226 Files.com Reviews
As a seasoned systems administrator, I've had the pleasure of implementing Files.com at two distinct organizations, and I can say that it has revolutionized the way we manage our file-sharing needs. The flexibility to integrate Files.com with other cloud storage solutions and automate file transfers across our entire organization is nothing short of remarkable.
Initially, our goal was to create a simple web portal for customers to upload files. However, as we dove deeper into the capabilities of Files.com, we discovered a powerhouse of a solution that far exceeded our expectations. The desktop application, CLI/SDK tooling, and integrations available with Files.com have allowed us to deliver unparalleled file-sharing experiences to our users.
One of the most significant advantages of Files.com is its versatility. It seamlessly integrates with various cloud storage solutions, enabling us to create a cohesive file-sharing ecosystem that caters to our unique organizational needs. This flexibility has enabled me to confidently say "Yes, Files.com can do that!" for numerous project requests, impressing stakeholders and meeting their expectations.
What's truly impressive about Files.com is its support team. Their guidance and assistance were always readily available whenever we encountered any challenges or had questions. The extensive documentation provided by the team has been an invaluable resource in ensuring a smooth onboarding process.
As a systems administrator, I can say that Files.com has made my life significantly easier. It's streamlined our file-sharing processes, reduced errors, and increased productivity across our organization. The peace of mind that comes with knowing our files are securely stored and easily accessible is unparalleled. Review collected by and hosted on G2.com.
I wish there was more attention spent on branding and customization. This doesn't really bother me as a systems admin, but the graphics and marketing teams would love to be able to do more with the landing page for the customer facing portal. The branding in my opinion is "fine" but it has room for improvement. Review collected by and hosted on G2.com.
Easy to navigate and find things. Support is fantastic. I use it daily and never had any problems. Review collected by and hosted on G2.com.
Nothing. It's an easy platform and I can navigate easily around and find what I need very quickly. Review collected by and hosted on G2.com.

I love the SFTP transfer setup—it’s perfect for automating reports and sending them to clients without too much hassle. The guest access feature is super handy, too, since it lets me securely share files without hassle. It’s great for keeping things efficient and secure. The SFTP feature lets me automate stuff easily, and giving clients quick access through guest links is a lifesaver. Review collected by and hosted on G2.com.
Finding specific files can be a pain without sorting options by name, type, or date. It’d be awesome if they could add some flexibility here. Not having a sorting option slows things down when you’re trying to track down a specific file, so that could definitely be improved. I don't login to Files.com too often, but when I do, I need to find files as quick as possible. Review collected by and hosted on G2.com.

Lot of file management types,
Web, FTP , SFTP, agent, shared link (with password) and so on Review collected by and hosted on G2.com.
Sometimes user search dont find user, happened a couple of times Review collected by and hosted on G2.com.
I've been using it for 8 years and I'm very satisfied with all the features it offers: file management, advanced users, automation, external connector...
Recently I use the SFTP synchronisation with other system and it work very great !
Always satisfied with the continous évolution of files.com! Review collected by and hosted on G2.com.
We need to dig a lot to find features, because they're a lot of them ! Review collected by and hosted on G2.com.
What I like the most is that anytime I need help (from when I first set up my account to a need to make system changes), I can easily set up a time with one of Files.com tech support. They are smart and tenacious and have walked me through a variety of upgrades. Review collected by and hosted on G2.com.
Sometimes their billing is annoying. Every entrepreneur has cash flow issues from time to time. If I get to the end of the month and then owe two months worth, I then have to pay both months before my account switches back on. Review collected by and hosted on G2.com.

I've spent the last seven years utilizing Files.com. Our file-sharing procedures have been greatly expedited by this automated platform for managed file transfers, which also makes data transfers safe and simple.
Our manual effort has decreased due to the extensive automation features and ease of use, which has saved us time and money.
A dependable service that guarantees safe and legal file transfers, ideal for companies with intricate data requirements.
Our operational efficiency has significantly increased because to the platform's capacity to automate and monitor file transfers.
This platform's outstanding performance and security have revolutionized the way we handle and move important company files. Review collected by and hosted on G2.com.
I don't have any issues or dislikes with Files.com. Review collected by and hosted on G2.com.
How easy it is to use. We are able to upload batches of files, generate a share link, and generate a unique password in order for our co-counsel to access files. Additionally, we can easily set the permission levels and other features - such as - having the link to those 'shared files' expire 7 days after we send the link to them. (Which is optional! Sometimes you need that, sometimes you don't want the link to expire.)
Bottom Line: The functionality we receive from Files.com makes it the absolute best choice for us! Review collected by and hosted on G2.com.
We have not had any 'downsides' to using Files.com. Review collected by and hosted on G2.com.
As an admin for my company, I find the admin interface remarkably simple and/or clear we especially like the absolute times feature to see when our users were last active on their accounts. Review collected by and hosted on G2.com.
Missing feature, dark mode for the entire interface not just the shortcuts/hamburger menu, is much more pleasant for your eyes, and gives the interface a sophisticated and modern feel, in line with edge browser and many other apps and OS's these days. Review collected by and hosted on G2.com.