228 Files.com Reviews
I appreciate the secure, fast, and user-friendly interface that makes file sharing and automation incredibly efficient Review collected by and hosted on G2.com.
Sometimes the initial setup can be a bit complex for new users unfamiliar with advanced configurations Review collected by and hosted on G2.com.
How easy it is to use. We are able to upload batches of files, generate a share link, and generate a unique password in order for our co-counsel to access files. Additionally, we can easily set the permission levels and other features - such as - having the link to those 'shared files' expire 7 days after we send the link to them. (Which is optional! Sometimes you need that, sometimes you don't want the link to expire.)
Bottom Line: The functionality we receive from Files.com makes it the absolute best choice for us! Review collected by and hosted on G2.com.
We have not had any 'downsides' to using Files.com. Review collected by and hosted on G2.com.
As an admin for my company, I find the admin interface remarkably simple and/or clear we especially like the absolute times feature to see when our users were last active on their accounts. Review collected by and hosted on G2.com.
Missing feature, dark mode for the entire interface not just the shortcuts/hamburger menu, is much more pleasant for your eyes, and gives the interface a sophisticated and modern feel, in line with edge browser and many other apps and OS's these days. Review collected by and hosted on G2.com.
THe intergrations is the best part of the platform as well as the security and auditing. Review collected by and hosted on G2.com.
Customer support is good but we are not able to see the previous cases. Review collected by and hosted on G2.com.
Very knowledgeable technical support with respect to SFTP and public key cryptography. Review collected by and hosted on G2.com.
Symlinks to give multiple users to a shared directory appear not to be supported. Review collected by and hosted on G2.com.
One of the best things about Files.com is the continous improvement and adding of new userful features. A recent feature that has been added is the ability to switch between Production, Development, and Test test environments from an icon link at the top of the page--a simple, but very useful improvment.
As we build integrations, to other systems, we have not a had a limitation on the files.com side. Every time we have been able to do exactly what we've needed... all the protocols were available. Automations made managing the files easy. Overall easy to use, available, well supported when issues arise. Review collected by and hosted on G2.com.
At this point, I cannot think of any downside to using Files.com. The platform has provided everything we need. Review collected by and hosted on G2.com.
After years of searching for a file distribution solution, or trying to invent our own, this solved all of our problems. The ability to distribute and sync files across many platforms has been the keystone to our operation. However someone wants to get a file, there is an easy way for them to get it. Review collected by and hosted on G2.com.
It really is hard to find something. If we do, we've reached out and the Files.com team has listened and can usually add the feature we need quickly. Review collected by and hosted on G2.com.
The ability to securely share files with customers. File sharing can be secured using passwords, specific user emails and such, which gives a peace of mind when it comes to security. Also, the type of security Files.com has meets today’s standards, such as mandating MFA. Review collected by and hosted on G2.com.
Based on my years of experience using Files.com, I cannot think of one. It does what it advertises to do, which is file sharing. It just works. Review collected by and hosted on G2.com.
