366 Lofty Reviews
I like that AI integration is almost like a personal virtual asistant that can help with qualifying the internet leads that are coming into the CRM. The flow and organization of the whole system is so easy and quick to learn. Review collected by and hosted on G2.com.
Mapping the MLS data points to the search criteria on the website is lacking.
For example if I want to search waterfront property on the website it shows 0 propeties when the MLS system has 10.
Customer support helps to fix thos disconnects but I wish the attention to detail was better in that regard. Review collected by and hosted on G2.com.
The platform provides provides insights into customer behavior and has analytics capabilities. Easy for tracking conversion rates, analyzing customer demographics, and measuring campaign performance. Review collected by and hosted on G2.com.
I've occasionally encountered adjustments to property alert fields, necessitating support intervention. Lofty's ticket resolution process is onlyresponsive, typically resolving issues within a two-week timeframe. Review collected by and hosted on G2.com.
I love that they have integrated AI and it can help curate a message to potential new clients. Also the preset templates and follow up timelines are get for helping to keep us on track with follow up with clients. Review collected by and hosted on G2.com.
My AI is not smart enough to really read into what each client:potential client is asking so I do not use the auto AI feature, just use it to help create emails etc. Review collected by and hosted on G2.com.
Ease of use - accessing on my phone on the go is very important. AI is fantastic for writng emails or campaigns, or texting leads. Review collected by and hosted on G2.com.
Wish there were more specific items I could choose such as 2 car garage, or other very specific items. Review collected by and hosted on G2.com.
It keeps my leads organized in a way that I can touch them easily. I can look at the whole list and scroll down and see indicators for what I need to do at the time. Review collected by and hosted on G2.com.
The location and search location features don't work well but I'm learning a few work- arounds. Review collected by and hosted on G2.com.
I like that everything is inside of one system. Review collected by and hosted on G2.com.
Would like if the smart plans had specific dates in which emails, texts, etc could be send out. Would like for the workflows to be a bit more customizable. Review collected by and hosted on G2.com.
I love the IDX integration and the ease of setup with pipelines, email smart plans/drip campaigns, and transaction tracking. Review collected by and hosted on G2.com.
The support is hit or miss. Generally, the support tries to be accommodating but sometimes they need time to investigate an issue (no problem) but then it could be weeks or months before a resolution. Review collected by and hosted on G2.com.
I like the pipeline management and the IDX website. Review collected by and hosted on G2.com.
I overall love Lofty, but I do get tired of being asked for more money any time I want to try a feature that I thought would be included in the monthly fee I already pay. Review collected by and hosted on G2.com.
