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Zoho Books Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Zoho Books to be easy to use, enjoying its user-friendly interface and flexible accounting features. (42 mentions)
Users find Zoho Books to excel in easy-to-use accounting management, streamlining tasks with its user-friendly interface. (14 mentions)
Users value the best invoicing tools offered by Zoho Books, making financial management efficient and seamless. (14 mentions)
Users appreciate the best invoicing tools provided by Zoho Books, simplifying financial management for their businesses. (12 mentions)
Users value the automation features of Zoho Books, simplifying payment reminders and enhancing transaction management. (11 mentions)
Users enjoy the simple and intuitive user interface of Zoho Books, enhancing usability and accessibility. (11 mentions)
Users express dissatisfaction with poor customer support, citing slow response times and a lack of detailed assistance. (12 mentions)
Users are disappointed by the missing features in Zoho Books, especially on mobile, which limits their usability. (8 mentions)
Users experience data management challenges with inventory and synchronization delays, along with data deletion after inactivity. (7 mentions)
Users find the learning curve steep, requiring time to familiarize themselves with the extensive features of Zoho Books. (6 mentions)
Users find the learning difficulty in Zoho Books challenging due to its vast features and coding knowledge requirements. (6 mentions)
Users find the limited customization options in Zoho Books frustrating, impacting their ability to tailor the software effectively. (5 mentions)

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309 Zoho Books Reviews

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309 Zoho Books Reviews
4.5 out of 5
309 Zoho Books Reviews
4.5 out of 5

Zoho Books Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Aprajeeta S.
AS
Founder & CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoho Books?

I've been already using Zoho's products to align my business operations. When I found Zoho books in the list, I instantly liked that I can centrally manage book-keeping with Zoho. The platform is very sleek, hence I didn't find much challenge feeding in details. I could get P&L statements and various business reports in a single click, saving me from hours of work. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

Nothing specific as such at my stage of usage. Review collected by and hosted on G2.com.

Piyush J.
PJ
Owner
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about Zoho Books?

The GST Return Filling is the best part of this Software. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

The Pricing of Software is Bit High, It will be better if it is lesser. Review collected by and hosted on G2.com.

Rodolfo D.
RD
Presales Engineering & Deal Manager
Telecommunications
Enterprise(> 1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoho Books?

I like the ease with which I can keep track of my finances. I can keep an updated record of my income and expenses, as well as track which invoices are due and which I have already paid. my accounting is much clearer and more efficient. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

On rare occasions the synchronization with my bank can take a while, and I have run into minor data loading errors. Review collected by and hosted on G2.com.

KS
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zoho Books?

It has as untutive interface that's easy to navigate, making it simple for user, even those without extensive accounting knowledege. also Zoho Books offer a wide array of features covering invoicing, expense tracking, inventory management, bank reconciliation and more. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

In my prospective I think it a best but some users might find limitaions in customization option as compared to more advance accounting software when it comes to highly specific or complex requirement

And also like other software Zoho books also encounter occasional bugs or glitches but team is very supportive to solve issues Review collected by and hosted on G2.com.

Ahmed D.
AD
Turkeyana CEO
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho One?

i think its a good service and complete soulation for the compamies Review collected by and hosted on G2.com.

What do you dislike about Zoho One?

until now there's noothing make me dosnt like zoho Review collected by and hosted on G2.com.

ML
owner
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoho Books?

Extremely flexible for almost any type of business. Easy to learn and easy to train others. You can run your business with your cell phone, tablet, or computer. I have used Zoho Books for running an importing and exporting company. It's use of multiple currencys works great with suppliers in other countries. It's free version is great for start ups and small businesses. You can upgrade for extra features as your needs and business grows. It will link to your bank and credit card accounts, which makes tracking expenses easy. They have in app chat support that is fairly responsive. You don't have to wait long to get a live person for help. I recommend this software to my friends and businesses. Zoho suite of apps all work together. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

There is very little to say about what I dislike about Zoho Books. I would improve their customization capabilities for their templates of invoices, purchase orders, and other business forms. Review collected by and hosted on G2.com.

DP
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about Zoho Books?

Easily, the easiest to use, actually works as it is implemented. Integrates easilty with many features to use. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

Zoho does not do much marketing in the United States. Review collected by and hosted on G2.com.

LB
Director
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about Zoho One?

All the apps are integrated. It is really functional and useful for my own business as well as for my clients' businesses. Review collected by and hosted on G2.com.

What do you dislike about Zoho One?

More training manuals would be helpful. Eventhough it is very user friendly, a manual might teach you a lot more about the apps and what they can do. Review collected by and hosted on G2.com.

Zeel P.
ZP
Student Intern
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoho Books?

Time-saving automation features keep my books in perfect order.

Seamless invoicing and real-time updates provide a clear overview of my business finances.

Navigating Zoho Books is an efficient way, making financial management effortless. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

The mobile app lacks some desktop features, limiting on-the-go functionality.

Occasional delays in syncing between app and web versions can be frustrating.

Customer support should provide more detailed guidance for complex issues. Review collected by and hosted on G2.com.

Shoaib A.
SA
Operations Supervisor
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoho Books?

Their compatibility with all the government implemented policies and procedures, specifically VAT and barcode and they always update their software accordingly. Secondly their pricing is so much better from the market Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

I think everything is goof with zoho, if only they consider training the new account holders on how to take full benefit from their system Review collected by and hosted on G2.com.