Files.com Reviews & Product Details - Page 15

Files.com Overview

What is Files.com?

4,000+ companies trust Files.com to power, automate, and secure their mission-critical file operations—including Data Teams automating file delivery at scale. Files.com is the enterprise file platform that helps Data, IT, and Engineering teams simplify and automate file delivery across systems, teams, and partners—without code or servers to manage. Our cloud-native, SaaS platform makes it easy to securely transfer, share, and integrate files at scale, so your critical business processes work every time. From large-scale data pipelines to partner file exchanges, Files.com connects everything — with powerful automation, instant integrations, and enterprise-grade security built in. Data teams can eliminate manual file handling with event-driven triggers and scheduled automation, and can easily push, pull, or mount files as part of broader workflows. Create no-code workflows for common use cases or leverage advanced automation through our API, CLI, and SDKs. With new iPaaS integrations including Boomi, MuleSoft and Terraform, Files.com also fits seamlessly into modern infrastructure-as-code environments, making it easy to deploy and manage file workflows at scale. Connect with Everything — Instantly Files.com offers out-of-the-box integrations with leading platforms, including: Microsoft (Azure, SharePoint, OneDrive, Active Directory, Office), AWS (S3, SNS), Google (Cloud, Drive), Box, Dropbox, Zapier, and more — plus developer options to build custom connections. Built for Scale, Performance, and Security. Designed for scale and performance, Files.com supports massive files up to 5TB with proprietary transfer acceleration and a global 100 Gbit network. As a fully cloud-native SaaS, there’s nothing to install or manage — high availability, redundancy, and scalability are built in from day one. Files.com is secure, reliable, and built for global enterprise needs. We offer end-to-end encryption, four types of 2FA, and nine SSO integrations to protect every transfer. Our audit-backed InfoSec program, reviewed annually by Kirkpatrick Price, covers our entire operation — not just data centers. With customizable data retention and storage across seven global zones (USA, UK, Canada, EU, Australia, Singapore, Japan), Files.com helps organizations stay compliant with HIPAA, GDPR, and CCPA, with BAAs and DPAs available. Whether you're automating enterprise workflows, moving massive media files, or integrating partners securely, Files.com makes it seamless — at any scale.

Files.com Details

Product Website

Discussions

Files.com Community

Languages Supported

German, English, French, Japanese, Portuguese, Spanish

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Product Description

Files.com is a cloud-native/SaaS file automation and integration platform that provides a cloud-centric approach to enterprise grade, file-based integrations and automations while emphasizing security, compliance, and data residency for business-critical file transfers and exchanges.

How do you position yourself against your competitors?

Unlike other file transfer software, Files.com is a cloud-native file transfer integrations and automation platform that provides users with the ability to securely send, share, or store files whenever and wherever you are.

Seller

Files.com

Description

Files.com is a SaaS file automation and integration platform that enables organizations to securely transfer, share, and store files between users, teams, and organizations.

Overview Provided by:

Kevin Bombino

Files.com Integrations

(18)

Verified by Files.com

Files.com Media

Files.com's file transfer software is device agnostic, allowing data transfers to stay secure, fast, and efficient from where ever you are.

Files.com Demo - Files.com File Based Integrations

Files.com provides integration and automation points out of the box via APIs, SDKs, and no-code automations.

Official Downloads

(4)

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Files.com Case Study - Virginia Public Media

G2 reviews are authentic and verified.

Here's how.

Tony M.

Mechanical Design Engineer/ IT manager

Mid-Market (51-1000 emp.)

6/7/2022

"Easy way to link up a FTP Site and control who can seen what ."

4.5/5

What do you like best about Files.com?

can be accessed from either the web or an ftp client . Review collected by and hosted on G2.com.

What do you dislike about Files.com?

nothing really. It does what I need it for. Review collected by and hosted on G2.com.

Ron D.

IT Manager

Mid-Market (51-1000 emp.)

6/2/2022

"I'm very happy with files.com"

4/5

What do you like best about Files.com?

Ability to disable users automatically if they haven't logged in in X number of days. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

When auto deleting files after they are X number of days old it leaves the empty folders Review collected by and hosted on G2.com.

Alberto O.

Creative Director

Small-Business (50 or fewer emp.)

1/4/2022

"Super fast and easy to use."

4.5/5

What do you like best about Files.com?

It's a super-advanced file-sharing system that allows you to upload and share files easily. it's also very secure and it has advanced features. I used it to share very large video files and I was able to do so without any issues. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

The only thing that I didn't care for as much, was that they're not very upfront with their pricing, you start off with a 7-day free trial but in order to find out how much it costs, you have to reach out to them and then you'll need to deal with a sales-person. Review collected by and hosted on G2.com.

Jeff B.

Mid-Market (51-1000 emp.)

6/7/2022

"Great product for sharing business files"

5/5

What do you like best about Files.com?

You can get very granular with the security and who has access to what. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Speeds are a little slow at times but that might be on our side of the network. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

11/22/2021

"Works for our unique business"

4/5

What do you like best about Files.com?

We had AWS in the past for FTP transfer. Files.com works better and is more reliable for our daily usage Review collected by and hosted on G2.com.

What do you dislike about Files.com?

No complaints! Everything has worked for us, and the tech support team set us up for success at the start Review collected by and hosted on G2.com.

Recommendations to others considering Files.com:

The doubling of our monthly price to force a yearly contract I thought was a little shady. Review collected by and hosted on G2.com.

What problems is Files.com solving and how is that benefiting you?

We perform data collection for all the wireless cellular carriers. We perform thousands of upload and download tests daily to test their network speeds and present their stats Review collected by and hosted on G2.com.

Deepak P.

Azure Solution Architect

Enterprise (> 1000 emp.)

5/27/2022

"Files.com has a friendly UI for sftp services along with all the security features"

4.5/5

What do you like best about Files.com?

Ease of navigation

Nice UI

Ease of Managibility Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Integration with Azure AD only comes when you purchase higher tier, it should default even if you have less users Review collected by and hosted on G2.com.

Response from Kevin Bombino of Files.com

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Hi Deepak! I am happy to hear you are making use of our integrations with Azure AD. You are correct that our lowest pricing tier does not include Single Sign On (SSO) integrations. I appreciate you sharing your feedback on that.

Morgan D.

Chief Information Officer

Small-Business (50 or fewer emp.)

10/26/2021

"Incredible Experience in Every Way - Turnkey FTP"

5/5

What do you like best about Files.com?

World-class customer support with a real human that picks up the phone within seconds of initiating a call. Their UI is rock solid and I don't think we've ever had an outage in 4 years of use. We needed an FTP server that could integrate with other services, and this solution was turnkey. Despite FTP being an older technology, Files.com provides modern functionality and features. The thought of even attempting a homegrown production FTP environment at the level we're using it seems like an absolute nightmare-- we love how easy Files.com makes it. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Their pricing has gone up quite a bit since we first started, but this is to be expected. Even so, it still feels like a great deal. Review collected by and hosted on G2.com.

What problems is Files.com solving and how is that benefiting you?

Our business requires constant data feeds from clients, many of whom use antiquated systems with no API functionality. FTP is literally the only means by which their systems can transfer data to us, and Files.com makes that data incredibly easy to manipulate. For example, a client sends us a CSV file via FTP, and we instantly move that file into a parsing service (via Zapier). The data is then processed and submitted to our backend system via API, and to our clients, the whole transaction appears real-time. What's more, the user interface is simple enough that I can train an employee to do it in 10 minutes. It's a truly elegant solution to a massively important process. Review collected by and hosted on G2.com.

Response from Adam OBrien of Files.com

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Hey Morgan - We're so happy to hear that Files.com has been hitting the mark for your team! If there's anything we can do for you and your team, just let us know!

Lance P.

Controller

Mid-Market (51-1000 emp.)

10/26/2021

"Great Experience"

5/5

What do you like best about Files.com?

The files.com interface is easy and straightforward to understand, use and navigate through. I was able to set up all our users, set up inboxes where our customers can send us files (and we can send them internally to our other locations) and everything just works! Email notifications are also a big thing for us as we need to know when we have a new file sent to us, and those just work as well! Review collected by and hosted on G2.com.

What do you dislike about Files.com?

So far, the only downside I've found is that on our first bill we had a charge for extra users that I wasn't aware of from the get-go. In files.com's defense, I didn't ask either. We've since cut redundant users and they are working just fine. Review collected by and hosted on G2.com.

What problems is Files.com solving and how is that benefiting you?

We needed a new way for customers to send files to us for print production. We also needed a way for customers to send files specifically to a location instead of just a general mass inbox that someone has to manage. Files.com has taken care of that for us and we're able to process customer files more efficiently than before. Review collected by and hosted on G2.com.

Response from Adam OBrien of Files.com

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Hey Lance - Thanks for taking the time to review your experience with Files.com... we're glad to hear that features like email notifications and self-service file transfer for your end-users are making your life easy!

Karishma .

Mid-Market (51-1000 emp.)

6/13/2022

"overall good"

5/5

What do you like best about Files.com?

it is very helpful for the beginers and it is very user friendly we can access the files in a easy manner Review collected by and hosted on G2.com.

What do you dislike about Files.com?

it should be more efficient and clear accessing Review collected by and hosted on G2.com.

Philip C.

Software Engineer

Small-Business (50 or fewer emp.)

6/8/2022

"Easy setup and provided exactly what was needed"

4.5/5

What do you like best about Files.com?

Easily set up accounts for sftp and allow multiple administrators and users. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

A tad on the pricey side, but in this case you certainly get what you paid for Review collected by and hosted on G2.com.

Response from Kevin Bombino of Files.com

edit

Thanks for this review. Market positioning is a complicated dance, and "a tad on the pricey side but you certainly get what you pay for" is a pretty accurate description of our strategy in that regard. Happy to hear that you see us executing it well.