(34)
4.9 out of 5
Visit Website
Sponsored
Introducing G2.ai, the future of software buying.Try now
Gist
Claimed
This profile has been claimed by Gist, but it has limited features.
Do you work at Gist? Upgrade your plan to update branding and connect with profile visitors!
Do you work at Gist? Upgrade your plan to update branding and connect with profile visitors!
Gist
218 Gist Reviews
4.6 out of 5
The next elements are filters and will change the displayed results once they are selected.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
G2 reviews are authentic and verified.
Here's how.
We strive to keep our reviews authentic.
G2 reviews are an important part of the buying process, and we understand the value they provide to both our customers and buyers. To ensure the value is retained, it's important to make certain that reviews are authentic and trustworthy, which is why G2 requires verified methods to write a review and validates the reviewer's identity before approving. G2 validates the reviewers identity with our moderation process that prevents inauthentic reviews, and we strive to collect reviews in a responsible and ethical manner.
GB
Gloria B.
Founder and Director
Small-Business(50 or fewer emp.)
What do you like best about Gist?
I DEEPLY have appreciated Gist's timely support. Their tools and the platform are always improving. You're definitely in good hands with the Gist team! Review collected by and hosted on G2.com.
What do you dislike about Gist?
I wish that Gist had more integrations with other tools like Thrivecart, which I use. But, I'm VERY grateful that I can get by using Gist's HTML codes to integrate with other tools. It is how I'm able to connect with Thrivecart. Review collected by and hosted on G2.com.
HT
Huy T.
Product Manager and Data Analytics, Senior Supervisor
Small-Business(50 or fewer emp.)
Rating Updated ()
Original
What do you like best about Gist?
Gist offers an affordable pricing plan with rich tools to boost your business. It can help use for customer support by livechat, nurture lead, email marketing. We also can set up the workflow to automate the process from the time user opt-in to sales. Review collected by and hosted on G2.com.
What do you dislike about Gist?
Cannot use embed form to my landing page. We can use popup form or Welcome Matt, but there're some use cases that we need to embed our form. We can easily do this with Hubspot. Hope Gist will implement this feature soon. Review collected by and hosted on G2.com.
AM
Verified User in Medical Devices
Small-Business(50 or fewer emp.)
What do you like best about Gist?
I like that they have a free option give you the ability to decide if yo nne dit Review collected by and hosted on G2.com.
What do you dislike about Gist?
I am not fully aware of all features that are offered. I salos wish I could downlads an application to use the produce and not have to be a on a web browser. Review collected by and hosted on G2.com.
CM
Christopher P. N. M.
Author, Ghostwriter and Teacher
Small-Business(50 or fewer emp.)
What do you like best about Gist?
Gist's messenger is especially powerful and I love that I can embed it on not only my website, but other subdomains on my site. Makes it so my visitors can get ahold of me on the fly--and I get notifications by email and on my phone. I can also set up automations so the bot asks questions to try and help the visitor before they need human interaction. Really nice! I also like that Gist has full email marketing--automations, tags, etc. Review collected by and hosted on G2.com.
What do you dislike about Gist?
Gist has a generous free plan, but to take advantage of Gist all over the web and integrate it with other services, only paid accounts in Gist have the ability to use webhooks. This means lower cost services won't integrate easily and it creates a bit of a mess trying to keep contacts in sync across multiple services unless you're willing to pay. But truly $29/mo isn't bad! Review collected by and hosted on G2.com.
PB
Pranav B.
Founder
Venture Capital & Private Equity
Small-Business(50 or fewer emp.)
What do you like best about Gist?
I guess it offers a lot of features related to marketing and customer support. The automation triggers are awesome Review collected by and hosted on G2.com.
What do you dislike about Gist?
There is nothing much to dislike, I like the product overall. Review collected by and hosted on G2.com.
RS
Rhonda S.
Human Resources & Property Manager
Small-Business(50 or fewer emp.)
What do you like best about Gist?
I like that if potential customers need help, they can chat with us in real-time. Review collected by and hosted on G2.com.
What do you dislike about Gist?
Sometimes while I am logged in, my chat status goes inactive. Then I have to change my status to Away before I can change it back to Available. Review collected by and hosted on G2.com.
SD
Stanley D.
Tech Support
Small-Business(50 or fewer emp.)
Rating Updated ()
Original
What do you like best about Gist?
GIST automation capabilities are excellent, even at the lower price points. These features immensely helped me as a more recent business with not lots of upfront capital. I also benefit from the smooth integration with WordPress. I am recommending GIST for being a professional chat, email marketing, and CRM option. Chat is handy and valuable. Review collected by and hosted on G2.com.
What do you dislike about Gist?
Windows and MAC applications should have the option to start automatically when the computer starts. Review collected by and hosted on G2.com.
DH
Dennis H.
Managing Director
Small-Business(50 or fewer emp.)
What do you like best about Gist?
How easy it is to start, and use. I didn't know how much a website chat was needed, I've closed so many sales using GIST. Review collected by and hosted on G2.com.
What do you dislike about Gist?
I love it. This is the perfect tool, everything you need is included: chat, calendar, crm, marketing, chat bots, just to mention a few. Review collected by and hosted on G2.com.
AC
Amy C.
Executive director
Small-Business(50 or fewer emp.)
What do you like best about Gist?
The live chat works well. Booking meetings is easy and efficient. I love the integrated knowledge base site you can create. I love seeing where leads go on my website. Their intent and the pages that convert.
Auto emails depending on filters is also great.
Android app for live chats
Zapper integrations Review collected by and hosted on G2.com.
What do you dislike about Gist?
There is no mobile site or app for managing the backend. There is a mobile app for backend administration. You have to use the website. Review collected by and hosted on G2.com.
KW
Kirsty W.
Technical Sales and Marketing
Small-Business(50 or fewer emp.)
What do you like best about Gist?
Gist was easy to set up and user friendly.
You can easily assign to other colleagues, and track the process. Review collected by and hosted on G2.com.
What do you dislike about Gist?
The notifications do not always come through so you have to have it constantly open. Review collected by and hosted on G2.com.
Gist Categories on G2
Explore More
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
