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Top Free Feedback Analytics Software

Check out our list of free Feedback Analytics Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Feedback Analytics Software to ensure you get the right product.

View Free Feedback Analytics Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
54 Feedback Analytics Products Available
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View all Feedback Analytics Software
SurveyMonkey
(23,033)4.4 out of 5
Optimized for quick response
5th Easiest To Use in Feedback Analytics software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every us

    Users
    • Teacher
    • Owner
    Industries
    • Education Management
    • Hospital & Health Care
    Market Segment
    • 36% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SurveyMonkey features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.5
    7.9
    Thematic Analysis
    Average: 8.7
    8.1
    Custom Reports and Dashboards
    Average: 8.6
    7.5
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Education Management
    UE
    Easy to use and most importantly it’s free. The AI feature most recently can draft a complete survey based on input given. Read review
    Liz E.
    LE
    I like how easy it is to set up a survey using survey monkey. Whether it's multiple choice or short answer, the set up and review of the results... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SurveyMonkey
    Company Website
    Year Founded
    1999
    HQ Location
    San Mateo, CA
    Twitter
    @SurveyMonkey
    43,371 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,448 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every us

Users
  • Teacher
  • Owner
Industries
  • Education Management
  • Hospital & Health Care
Market Segment
  • 36% Small-Business
  • 34% Mid-Market
SurveyMonkey features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.5
7.9
Thematic Analysis
Average: 8.7
8.1
Custom Reports and Dashboards
Average: 8.6
7.5
Customer Service Channels
Average: 8.7
Verified User in Education Management
UE
Easy to use and most importantly it’s free. The AI feature most recently can draft a complete survey based on input given. Read review
Liz E.
LE
I like how easy it is to set up a survey using survey monkey. Whether it's multiple choice or short answer, the set up and review of the results... Read review
Seller Details
Seller
SurveyMonkey
Company Website
Year Founded
1999
HQ Location
San Mateo, CA
Twitter
@SurveyMonkey
43,371 Twitter followers
LinkedIn® Page
www.linkedin.com
1,448 employees on LinkedIn®
Learn more
Birdeye
(3,334)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Feedback Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Birdeye is an AI-powered platform for reputation, marketing, and customer experience, built for multi-location businesses. It helps teams improve local search visibility, generate and respond to r

    Users
    • Owner
    • Marketing Manager
    Industries
    • Real Estate
    • Hospital & Health Care
    Market Segment
    • 53% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Birdeye is a user-friendly platform designed to manage customer reviews, send surveys, and engage with customers, aiming to improve online reputation and customer experience management.
    • Users frequently mention the ease of use, the ability to streamline customer communications, the helpfulness of the support team, and the efficiency of the AI features in managing reviews and customer interactions.
    • Users mentioned occasional technical issues such as downtime, slow performance, and API connection glitches, as well as a learning curve for new users and a desire for more advanced features like sending out 'texting blasts' for marketing purposes.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Birdeye features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.5
    8.7
    Thematic Analysis
    Average: 8.7
    9.1
    Custom Reports and Dashboards
    Average: 8.6
    9.0
    Customer Service Channels
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Birdeye
    Company Website
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @BirdEye_
    5,266 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,474 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Birdeye is an AI-powered platform for reputation, marketing, and customer experience, built for multi-location businesses. It helps teams improve local search visibility, generate and respond to r

Users
  • Owner
  • Marketing Manager
Industries
  • Real Estate
  • Hospital & Health Care
Market Segment
  • 53% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Birdeye is a user-friendly platform designed to manage customer reviews, send surveys, and engage with customers, aiming to improve online reputation and customer experience management.
  • Users frequently mention the ease of use, the ability to streamline customer communications, the helpfulness of the support team, and the efficiency of the AI features in managing reviews and customer interactions.
  • Users mentioned occasional technical issues such as downtime, slow performance, and API connection glitches, as well as a learning curve for new users and a desire for more advanced features like sending out 'texting blasts' for marketing purposes.
Birdeye features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.5
8.7
Thematic Analysis
Average: 8.7
9.1
Custom Reports and Dashboards
Average: 8.6
9.0
Customer Service Channels
Average: 8.7
Seller Details
Seller
Birdeye
Company Website
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@BirdEye_
5,266 Twitter followers
LinkedIn® Page
www.linkedin.com
1,474 employees on LinkedIn®

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SurveySparrow
(2,015)4.4 out of 5
6th Easiest To Use in Feedback Analytics software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 69% Small-Business
    • 24% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SurveySparrow features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.5
    8.1
    Thematic Analysis
    Average: 8.7
    8.3
    Custom Reports and Dashboards
    Average: 8.6
    8.4
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • BS
    SurveySparrow was easy to use, inexpensive, and allowed logic to be used at the lowest level. I appreciated the number of people able to respond... Read review
    Verified User in Market Research
    AM
    The survey have a lot of good features and their plan offers at very reasonable price as compare to other similar kind of apps, survey sparrow is easy Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SurveySparrow Inc.
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @surveysparrow
    908 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    424 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 69% Small-Business
  • 24% Mid-Market
SurveySparrow features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.5
8.1
Thematic Analysis
Average: 8.7
8.3
Custom Reports and Dashboards
Average: 8.6
8.4
Customer Service Channels
Average: 8.7
BS
SurveySparrow was easy to use, inexpensive, and allowed logic to be used at the lowest level. I appreciated the number of people able to respond... Read review
Verified User in Market Research
AM
The survey have a lot of good features and their plan offers at very reasonable price as compare to other similar kind of apps, survey sparrow is easy Read review
Seller Details
Seller
SurveySparrow Inc.
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@surveysparrow
908 Twitter followers
LinkedIn® Page
www.linkedin.com
424 employees on LinkedIn®
Learn more
dropthought
(70)4.6 out of 5
18th Easiest To Use in Feedback Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DropThought’s Instant Feedback Platform empowers companies, brands, and marketers to engage with their customers and employees in real-time to gather, respond, and analyze feedback that leads to impro

    Users
    No information available
    Industries
    • Financial Services
    • Sports
    Market Segment
    • 76% Mid-Market
    • 17% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • dropthought features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.5
    8.8
    Thematic Analysis
    Average: 8.7
    8.8
    Custom Reports and Dashboards
    Average: 8.6
    8.8
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Haroon F.
    HF
    It's a good place for information and communication. It's a reliable source of information. Trustworthy too. Convenient way of getting information... Read review
    Verified User in Automotive
    AA
    Dropthought has helped our company identify the issues of great concern for our employees Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    DropThought
    Year Founded
    2011
    HQ Location
    Santa Clara, California
    Twitter
    @dropthought
    221 Twitter followers
    LinkedIn® Page
    linkedin.com
    78 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DropThought’s Instant Feedback Platform empowers companies, brands, and marketers to engage with their customers and employees in real-time to gather, respond, and analyze feedback that leads to impro

Users
No information available
Industries
  • Financial Services
  • Sports
Market Segment
  • 76% Mid-Market
  • 17% Small-Business
dropthought features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.5
8.8
Thematic Analysis
Average: 8.7
8.8
Custom Reports and Dashboards
Average: 8.6
8.8
Customer Service Channels
Average: 8.7
Haroon F.
HF
It's a good place for information and communication. It's a reliable source of information. Trustworthy too. Convenient way of getting information... Read review
Verified User in Automotive
AA
Dropthought has helped our company identify the issues of great concern for our employees Read review
Seller Details
Seller
DropThought
Year Founded
2011
HQ Location
Santa Clara, California
Twitter
@dropthought
221 Twitter followers
LinkedIn® Page
linkedin.com
78 employees on LinkedIn®
Learn more
Zonka Feedback
(79)4.6 out of 5
14th Easiest To Use in Feedback Analytics software
Save to My Lists
Entry Level Price:$24.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zonka Feedback Customer Experience Management Platform is tailor-made for small businesses and enterprises to capture and analyze Employee & Customer Feedback across all touchpoints, improve exper

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Education Management
    Market Segment
    • 65% Small-Business
    • 29% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zonka Feedback features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.5
    8.0
    Thematic Analysis
    Average: 8.7
    8.4
    Custom Reports and Dashboards
    Average: 8.6
    8.5
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Research
    UR
    Basically, an excellent tool for capturing data. 1. Highly user-friendly, good-looking surveys that increased my response rate 2. Easy to... Read review
    Lee G.
    LG
    I'm a Customer Experience (CX) nerd! I help others build CX programs and measuring the CX is critical and a huge driving factor for any business!... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zonka Feedback
    Year Founded
    2014
    HQ Location
    Gurugram, Haryana
    Twitter
    @zonkafeedback
    1,291 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zonka Feedback Customer Experience Management Platform is tailor-made for small businesses and enterprises to capture and analyze Employee & Customer Feedback across all touchpoints, improve exper

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Education Management
Market Segment
  • 65% Small-Business
  • 29% Mid-Market
Zonka Feedback features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.5
8.0
Thematic Analysis
Average: 8.7
8.4
Custom Reports and Dashboards
Average: 8.6
8.5
Customer Service Channels
Average: 8.7
Verified User in Research
UR
Basically, an excellent tool for capturing data. 1. Highly user-friendly, good-looking surveys that increased my response rate 2. Easy to... Read review
Lee G.
LG
I'm a Customer Experience (CX) nerd! I help others build CX programs and measuring the CX is critical and a huge driving factor for any business!... Read review
Seller Details
Seller
Zonka Feedback
Year Founded
2014
HQ Location
Gurugram, Haryana
Twitter
@zonkafeedback
1,291 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
Learn more
InMoment Experience Improvement (XI) Platform
(319)4.7 out of 5
35th Easiest To Use in Feedback Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    InMoment, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect and integrate customer experience data t

    Users
    • Product Manager
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Small-Business
    • 39% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • InMoment Experience Improvement (XI) Platform features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.5
    7.2
    Thematic Analysis
    Average: 8.7
    8.3
    Custom Reports and Dashboards
    Average: 8.6
    9.2
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Ramiro H.
    RH
    I like the simplicity of the app. Is really Easy to understand and gente reviews from users. Also the live support Is really quick and clear with... Read review
    Eduardo D.
    ED
    easy use, very nice reports, clean and pretty interface and the best part: it's free Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    InMoment
    Year Founded
    2002
    HQ Location
    Salt Lake City, UT
    Twitter
    @WeAreInMoment
    1,899 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    741 employees on LinkedIn®
    Phone
    905-542-9001
Product Description
How are these determined?Information
This description is provided by the seller.

InMoment, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect and integrate customer experience data t

Users
  • Product Manager
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Small-Business
  • 39% Mid-Market
InMoment Experience Improvement (XI) Platform features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.5
7.2
Thematic Analysis
Average: 8.7
8.3
Custom Reports and Dashboards
Average: 8.6
9.2
Customer Service Channels
Average: 8.7
Ramiro H.
RH
I like the simplicity of the app. Is really Easy to understand and gente reviews from users. Also the live support Is really quick and clear with... Read review
Eduardo D.
ED
easy use, very nice reports, clean and pretty interface and the best part: it's free Read review
Seller Details
Seller
InMoment
Year Founded
2002
HQ Location
Salt Lake City, UT
Twitter
@WeAreInMoment
1,899 Twitter followers
LinkedIn® Page
www.linkedin.com
741 employees on LinkedIn®
Phone
905-542-9001
Learn more
AnyRoad
(66)4.7 out of 5
11th Easiest To Use in Feedback Analytics software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AnyRoad is the leading events & experiential marketing platform for consumer brands. Our platform enables brands to significantly increase the impact of experiential marketing, transforming consu

    Users
    No information available
    Industries
    • Food & Beverages
    • Leisure, Travel & Tourism
    Market Segment
    • 47% Small-Business
    • 42% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AnyRoad features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.5
    9.0
    Thematic Analysis
    Average: 8.7
    8.9
    Custom Reports and Dashboards
    Average: 8.6
    9.4
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Wine and Spirits
    AW
    AnyRoad software combines ease of use for front desk associates, customer interface and access to data insights to create a robust platform. The... Read review
    SS
    Anyroad Feedback analytics allow us to better understand what our guests are enjoying and where the gaps in the operations are affecting guests. ... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AnyRoad
    Year Founded
    2014
    HQ Location
    San Francisco, CA
    Twitter
    @anyroad
    1,386 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    351 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AnyRoad is the leading events & experiential marketing platform for consumer brands. Our platform enables brands to significantly increase the impact of experiential marketing, transforming consu

Users
No information available
Industries
  • Food & Beverages
  • Leisure, Travel & Tourism
Market Segment
  • 47% Small-Business
  • 42% Mid-Market
AnyRoad features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.5
9.0
Thematic Analysis
Average: 8.7
8.9
Custom Reports and Dashboards
Average: 8.6
9.4
Customer Service Channels
Average: 8.7
Verified User in Wine and Spirits
AW
AnyRoad software combines ease of use for front desk associates, customer interface and access to data insights to create a robust platform. The... Read review
SS
Anyroad Feedback analytics allow us to better understand what our guests are enjoying and where the gaps in the operations are affecting guests. ... Read review
Seller Details
Seller
AnyRoad
Year Founded
2014
HQ Location
San Francisco, CA
Twitter
@anyroad
1,386 Twitter followers
LinkedIn® Page
www.linkedin.com
351 employees on LinkedIn®
Learn more
Kapiche
(41)4.7 out of 5
21st Easiest To Use in Feedback Analytics software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kapiche is a feedback analytics platform that analyzes mountains of customer feedback in minutes, allowing you to provide deep insights quickly and help your company make better decisions. Our platfo

    Users
    No information available
    Industries
    • Market Research
    Market Segment
    • 49% Mid-Market
    • 41% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kapiche features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.5
    9.2
    Thematic Analysis
    Average: 8.7
    8.3
    Custom Reports and Dashboards
    Average: 8.6
    9.0
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Automotive
    AA
    The system is relatively easy to use once you start off. There are some fundamentals that you will need to learn and understand how it operates but... Read review
    GS
    There are actually two features of Kapiche that I like best: 1. The "storyboard" tool for discovering associated concepts. 2. Their wonderfully... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kapiche
    Year Founded
    2016
    HQ Location
    Fortitude Valley, QLD
    Twitter
    @kapicheofficial
    254 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kapiche is a feedback analytics platform that analyzes mountains of customer feedback in minutes, allowing you to provide deep insights quickly and help your company make better decisions. Our platfo

Users
No information available
Industries
  • Market Research
Market Segment
  • 49% Mid-Market
  • 41% Enterprise
Kapiche features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.5
9.2
Thematic Analysis
Average: 8.7
8.3
Custom Reports and Dashboards
Average: 8.6
9.0
Customer Service Channels
Average: 8.7
Verified User in Automotive
AA
The system is relatively easy to use once you start off. There are some fundamentals that you will need to learn and understand how it operates but... Read review
GS
There are actually two features of Kapiche that I like best: 1. The "storyboard" tool for discovering associated concepts. 2. Their wonderfully... Read review
Seller Details
Seller
Kapiche
Year Founded
2016
HQ Location
Fortitude Valley, QLD
Twitter
@kapicheofficial
254 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Learn more
Lumoa
(37)4.4 out of 5
30th Easiest To Use in Feedback Analytics software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lumoa is the first CX platform to offer GPT. In the past, companies used to spend weeks collecting, analyzing, interpreting, and reporting on customer feedback from multiple sources. Now, every empl

    Users
    No information available
    Industries
    • Financial Services
    • Telecommunications
    Market Segment
    • 62% Enterprise
    • 24% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Lumoa features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.5
    8.0
    Thematic Analysis
    Average: 8.7
    8.1
    Custom Reports and Dashboards
    Average: 8.6
    7.5
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Computer Software
    IC
    Lumoa looks at feedback in real-time to find what moves KPIs up and down based on metrics set, this really helps in corporate structure where... Read review
    Rakshita C.
    RC
    One of the things I like best about Lumoa is their ability to provide real-time insights into customer sentiment. The AI algorithms they use to... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Netigate
    Year Founded
    2005
    HQ Location
    Stockholm, Stockholm County
    Twitter
    @Netigate
    891 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    115 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lumoa is the first CX platform to offer GPT. In the past, companies used to spend weeks collecting, analyzing, interpreting, and reporting on customer feedback from multiple sources. Now, every empl

Users
No information available
Industries
  • Financial Services
  • Telecommunications
Market Segment
  • 62% Enterprise
  • 24% Mid-Market
Lumoa features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.5
8.0
Thematic Analysis
Average: 8.7
8.1
Custom Reports and Dashboards
Average: 8.6
7.5
Customer Service Channels
Average: 8.7
Verified User in Computer Software
IC
Lumoa looks at feedback in real-time to find what moves KPIs up and down based on metrics set, this really helps in corporate structure where... Read review
Rakshita C.
RC
One of the things I like best about Lumoa is their ability to provide real-time insights into customer sentiment. The AI algorithms they use to... Read review
Seller Details
Seller
Netigate
Year Founded
2005
HQ Location
Stockholm, Stockholm County
Twitter
@Netigate
891 Twitter followers
LinkedIn® Page
www.linkedin.com
115 employees on LinkedIn®
Learn more
Sprig
(102)4.4 out of 5
Optimized for quick response
20th Easiest To Use in Feedback Analytics software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprig is a product experience platform built for researchers who need fast, relevant user insights. Powered by AI, Sprig helps you do more research in less time by capturing and analyzing real-time fe

    Users
    • Product Designer
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 31% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sprig features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.5
    8.5
    Thematic Analysis
    Average: 8.7
    7.3
    Custom Reports and Dashboards
    Average: 8.6
    4.9
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Kamaldeep S.
    KS
    Automate Survey creation. It enables teams to understand and optimize their products Read review
    MM
    Sprig makes it possible to quickly and easily get user feedback within your product. I liked how simple it was to include the surveys straight into... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprig
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, California
    Twitter
    @Sprig
    2,123 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    254 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprig is a product experience platform built for researchers who need fast, relevant user insights. Powered by AI, Sprig helps you do more research in less time by capturing and analyzing real-time fe

Users
  • Product Designer
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 31% Enterprise
Sprig features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.5
8.5
Thematic Analysis
Average: 8.7
7.3
Custom Reports and Dashboards
Average: 8.6
4.9
Customer Service Channels
Average: 8.7
Kamaldeep S.
KS
Automate Survey creation. It enables teams to understand and optimize their products Read review
MM
Sprig makes it possible to quickly and easily get user feedback within your product. I liked how simple it was to include the surveys straight into... Read review
Seller Details
Seller
Sprig
Company Website
Year Founded
2019
HQ Location
San Francisco, California
Twitter
@Sprig
2,123 Twitter followers
LinkedIn® Page
www.linkedin.com
254 employees on LinkedIn®
Learn more
Dialpad Connect
(3,898)4.4 out of 5
Optimized for quick response
7th Easiest To Use in Feedback Analytics software
Save to My Lists
Entry Level Price:$25 Per user, per mont...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 58% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad is a VoIP solution that offers features such as call transcription, seamless integration across devices, and AI-enhanced analytics.
    • Users like the high-quality audio and video, the ability to use the service on various devices, the AI-generated call summaries, and the seamless integration with other applications.
    • Reviewers noted issues with the software's usability, occasional glitches, limited customer service, and difficulties with certain features such as large group calls and the dial out feature.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dialpad Connect features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.5
    8.9
    Thematic Analysis
    Average: 8.7
    8.6
    Custom Reports and Dashboards
    Average: 8.6
    8.5
    Customer Service Channels
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    55 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,522 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 58% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad is a VoIP solution that offers features such as call transcription, seamless integration across devices, and AI-enhanced analytics.
  • Users like the high-quality audio and video, the ability to use the service on various devices, the AI-generated call summaries, and the seamless integration with other applications.
  • Reviewers noted issues with the software's usability, occasional glitches, limited customer service, and difficulties with certain features such as large group calls and the dial out feature.
Dialpad Connect features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.5
8.9
Thematic Analysis
Average: 8.7
8.6
Custom Reports and Dashboards
Average: 8.6
8.5
Customer Service Channels
Average: 8.7
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
55 Twitter followers
LinkedIn® Page
www.linkedin.com
1,522 employees on LinkedIn®
Thematic
(40)4.8 out of 5
26th Easiest To Use in Feedback Analytics software
Save to My Lists
Entry Level Price:$25,000.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thematic uses AI to deliver layers of insights from feedback across channels, to help companies improve customer experiences, reduce churn and save costs. Powered by cutting-edge AI with human in the

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 53% Enterprise
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Thematic features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.5
    9.3
    Thematic Analysis
    Average: 8.7
    9.6
    Custom Reports and Dashboards
    Average: 8.6
    8.3
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Mahnatse C.
    MC
    The themes and the statistical significance of each comment per theme Read review
    DM
    We selected Thematic to be our partner after reviewing and assessing multiple vendors and options over a 3 year period. Cost, value for money,... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Thematic
    Year Founded
    2016
    HQ Location
    San Francisco, CA
    Twitter
    @getthematic
    485 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    46 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thematic uses AI to deliver layers of insights from feedback across channels, to help companies improve customer experiences, reduce churn and save costs. Powered by cutting-edge AI with human in the

Users
No information available
Industries
No information available
Market Segment
  • 53% Enterprise
  • 30% Mid-Market
Thematic features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.5
9.3
Thematic Analysis
Average: 8.7
9.6
Custom Reports and Dashboards
Average: 8.6
8.3
Customer Service Channels
Average: 8.7
Mahnatse C.
MC
The themes and the statistical significance of each comment per theme Read review
DM
We selected Thematic to be our partner after reviewing and assessing multiple vendors and options over a 3 year period. Cost, value for money,... Read review
Seller Details
Seller
Thematic
Year Founded
2016
HQ Location
San Francisco, CA
Twitter
@getthematic
485 Twitter followers
LinkedIn® Page
www.linkedin.com
46 employees on LinkedIn®
Learn more
Hotjar
(311)4.3 out of 5
13th Easiest To Use in Feedback Analytics software
View top Consulting Services for Hotjar
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.

    Users
    • Product Manager
    • Marketing Director
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 52% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Hotjar features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.5
    8.8
    Thematic Analysis
    Average: 8.7
    8.7
    Custom Reports and Dashboards
    Average: 8.6
    7.8
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Events Services
    UE
    There is a versatile suite of tools included. Between heatmapping, session replay, and feedback surveys, and general surveys, HotJar can fill... Read review
    Shubham K.
    SK
    Heatmaps and Click Tracking: Hotjar offers dynamic heatmaps and click tracking, allowing us to visualize how users interact with your website.... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Contentsquare
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @Contentsquare
    6,635 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,903 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.

Users
  • Product Manager
  • Marketing Director
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 52% Small-Business
  • 36% Mid-Market
Hotjar features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.5
8.8
Thematic Analysis
Average: 8.7
8.7
Custom Reports and Dashboards
Average: 8.6
7.8
Customer Service Channels
Average: 8.7
Verified User in Events Services
UE
There is a versatile suite of tools included. Between heatmapping, session replay, and feedback surveys, and general surveys, HotJar can fill... Read review
Shubham K.
SK
Heatmaps and Click Tracking: Hotjar offers dynamic heatmaps and click tracking, allowing us to visualize how users interact with your website.... Read review
Seller Details
Seller
Contentsquare
Year Founded
2012
HQ Location
Paris
Twitter
@Contentsquare
6,635 Twitter followers
LinkedIn® Page
www.linkedin.com
1,903 employees on LinkedIn®
Learn more
Feedbackly
(29)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Feedbackly is a comprehensive customer feedback measurement and analytics platform designed to streamline your entire customer journey analysis. Powered by AI, predictive analytics, and intelligent au

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Small-Business
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Feedbackly features and usability ratings that predict user satisfaction
    6.1
    Has the product been a good partner in doing business?
    Average: 9.5
    8.1
    Thematic Analysis
    Average: 8.7
    8.8
    Custom Reports and Dashboards
    Average: 8.6
    7.9
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Performing Arts
    UP
    It is a one place solution for all the feedbacks. Read review
    Verified User in Information Technology and Services
    UI
    Feedbackly is a great customer feedback tool! It's super easy-to-use and very user friendly (in my opinion). If I had to select the best feature... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Feedbackly.
    Year Founded
    2012
    HQ Location
    Helsinki, Finland
    Twitter
    @feedbacklyapp
    1,833 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Feedbackly is a comprehensive customer feedback measurement and analytics platform designed to streamline your entire customer journey analysis. Powered by AI, predictive analytics, and intelligent au

Users
No information available
Industries
No information available
Market Segment
  • 55% Small-Business
  • 38% Mid-Market
Feedbackly features and usability ratings that predict user satisfaction
6.1
Has the product been a good partner in doing business?
Average: 9.5
8.1
Thematic Analysis
Average: 8.7
8.8
Custom Reports and Dashboards
Average: 8.6
7.9
Customer Service Channels
Average: 8.7
Verified User in Performing Arts
UP
It is a one place solution for all the feedbacks. Read review
Verified User in Information Technology and Services
UI
Feedbackly is a great customer feedback tool! It's super easy-to-use and very user friendly (in my opinion). If I had to select the best feature... Read review
Seller Details
Seller
Feedbackly.
Year Founded
2012
HQ Location
Helsinki, Finland
Twitter
@feedbacklyapp
1,833 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
Learn more
Survicate
(182)4.6 out of 5
Optimized for quick response
25th Easiest To Use in Feedback Analytics software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Survicate is a powerful yet intuitive customer feedback platform designed for modern, customer-centric teams. With it, you can collect, analyze, and act on customer feedback all in one place. Colle

    Users
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Small-Business
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Survicate features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.5
    8.3
    Thematic Analysis
    Average: 8.7
    9.2
    Custom Reports and Dashboards
    Average: 8.6
    9.2
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • JA
    I recently decided to use survicate over other platforms; here are some of the reasons why: Incredibly easy-to-use interface. It is pretty much... Read review
    Krzysztof S.
    KS
    - reliable tool fulfilling our needs - reasonable pricing (individual approach to a customer) - possibility to start with a free plan -... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Survicate
    Company Website
    Year Founded
    2013
    HQ Location
    Warsaw, MA
    Twitter
    @Survicate
    13,017 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    57 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Survicate is a powerful yet intuitive customer feedback platform designed for modern, customer-centric teams. With it, you can collect, analyze, and act on customer feedback all in one place. Colle

Users
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Small-Business
  • 38% Mid-Market
Survicate features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.5
8.3
Thematic Analysis
Average: 8.7
9.2
Custom Reports and Dashboards
Average: 8.6
9.2
Customer Service Channels
Average: 8.7
JA
I recently decided to use survicate over other platforms; here are some of the reasons why: Incredibly easy-to-use interface. It is pretty much... Read review
Krzysztof S.
KS
- reliable tool fulfilling our needs - reasonable pricing (individual approach to a customer) - possibility to start with a free plan -... Read review
Seller Details
Seller
Survicate
Company Website
Year Founded
2013
HQ Location
Warsaw, MA
Twitter
@Survicate
13,017 Twitter followers
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®
Comments Analytics
(23)4.8 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Valuable, clear, considerable, and remarkable insights from videos, social posts, product pages unstructured text data – to help you better understand the thoughts, feelings, motivations, and decision

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 96% Small-Business
    • 4% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Comments Analytics features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.5
    9.6
    Thematic Analysis
    Average: 8.7
    9.8
    Custom Reports and Dashboards
    Average: 8.6
    9.5
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • AA
    Keyword Extraction and Word Cloud Generation services from Comment Analytics has significantly enriched my approach to comment analysis. The... Read review
    SN
    Sentiment analysis service within Comments Analytics for extracting sentiments from social network comments opens a gateway to a deeper... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Comments Analytics
    Year Founded
    2022
    HQ Location
    Hamburg, Hamburg
    Twitter
    @CommentsAnaly
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Valuable, clear, considerable, and remarkable insights from videos, social posts, product pages unstructured text data – to help you better understand the thoughts, feelings, motivations, and decision

Users
No information available
Industries
  • Computer Software
Market Segment
  • 96% Small-Business
  • 4% Enterprise
Comments Analytics features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.5
9.6
Thematic Analysis
Average: 8.7
9.8
Custom Reports and Dashboards
Average: 8.6
9.5
Customer Service Channels
Average: 8.7
AA
Keyword Extraction and Word Cloud Generation services from Comment Analytics has significantly enriched my approach to comment analysis. The... Read review
SN
Sentiment analysis service within Comments Analytics for extracting sentiments from social network comments opens a gateway to a deeper... Read review
Seller Details
Seller
Comments Analytics
Year Founded
2022
HQ Location
Hamburg, Hamburg
Twitter
@CommentsAnaly
2 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
Learn more
ReviewTrackers
(161)4.6 out of 5
17th Easiest To Use in Feedback Analytics software
Save to My Lists
Entry Level Price:Starting at $89.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The success of your brand depends on the voice of your customer. ReviewTrackers allows you to make sense of historically unstructured data points like feedback and reviews to drive your customer acqui

    Users
    • Marketing Director
    Industries
    • Marketing and Advertising
    • Hospitality
    Market Segment
    • 46% Mid-Market
    • 35% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ReviewTrackers features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.5
    7.5
    Thematic Analysis
    Average: 8.7
    8.9
    Custom Reports and Dashboards
    Average: 8.6
    9.8
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Christopher S.
    CS
    Having aggregated review data saves me a lot of time. Plus, the response generator is a big time-saver. The email portion has helped in getting... Read review
    CS
    We checked with other review aggregate companies, but for our needs, ReviewTrackers was the best. Their platform is easy to use and provides us... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Review Trackers
    Year Founded
    2012
    HQ Location
    Chicago, IL
    Twitter
    @reviewtrackers
    2,527 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The success of your brand depends on the voice of your customer. ReviewTrackers allows you to make sense of historically unstructured data points like feedback and reviews to drive your customer acqui

Users
  • Marketing Director
Industries
  • Marketing and Advertising
  • Hospitality
Market Segment
  • 46% Mid-Market
  • 35% Small-Business
ReviewTrackers features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.5
7.5
Thematic Analysis
Average: 8.7
8.9
Custom Reports and Dashboards
Average: 8.6
9.8
Customer Service Channels
Average: 8.7
Christopher S.
CS
Having aggregated review data saves me a lot of time. Plus, the response generator is a big time-saver. The email portion has helped in getting... Read review
CS
We checked with other review aggregate companies, but for our needs, ReviewTrackers was the best. Their platform is easy to use and provides us... Read review
Seller Details
Seller
Review Trackers
Year Founded
2012
HQ Location
Chicago, IL
Twitter
@reviewtrackers
2,527 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
Learn more
Relative Insight
(57)4.5 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Relative Insight delivers AI-powered text analysis to help brands and agencies generate customer, target audience and competitor intelligence from words. The platform delivers an efficient and scalabl

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Market Research
    Market Segment
    • 40% Small-Business
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Relative Insight features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.5
    8.8
    Thematic Analysis
    Average: 8.7
    8.8
    Custom Reports and Dashboards
    Average: 8.6
    7.8
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • RH
    It's a really easy platform to use, to compare the language used by different customers or in different sources. And the team are really helpful... Read review
    TH
    The people at Relative Insight were very quick and helpful in responding to any questions I had Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Relative Insight Ltd
    Year Founded
    2012
    HQ Location
    London, England
    Twitter
    @RelativeInsight
    810 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Relative Insight delivers AI-powered text analysis to help brands and agencies generate customer, target audience and competitor intelligence from words. The platform delivers an efficient and scalabl

Users
No information available
Industries
  • Marketing and Advertising
  • Market Research
Market Segment
  • 40% Small-Business
  • 30% Mid-Market
Relative Insight features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.5
8.8
Thematic Analysis
Average: 8.7
8.8
Custom Reports and Dashboards
Average: 8.6
7.8
Customer Service Channels
Average: 8.7
RH
It's a really easy platform to use, to compare the language used by different customers or in different sources. And the team are really helpful... Read review
TH
The people at Relative Insight were very quick and helpful in responding to any questions I had Read review
Seller Details
Seller
Relative Insight Ltd
Year Founded
2012
HQ Location
London, England
Twitter
@RelativeInsight
810 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
Learn more
Frame AI
(22)4.5 out of 5
33rd Easiest To Use in Feedback Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Frame AI is how the world’s biggest companies proactively unlock the hidden value of their data with Stream-Trigger Augmented Generation (STAG). STAG, pioneered by the PhD-led team at Frame AI, appli

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 73% Mid-Market
    • 14% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Frame AI features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.5
    7.8
    Thematic Analysis
    Average: 8.7
    7.2
    Custom Reports and Dashboards
    Average: 8.6
    9.2
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Computer Software
    AC
    Responsiveness. Ease of use. Support team. Read review
    Alexandre L.
    AL
    We have been working with Frame AI for more than a year now, and we really appreciate their collaboration, professionalism, thorough follow-ups and... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Frame
    Year Founded
    2016
    HQ Location
    New York, New York
    Twitter
    @frame
    2,024 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Frame AI is how the world’s biggest companies proactively unlock the hidden value of their data with Stream-Trigger Augmented Generation (STAG). STAG, pioneered by the PhD-led team at Frame AI, appli

Users
No information available
Industries
  • Computer Software
Market Segment
  • 73% Mid-Market
  • 14% Enterprise
Frame AI features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.5
7.8
Thematic Analysis
Average: 8.7
7.2
Custom Reports and Dashboards
Average: 8.6
9.2
Customer Service Channels
Average: 8.7
Verified User in Computer Software
AC
Responsiveness. Ease of use. Support team. Read review
Alexandre L.
AL
We have been working with Frame AI for more than a year now, and we really appreciate their collaboration, professionalism, thorough follow-ups and... Read review
Seller Details
Seller
Frame
Year Founded
2016
HQ Location
New York, New York
Twitter
@frame
2,024 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Learn more
SentiSum
(14)4.8 out of 5
Save to My Lists
Entry Level Price:Starting at $1,000.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SentiSum automates tagging and sentiment analysis of customer conversations to put VoC at the centre of your business. CX leaders of the world's most data-driven companies like British Airways, Hopin

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 29% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SentiSum features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.5
    8.3
    Thematic Analysis
    Average: 8.7
    10.0
    Custom Reports and Dashboards
    Average: 8.6
    9.2
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Alejandra R.
    AR
    I love the fact that the product is so versatile! You get the benefit of using the product's AI to review the tickets however you also have the... Read review
    Verified User in Events Services
    IE
    I love that Sentisum gives us a single, consistent and accurate opinion across all our support tickets. This insight analysis is starting to become... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SentiSum
    Year Founded
    2017
    HQ Location
    London, GB
    Twitter
    @SentiSum
    1,485 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SentiSum automates tagging and sentiment analysis of customer conversations to put VoC at the centre of your business. CX leaders of the world's most data-driven companies like British Airways, Hopin

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 29% Mid-Market
SentiSum features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.5
8.3
Thematic Analysis
Average: 8.7
10.0
Custom Reports and Dashboards
Average: 8.6
9.2
Customer Service Channels
Average: 8.7
Alejandra R.
AR
I love the fact that the product is so versatile! You get the benefit of using the product's AI to review the tickets however you also have the... Read review
Verified User in Events Services
IE
I love that Sentisum gives us a single, consistent and accurate opinion across all our support tickets. This insight analysis is starting to become... Read review
Seller Details
Seller
SentiSum
Year Founded
2017
HQ Location
London, GB
Twitter
@SentiSum
1,485 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
Learn more
Idiomatic
(12)4.6 out of 5
Save to My Lists
Entry Level Price:Starting at $399.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Idiomatic provides instant Voice of Customer within minutes. With our new self-serve version, you can 1- Upload Any Feedback Data Set: Easily upload/connect your customer feedback data from help desk

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 67% Enterprise
    • 25% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Idiomatic features and usability ratings that predict user satisfaction
    0.0
    No information available
    9.1
    Thematic Analysis
    Average: 8.7
    8.5
    Custom Reports and Dashboards
    Average: 8.6
    9.4
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Internet
    UI
    We are in the middle of updating our issues and categories, and we're requesting some custom solutions to increase the granularity of our... Read review
    Priyank K.
    PK
    I am PM and I love how I can dive deep into the various segments of the feedback. It really makes my job easy. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Idiomatic
    Year Founded
    2015
    HQ Location
    Palo Alto, California
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Idiomatic provides instant Voice of Customer within minutes. With our new self-serve version, you can 1- Upload Any Feedback Data Set: Easily upload/connect your customer feedback data from help desk

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 67% Enterprise
  • 25% Mid-Market
Idiomatic features and usability ratings that predict user satisfaction
0.0
No information available
9.1
Thematic Analysis
Average: 8.7
8.5
Custom Reports and Dashboards
Average: 8.6
9.4
Customer Service Channels
Average: 8.7
Verified User in Internet
UI
We are in the middle of updating our issues and categories, and we're requesting some custom solutions to increase the granularity of our... Read review
Priyank K.
PK
I am PM and I love how I can dive deep into the various segments of the feedback. It really makes my job easy. Read review
Seller Details
Seller
Idiomatic
Year Founded
2015
HQ Location
Palo Alto, California
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
Learn more
Insight7
(12)4.9 out of 5
Save to My Lists
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Insight7 is an AI-powered platform designed for organisations and individuals looking to transform unstructured data—like conversations, interviews, and survey responses—into actionable insights. Wi

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Insight7 features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.5
    9.7
    Thematic Analysis
    Average: 8.7
    8.6
    Custom Reports and Dashboards
    Average: 8.6
    8.6
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • FO
    The customization options for categorizing insights are excellent. We can tailor the categories to our specific research needs, making it easier to... Read review
    Temi A.
    TA
    This app is excellent for uncovering valuable insights from large datasets. It has proven to be highly reliable, helping me identify opportunities... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Insight7.io
    Year Founded
    2022
    HQ Location
    Florida, US
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Insight7 is an AI-powered platform designed for organisations and individuals looking to transform unstructured data—like conversations, interviews, and survey responses—into actionable insights. Wi

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 33% Mid-Market
Insight7 features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.5
9.7
Thematic Analysis
Average: 8.7
8.6
Custom Reports and Dashboards
Average: 8.6
8.6
Customer Service Channels
Average: 8.7
FO
The customization options for categorizing insights are excellent. We can tailor the categories to our specific research needs, making it easier to... Read review
Temi A.
TA
This app is excellent for uncovering valuable insights from large datasets. It has proven to be highly reliable, helping me identify opportunities... Read review
Seller Details
Seller
Insight7.io
Year Founded
2022
HQ Location
Florida, US
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Learn more
Mopinion
(28)4.1 out of 5
Save to My Lists
Entry Level Price:Starting at €259.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    In order to succeed in a more complex and digitising world, you'll need a helping hand when it comes to finding out exactly what your customers want and need. We provide you with an all-in-one user fe

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 50% Mid-Market
    • 29% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mopinion features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.5
    5.0
    Thematic Analysis
    Average: 8.7
    4.6
    Custom Reports and Dashboards
    Average: 8.6
    6.3
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • LH
    The amount of possible customizations, on all aspects of the feedback forms (triggers, design, setup, etc) The dashboard, where you can keep a... Read review
    Brady G.
    BG
    Incredible flexibility. We surveyed 27 digital VoC programs, and Mopinion had the best suite and checked all of our boxes. We wanted something that... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mopinion
    Year Founded
    2013
    HQ Location
    Rotterdam, South Holland
    Twitter
    @managefeedback
    2,320 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

In order to succeed in a more complex and digitising world, you'll need a helping hand when it comes to finding out exactly what your customers want and need. We provide you with an all-in-one user fe

Users
No information available
Industries
  • Retail
Market Segment
  • 50% Mid-Market
  • 29% Enterprise
Mopinion features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.5
5.0
Thematic Analysis
Average: 8.7
4.6
Custom Reports and Dashboards
Average: 8.6
6.3
Customer Service Channels
Average: 8.7
LH
The amount of possible customizations, on all aspects of the feedback forms (triggers, design, setup, etc) The dashboard, where you can keep a... Read review
Brady G.
BG
Incredible flexibility. We surveyed 27 digital VoC programs, and Mopinion had the best suite and checked all of our boxes. We wanted something that... Read review
Seller Details
Seller
Mopinion
Year Founded
2013
HQ Location
Rotterdam, South Holland
Twitter
@managefeedback
2,320 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Learn more
Kimola Cognitive
(12)4.8 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kimola lets you scrape and collect feedback from 30+ channels, then analyze, classify, and summarize it all—from product reviews and survey responses to chats and call-center conversations. Whether it

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 58% Small-Business
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kimola Cognitive features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.5
    9.0
    Thematic Analysis
    Average: 8.7
    9.0
    Custom Reports and Dashboards
    Average: 8.6
    9.4
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Archita G.
    AG
    Kimola Cognitive made it so easy to analyze training needs and course feedback. I could quickly see themes and make an action plan. The new feature... Read review
    Ansuman D.
    AD
    It is a great for ready-to-use Machine Learning models Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kimola
    Year Founded
    2014
    HQ Location
    San Francisco, CALIFORNIA
    Twitter
    @kimola101
    897 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kimola lets you scrape and collect feedback from 30+ channels, then analyze, classify, and summarize it all—from product reviews and survey responses to chats and call-center conversations. Whether it

Users
No information available
Industries
No information available
Market Segment
  • 58% Small-Business
  • 33% Mid-Market
Kimola Cognitive features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.5
9.0
Thematic Analysis
Average: 8.7
9.0
Custom Reports and Dashboards
Average: 8.6
9.4
Customer Service Channels
Average: 8.7
Archita G.
AG
Kimola Cognitive made it so easy to analyze training needs and course feedback. I could quickly see themes and make an action plan. The new feature... Read review
Ansuman D.
AD
It is a great for ready-to-use Machine Learning models Read review
Seller Details
Seller
Kimola
Year Founded
2014
HQ Location
San Francisco, CALIFORNIA
Twitter
@kimola101
897 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Learn more
Producter
(10)4.6 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Producter is a product management software for customer-centric product teams. It helps product teams a complete cycle between collecting feedback, managing tasks, tracking roadmap, and sharing update

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 70% Small-Business
    • 10% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Producter features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.5
    8.8
    Thematic Analysis
    Average: 8.7
    8.8
    Custom Reports and Dashboards
    Average: 8.6
    8.9
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Onur E.
    OE
    Ease of use and functionality are among the criteria we pay the most attention to in a product management tool. Producer offers us an easy-to-use... Read review
    AM
    I like its formatted approach to product creation and management. This consolidates user feedback and project management all under a single... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Producter
    Year Founded
    2022
    HQ Location
    Remote, EE
    Twitter
    @producter
    789 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Producter is a product management software for customer-centric product teams. It helps product teams a complete cycle between collecting feedback, managing tasks, tracking roadmap, and sharing update

Users
No information available
Industries
No information available
Market Segment
  • 70% Small-Business
  • 10% Mid-Market
Producter features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.5
8.8
Thematic Analysis
Average: 8.7
8.8
Custom Reports and Dashboards
Average: 8.6
8.9
Customer Service Channels
Average: 8.7
Onur E.
OE
Ease of use and functionality are among the criteria we pay the most attention to in a product management tool. Producer offers us an easy-to-use... Read review
AM
I like its formatted approach to product creation and management. This consolidates user feedback and project management all under a single... Read review
Seller Details
Seller
Producter
Year Founded
2022
HQ Location
Remote, EE
Twitter
@producter
789 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Learn more
Stratifyd
(20)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stratifyd is the only next-gen experience analytics platform powered by Smart AI™ that empowers people of all skill levels to move beyond traditional customer experience analytics. By surfacing insigh

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 70% Enterprise
    • 20% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Stratifyd features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.5
    5.0
    Thematic Analysis
    Average: 8.7
    6.7
    Custom Reports and Dashboards
    Average: 8.6
    10.0
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Financial Services
    EF
    Highly innovative advanced analytics platform with high degree of flexibility and scalability in the market; high potential to solve a wide variety... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Stratifyd
    Year Founded
    2015
    HQ Location
    Charlotte, US
    Twitter
    @getStratifyd
    1,025 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stratifyd is the only next-gen experience analytics platform powered by Smart AI™ that empowers people of all skill levels to move beyond traditional customer experience analytics. By surfacing insigh

Users
No information available
Industries
No information available
Market Segment
  • 70% Enterprise
  • 20% Mid-Market
Stratifyd features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.5
5.0
Thematic Analysis
Average: 8.7
6.7
Custom Reports and Dashboards
Average: 8.6
10.0
Customer Service Channels
Average: 8.7
Verified User in Financial Services
EF
Highly innovative advanced analytics platform with high degree of flexibility and scalability in the market; high potential to solve a wide variety... Read review
Seller Details
Seller
Stratifyd
Year Founded
2015
HQ Location
Charlotte, US
Twitter
@getStratifyd
1,025 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Learn more
Cauliflower
(10)4.8 out of 5
Save to My Lists
Entry Level Price:Starting at €499.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cauliflower is an AI-powered text analytics platform designed to help organizations extract structured insights from open-ended responses, customer reviews, and qualitative feedback data. It belongs t

    Users
    No information available
    Industries
    • Market Research
    Market Segment
    • 40% Small-Business
    • 30% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Cauliflower features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.5
    10.0
    Thematic Analysis
    Average: 8.7
    0.0
    No information available
    10.0
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Market Research
    UM
    Super easy to upload files, order their structure and have them analyzed within a few minutes. The dashboard is easy and intuitive to use and gives... Read review
    Verified User in Market Research
    IM
    In market research, open-ended questions are amazing to get unbiased and detailed feedback from participants. However, their analysis can take... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cauliflower
    Year Founded
    2019
    HQ Location
    Hamburg, Hamburg
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cauliflower is an AI-powered text analytics platform designed to help organizations extract structured insights from open-ended responses, customer reviews, and qualitative feedback data. It belongs t

Users
No information available
Industries
  • Market Research
Market Segment
  • 40% Small-Business
  • 30% Enterprise
Cauliflower features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.5
10.0
Thematic Analysis
Average: 8.7
0.0
No information available
10.0
Customer Service Channels
Average: 8.7
Verified User in Market Research
UM
Super easy to upload files, order their structure and have them analyzed within a few minutes. The dashboard is easy and intuitive to use and gives... Read review
Verified User in Market Research
IM
In market research, open-ended questions are amazing to get unbiased and detailed feedback from participants. However, their analysis can take... Read review
Seller Details
Seller
Cauliflower
Year Founded
2019
HQ Location
Hamburg, Hamburg
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Learn more
TheySaid
(41)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 59% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TheySaid features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.5
    10.0
    Thematic Analysis
    Average: 8.7
    9.4
    Custom Reports and Dashboards
    Average: 8.6
    10.0
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • NW
    It helps me get a better read on the motivations behind people's feedback because of its conversational approach to surveys. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Theysaid inc.
    Year Founded
    2023
    HQ Location
    Palo Alto, California
    Twitter
    @TheySaidHQ
    18 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 59% Small-Business
  • 34% Mid-Market
TheySaid features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.5
10.0
Thematic Analysis
Average: 8.7
9.4
Custom Reports and Dashboards
Average: 8.6
10.0
Customer Service Channels
Average: 8.7
NW
It helps me get a better read on the motivations behind people's feedback because of its conversational approach to surveys. Read review
Seller Details
Seller
Theysaid inc.
Year Founded
2023
HQ Location
Palo Alto, California
Twitter
@TheySaidHQ
18 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Learn more
Zeda.io
(31)4.3 out of 5
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zeda.io is an AI-powered product discovery and strategy platform that helps product leaders identify problems to solve for customers, decide what to build next based on actionable product intelligence

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 52% Mid-Market
    • 42% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zeda.io features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.5
    9.4
    Thematic Analysis
    Average: 8.7
    8.3
    Custom Reports and Dashboards
    Average: 8.6
    9.6
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Nishant K.
    K
    It is a cost-effective solution without compromising on essential features. The platform's prioritization capabilities are great to use. Connecting... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zeda.io
    Year Founded
    2021
    HQ Location
    Bay Area, US
    Twitter
    @Zedaio
    1,150 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zeda.io is an AI-powered product discovery and strategy platform that helps product leaders identify problems to solve for customers, decide what to build next based on actionable product intelligence

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 52% Mid-Market
  • 42% Small-Business
Zeda.io features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.5
9.4
Thematic Analysis
Average: 8.7
8.3
Custom Reports and Dashboards
Average: 8.6
9.6
Customer Service Channels
Average: 8.7
Nishant K.
K
It is a cost-effective solution without compromising on essential features. The platform's prioritization capabilities are great to use. Connecting... Read review
Seller Details
Seller
Zeda.io
Year Founded
2021
HQ Location
Bay Area, US
Twitter
@Zedaio
1,150 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
Learn more
CustomerSure
(6)4.5 out of 5
Save to My Lists
Entry Level Price:£999.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CustomerSure, a UK-based leader in customer feedback, has empowered businesses for over 14 years with our award-winning platform. We simplify collecting Voice of the Customer (VoC) data via web, SMS,

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CustomerSure features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.5
    6.1
    Thematic Analysis
    Average: 8.7
    6.7
    Custom Reports and Dashboards
    Average: 8.6
    7.2
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Paul M.
    PM
    The software is easy to use and the CustomerSure team are responsive to our needs, both functionality related and supporting how we make the most... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CustomerSure
    Year Founded
    2010
    HQ Location
    Newcastle upon Tyne, United Kingdom
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

CustomerSure, a UK-based leader in customer feedback, has empowered businesses for over 14 years with our award-winning platform. We simplify collecting Voice of the Customer (VoC) data via web, SMS,

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 33% Mid-Market
CustomerSure features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.5
6.1
Thematic Analysis
Average: 8.7
6.7
Custom Reports and Dashboards
Average: 8.6
7.2
Customer Service Channels
Average: 8.7
Paul M.
PM
The software is easy to use and the CustomerSure team are responsive to our needs, both functionality related and supporting how we make the most... Read review
Seller Details
Seller
CustomerSure
Year Founded
2010
HQ Location
Newcastle upon Tyne, United Kingdom
LinkedIn® Page
www.linkedin.com
Learn more
Macorva
(13)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Macorva's AI-powered platform is revolutionizing the way businesses handle performance management, feedback, and customer satisfaction. Our solutions bring together frictionless feedback, advanced ana

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 46% Enterprise
    • 46% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Macorva features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.5
    7.2
    Thematic Analysis
    Average: 8.7
    6.7
    Custom Reports and Dashboards
    Average: 8.6
    6.7
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Utilities
    AU
    The speed at which I had a custom Exit Survey created and in use was impressive. Read review
    Rich R.
    RR
    It's refreshing to deal with a vendor that is flexible and wants to provide a product that meets & exceeds my needs, rather than working with a... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Macorva
    Year Founded
    2018
    HQ Location
    Houston, TX
    Twitter
    @MacorvaSoftware
    54 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Macorva's AI-powered platform is revolutionizing the way businesses handle performance management, feedback, and customer satisfaction. Our solutions bring together frictionless feedback, advanced ana

Users
No information available
Industries
No information available
Market Segment
  • 46% Enterprise
  • 46% Mid-Market
Macorva features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.5
7.2
Thematic Analysis
Average: 8.7
6.7
Custom Reports and Dashboards
Average: 8.6
6.7
Customer Service Channels
Average: 8.7
Verified User in Utilities
AU
The speed at which I had a custom Exit Survey created and in use was impressive. Read review
Rich R.
RR
It's refreshing to deal with a vendor that is flexible and wants to provide a product that meets & exceeds my needs, rather than working with a... Read review
Seller Details
Seller
Macorva
Year Founded
2018
HQ Location
Houston, TX
Twitter
@MacorvaSoftware
54 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Learn more
Wavetec
(32)4.8 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wavetec is a multinational technology company, dedicated to the design, development, manufacturing, and implementation of Customer Flow Management & Self-Service solutions oriented to manage and i

    Users
    No information available
    Industries
    • Banking
    Market Segment
    • 56% Small-Business
    • 22% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Wavetec features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.5
    5.0
    Thematic Analysis
    Average: 8.7
    6.7
    Custom Reports and Dashboards
    Average: 8.6
    8.3
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Hospital & Health Care
    CH
    Is a solid solutions with a lot of customers using Wavetec. The support is very good when the customers have problems. Read review
    SK
    Innovative products at competitive price point that address not only current market needs but also anticipate future business trends. Customer... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Wavetec
    Year Founded
    1986
    HQ Location
    Dubai
    LinkedIn® Page
    www.linkedin.com
    375 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wavetec is a multinational technology company, dedicated to the design, development, manufacturing, and implementation of Customer Flow Management & Self-Service solutions oriented to manage and i

Users
No information available
Industries
  • Banking
Market Segment
  • 56% Small-Business
  • 22% Mid-Market
Wavetec features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.5
5.0
Thematic Analysis
Average: 8.7
6.7
Custom Reports and Dashboards
Average: 8.6
8.3
Customer Service Channels
Average: 8.7
Verified User in Hospital & Health Care
CH
Is a solid solutions with a lot of customers using Wavetec. The support is very good when the customers have problems. Read review
SK
Innovative products at competitive price point that address not only current market needs but also anticipate future business trends. Customer... Read review
Seller Details
Seller
Wavetec
Year Founded
1986
HQ Location
Dubai
LinkedIn® Page
www.linkedin.com
375 employees on LinkedIn®
Learn more
LiveAgent
(1,513)4.5 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LiveAgent is a comprehensive help desk and live chat software designed to revolutionize customer support. By offering an all-in-one solution, LiveAgent empowers businesses to deliver personalized inte

    Users
    • CEO
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • LiveAgent is a customer service tool that helps process a large number of emails, delegate tasks within the team, and provide quick customer service replies.
    • Users like the AI features, the ease of ticket integration, the efficient documentation of notes or comments, and the ability to handle all customer inquiries via live chat with ease.
    • Users experienced issues with the lack of a live help agent online 24/7, the difficulty in migrating from previous systems, the need for better integration with the WhatsApp Business API, and the lack of a dedicated account manager.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LiveAgent features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.5
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    QualityUnit
    Company Website
    Year Founded
    2004
    HQ Location
    Bratislava
    Twitter
    @qualityunit
    494 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    55 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LiveAgent is a comprehensive help desk and live chat software designed to revolutionize customer support. By offering an all-in-one solution, LiveAgent empowers businesses to deliver personalized inte

Users
  • CEO
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 67% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • LiveAgent is a customer service tool that helps process a large number of emails, delegate tasks within the team, and provide quick customer service replies.
  • Users like the AI features, the ease of ticket integration, the efficient documentation of notes or comments, and the ability to handle all customer inquiries via live chat with ease.
  • Users experienced issues with the lack of a live help agent online 24/7, the difficulty in migrating from previous systems, the need for better integration with the WhatsApp Business API, and the lack of a dedicated account manager.
LiveAgent features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.5
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
QualityUnit
Company Website
Year Founded
2004
HQ Location
Bratislava
Twitter
@qualityunit
494 Twitter followers
LinkedIn® Page
www.linkedin.com
55 employees on LinkedIn®
Olvy
(6)5.0 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Olvy is an AI-powered feedback management tool that transforms user feedback into actionable insights for product teams. With deep analysis and real-time communication, Olvy keeps users at the core of

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 83% Small-Business
    • 17% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Olvy features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.5
    8.9
    Thematic Analysis
    Average: 8.7
    9.2
    Custom Reports and Dashboards
    Average: 8.6
    9.4
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Malte F.
    MF
    We started out by looking for a release note management tool, that could push out widgets to our platform users in several different languages.... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Olvy
    Year Founded
    2020
    HQ Location
    San Francisco, US
    Twitter
    @olvyhq
    1,013 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Olvy is an AI-powered feedback management tool that transforms user feedback into actionable insights for product teams. With deep analysis and real-time communication, Olvy keeps users at the core of

Users
No information available
Industries
No information available
Market Segment
  • 83% Small-Business
  • 17% Mid-Market
Olvy features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.5
8.9
Thematic Analysis
Average: 8.7
9.2
Custom Reports and Dashboards
Average: 8.6
9.4
Customer Service Channels
Average: 8.7
Malte F.
MF
We started out by looking for a release note management tool, that could push out widgets to our platform users in several different languages.... Read review
Seller Details
Seller
Olvy
Year Founded
2020
HQ Location
San Francisco, US
Twitter
@olvyhq
1,013 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Learn more
Viable
(4)4.6 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Viable is a revolutionary AI-powered analysis tool that helps businesses make use of all their data at scale to make better decisions, faster. Our platform provides in-depth analysis and actionable in

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Viable features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.5
    10.0
    Thematic Analysis
    Average: 8.7
    8.9
    Custom Reports and Dashboards
    Average: 8.6
    10.0
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Si D.
    SD
    Viable has enabled us to save at least six hours a week of people-time, by automatically ingesting, analyzing, and synthesizing product feedback. Read review
    AR
    Viable automatically identifies top requests, questions and complaints without requiring me to read every piece of customer feedback. The tool... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Viable
    Year Founded
    2020
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Viable is a revolutionary AI-powered analysis tool that helps businesses make use of all their data at scale to make better decisions, faster. Our platform provides in-depth analysis and actionable in

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Viable features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.5
10.0
Thematic Analysis
Average: 8.7
8.9
Custom Reports and Dashboards
Average: 8.6
10.0
Customer Service Channels
Average: 8.7
Si D.
SD
Viable has enabled us to save at least six hours a week of people-time, by automatically ingesting, analyzing, and synthesizing product feedback. Read review
AR
Viable automatically identifies top requests, questions and complaints without requiring me to read every piece of customer feedback. The tool... Read review
Seller Details
Seller
Viable
Year Founded
2020
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Learn more
Featurebase
(11)4.8 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Featurebase is a modern product management platform that helps SaaS companies streamline feedback collection, reduce support loads, and announce product updates. It’s loved by thousands of product

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 82% Small-Business
    • 9% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Featurebase features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.5
    10.0
    Thematic Analysis
    Average: 8.7
    8.3
    Custom Reports and Dashboards
    Average: 8.6
    6.7
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Consumer Services
    UC
    Great product with a lot of features. They are actively implementing new functionalities so it'll be in the future an even more polished... Read review
    Job J.
    JJ
    We’ve been using Featurebase for a while now and honestly, we love it. It’s one of those tools that just does what it’s supposed to do without... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Featurebase
    Year Founded
    2021
    HQ Location
    Tallinn, EE
    Twitter
    @FeaturebaseHQ
    1,895 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Featurebase is a modern product management platform that helps SaaS companies streamline feedback collection, reduce support loads, and announce product updates. It’s loved by thousands of product

Users
No information available
Industries
No information available
Market Segment
  • 82% Small-Business
  • 9% Mid-Market
Featurebase features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.5
10.0
Thematic Analysis
Average: 8.7
8.3
Custom Reports and Dashboards
Average: 8.6
6.7
Customer Service Channels
Average: 8.7
Verified User in Consumer Services
UC
Great product with a lot of features. They are actively implementing new functionalities so it'll be in the future an even more polished... Read review
Job J.
JJ
We’ve been using Featurebase for a while now and honestly, we love it. It’s one of those tools that just does what it’s supposed to do without... Read review
Seller Details
Seller
Featurebase
Year Founded
2021
HQ Location
Tallinn, EE
Twitter
@FeaturebaseHQ
1,895 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Learn more
FeatureOS
(5)5.0 out of 5
Save to My Lists
Entry Level Price:Starting at $60.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    featureOS: AI-Powered User Feedback & Roadmap Management featureOS transforms user feedback into actionable insights with AI-driven analysis and seamless integrations. Say goodbye to scattered fe

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 80% Small-Business
    • 20% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • FeatureOS features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.5
    10.0
    Thematic Analysis
    Average: 8.7
    10.0
    Custom Reports and Dashboards
    Average: 8.6
    10.0
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Varun R.
    VR
    Customer support, it's one of my primary reasons to use hellonext. They stand off what their product offers when I or any of my team members... Read review
    John L.
    JL
    This app has been exactly what we need to organize our development goals and document changes. While we have not yet had as many clients directly... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Skcript Technologies
    Year Founded
    2018
    HQ Location
    Chennai, India
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

featureOS: AI-Powered User Feedback & Roadmap Management featureOS transforms user feedback into actionable insights with AI-driven analysis and seamless integrations. Say goodbye to scattered fe

Users
No information available
Industries
No information available
Market Segment
  • 80% Small-Business
  • 20% Mid-Market
FeatureOS features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.5
10.0
Thematic Analysis
Average: 8.7
10.0
Custom Reports and Dashboards
Average: 8.6
10.0
Customer Service Channels
Average: 8.7
Varun R.
VR
Customer support, it's one of my primary reasons to use hellonext. They stand off what their product offers when I or any of my team members... Read review
John L.
JL
This app has been exactly what we need to organize our development goals and document changes. While we have not yet had as many clients directly... Read review
Seller Details
Seller
Skcript Technologies
Year Founded
2018
HQ Location
Chennai, India
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Learn more
Keatext
(4)5.0 out of 5
Save to My Lists
Entry Level Price:$550.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Actionable Feedback Insights to Create Stronger Experiences - Keatext enables you to unify all your feedback channels and understand satisfaction at every stage of the journey - With a strong AI f

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Keatext features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.5
    10.0
    Thematic Analysis
    Average: 8.7
    10.0
    Custom Reports and Dashboards
    Average: 8.6
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Charles (Butch) R.
    CR
    Customer service is obviously a big focus of the team and they offered us training and regular meetings to make sure we were getting everything out... Read review
    Verified User in Management Consulting
    UM
    Keatext is easy to use and enables me to drive to insights quickly. With its opinion/sentiment assignments, Keatext saves me a ton of time--not... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Keatext
    Company Website
    Year Founded
    2010
    HQ Location
    Québec, Canada
    Twitter
    @KeatextAI
    1,126 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Actionable Feedback Insights to Create Stronger Experiences - Keatext enables you to unify all your feedback channels and understand satisfaction at every stage of the journey - With a strong AI f

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Keatext features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.5
10.0
Thematic Analysis
Average: 8.7
10.0
Custom Reports and Dashboards
Average: 8.6
0.0
No information available
Charles (Butch) R.
CR
Customer service is obviously a big focus of the team and they offered us training and regular meetings to make sure we were getting everything out... Read review
Verified User in Management Consulting
UM
Keatext is easy to use and enables me to drive to insights quickly. With its opinion/sentiment assignments, Keatext saves me a ton of time--not... Read review
Seller Details
Seller
Keatext
Company Website
Year Founded
2010
HQ Location
Québec, Canada
Twitter
@KeatextAI
1,126 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Review-Analytics
(2)4.8 out of 5
View top Consulting Services for Review-Analytics
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Unlock the power of data with Review Analytics, the all-in-one app designed to revolutionize the way you analyze and utilize reviews about your products and services. Seamlessly capturing and organizi

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 50% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Review-Analytics features and usability ratings that predict user satisfaction
    0.0
    No information available
    7.5
    Thematic Analysis
    Average: 8.7
    8.3
    Custom Reports and Dashboards
    Average: 8.6
    9.2
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Accounting
    UA
    customer reviews for brand insights, thats super important Read review
    Lyse W.
    LW
    I really appreciate the detailed insights it provides from customer reviews. The sentiment analysis and keyword tracking are particularly useful. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Review Analytics via Business Growth and Innovation
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Unlock the power of data with Review Analytics, the all-in-one app designed to revolutionize the way you analyze and utilize reviews about your products and services. Seamlessly capturing and organizi

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 50% Mid-Market
Review-Analytics features and usability ratings that predict user satisfaction
0.0
No information available
7.5
Thematic Analysis
Average: 8.7
8.3
Custom Reports and Dashboards
Average: 8.6
9.2
Customer Service Channels
Average: 8.7
Verified User in Accounting
UA
customer reviews for brand insights, thats super important Read review
Lyse W.
LW
I really appreciate the detailed insights it provides from customer reviews. The sentiment analysis and keyword tracking are particularly useful. Read review
Seller Details
Seller
Review Analytics via Business Growth and Innovation
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Learn more
Cloutly
(1)5.0 out of 5
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Entry Level Price:$27.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cloutly is an all-in-one review-tech platform that helps multi-location businesses collect, measure and manage the customer experience. From small barbershops to enterprise clients like Just Cuts, Sw

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Cloutly features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.3
    Thematic Analysis
    Average: 8.7
    8.3
    Custom Reports and Dashboards
    Average: 8.6
    8.3
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Just Cuts W.
    JW
    Super responsive chat with actual people. So flexible, easily adapble. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cloutly
    Year Founded
    2019
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cloutly is an all-in-one review-tech platform that helps multi-location businesses collect, measure and manage the customer experience. From small barbershops to enterprise clients like Just Cuts, Sw

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Cloutly features and usability ratings that predict user satisfaction
0.0
No information available
8.3
Thematic Analysis
Average: 8.7
8.3
Custom Reports and Dashboards
Average: 8.6
8.3
Customer Service Channels
Average: 8.7
Just Cuts W.
JW
Super responsive chat with actual people. So flexible, easily adapble. Read review
Seller Details
Seller
Cloutly
Year Founded
2019
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Learn more
Pivony
(1)5.0 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With ever-evolving technology comes ever-evolving consumer beliefs and behaviors. To keep up with these changes, companies must leverage deep consumer insights with speed and efficiency. With Pivony,

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pivony features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.5
    10.0
    Thematic Analysis
    Average: 8.7
    10.0
    Custom Reports and Dashboards
    Average: 8.6
    10.0
    Customer Service Channels
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Selin E.
    SE
    Thanks to Pivony, I can collect what people think about a product, brand, or service from many different channels concisely and report them as... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Pivony
    Year Founded
    2020
    HQ Location
    Claymont, US
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With ever-evolving technology comes ever-evolving consumer beliefs and behaviors. To keep up with these changes, companies must leverage deep consumer insights with speed and efficiency. With Pivony,

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Pivony features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.5
10.0
Thematic Analysis
Average: 8.7
10.0
Custom Reports and Dashboards
Average: 8.6
10.0
Customer Service Channels
Average: 8.7
Selin E.
SE
Thanks to Pivony, I can collect what people think about a product, brand, or service from many different channels concisely and report them as... Read review
Seller Details
Seller
Pivony
Year Founded
2020
HQ Location
Claymont, US
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
Learn more
bigfish
(10)4.8 out of 5
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Impactful employee recognition, strengthened team communication, and continuous and holistic feedback support. Do all this and more with Bigfish Benefits' culture-first SaaS solutions, powered by scie

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 70% Mid-Market
    • 30% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • bigfish features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Manufacturing
    UM
    In the manufacturing business, we needed an easy and centralised Reward platform to remove our admin pains. This is well solved by Bigfish Read review
    Verified User in Consumer Electronics
    UC
    We have been using for last 2+ years and it has really served us well for all our recognition and engagement needs Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Bigfish Benefits
    Year Founded
    2015
    HQ Location
    Atlanta, GA
    Twitter
    @BigfishBenefits
    5 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Impactful employee recognition, strengthened team communication, and continuous and holistic feedback support. Do all this and more with Bigfish Benefits' culture-first SaaS solutions, powered by scie

Users
No information available
Industries
No information available
Market Segment
  • 70% Mid-Market
  • 30% Enterprise
bigfish features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Verified User in Manufacturing
UM
In the manufacturing business, we needed an easy and centralised Reward platform to remove our admin pains. This is well solved by Bigfish Read review
Verified User in Consumer Electronics
UC
We have been using for last 2+ years and it has really served us well for all our recognition and engagement needs Read review
Seller Details
Seller
Bigfish Benefits
Year Founded
2015
HQ Location
Atlanta, GA
Twitter
@BigfishBenefits
5 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Learn more
Four/Four
(3)3.7 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Four/Four is data-driven decision-making software. We automatically capture the voice of your customer from real-life conversations, link it with your CRM data and analyse it through our AI engine to

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Mid-Market
    • 33% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Four/Four features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.5
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Parshav S.
    PS
    Simple UI/UX and provides Free trial as well Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Four/Four
    Year Founded
    2023
    HQ Location
    London
    LinkedIn® Page
    linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Four/Four is data-driven decision-making software. We automatically capture the voice of your customer from real-life conversations, link it with your CRM data and analyse it through our AI engine to

Users
No information available
Industries
No information available
Market Segment
  • 67% Mid-Market
  • 33% Small-Business
Four/Four features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.5
0.0
No information available
0.0
No information available
0.0
No information available
Parshav S.
PS
Simple UI/UX and provides Free trial as well Read review
Seller Details
Seller
Four/Four
Year Founded
2023
HQ Location
London
LinkedIn® Page
linkedin.com
2 employees on LinkedIn®
Learn more
HappyPanda
0 ratings
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HappyPanda is a feedback management software solution designed to help businesses collect, analyze, and act on user feedback efficiently. By combining an intuitive interface with powerful AI capabilit

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HappyPanda features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Junghard Software
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HappyPanda is a feedback management software solution designed to help businesses collect, analyze, and act on user feedback efficiently. By combining an intuitive interface with powerful AI capabilit

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
HappyPanda features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Junghard Software
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Learn more
Hear.ai
(1)4.0 out of 5
Save to My Lists
Entry Level Price:Starting at $2,500.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hear Contact Center Intelligence Platform empowers businesses to effortlessly unlock the value of their conversation data. With Hear, organizations can centralize customer feedback from calls, surv

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Hear.ai features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Accounting
    UA
    Help in understanding sound modulation and understanding communication data Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Hear.ai
    Year Founded
    2023
    HQ Location
    Tel Aviv, Israel
    Twitter
    @hearai_
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

Hear Contact Center Intelligence Platform empowers businesses to effortlessly unlock the value of their conversation data. With Hear, organizations can centralize customer feedback from calls, surv

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Hear.ai features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Verified User in Accounting
UA
Help in understanding sound modulation and understanding communication data Read review
Seller Details
Seller
Hear.ai
Year Founded
2023
HQ Location
Tel Aviv, Israel
Twitter
@hearai_
2 Twitter followers
LinkedIn® Page
www.linkedin.com
Learn more
Inslyt
0 ratings
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Inslyt is a customer feedback intelligence platform designed for product-led organizations aiming to build with clarity, speed, and user insight. We help teams: - Unify feedback from diverse cha

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Inslyt features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Trueinslyt Software Solutions
    Year Founded
    2024
    HQ Location
    Ahmedabad , IN
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Inslyt is a customer feedback intelligence platform designed for product-led organizations aiming to build with clarity, speed, and user insight. We help teams: - Unify feedback from diverse cha

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Inslyt features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Trueinslyt Software Solutions
Year Founded
2024
HQ Location
Ahmedabad , IN
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Learn more
moinAI
0 ratings
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Entry Level Price:€790.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    moinAI is the self-learning AI chatbot solution for digital customer communication of companies. No matter if marketing, sales or customer service - moinAIis the automation solution that helps to reac

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • moinAI features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    knowhere
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

moinAI is the self-learning AI chatbot solution for digital customer communication of companies. No matter if marketing, sales or customer service - moinAIis the automation solution that helps to reac

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
moinAI features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
knowhere
LinkedIn® Page
www.linkedin.com
Learn more
Perspective
0 ratings
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Perspective AI is a Software-as-a-Service (SaaS) platform designed to revolutionize the way businesses and individuals gather, analyze, and utilize feedback. It serves as an advanced replacement for t

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Perspective features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Perspective
    Year Founded
    2024
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Perspective AI is a Software-as-a-Service (SaaS) platform designed to revolutionize the way businesses and individuals gather, analyze, and utilize feedback. It serves as an advanced replacement for t

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Perspective features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Perspective
Year Founded
2024
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Learn more
Player XP
0 ratings
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Player XP offers you a new way to monitor your Online Communities, helping you react quickly and make decisions based on your player feedback from User Reviews, message boards, and Social Data. All of

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Player XP features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Hertzian
    Year Founded
    2015
    HQ Location
    Truro, GB
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Player XP offers you a new way to monitor your Online Communities, helping you react quickly and make decisions based on your player feedback from User Reviews, message boards, and Social Data. All of

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Player XP features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Hertzian
Year Founded
2015
HQ Location
Truro, GB
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
Learn more
Pobuca Experience Cloud
(1)5.0 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pobuca Experience Cloud can help you measure Customer Experience, design the right strategy based on KPIs, & then improve loyalty, customer service, & customer engagement through personalizati

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pobuca Experience Cloud features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Dennis M.
    DM
    I like this software because it is very easy to use, has constant updates with friendly user interface. It also has got an appropriate training and... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Pobuca
    Year Founded
    2000
    HQ Location
    London, Athens
    Twitter
    @siebenGR
    176 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    84 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pobuca Experience Cloud can help you measure Customer Experience, design the right strategy based on KPIs, & then improve loyalty, customer service, & customer engagement through personalizati

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Pobuca Experience Cloud features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Dennis M.
DM
I like this software because it is very easy to use, has constant updates with friendly user interface. It also has got an appropriate training and... Read review
Seller Details
Seller
Pobuca
Year Founded
2000
HQ Location
London, Athens
Twitter
@siebenGR
176 Twitter followers
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
Learn more
Specific
0 ratings
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Specific is an AI-powered in-product research platform that helps product teams collect qualitative user insights directly within their software. It falls under the category of user research and feedb

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Specific features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Specific
    Year Founded
    2022
    HQ Location
    Wilmington, US
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Specific is an AI-powered in-product research platform that helps product teams collect qualitative user insights directly within their software. It falls under the category of user research and feedb

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Specific features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Specific
Year Founded
2022
HQ Location
Wilmington, US
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
Learn more
Sunbeam Feedback
0 ratings
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sunbeam is a feedback analytics platform that uses advanced AI and natural language processing (NLP) to analyze open-ended survey responses from employees and customers. It identifies common themes, h

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sunbeam Feedback features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sunbeam
    Year Founded
    2024
    HQ Location
    Bristol, GB
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sunbeam is a feedback analytics platform that uses advanced AI and natural language processing (NLP) to analyze open-ended survey responses from employees and customers. It identifies common themes, h

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Sunbeam Feedback features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Sunbeam
Year Founded
2024
HQ Location
Bristol, GB
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Learn more
Unless
(5)4.5 out of 5
Save to My Lists
Entry Level Price:€1,699.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UNLESS is the leading Customer Support AI Platform for Europe's regulated sectors, providing automated assistance, AI-powered search, and agent task automation for both customers and teams, while ensu

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Unless features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.5
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Design
    UD
    Unless is just so super simple to use. Install a plugin, setup some variables and you're up and running. It's really that easy. But then you can... Read review
    Alexander R.
    AR
    You can change your messaging based on basically anything. There's a ton of options. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Unless
    Year Founded
    2016
    HQ Location
    Amsterdam, North Holland
    Twitter
    @unless
    352 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UNLESS is the leading Customer Support AI Platform for Europe's regulated sectors, providing automated assistance, AI-powered search, and agent task automation for both customers and teams, while ensu

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Unless features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.5
0.0
No information available
0.0
No information available
0.0
No information available
Verified User in Design
UD
Unless is just so super simple to use. Install a plugin, setup some variables and you're up and running. It's really that easy. But then you can... Read review
Alexander R.
AR
You can change your messaging based on basically anything. There's a ton of options. Read review
Seller Details
Seller
Unless
Year Founded
2016
HQ Location
Amsterdam, North Holland
Twitter
@unless
352 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
Learn more
ViaDialog
(2)5.0 out of 5
Save to My Lists
Entry Level Price:€0.24
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Viadialog: AI‑Powered Customer Service Platform for Omnichannel Excellence Viadialog is a sophisticated, cloud‑native customer interaction management suite powered by artificial intelligence. Desig

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ViaDialog features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.5
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Sandeep N.
    SN
    The omnichannel hub for customer interactions Read review
    DC
    We have been working with ViaDialog for over 15 years, and their telephony solution perfectly meets our needs. The tool is both reliable and... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ViaDialog
    Year Founded
    2012
    HQ Location
    Paris, FR
    LinkedIn® Page
    www.linkedin.com
    58 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Viadialog: AI‑Powered Customer Service Platform for Omnichannel Excellence Viadialog is a sophisticated, cloud‑native customer interaction management suite powered by artificial intelligence. Desig

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
ViaDialog features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.5
0.0
No information available
0.0
No information available
0.0
No information available
Sandeep N.
SN
The omnichannel hub for customer interactions Read review
DC
We have been working with ViaDialog for over 15 years, and their telephony solution perfectly meets our needs. The tool is both reliable and... Read review
Seller Details
Seller
ViaDialog
Year Founded
2012
HQ Location
Paris, FR
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®
Learn more