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Files.com Reviews & Product Details - Page 10

Files.com Overview

What is Files.com?

4,000+ companies trust Files.com to power, automate, and secure their mission-critical file operations—including Data Teams automating file delivery at scale. Files.com is the enterprise file platform that helps Data, IT, and Engineering teams simplify and automate file delivery across systems, teams, and partners—without code or servers to manage. Our cloud-native, SaaS platform makes it easy to securely transfer, share, and integrate files at scale, so your critical business processes work every time. From large-scale data pipelines to partner file exchanges, Files.com connects everything — with powerful automation, instant integrations, and enterprise-grade security built in. Data teams can eliminate manual file handling with event-driven triggers and scheduled automation, and can easily push, pull, or mount files as part of broader workflows. Create no-code workflows for common use cases or leverage advanced automation through our API, CLI, and SDKs. With new iPaaS integrations including Boomi, MuleSoft and Terraform, Files.com also fits seamlessly into modern infrastructure-as-code environments, making it easy to deploy and manage file workflows at scale. Connect with Everything — Instantly Files.com offers out-of-the-box integrations with leading platforms, including: Microsoft (Azure, SharePoint, OneDrive, Active Directory, Office), AWS (S3, SNS), Google (Cloud, Drive), Box, Dropbox, Zapier, and more — plus developer options to build custom connections. Built for Scale, Performance, and Security. Designed for scale and performance, Files.com supports massive files up to 5TB with proprietary transfer acceleration and a global 100 Gbit network. As a fully cloud-native SaaS, there’s nothing to install or manage — high availability, redundancy, and scalability are built in from day one. Files.com is secure, reliable, and built for global enterprise needs. We offer end-to-end encryption, four types of 2FA, and nine SSO integrations to protect every transfer. Our audit-backed InfoSec program, reviewed annually by Kirkpatrick Price, covers our entire operation — not just data centers. With customizable data retention and storage across seven global zones (USA, UK, Canada, EU, Australia, Singapore, Japan), Files.com helps organizations stay compliant with HIPAA, GDPR, and CCPA, with BAAs and DPAs available. Whether you're automating enterprise workflows, moving massive media files, or integrating partners securely, Files.com makes it seamless — at any scale.

Files.com Details
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Languages Supported
German, English, French, Japanese, Portuguese, Spanish
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Product Description
Files.com is a cloud-native/SaaS file automation and integration platform that provides a cloud-centric approach to enterprise grade, file-based integrations and automations while emphasizing security, compliance, and data residency for business-critical file transfers and exchanges.
How do you position yourself against your competitors?

Unlike other file transfer software, Files.com is a cloud-native file transfer integrations and automation platform that provides users with the ability to securely send, share, or store files whenever and wherever you are.


Seller
Description

Files.com is a SaaS file automation and integration platform that enables organizations to securely transfer, share, and store files between users, teams, and organizations.

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Files.com Media

Files.com Demo - Device Screenshot
Files.com's file transfer software is device agnostic, allowing data transfers to stay secure, fast, and efficient from where ever you are.
Files.com Demo - Files.com File Based Integrations
Files.com provides integration and automation points out of the box via APIs, SDKs, and no-code automations.
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229 Files.com Reviews

4.6 out of 5
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229 Files.com Reviews
4.6 out of 5
229 Files.com Reviews
4.6 out of 5

Files.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Logistics and Supply Chain
AL
Mid-Market (51-1000 emp.)
"Great Software, customer service, and vision"
What do you like best about Files.com?

Has a lot of features that are able to be used daily. Customer service is top notch and any issues I have had are quickly resolved in a timely manner.

Understands our use cases and implements product features if not currenlty available. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Haven't found one yet! Great company to work with and helps any way possible. Most software companies treat you as a small fish in a large pond and feel that I'm treated equally. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise (> 1000 emp.)
"Files.com has been seamless, efficient, and highly secure for managing and sharing files."
What do you like best about Files.com?

What I like best about Files.com is its ease of use combined with strong security features, making file management and sharing both simple and safe. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

The only downside is that some advanced features can take a bit of time to learn, but once you get the hang of it, everything works smoothly. Review collected by and hosted on G2.com.

Tim  S.
TS
Sr. Technical Support Technician
Enterprise (> 1000 emp.)
"Full of Features"
What do you like best about Files.com?

Files.com has made it easy for us to create and manage folders for our customers through automation. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Finding a use that would benefit us, but then discovering we would have to upgrade. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Small-Business (50 or fewer emp.)
"Powerful and realiable tool for transfers"
What do you like best about Files.com?

Lots of options to tracking your files and custom the transfers Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Files does not have integrations with platforms like Google Drive or Dropbox Review collected by and hosted on G2.com.

Response from Kevin Bombino of Files.com

Hi,

I'm confused about your statement that Files.com does not have integrations with Google Drive or Dropbox. We actually have great integrations with both Google Drive and Dropbox, as well as 58 other integration providers. I've linked our Apps & Integrations page here:

See how Files.com improved
Cindy M.
CM
Client Success Manager
Small-Business (50 or fewer emp.)
"Secure and Easy"
What do you like best about Files.com?

We have been using Files.Com since 2019 (for over five years) to share data with our clients. The site is secure, easy to use and maintain. The customer support is very responsive. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

We haven't found any downsides. Works perfectly for our needs. Review collected by and hosted on G2.com.

WY
Systems Administrator
Enterprise (> 1000 emp.)
"Files.com Makes it easy to gain access and automate files across many platforms"
What do you like best about Files.com?

Files.com makes it easy to gain access and automate files across many platforms, it helps us segregate datasources while still providing a bridge. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

API for S3 is sometimes slow, However most integrations work well without issue! Review collected by and hosted on G2.com.

Response from Kevin Bombino of Files.com

Thanks for the feedback about the S3 integration performance. We are working on internal upgrades to this integration designed to address performance (specifically, we are rewriting code from Ruby to Golang) and we hope to release those upgrades by the end of the year.

Verified User in Health, Wellness and Fitness
UH
Mid-Market (51-1000 emp.)
"Great interaction with the product."
What do you like best about Files.com?

What is most helpful about Files.com is it's easy to use UI and robust permission capabilities between user accounts. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

The search functionality can be more clear. Review collected by and hosted on G2.com.

Fred B.
FB
Consultant
Small-Business (50 or fewer emp.)
"Exciting! Generating cool ideas"
What do you like best about Files.com?

Hearing about all of the tools and options for their use Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Still learning the application and all of its usage. So far... am very pleased. Review collected by and hosted on G2.com.

Mark T.
MT
Sr. Systems Engineer
Enterprise (> 1000 emp.)
"Great Solution for files - moving, storing, etc"
What do you like best about Files.com?

Files is a very diverse service. Allowing us to share data with our external partners securely Review collected by and hosted on G2.com.

What do you dislike about Files.com?

I dont have anything bad to say about files.com Review collected by and hosted on G2.com.

MS
Systems Administrator
Enterprise (> 1000 emp.)
"Reliable service"
What do you like best about Files.com?

We have issues with other companies FTP servers. Files.com has always been rock solid for us. It's easy for our non techinical users to use. Customer service is very responsive. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

They seem to change their pricing plans often. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

9%

Perceived Cost

$$$$$
Files.com