366 Lofty Reviews
We use Lofty for our real estate business and it has been great to track our leads. We have a team of 11 agents and it's nice to finally have a system that we all use together. Review collected by and hosted on G2.com.
The admin side of Lofty is a little challenging to use. Review collected by and hosted on G2.com.
Everything. Their entire system works great. Review collected by and hosted on G2.com.
I feel bad for USA users that now they have to subscribe to a paid service to text leads but Canadians dont so it didnt apply to myself. Review collected by and hosted on G2.com.
its super easy to use, interface is great. Review collected by and hosted on G2.com.
the live chat cuts off sometimes and you have to start the process over again with someone new, and would be great if Lofty added legal / non legal basement suites to the searches Review collected by and hosted on G2.com.
Very User friendly. Interface is easier to use than any CMS we have previously used. A lot of forward thinking features such as AI blog writer and other tools that were quickly added and adapted based on market trends. Review collected by and hosted on G2.com.
There's essentially zero SEO. As the Director of Marketing for our team, this a must for me. I've had to find creative ways to boost out SEO ranking outside of Lofty. Review collected by and hosted on G2.com.
It's a CRM that we use well and is super powerful if you choose to use it to the fullest Review collected by and hosted on G2.com.
The self service aspect of the postcard farming is hard to figure out but my geo farm rep has been able to help me through this Review collected by and hosted on G2.com.
Lots of things to love about Chime. The website SEO optimization, the AI assistant, and the creative studio are all great features. I love that Chime matches our CRM fields exactly. So CMAs and Market Snapshots are as good if not better than MLS provides. Our account management Review collected by and hosted on G2.com.
Onboarding was difficult and support is spotty at best. Ultimately we had to change our onboarding specialist. He seemed to lack knowledge and did not build excitement with the agents. We are very happy with our new account manager. In addition, we were told by our sales rep over and over that the website design/implementation was easy. Unfortunately, that was not the case and we had to hire a consultant to fix the site. So there was an extra cost. This may be because of our site requirements but it is something to be aware of as the support for website management is not very good.
Support has also been an issue. Several of the reps I have talked to don't seem to have the knowledge to answer the question correctly. I had several instances of wrong answers given. In addition, it takes them forever to respond unless you ask the most basic question. Review collected by and hosted on G2.com.
The feature that I most love about Lofty is the property matching feature. The system tells you how many of your clients match a particular property. Review collected by and hosted on G2.com.
Customer service has been slow in the past, but seems to be improving. Review collected by and hosted on G2.com.
I was told the product was better than the rest, but I don't feel that way. Review collected by and hosted on G2.com.
The support is difficult to receive. The application is difficult to impltement. The AI is terrible. Review collected by and hosted on G2.com.
I love having everything in one place and being able to count on one person for all my business needs Review collected by and hosted on G2.com.
Sometimes there are glitches in the mobile app that won't update as quick as the desktop app Review collected by and hosted on G2.com.
