I have been using Gist for a few months for all of my main sites, and i am a very happy user. Review collected by and hosted on G2.com.
The login session of the application expires too early for me Review collected by and hosted on G2.com.
With some tools, you get a small piece of a tool to help you with your marketing campaigns. With Gist, you get the overall suite of tools from Marketing Automation to tagging user on your website to Chat feature and even knowledge base - it is a truly All-In-One Marketing Automation Tool for people in all stages of your marketing funnel.
Moreover, the Gist team is developing new features consistently and have on-boarded fantastic members that is taking the company in the right direction. Review collected by and hosted on G2.com.
The team is coming up with lots of amazing improvement, it sometimes get difficult to track and implement all the features. This is a good problem to have - Moreover, Gist also has a fantastic knowledge base and university to catch up and implement the updates. Review collected by and hosted on G2.com.
Since we made the switch from Convertkit to Gist we got several messages from leads and customers who where amazed by the personalized and well timed communication they received from us. All automated without a single line of code. We are more relevant than ever for our leads, and sales have increased significantly. Really happy with this solution, and the great team behind it. Review collected by and hosted on G2.com.
Since they offer almost everything you need for your marketing, they are not the best solution if you are looking for the single best solution for a specific thing. Review collected by and hosted on G2.com.
I really like that I can do everything within the same tool. It keeps me productive and i keep on discovering new possibilties with Gist everyday. Review collected by and hosted on G2.com.
My customers local language is Swedish, and i feel that the quality of the translation could be a bit higher. Gist are really responsive in rectifying spelling error which i discover, but still, it should have been translated trough a professional translation service. Review collected by and hosted on G2.com.
Loving the integration in one place. Normally I will need to use other third party tools to integrate the communication and data from chat bot to live chat to email marketing and sales automation. Now.. I only use Gist. I have been using Gist for a few years( ex Convertfox) for one of my main sites, and i am still a very happy user. Review collected by and hosted on G2.com.
The flow in chat bot can be improved. Support can be better. Review collected by and hosted on G2.com.
We use the chat feature the most it has increased our engagement and retention by allowing us to respond to website visitors in realtime or within the next day. The chat rules create an engaging prompt for visitors. We are also building out a Knowledgebase with Gist and will be using them for our drip campaigns in the near future. Review collected by and hosted on G2.com.
Some of the customizations could be improved. Although colours are customizable it would be nice to have greater control over Email layouts and pop-up layouts. That being said Gist has improved immensely since we started using them. Review collected by and hosted on G2.com.
1. LiveChat is great, it even supports many languages, which is very handy if you're website visitors are not native english speakers.
2. The CRM module offers basic information about your visitors, which helps in crafting your audience segmentation.
3. It has integrated email campaigns. This wasn't extensively tested by us, but it'll be perfect for mid-sized audience with just a few thousand subscribers. Review collected by and hosted on G2.com.
1. Email editor could use some improvements.
2. Would be nice to have a more robust CRM module. Review collected by and hosted on G2.com.
Gist allows me to organize my users and talk to them anytime. It makes it so easy to be in touch with my user base through various methods like live chat, email marketing, broadcast emails, campaigns etc. Review collected by and hosted on G2.com.
There is nothing in particular that I dislike about Gist. There is always a scope of improvement in any tool and I hope they continue to fine tune it further through regular updates. Review collected by and hosted on G2.com.
I love everything about Gist. They offer so many great services and keep upgrading them. Review collected by and hosted on G2.com.
I love it. The only thing I didn't love was the change of the name from ConvertFox to Gist. With that said, this isn't a problem. Review collected by and hosted on G2.com.