Files.com Reviews & Product Details - Page 19

Files.com Overview

What is Files.com?

4,000+ companies trust Files.com to power, automate, and secure their mission-critical file operations—including Data Teams automating file delivery at scale. Files.com is the enterprise file platform that helps Data, IT, and Engineering teams simplify and automate file delivery across systems, teams, and partners—without code or servers to manage. Our cloud-native, SaaS platform makes it easy to securely transfer, share, and integrate files at scale, so your critical business processes work every time. From large-scale data pipelines to partner file exchanges, Files.com connects everything — with powerful automation, instant integrations, and enterprise-grade security built in. Data teams can eliminate manual file handling with event-driven triggers and scheduled automation, and can easily push, pull, or mount files as part of broader workflows. Create no-code workflows for common use cases or leverage advanced automation through our API, CLI, and SDKs. With new iPaaS integrations including Boomi, MuleSoft and Terraform, Files.com also fits seamlessly into modern infrastructure-as-code environments, making it easy to deploy and manage file workflows at scale. Connect with Everything — Instantly Files.com offers out-of-the-box integrations with leading platforms, including: Microsoft (Azure, SharePoint, OneDrive, Active Directory, Office), AWS (S3, SNS), Google (Cloud, Drive), Box, Dropbox, Zapier, and more — plus developer options to build custom connections. Built for Scale, Performance, and Security. Designed for scale and performance, Files.com supports massive files up to 5TB with proprietary transfer acceleration and a global 100 Gbit network. As a fully cloud-native SaaS, there’s nothing to install or manage — high availability, redundancy, and scalability are built in from day one. Files.com is secure, reliable, and built for global enterprise needs. We offer end-to-end encryption, four types of 2FA, and nine SSO integrations to protect every transfer. Our audit-backed InfoSec program, reviewed annually by Kirkpatrick Price, covers our entire operation — not just data centers. With customizable data retention and storage across seven global zones (USA, UK, Canada, EU, Australia, Singapore, Japan), Files.com helps organizations stay compliant with HIPAA, GDPR, and CCPA, with BAAs and DPAs available. Whether you're automating enterprise workflows, moving massive media files, or integrating partners securely, Files.com makes it seamless — at any scale.

Files.com Details

Product Website

Discussions

Files.com Community

Languages Supported

German, English, French, Japanese, Portuguese, Spanish

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Product Description

Files.com is a cloud-native/SaaS file automation and integration platform that provides a cloud-centric approach to enterprise grade, file-based integrations and automations while emphasizing security, compliance, and data residency for business-critical file transfers and exchanges.

How do you position yourself against your competitors?

Unlike other file transfer software, Files.com is a cloud-native file transfer integrations and automation platform that provides users with the ability to securely send, share, or store files whenever and wherever you are.

Seller

Files.com

Description

Files.com is a SaaS file automation and integration platform that enables organizations to securely transfer, share, and store files between users, teams, and organizations.

Overview Provided by:

Kevin Bombino

Files.com Integrations

(18)

Verified by Files.com

Files.com Media

Files.com's file transfer software is device agnostic, allowing data transfers to stay secure, fast, and efficient from where ever you are.

Files.com Demo - Files.com File Based Integrations

Files.com provides integration and automation points out of the box via APIs, SDKs, and no-code automations.

Official Downloads

(4)

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Files.com Case Study - Virginia Public Media

G2 reviews are authentic and verified.

Here's how.

Verified User in Construction

Mid-Market (51-1000 emp.)

10/26/2021

"Great solution and better pricing."

5/5

What do you like best about Files.com?

We came from a huge competitor as they kept raising prices. We have been using Files.com for over 2 years - it is a great multi-location solution that is affordable and easy to implement and use. Our users have been very happy with the share link ability. As an IT person I am pleased with their easy MFA implementation solution as well as their feature to delete based on age etc. We signed a 3 year deal to keep pricing locked in and have been happy. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

They do nit have an indexable/searchable solution if you'd lie to put some searchable documents etc online for end users. Review collected by and hosted on G2.com.

Response from Adam OBrien of Files.com

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Thanks so much for taking the time to review Files.com - our team is thrilled to hear that there's so much that has been working for your organization!

I will make sure to get a note over to our product team regarding the indexing/searching feature you have outlined above for consideration of a future release.

Andrew H.

Mid-Market (51-1000 emp.)

11/23/2021

"Solid Offsite Storage, Great Tech Support, Responsive and helpful"

5/5

What do you like best about Files.com?

We have been using Files.com for years for two clients, overall uptime for us has been 100% and integration to useability has also been superb. Tech support is always over helpful and above what I feel is the present industry standard. If you need remote, secure file storage this is a great option to consider. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

really at this point with the branding and connectivity options, I cant think of anything. Review collected by and hosted on G2.com.

Response from Adam OBrien of Files.com

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Hey Andrew - Thanks so much for taking the time to review Files.com. It's always great to hear that our uptime and integrations has been spot on for you and your team!

Paolo D.

Director of Operations

Small-Business (50 or fewer emp.)

10/29/2021

"Super fast cloud FTP"

5/5

What do you like best about Files.com?

we tested about 5 different cloud FTPs and files.com had much faster download and upload speeds. Plus they have a great user interface with a lot of features Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Nothing really. They were the most expensive option of the services we looked at but they are worth it Review collected by and hosted on G2.com.

Response from Adam OBrien of Files.com

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Hey Paolo - Thanks for taking some time to review your experience with Files.com. It's always good to hear that that we're making file transfers easier for our customers!

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

10/28/2021

"Easy cloud hosted file transfers"

5/5

What do you like best about Files.com?

No more hosting FTP file servers, with moving this service to the cloud. The security aspect of files.com is great as well, adding in the MFA for sign in, as well as very detailed file and folder sharing permissions, including several child folders. We have never had any complaints from our users about accessing the system, downtimes, or issues sharing. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

The admin menus can be difficult to navigate through at times. It would also be nice to copy and create with user settings. Being able to copy a current user setup, like a template, for new users, would be very beneficial and time saving. Review collected by and hosted on G2.com.

Recommendations to others considering Files.com:

This was an easy implementation for our company, that also meets every security requirement that we were looking for. There are also highly customizable APIs, if you wish to go that route and custom design how the site appears for your users. Review collected by and hosted on G2.com.

What problems is Files.com solving and how is that benefiting you?

Moving file storage and transfer to the cloud was a massive upgrade that we needed. Also, using MFA for access is basically a requirement for any business compliance now, so this was a great addition. Having several different folders and child folders created, then managing share permissions on a root folder or child folder basis has been incredible for our organization. Our previous on-prem system had several drawbacks and was more difficult for our users to access. Using Files.com solved all of those concerns. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

11/24/2021

"Exceptional customer support"

4.5/5

What do you like best about Files.com?

Files.com's platform is an easy way to set up clients with a secure file transfer methodology with a SOC2 compliant vendor. What I like best though, is the excellent customer service that they provide in a timely manner. Some clients need immediate attention and Files.com is always willing to help. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

As a small company, we are not as well funded as some large corporations so rising costs are always a concern. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

11/23/2021

"Great tool for any network engineer!"

5/5

What do you like best about Files.com?

I really enjoyed the idea of having a one-stop-shop for all my updates for my equipment. This makes software updates a breeze for all of my networking appliances well sending the through via FTP. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

The one thing I wish this product had was the ability to send via SFTP. This would allow me to update a tad bit faster but doesn't necessarily prevent me from using other options. Review collected by and hosted on G2.com.

Verified User in Publishing

Mid-Market (51-1000 emp.)

11/23/2021

"Very solid file sharing service that does everything I need it to do"

5/5

What do you like best about Files.com?

Easy to share files with multiple stakeholders. Being able to customize level of security and length of validity is also very helpful Review collected by and hosted on G2.com.

What do you dislike about Files.com?

I upload large files and the upload speeds can be pretty slow at times, max out at 2mb /sec isnt always ideal for 6+ gb video files Review collected by and hosted on G2.com.

Recommendations to others considering Files.com:

If you need to share files with external people, this service is an excellent and easy to use tool for doing so Review collected by and hosted on G2.com.

What problems is Files.com solving and how is that benefiting you?

Dont need clients to have g suite or box accounts to work with us. Easy to just plug and play and work with anyone with ease Review collected by and hosted on G2.com.

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

6/7/2022

"Excellent service and easy to use interface, highly professional"

4.5/5

What do you like best about Files.com?

Easy user interface and good performance for corporate use and great customer care team. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Nothing to mention that cause great impact from technical side Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/27/2022

"Reliable service with great features"

5/5

What do you like best about Files.com?

Files.com provides a rich assortment of features backed by great support. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Some of the documentation of the API has been out of date. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/23/2021

"Powerful platform with no learning curve"

4.5/5

What do you like best about Files.com?

Files has thé best experience and list of features for a platform with no learning. I connected Files with Automation platform like Integromat and everything was smooth. Review collected by and hosted on G2.com.