Zoho Invoice Pros and Cons

• Clean and intuitive user interface

• Excellent for real estate billing scenarios

• Multi-bank and VAT support

• Custom templates for property-related documentation

• Great integration with Zoho Books and other tools

• Reliable customer service Review collected by and hosted on G2.com.

• Would benefit from more customized templates specific to branding and marketing

• Mobile app can be limiting for more advanced tasks Review collected by and hosted on G2.com.

I used to like Zoho Invoice. I paid for multiple users in my previous business because it was easy to use and integrated well with the project management tools I relied on. It did the job - simple, effective, and streamlined. Review collected by and hosted on G2.com.

I've just started a new business and have clients in both the UK and the U.S. Here's the problem: you can no longer change a client's currency. Zoho now wants you to upgrade to their Zoho Billing tool for that - calling multi-currency support an "advanced feature." Seriously?

That's not a feature - it’s a basic necessity in a global business environment. You’ve deliberately switched it off in Zoho Invoice, which makes it completely redundant for anyone working internationally.

Here's what Zoho Invoice now says:

"Check out Zoho Billing, our end-to-end billing solution for multi-currency support and other advanced features."

Sorry, but no - "multi-currency support" is not an advanced feature. It's something you used to allow, and now you're locking it behind another upgrade.

Rule number one in marketing: build loyalty. You've now broken that. I'll be moving all my other Zoho services elsewhere. You've wasted my time.

To think, I foolishly recommended people to use Zoho Invoice. Review collected by and hosted on G2.com.

I love that they have a free plan for individuals like me. Their invoicing has transformed the way I work. Everything is easy to do, UI is simple but functional. Nothing gets in the way of doing my thing. Although I use it only for monthly invoicing but it still is a big part of my workflow. Review collected by and hosted on G2.com.

Free tier has little to no support available. I don't believe there is anything in the software itself that I can complain about. Review collected by and hosted on G2.com.

I liked the interface and how easy it was to set up things and the little guide that was included for each module was helpful. Loved that it was easily integrated with Gmail and the notifications were almost instantaneous. Loved the fact that certain features could be recurring without having to do everything from scratch. The quick create module on the android app is a time saver and I use it frequently. Review collected by and hosted on G2.com.

The automatic overpaying label when recording a new payment received. It's a bit confusing and annoying. Review collected by and hosted on G2.com.

Even the free account has a proffessional, polished looking invoice at the end. A client actually complimented me on it! In future, I'd like to get the paid account and customize the invoice to match my brand.

I like that I can create a client account (they even get a portal) so that I can easily select them, get their information autofilled into the invoice, and keep track of their payments.

I also appreciate that I can mark an invoice paid if they choose a different payment method, and also that I can offer payment through zoho. Review collected by and hosted on G2.com.

I wish there was an "hours" setting that I could replace "units" with. I'm not selling goods, but hours of services. It feels a little bit off and I hope clients don't notice it. Review collected by and hosted on G2.com.

Zoho Finance Plus is appreciated by many businesses—especially small to mid-sized ones—for how it integrates various financial functions into a single platform. Review collected by and hosted on G2.com.

While Zoho Finance Plus is a strong, integrated financial suite, it's not without its drawbacks. Here are some common pain points and limitations that users (especially growing or complex businesses) often report. Review collected by and hosted on G2.com.

I like that Zoho One provides a myriad of software tools that replaces many of the tools I was paying for. And the Zoho One subscription is significantly less than the sum of the others. It's My CRM (replacing HubSpot); form/survey gen (replacing JotForm); campaign manager (replacing MailChimp); mailbox (replacing Outlook), an invoicing system (replacing Freshbooks), an electronic signature system (which I didn't have before) and recently found its social media hub (replacing Promo Republic). Seems like when I have a need, I simply check to see if Zoho One has it covered and more often than not, the answer is YES!! Plus the tools are integrated with each other so no need for Zapier. Review collected by and hosted on G2.com.

It seems each tool has its own support team and tracking down an answer has been challenging. Sometimes there's chat support, sometimes not. Would like to have some consistency here. Review collected by and hosted on G2.com.

Zoho Invoice offers a clean, intuitive interface that makes creating and managing invoices incredibly easy. Review collected by and hosted on G2.com.

The mobile app, while functional, lacks some advanced features available on the desktop version. Review collected by and hosted on G2.com.

This software is easy to use with, integration option and Gives all the required reports to ease the use and business efficiency Review collected by and hosted on G2.com.

Nothing Major as of now, but just needed some more features and the inferface is quite complex and also the response time is a little long from costumer support Review collected by and hosted on G2.com.

Zoho One offers a comprehensive suite of tools that integrate well with each other, which is great for streamlining multiple business functions in one place. The level of customisation available in some modules is useful for adapting the system to different business needs. Review collected by and hosted on G2.com.

The lead management process is frustrating for B2B companies. Zoho’s requirement to map a “Last Name” for all leads, even when only working with companies, leads to inefficient workarounds. As a B2B business, I source company details, not individual contacts, and Zoho's CRM doesn't provide a proper solution for mapping company information efficiently. The support process was also slow, and the workaround offered added more manual work, which defeats the purpose of using a CRM to streamline operations. Review collected by and hosted on G2.com.