work Order Management
51
Limited Customization
47
MaintainX features and usability ratings that predict user satisfaction
8.8
Q & A
Average: 8.6
Seller Details
Seller
MaintainX
Company Website
Year Founded
2018
HQ Location
San Francisco, California
Twitter
@maintainx
759 Twitter followers
LinkedIn® Page
www.linkedin.com
569 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bloomfire is the leading AI-driven Enterprise Intelligence and Knowledge Management solution. The platform connects employees with the right information, exactly when, and where it's needed, empowerin

    Users
    • Account Manager
    • Project Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bloomfire Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    28
    Customer Support
    12
    Helpful
    11
    Intuitive
    10
    Centralization
    9
    Cons
    Formatting Issues
    4
    AI Accuracy
    3
    Inefficient Search
    3
    Inefficient Search Functionality
    3
    Search Functionality Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bloomfire features and usability ratings that predict user satisfaction
    9.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bloomfire
    Company Website
    Year Founded
    2010
    HQ Location
    Austin, TX
    Twitter
    @Bloomfire
    6,460 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    80 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bloomfire is the leading AI-driven Enterprise Intelligence and Knowledge Management solution. The platform connects employees with the right information, exactly when, and where it's needed, empowerin

Users
  • Account Manager
  • Project Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 33% Enterprise
Bloomfire Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
28
Customer Support
12
Helpful
11
Intuitive
10
Centralization
9
Cons
Formatting Issues
4
AI Accuracy
3
Inefficient Search
3
Inefficient Search Functionality
3
Search Functionality Issues
3
Bloomfire features and usability ratings that predict user satisfaction
9.3
Q & A
Average: 8.6
Seller Details
Seller
Bloomfire
Company Website
Year Founded
2010
HQ Location
Austin, TX
Twitter
@Bloomfire
6,460 Twitter followers
LinkedIn® Page
www.linkedin.com
80 employees on LinkedIn®
(254)4.7 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spekit is the AI‑powered sales enablement platform built for the Change Economy. Change is constant. Products evolve, buyers shift, and tech stacks multiply. Is your enablement ready? Spekit autom

    Users
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 69% Mid-Market
    • 19% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Spekit is a tool designed to consolidate user guides and provide quick, accessible information to users, integrating with various business applications like Salesforce and Slack.
    • Reviewers like Spekit's ease of use, its ability to deliver information in bite-sized pieces, and its integration with other business tools, which enhances efficiency and speeds up onboarding.
    • Reviewers experienced issues with Spekit's search functionality, occasional slow loading times, and some found the interface confusing to navigate with too many tabs.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Spekit Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    101
    Helpful
    61
    Customer Support
    53
    Integrations
    51
    Easy Integrations
    38
    Cons
    Missing Features
    21
    Inefficient Search Functionality
    13
    Inadequate Search Functionality
    12
    Navigation Difficulties
    10
    Search Limitations
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Spekit features and usability ratings that predict user satisfaction
    8.4
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    Denver, Colorado
    Twitter
    @spekitapp
    1,221 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spekit is the AI‑powered sales enablement platform built for the Change Economy. Change is constant. Products evolve, buyers shift, and tech stacks multiply. Is your enablement ready? Spekit autom

Users
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 69% Mid-Market
  • 19% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Spekit is a tool designed to consolidate user guides and provide quick, accessible information to users, integrating with various business applications like Salesforce and Slack.
  • Reviewers like Spekit's ease of use, its ability to deliver information in bite-sized pieces, and its integration with other business tools, which enhances efficiency and speeds up onboarding.
  • Reviewers experienced issues with Spekit's search functionality, occasional slow loading times, and some found the interface confusing to navigate with too many tabs.
Spekit Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
101
Helpful
61
Customer Support
53
Integrations
51
Easy Integrations
38
Cons
Missing Features
21
Inefficient Search Functionality
13
Inadequate Search Functionality
12
Navigation Difficulties
10
Search Limitations
9
Spekit features and usability ratings that predict user satisfaction
8.4
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2018
HQ Location
Denver, Colorado
Twitter
@spekitapp
1,221 Twitter followers
LinkedIn® Page
www.linkedin.com
108 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RightAnswers is the leading KCS v6 verified knowledge management platform designed for complex enterprises needing scalable, AI-powered support solutions. We have over 20 years of experience provid

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 55% Enterprise
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Upland RightAnswers Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Customer Support
    9
    Features
    5
    Helpful
    4
    Intuitive
    4
    Cons
    Delays
    3
    AI Limitations
    2
    Learning Curve
    2
    Time Consumption
    2
    App Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Upland RightAnswers features and usability ratings that predict user satisfaction
    8.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Austin, TX
    LinkedIn® Page
    www.linkedin.com
    954 employees on LinkedIn®
    Ownership
    NASDAQ:UPLD
Product Description
How are these determined?Information
This description is provided by the seller.

RightAnswers is the leading KCS v6 verified knowledge management platform designed for complex enterprises needing scalable, AI-powered support solutions. We have over 20 years of experience provid

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 55% Enterprise
  • 24% Mid-Market
Upland RightAnswers Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Customer Support
9
Features
5
Helpful
4
Intuitive
4
Cons
Delays
3
AI Limitations
2
Learning Curve
2
Time Consumption
2
App Functionality
1
Upland RightAnswers features and usability ratings that predict user satisfaction
8.3
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2010
HQ Location
Austin, TX
LinkedIn® Page
www.linkedin.com
954 employees on LinkedIn®
Ownership
NASDAQ:UPLD
(139)4.7 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Shelf is a modern knowledge platform that helps on-demand businesses improve service and increase productivity with fast, helpful answers to customer and employee questions. Shelf's MerlinAI listens f

    Users
    No information available
    Industries
    • Financial Services
    • Consumer Services
    Market Segment
    • 57% Mid-Market
    • 28% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Shelf Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Knowledge Base
    3
    Easy Integrations
    2
    Efficiency
    2
    Time-saving
    2
    Cons
    Missing Features
    2
    Difficult Learning Curve
    1
    Editing Difficulties
    1
    Editing Limitations
    1
    Error Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Shelf features and usability ratings that predict user satisfaction
    9.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Shelf
    Company Website
    HQ Location
    Stamford, CT
    Twitter
    @shelf_io
    1,241 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    208 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Shelf is a modern knowledge platform that helps on-demand businesses improve service and increase productivity with fast, helpful answers to customer and employee questions. Shelf's MerlinAI listens f

Users
No information available
Industries
  • Financial Services
  • Consumer Services
Market Segment
  • 57% Mid-Market
  • 28% Enterprise
Shelf Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Knowledge Base
3
Easy Integrations
2
Efficiency
2
Time-saving
2
Cons
Missing Features
2
Difficult Learning Curve
1
Editing Difficulties
1
Editing Limitations
1
Error Issues
1
Shelf features and usability ratings that predict user satisfaction
9.3
Q & A
Average: 8.6
Seller Details
Seller
Shelf
Company Website
HQ Location
Stamford, CT
Twitter
@shelf_io
1,241 Twitter followers
LinkedIn® Page
www.linkedin.com
208 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Document360 is an AI-powered knowledge base platform designed to create both public and private knowledge bases, standard operating procedures (SOPs), user manuals, software documentation, and more. T

    Users
    • Technical Writer
    • Senior Technical Writer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 41% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Document360 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    56
    Customer Support
    46
    Features
    40
    Intuitive
    36
    Helpful
    32
    Cons
    Software Bugs
    12
    Missing Features
    11
    Editing Difficulties
    10
    Expensive
    10
    Editing Limitations
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Document360 features and usability ratings that predict user satisfaction
    8.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    London
    Twitter
    @BizTalk360
    1,962 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    329 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Document360 is an AI-powered knowledge base platform designed to create both public and private knowledge bases, standard operating procedures (SOPs), user manuals, software documentation, and more. T

Users
  • Technical Writer
  • Senior Technical Writer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 41% Small-Business
Document360 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
56
Customer Support
46
Features
40
Intuitive
36
Helpful
32
Cons
Software Bugs
12
Missing Features
11
Editing Difficulties
10
Expensive
10
Editing Limitations
8
Document360 features and usability ratings that predict user satisfaction
8.8
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2009
HQ Location
London
Twitter
@BizTalk360
1,962 Twitter followers
LinkedIn® Page
www.linkedin.com
329 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The ECS Electronic Work Instructions module provides manufacturing information and instructions, which are automatically displayed to the right user through an easy-to-use and intuitive interface. The

    Users
    No information available
    Industries
    • Electrical/Electronic Manufacturing
    • Oil & Energy
    Market Segment
    • 36% Small-Business
    • 34% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ABB Electronic Work Instructions features and usability ratings that predict user satisfaction
    8.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ABB
    HQ Location
    Zurich
    Twitter
    @ABBgroupnews
    155,677 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    116,549 employees on LinkedIn®
    Ownership
    NYSE:ABB
    Total Revenue (USD mm)
    $26,134
Product Description
How are these determined?Information
This description is provided by the seller.

The ECS Electronic Work Instructions module provides manufacturing information and instructions, which are automatically displayed to the right user through an easy-to-use and intuitive interface. The

Users
No information available
Industries
  • Electrical/Electronic Manufacturing
  • Oil & Energy
Market Segment
  • 36% Small-Business
  • 34% Enterprise
ABB Electronic Work Instructions features and usability ratings that predict user satisfaction
8.8
Q & A
Average: 8.6
Seller Details
Seller
ABB
HQ Location
Zurich
Twitter
@ABBgroupnews
155,677 Twitter followers
LinkedIn® Page
www.linkedin.com
116,549 employees on LinkedIn®
Ownership
NYSE:ABB
Total Revenue (USD mm)
$26,134
(313)4.8 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $2,000.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tango personal CRM admin combines the best features from Digital Adoption, AI Copilot, Automation, and Revenue Intelligence products. ⭐ Extracts data from anywhere: CRM records, call transcripts,

    Users
    No information available
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 59% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tango is a tool designed to create step-by-step process guides, making it easier to document and share workflows.
    • Reviewers frequently mention the ease of use, the time-saving aspect of the tool, and the ability to create clear, consistent, and easy-to-follow guides.
    • Reviewers noted limitations such as the inability to capture non-webpage products like Microsoft Excel, the lack of video capture options, and issues with browser speed while creating a Tango.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tango Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    224
    Easy Creation
    114
    Time-saving
    99
    Easy Editing
    74
    Intuitive
    66
    Cons
    Screenshot Issues
    20
    Limited Options
    16
    Expensive
    14
    Confusing Procedures
    13
    Missing Functionality
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tango features and usability ratings that predict user satisfaction
    8.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tango
    Company Website
    Year Founded
    2020
    HQ Location
    Los Angeles, CA
    LinkedIn® Page
    www.linkedin.com
    70 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tango personal CRM admin combines the best features from Digital Adoption, AI Copilot, Automation, and Revenue Intelligence products. ⭐ Extracts data from anywhere: CRM records, call transcripts,

Users
No information available
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 59% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tango is a tool designed to create step-by-step process guides, making it easier to document and share workflows.
  • Reviewers frequently mention the ease of use, the time-saving aspect of the tool, and the ability to create clear, consistent, and easy-to-follow guides.
  • Reviewers noted limitations such as the inability to capture non-webpage products like Microsoft Excel, the lack of video capture options, and issues with browser speed while creating a Tango.
Tango Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
224
Easy Creation
114
Time-saving
99
Easy Editing
74
Intuitive
66
Cons
Screenshot Issues
20
Limited Options
16
Expensive
14
Confusing Procedures
13
Missing Functionality
12
Tango features and usability ratings that predict user satisfaction
8.5
Q & A
Average: 8.6
Seller Details
Seller
Tango
Company Website
Year Founded
2020
HQ Location
Los Angeles, CA
LinkedIn® Page
www.linkedin.com
70 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Upland Panviva delivers AI-powered, expert-approved guidance and recommendations to build confidence and trust for contact center agents and customers. Panviva ensures complex organizations and their

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Insurance
    Market Segment
    • 51% Mid-Market
    • 42% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Upland Panviva Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Helpful
    5
    Ease of Learning
    4
    Communication
    3
    Customizability
    3
    Cons
    Limited Customization
    3
    Editing Difficulties
    2
    Editing Limitations
    2
    Learning Curve
    2
    Steep Learning Curve
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Upland Panviva features and usability ratings that predict user satisfaction
    8.6
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Austin, TX
    LinkedIn® Page
    www.linkedin.com
    954 employees on LinkedIn®
    Ownership
    NASDAQ:UPLD
Product Description
How are these determined?Information
This description is provided by the seller.

Upland Panviva delivers AI-powered, expert-approved guidance and recommendations to build confidence and trust for contact center agents and customers. Panviva ensures complex organizations and their

Users
No information available
Industries
  • Hospital & Health Care
  • Insurance
Market Segment
  • 51% Mid-Market
  • 42% Enterprise
Upland Panviva Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Helpful
5
Ease of Learning
4
Communication
3
Customizability
3
Cons
Limited Customization
3
Editing Difficulties
2
Editing Limitations
2
Learning Curve
2
Steep Learning Curve
2
Upland Panviva features and usability ratings that predict user satisfaction
8.6
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2010
HQ Location
Austin, TX
LinkedIn® Page
www.linkedin.com
954 employees on LinkedIn®
Ownership
NASDAQ:UPLD
(604)4.7 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, con

    Users
    • System Administrator
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 69% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IT Glue Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    265
    Document Management
    146
    Integrations
    124
    Password Management
    114
    Organization
    108
    Cons
    Search Functionality
    40
    Missing Features
    36
    Search Limitations
    35
    Slow Performance
    29
    App Functionality
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IT Glue features and usability ratings that predict user satisfaction
    7.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,550 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,018 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, con

Users
  • System Administrator
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 69% Small-Business
  • 27% Mid-Market
IT Glue Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
265
Document Management
146
Integrations
124
Password Management
114
Organization
108
Cons
Search Functionality
40
Missing Features
36
Search Limitations
35
Slow Performance
29
App Functionality
27
IT Glue features and usability ratings that predict user satisfaction
7.8
Q & A
Average: 8.6
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,550 Twitter followers
LinkedIn® Page
www.linkedin.com
5,018 employees on LinkedIn®
Entry Level Price:$100.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonse

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • KnowledgeOwl Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Knowledge Base
    13
    Customer Support
    12
    Features
    12
    Customization
    8
    Cons
    Complexity
    3
    Lack of Resources
    3
    Limited Customization
    3
    Limited Reporting
    3
    Learning Curve
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • KnowledgeOwl features and usability ratings that predict user satisfaction
    8.0
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Broomfield, CO
    Twitter
    @knowledge_owl
    822 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonse

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 33% Small-Business
KnowledgeOwl Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Knowledge Base
13
Customer Support
12
Features
12
Customization
8
Cons
Complexity
3
Lack of Resources
3
Limited Customization
3
Limited Reporting
3
Learning Curve
2
KnowledgeOwl features and usability ratings that predict user satisfaction
8.0
Q & A
Average: 8.6
Seller Details
Year Founded
2015
HQ Location
Broomfield, CO
Twitter
@knowledge_owl
822 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
(141)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The easiest way to turn sleep slides into engaging experiences with quizzes, polls, word clouds and more. AhaSlides is trusted by over 2 million educators and business professionals all over the w

    Users
    • Professor
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 45% Small-Business
    • 38% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • AhaSlides is a platform designed for creating interactive presentations, quizzes, and polls for academic, professional, and corporate settings.
    • Users frequently mention the ease of use, variety of question types, high degree of personalization, and the ability to import from existing data as key benefits of AhaSlides.
    • Users reported limitations such as the inability to organize quizzes by topic or training session, lack of an undo option, and occasional issues with site navigation.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AhaSlides Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    64
    Ease of Use
    63
    Engagement
    52
    Interactive Polling
    33
    Interactivity
    32
    Cons
    Limited Customization
    22
    Presentation Issues
    14
    Limited Features
    10
    PowerPoint Issues
    10
    Limited Options
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AhaSlides features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    AhaSlides
    Company Website
    Year Founded
    2019
    HQ Location
    Singapore
    Twitter
    @AhaSlides
    533 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    42 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The easiest way to turn sleep slides into engaging experiences with quizzes, polls, word clouds and more. AhaSlides is trusted by over 2 million educators and business professionals all over the w

Users
  • Professor
Industries
  • Higher Education
  • Education Management
Market Segment
  • 45% Small-Business
  • 38% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • AhaSlides is a platform designed for creating interactive presentations, quizzes, and polls for academic, professional, and corporate settings.
  • Users frequently mention the ease of use, variety of question types, high degree of personalization, and the ability to import from existing data as key benefits of AhaSlides.
  • Users reported limitations such as the inability to organize quizzes by topic or training session, lack of an undo option, and occasional issues with site navigation.
AhaSlides Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
64
Ease of Use
63
Engagement
52
Interactive Polling
33
Interactivity
32
Cons
Limited Customization
22
Presentation Issues
14
Limited Features
10
PowerPoint Issues
10
Limited Options
8
AhaSlides features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Seller
AhaSlides
Company Website
Year Founded
2019
HQ Location
Singapore
Twitter
@AhaSlides
533 Twitter followers
LinkedIn® Page
www.linkedin.com
42 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Office Hours is a knowledge-sharing marketplace that connects clients with advisors in specific expertise areas. Clients search for and book 30 to 60-minute calls with advisors who have the expertise

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Information Technology and Services
    Market Segment
    • 57% Enterprise
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • officehours Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    8
    Customer Support
    6
    Ease of Use
    6
    Team Collaboration
    5
    Time-saving
    3
    Cons
    Software Bugs
    2
    Data Loss
    1
    Difficult Setup
    1
    Missing Features
    1
    Time-Consumption
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • officehours features and usability ratings that predict user satisfaction
    9.6
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    San Francisco, CA
    Twitter
    @OfficeHours
    827 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    273 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Office Hours is a knowledge-sharing marketplace that connects clients with advisors in specific expertise areas. Clients search for and book 30 to 60-minute calls with advisors who have the expertise

Users
No information available
Industries
  • Hospital & Health Care
  • Information Technology and Services
Market Segment
  • 57% Enterprise
  • 29% Small-Business
officehours Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
8
Customer Support
6
Ease of Use
6
Team Collaboration
5
Time-saving
3
Cons
Software Bugs
2
Data Loss
1
Difficult Setup
1
Missing Features
1
Time-Consumption
1
officehours features and usability ratings that predict user satisfaction
9.6
Q & A
Average: 8.6
Seller Details
Year Founded
2020
HQ Location
San Francisco, CA
Twitter
@OfficeHours
827 Twitter followers
LinkedIn® Page
www.linkedin.com
273 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Igloo Software is the only digital workplace platform that enables a truly connected, collaborative, and engaged frontline and desked workforce. Igloo creates multi-channel, personalized digital exper

    Users
    No information available
    Industries
    • Information Technology and Services
    • Non-Profit Organization Management
    Market Segment
    • 56% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Igloo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customizability
    1
    Customization
    1
    Ease of Use
    1
    Easy Setup
    1
    Intuitive
    1
    Cons
    Expensive
    1
    Limited Features
    1
    Notification Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Igloo features and usability ratings that predict user satisfaction
    8.9
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Igloo
    Year Founded
    2008
    HQ Location
    Kitchener, Canada
    Twitter
    @IglooSoftware
    7,538 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    104 employees on LinkedIn®
    Phone
    +1.877.664.4566
Product Description
How are these determined?Information
This description is provided by the seller.

Igloo Software is the only digital workplace platform that enables a truly connected, collaborative, and engaged frontline and desked workforce. Igloo creates multi-channel, personalized digital exper

Users
No information available
Industries
  • Information Technology and Services
  • Non-Profit Organization Management
Market Segment
  • 56% Mid-Market
  • 30% Enterprise
Igloo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customizability
1
Customization
1
Ease of Use
1
Easy Setup
1
Intuitive
1
Cons
Expensive
1
Limited Features
1
Notification Issues
1
Igloo features and usability ratings that predict user satisfaction
8.9
Q & A
Average: 8.6
Seller Details
Seller
Igloo
Year Founded
2008
HQ Location
Kitchener, Canada
Twitter
@IglooSoftware
7,538 Twitter followers
LinkedIn® Page
www.linkedin.com
104 employees on LinkedIn®
Phone
+1.877.664.4566
(472)4.7 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$0/month per Doc Maker...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Coda is the all-in-one digital workspace that blends the flexibility of docs, the structure of spreadsheets, the power of applications, and the intelligence of AI—built for the Enterprise. Coda starts

    Users
    • Product Manager
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Coda.io is a platform that merges spreadsheet, database, and document capabilities to allow users to create unique solutions for diverse use cases.
    • Reviewers appreciate the platform's versatility, ease of use, and collaborative features, highlighting its ability to streamline workflows, foster creativity, and facilitate efficient teamwork.
    • Reviewers mentioned a few drawbacks such as the learning curve for new users, lack of cross-compatibility with industry standard markdown, and the need for more advanced features like the ability to lock table columns and customize forms.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Coda Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    36
    Features
    21
    Organization
    20
    Flexibility
    19
    Team Collaboration
    17
    Cons
    Learning Curve
    15
    Missing Features
    14
    Not Intuitive
    8
    Steep Learning Curve
    8
    Limited Customization
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Coda features and usability ratings that predict user satisfaction
    8.4
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Coda
    Company Website
    Year Founded
    2014
    HQ Location
    San Francisco, California
    Twitter
    @coda_hq
    22,288 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    202 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Coda is the all-in-one digital workspace that blends the flexibility of docs, the structure of spreadsheets, the power of applications, and the intelligence of AI—built for the Enterprise. Coda starts

Users
  • Product Manager
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Coda.io is a platform that merges spreadsheet, database, and document capabilities to allow users to create unique solutions for diverse use cases.
  • Reviewers appreciate the platform's versatility, ease of use, and collaborative features, highlighting its ability to streamline workflows, foster creativity, and facilitate efficient teamwork.
  • Reviewers mentioned a few drawbacks such as the learning curve for new users, lack of cross-compatibility with industry standard markdown, and the need for more advanced features like the ability to lock table columns and customize forms.
Coda Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
36
Features
21
Organization
20
Flexibility
19
Team Collaboration
17
Cons
Learning Curve
15
Missing Features
14
Not Intuitive
8
Steep Learning Curve
8
Limited Customization
7
Coda features and usability ratings that predict user satisfaction
8.4
Q & A
Average: 8.6
Seller Details
Seller
Coda
Company Website
Year Founded
2014
HQ Location
San Francisco, California
Twitter
@coda_hq
22,288 Twitter followers
LinkedIn® Page
www.linkedin.com
202 employees on LinkedIn®
Entry Level Price:Starting at $800.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ocasta is a frontline performance platform that brings knowledge to teams in various industries, including retail, hospitality, fitness, and contact centers. This innovative solution transforms daily

    Users
    No information available
    Industries
    • Telecommunications
    Market Segment
    • 73% Enterprise
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ocasta Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Intuitive
    13
    Customer Support
    8
    User Interface
    8
    Engagement
    7
    Cons
    App Glitches
    3
    Missing Features
    3
    Bug Issues
    2
    Error Handling
    2
    Inadequate Reporting
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ocasta features and usability ratings that predict user satisfaction
    7.6
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ocasta
    Company Website
    Year Founded
    2011
    HQ Location
    Brighton, United Kingdom
    Twitter
    @ocastahq
    981 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ocasta is a frontline performance platform that brings knowledge to teams in various industries, including retail, hospitality, fitness, and contact centers. This innovative solution transforms daily

Users
No information available
Industries
  • Telecommunications
Market Segment
  • 73% Enterprise
  • 12% Mid-Market
Ocasta Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Intuitive
13
Customer Support
8
User Interface
8
Engagement
7
Cons
App Glitches
3
Missing Features
3
Bug Issues
2
Error Handling
2
Inadequate Reporting
2
Ocasta features and usability ratings that predict user satisfaction
7.6
Q & A
Average: 8.6
Seller Details
Seller
Ocasta
Company Website
Year Founded
2011
HQ Location
Brighton, United Kingdom
Twitter
@ocastahq
981 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
(81)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zingtree AI - Intelligent Process Automation for Customer Support Zingtree transforms customer support for B2C enterprises by automating complex workflows and integrating seamlessly with enterprise a

    Users
    No information available
    Industries
    • Consumer Services
    • Consumer Goods
    Market Segment
    • 44% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zingtree Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    46
    Helpful
    27
    Intuitive
    23
    Features
    18
    Customer Support
    16
    Cons
    Limited Options
    10
    Missing Features
    10
    Learning Curve
    9
    Limited Customization
    8
    Slow Performance
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zingtree features and usability ratings that predict user satisfaction
    8.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zingtree
    Company Website
    Year Founded
    2020
    HQ Location
    Palo Alto, US
    Twitter
    @zingtree
    253 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zingtree AI - Intelligent Process Automation for Customer Support Zingtree transforms customer support for B2C enterprises by automating complex workflows and integrating seamlessly with enterprise a

Users
No information available
Industries
  • Consumer Services
  • Consumer Goods
Market Segment
  • 44% Mid-Market
  • 32% Small-Business
Zingtree Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
46
Helpful
27
Intuitive
23
Features
18
Customer Support
16
Cons
Limited Options
10
Missing Features
10
Learning Curve
9
Limited Customization
8
Slow Performance
8
Zingtree features and usability ratings that predict user satisfaction
8.5
Q & A
Average: 8.6
Seller Details
Seller
Zingtree
Company Website
Year Founded
2020
HQ Location
Palo Alto, US
Twitter
@zingtree
253 Twitter followers
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lark is an all-in-one collaboration platform for teams looking to streamline workflows and achieve business results faster. With a seamless user experience across desktop and mobile devices, Lark ensu

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Lark Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    44
    Features
    42
    Team Collaboration
    29
    All-in-one
    23
    Communication
    21
    Cons
    Learning Curve
    10
    Integration Issues
    9
    Limited Features
    8
    Performance Issues
    8
    Slow Loading
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lark features and usability ratings that predict user satisfaction
    9.0
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Lark
    Year Founded
    2003
    HQ Location
    Singapore, Singapore
    Twitter
    @lark
    483 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    174 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lark is an all-in-one collaboration platform for teams looking to streamline workflows and achieve business results faster. With a seamless user experience across desktop and mobile devices, Lark ensu

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Small-Business
  • 30% Mid-Market
Lark Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
44
Features
42
Team Collaboration
29
All-in-one
23
Communication
21
Cons
Learning Curve
10
Integration Issues
9
Limited Features
8
Performance Issues
8
Slow Loading
8
Lark features and usability ratings that predict user satisfaction
9.0
Q & A
Average: 8.6
Seller Details
Seller
Lark
Year Founded
2003
HQ Location
Singapore, Singapore
Twitter
@lark
483 Twitter followers
LinkedIn® Page
www.linkedin.com
174 employees on LinkedIn®
(271)4.8 out of 5
Optimized for quick response
Save to My Lists
20% off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole team communicating efficiently

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 45% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TextExpander Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    135
    Time-Saving
    98
    Time-saving
    96
    Daily Use
    60
    Useful
    53
    Cons
    Software Bugs
    25
    Learning Curve
    15
    Missing Features
    14
    App Issues
    13
    Complexity
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TextExpander features and usability ratings that predict user satisfaction
    7.4
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    San Francisco, US
    Twitter
    @TextExpander
    12,449 Twitter followers
    LinkedIn® Page
    linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole team communicating efficiently

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 45% Small-Business
  • 29% Mid-Market
TextExpander Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
135
Time-Saving
98
Time-saving
96
Daily Use
60
Useful
53
Cons
Software Bugs
25
Learning Curve
15
Missing Features
14
App Issues
13
Complexity
10
TextExpander features and usability ratings that predict user satisfaction
7.4
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2005
HQ Location
San Francisco, US
Twitter
@TextExpander
12,449 Twitter followers
LinkedIn® Page
linkedin.com
47 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    livepro are experts in Customer Experience Knowledge Management and are passionate about improving customer experience. Since 2001 livepro have been delivering a powerful knowledge management solution

    Users
    • Knowledge Specialist
    Industries
    • Financial Services
    • Government Administration
    Market Segment
    • 56% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • livepro Knowledge Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Case Management
    1
    Customer Support
    1
    Ease of Use
    1
    Easy Implementation
    1
    Easy Setup
    1
    Cons
    Admin Issues
    1
    Complexity
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • livepro Knowledge Management features and usability ratings that predict user satisfaction
    9.7
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    livepro
    Year Founded
    2001
    HQ Location
    North Sydney, NSW
    Twitter
    @liveprosoftware
    100 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

livepro are experts in Customer Experience Knowledge Management and are passionate about improving customer experience. Since 2001 livepro have been delivering a powerful knowledge management solution

Users
  • Knowledge Specialist
Industries
  • Financial Services
  • Government Administration
Market Segment
  • 56% Mid-Market
  • 34% Enterprise
livepro Knowledge Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Case Management
1
Customer Support
1
Ease of Use
1
Easy Implementation
1
Easy Setup
1
Cons
Admin Issues
1
Complexity
1
livepro Knowledge Management features and usability ratings that predict user satisfaction
9.7
Q & A
Average: 8.6
Seller Details
Seller
livepro
Year Founded
2001
HQ Location
North Sydney, NSW
Twitter
@liveprosoftware
100 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SaaS-based Serviceware Knowledge gets the most out of your organization’s knowledge because it’s easy to use, deploy and administer. Serviceware Knowledge wraps a beautiful interface around a fully-fe

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 41% Mid-Market
    • 37% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Serviceware Knowledge features and usability ratings that predict user satisfaction
    8.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1998
    HQ Location
    Idstein, Hesse
    Twitter
    @serviceware
    187 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    361 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SaaS-based Serviceware Knowledge gets the most out of your organization’s knowledge because it’s easy to use, deploy and administer. Serviceware Knowledge wraps a beautiful interface around a fully-fe

Users
No information available
Industries
No information available
Market Segment
  • 41% Mid-Market
  • 37% Enterprise
Serviceware Knowledge features and usability ratings that predict user satisfaction
8.3
Q & A
Average: 8.6
Seller Details
Year Founded
1998
HQ Location
Idstein, Hesse
Twitter
@serviceware
187 Twitter followers
LinkedIn® Page
www.linkedin.com
361 employees on LinkedIn®
(256)4.2 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $100.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Epsilon3 is the first AI-powered procedure and resource management tool designed for teams that engineer, build, test, and operate advanced products and systems. ✔ Standardize & Optimize Proc

    Users
    • Customer Service Representative
    Industries
    • Aviation & Aerospace
    • Financial Services
    Market Segment
    • 44% Mid-Market
    • 41% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Epsilon3 is a software that provides procedures and guides for customer support, stores articles, and synchronizes operations across various platforms.
    • Reviewers like the user-friendly functionality of Epsilon3, its real-time updates, the ability to create checklists, and the exceptional customer support.
    • Reviewers experienced difficulties in locating specific information, outdated information, slow loading times, limited customization options, and unclear interface.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Epsilon3 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    117
    Procedure Management
    52
    Features
    49
    Efficiency
    41
    Intuitive
    37
    Cons
    Learning Curve
    43
    Complexity
    38
    Confusing Procedures
    33
    Learning Difficulty
    33
    Complex Procedures
    32
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Epsilon3 features and usability ratings that predict user satisfaction
    8.1
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Epsilon3
    Company Website
    Year Founded
    2021
    HQ Location
    Los Angeles, California
    Twitter
    @Epsilon3Inc
    939 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    25 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Epsilon3 is the first AI-powered procedure and resource management tool designed for teams that engineer, build, test, and operate advanced products and systems. ✔ Standardize & Optimize Proc

Users
  • Customer Service Representative
Industries
  • Aviation & Aerospace
  • Financial Services
Market Segment
  • 44% Mid-Market
  • 41% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Epsilon3 is a software that provides procedures and guides for customer support, stores articles, and synchronizes operations across various platforms.
  • Reviewers like the user-friendly functionality of Epsilon3, its real-time updates, the ability to create checklists, and the exceptional customer support.
  • Reviewers experienced difficulties in locating specific information, outdated information, slow loading times, limited customization options, and unclear interface.
Epsilon3 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
117
Procedure Management
52
Features
49
Efficiency
41
Intuitive
37
Cons
Learning Curve
43
Complexity
38
Confusing Procedures
33
Learning Difficulty
33
Complex Procedures
32
Epsilon3 features and usability ratings that predict user satisfaction
8.1
Q & A
Average: 8.6
Seller Details
Seller
Epsilon3
Company Website
Year Founded
2021
HQ Location
Los Angeles, California
Twitter
@Epsilon3Inc
939 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
(414)4.8 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Together powers world-class mentorship programs that are scalable, measurable, organized, and effective at companies like Teledoc, Heineken, Kellogg’s, and more. We empower every employee to find peer

    Users
    • Founder
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 62% Enterprise
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Together Mentorship Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Mentorship
    107
    Ease of Use
    91
    Team Collaboration
    33
    Learning
    31
    Collaboration
    29
    Cons
    Scheduling Issues
    19
    Access Limitations
    11
    Inefficient Matching
    9
    Notification Issues
    9
    Learning Difficulties
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Together Mentorship features and usability ratings that predict user satisfaction
    8.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    Toronto, CA
    Twitter
    @TogetherSoftwre
    75 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Together powers world-class mentorship programs that are scalable, measurable, organized, and effective at companies like Teledoc, Heineken, Kellogg’s, and more. We empower every employee to find peer

Users
  • Founder
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 62% Enterprise
  • 25% Mid-Market
Together Mentorship Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Mentorship
107
Ease of Use
91
Team Collaboration
33
Learning
31
Collaboration
29
Cons
Scheduling Issues
19
Access Limitations
11
Inefficient Matching
9
Notification Issues
9
Learning Difficulties
8
Together Mentorship features and usability ratings that predict user satisfaction
8.3
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2018
HQ Location
Toronto, CA
Twitter
@TogetherSoftwre
75 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
Entry Level Price:free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Online Portals for Group Collaboration & Knowledge Sharing

    Users
    • Graduate Teaching Assistant
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 42% Enterprise
    • 39% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho Wiki features and usability ratings that predict user satisfaction
    8.2
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    103,834 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26,328 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Online Portals for Group Collaboration & Knowledge Sharing

Users
  • Graduate Teaching Assistant
Industries
  • Higher Education
  • Education Management
Market Segment
  • 42% Enterprise
  • 39% Mid-Market
Zoho Wiki features and usability ratings that predict user satisfaction
8.2
Q & A
Average: 8.6
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
103,834 Twitter followers
LinkedIn® Page
www.linkedin.com
26,328 employees on LinkedIn®
Phone
+1 (888) 900-9646
Entry Level Price:$8.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Slite is the fastest way to access trusted company information. Powered by AI, Slite’s knowledge base enables growing teams to instantly get the answers they need - without even searching. From onbo

    Users
    • Product Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 64% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Slite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    36
    Helpful
    18
    Team Collaboration
    18
    Intuitive
    16
    Features
    13
    Cons
    Lack of Features
    8
    Missing Features
    6
    Formatting Issues
    4
    Learning Curve
    4
    Limited Sharing
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Slite features and usability ratings that predict user satisfaction
    8.1
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Slite
    Year Founded
    2016
    HQ Location
    Paris
    Twitter
    @sliteHQ
    3,506 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    35 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Slite is the fastest way to access trusted company information. Powered by AI, Slite’s knowledge base enables growing teams to instantly get the answers they need - without even searching. From onbo

Users
  • Product Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 64% Small-Business
  • 29% Mid-Market
Slite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
36
Helpful
18
Team Collaboration
18
Intuitive
16
Features
13
Cons
Lack of Features
8
Missing Features
6
Formatting Issues
4
Learning Curve
4
Limited Sharing
4
Slite features and usability ratings that predict user satisfaction
8.1
Q & A
Average: 8.6
Seller Details
Seller
Slite
Year Founded
2016
HQ Location
Paris
Twitter
@sliteHQ
3,506 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®
Entry Level Price:$249.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trainual is a software designed for growing teams that need to document, scale, and streamline repeatable operations. Think of it as the go-to playbook that captures every process, policy, role, and r

    Users
    • Operations Manager
    • Office Manager
    Industries
    • Marketing and Advertising
    • Construction
    Market Segment
    • 65% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Trainual is a platform designed to streamline onboarding and training processes by providing a centralized location for SOPs, trainings, and company information.
    • Reviewers appreciate Trainual's user-friendly interface, its ability to incorporate multimedia content, and its effective tracking features that ensure training completion and compliance.
    • Reviewers noted some limitations in Trainual's customization options, its basic reporting tool, and difficulties in formatting and organizing content.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Trainual Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    183
    Simple
    87
    Training
    82
    Features
    69
    Intuitive
    68
    Cons
    Missing Features
    45
    Limited Customization
    34
    Limited Features
    30
    Organizational Difficulties
    23
    Learning Curve
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Trainual features and usability ratings that predict user satisfaction
    8.6
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Trainual
    Company Website
    Year Founded
    2018
    HQ Location
    Scottsdale, AZ
    Twitter
    @trainual
    1,284 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    135 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trainual is a software designed for growing teams that need to document, scale, and streamline repeatable operations. Think of it as the go-to playbook that captures every process, policy, role, and r

Users
  • Operations Manager
  • Office Manager
Industries
  • Marketing and Advertising
  • Construction
Market Segment
  • 65% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Trainual is a platform designed to streamline onboarding and training processes by providing a centralized location for SOPs, trainings, and company information.
  • Reviewers appreciate Trainual's user-friendly interface, its ability to incorporate multimedia content, and its effective tracking features that ensure training completion and compliance.
  • Reviewers noted some limitations in Trainual's customization options, its basic reporting tool, and difficulties in formatting and organizing content.
Trainual Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
183
Simple
87
Training
82
Features
69
Intuitive
68
Cons
Missing Features
45
Limited Customization
34
Limited Features
30
Organizational Difficulties
23
Learning Curve
21
Trainual features and usability ratings that predict user satisfaction
8.6
Q & A
Average: 8.6
Seller Details
Seller
Trainual
Company Website
Year Founded
2018
HQ Location
Scottsdale, AZ
Twitter
@trainual
1,284 Twitter followers
LinkedIn® Page
www.linkedin.com
135 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Smarter, faster answers Deliver crowdsourced and verified knowledge in bite-size, wherever your teams work (Email, Slack, CRM, Chrome, and more). Accelerate deals and provide outstanding customer expe

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 64% Mid-Market
    • 20% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Seismic Knowledge Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Knowledge Base
    1
    Knowledge Management
    1
    Cons
    AI Limitations
    1
    Chat Functionality Issues
    1
    Difficult Settings
    1
    Inadequate Features
    1
    Inefficient Search Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Seismic Knowledge features and usability ratings that predict user satisfaction
    8.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Seismic
    Year Founded
    2010
    HQ Location
    San Diego, CA
    Twitter
    @SeismicSoftware
    3,840 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,250 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Smarter, faster answers Deliver crowdsourced and verified knowledge in bite-size, wherever your teams work (Email, Slack, CRM, Chrome, and more). Accelerate deals and provide outstanding customer expe

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 64% Mid-Market
  • 20% Small-Business
Seismic Knowledge Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Knowledge Base
1
Knowledge Management
1
Cons
AI Limitations
1
Chat Functionality Issues
1
Difficult Settings
1
Inadequate Features
1
Inefficient Search Functionality
1
Seismic Knowledge features and usability ratings that predict user satisfaction
8.5
Q & A
Average: 8.6
Seller Details
Seller
Seismic
Year Founded
2010
HQ Location
San Diego, CA
Twitter
@SeismicSoftware
3,840 Twitter followers
LinkedIn® Page
www.linkedin.com
1,250 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    eXo Platform is an open source digital workplace solution that helps you connect, align and engage your teams around a single interface. You can use it to improve company and peer-to-peer communicatio

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 38% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • eXo Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Team Collaboration
    5
    Collaboration
    4
    Ease of Use
    3
    Task Management
    3
    Tools
    3
    Cons
    Organizational Challenges
    2
    Overwhelming
    1
    Overwhelming Features
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • eXo Platform features and usability ratings that predict user satisfaction
    9.2
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2003
    HQ Location
    Paris, Paris
    Twitter
    @eXoPlatform
    105,282 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    94 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

eXo Platform is an open source digital workplace solution that helps you connect, align and engage your teams around a single interface. You can use it to improve company and peer-to-peer communicatio

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 38% Small-Business
  • 33% Mid-Market
eXo Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Team Collaboration
5
Collaboration
4
Ease of Use
3
Task Management
3
Tools
3
Cons
Organizational Challenges
2
Overwhelming
1
Overwhelming Features
1
Poor Customer Support
1
eXo Platform features and usability ratings that predict user satisfaction
9.2
Q & A
Average: 8.6
Seller Details
Year Founded
2003
HQ Location
Paris, Paris
Twitter
@eXoPlatform
105,282 Twitter followers
LinkedIn® Page
www.linkedin.com
94 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instructions? Suck. Frontline training? Inefficient. Processes? Inconsistent. Skills gaps? Everywhere. Honestly, you deserve better. SwipeGuide is a frontline how-to platform for work instruct

    Users
    No information available
    Industries
    • Manufacturing
    • Food Production
    Market Segment
    • 64% Mid-Market
    • 25% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SwipeGuide (powered by L2L) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Media Uploads
    14
    Instruction Creation
    12
    Easy Creation
    10
    Guides
    9
    Cons
    Limited Options
    12
    Editing Difficulties
    6
    Missing Features
    6
    Editing Issues
    5
    Editing Limitations
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SwipeGuide (powered by L2L) features and usability ratings that predict user satisfaction
    8.0
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Amsterdam, Netherlands
    Twitter
    @Swipeguide
    256 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instructions? Suck. Frontline training? Inefficient. Processes? Inconsistent. Skills gaps? Everywhere. Honestly, you deserve better. SwipeGuide is a frontline how-to platform for work instruct

Users
No information available
Industries
  • Manufacturing
  • Food Production
Market Segment
  • 64% Mid-Market
  • 25% Enterprise
SwipeGuide (powered by L2L) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Media Uploads
14
Instruction Creation
12
Easy Creation
10
Guides
9
Cons
Limited Options
12
Editing Difficulties
6
Missing Features
6
Editing Issues
5
Editing Limitations
5
SwipeGuide (powered by L2L) features and usability ratings that predict user satisfaction
8.0
Q & A
Average: 8.6
Seller Details
Year Founded
2015
HQ Location
Amsterdam, Netherlands
Twitter
@Swipeguide
256 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rungway is the comms and engagement platform helping companies to embed connected and inclusive cultures. By transforming how employees share advice and engage with management, staff perform at their

    Users
    No information available
    Industries
    • Financial Services
    • Investment Management
    Market Segment
    • 63% Enterprise
    • 32% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rungway features and usability ratings that predict user satisfaction
    10.0
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rungway
    Year Founded
    2016
    HQ Location
    London, GB
    Twitter
    @rungway
    679 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rungway is the comms and engagement platform helping companies to embed connected and inclusive cultures. By transforming how employees share advice and engage with management, staff perform at their

Users
No information available
Industries
  • Financial Services
  • Investment Management
Market Segment
  • 63% Enterprise
  • 32% Mid-Market
Rungway features and usability ratings that predict user satisfaction
10.0
Q & A
Average: 8.6
Seller Details
Seller
Rungway
Year Founded
2016
HQ Location
London, GB
Twitter
@rungway
679 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Starmind is the smartest, fastest and most intuitive way to connect employees to the expert knowledge they need. Its human-centric patented AI learns who knows what on any given topic and identifies t

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 93% Enterprise
    • 7% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Starmind features and usability ratings that predict user satisfaction
    9.4
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    Zürich, Zürich
    Twitter
    @starmind
    2,526 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    51 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Starmind is the smartest, fastest and most intuitive way to connect employees to the expert knowledge they need. Its human-centric patented AI learns who knows what on any given topic and identifies t

Users
No information available
Industries
No information available
Market Segment
  • 93% Enterprise
  • 7% Mid-Market
Starmind features and usability ratings that predict user satisfaction
9.4
Q & A
Average: 8.6
Seller Details
Year Founded
2010
HQ Location
Zürich, Zürich
Twitter
@starmind
2,526 Twitter followers
LinkedIn® Page
www.linkedin.com
51 employees on LinkedIn®
30% off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Docsie is an innovative documentation management tool designed for ease of use and efficiency. It stands out with its AI-powered features, enabling automated content creation and updates. Ideal for t

    Users
    • Technical Writer
    • Project Manager
    Industries
    • Information Technology and Services
    • Management Consulting
    Market Segment
    • 79% Small-Business
    • 18% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Docsie Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Content Management
    3
    Ease of Use
    3
    Features
    3
    Document Management
    2
    Layout Organization
    2
    Cons
    File Management
    3
    Missing Features
    2
    Bug Issues
    1
    Complexity
    1
    Complex Platform
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Docsie features and usability ratings that predict user satisfaction
    10.0
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Docsie
    Company Website
    Year Founded
    2022
    HQ Location
    Ontario, Canada
    Twitter
    @likalo_llc
    19,301 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Docsie is an innovative documentation management tool designed for ease of use and efficiency. It stands out with its AI-powered features, enabling automated content creation and updates. Ideal for t

Users
  • Technical Writer
  • Project Manager
Industries
  • Information Technology and Services
  • Management Consulting
Market Segment
  • 79% Small-Business
  • 18% Enterprise
Docsie Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Content Management
3
Ease of Use
3
Features
3
Document Management
2
Layout Organization
2
Cons
File Management
3
Missing Features
2
Bug Issues
1
Complexity
1
Complex Platform
1
Docsie features and usability ratings that predict user satisfaction
10.0
Q & A
Average: 8.6
Seller Details
Seller
Docsie
Company Website
Year Founded
2022
HQ Location
Ontario, Canada
Twitter
@likalo_llc
19,301 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
Entry Level Price:$27.50
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ProcedureFlow is a reimagined knowledge base. It makes the most complicated information easy and intuitive to create, maintain and use, even in highly regulated and complicated industries. By providin

    Users
    No information available
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 50% Mid-Market
    • 33% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ProcedureFlow features and usability ratings that predict user satisfaction
    8.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Saint John, NB
    Twitter
    @ProcedureFlow
    368 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    61 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ProcedureFlow is a reimagined knowledge base. It makes the most complicated information easy and intuitive to create, maintain and use, even in highly regulated and complicated industries. By providin

Users
No information available
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 50% Mid-Market
  • 33% Enterprise
ProcedureFlow features and usability ratings that predict user satisfaction
8.8
Q & A
Average: 8.6
Seller Details
Year Founded
2015
HQ Location
Saint John, NB
Twitter
@ProcedureFlow
368 Twitter followers
LinkedIn® Page
www.linkedin.com
61 employees on LinkedIn®
(289)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Slab is a modern knowledge hub and wiki that helps teams unlock their full potential through shared learning and documentation. Slab features a beautiful, easy-to-use editor, dozens of integrations li

    Users
    • Account Manager
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Slab Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Organization
    5
    Ease of Use
    4
    Integrations
    2
    Team Collaboration
    2
    Time-saving
    2
    Cons
    Limited Customization
    2
    Limited Functionality
    2
    Overwhelming
    2
    Formatting Issues
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Slab features and usability ratings that predict user satisfaction
    8.1
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Slab, Inc
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, California
    Twitter
    @SLAB
    1,273 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Slab is a modern knowledge hub and wiki that helps teams unlock their full potential through shared learning and documentation. Slab features a beautiful, easy-to-use editor, dozens of integrations li

Users
  • Account Manager
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 34% Mid-Market
Slab Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Organization
5
Ease of Use
4
Integrations
2
Team Collaboration
2
Time-saving
2
Cons
Limited Customization
2
Limited Functionality
2
Overwhelming
2
Formatting Issues
1
Learning Curve
1
Slab features and usability ratings that predict user satisfaction
8.1
Q & A
Average: 8.6
Seller Details
Seller
Slab, Inc
Company Website
Year Founded
2016
HQ Location
San Francisco, California
Twitter
@SLAB
1,273 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®

Knowledge Management Software Quick Facts for Enterprise Business Users

Content below is current as of June, 2024
Summary of Reviews

Reviews Summary: The Best Knowledge Management Software for Enterprise Businesses

At G2 we have some of the most definitive data on the best Knowledge Management software for enterprise businesses. G2 users have generated 17 Knowledge Management software reviews and associated data from users working for large-scale companies. We have identified 227 individual Knowledge Management products offering the features, pricing and support that enterprise companies look for when comparing Knowledge Management software and solutions. These reviews are generated using the qualitative and quantitative feedback from G2 members working in enterprise companies and who have used these Knowledge Management software products.

When G2 reviewers submit their software reviews, they often provide information on the type of company they work for and what market segment they belong to. We break these different market segments into three distinct groups:

Enterprise businesses have their own unique requirements when it comes to Knowledge Management software compared to small or mid-market companies. That is why these individual software reviews are especially helpful when comparing product set up, ease of use and overall cost.

Below you will find FAQs and review snippets for Knowledge Management software that works well for large companies. Reviews are written by G2 users with real-world experience using these products.

FAQs About Knowledge Management Software for Enterprise Businesses

What are the best Knowledge Management software products for large-scale businesses, according to G2 reviewers?

How many Knowledge Management software reviews are from users working in enterprise businesses?

The 17 reviews for large-scale Knowledge Management service providers on G2 vary often. Specific review details for the nearly 227 Knowledge Management providers can be found below.

Here’s What Reviewers Working at Large Businesses Have to Say About Knowledge Management Software

Questions Responses
Here is what professionals in large-scale businesses liked best about Knowledge Management software products.
Confluence: "similar to wikipedia and it has a friendly interface"
- Max F., Strategic Business Analyst, Enterprise (> 1000 emp.)

Guru: "The ease of use. Easy search bar within the Chrome Extension to allow me to quickly find the answers I need."
- Kristi M., Photographer | Designer | Pastry Chef, Enterprise (> 1000 emp.)

ClickUp: "The overall platform. The three different views are great for switching up how to look at my work"
- Alex S., Operations Analyst at Premier Inc., Enterprise (> 1000 emp.)

Here is what professionals in large-scale businesses liked least about Knowledge Management software products.
Confluence: "The formatting of spreadsheets is not always "fitted"."
- Shaheda Shelina C., Billing Specialist, Enterprise (> 1000 emp.)

Epsilon3: "With out current implementation, I don't see a good way to get data out of E3. We need to be able to export data on measurements, current release status of groups of reports, etc."
- Robert S., Enterprise (> 1000 emp.)

ClickUp: "I have spent two weeks trying to get it to work. I prepaid for a year, yet can't get any tech support."
- Beau S., Enterprise (> 1000 emp.)

These are what professionals in enterprise businesses recommend to others considering Knowledge Management software.
Confluence: "really depends on needs of the organization so evaluate thoroughly before investing."
- Divya J., Senior Software Engineer at F5 Networks, Enterprise (> 1000 emp.)

Guru: "Go for it! Definitely an amazing tool."
- Diana C., IT Trust/Operations, Enterprise (> 1000 emp.)

ClickUp: "Use this!"
- Alex S., Operations Analyst at Premier Inc., Enterprise (> 1000 emp.)

These are the problems users said the software was solving and how it is benefiting them in large-scale companies.
Confluence: "Elicitation"
- Max F., Strategic Business Analyst, Enterprise (> 1000 emp.)

Guru: "Customer service."
- Kristi M., Photographer | Designer | Pastry Chef, Enterprise (> 1000 emp.)

ClickUp: "Prioritizing work and making sure things get done"
- Alex S., Operations Analyst at Premier Inc., Enterprise (> 1000 emp.)

Reviews by Industry: Information Technology and Services, Computer Software, and Financial Services

Reviews by Industry: Knowledge Management Software for Large-Scale Companies

G2 currently has 1230 Knowledge Management software reviews from users working in enterprise companies across multiple industries. These reviews and associated data help G2 provide those working in large-scale companies find the right Knowledge Management software products for their specific industry. Features, support, and usability needs differ from industry to industry, making it a challenge to find the best Knowledge Management software for enterprise businesses.

The Knowledge Management software reviews and FAQs below were chosen specifically because they reflect the experiences of G2 users working at enterprise companies in industries that commonly use Knowledge Management software.

Industry-Specific Knowledge Management Software FAQs for Large Businesses

Which industries are most enterprise business Knowledge Management software reviewers working in?

  • 11.1% of reviewers work at Information Technology and Services companies.
  • 8.9% of reviewers work at Computer Software companies.
  • 7.1% of reviewers work at Financial Services companies.

Which Knowledge Management software products are the best for large-scale Computer Software companies?

Which Knowledge Management software products are the best for large Financial Services companies?

What titles do the Knowledge Management software reviewers have at their large-scale businesses?

G2 users who review Knowledge Management products for large companies often have titles like:

  • Strategic Business Analyst
  • Photographer | Designer | Pastry Chef
  • Operations Analyst at Premier Inc.

Enterprise Business Knowledge Management Software Reviews from Popular Industries

Below you will learn what reviewers from enterprise companies liked and disliked about the Knowledge Management software products that are popular in their industries.

Industry What Reviewers from Enterprise Businesses Liked What Reviewers from Enterprise Businesses Disliked
Information Technology and Services
Confluence: "Ease of use! Web page like functionality without needing to know anything on layouts, etc."
- Adam W., Senior Director, CIS Business Partner Sales & GTM, Enterprise (> 1000 emp.)

Epsilon3: "I haven't found one yet. If the product can determine a problem without the need for a technician's interaction, it might be more useful."
- Matthew L., Enterprise (> 1000 emp.)

Computer Software
Confluence: "Easy to use and very quick turnaround time for payout"
- Farbod A., Business Intelligence at Cornerstone OnDemand, Enterprise (> 1000 emp.)

Confluence: "Creating charts with LucidChart is a nightmare, Search functionality is not good, versioning is non existent, Formatting documents is much to be desired."
- Anil J P., Network Administrator at Infor, Enterprise (> 1000 emp.)

Financial Services
Guru: "All the information in in Guru is very easy to search and share. Even without login to the application."
- Vittal P., Enterprise (> 1000 emp.)

Epsilon3: "So far nothing. Just needing more experience/exposure to the program."
- Melina M., Enterprise (> 1000 emp.)

Reviews by Features

Knowledge Management Software Feature Reviews from Professionals at Enterprise Businesses

Knowing the features of any software tool, app or platform are crucial when you are a professional working at a large-scale company. That’s why G2 has users from enterprise businesses review the 1165 features of popular Knowledge Management software products for quality, usability, and support. These Knowledge Management software features are analyzed and rated throughout the 128 Knowledge Management software reviews created by G2 users. Detailed, market segment-specific feedback can help you determine if a particular Knowledge Management software product has the attributes and functionality best for your market segment.

There are standard features across all the Knowledge Management software products reviewed on G2. Below we’ve listed the highest-rated standard features of Knowledge Management software products along with some of the core attributes that help drive the performance of those features:

  • Nonconformance (99% average rating)
    • Change Management (100% rating)
    • Conformance Records (98% rating)
  • Risk Management (98% average rating)
    • Supplier Evaluation (98% rating)
    • Operational Risk (98% rating)
    • Assesments (98% rating)
  • Quality system (97% average rating)
    • Collaboration (100% rating)
    • Analytics and Reports (97% rating)
    • Document Control (95% rating)

Knowledge Management Software Features FAQs from Professionals at Large Companies

Below you will find answers to frequently asked questions about the features of Knowledge Management Software asked by G2 reviewers working at large-scale companies.

What are the most important Knowledge Management software features for large companies and professionals?

  • Templates - 23 G2 reviews and a 98% rating.
  • Collaboration - 13 G2 reviews and a 100% rating.
  • Customizability - 13 G2 reviews and a 100% rating.
  • API Flexibility - 13 G2 reviews and a 99% rating.
  • Corrective Actions - 13 G2 reviews and a 99% rating.

What are the best Knowledge Management software products with Templates features for enterprise companies?

  • Azumuta 4.8-star rating from 0 reviews.
  • Andonix 4.8-star rating from 0 reviews.
  • AIMSCO 4.6-star rating from 0 reviews.

What are the best Knowledge Management software products with Collaboration features for enterprise businesses?

  • Azumuta 4.8-star rating from 0 reviews.
  • Andonix 4.8-star rating from 0 reviews.
  • AIMSCO 4.6-star rating from 0 reviews.

What are the best Knowledge Management software products with Customizability features for large companies?

  • Unleash 5-star rating from 0 reviews.
  • Andonix 4.8-star rating from 0 reviews.
  • Dashworks 4.4-star rating from 0 reviews.

What are the best Knowledge Management software products with API Flexibility features for large-scale companies?

  • Unleash 5-star rating from 0 reviews.
  • Andonix 4.8-star rating from 0 reviews.
  • Dashworks 4.4-star rating from 0 reviews.

What are the best Knowledge Management software products with Corrective Actions features for large-scale companies?

  • Azumuta 4.8-star rating from 0 reviews.
  • Andonix 4.8-star rating from 0 reviews.
  • AIMSCO 4.6-star rating from 0 reviews.

Below are the Knowledge Management software features that G2 reviewers from enterprise businesses like best and least for the top-rated products.

Product Highest Rated Features Lowest Rated Features
Unleash Here are three features users from large companies love the most about Unleash:

  • Learning
  • Data
  • Security
Here are three features users from enterprise businesses love the least about Unleash:

  • Lead Facilitation
  • Organization
  • Performance
livepro Knowledge Management Here are three features users from large companies love the most about livepro Knowledge Management:

  • Access Options
  • Data Security
  • Knowledge Base
Here are three features users from enterprise businesses love the least about livepro Knowledge Management:

  • Customer Support
  • Generative AI
  • Self-Service Experience
Fibery Here are three features users from large companies love the most about Fibery:

  • User Interface Design
  • Planning
  • Communication
Here are three features users from enterprise businesses love the least about Fibery:

  • Administration
  • Analytics
  • Audio
Serviceware Knowledge Here are three features users from large companies love the most about Serviceware Knowledge:

  • Security
  • Content
  • Knowledge Base
Here are three features users from enterprise businesses love the least about Serviceware Knowledge:

  • Administration
  • Compliance
  • Customer Support
Scribe Here are three features users from large companies love the most about Scribe:

  • Platform Basics
  • Security
  • Knowledge Base
Here are three features users from enterprise businesses love the least about Scribe:

  • Access Options
  • Checklist Options
  • Software Availability