Files.com Reviews & Product Details - Page 4

Files.com Overview

What is Files.com?

4,000+ companies trust Files.com to power, automate, and secure their mission-critical file operations—including Data Teams automating file delivery at scale. Files.com is the enterprise file platform that helps Data, IT, and Engineering teams simplify and automate file delivery across systems, teams, and partners—without code or servers to manage. Our cloud-native, SaaS platform makes it easy to securely transfer, share, and integrate files at scale, so your critical business processes work every time. From large-scale data pipelines to partner file exchanges, Files.com connects everything — with powerful automation, instant integrations, and enterprise-grade security built in. Data teams can eliminate manual file handling with event-driven triggers and scheduled automation, and can easily push, pull, or mount files as part of broader workflows. Create no-code workflows for common use cases or leverage advanced automation through our API, CLI, and SDKs. With new iPaaS integrations including Boomi, MuleSoft and Terraform, Files.com also fits seamlessly into modern infrastructure-as-code environments, making it easy to deploy and manage file workflows at scale. Connect with Everything — Instantly Files.com offers out-of-the-box integrations with leading platforms, including: Microsoft (Azure, SharePoint, OneDrive, Active Directory, Office), AWS (S3, SNS), Google (Cloud, Drive), Box, Dropbox, Zapier, and more — plus developer options to build custom connections. Built for Scale, Performance, and Security. Designed for scale and performance, Files.com supports massive files up to 5TB with proprietary transfer acceleration and a global 100 Gbit network. As a fully cloud-native SaaS, there’s nothing to install or manage — high availability, redundancy, and scalability are built in from day one. Files.com is secure, reliable, and built for global enterprise needs. We offer end-to-end encryption, four types of 2FA, and nine SSO integrations to protect every transfer. Our audit-backed InfoSec program, reviewed annually by Kirkpatrick Price, covers our entire operation — not just data centers. With customizable data retention and storage across seven global zones (USA, UK, Canada, EU, Australia, Singapore, Japan), Files.com helps organizations stay compliant with HIPAA, GDPR, and CCPA, with BAAs and DPAs available. Whether you're automating enterprise workflows, moving massive media files, or integrating partners securely, Files.com makes it seamless — at any scale.

Files.com Details

Product Website

Discussions

Files.com Community

Languages Supported

German, English, French, Japanese, Portuguese, Spanish

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Product Description

Files.com is a cloud-native/SaaS file automation and integration platform that provides a cloud-centric approach to enterprise grade, file-based integrations and automations while emphasizing security, compliance, and data residency for business-critical file transfers and exchanges.

How do you position yourself against your competitors?

Unlike other file transfer software, Files.com is a cloud-native file transfer integrations and automation platform that provides users with the ability to securely send, share, or store files whenever and wherever you are.

Seller

Files.com

Description

Files.com is a SaaS file automation and integration platform that enables organizations to securely transfer, share, and store files between users, teams, and organizations.

Overview Provided by:

Kevin Bombino

Files.com Integrations

(18)

Verified by Files.com

Files.com Media

Files.com's file transfer software is device agnostic, allowing data transfers to stay secure, fast, and efficient from where ever you are.

Files.com Demo - Files.com File Based Integrations

Files.com provides integration and automation points out of the box via APIs, SDKs, and no-code automations.

Official Downloads

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Files.com Case Study - Virginia Public Media

G2 reviews are authentic and verified.

Here's how.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

6/12/2025

"Excellent file sharing solution"

5/5

What do you like best about Files.com?

Files.com offers a secured method of sharing files with our customers around the world. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

None. Files.com does very well with its intended purpose. Review collected by and hosted on G2.com.

James C.

Director of Technology & Data Strategies

Small-Business (50 or fewer emp.)

4/4/2025

"Took Care of Our Needs"

5/5

What do you like best about Files.com?

We really like the ability to securely share and move files back and forth between the various entities that we support. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Sometimes share link management can be overwhelming, but with diligence it can be managed Review collected by and hosted on G2.com.

Joe S.

IT Manager

Mid-Market (51-1000 emp.)

10/16/2024

"Love this platform for transferring files! My favorite to in my 20+ years experience."

5/5

What do you like best about Files.com?

Secure, easy to use and very reliable. Platform is has a simple web interface for users. You can setup file sharing with just a few mouse clicks. Our company uses this daily across mutliple departments, the only tickets I get for files.com is for access to use it. I am not sure how the good the customer support is becasue I have never had to use it, it just works like it should! Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Honeslty can't say anything bad about files.com Review collected by and hosted on G2.com.

What problems is Files.com solving and how is that benefiting you?

Files.com has provided a pathway for us as a television station to easily transfer video files internally within the 100+ stations in the group and externally with clients and customers. From photogs in the field sending video back to the station to local production companys deliever comercial spots to sales, files.com can handle it. Review collected by and hosted on G2.com.

Brian W.

enior Director Infrastructure/Security Officer

Mid-Market (51-1000 emp.)

9/16/2024

"A platform that's beyond comparison"

5/5

What do you like best about Files.com?

Customer support, east of use and ease of integrations. Makes my life easier Review collected by and hosted on G2.com.

What do you dislike about Files.com?

It's difficult to find complaints. Looking for a dashboard for analytics Review collected by and hosted on G2.com.

Jay C.

Director, Sage X3 Optimization

Mid-Market (51-1000 emp.)

9/1/2024

"FTP as a Service Improves Connectivity"

5/5

What do you like best about Files.com?

We found Files.com when we were asked by a couple clients to be able to pick-up files from us via FTP. We had been using FTP with our ERP (Sage X3) for years to connect to external systems, but never had the need to provide file sharing from our side. Within a couple days of contacting, we had our account and services provisioned and our client was picking up daily files by the end of the same week.

The CLI for Files.com has totally streamlined the process for sending/receiving files from our ERP to customers and a variety of connected systems (CRM, E-Commerce, Credit Card Processing, etc.) Review collected by and hosted on G2.com.

What do you dislike about Files.com?

So far we have not come across any dislikes, as the system works better than expected and modernizes our ability to share and exchange files. Review collected by and hosted on G2.com.

What problems is Files.com solving and how is that benefiting you?

Connecting Sage X3 via FTP was possible before Files.com, but it required creating batch files for each connection needed for specific needs. With the use of Files.com we were able to create a library of functions within Sage X3 to leverage the Files.com CLI, which has extended the functionality of our ERP with a few lines of code that can be re-used for multiple connections. Review collected by and hosted on G2.com.

John P.

Group Operations Manager

Enterprise (> 1000 emp.)

11/13/2024

"Intuitive, secure, flexible file sharing service"

4.5/5

What do you like best about Files.com?

For the files my team works with, security is of the upmost importance and files.com meets that need! We use it on a daily basis for multiple purposes and working with various clients around the world. We use it as it is simple to pick up, intuitive to new customers and straightforward to use when files need to be transferred urgently. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

I think there is a space for tutorials or FAQs so all the features can be exploited better by both regular and infrequent users. Review collected by and hosted on G2.com.

Roger P.

Director of Technology

Small-Business (50 or fewer emp.)

5/13/2025

"It Just Works!"

5/5

What do you like best about Files.com?

The service is very secure, reliable, and easy to use. It "just works". When you contact customer support, they always respond promptly. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

I have not encountered any issues using Files.com Review collected by and hosted on G2.com.

Chris B.

Sr Cloud Engineer

Enterprise (> 1000 emp.)

9/6/2024

"Great product with tons of flexibility"

5/5

What do you like best about Files.com?

We use files.com to connect with customers that require a mechanism to share data outside the realm of office365. We also use files.com to send Cisco router backups and this has helped us in recovery situations quickly. It is very easy to use, easy to implement, and support is very quick to solve any issues we have faced, even though we have not had very many. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

I have not personally ran in to anything I do not like. Review collected by and hosted on G2.com.

What problems is Files.com solving and how is that benefiting you?

We have several customers that are not willing or cant use office365 products (sharepoint, teams, etc) and files.com is the bridge that allows them to send us and receive from us data that is vital on our operations. All of our automated processes also use files.com for dumping data, sending reports, or making backups of devices. Review collected by and hosted on G2.com.

Verified User in Education Management

Small-Business (50 or fewer emp.)

10/18/2024

"Pleasantly Surprised"

5/5

What do you like best about Files.com?

The most helpful feature about using Files.com is the quality of the document view. It's so easy to read and navigate through a document compared to the previous managed file transfer platform I used.

Files.com also allows for using the most secure form of two factor authentication such as a Yubikey. This is huge especially these days when cyber hacking is a big problem. It gives me peace of mind knowing my sensitive files are as secure as possible. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Since I'm new to the platform, there will be a learning curve to figuring out how to best utilize all the extra features included in my basic Files.com subscription. It's so much more than what I had with the previous managed file transfer platform I used. Review collected by and hosted on G2.com.

Allison C.

Director Of Strategic Partnerships

Mid-Market (51-1000 emp.)

11/26/2024

"Works well to make it do what you need for multiple use cases"

5/5

What do you like best about Files.com?

Very straightforward and configurable. Like that it easily integrates with SharePoint. Team members across departments can keep files up to date without having to login to Files.com which makes keeping files current more natural and accessible. Review collected by and hosted on G2.com.