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Compare FreshBooks and Zoho Invoice 
At a Glance
Market Segments
Small-Business (87.0% of reviews)
Small-Business (83.1% of reviews)
Entry-Level Pricing
Starting at $6.30 Per Month
$0 100% free. Forever.
FreshBooks
Star Rating
(933)4.5 out of 5
Market Segments
Small-Business (87.0% of reviews)
Entry-Level Pricing
Starting at $6.30 Per Month
Free Trial is available
Browse all 4 pricing plansZoho Invoice
Star Rating
(363)4.7 out of 5
Market Segments
Small-Business (83.1% of reviews)
Entry-Level Pricing
$0 100% free. Forever.
Learn more about Zoho InvoiceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that FreshBooks excels in its "Invoice Customization" feature, allowing for a high degree of personalization, which is particularly beneficial for small businesses looking to maintain brand consistency. In contrast, Zoho Invoice's "Invoice Customization" is rated slightly lower, with users mentioning that while it offers good options, it lacks some of the advanced features found in FreshBooks.
- Reviewers mention that FreshBooks has a more user-friendly interface, particularly in "Ease of Use" and "Ease of Setup," scoring 9.2 and 9.3 respectively. Users on G2 highlight that the onboarding process is straightforward, making it easier for new users to get started compared to Zoho Invoice, which, while still easy, received slightly lower scores in these areas.
- G2 users report that Zoho Invoice shines in "Digital Billing," with a score of 9.5, indicating that its digital billing capabilities are robust and efficient. Users appreciate the seamless process for sending invoices electronically, which is a critical feature for businesses that operate online.
- Reviewers mention that FreshBooks' "Quality of Support" is rated at 9.2, with many users praising the responsiveness and helpfulness of the customer service team. In contrast, Zoho Invoice's support received a lower score of 8.9, with some users expressing frustration over response times during peak periods.
- Users say that FreshBooks offers superior "Recurring Billing" features, scoring 8.3, which is essential for businesses with subscription models. However, Zoho Invoice outperforms in this area with a score of 9.2, with reviewers noting its flexibility in managing recurring payments and the ease of setting them up.
- Users on G2 report that FreshBooks has a more comprehensive "Expense Reports" feature, scoring 8.6, which includes smart categorization and digital receipt management. In contrast, Zoho Invoice's features in this area are seen as less intuitive, with users mentioning that they sometimes struggle with the "Bank / Credit Card Integration" feature, which scored 7.9.
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Pricing
Entry-Level Pricing
FreshBooks
Lite
Starting at $6.30
Per Month
For professionals with basic needs
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates
Zoho Invoice
Free
$0
100% free. Forever.
Ideal for small businesses and freelancers.
- Bill multiple customers
- Create invoices, retainers, and credit notes
- Create multi-currency & multi-lingual invoices
Free Trial
FreshBooks
Free Trial is available
Zoho Invoice
No trial information availableRatings
Meets Requirements
8.8
754
9.2
287
Ease of Use
9.2
837
9.1
289
Ease of Setup
9.2
455
9.0
147
Ease of Admin
9.2
333
9.4
133
Quality of Support
9.2
703
8.9
235
Has the product been a good partner in doing business?
9.2
328
9.3
128
Product Direction (% positive)
8.7
752
9.3
283
Features by Category
Expense Reports
8.6
100
Not enough data
8.0
94
Not enough data
7.6
93
Not enough data
8.1
92
Not enough data
7.1
75
Not enough data
7.2
82
Not enough data
7.9
84
Not enough data
Travel Management
6.9
74
Not enough data
6.5
71
Not enough data
6.1
66
Not enough data
6.6
67
Not enough data
Client Invoicing
9.0
128
Not enough data
8.4
112
Not enough data
8.2
118
Not enough data
Mobile
8.3
79
Not enough data
6.8
76
Not enough data
5.7
68
Not enough data
Platform
6.1
58
Not enough data
6.2
61
Not enough data
Administration
6.9
58
Not enough data
Administration
7.2
100
Not enough data
7.7
101
Not enough data
7.6
108
Not enough data
7.2
98
Not enough data
7.9
106
Not enough data
Platform
8.3
120
Not enough data
7.3
93
Not enough data
7.0
90
Not enough data
9.0
121
Not enough data
8.4
111
Not enough data
7.1
95
Not enough data
General Ledger
8.0
228
|
Verified
Not enough data
7.8
223
|
Verified
Not enough data
8.0
219
|
Verified
Not enough data
Accounts Receivable
8.7
394
|
Verified
Not enough data
8.5
302
|
Verified
Not enough data
8.3
269
|
Verified
Not enough data
Accounts Payable
8.3
266
|
Verified
Not enough data
8.7
321
|
Verified
Not enough data
7.6
137
Not enough data
Other Functionality
7.2
121
Not enough data
Feature Not Available
Not enough data
7.5
151
|
Verified
Not enough data
7.0
124
Not enough data
7.3
128
Not enough data
7.5
139
Not enough data
7.6
149
Not enough data
8.6
309
|
Verified
Not enough data
Reporting & Analytics
8.7
355
|
Verified
Not enough data
8.1
194
Not enough data
7.6
187
|
Verified
Not enough data
8.8
380
|
Verified
Not enough data
Platform
7.9
159
Not enough data
7.6
146
Not enough data
8.4
283
|
Verified
Not enough data
7.4
132
Not enough data
9.1
374
|
Verified
Not enough data
8.3
149
Not enough data
Integration
8.2
265
|
Verified
Not enough data
8.0
190
|
Verified
Not enough data
7.6
212
Not enough data
Cash Flow
8.3
197
|
Verified
Not enough data
8.9
283
|
Verified
Not enough data
8.4
240
|
Verified
Not enough data
Budgeting & Forecasting
7.6
187
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
7.6
133
|
Verified
Not enough data
8.2
200
|
Verified
Not enough data
Revenue
8.4
224
|
Verified
Not enough data
7.8
166
|
Verified
Not enough data
8.0
160
Not enough data
Payroll
7.8
109
|
Verified
Not enough data
7.3
103
|
Verified
Not enough data
7.7
111
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
AI
7.7
36
Not enough data
7.3
33
Not enough data
7.7
33
Not enough data
7.4
34
Not enough data
7.3
33
Not enough data
6.9
35
Not enough data
7.3
42
Not enough data
7.5
37
Not enough data
6.9
39
Not enough data
7.4
35
Not enough data
Mobile Applications - Accounting
9.0
8
Not enough data
8.8
8
Not enough data
8.1
7
Not enough data
8.6
7
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
Employee Self Service
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.6
14
Not enough data
Feature Not Available
Not enough data
9.4
14
Not enough data
8.5
10
Not enough data
Feature Not Available
Not enough data
7.9
12
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Taxes
8.2
15
Not enough data
7.9
12
Not enough data
8.1
12
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
12
Not enough data
Feature Not Available
Not enough data
Platform
8.2
12
Not enough data
8.6
13
Not enough data
8.6
11
Not enough data
8.5
12
Not enough data
Payment Processing
8.2
75
Not enough data
8.5
82
Not enough data
8.2
74
Not enough data
7.4
63
Not enough data
Administration
8.3
80
Not enough data
6.8
64
Not enough data
6.7
80
Not enough data
7.0
60
Not enough data
7.2
63
Not enough data
6.9
64
Not enough data
7.0
64
Not enough data
Payment Options
7.3
61
Not enough data
8.4
73
Not enough data
Security
7.4
60
Not enough data
Platform
7.5
65
Not enough data
7.0
62
Not enough data
Bill Generation
8.4
140
8.9
129
8.5
143
9.4
120
8.3
132
9.0
104
Bill Processing
7.5
125
Feature Not Available
7.8
122
8.5
92
8.3
124
9.1
110
Integration
7.9
129
8.7
96
8.4
131
8.8
99
7.1
101
Feature Not Available
Time Tracking
8.9
67
Not enough data
9.0
72
Not enough data
8.9
73
Not enough data
Client Invoicing
9.0
128
Not enough data
8.4
112
Not enough data
8.2
118
Not enough data
Mobile Time Tracking
8.7
73
Not enough data
Administration
7.2
100
Not enough data
7.7
101
Not enough data
7.6
108
Not enough data
7.2
98
Not enough data
7.9
106
Not enough data
Platform
8.3
120
Not enough data
7.3
93
Not enough data
7.0
90
Not enough data
9.0
121
Not enough data
8.4
111
Not enough data
7.1
95
Not enough data
Categories
Categories
Shared Categories
FreshBooks and Zoho Invoice are categorized as Billing
Unique Categories
FreshBooks is categorized as Time Tracking, Expense Management, Payroll, Accounting, and Payment Processing
Zoho Invoice has no unique categories
Reviews
Reviewers' Company Size
FreshBooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Invoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
17.4%
Information Technology and Services
6.4%
Graphic Design
4.6%
Accounting
4.6%
Consulting
4.0%
Other
63.0%
Information Technology and Services
17.4%
Marketing and Advertising
11.0%
Computer Software
7.6%
Accounting
7.0%
Management Consulting
3.7%
Other
53.4%
Most Helpful Reviews
FreshBooks
Most Helpful Favorable Review
Emily B.
Verified User in Online Media
Great way to track time and directly invoice clients. Cloud-based, website and mobile app sync seamlessly.
Most Helpful Critical Review
Steve S.
Verified User in Information Technology and Services
My reasons for leaving Freshbooks? Integration with banking or credit card accounts is not good at all - compared to the other services they compete with. In order to use Freshbooks, you have to have some other software or service for managing the...
Zoho Invoice
Most Helpful Favorable Review
Marsha B.
Verified User in Accounting
The ability to start and stop the timer on each project that I work on throughout the day eliminates the loss of billable time most service based providers struggle with due to lack of tracking. With the zoho invoice app on my android I can not only start...
Most Helpful Critical Review
Mark H.
Verified User in Information Technology and Services
I've just started a new business and have clients in both the UK and the U.S. Here's the problem: you can no longer change a client's currency. Zoho now wants you to upgrade to their Zoho Billing tool for that - calling multi-currency support an "advanced...
Emily B.
Verified User in Online Media
Great way to track time and directly invoice clients. Cloud-based, website and mobile app sync seamlessly.
Marsha B.
Verified User in Accounting
The ability to start and stop the timer on each project that I work on throughout the day eliminates the loss of billable time most service based providers struggle with due to lack of tracking. With the zoho invoice app on my android I can not only start...
Steve S.
Verified User in Information Technology and Services
My reasons for leaving Freshbooks? Integration with banking or credit card accounts is not good at all - compared to the other services they compete with. In order to use Freshbooks, you have to have some other software or service for managing the...
Mark H.
Verified User in Information Technology and Services
I've just started a new business and have clients in both the UK and the U.S. Here's the problem: you can no longer change a client's currency. Zoho now wants you to upgrade to their Zoho Billing tool for that - calling multi-currency support an "advanced...
Discussions
Does FreshBooks support recurring billing?
3 comments
PM
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
When will the VAT summary table be displayed in the Invoice PDFs? What should I do to enable it?
1 comment
AK
The table will be displayed after entering the tax rate details of the product/ service description. To enable this table and make other changes to the...Read more
Can we get triplicate invoice?
1 comment
ZC
Hi Deepak! Thanks for reaching out. In Zoho Invoice, you have the option to choose your default print preference under Settings > Preferences > General...Read more
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