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Gist Reviews & Product Details - Page 12

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Gist Demo - Share Team Inbox
Talk to the right people in the right place, at the right time – on your website and inside of your app. Stop chasing uninterested leads, and proactively reach out to the people who are most engaged on your site right now.
Gist Demo - Email Marketing
Increase sales by sending each lead a hand-crafted email campaign. Trigger emails and drip campaigns automatically using interactions and behaviors of your users.
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Capture every possible lead by creating and testing multiple forms. Configure forms to show on any page and anytime you set by using preset display conditions to fine tune your list building.
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218 Gist Reviews

4.6 out of 5
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218 Gist Reviews
4.6 out of 5
218 Gist Reviews
4.6 out of 5

Gist Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Dan W.
DW
Lead Developer
Small-Business (50 or fewer emp.)
"Great set of features, replaces a handful of other services"
What do you like best about Gist?

The integration of all the features is killer. Contacts, leads, marketing emails, automation emails, knowledge base, all tie together really well. The UI is nicely laid out and easy to use. As is the APPI, if you need to dive that deep. Well thought and full featured. Review collected by and hosted on G2.com.

What do you dislike about Gist?

I had a couple of issues importing contacts from my app but the support team sorted me out in a few minutes. No else to dislike really. I use Intercom for another business so the concepts and interface were already felt very familiar. Review collected by and hosted on G2.com.

Carron H.
CH
Small-Business (50 or fewer emp.)
"This is a good automation system for Woocommerce users. Still learning but so far so good!!"
What do you like best about Gist?

The simple automation system and templates Review collected by and hosted on G2.com.

What do you dislike about Gist?

Nothing so far. Everything is pretty self explanatory. Review collected by and hosted on G2.com.

DZ
MasterCoach
Small-Business (50 or fewer emp.)
"Indispensible tool"
What do you like best about Gist?

Most valuable for me is the feature rich integration between the solid chat platform and Email Marketing that Gist provides. It has become an indispensable part of my set up. In the beginning I did not like that the brand name back then (Convertfox) was visible below the chatbox. I thought that this was not an ideal name for my customers. (They dont want to be converted or outstmarted by a fox). But fortunately they changed the brand name to Gist. I like that much better.

What I like a lot is also that since I have been using Gist (former Convertfox) it has been deploying new features on a regular basis. I feel confident that this will be a future in the hands of a solid company. Review collected by and hosted on G2.com.

What do you dislike about Gist?

I have a hard time to come up with something that I dislike. Perhaps that the interface is not in German? Or that adding additinal staff could be cheaper? Or that it should find me new leads automatically? Review collected by and hosted on G2.com.

Drew H.
DH
Lead Software Engineer
Small-Business (50 or fewer emp.)
"Gist is my go-to marketing automation platform"
What do you like best about Gist?

Streamlined interface with a lot of features that work together. Super simple to tag and untag contacts and visitors, send follow up emails, and re-engaged past customers with minimal time and effort. Review collected by and hosted on G2.com.

What do you dislike about Gist?

Not much to dislike, the platform has been constantly improving over the past few years and I've been very impressed with what the Gist team has pulled off - looking forward to seeing more as they continue to develop. Review collected by and hosted on G2.com.

Arnab Ranjan M.
AM
Owner
Small-Business (50 or fewer emp.)
"Powerful all-in-one business automation tool"
What do you like best about Gist?

I like how I can target specific people on my email list. Just because they're on my list doesn't mean that they'll get an email. I can send email to particular tags so that as I add new tags, I can target emails to specific people for a better experience for them and a better result for my efforts. Review collected by and hosted on G2.com.

What do you dislike about Gist?

Their basic lead capture forms, pop-ups. Hope they can create a better editor for this one so that we can build good looking forms that are enticing for our website visitors. Review collected by and hosted on G2.com.

Abe C.
AC
Co-Founder at simplicityEngine
Small-Business (50 or fewer emp.)
"An All In One Customer Support And Marketing Suite"
What do you like best about Gist?

I've come to depend on the live chat feature so much that I cannot run my business without it. The mobile app makes my dream of running my business remotely a reality. Two months ago I was on the Swiss Alps and got a message from a potential client, I was able to close the customer while spending the day on the mountain top. Not to mention that the knowledge base makes supporting customers on the go a breeze. Review collected by and hosted on G2.com.

What do you dislike about Gist?

Their email marketing features are still not where I would like them to be but they are improving all the time. Review collected by and hosted on G2.com.

Ivan C.
IC
Small-Business (50 or fewer emp.)
"One of the best all in 1 Marketing platform I have used"
What do you like best about Gist?

Gist has came a long way. Love the automations. One of the best all in 1 marketing I have ever used. Review collected by and hosted on G2.com.

What do you dislike about Gist?

There is a staggered email send limit. However, I believe if you are not using the platform for spam purposes and legit reasons, it is understandable that they need to keep their mail server clean for deliverability. Review collected by and hosted on G2.com.

Sammy K.
SK
Marketing Manager
Marketing and Advertising
Mid-Market (51-1000 emp.)
"An electronic answering tool for leads"
What do you like best about Gist?

Gist app for chatting is great and incredibly easy to set up on our business. It allows us to track user interaction on our web, enable us to recognize the consumer behavior on our homepage, and also monitor chat discussions. There is a great live view to show new users how to use the app. It lets us give our consumers even faster solutions based on our awareness. Review collected by and hosted on G2.com.

What do you dislike about Gist?

Gist could enhance its usability for pop-ups and front ends to make a better incorporation into the homepage. Although Gist has a huge number of functionalities, this means that the advancement never gets as quick as I want, and even if updates are released constantly, they don't usually cover some aspects of the basic functionalities. Review collected by and hosted on G2.com.

Dora C.
DC
Marketing Specialist
Mid-Market (51-1000 emp.)
"Book demos and handle email marketing with Gist"
What do you like best about Gist?

Through Gist, you will communicate with your customers regularly and in an effective way. It has some great shapes integrated, and a large variety of design options, that are much better than seasoned options. The scheduling and adaptability of the layout is an advantage as well. The desktop app is great and makes it easy to set up your addresses and the mobile app enables us to monitor and manage customer service on the move for all support problems, so you will be able to manage this from any device. Review collected by and hosted on G2.com.

What do you dislike about Gist?

I would like to see more email marketing capabilities within Gist, but it doesn't look like they are going to apply this soon. Also, I would like to have a more configurable chatbot toolbar. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business (50 or fewer emp.)
"Intercom alternative"
What do you like best about Gist?

its looks, features and ease of use. As well as their chat bot Review collected by and hosted on G2.com.

What do you dislike about Gist?

their iOS app is sometimes a little buggy Review collected by and hosted on G2.com.

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Gist Features
Knowledge Base
Searchable Articles
Branding
Integrations
Pop-up Chat
Notifications
Targeted Emails
Customization
Conversation Archiving
Lead Development
Gist