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Files.com Reviews & Product Details - Page 9

Files.com Overview

What is Files.com?

4,000+ companies trust Files.com to power, automate, and secure their mission-critical file operations—including Data Teams automating file delivery at scale. Files.com is the enterprise file platform that helps Data, IT, and Engineering teams simplify and automate file delivery across systems, teams, and partners—without code or servers to manage. Our cloud-native, SaaS platform makes it easy to securely transfer, share, and integrate files at scale, so your critical business processes work every time. From large-scale data pipelines to partner file exchanges, Files.com connects everything — with powerful automation, instant integrations, and enterprise-grade security built in. Data teams can eliminate manual file handling with event-driven triggers and scheduled automation, and can easily push, pull, or mount files as part of broader workflows. Create no-code workflows for common use cases or leverage advanced automation through our API, CLI, and SDKs. With new iPaaS integrations including Boomi, MuleSoft and Terraform, Files.com also fits seamlessly into modern infrastructure-as-code environments, making it easy to deploy and manage file workflows at scale. Connect with Everything — Instantly Files.com offers out-of-the-box integrations with leading platforms, including: Microsoft (Azure, SharePoint, OneDrive, Active Directory, Office), AWS (S3, SNS), Google (Cloud, Drive), Box, Dropbox, Zapier, and more — plus developer options to build custom connections. Built for Scale, Performance, and Security. Designed for scale and performance, Files.com supports massive files up to 5TB with proprietary transfer acceleration and a global 100 Gbit network. As a fully cloud-native SaaS, there’s nothing to install or manage — high availability, redundancy, and scalability are built in from day one. Files.com is secure, reliable, and built for global enterprise needs. We offer end-to-end encryption, four types of 2FA, and nine SSO integrations to protect every transfer. Our audit-backed InfoSec program, reviewed annually by Kirkpatrick Price, covers our entire operation — not just data centers. With customizable data retention and storage across seven global zones (USA, UK, Canada, EU, Australia, Singapore, Japan), Files.com helps organizations stay compliant with HIPAA, GDPR, and CCPA, with BAAs and DPAs available. Whether you're automating enterprise workflows, moving massive media files, or integrating partners securely, Files.com makes it seamless — at any scale.

Files.com Details
Product Website
Languages Supported
German, English, French, Japanese, Portuguese, Spanish
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Product Description
Files.com is a cloud-native/SaaS file automation and integration platform that provides a cloud-centric approach to enterprise grade, file-based integrations and automations while emphasizing security, compliance, and data residency for business-critical file transfers and exchanges.
How do you position yourself against your competitors?

Unlike other file transfer software, Files.com is a cloud-native file transfer integrations and automation platform that provides users with the ability to securely send, share, or store files whenever and wherever you are.


Seller
Description

Files.com is a SaaS file automation and integration platform that enables organizations to securely transfer, share, and store files between users, teams, and organizations.

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Files.com Media

Files.com Demo - Device Screenshot
Files.com's file transfer software is device agnostic, allowing data transfers to stay secure, fast, and efficient from where ever you are.
Files.com Demo - Files.com File Based Integrations
Files.com provides integration and automation points out of the box via APIs, SDKs, and no-code automations.
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229 Files.com Reviews

4.6 out of 5
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229 Files.com Reviews
4.6 out of 5
229 Files.com Reviews
4.6 out of 5

Files.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Leo M.
LM
Technical Lead
Mid-Market (51-1000 emp.)
"Great Product with outstanding support"
What do you like best about Files.com?

The ease of use.

Has helped us with many Use cases Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Can't think of anything. Support and Ryan have been great. Review collected by and hosted on G2.com.

CY
Mid-Market (51-1000 emp.)
"Easy and Effective"
What do you like best about Files.com?

It is incredibly easy to use. I don't need to spend time trying to figure out how to use the application, it is very intuitive. It has allowed me to share documents effortlessly and securely. Our technology team has easily integrated it into our techstack so that we can simply login with SSO so I don't need to remember another password - a huge plus! I have not needed to rely on their customer support team; however, I suspect, customer support would be representative of the quality of their product. It is quick, easy, and secure - I really couldn't ask for more! I use Files.com at least weekly. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

I can't think of anything I would change about the product! Review collected by and hosted on G2.com.

Verified User in Environmental Services
AE
Enterprise (> 1000 emp.)
"File sharing made easy"
What do you like best about Files.com?

Multiple protocols to access your files. Everything is just easy. More secure than the previous platform when creating new accounts. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

It isn't free? Seriously, I have no complaints. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Mid-Market (51-1000 emp.)
"Files.com review"
What do you like best about Files.com?

vast array of different intergration, plugins and apis. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

I feel the cost can be more competitive. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Mid-Market (51-1000 emp.)
"Very good method to send secure files/pictures/videos!"
What do you like best about Files.com?

It's easy to use and navigate. I like the way we can create folders for each matter. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

No concerns or issues at this time. The people that have received our documents/pictures/videos have not expressed issues in downloading the files. Review collected by and hosted on G2.com.

JW
Chief Technology Officer
Mid-Market (51-1000 emp.)
"Easy to use with great sharing and security options."
What do you like best about Files.com?

Being able to select where my data is stored is great. Its simple to use, easy to set up and when I have needed support, the team have been fantastic. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

No downsides that we have found in 5 years of use. It has had a lot of major chnages to make it what it is today. Review collected by and hosted on G2.com.

TD
CTO
Small-Business (50 or fewer emp.)
"Files.com is a great SFTP Resource!"
What do you like best about Files.com?

Integrates very easily. Easy to Automate! Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Plans are very expensive, would like a consumption versus a user headcount charge. Review collected by and hosted on G2.com.

SO
Mid-Market (51-1000 emp.)
"Good product, Great Support!"
What do you like best about Files.com?

The software is easy and intuitive to use. It is easy to connect outside users and have them up and running in minutes. The implementation was smooth and easy and the support has been stellar. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

There are a few features that I would like to see added, especially in the automations section. The ability to not only specify what file names to pickup, but also what file names NOT to pick up. It would also be nice to be able to have a daily schedule that repeats at a specific interval for a specific time, but right now, you manually have to enter each specific time. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Small-Business (50 or fewer emp.)
"Helpful Automations Processes"
What do you like best about Files.com?

There are many features in the tool that can help most of your use cases. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

User interface looks like it is an old app. Review collected by and hosted on G2.com.

Verified User in Consulting
IC
Small-Business (50 or fewer emp.)
"Overall good"
What do you like best about Files.com?

The facility to learn and use the available tools is definitely a big plus. It's pretty intuitive. It also greatly helps when you need to share large files, fast and without needing to compress them. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Maybe, make it a little more customizable. I'd love if it was also a little more accessible price wise Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

9%

Perceived Cost

$$$$$
Files.com