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Top 10 Gist Alternatives & Competitors

(218)4.6 out of 5

The Live Chat Software solutions below are the most common alternatives that users and reviewers compare with Gist. Live Chat Software is a widely used technology, and many people are seeking productive, high quality software solutions with co-browsing, in-app messaging, and lead development. Other important factors to consider when researching alternatives to Gist include email marketing and features. The best overall Gist alternative is Fin by Intercom. Other similar apps like Gist are LiveAgent, Drift, Tidio, and ActiveCampaign. Gist alternatives can be found in Live Chat Software but may also be in Help Desk Software or Conversational Marketing Software.

Best Paid & Free Alternatives to Gist

Fin by Intercom
LiveAgent
Drift
Tidio
ActiveCampaign
Freshdesk
Brevo Marketing Platform
HubSpot Service Hub

Top 10 Alternatives to Gist Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Gist stacks up to the competition, check reviews from current & previous users in industries like Marketing and Advertising, Internet, and Financial Services, and find the best product for your business.

Fin by Intercom

By Intercom, Inc.

(3,450)4.5 out of 5

Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Agent. Fin speaks just like your best agents. It generates answers using multiple sources to deliver consistent, accurate, context-aware responses in your brand's tone of voice. It asks clarifying questions and responds with empathy—ensuring every customer feels heard and helped. Fin handles complex customer requests—like refunds, identity verification, or account changes—by connecting directly to your data sources and third-party systems. It retrieves and updates information to deliver personalized, conversational resolutions quickly and efficiently. Fin works in any language, across any channel, 24/7. From email and live chat to phone, SMS, and social, Fin responds instantly with personalized support in your customer's preferred language—delivering incredible service anytime, anywhere.

Categories in common with Gist:

Reviewers say compared to Gist, Fin by Intercom is:

Slower to reach roi

More expensive

More usable

See all Fin by Intercom reviews

LiveAgent

By QualityUnit

(1,513)4.5 out of 5

LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

Categories in common with Gist:

Reviewers say compared to Gist, LiveAgent is:

Slower to reach roi

Better at support

More usable

See all LiveAgent reviews

Drift

By Salesloft

(1,252)4.4 out of 5

Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

Categories in common with Gist:

Get a quote

Reviewers say compared to Gist, Drift is:

Slower to reach roi

More expensive

See all Drift reviews

Tidio

By Tidio

(1,752)4.7 out of 5

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Categories in common with Gist:

Reviewers say compared to Gist, Tidio is:

Slower to reach roi

More usable

Easier to admin

See all Tidio reviews

ActiveCampaign

By ActiveCampaign

(14,139)4.5 out of 5

ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can create deeper automations than the competition, faster.

Categories in common with Gist:

Reviewers say compared to Gist, ActiveCampaign is:

Slower to reach roi

More expensive

See all ActiveCampaign reviews

Freshdesk

By Freshworks

(3,551)4.4 out of 5

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

Categories in common with Gist:

Reviewers say compared to Gist, Freshdesk is:

Slower to reach roi

More expensive

More usable

See all Freshdesk reviews

Brevo Marketing Platform

By Brevo

(2,357)4.5 out of 5

Easily manage your marketing campaigns, transactional emails, and SMS messages all in one simple and powerful platform.

Categories in common with Gist:

Live Chat

Reviewers say compared to Gist, Brevo Marketing Platform is:

Slower to reach roi

More usable

Easier to admin

See all Brevo Marketing Platform reviews

HubSpot Service Hub

By HubSpot

(2,542)4.4 out of 5

Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.

Categories in common with Gist:

Reviewers say compared to Gist, HubSpot Service Hub is:

Slower to reach roi

More expensive

See all HubSpot Service Hub reviews

FreshChat

By Freshworks

(492)4.4 out of 5

Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.

Categories in common with Gist: