Introducing G2.ai, the future of software buying.Try now

Xref Reviews & Product Details - Page 38

Editadmin

Xref Overview

Editedit
What is Xref?

Simplify your talent journey and make confident, people-focused decisions with Xref. Xref is a best-in-class, global solution that services HR professionals across all industries. Since 2010, Xref has been trusted by businesses all over the world to empower great people decisions. Our vision is to bring data-informed feedback to the talent lifecycle. Catering for the niche needs of the HR industry, Xref automates reference, pulse and exit surveys, for data-driven, actionable insights. Accessible from any device, and with multi-language capabilities, Xref integrates with multiple leading HR tools and ATS platforms to offer seamless, end-to-end workflows to recruit, retain and remember your talent with ease. Popular features: Templates and custom surveys - Using a template, you can create a survey request in 30 seconds. By using our library of best-practice survey questions, you can reduce unconscious bias. Or create your own customised survey for any role. Talent Pool - Candidates, referees and departing employees can opt-in to to a talent pool to be hired by your organisation. On average, our customers have a 60% opt-in rate. The talent pool automatically collates skills, competencies and preferred roles to reduce recruitment spend and make filling your next open role easier. Suspicious activity detection- Xref's unique algorithm monitors for unusual activity during a reference and raises a red flag if anything suspicious is detected, like a fraudulent reference, helping give you confidence in your hires.

Xref Details
Product Website
Discussions
Xref Community
Languages Supported
Danish, German, English, Finnish, Italian, Norwegian, Polish, Spanish, Swedish, Chinese (Simplified)
Show LessShow More
Product Description

Xref is trusted by businesses globally to offer reference, background and ID checks that are fast, simple and secure.

How do you position yourself against your competitors?

With an average user rating of 4.7 stars out of 5, G2 ranks Xref as the #1 reference checking software globally. Xref has an average global rating of 4.8 stars on Google. 98% of our automated reference checks are returned, completed.

Relevant and valuable insights - A reference check with Xref delivers 60% more insights compared to phone-based checks.

Easy to use - No programming skills needed. 93% of our G2 users say Xref’s intuitive platform is easy to use.

Save time - Xref reference checks are returned completed, on average in 18 hours with 60% being completed outside of standard business hours.

24/7 support, no call centres - As a global business, we have local customer support in your geography. Xref offers a reliable tech solution with dedicated account managers. It’s an enterprise-ready solution that scales with businesses as they grow.

And more!

Seller

Xref

Description

Xref is a best-in-class, global solution that services HR professionals across all industries. Since 2010, Xref has been on a mission to bring data-driven feedback to the talent lifecycle. Catering for the niche needs of the HR industry, Xref automates reference and exit surveys, for data-driven actionable insights. Accessible from any device, Xref integrates with multiple leading HR tools and ATS platforms to offer seamless, end-to-end workflows.

Overview Provided by:
Karina Guerra

Xref Integrations

(22)
Verified by Xref

Recent Xref Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Xref with ease"
Easy to use application, and great tracking protocols for candidates and referees, I've used Xref now in multiple roles and have seen the enhanceme...
Read more
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"It's efficient and easy to use!"
The layout. Very simple and easy to use!
Read more
DK
Dorothy K.Enterprise (> 1000 emp.)
5.0 out of 5
"HR Generalist III"
How easy it is to use. the metric. Information about IP address being used more than 1 time.
Read more

Xref Pricing

Starter
$840.00
25 employee turnover cap Per Year
Growth
$1,680.00
50 employee turnover cap Per Year
Plus
$3,480.00
100 employee turnover cap Per Year
Premium
$5,820.00
200 employee turnover cap Per Year
See all 5 Xref pricing levels

Xref Media

How to navigate Xref - discover how to view and manage requests, surveys, and people, find organisation insights, access settings, and locate product guides and tutorials.
Play Xref Video
How to navigate Xref - discover how to view and manage requests, surveys, and people, find organisation insights, access settings, and locate product guides and tutorials.
Send an Exit Survey request - easily send an Exit Survey request to up to 5,000 departing employees at once. Uncover key reasons for leaving and gain insights into your organisation’s eNPS score.
Play Xref Video
Send an Exit Survey request - easily send an Exit Survey request to up to 5,000 departing employees at once. Uncover key reasons for leaving and gain insights into your organisation’s eNPS score.
How to use Xref’s Pulse Surveys - you can view and customise your survey results with advanced filtering and sorting and see participation levels, organisational strengths, and areas for improvement
Play Xref Video
How to use Xref’s Pulse Surveys - you can view and customise your survey results with advanced filtering and sorting and see participation levels, organisational strengths, and areas for improvement
How to read a Reference Report - this video includes how to identify unusual activity flags and where to review key information like sentiment, word count, and feedback coverage
Play Xref Video
How to read a Reference Report - this video includes how to identify unusual activity flags and where to review key information like sentiment, word count, and feedback coverage
How to request a Reference Survey - this video shows you how to request a reference on Xref, including adding background checks and setting up your reference requirements or language options.
Play Xref Video
How to request a Reference Survey - this video shows you how to request a reference on Xref, including adding background checks and setting up your reference requirements or language options.
Answer a few questions to help the Xref community
Have you used Xref before?
Yes

447 Xref Reviews

4.6 out of 5
View 3 Video Reviews
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
  • Company SizeExpand/Collapse Company Size Filter
  • User RoleExpand/Collapse User Role Filter
  • CategoryExpand/Collapse Category Filter
  • IndustryExpand/Collapse Industry Filter
  • RegionExpand/Collapse Region Filter
The next elements are filters and will change the displayed results once they are selected.
  • Sort By:
    G2 Sort
447 Xref Reviews
4.6 out of 5
  • Sort By:
    G2 Sort
447 Xref Reviews
4.6 out of 5
  • Sort By:
    G2 Sort

Xref Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Here's how.
Verified User in Non-Profit Organization Management
UN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

Xref has been incredibly helpful in streamlining the reference check process, and allowing us to continue to on-board high volumes of new employees. Review collected by and hosted on G2.com.

What do you dislike about Xref?

It would be helpful if employers had access to enter referee details if the candidate has already provided them to us. Review collected by and hosted on G2.com.

Recommendations to others considering Xref:

If you are struggling for the time and capacity to complete reference checks for bulk recruitment xref will be an incredible resource to help. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

Allows us to onboard an amount of staff that would not be possible (or at least would be significantly slower) if we needed to call every referee for every candidate. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Josie Westerlund of Xref
Editedit

Thank you for your review.

It is great to hear how you have benefited from the time saved through the use of automated referencing.

Thank you for your great feedback. We are always improving our service, so your feedback is appreciated to help us better provide this great platform.

Thanks again for your review.

Helpful?
Share
Admin Approval Link
Verified User in Consumer Goods
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Xref?

Xref enable and automates a sometimes tedious process for a recruiter. Xref saves time and simple and intuitive to use for the recruiter, candidate and referee. Review collected by and hosted on G2.com.

What do you dislike about Xref?

2 factor authentication is cumbersome, if we could find a way to enable the verification to be somehow more permanent, so it is a single sign on type model. Review collected by and hosted on G2.com.

Recommendations to others considering Xref:

Brilliant tool, simple and effective. Huge time saver. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

It is a huge time saver, it also gets the referee's thoughts and reflections verbatim so key points are not missed. It also enable all parties to complete the process when it is convenient for them. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Josie Westerlund of Xref
Editedit

Thanks for providing us with your feedback. It's always helpful for us to know how our clients find the experience.

We're glad to hear that you're making the most out of the platform! It definitely is a huge time-saver.

Helpful?
Share
Admin Approval Link
CC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

Ease of use, fast results and easy to comprehend for candidates and referees Review collected by and hosted on G2.com.

What do you dislike about Xref?

Some referees put very short answers so there is no way to probe them in the initial reference Review collected by and hosted on G2.com.

Recommendations to others considering Xref:

The best service and great results Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

We get hold of referees very easily, they can answer the questions in their own time and you aren't chasing them with emails or missed calls. We save a lot of time, our references are completed faster. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Josie Westerlund of Xref
Editedit

Thanks so much for sharing this great review. We're glad to hear that you're able to get responses quicker and save a lot more time!

Helpful?
Share
Admin Approval Link
Verified User in Human Resources
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

X-Ref is easy to use and to read the responses Review collected by and hosted on G2.com.

What do you dislike about Xref?

I think not being able to talk to the referees takes out some of the personal touches Review collected by and hosted on G2.com.

Recommendations to others considering Xref:

ensure you are ready to cease communicating with referees direct Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

I have no problems at this stage Review collected by and hosted on G2.com.

Show More
Show Less
Response from Shieanne Dcruz of Xref
Editedit

Thanks for your feedback. We’re glad to hear that you’re enjoying the simplicity and ease of using the Xref platform.

Regarding your comment about missing out on the personal touch that comes from manual calling. Xref's sentiment tool has an algorithm that measures a referee's 'tone of voice'. It picks up on the positive, neutral, and negative language used by the referee, to give you an indication of the candidate's performance; reducing the chance for a reference to be misinterpreted.

Our reference reports include a full analysis of the feedback provided, in order to offer insights into the overall sentiment and content of the reference. This will often provide a much greater and deeper understanding of a reference’s opinion than may be gathered on a quick, conversational phone-based reference check. I hope this helps. Thanks again for your review!

Helpful?
Share
Admin Approval Link
Verified User in Sports
AS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

saves so much time and easy to export data Review collected by and hosted on G2.com.

What do you dislike about Xref?

portal cant be customized with branding so recipients might see it as spam Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

time calling and waiting for callbacks from references, also more thorough response than you would get on a phone call Review collected by and hosted on G2.com.

Show More
Show Less
Response from Shieanne Dcruz of Xref
Editedit

Thank you for taking the time to share your review. We’re glad to hear that you have benefited from the many advantages of the online approach to reference checking.

In regards to your comment about customization, it is possible to add branding on the candidate email and final report, extending to business name and logo. If you would like some help in enabling this, please speak directly to your account manager.

Thanks again for the review!

Helpful?
Share
Admin Approval Link
Verified User in Hospital & Health Care
CH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

Seamless and user friendly, no issues and Response times are astounding Review collected by and hosted on G2.com.

What do you dislike about Xref?

Nil, covers satisfactory aspects of reference requests Review collected by and hosted on G2.com.

Recommendations to others considering Xref:

Nil to report, very easy to utilise Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

Filtering out low quality reference checks and enabling our processes to stay compliant within regulatory standards Review collected by and hosted on G2.com.

Show More
Show Less
Response from Lorna of Xref
Editedit

What a lovely review, thanks so much! It's awesome to hear you are having such great success with an online process and we're glad you are also benefitting from the added layer of security our platform offers.

Thanks again!

Helpful?
Share
Admin Approval Link
Verified User in Staffing and Recruiting
US
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

Xref is quick and easy. Allows for the receivers to do it on their own time. Review collected by and hosted on G2.com.

What do you dislike about Xref?

The integration with Bullhorn UI isn’t the greatest. Review collected by and hosted on G2.com.

Recommendations to others considering Xref:

Better interface with Bullhorn integration would be nice. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

Faster references competed. Benefits include more deals completed and able to use references to pre-sell candidates to clients. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Josie Westerlund of Xref
Editedit

Thank you for your review.

It's great to hear that you are benefiting from the ease and efficiency that comes through online referencing.

We appreciate your feedback regarding the integration with Bullhorn, we would love to get more information regarding this from you so we can improve the overall user experience. If you would reach out to your Relationship manager, we will gather the further information to work on improving the integration.

Thanks again for your review.

Helpful?
Share
Admin Approval Link
Verified User in Education Management
UE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

the feature that shows if any corrections were made by the referee's. Review collected by and hosted on G2.com.

What do you dislike about Xref?

well.. there isnt anything that i have not liked about XREF Review collected by and hosted on G2.com.

Recommendations to others considering Xref:

very user friendly, amazing results, helps identify candidates better. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

XREF has helped us make the right decisions by making reference checking done so professionally and efficiently. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Josie Westerlund of Xref
Editedit

Thanks for your review.

We are happy to hear how you have benefited from the ease that comes through the use of the Xref platform.

We are always happy for any feedback that might be able to enhance the overall experience, so feel free to reach out to us if you have any thoughts.

Thanks again for your review.

Helpful?
Share
Admin Approval Link
Verified User in Food Production
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

Quick & Easy - when we submit the Xref follow up and gives the progress status Review collected by and hosted on G2.com.

What do you dislike about Xref?

Nothing projecting. hope they will improve more for better. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

We use for reference check and it very quick & easy. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Shieanne Dcruz of Xref
Editedit

Thanks for the review! It’s awesome to hear you’re saving time using Xref and making the most of the many benefits of automated references.

We’re all about offering teams a better and faster way to conduct reference checks, so it’s great that you’ve had such a positive experience, thanks again for your review.

Helpful?
Share
Admin Approval Link
SB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

Appreciate the time it saves by removing the need to constantly chase reference checks, easy to use and navigate, great team backing it, easy to communicate to candidates how to operate and submit reference checks, attractive website, easy to coordinate with team and submit checks on other people's. New feature asking referees to opt in or out if they want to be considered for employment with the organisation - also potentially a great networking tool Review collected by and hosted on G2.com.

What do you dislike about Xref?

Uncertainty of how much of ref check form has been completed when it states "accessed" by referee, Resistance to submit ref checks on a Friday due to weekend and referee not being available - how are the referee's contacted over the weekend? To my understanding they are only notified a hand ful of times via text or email Review collected by and hosted on G2.com.

Recommendations to others considering Xref:

Great way to avoid time wasting on a phone chasing up references, easy to use, easy to communicate how to use to candidates, Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

Time Saving as you don't need to chase on the phone for a long time, Much easier to communicate to candidates how to operate xref and how to expect to be contacted by XREF when applications have been successful, I like the new feature for networking with potential applicants Review collected by and hosted on G2.com.

Show More
Show Less
Response from Josie Westerlund of Xref
Editedit

Thank you for taking the time to write this review, Scott. We appreciate your feedback! We’re so glad to hear you have been making great use of the features of Xref and benefiting from the ease of automated references.

Our team is always working to provide new releases to market and based on your comments we’ve put forward a suggestion to our development team about including an ‘indicator of progress’.

In regard to submitting references on a Friday, our reminder emails are sent 24, 36 and 48 hours after the referee is first contacted. Due to the likelihood of referees being submitted with work email domains (and not working on the weekend) we recommended that requests are lodged during the work week for the best results.

I hope that helps and thanks again for your feedback!

Helpful?
Share
Admin Approval Link

Xref Comparisons

Compare iCIMS SkillSurvey Reference vs. Xref
Compare iCIMS SkillSurvey Reference vs. Xref
XrefVSiCIMS SkillSurvey Reference
Compare Xref vs. Crosschq
Compare Xref vs. Crosschq
XrefVSCrosschq
Compare Xref vs. Referoo
Compare Xref vs. Referoo
XrefVSReferoo
Compare Xref ratings to similar products

Top Rated Xref Alternatives

HiPeople
(917)
4.6 out of 5
See all Xref Alternatives

Explore More

Best Background Check Software
Advanced contact center management software
What's the leading collaboration app for remote teams
Best desktop software for spending oversight
Recommended software for managing contact center agents
Most recommended marketing analytics app
Best online registration tools for workshops
Best-rated platform for social media monitoring
Pros and Cons Details
Xref
Contact Xref