Feedback Analytics Software Resources
Articles, Discussions, and Reports to expand your knowledge on Feedback Analytics Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, discussions from users like you, and reports from industry data.
Feedback Analytics Software Articles
2021 Trends in Customer Engagement and Experience
This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Stephanie Graham
Feedback Analytics Software Discussions
0
Question on: Dialpad Connect
Why is the hold music so bad? Why is it "essential"?Hold Music
We thought exactly the same thing...so we tried something a little different. Listen here... https://www.uberconference.com/holdmusiccover
You can change the music.
The music is not that bad. Its lets everyone know their alone until the host arrives There are 5 different choices and the host can change to anyone the 5 songs in the settings menu. I prefer never gonna give you up by Rick Astley. Lol
0
Question on: Dialpad Connect
Does anyone use UberConference as their main tool?Most people I've encountered using UberConf only use it as a side tool. Curious to know how it functions as a day-to-day primary!
I do. I like that it can call out to participants if I choose, and that it takes notes for me. Also, the integration with Google Calendar is really helpful.
I use UberConference for all conference calls. It integrates with my CRM, which is Hubspot, so I can easily schedule calls through there and have the details automatically sent out to participants. It also has a great iOS app. I am happy with it and cannot think of any problems that have arisen using it.
I always use it for new clients when it comes to setting up conference phone calls.
I use it and it is great.
We do. We have used the free version for about a year but will likely upgrade to the paid version soon for more customization options. We like that it is so easy for users to join. We don't have to do a "training session" to get them connected. Much easier than others we've used in the past.
I purchased the upgraded version. I am so disappointed. The audio works fine but the video conferencing breaks up. I used it at multiple locations and it is consistently poor. When I tried to get my money back they refused. Do not use this service. Zoom is the way to go.
I do and love it. I use the paid version because of the customization and my own local number.
Like the others here, I find it's a great audioconferencing solution. Even with smaller 1-on-1 calls, I like it as a failsafe way to have the other person on the line if wireless service drops. I have also suggested and use it with clients.
I try to use UberConference as my primary video conference tool. Since it comes free and I don't typically have more than 10 people on a call, I chose not to buy myself a Zoom license as many of my coworkers did. I think the video and audio quality is solidly between Google Hangouts (which I find very lackluster) and Zoom (which is the gold standard IMO).
I use it for all audio conference and screen sharing day to day. Also, I have weekly company meetings scheduled to dial out to the team.
Absolutely. It is our go to for conference calls!
0
Question on: Dialpad Connect
How do I add more than 10 people at a time on the platform??
I am pretty sure 10 is the free tier limit and you just need a paid account to beyond that.
Feedback Analytics Software Reports
Mid-Market Grid® Report for Feedback Analytics
Summer 2025
G2 Report: Grid® Report
Grid® Report for Feedback Analytics
Summer 2025
G2 Report: Grid® Report
Enterprise Grid® Report for Feedback Analytics
Summer 2025
G2 Report: Grid® Report
Momentum Grid® Report for Feedback Analytics
Summer 2025
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Feedback Analytics
Summer 2025
G2 Report: Grid® Report
Enterprise Grid® Report for Feedback Analytics
Spring 2025
G2 Report: Grid® Report
Small-Business Grid® Report for Feedback Analytics
Spring 2025
G2 Report: Grid® Report
Mid-Market Grid® Report for Feedback Analytics
Spring 2025
G2 Report: Grid® Report
Grid® Report for Feedback Analytics
Spring 2025
G2 Report: Grid® Report
Momentum Grid® Report for Feedback Analytics
Spring 2025
G2 Report: Momentum Grid® Report