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Files.com Reviews & Product Details - Page 23

Files.com Overview

What is Files.com?

4,000+ companies trust Files.com to power, automate, and secure their mission-critical file operations—including Data Teams automating file delivery at scale. Files.com is the enterprise file platform that helps Data, IT, and Engineering teams simplify and automate file delivery across systems, teams, and partners—without code or servers to manage. Our cloud-native, SaaS platform makes it easy to securely transfer, share, and integrate files at scale, so your critical business processes work every time. From large-scale data pipelines to partner file exchanges, Files.com connects everything — with powerful automation, instant integrations, and enterprise-grade security built in. Data teams can eliminate manual file handling with event-driven triggers and scheduled automation, and can easily push, pull, or mount files as part of broader workflows. Create no-code workflows for common use cases or leverage advanced automation through our API, CLI, and SDKs. With new iPaaS integrations including Boomi, MuleSoft and Terraform, Files.com also fits seamlessly into modern infrastructure-as-code environments, making it easy to deploy and manage file workflows at scale. Connect with Everything — Instantly Files.com offers out-of-the-box integrations with leading platforms, including: Microsoft (Azure, SharePoint, OneDrive, Active Directory, Office), AWS (S3, SNS), Google (Cloud, Drive), Box, Dropbox, Zapier, and more — plus developer options to build custom connections. Built for Scale, Performance, and Security. Designed for scale and performance, Files.com supports massive files up to 5TB with proprietary transfer acceleration and a global 100 Gbit network. As a fully cloud-native SaaS, there’s nothing to install or manage — high availability, redundancy, and scalability are built in from day one. Files.com is secure, reliable, and built for global enterprise needs. We offer end-to-end encryption, four types of 2FA, and nine SSO integrations to protect every transfer. Our audit-backed InfoSec program, reviewed annually by Kirkpatrick Price, covers our entire operation — not just data centers. With customizable data retention and storage across seven global zones (USA, UK, Canada, EU, Australia, Singapore, Japan), Files.com helps organizations stay compliant with HIPAA, GDPR, and CCPA, with BAAs and DPAs available. Whether you're automating enterprise workflows, moving massive media files, or integrating partners securely, Files.com makes it seamless — at any scale.

Files.com Details
Product Website
Languages Supported
German, English, French, Japanese, Portuguese, Spanish
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Product Description
Files.com is a cloud-native/SaaS file automation and integration platform that provides a cloud-centric approach to enterprise grade, file-based integrations and automations while emphasizing security, compliance, and data residency for business-critical file transfers and exchanges.
How do you position yourself against your competitors?

Unlike other file transfer software, Files.com is a cloud-native file transfer integrations and automation platform that provides users with the ability to securely send, share, or store files whenever and wherever you are.


Seller
Description

Files.com is a SaaS file automation and integration platform that enables organizations to securely transfer, share, and store files between users, teams, and organizations.

Overview Provided by:

Files.com Media

Files.com Demo - Device Screenshot
Files.com's file transfer software is device agnostic, allowing data transfers to stay secure, fast, and efficient from where ever you are.
Files.com Demo - Files.com File Based Integrations
Files.com provides integration and automation points out of the box via APIs, SDKs, and no-code automations.
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Have you used Files.com before?

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229 Files.com Reviews

4.6 out of 5
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229 Files.com Reviews
4.6 out of 5
229 Files.com Reviews
4.6 out of 5

Files.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Telecommunications
AT
Small-Business (50 or fewer emp.)
"Great platform"
What do you like best about Files.com?

The ease of sharing files through the platform Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Not much, I think everything a user/admin needs is clear Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Mid-Market (51-1000 emp.)
"Files.com is an easy and quick way to share files."
What do you like best about Files.com?

The ease of use and the options to administer Files.com is amazing Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Not being able to recover items that were deleted by accident without having to contact support. But support is fast and easy so it isn't hard. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Small-Business (50 or fewer emp.)
"Love it so easy"
What do you like best about Files.com?

I like that Drag and drop is easy for customers Review collected by and hosted on G2.com.

What do you dislike about Files.com?

the downside is the price to the platform Review collected by and hosted on G2.com.

Response from Adam OBrien of Files.com

Thanks for taking the time to review Files.com - We're always happy to hear that Files.com is easy to use and makes workflows easier!

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Excellent support with dynamic solutions"
What do you like best about Files.com?

Files.com downtime is consistently low and has been a great resource for our team. Whenever we approach new problems with our customers, Files.com has helped us to implement efficient solutions through native tools and integrations through their product. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Remote sync can sometimes run into issues for directories of significant size. Review collected by and hosted on G2.com.

Response from Adam OBrien of Files.com

Thanks for taking some time to drop a review for Files.com - We're always happy to hear that we help organizational efficiency!

If you haven't already, feel free to drop an email to our support team through our support portal (https://www.files.com/contact) to see if your remote sync issues happen to be something we can help resolve!

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Files.com Review"
What do you like best about Files.com?

Large array of features. Compatability and integration options. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Can easily over-engineer a solution, there are so many options. No Zendesk plugin. Not a whole lot. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Mid-Market (51-1000 emp.)
"Super easy and secure!"
What do you like best about Files.com?

Super fast process to get a HIPAA compliant tenant created and configured once a BAA is in place! Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Nothing! Everything is super simple to configure Review collected by and hosted on G2.com.

Verified User in Capital Markets
CC
Mid-Market (51-1000 emp.)
"full stack solution"
What do you like best about Files.com?

automations , collaboration and external file sharing is very seamless. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

There is nothing missing from the product. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Good and responsible support team at Files,com"
What do you like best about Files.com?

They understand the technical process, and their support is good. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

May be the big price raise in the last two years. Review collected by and hosted on G2.com.

Abhay K.
AK
Web Developer
Small-Business (50 or fewer emp.)
"About usage and file access"
What do you like best about Files.com?

Brick ftp supports multiple port access and easy to understand structure Review collected by and hosted on G2.com.

What do you dislike about Files.com?

New and first time users face a lot of difficulties when working on brick ftp. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

9%

Perceived Cost

$$$$$
Files.com