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Xref Reviews & Product Details - Page 40

Xref Overview

What is Xref?

Simplify your talent journey and make confident, people-focused decisions with Xref. Xref is a best-in-class, global solution that services HR professionals across all industries. Since 2010, Xref has been trusted by businesses all over the world to empower great people decisions. Our vision is to bring data-informed feedback to the talent lifecycle. Catering for the niche needs of the HR industry, Xref automates reference, pulse and exit surveys, for data-driven, actionable insights. Accessible from any device, and with multi-language capabilities, Xref integrates with multiple leading HR tools and ATS platforms to offer seamless, end-to-end workflows to recruit, retain and remember your talent with ease. Popular features: Templates and custom surveys - Using a template, you can create a survey request in 30 seconds. By using our library of best-practice survey questions, you can reduce unconscious bias. Or create your own customised survey for any role. Talent Pool - Candidates, referees and departing employees can opt-in to to a talent pool to be hired by your organisation. On average, our customers have a 60% opt-in rate. The talent pool automatically collates skills, competencies and preferred roles to reduce recruitment spend and make filling your next open role easier. Suspicious activity detection- Xref's unique algorithm monitors for unusual activity during a reference and raises a red flag if anything suspicious is detected, like a fraudulent reference, helping give you confidence in your hires.

Xref Details
Product Website
Discussions
Xref Community
Languages Supported
Danish, German, English, Finnish, Italian, Norwegian, Polish, Spanish, Swedish, Chinese (Simplified)
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Product Description

Xref is trusted by businesses globally to offer reference, background and ID checks that are fast, simple and secure.

How do you position yourself against your competitors?

With an average user rating of 4.7 stars out of 5, G2 ranks Xref as the #1 reference checking software globally. Xref has an average global rating of 4.8 stars on Google. 98% of our automated reference checks are returned, completed.

Relevant and valuable insights - A reference check with Xref delivers 60% more insights compared to phone-based checks.

Easy to use - No programming skills needed. 93% of our G2 users say Xref’s intuitive platform is easy to use.

Save time - Xref reference checks are returned completed, on average in 18 hours with 60% being completed outside of standard business hours.

24/7 support, no call centres - As a global business, we have local customer support in your geography. Xref offers a reliable tech solution with dedicated account managers. It’s an enterprise-ready solution that scales with businesses as they grow.

And more!


Seller

Xref

Description

Xref is a best-in-class, global solution that services HR professionals across all industries. Since 2010, Xref has been on a mission to bring data-driven feedback to the talent lifecycle. Catering for the niche needs of the HR industry, Xref automates reference and exit surveys, for data-driven actionable insights. Accessible from any device, Xref integrates with multiple leading HR tools and ATS platforms to offer seamless, end-to-end workflows.

Overview Provided by:

Recent Xref Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Xref with ease"
Easy to use application, and great tracking protocols for candidates and referees, I've used Xref now in multiple roles and have seen the enhanceme...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"It's efficient and easy to use!"
The layout. Very simple and easy to use!
DK
Dorothy K.Enterprise (> 1000 emp.)
5.0 out of 5
"HR Generalist III"
How easy it is to use. the metric. Information about IP address being used more than 1 time.

Xref Media

How to navigate Xref - discover how to view and manage requests, surveys, and people, find organisation insights, access settings, and locate product guides and tutorials.
Play Xref Video
How to navigate Xref - discover how to view and manage requests, surveys, and people, find organisation insights, access settings, and locate product guides and tutorials.
Send an Exit Survey request - easily send an Exit Survey request to up to 5,000 departing employees at once. Uncover key reasons for leaving and gain insights into your organisation’s eNPS score.
Play Xref Video
Send an Exit Survey request - easily send an Exit Survey request to up to 5,000 departing employees at once. Uncover key reasons for leaving and gain insights into your organisation’s eNPS score.
How to use Xref’s Pulse Surveys -  you can view and customise your survey results with advanced filtering and sorting and see participation levels, organisational strengths, and areas for improvement
Play Xref Video
How to use Xref’s Pulse Surveys - you can view and customise your survey results with advanced filtering and sorting and see participation levels, organisational strengths, and areas for improvement
How to read a Reference Report - this video includes how to identify unusual activity flags and where to review key information like sentiment, word count, and feedback coverage
Play Xref Video
How to read a Reference Report - this video includes how to identify unusual activity flags and where to review key information like sentiment, word count, and feedback coverage
How to request a Reference Survey - this video shows you how to request a reference on Xref, including adding background checks and setting up your reference requirements or language options.
Play Xref Video
How to request a Reference Survey - this video shows you how to request a reference on Xref, including adding background checks and setting up your reference requirements or language options.
Answer a few questions to help the Xref community
Have you used Xref before?
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447 Xref Reviews

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447 Xref Reviews
4.6 out of 5
447 Xref Reviews
4.6 out of 5

Xref Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Human Resources
AH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

Email notifications about either a candidate not providing referees' information or when a candidate's referee has completed the questionnaire. I also think it's very valuable to be notified when there is a "fraud" from a user when completing his/her own reference check. Review collected by and hosted on G2.com.

What do you dislike about Xref?

The lack of an email notifying the completion of all reference checks required. Also, not being able to make any edits once the user has started the process. Review collected by and hosted on G2.com.

Recommendations to others considering Xref:

Easy to use for both the admin and user. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

Being more time efficient. Review collected by and hosted on G2.com.

Response from Josie Westerlund of Xref

Thanks so much for taking the time to write this lovely review. We're so glad you're enjoying the platform. Thank you also for your feedback, we will take your comments into consideration.

Verified User in Internet
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Xref?

Being able to handle reference checks in a hands off fashion, and getting flagged if there are potential issues / fraud with the reference Review collected by and hosted on G2.com.

What do you dislike about Xref?

Would be better if we could more actively change our questions without going through support - or if there was some sort of expedited process Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

Moving candidates through the final stages to offer faster, getting tipped off about potential fraudulent references Review collected by and hosted on G2.com.

Response from Josie Westerlund of Xref

Thanks for your review.

It's great to hear that you have benefited from the ease and security that comes with online reference checks through Xref. We understand how important it is to have safe data practises and compliance throughout this vital step of the hiring process.

Have you tried our template builder? It is a great tool for changing or updating questions to use within your reference questionnaire. Please feel free to reach out to us with any questions about this, our customer success team are more than willing to assist.

Thanks again for your review.

Verified User in Management Consulting
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

XRef is extremely easy to use and reports are easily available Review collected by and hosted on G2.com.

What do you dislike about Xref?

In case an employee requests for change in details, system should flag it Review collected by and hosted on G2.com.

Recommendations to others considering Xref:

Easy API possible.. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

employee verification Review collected by and hosted on G2.com.

Response from Josie Westerlund of Xref

Thank you for your review.

It's great to see that you are benefiting from the ease of online reference checks. We understand how important it is to have a simple and easy process for reporting and referencing.

We appreciate your feedback regarding alerts and will pass this on to the relevant team to make sure it is reviewed for future updates.

Thanks again for your review.

Viktor V.
VV
Director of Energy Production
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

The opportunity to finish test checks in period is the most evident advantage but the information that we get from the officials is much better than in telephone reference checking (where a "correct" can be seen as a means to speed the call!). We enjoy the convenient way to look at the overall positively or negatively reference check and the easy exportation of the system so that reference checks are included in our negotiate suggestion to the recruiting manager. Review collected by and hosted on G2.com.

What do you dislike about Xref?

Only potential criticism I could consider of is that the nominee can't be controlled in time before joining the referees (while we can easily monitor the referee by telephone). However, we should hold up the contact tag to an official more than ever before, because Xref is much significantly faster. Review collected by and hosted on G2.com.

Recommendations to others considering Xref:

You won't regret the deployment of Xref at all. It adds an extra amount of detail for your hiring process and provides you with hours every week. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

Xref has decreased both our resources and the annoyance of playing telephone tags with distracted arbiters substantially. We don't have to do this in our stressful days now anyway, and it makes room for those candidates! Review collected by and hosted on G2.com.

Response from Josie Westerlund of Xref

Thanks for taking the time to leave this great review, Viktor.

We are glad to hear that you are seeing some of the many benefits that come through the Xref platform.

In regards to your comments about the controlling of the nominee, we would love to discuss this further so we can help clarify your concern and ensure we are able to provide the support you need. Please feel free to reach out to our customer success team via support@xref.com with more detail.

Thanks again for leaving this great review.

Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

I like how easy it is to navigate, how quick the customer service team is to respond to any questions, how it generates reports for any flagged references, that is sends reminders to candidates Review collected by and hosted on G2.com.

What do you dislike about Xref?

the downsides of using xref are that sometimes referees don't take the time to complete the surveys, not fault of xref's though Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

No longer playing phone tag with referees, don't have to worry about fraudulent references Review collected by and hosted on G2.com.

Response from Josie Westerlund of Xref

Thanks so much for this great review! We're so happy to hear that you're enjoying the platform and the service that you receive from our team - it warms our hearts. We always strive to design a solution that is easy to use and will keep doing our best to make it even better. Thanks again!

Sandy S.
SS
Private Wealth Management Assistant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

The results may be offered without much extent by the leader, and there is an intriguing investigation into the tone and quantity consisting. It depends on your opponent to complete their references in the course of their inquiry and will make numerous modified enquirers for the adjudicator. Review collected by and hosted on G2.com.

What do you dislike about Xref?

In contrast to encountering a Consumer Achievement Manager, I think that X Ref is as important as telephone conversations, so you could alter and convert your own perspectives. At this point, I do not believe there are any I do not believe there are at this point. Review collected by and hosted on G2.com.

Recommendations to others considering Xref:

I'd refer anybody to XRef practically. This is a service that is easy to use and quite efficient The collection of personal data is a good product. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

It is easier for the contestant to get their comparisons to round off XREF queries and to save us a huge amount of time in registration. The best benefits we recognized are time reservation funds and increase level. It really is simpler to get your information to complete the XREF queries and save us a lot of period on enlistment. Review collected by and hosted on G2.com.

Response from Josie Westerlund of Xref

Thank you Sandy for this review. We’re glad to hear that you are benefiting from the time you’re saving and the assurance you’re adding to your hiring, by automating your reference checks. Thanks again!

Verified User in Individual & Family Services
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

Ease of use. It is always time consuming chasing up referees and this solves that problem nicely. Review collected by and hosted on G2.com.

What do you dislike about Xref?

Creating templates for questions to be asked. But it is a once only for each job. Review collected by and hosted on G2.com.

Recommendations to others considering Xref:

If you are needing to complete a large number of reference checks, this is your go to. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

Saving heaps of time for the bulk recruitment positions. Review collected by and hosted on G2.com.

Response from Josie Westerlund of Xref

Thanks for your review!

It's great to hear that you have been able to benefit from the time saved through bulk recruitment and online referencing.

We look forward to being able to continue to help in the future.

Thanks again for your review.

Verified User in Civil Engineering
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

Regular reminders. Great Reports and opportunity to give detail. Review collected by and hosted on G2.com.

What do you dislike about Xref?

Impersonal and sometimes results in lack of information Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

Time saving Review collected by and hosted on G2.com.

Response from Josie Westerlund of Xref

Thank you for your review.

We value your feedback and we are happy to hear that you have seen the benefits that come through the reporting and alerts system. We would love to learn more about your feedback so we can better enhance our services.

Thanks again for your review.

Verified User in Government Administration
UG
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

Easy to use, convenient, Detailed, saves time for both recruiter and referee. Referee can complete the report in their own convenient time. Review collected by and hosted on G2.com.

What do you dislike about Xref?

Sends too many reminders. Some referees don't like to be reminded continuously. Review collected by and hosted on G2.com.

Recommendations to others considering Xref:

Go for it. Makes life so much easier. Gives time to work on other important stuff as there is one less thing to worry about. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

Saves so much time and I can concentrate on other work. When references are completed, I get a notification so I can go and review them. It is also easy to download the reports and statistics in reports really help too. Review collected by and hosted on G2.com.

Response from Josie Westerlund of Xref

Thanks so much for taking the time to provide this review. We really appreciate it!

It is possible to alter the number of reminders that are automatically sent out if that is a concern for you. Just reach out to our team via our website xref.com and we can help you with this.

It's great to hear that your enjoying the ease and simplicity of online reference checking! Thanks again.

Verified User in Food Production
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

Very easy to use and saves our team SO much time! Review collected by and hosted on G2.com.

What do you dislike about Xref?

It would be good to have the option to invite another (3rd) reference on our end without having to call the help desk to do so. It's only a minor thing but would just save some time :) Review collected by and hosted on G2.com.

Recommendations to others considering Xref:

Go for it! Very handy for any HR teams Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

Saves us a lot of time - chasing references, organising phone calls, etc. Review collected by and hosted on G2.com.

Response from Josie Westerlund of Xref

Thanks so much for your review and for your feedback. We're glad to hear you're enjoying the platform and are making the most of online reference checking!