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Files.com Reviews & Product Details - Page 5

Files.com Overview

What is Files.com?

4,000+ companies trust Files.com to power, automate, and secure their mission-critical file operations—including Data Teams automating file delivery at scale. Files.com is the enterprise file platform that helps Data, IT, and Engineering teams simplify and automate file delivery across systems, teams, and partners—without code or servers to manage. Our cloud-native, SaaS platform makes it easy to securely transfer, share, and integrate files at scale, so your critical business processes work every time. From large-scale data pipelines to partner file exchanges, Files.com connects everything — with powerful automation, instant integrations, and enterprise-grade security built in. Data teams can eliminate manual file handling with event-driven triggers and scheduled automation, and can easily push, pull, or mount files as part of broader workflows. Create no-code workflows for common use cases or leverage advanced automation through our API, CLI, and SDKs. With new iPaaS integrations including Boomi, MuleSoft and Terraform, Files.com also fits seamlessly into modern infrastructure-as-code environments, making it easy to deploy and manage file workflows at scale. Connect with Everything — Instantly Files.com offers out-of-the-box integrations with leading platforms, including: Microsoft (Azure, SharePoint, OneDrive, Active Directory, Office), AWS (S3, SNS), Google (Cloud, Drive), Box, Dropbox, Zapier, and more — plus developer options to build custom connections. Built for Scale, Performance, and Security. Designed for scale and performance, Files.com supports massive files up to 5TB with proprietary transfer acceleration and a global 100 Gbit network. As a fully cloud-native SaaS, there’s nothing to install or manage — high availability, redundancy, and scalability are built in from day one. Files.com is secure, reliable, and built for global enterprise needs. We offer end-to-end encryption, four types of 2FA, and nine SSO integrations to protect every transfer. Our audit-backed InfoSec program, reviewed annually by Kirkpatrick Price, covers our entire operation — not just data centers. With customizable data retention and storage across seven global zones (USA, UK, Canada, EU, Australia, Singapore, Japan), Files.com helps organizations stay compliant with HIPAA, GDPR, and CCPA, with BAAs and DPAs available. Whether you're automating enterprise workflows, moving massive media files, or integrating partners securely, Files.com makes it seamless — at any scale.

Files.com Details
Product Website
Languages Supported
German, English, French, Japanese, Portuguese, Spanish
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Product Description
Files.com is a cloud-native/SaaS file automation and integration platform that provides a cloud-centric approach to enterprise grade, file-based integrations and automations while emphasizing security, compliance, and data residency for business-critical file transfers and exchanges.
How do you position yourself against your competitors?

Unlike other file transfer software, Files.com is a cloud-native file transfer integrations and automation platform that provides users with the ability to securely send, share, or store files whenever and wherever you are.


Seller
Description

Files.com is a SaaS file automation and integration platform that enables organizations to securely transfer, share, and store files between users, teams, and organizations.

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Files.com Media

Files.com Demo - Device Screenshot
Files.com's file transfer software is device agnostic, allowing data transfers to stay secure, fast, and efficient from where ever you are.
Files.com Demo - Files.com File Based Integrations
Files.com provides integration and automation points out of the box via APIs, SDKs, and no-code automations.
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228 Files.com Reviews

4.6 out of 5
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228 Files.com Reviews
4.6 out of 5
228 Files.com Reviews
4.6 out of 5

Files.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Scott P.
SP
Prepress Manager
Small-Business (50 or fewer emp.)
"Files dot com is a dream to work with"
What do you like best about Files.com?

The GUI is the most intuitive I've found. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Haven't run into anything I dislike..... Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Small-Business (50 or fewer emp.)
"Efficient and Innovative"
What do you like best about Files.com?

The ease of use and reliability of the platform. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

That more apps aren’t available for integration Review collected by and hosted on G2.com.

Nishanth C.
NC
Staff technical program manager
Small-Business (50 or fewer emp.)
"Light weight file sharing service with all the features you need and nothing you don't"
What do you like best about Files.com?

Ease of use.

Ease of administration.

Ease of operational training.

Easy to integrate with the existing suite of tools used. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Lack of sharing a link per file. The only link you can share is for the main folder or subfolder.

Please implement a feature where a link for a specific file can be shared. Review collected by and hosted on G2.com.

DA
System Administrator
Enterprise (> 1000 emp.)
"MFT & MORE"
What do you like best about Files.com?

The products are great, there are so many to mention. What I really enjoy the most is the staff. The staff are always very helpful and knowledgeable to answer questions. These people really know how to listen to their customers and get the job done. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

I honestely cannot think of one thing that I dislike about Files.com Review collected by and hosted on G2.com.

Peter S.
PS
Head of Sales and Marketing
Small-Business (50 or fewer emp.)
"Easy-to-use and customizable data sharing platform."
What do you like best about Files.com?

Files.com provides my engineering team with the flexibility required for large data sharing ventures with our clients and partners, while equipping our sales team with quick-to-use solutions embedded within our current sales/marketing tech stack. The support and service we've received over the years has always been great. Implementing the system was also relatively straight forward, which allowed our customers to continue with their existing paths of engagement with sales and engineering. I use the platform on a daily basis and will continue expanding our use moving forward. Thanks for a great product! Review collected by and hosted on G2.com.

What do you dislike about Files.com?

I haven't experienced any issues or downsides to the platform. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise (> 1000 emp.)
"Great!"
What do you like best about Files.com?

Files.com has made it easy to stage files to deliver to our customers. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

I don't really see any issues with it from my perspective. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Enterprise (> 1000 emp.)
"Powerful tool for custom site running for file sharing with external customers and entities"
What do you like best about Files.com?

They have a success team that was able to listen to our requirements and get us up and running very quickly. They stay connected and are always available for questions and recommend best practices.

They are very customer focused and forward looking. They want to learn what customers are using their products for and ways that they can extend their product to meet current and future needs. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

It took a little time to get an understanding of which tool to use for each requirement. Once weunderstood the model, you able to quickly build out what we need.

We would like like to see more flexibility with security and auditing. Review collected by and hosted on G2.com.

Jaime V.
JV
Litigation Support
Small-Business (50 or fewer emp.)
"Storing and Sharing Made Easy"
What do you like best about Files.com?

I enjoy how easy it is to make folders and access file from my phone or pc. The password protected links are very useful. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

There is nothing I can say I dislike about the service. Review collected by and hosted on G2.com.

Norman M.
NM
Operational Analyst
Small-Business (50 or fewer emp.)
"Great way to host all your info"
What do you like best about Files.com?

The way i can access to my csv files with powerbi and ubuntu and the customer services is the best thing ever, the integration is easy. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

nothing, i really like everything, i would like an easier implementation, Review collected by and hosted on G2.com.

Stephan S.
SS
Operations Manager
Mid-Market (51-1000 emp.)
"Files.com makes it easy for our file storage/transfer needs!"
What do you like best about Files.com?

It's so easy to upload/retreive files from Files.com! The site security is also top notch, as some of our users should have limited access/abiliites. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

I can't think of anything at the moment! Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

9%

Perceived Cost

$$$$$
Files.com