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The EdgeTier Conversational Intelligence and Support Platform helps Customer Support teams uncover the missed insights in their support and survey messages, react faster to emerging customer issues, a
Adoreboard reveals the 'unknown unknowns' to transform Customer Experience with Emotionally Intelligent Insights.
eTrusted has been designed from the ground up as a standardized and scalable SaaS platform for real-time customer feedback. Invite your customers to give feedback where it is most important to you. C
First Insight offers a next-gen decision platform that enables designers, merchants, brand managers, buyers, and marketing teams to answer the key questions they face every day by engaging consumers w
Gravite is an artificial intelligence solution that transforms the management of your qualitative data (call recordings, support tickets, emails, CRM, etc.) into a strategic tool. By utilizing our AI
CustomerMX is software that helps businesses track, respond to, and improve the customer experience. It does this by collecting data from various sources, such as social media, surveys, and customer s
Indellia is an AI-powered Customer Feedback Analytics platform that provides a single source of truth for customer insights across internal channels (help desk, CRM) and public channels (reviews). Our
Luminoso Analytics applies artificial intelligence (AI) and natural language understanding (NLU) to accurately analyze text-based data for any industry without lengthy setup time or training. Luminos
With ever-evolving technology comes ever-evolving consumer beliefs and behaviors. To keep up with these changes, companies must leverage deep consumer insights with speed and efficiency. With Pivony,
RealFeedback is an AI-powered chatbot that simplifies collecting user feedback. Integrate our conversational chatbot into your website in minutes and immediately start gathering useful feedback. Our t
Reviews Impact Revenue! Get the most out of your Customer Engagement team by allowing them to have a positive impact on growth by engaging your customers in the moments that matter. PRODUCT REVIEWS A
Surveypal is a comprehensive customer experience management (CXM) platform designed to help organizations collect, analyze, and act upon customer feedback to drive business growth and enhance customer
Tagado is a customer experience data intelligence platform that provides business-impact granular insights from all customer feedback channels to efficiently align all teams in the company around what
Unigrams is a qualitative data analysis platform designed to help researchers and analysts quickly understand the demands of customers, the concerns of staff, and the culture of their organization.
Wonderflow is a leading provider of Generative AI for Voice of the Customer (VoC) analysis. We provide a leading AI-powered consumer intelligence software solution that helps enterprise businesses eas
APORTIO INBOXAGENT: ENTERPRISE-GRADE AI FOR EMAIL TRIAGE AT SCALE Aportio InboxAgent transforms how enterprises handle CUSTOMER SERVICE and IT SERVICE DESK EMAILS - using intelligent automation to
Bagel AI is a product intelligence platform that turns scattered feedback and company data into revenue-driving decisions. With customer-tailored AI models, Bagel automatically identifies product gap
Bewgle provides deep actionable insights from user generated content like reviews, social, videos, images etc using AI and NLP enabling brands to build new products faster, market persuasively, and en
Impactful employee recognition, strengthened team communication, and continuous and holistic feedback support. Do all this and more with Bigfish Benefits' culture-first SaaS solutions, powered by scie
Centriam is a customer experience management software built for businesses of all sizes to better manage customer relationships. Launch company-wide CX programs powered by customer analytics in days v
A Universal Inbox for all your Customer Touchpoints. Conversational Commerce has never been so easy and so productive.
Communiti Labs is a platform designed to improve community engagement by facilitating efficient and inclusive communication between communities and local ...
Don’t miss out on your HIDDEN CX LEVERS With World’s Best CX Analytics Solution • Unearth the unstructured “gold” you already have. • Fight spurious insights with Causal AI • No IT integration, no
Hostcomm’s CXCortex is an AI customer service agent that is able to perform customer service autonomously using AI through a variety of channels such as email, SMS, Social media apps and phone calls.
DataOrb is an AI-first company that enables companies to operationalize customer empathy – across all touchpoints and channels. With DataOrb’s Customer Engagement Hub, companies can enhance their play
Analyzing customer and employee feedback has never been easier with Deep Talk. With just a few clicks, you can turn any text, including surveys, reviews, chats, and emails, into powerful data. Thi
Echoes is the most intuitive customer feedback insights platform, purpose-built for the modern subscription business. It allows for a truly end to end Voice of the Customer management, unifying data
AI Powered Feedback Analysis A single click transforms online user feedback into actionable user insights.
- What is Explorance MLY: Explorance MLY, pronounced [mi-lee], is an award-winning AI-powered feedback analytics platform that transforms open-ended comments from any source into clear, actionable
featureOS is what you need to collect, prioritize, and act on feedback with your customers. It's the best way to build a product roadmap.
Make customer feedback visible and actionable. Combine all your feedback sources into a system of record. Get closer to your customers and build the habit of listening to them. Analyze and act on feed
FeedbackRobot is an AI-powered feedback automation platform designed to help businesses effortlessly collect, analyze, and act on customer feedback in real time. Built for ecommerce brands, SaaS co
Feedgage is a customer experience platform that can collect customer feedback from all over the web and turns them into actionable insights with AI. Feedgage offers a SaaS to businesses of all sizes t
Proxime centralizes all your customer feedback, is connected to all your productivity tools, and uses the latest advances in artificial intelligence and natural language understanding to detect emotio
Feednap is a feedback collecting tool. An embed code will be provided to add it in the code, and a feedback collecting widget will appear in the website. The website owners can customize this widget a
FeedNotch innovative platform is designed to help professionals like they easily collect, organize, and collaborate on customer feedback, resulting in a more streamlined and efficient product developm
Decode customer Feeedback and build what matters ! Understanding your customers is the key to growth, but collecting and analyzing feedback can be overwhelming. Feeedback is your AI-powered solution
Feelingstream helps large service companies improve customer experience.
Four/Four is data-driven decision-making software. We automatically capture the voice of your customer from real-life conversations, link it with your CRM data and analyse it through our AI engine to
HappyPanda is a feedback management software solution designed to help businesses collect, analyze, and act on user feedback efficiently. By combining an intuitive interface with powerful AI capabilit
Hear Contact Center Intelligence Platform empowers businesses to effortlessly unlock the value of their conversation data. With Hear, organizations can centralize customer feedback from calls, surv
HearBack is a voice-first AI platform that captures and analyzes spoken or typed feedback in real time, helping organizations understand what people truly think and feel. It automatically organizes i
Hello Customer is building the technology that leapfrogs traditional satisfaction scores. Great companies make a continuous connection with customers a fundamental part of their business strategy. T
EmployeeMX is a software that helps organizations collect feedback from employees and track their experiences every single day throughout their employment. This data can be used to improve employee sa
MiningExperiences (MX) is a revolutionary new software that allows companies to discover and analyze their target market and mine opinions and feedback from consumers about their interest in a product
Inari helps product teams unify customer feedback and user research then automates product discovery, voice of customer reporting, and backlog prioritization using AI. As your customer volume, featu
Inslyt is a customer feedback intelligence platform designed for product-led organizations aiming to build with clarity, speed, and user insight. We help teams: - Unify feedback from diverse cha
ICS solves business problems with best-in-class NICE solutions so customers have a happy, loyal, and connected service experience. ICS designs, installs and supports enterprise contact center and bac
IST's Sentiment Analysis solution offers businesses the chance to listen in on their customers’ conversations across all social media platforms. It can decipher whether customers comments are positive
Market Force Information® has pioneered the customer experience (CX) industry with a suite of solutions (mystery shopping, customer/employee surveys, social media management, auditing, etc) that capt
Go-to-market based on insight not intuition. Powered by AI, Kompete helps product marketers and revenue teams manage customer feedback, win/loss analysis, & competitive intelligence to understand
Loopy is a Customer Support Observability Platform that unifies your CX Ops Data, detects anomalies, and alerts the right people for timely resolution. Customer support operations, at times, feel like
LoudNClear is a customer cloud solution designed for fast growing SaaS companies.
Luminoso Compass applies artificial intelligence (AI) and natural language understanding (NLU) to accurately analyze streaming text-based data for any industry without lengthy setup time or training.
Quality assurance processes can be complex, costly and ineffective. We help training providers, colleges, universities, schools, employability providers and government agencies simplify their approach
moinAI is the self-learning AI chatbot solution for digital customer communication of companies. No matter if marketing, sales or customer service - moinAIis the automation solution that helps to reac
The AI-Moderated Research Platform Get the insights you need at the speed your business demands, with AI-moderated interviews.
Perspective AI is a Software-as-a-Service (SaaS) platform designed to revolutionize the way businesses and individuals gather, analyze, and utilize feedback. It serves as an advanced replacement for t
Player XP offers you a new way to monitor your Online Communities, helping you react quickly and make decisions based on your player feedback from User Reviews, message boards, and Social Data. All of
Pobuca Experience Cloud can help you measure Customer Experience, design the right strategy based on KPIs, & then improve loyalty, customer service, & customer engagement through personalizati
Pulse Connect is a powerful social impact assessment and reporting platform designed for organizations that need streamlined, data-driven insights. With automated report creation, users can generate c
The platform helps to identify messages requiring immediate reaction. With SemanticForce Omnichannel Helpdesk reply and engage across 50+ channels including social networks, messengers, app stores as
The Best Field Service Scheduling Software for QuickBooks
Skeepers connects brands and consumers through authentic experiences with our fully integrated one-stop-shop suite of UGC solutions. With Skeepers, brands authentically nurture consumer relationships,
Specific is an AI-powered in-product research platform that helps product teams collect qualitative user insights directly within their software. It falls under the category of user research and feedb
Sunbeam is a feedback analytics platform that uses advanced AI and natural language processing (NLP) to analyze open-ended survey responses from employees and customers. It identifies common themes, h
Caplena is an AI-powered feedback analysis platform designed to transform open-ended survey responses into structured, actionable insights. By leveraging advanced machine learning and natural language
Select your best candidates faster, for grants, scholarships, awards, and other programs. SurveyMonkey Apply simplifies applications and automates workflows so that you can focus on what truly matters
SurveyMonkey Engage is a purpose-built solution that enables HR professionals to holistically understand and improve employee engagement.
AI Text Analytics Software – Revolutionize Your VOC Analysis Turn 10,000 pieces of customer feedback into actionable insights — in just 5 minutes with 99% accuracy. SurveySensum’s AI-powered Te
Synopsis is a French company established in early 2023, in Paris. Our company offers a tool to assist people in categorizing unstructured feedback and transforming it into actionable insights. Two mai
Build a better customer experience with Tattle. Our Customer Experience Improvement (CXI) platform collects feedback at every touch point of the customer journey. Tattle empowers hospitality leaders w
Tatvam is a customer feedback analysis product that uses Machine Learning and AI to analyze all your guest feedback comments (online reviews, email surveys, support emails, etc.) and immediately show
Touchwork offers a platform of customer feedback and audit solutions to help reduce risk, increase revenue and improve customer experience. In addition, Touchwork offers an allergy ordering solution t
UNLESS is the leading Customer Support AI Platform for Europe's regulated sectors, providing automated assistance, AI-powered search, and agent task automation for both customers and teams, while ensu
UserWise - Feedback Management Platform lets you derive actionable insights from user feedback for informed decision-making.
Verint Da Vinci™ AI-Powered Bots Verint Da Vinci AI-Powered Bots maximize impact by injecting AI directly into business workflows, putting AI at agents’ fingertips. Our open approach to AI future proo
Viadialog: AI‑Powered Customer Service Platform for Omnichannel Excellence Viadialog is a sophisticated, cloud‑native customer interaction management suite powered by artificial intelligence. Desig
Touchless real-time feedback kiosk Real-time feedback involves capturing the thoughts and feelings of customers at the time of experience or immediately after an interaction. This “in-the-moment” feed
Workstep is the leading employee engagement software solution designed to help HR and Operations reduce employee turnover, increase productivity, and boost engagement for their hourly workforce. Our f
Worthix is the first and only conversation-based AI technology tool for customer decision intelligence that powers one-on-one conversations with customers, in any language and at any scale, to identif
Experience a new era in AI-Powered Management with XEBO.Ai (Survey2Connect). We're dedicated to reshaping customer engagement, harnessing AI's power for a holistic experience. Embrace innovation, dive
YOMO is an innovative AI-driven SaaS platform engineered to revolutionize the way businesses interact with and benefit from their meetings. It stands out as a comprehensive solution for enhancing meet
AI-Powered Feedback Management System Capture real-time customer feedback, analyze sentiments, and enhance customer experience with automated feedback collection and analytics Key Modules 1. NPS (N