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Files.com Reviews & Product Details - Page 22

Files.com Overview

What is Files.com?

4,000+ companies trust Files.com to power, automate, and secure their mission-critical file operations—including Data Teams automating file delivery at scale. Files.com is the enterprise file platform that helps Data, IT, and Engineering teams simplify and automate file delivery across systems, teams, and partners—without code or servers to manage. Our cloud-native, SaaS platform makes it easy to securely transfer, share, and integrate files at scale, so your critical business processes work every time. From large-scale data pipelines to partner file exchanges, Files.com connects everything — with powerful automation, instant integrations, and enterprise-grade security built in. Data teams can eliminate manual file handling with event-driven triggers and scheduled automation, and can easily push, pull, or mount files as part of broader workflows. Create no-code workflows for common use cases or leverage advanced automation through our API, CLI, and SDKs. With new iPaaS integrations including Boomi, MuleSoft and Terraform, Files.com also fits seamlessly into modern infrastructure-as-code environments, making it easy to deploy and manage file workflows at scale. Connect with Everything — Instantly Files.com offers out-of-the-box integrations with leading platforms, including: Microsoft (Azure, SharePoint, OneDrive, Active Directory, Office), AWS (S3, SNS), Google (Cloud, Drive), Box, Dropbox, Zapier, and more — plus developer options to build custom connections. Built for Scale, Performance, and Security. Designed for scale and performance, Files.com supports massive files up to 5TB with proprietary transfer acceleration and a global 100 Gbit network. As a fully cloud-native SaaS, there’s nothing to install or manage — high availability, redundancy, and scalability are built in from day one. Files.com is secure, reliable, and built for global enterprise needs. We offer end-to-end encryption, four types of 2FA, and nine SSO integrations to protect every transfer. Our audit-backed InfoSec program, reviewed annually by Kirkpatrick Price, covers our entire operation — not just data centers. With customizable data retention and storage across seven global zones (USA, UK, Canada, EU, Australia, Singapore, Japan), Files.com helps organizations stay compliant with HIPAA, GDPR, and CCPA, with BAAs and DPAs available. Whether you're automating enterprise workflows, moving massive media files, or integrating partners securely, Files.com makes it seamless — at any scale.

Files.com Details
Product Website
Languages Supported
German, English, French, Japanese, Portuguese, Spanish
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Product Description
Files.com is a cloud-native/SaaS file automation and integration platform that provides a cloud-centric approach to enterprise grade, file-based integrations and automations while emphasizing security, compliance, and data residency for business-critical file transfers and exchanges.
How do you position yourself against your competitors?

Unlike other file transfer software, Files.com is a cloud-native file transfer integrations and automation platform that provides users with the ability to securely send, share, or store files whenever and wherever you are.


Seller
Description

Files.com is a SaaS file automation and integration platform that enables organizations to securely transfer, share, and store files between users, teams, and organizations.

Overview Provided by:

Files.com Media

Files.com Demo - Device Screenshot
Files.com's file transfer software is device agnostic, allowing data transfers to stay secure, fast, and efficient from where ever you are.
Files.com Demo - Files.com File Based Integrations
Files.com provides integration and automation points out of the box via APIs, SDKs, and no-code automations.
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229 Files.com Reviews

4.6 out of 5
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229 Files.com Reviews
4.6 out of 5
229 Files.com Reviews
4.6 out of 5

Files.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Health, Wellness and Fitness
AH
Mid-Market (51-1000 emp.)
"Files.com is a winner for my team"
What do you like best about Files.com?

Rock solid reliability, and we have never had any issues with the service. It just works. Highly reccomneded. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

We had an issue with multiple user accounts, but was able to resolve it with the Files.com team to our satisfaction. Great communication. Review collected by and hosted on G2.com.

Response from Adam OBrien of Files.com

Thanks for taking the time to review Files.com - It's always good to hear that our file transfer solution is making you and your team's lives easier!

Verified User in Mechanical or Industrial Engineering
EM
Enterprise (> 1000 emp.)
"User of files.com"
What do you like best about Files.com?

Supports more than one protocol, especially SFTP Review collected by and hosted on G2.com.

What do you dislike about Files.com?

There is nothing I don't like. It has everything that meets our needs. Review collected by and hosted on G2.com.

Stephen P.
SP
IT Support Specialist
Mid-Market (51-1000 emp.)
"Effortless File Transfers"
What do you like best about Files.com?

Ability to quickly and securely transfer large documents. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Not being able to set a time limit on accounts. You need to rely on employees to inform you when they no longer need to transfer documents to customers. Review collected by and hosted on G2.com.

Response from Adam OBrien of Files.com

Thanks for taking the time to review Files.com. We always happy to hear that we're make file transfer easier!

Regarding your insight on account time limits - I am going to pass your feedback along to our product team for consideration in a future release. If you have not done so yet, I would also encourage you to get a support ticket into our team to document exactly what you would be looking for to fit your use case (https://www.files.com/contact)

Verified User in Automotive
UA
Small-Business (50 or fewer emp.)
"Great Product - Great Team"
What do you like best about Files.com?

Working through a project and files.com's team went above and beyond! Their team helped go the extra mile and brought together the project Review collected by and hosted on G2.com.

What do you dislike about Files.com?

The only piece would be the cost its only $99 but still only using it for a file transfer Review collected by and hosted on G2.com.

Response from Adam OBrien of Files.com

Thanks so much for taking the time to review Files.com.

It's always a delicate balance between value and pricing - I will make sure to share your pricing feedback with our team!

Verified User in Computer Software
EC
Mid-Market (51-1000 emp.)
"Works as expected, lots of functionality, bit expensive but worth it if you use all the features"
What do you like best about Files.com?

Rebranding, file organization, user management, temporary users/shares Review collected by and hosted on G2.com.

What do you dislike about Files.com?

bit expensive if you're using basic functionality. would be nice if they had a temporary link to let users upload files as well Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Small-Business (50 or fewer emp.)
"FTP management made easy and intuitive"
What do you like best about Files.com?

I like the simplicity of their platform and product.

It is a very responsive and non-tech population; such as myself, can use it. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

While navigating for the 1st time, you can feel overwhelmed by the number of settings you can change.

Setting an FTP for the 1st time requires insights from someone as information might be hard to find. Review collected by and hosted on G2.com.

Response from Adam OBrien of Files.com

Thanks so much for taking time to review Files.com - It's always good to hear that our tool is as easy to use as we intend it to be!

I am going to add your recommendation to get more user content out to help with the onboarding process over to my team - You should start to see more of that in the coming weeks and months.

Jamie H.
JH
Information Technology Manager
Small-Business (50 or fewer emp.)
"Simple to use, feature full service does exactly what it says at a reasonable price."
What do you like best about Files.com?

Management Interface is slick and user friendly Review collected by and hosted on G2.com.

What do you dislike about Files.com?

I do not dislike anything in particular about the service Review collected by and hosted on G2.com.

Response from Adam OBrien of Files.com

Hey Jamie - Thanks for taking the time to review Files.com! Happy to hear that our interface has been easy to adopt and that our no-size limit file transfers make life just a bit easier!

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Great Integration features!"
What do you like best about Files.com?

Ability to integrate and sync with different services! Bringing all files in one place. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Their FTP service sometimes goes down, have had multiple users complain about FTP failures. But their support always helps to fix them. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Files.com allows us to manage and share our data efficiently"
What do you like best about Files.com?

We are able to add users and share our data. We are also able to automatically purge old data to keep our costs down. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

The costs associated with the data management. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
AC
Mid-Market (51-1000 emp.)
"Perfect for a small company!"
What do you like best about Files.com?

Perfect for being used for file transfers between to busineses. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

No dislikes at the moment. Have never had an ounce of trouble. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

9%

Perceived Cost

$$$$$
Files.com