366 Lofty Reviews
Easy to use, and customize. Chime is always adding features and upgrading others to make the system more robust and comprehensive. Support via email, instant messaging or phone call. Support follow up is one of the best in the industry. However, the most impressive is how focused on the growth of the platform to be comprehensive no matter where an agent or team is within their career Review collected by and hosted on G2.com.
At times it is difficult to get through to support on the phone. Trying to get in touch with sales or customer service sometimes can take a while. However, this has been getting better recently. Review collected by and hosted on G2.com.
AI feature that helps to qualify leads.
Lead scoring
Send listing feature
Integration with facebook and social studio
Smart Plans Review collected by and hosted on G2.com.
Impossible to get phone support. Chat support is okay but many issues I've had have not been dealt with.
Platform is US focused and being in Canada it would be nice to have the ability to customize. Even the client default country for the phone number is the US and it's annoying to change it each time.
The property search settings should align with the boards system. This would make the search option more functional. I tend to default to the boards platform so I can fine-tune the search. Review collected by and hosted on G2.com.
Chime is good for touching every part of a lead. Documents can be uploaded, transactions can be followed, calls can be recorded, there is a mobile app that works pretty well in syncing up with the web based version, and texting and emailing can be done in the system. Review collected by and hosted on G2.com.
The dialer that Chime offers seems to still be in its infancy and does not measure up as opposed to other dialers. Numbers are very difficult to get recycled. The reporting is very basic, and does not necessarily track important KPI's. Also, you cannot export the reports. Review collected by and hosted on G2.com.
Lofty is a very user friendlt platform that allows you to contact your leads as needed. This platform does an amazing job of setting up your daily tasks for each client. Review collected by and hosted on G2.com.
Lofty does not have many down sides in my opinion. It is just a little bit rough getting started, but once you understand the platform, it is great! Review collected by and hosted on G2.com.
I have been using Chime for numerous years and have found their CRM to be very user friendly. I also use them for my website and am pleased with the quick response of their customer service team whenever I have a question or need assistance. Review collected by and hosted on G2.com.
I wish they could help me get a better SEO with my website Review collected by and hosted on G2.com.
Easy features, you are able to navigate between agents, website and other features with ease Review collected by and hosted on G2.com.
System can be slow to sync at times, sometimes it takes a day for the automations to go through Review collected by and hosted on G2.com.
Lot of capabilities to communicate with your clients and keep track of what you need to. Review collected by and hosted on G2.com.
The customer service takes a long time to respond, and is not overly helpful. Expect waitin gup to 3 days before getting a response. Review collected by and hosted on G2.com.
The best thing about chime is the quality of conference meetings. Even with large crowds there is no lag or delay of communications. Further, Adding groups and favourites also helps very much. Review collected by and hosted on G2.com.
Chime only stores message history for up to 6 months. Once it is deleted there is no way we can recollect this messages. If this can be achieved or a simpler backup process can be implemented, it would be helpful. Review collected by and hosted on G2.com.
Innovative, easy-to-navigate CRM architecture with IDX integration plus transaction management, document storage, CMA, direct mail, and several APIs make this the best CRM available in the marketplace. And hopefully, e-signing capabilities coming later this year will make this program the most comprehensible product thereby streamlining the number of products needed to operate my business. Review collected by and hosted on G2.com.
This is a difficult question and happy to report that I have nothing to say here. I think there are some improvements to be made with regards to transaction management but I am told those are in the mix for the fture and are in development. Review collected by and hosted on G2.com.
I really haven't been able to dive into it like I want to. I would very much like some training to help me through. I am really looking forward to possibly setting up drip email campaigns but again, don't have the training on the product yet. Review collected by and hosted on G2.com.
I'm not a fan of how it uses a different email address than what you've already branded with your people. I've tested sending emails and have found that because it's coming from an unfamiliar email address, my emails go into a junk/spam/promotions folder and are not going straight into their inboxes.
I haven't found a work around for that yet. Review collected by and hosted on G2.com.
