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Gist Reviews & Product Details - Page 8

Gist Overview

What is Gist?

Gist is a suite of tools businesses use to market, sell and communicate with their customers. And we're on a mission to help marketing, sales and support teams create great customer experiences in every interaction across the customer lifecycle, at scale. Today, over 10,000 businesses are using Gist and we're just getting started. Customers use us to talk to their leads and customers and be that central source of truth. We believe that we’re in the middle of a huge shift in SaaS space towards all-in-one platforms and we need your help. Join us on this journey and help us transform the way people run businesses :)

Gist Details
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Product Description

Gist allows you to chat with leads


Seller

Gist

Description

Gist (formerly ConvertFox) is a comprehensive software platform designed to streamline businesses’ marketing, sales, and customer support operations. Through its suite of tools, Gist offers live chat, email marketing automation, event tracking, lead generation forms, and knowledge bases, all unified under a single dashboard. This integration provides a seamless experience for managing customer journeys from initial contact to continued engagement.Gist's platform is particularly noted for its ability to track user interactions and behavior on websites, enabling businesses to tailor their communications based on detailed customer insights. The goal of Gist is to help businesses cultivate better relationships with their customers by providing personalized and timely communication solutions. By automating various aspects of customer interactions, Gist allows businesses to focus on delivering higher value services and products.

Overview Provided by:
CEO & Founder, Gist

Recent Gist Reviews

Alex S.
AS
Alex S.Mid-Market (51-1000 emp.)
0.0 out of 5
"Trashed company"
All-in-one functionality for ticketing, live chat, help desk, AI assistant for internal team and customers.
Patrick F.
PF
Patrick F.Small-Business (50 or fewer emp.)
3.5 out of 5
"Gist is a good choise as a CRM"
The thing we liked best about Gist is that it is an all-inclusive platform within which you can do both marketing and business process management. ...
AL
Andy L.Small-Business (50 or fewer emp.)
4.5 out of 5
"A great CRM solution for Solopreneurs"
I've found Gist to be a very intuitive software to set up. It integrates well with my existing SOP and the support through both Knowledgebase and W...

Gist Media

Gist Demo - Share Team Inbox
Talk to the right people in the right place, at the right time – on your website and inside of your app. Stop chasing uninterested leads, and proactively reach out to the people who are most engaged on your site right now.
Gist Demo - Email Marketing
Increase sales by sending each lead a hand-crafted email campaign. Trigger emails and drip campaigns automatically using interactions and behaviors of your users.
Gist Demo - Popups & Forms
Capture every possible lead by creating and testing multiple forms. Configure forms to show on any page and anytime you set by using preset display conditions to fine tune your list building.
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218 Gist Reviews

4.6 out of 5
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218 Gist Reviews
4.6 out of 5
218 Gist Reviews
4.6 out of 5

Gist Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Kwabena O.
KO
Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

Forms, Emails, Messaging and Event Tracking Review collected by and hosted on G2.com.

What do you dislike about Gist?

The live chat can be improved to be more personalized Review collected by and hosted on G2.com.

Recommendations to others considering Gist:

It's a better alternative to intercom and user.com Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

Problems ? Nothing Yet, Benefits Yes... I have seen a high open rate of my emails, and we can track user events on the site now. And this has increased user engagement and sales Review collected by and hosted on G2.com.

Jason B.
JB
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

Gist is a powerful suite of business management features. I especially love the integrated chat on our website and how Gist helps me track and follow up with leads! Review collected by and hosted on G2.com.

What do you dislike about Gist?

I don't fully utilize all the power of Gist, but even so, it is super valuable to me with only the subset of functionality I'm using. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

Gist helps me convert leads to clients. Review collected by and hosted on G2.com.

BG
Mr
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about Gist?

Creating an automated machine that captures, warms and sells to my site visitors and prospects. Review collected by and hosted on G2.com.

What do you dislike about Gist?

There is a bit of a learning curve and building anything worthwhile requires a time investment. Review collected by and hosted on G2.com.

Recommendations to others considering Gist:

Very worthwhile product. Highly recommend it for automating your lead capture, nurture and sales process. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

Turning visitors to our website into contacts who we can communicate with easily and regularly with minimal effort that ultimately leads to increased sales. Review collected by and hosted on G2.com.

MW
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

It integrates so easily with my site, and testing it out as a trial was so valuable. Review collected by and hosted on G2.com.

What do you dislike about Gist?

The top-end premium pricing is a bit much, but I guess it's low for big businesses. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

Customer inquiries. Getting notifications on my phone and laptop means I can help technical queries be solved faster. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

The connected features and automation on so many levels. It allows you to create any kind of communication strategy and implement those in a really easy way. Review collected by and hosted on G2.com.

What do you dislike about Gist?

I'd say the most important part is to know what you want to do with your own data and communication, and in most cases, Gist is more than capable to handle it. Review collected by and hosted on G2.com.

Recommendations to others considering Gist:

Plan a bit ahead and just give it a try. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

Streamlining contacts, communication, support, and sales in one app. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

All the integration of email marketing and live chat. Review collected by and hosted on G2.com.

What do you dislike about Gist?

The prices especially for small companies which are starting with a low budget. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

The customer service experience is improving. Review collected by and hosted on G2.com.

Maverick F.
MF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

* Great customer support (responsive, knowledgable)

* Continuous upgrades and updates

* Intuitive once you get the hang of it

* Fast and hardly fail to load

* Great native integrations (ConvertBox!) and Zapier is always useful Review collected by and hosted on G2.com.

What do you dislike about Gist?

* Slight UX improvement, but no biggie

* Automation and event tracking may need some time to get used to

* Wishlist: forms allow more font customization to suit website branding

* Wishlist: that forms allow dropdowns, multiple-choice, sliders etc

* Wishlist: there's an email tracking feature to track replies Review collected by and hosted on G2.com.

Recommendations to others considering Gist:

Just give it a try, ask lots of questions, and you'll be convinced quite soon :) Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

* Using it as a CRM to replace Hubspot

* Managing our key prospects and clients

* I used to have problem tracking form submissions based on UTM codes. Now it's much easier.

* Having a team inbox for FB messenger and live chat is also useful

* Ability to auto tag based on behaviours is a plus Review collected by and hosted on G2.com.

Cristina L.
CL
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Gist?

Best price - value

good support, and functionalities Review collected by and hosted on G2.com.

What do you dislike about Gist?

I miss more complete report and analitycs Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

CRM Review collected by and hosted on G2.com.

Moshe L.
ML
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

Chat response time is better than other apps. Review collected by and hosted on G2.com.

What do you dislike about Gist?

The user interface a little bit confusing Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

Customer support via chat, knowledge base Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gist?

There are a ton of great features. I really like how I'm able to integrate directly into my website. Review collected by and hosted on G2.com.

What do you dislike about Gist?

It takes some getting used to setting up and using the product. But that's to be expected from such a feature-rich software. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

It's hard finding a single software that can do as much as Gist goes. Usually, you have to use multiple software. Review collected by and hosted on G2.com.