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Compare QuickBooks Online and Zoho Books 
At a Glance
Market Segments
Small-Business (82.5% of reviews)
Small-Business (68.2% of reviews)
Entry-Level Pricing
$20 per month
$0 For businesses with turnover <50K USD per annum
QuickBooks Online
Star Rating
(3,449)4.0 out of 5
Market Segments
Small-Business (82.5% of reviews)
Entry-Level Pricing
$20 per month
Browse all 4 pricing plansZoho Books
Star Rating
(309)4.5 out of 5
Market Segments
Small-Business (68.2% of reviews)
Entry-Level Pricing
$0 For businesses with turnover <50K USD per annum
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that QuickBooks Online excels in its "Inventory Tracking" feature, scoring a perfect 9.0, which allows for detailed oversight of stock levels and movements. In contrast, Zoho Books, while still strong, has a slightly lower score of 8.3 in this area, indicating that QuickBooks may offer a more robust solution for businesses with complex inventory needs.
- Reviewers mention that Zoho Books shines in "Ease of Use," with a score of 9.0 compared to QuickBooks Online's 8.2. This suggests that users find Zoho Books more intuitive and user-friendly, making it a better choice for those who prioritize a straightforward interface.
- G2 users highlight the superior "Quality of Support" in Zoho Books, which received a score of 8.3, while QuickBooks Online lagged behind at 7.5. This difference indicates that users may experience more responsive and helpful customer service with Zoho Books.
- Users on G2 report that QuickBooks Online's "Recurring Billing" feature, scoring 8.7, is particularly effective for businesses that rely on subscription models. Zoho Books, with a score of 8.7 as well, offers similar functionality, but QuickBooks is often noted for its seamless integration with other financial tools.
- Reviewers mention that Zoho Books provides better "Customization" options, scoring 8.3 compared to QuickBooks Online's 7.5. This flexibility allows businesses to tailor the software to their specific needs, which is a significant advantage for companies with unique operational requirements.
- Users say that QuickBooks Online's "Financial Statements" feature, with a score of 8.6, is highly regarded for its comprehensive reporting capabilities. In comparison, Zoho Books scored 8.8, indicating that while both products offer strong reporting features, Zoho may provide slightly more advanced options for financial analysis.
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Pricing
Entry-Level Pricing
QuickBooks Online
Simple Start
$20
per month
- Customize and send invoices
- Track income and expenses
- Create and manage estimates
Zoho Books
FREE
$0
For businesses with turnover <50K USD per annum
- 1 User + 1 Accountant
- Manage Clients
- Manage Invoices (Up to 1,000)
Free Trial
QuickBooks Online
Free Trial is available
Zoho Books
Free Trial is available
Ratings
Meets Requirements
8.3
2,857
8.9
270
Ease of Use
8.2
2,893
9.0
275
Ease of Setup
7.9
1,427
8.7
138
Ease of Admin
8.1
1,346
9.0
119
Quality of Support
7.5
2,576
8.3
261
Has the product been a good partner in doing business?
7.8
1,311
8.9
118
Product Direction (% positive)
7.5
2,803
9.3
261
Features by Category
General Ledger
8.0
814
8.6
131
|
Verified
7.9
1247
|
Verified
8.2
119
8.1
1355
|
Verified
8.5
129
|
Verified
Accounts Receivable
8.1
1503
|
Verified
8.6
140
8.0
1217
|
Verified
8.2
129
|
Verified
7.7
1050
|
Verified
8.0
127
|
Verified
Accounts Payable
7.6
642
8.3
117
8.3
1367
|
Verified
8.6
132
|
Verified
8.1
1036
|
Verified
8.6
133
|
Verified
Other Functionality
7.7
820
|
Verified
8.2
118
|
Verified
7.7
846
|
Verified
8.1
120
|
Verified
7.7
820
|
Verified
8.0
118
|
Verified
7.7
1027
|
Verified
8.3
122
|
Verified
7.8
1197
|
Verified
8.2
118
8.4
1542
|
Verified
8.6
129
|
Verified
8.2
1059
|
Verified
8.0
113
8.1
1105
|
Verified
8.5
122
|
Verified
Reporting & Analytics
8.6
1705
|
Verified
8.8
136
|
Verified
8.1
1659
|
Verified
8.5
125
|
Verified
7.9
1293
|
Verified
8.3
121
|
Verified
8.2
1644
|
Verified
8.7
139
|
Verified
Platform
7.5
1436
|
Verified
8.3
130
|
Verified
7.7
1287
|
Verified
8.3
131
|
Verified
8.3
1537
|
Verified
8.9
135
|
Verified
7.9
947
|
Verified
8.5
120
|
Verified
8.3
1638
|
Verified
8.9
134
|
Verified
8.1
1445
|
Verified
8.5
131
|
Verified
Integration
7.9
1472
|
Verified
8.7
127
|
Verified
7.6
596
8.2
124
7.9
1101
8.3
120
|
Verified
Cash Flow
8.3
536
|
Verified
8.6
118
|
Verified
8.7
606
|
Verified
9.0
121
|
Verified
8.4
559
|
Verified
8.8
118
|
Verified
Budgeting & Forecasting
7.9
1293
|
Verified
8.3
121
|
Verified
8.1
498
|
Verified
8.5
117
|
Verified
7.9
415
|
Verified
8.0
106
|
Verified
8.2
523
|
Verified
8.3
111
|
Verified
Revenue
8.4
524
|
Verified
8.6
113
|
Verified
8.4
493
|
Verified
8.6
109
|
Verified
8.0
425
8.1
108
|
Verified
Payroll
8.4
443
|
Verified
7.9
96
|
Verified
8.2
435
|
Verified
7.6
93
|
Verified
8.2
464
|
Verified
8.2
109
|
Verified
8.4
513
|
Verified
8.8
109
|
Verified
AI
7.4
88
7.3
11
7.5
89
8.2
12
7.5
88
8.3
12
7.2
87
7.1
11
7.5
88
8.0
11
6.6
87
7.9
11
8.0
91
8.5
12
7.7
89
8.6
12
7.2
86
7.2
12
7.1
86
7.1
12
Mobile Applications - Accounting
8.0
36
7.9
7
7.7
34
8.6
6
7.9
35
7.9
7
6.6
35
8.1
6
8.1
36
9.2
6
8.3
36
9.4
6
General Ledger
8.0
814
8.6
131
|
Verified
7.9
1247
|
Verified
8.2
119
8.1
1355
|
Verified
8.5
129
|
Verified
Accounts Receivable
8.1
1503
|
Verified
8.6
140
8.0
1217
|
Verified
8.2
129
|
Verified
7.7
1050
|
Verified
8.0
127
|
Verified
Accounts Payable
7.6
642
8.3
117
8.3
1367
|
Verified
8.6
132
|
Verified
8.1
1036
|
Verified
8.6
133
|
Verified
Multichannel inventory management
8.6
76
Not enough data
8.7
77
Not enough data
8.6
73
Not enough data
3PL inventory management
8.9
89
Not enough data
8.8
79
Not enough data
8.6
81
Not enough data
Inventory Management
9.0
87
Not enough data
9.0
86
Not enough data
8.8
82
Not enough data
8.8
82
Not enough data
8.8
89
Not enough data
Inventory Management Platform Features
8.9
109
Not enough data
8.8
106
Not enough data
8.6
108
Not enough data
8.4
99
Not enough data
8.2
102
Not enough data
8.8
95
Not enough data
8.3
101
Not enough data
8.7
103
Not enough data
8.9
106
Not enough data
8.8
110
Not enough data
Order Entry
8.7
102
Not enough data
9.0
96
Not enough data
8.6
100
Not enough data
Order Tracking
8.2
85
Not enough data
8.1
87
Not enough data
8.1
82
Not enough data
Inventory Management
8.3
84
Not enough data
8.2
82
Not enough data
8.1
78
Not enough data
Customer Management
8.4
86
Not enough data
8.5
94
Not enough data
8.5
96
Not enough data
Subscription Management
8.7
99
Not enough data
8.4
94
Not enough data
8.5
101
Not enough data
8.5
90
Not enough data
Bill Generation
Not enough data
8.6
99
Not enough data
8.7
100
Not enough data
8.8
96
Bill Processing
Not enough data
8.6
100
Not enough data
8.4
95
Not enough data
8.7
104
Integration
Not enough data
8.9
104
Not enough data
8.9
101
Not enough data
8.6
91
Revenue Recognition
8.4
130
Not enough data
8.3
138
Not enough data
8.3
146
Not enough data
Categories
Categories
Shared Categories
QuickBooks Online and Zoho Books are categorized as Accounting
Unique Categories
QuickBooks Online is categorized as Nonprofit Accounting, Vendor Management, Inventory Control, and Order Management
Zoho Books is categorized as Billing
Reviews
Reviewers' Company Size
QuickBooks Online
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Books
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
17.0%
Marketing and Advertising
5.4%
Construction
5.1%
Non-Profit Organization Management
4.4%
Information Technology and Services
4.3%
Other
63.7%
Information Technology and Services
18.4%
Accounting
14.7%
Computer Software
7.4%
Marketing and Advertising
6.7%
Education Management
3.0%
Other
49.8%
Most Helpful Reviews
QuickBooks Online
Most Helpful Favorable Review
Verified User in Computer Software
The cloud deployment of QB online allowed me as a business user to start implementing on a weekend with no IT support required. I was able to load our chart of accounts and set up the integrations to our bank and credit card accounts immediately. In...
Most Helpful Critical Review
Kim E.
Verified User in Internet
Everything else is a nightmare. The navigation is not intuitive at all especially if you are a seasoned Quickbooks user, a financial professional. Many of the short-cuts I used to use when doing my data entry now do not work since QB now creates a large...
Zoho Books
Most Helpful Favorable Review
Romil D.
Verified User in Computer Software
Its is very simple and user friendly. The way it is organised, you can learn it in couple of hours and then its a breeze to use & navigate. I have been using it for past 2 years and I haven't come across any thing which needed professional help. Zoho Team...
Most Helpful Critical Review
Shyamal P.
Verified User in Internet
One of the worst customer support I have ever experienced with any tool. They seem to have only 2 customer success team members serving 1000s of clients. Let me share some specific failures: 1. We were forced to buy a 12 months subscription as we were...
Verified User in Computer Software
The cloud deployment of QB online allowed me as a business user to start implementing on a weekend with no IT support required. I was able to load our chart of accounts and set up the integrations to our bank and credit card accounts immediately. In...
Romil D.
Verified User in Computer Software
Its is very simple and user friendly. The way it is organised, you can learn it in couple of hours and then its a breeze to use & navigate. I have been using it for past 2 years and I haven't come across any thing which needed professional help. Zoho Team...
Kim E.
Verified User in Internet
Everything else is a nightmare. The navigation is not intuitive at all especially if you are a seasoned Quickbooks user, a financial professional. Many of the short-cuts I used to use when doing my data entry now do not work since QB now creates a large...
Shyamal P.
Verified User in Internet
One of the worst customer support I have ever experienced with any tool. They seem to have only 2 customer success team members serving 1000s of clients. Let me share some specific failures: 1. We were forced to buy a 12 months subscription as we were...
Discussions
What phone app works if you are using Quick books V15.0.5R6
7 comments
JH
You are correct, you can only use the Invoicing app if you have the online version of Quickbooks. Hope this helps!Read more
What can you do with QuickBooks online?
3 comments
CV
It would be great to see QBO have the ability to send monthly statements via email, not the generic intuit email, but a selectable email that is by the...Read more
Are Zoho Books good?
2 comments
DV
They are certainly amongst the top-tier !! They stand out in many ways. Very attractive and intuitive UI (web as native desktop and mobile), very stable...Read more
Is Zoho Books free?
2 comments
MR
They have a free plan with different customer and revenue restrictions.Read more
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