Introducing G2.ai, the future of software buying.Try now

Files.com Reviews & Product Details - Page 20

Files.com Product Details

Claimed

Files.com Media

Files.com Demo - Device Screenshot
Files.com's file transfer software is device agnostic, allowing data transfers to stay secure, fast, and efficient from where ever you are.
Files.com Demo - Files.com File Based Integrations
Files.com provides integration and automation points out of the box via APIs, SDKs, and no-code automations.
Product Avatar Image

Have you used Files.com before?

Answer a few questions to help the Files.com community

229 Files.com Reviews

4.6 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
229 Files.com Reviews
4.6 out of 5
229 Files.com Reviews
4.6 out of 5

Files.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Action F.
AF
O
Small-Business (50 or fewer emp.)
"Reliable Transfers"
What do you like best about Files.com?

Files transferred reliable, and I didn't have to restart an upload once. With other services, including OneDrive, the transfer would be almost complete and stop. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

So far, nothing. I'm a Files.com convert Review collected by and hosted on G2.com.

Taryn M.
TM
Human Resources Manager
Small-Business (50 or fewer emp.)
"Great Platform for Secure Sharing"
What do you like best about Files.com?

I've been using files.com for many years and have always found it to be a reliable and safe way to share data in an organization. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Nothing that I can think of at the moment! Review collected by and hosted on G2.com.

Response from Adam OBrien of Files.com

Hey Taryn - Thanks so much for taking the time to review Files.com! It's always good to hear that we were able to help your team make the transition to working from home through cloud-access to your files!

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"files.com review"
What do you like best about Files.com?

-Ease of adding users to the system

-Ease of creating root folders

-layout of the home screen, visually a much superior experience than dropbox. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

I wish there were a more clear use case for the workflows, but perhaps that falls on us for not using the feature -- though I am curious! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Great experience using this"
What do you like best about Files.com?

Interface and quick help, which makes users and saves time. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

To be honest, i did not feel l disliked anything about it. Review collected by and hosted on G2.com.

AO
Commercial Real Estate Manager
Small-Business (50 or fewer emp.)
"Easy to use, Secure, Collaborative, Cloud First File Transfer Software"
What do you like best about Files.com?

I'm able to transfer sensitive files securely with external clients through a cloud interface. Also love the native integration with Microsoft OneDrive! Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Have not run into anything yet - we don't have too many people who need to use Files.com file transfer service in our office so as long as I am happy then all is good! Review collected by and hosted on G2.com.

Response from Adam OBrien of Files.com

Hey Amy - thanks for taking the time to review Files.com. We're really happy to hear everything is going well for you and your team!

Alexus S.
AS
Director of IT
Small-Business (50 or fewer emp.)
"GOOD!"
What do you like best about Files.com?

It's easy to use, and I haven't had any issues with it.

The functionality and interface are there and it suits our needs well. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

if I had one complaint, the UI/UX could be a little more intuitive and modern Review collected by and hosted on G2.com.

Response from Adam OBrien of Files.com

Hey Alexus - Thanks so much for taking the time to review Files.com. We're always happy to hear that Files.com is easy to use and helps make workflows easier... I will make sure to pass along your feedback about our UI/UX to our product team!

Verified User in Logistics and Supply Chain
UL
Enterprise (> 1000 emp.)
"It was user friendly"
What do you like best about Files.com?

Easy to transfer the files and convenient Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Nothing to mention as it was nice in all aspects Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Mid-Market (51-1000 emp.)
"Has been super easy to use"
What do you like best about Files.com?

It is super easy to use so me and the whole support team can use it. We don't need to contact the engineering team to dig into stuff on our FTP server or modify our settings. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Nothing comes to mind! The UI maybe could use a little refresh. Review collected by and hosted on G2.com.

Response from Adam OBrien of Files.com

Thanks so much for taking the time to review Files.com! Always great to hear that we're helping to simplify accessing files people's FTP servers.

I will make sure to pass the feedback along to our product team regarding a potential UI refresh. If there's anything that you would specifically like to see please feel free to reach out to our support team through our online portal (https://www.files.com/contact)

Verified User in Telecommunications
AT
Enterprise (> 1000 emp.)
"Sftp with files.com"
What do you like best about Files.com?

in Brazil it is compatible with the LGPD rules, I like the simplicity of access both web and api. Real time sync is very good which allows us to be more effective. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Users with little knowledge of sftp need initial training on the files.com tool, especially if you want to use the sftp and ftp service. Another issue that we don't like is the high price of the application. Review collected by and hosted on G2.com.

MD
VP Engineering
Small-Business (50 or fewer emp.)
"Files.com was a huge help"
What do you like best about Files.com?

The best part was the ease of access and setup. I had no issues adding people and sending them invites. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

A bit convoluted and not super clear as to who had access to what folders. Review collected by and hosted on G2.com.

Response from Adam OBrien of Files.com

Hey Michael - Thanks for taking the time to review files.com! Always great to hear we are helping make file transfers easier for your organization.

I will make sure to pass along your feedback regarding Files.com permissions along to our product team. I've also linked our product training video for permissions in case that is of any help.

See how Files.com improved

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

9%

Perceived Cost

$$$$$
Files.com Comparisons
Product Avatar Image
Progress MOVEit
Compare Now
Product Avatar Image
GoAnywhere MFT
Compare Now
Product Avatar Image
Progress ShareFile
Compare Now
Files.com Features
Application Integration
Encryption
File Transfer
Language Support
Access Control
File Management
Synchronization
Scheduling
Files.com