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Best Co-Browsing Software

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Co-browsing software, also known as collaborative browsing software or co-surfing software, enables customers to share their screen and allows agents to jointly navigate a web page, which provides real-time customer support. This process happens instantly and does not require downloading software or installing extensions. The customer support agent initiates a co-browsing session with the customer, and by accepting the invite, the agent can then get an accurate visual representation of the customer’s view of the website. This empowers the agents to take temporary control of the customer’s screen to guide them through complex transactions and processes when placing a purchase order.

Unlike screen sharing software, co-browsing software only shares the user's web browser or mobile application, not the entire desktop. It does not allow the agents to view any other web page or tabs other than the ones permitted due to secured field masking or data masking, which is when customers can enter sensitive information without the agent seeing the characters registered.

To qualify for inclusion in the Co-Browsing category, a product must:

Provide the ability to allow view-only and edit access of user’s web browsers
Integrate with other customer service software like live chat software, video conferencing software, etc.

Best Co-Browsing Software At A Glance

Leader:
TeamViewer
TeamViewer
Highest Performer:
Channel.me Cobrowsing
Channel.me Cobrowsing
Easiest to Use:
TeamViewer
TeamViewer
Best Free Software:
TeamViewer
TeamViewer
Top Trending:
Zoho Assist
Zoho Assist
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Easiest to Use:
TeamViewer
TeamViewer
Best Free Software:
TeamViewer
TeamViewer
Top Trending:
Zoho Assist
Zoho Assist

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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35 Listings in Co-Browsing Available
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    G2 Score
TeamViewer
(3,513)4.5 out of 5
Optimized for quick response
1st Easiest To Use in Co-Browsing software
Save to My Lists
Entry Level Price:Starting at $24.90
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

    Users
    • Software Engineer
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TeamViewer is a remote access software that allows users to connect to and control remote devices, transfer files, and provide remote support.
    • Users frequently mention the speed and reliability of TeamViewer, its ability to work with minimal lag time, and its useful features such as file/folder drag-and-drop, shared copy-paste buffer, and hot-key transfer.
    • Users reported issues with TeamViewer requiring machines to be on the same version for a session to start, occasional connectivity issues, and difficulties with the new interface.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TeamViewer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    387
    Remote Access
    281
    Remote Control
    232
    Remote Work
    214
    Easy Access
    194
    Cons
    Connection Issues
    126
    Connectivity Issues
    118
    Slow Performance
    99
    Remote Access Issues
    91
    Expensive
    82
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TeamViewer features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.7
    Real Time Assistance
    Average: 8.7
    9.5
    Data Masking
    Average: 8.9
    9.6
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TeamViewer
    Company Website
    Year Founded
    2005
    HQ Location
    Goppingen
    Twitter
    @TeamViewer
    49,390 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,091 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

Users
  • Software Engineer
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TeamViewer is a remote access software that allows users to connect to and control remote devices, transfer files, and provide remote support.
  • Users frequently mention the speed and reliability of TeamViewer, its ability to work with minimal lag time, and its useful features such as file/folder drag-and-drop, shared copy-paste buffer, and hot-key transfer.
  • Users reported issues with TeamViewer requiring machines to be on the same version for a session to start, occasional connectivity issues, and difficulties with the new interface.
TeamViewer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
387
Remote Access
281
Remote Control
232
Remote Work
214
Easy Access
194
Cons
Connection Issues
126
Connectivity Issues
118
Slow Performance
99
Remote Access Issues
91
Expensive
82
TeamViewer features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
9.7
Real Time Assistance
Average: 8.7
9.5
Data Masking
Average: 8.9
9.6
Access Control
Average: 9.0
Seller Details
Seller
TeamViewer
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
49,390 Twitter followers
LinkedIn® Page
www.linkedin.com
2,091 employees on LinkedIn®
Zoho Assist
(517)4.6 out of 5
3rd Easiest To Use in Co-Browsing software
View top Consulting Services for Zoho Assist
Save to My Lists
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Support remote customers instantly with web-based, on-demand support sessions. Seamlessly set up and manage remote computers with unattended access ensuring complete security and reliability throughou

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 70% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho Assist is a remote access platform that provides centralized control over multiple devices, allowing for quick support sessions and unattended access to remote devices.
    • Reviewers like the ease of use, cost-effectiveness, and the ability to manage multiple devices and logins with one account, as well as the quick customer support and the unattended access feature.
    • Reviewers noted issues with the consistency of the connection, the lack of ability to assign specific machines to specific users, and difficulties with the interface for home users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho Assist Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    119
    Remote Access
    98
    Remote Support
    69
    Easy Access
    55
    Reliability
    55
    Cons
    Remote Access Issues
    33
    Connection Issues
    19
    Technical Issues
    18
    Complexity
    17
    Screen Management
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho Assist features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Real Time Assistance
    Average: 8.7
    10.0
    Data Masking
    Average: 8.9
    10.0
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    103,834 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26,328 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Support remote customers instantly with web-based, on-demand support sessions. Seamlessly set up and manage remote computers with unattended access ensuring complete security and reliability throughou

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 70% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho Assist is a remote access platform that provides centralized control over multiple devices, allowing for quick support sessions and unattended access to remote devices.
  • Reviewers like the ease of use, cost-effectiveness, and the ability to manage multiple devices and logins with one account, as well as the quick customer support and the unattended access feature.
  • Reviewers noted issues with the consistency of the connection, the lack of ability to assign specific machines to specific users, and difficulties with the interface for home users.
Zoho Assist Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
119
Remote Access
98
Remote Support
69
Easy Access
55
Reliability
55
Cons
Remote Access Issues
33
Connection Issues
19
Technical Issues
18
Complexity
17
Screen Management
17
Zoho Assist features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
10.0
Real Time Assistance
Average: 8.7
10.0
Data Masking
Average: 8.9
10.0
Access Control
Average: 9.0
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
103,834 Twitter followers
LinkedIn® Page
www.linkedin.com
26,328 employees on LinkedIn®
Phone
+1 (888) 900-9646
Read Zoho Assist Reviews

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Glia
(55)4.8 out of 5
Optimized for quick response
5th Easiest To Use in Co-Browsing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Glia’s contact center technology makes life easier for customers, relieves overloaded reps, and empowers leaders with comprehensive insights. Purpose-built for the financial industry, Glia’s Unified I

    Users
    No information available
    Industries
    • Banking
    • Financial Services
    Market Segment
    • 75% Mid-Market
    • 18% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Glia Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    25
    Helpful
    22
    Ease of Use
    21
    Customer Engagement
    14
    Efficiency
    12
    Cons
    Missing Features
    8
    Poor Customer Support
    7
    Integration Issues
    5
    Reporting Issues
    4
    Audio Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Glia features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Real Time Assistance
    Average: 8.7
    9.4
    Data Masking
    Average: 8.9
    9.2
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Glia
    Company Website
    Year Founded
    2012
    HQ Location
    New York, New York
    Twitter
    @GliaInc
    1,483 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    450 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Glia’s contact center technology makes life easier for customers, relieves overloaded reps, and empowers leaders with comprehensive insights. Purpose-built for the financial industry, Glia’s Unified I

Users
No information available
Industries
  • Banking
  • Financial Services
Market Segment
  • 75% Mid-Market
  • 18% Small-Business
Glia Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
25
Helpful
22
Ease of Use
21
Customer Engagement
14
Efficiency
12
Cons
Missing Features
8
Poor Customer Support
7
Integration Issues
5
Reporting Issues
4
Audio Issues
3
Glia features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.6
Real Time Assistance
Average: 8.7
9.4
Data Masking
Average: 8.9
9.2
Access Control
Average: 9.0
Seller Details
Seller
Glia
Company Website
Year Founded
2012
HQ Location
New York, New York
Twitter
@GliaInc
1,483 Twitter followers
LinkedIn® Page
www.linkedin.com
450 employees on LinkedIn®
Channel.me Cobrowsing
(68)4.5 out of 5
4th Easiest To Use in Co-Browsing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    No-download, web screen sharing for sales and support teams

    Users
    No information available
    Industries
    • Information Technology and Services
    • Accounting
    Market Segment
    • 57% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Channel.me Cobrowsing Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Screen Sharing
    13
    Security
    13
    Features
    11
    Customer Engagement
    8
    Cons
    Limited Flexibility
    5
    Poor Usability
    5
    Training Difficulty
    5
    Slow Performance
    4
    Expensive
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Channel.me Cobrowsing features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Real Time Assistance
    Average: 8.7
    8.8
    Data Masking
    Average: 8.9
    9.2
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Channel.me
    Year Founded
    2010
    HQ Location
    Amsterdam, NL
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

No-download, web screen sharing for sales and support teams

Users
No information available
Industries
  • Information Technology and Services
  • Accounting
Market Segment
  • 57% Small-Business
  • 38% Mid-Market
Channel.me Cobrowsing Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Screen Sharing
13
Security
13
Features
11
Customer Engagement
8
Cons
Limited Flexibility
5
Poor Usability
5
Training Difficulty
5
Slow Performance
4
Expensive
3
Channel.me Cobrowsing features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
9.0
Real Time Assistance
Average: 8.7
8.8
Data Masking
Average: 8.9
9.2
Access Control
Average: 9.0
Seller Details
Seller
Channel.me
Year Founded
2010
HQ Location
Amsterdam, NL
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
Read Channel.me Cobrowsing Reviews
Genesys Cloud CX
(1,429)4.4 out of 5
Optimized for quick response
9th Easiest To Use in Co-Browsing software
View top Consulting Services for Genesys Cloud CX
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

    Users
    • Manager
    • Case Advocate
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 45% Mid-Market
    • 40% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Genesys Cloud CX is a cloud-based contact center platform that provides unified customer interactions across channels, with features for call flows, self-serve flows, and integration with Microsoft Azure.
    • Reviewers appreciate the platform's ease of use, scalability, comprehensive feature set, and its ability to provide excellent customer and employee experiences, with features like Co-Pilot that offer real-time guidance and automated support.
    • Users experienced issues with the platform's reporting capabilities, including dashboard sync issues and limitations in report editing and automation, and they also noted that the platform requires a strong and consistent internet connection.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Genesys Cloud CX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    127
    Features
    83
    Helpful
    57
    Reliability
    56
    Efficiency
    54
    Cons
    Limited Features
    57
    Missing Features
    54
    Missing Functionality
    36
    Inadequate Reporting
    34
    Limited Customization
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Genesys Cloud CX features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Real Time Assistance
    Average: 8.7
    9.4
    Data Masking
    Average: 8.9
    9.2
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Genesys
    Company Website
    Year Founded
    1990
    HQ Location
    Menlo Park, CA
    Twitter
    @Genesys
    32,509 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,275 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

Users
  • Manager
  • Case Advocate
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 45% Mid-Market
  • 40% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Genesys Cloud CX is a cloud-based contact center platform that provides unified customer interactions across channels, with features for call flows, self-serve flows, and integration with Microsoft Azure.
  • Reviewers appreciate the platform's ease of use, scalability, comprehensive feature set, and its ability to provide excellent customer and employee experiences, with features like Co-Pilot that offer real-time guidance and automated support.
  • Users experienced issues with the platform's reporting capabilities, including dashboard sync issues and limitations in report editing and automation, and they also noted that the platform requires a strong and consistent internet connection.
Genesys Cloud CX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
127
Features
83
Helpful
57
Reliability
56
Efficiency
54
Cons
Limited Features
57
Missing Features
54
Missing Functionality
36
Inadequate Reporting
34
Limited Customization
27
Genesys Cloud CX features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.2
9.2
Real Time Assistance
Average: 8.7
9.4
Data Masking
Average: 8.9
9.2
Access Control
Average: 9.0
Seller Details
Seller
Genesys
Company Website
Year Founded
1990
HQ Location
Menlo Park, CA
Twitter
@Genesys
32,509 Twitter followers
LinkedIn® Page
www.linkedin.com
8,275 employees on LinkedIn®
Get a quote
Realtime
(40)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Secure, download-free cobrowsing & full desktop screensharing that integrates with most major CRMs or via custom connector. Use our view-only, collaborative, or full desktop model to deliver conci

    Users
    • Research Analyst
    • Business Development Representative
    Industries
    • Information Technology and Services
    Market Segment
    • 80% Mid-Market
    • 15% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Realtime Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Customer Support
    19
    Remote Support
    15
    Customer Engagement
    14
    Communication
    10
    Cons
    Internet Dependency
    11
    Network Issues
    11
    Internet Requirements
    10
    Poor Connectivity
    10
    Expensive
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Realtime features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
    9.9
    Real Time Assistance
    Average: 8.7
    8.5
    Data Masking
    Average: 8.9
    9.5
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Recursive Labs
    Year Founded
    2011
    HQ Location
    Wildwood, US
    LinkedIn® Page
    www.linkedin.com
    10 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Secure, download-free cobrowsing & full desktop screensharing that integrates with most major CRMs or via custom connector. Use our view-only, collaborative, or full desktop model to deliver conci

Users
  • Research Analyst
  • Business Development Representative
Industries
  • Information Technology and Services
Market Segment
  • 80% Mid-Market
  • 15% Small-Business
Realtime Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Customer Support
19
Remote Support
15
Customer Engagement
14
Communication
10
Cons
Internet Dependency
11
Network Issues
11
Internet Requirements
10
Poor Connectivity
10
Expensive
8
Realtime features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.2
9.9
Real Time Assistance
Average: 8.7
8.5
Data Masking
Average: 8.9
9.5
Access Control
Average: 9.0
Seller Details
Seller
Recursive Labs
Year Founded
2011
HQ Location
Wildwood, US
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
Read Realtime Reviews
Co-Browsing
(47)4.5 out of 5
8th Easiest To Use in Co-Browsing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sariska's Co-Browsing SDK revolutionizes collaborative online browsing, offering seamless integration for businesses. This SDK, proudly presented by Sariska, enables developers to effortlessly incorpo

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 47% Mid-Market
    • 47% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Co-Browsing Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    11
    Customer Engagement
    10
    Ease of Use
    9
    Efficiency
    8
    Real-Time Monitoring
    8
    Cons
    Connection Issues
    10
    Inadequate Security
    9
    Poor Connectivity
    6
    Limited Flexibility
    4
    Expensive
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Co-Browsing features and usability ratings that predict user satisfaction
    7.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Real Time Assistance
    Average: 8.7
    8.2
    Data Masking
    Average: 8.9
    8.7
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sariska
    Year Founded
    2021
    HQ Location
    Bangalore, Karnataka
    Twitter
    @sariskaio
    66 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sariska's Co-Browsing SDK revolutionizes collaborative online browsing, offering seamless integration for businesses. This SDK, proudly presented by Sariska, enables developers to effortlessly incorpo

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 47% Mid-Market
  • 47% Small-Business
Co-Browsing Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
11
Customer Engagement
10
Ease of Use
9
Efficiency
8
Real-Time Monitoring
8
Cons
Connection Issues
10
Inadequate Security
9
Poor Connectivity
6
Limited Flexibility
4
Expensive
3
Co-Browsing features and usability ratings that predict user satisfaction
7.7
Has the product been a good partner in doing business?
Average: 9.2
8.6
Real Time Assistance
Average: 8.7
8.2
Data Masking
Average: 8.9
8.7
Access Control
Average: 9.0
Seller Details
Seller
Sariska
Year Founded
2021
HQ Location
Bangalore, Karnataka
Twitter
@sariskaio
66 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Read Co-Browsing Reviews
Upscope
(117)4.7 out of 5
2nd Easiest To Use in Co-Browsing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Who is Upscope Co-browsing for? Who is it not for? Upscope buyers include payroll & HR, financial services, insurance, CRMs, legal software, logistics, healthcare and a wide range of SaaS compa

    Users
    • Customer Success Associate
    Industries
    • Financial Services
    • Computer Software
    Market Segment
    • 44% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Upscope Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Communication
    3
    Chat Communication
    2
    Customer Engagement
    2
    Customer Support
    2
    Cons
    Access Issues
    4
    Lagging Issues
    3
    Slow Loading
    2
    Technical Issues
    2
    Browser Compatibility
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Upscope features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Real Time Assistance
    Average: 8.7
    9.3
    Data Masking
    Average: 8.9
    9.6
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Upscope
    Year Founded
    2017
    HQ Location
    London, GB
    Twitter
    @upscope_io
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Who is Upscope Co-browsing for? Who is it not for? Upscope buyers include payroll & HR, financial services, insurance, CRMs, legal software, logistics, healthcare and a wide range of SaaS compa

Users
  • Customer Success Associate
Industries
  • Financial Services
  • Computer Software
Market Segment
  • 44% Small-Business
  • 36% Mid-Market
Upscope Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Communication
3
Chat Communication
2
Customer Engagement
2
Customer Support
2
Cons
Access Issues
4
Lagging Issues
3
Slow Loading
2
Technical Issues
2
Browser Compatibility
1
Upscope features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
9.4
Real Time Assistance
Average: 8.7
9.3
Data Masking
Average: 8.9
9.6
Access Control
Average: 9.0
Seller Details
Seller
Upscope
Year Founded
2017
HQ Location
London, GB
Twitter
@upscope_io
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Read Upscope Reviews
LogMeIn Rescue
(194)4.6 out of 5
7th Easiest To Use in Co-Browsing software
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogMeIn Rescue offers simple yet powerful, enterprise-grade remote support for a frictionless world. With robust remote support features, advanced security capabilities, and ample customization option

    Users
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 37% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LogMeIn Rescue Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Remote Access
    15
    Remote Support
    12
    Customer Support
    10
    Easy Access
    8
    Cons
    Remote Access Issues
    7
    Connectivity Issues
    6
    Connection Issues
    5
    Technical Issues
    5
    Poor Connectivity
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LogMeIn Rescue features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Real Time Assistance
    Average: 8.7
    8.3
    Data Masking
    Average: 8.9
    9.4
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    45,820 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogMeIn Rescue offers simple yet powerful, enterprise-grade remote support for a frictionless world. With robust remote support features, advanced security capabilities, and ample customization option

Users
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 37% Mid-Market
  • 35% Small-Business
LogMeIn Rescue Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Remote Access
15
Remote Support
12
Customer Support
10
Easy Access
8
Cons
Remote Access Issues
7
Connectivity Issues
6
Connection Issues
5
Technical Issues
5
Poor Connectivity
4
LogMeIn Rescue features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
9.2
Real Time Assistance
Average: 8.7
8.3
Data Masking
Average: 8.9
9.4
Access Control
Average: 9.0
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
45,820 Twitter followers
LinkedIn® Page
www.linkedin.com
1,108 employees on LinkedIn®
Surfly
(100)4.8 out of 5
6th Easiest To Use in Co-Browsing software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Surfly provides co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly, and support customers as if you are sitting side-by-side. Your customer s

    Users
    No information available
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 44% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Surfly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Deployment Ease
    3
    Communication
    2
    Reliability
    2
    Remote Support
    2
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Surfly features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Real Time Assistance
    Average: 8.7
    9.7
    Data Masking
    Average: 8.9
    9.3
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Surfly
    Year Founded
    2012
    HQ Location
    Amsterdam, Netherlands
    Twitter
    @Surfly
    913 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Surfly provides co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly, and support customers as if you are sitting side-by-side. Your customer s

Users
No information available
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 44% Small-Business
  • 34% Mid-Market
Surfly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Deployment Ease
3
Communication
2
Reliability
2
Remote Support
2
Cons
This product has not yet received any negative sentiments.
Surfly features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.1
Real Time Assistance
Average: 8.7
9.7
Data Masking
Average: 8.9
9.3
Access Control
Average: 9.0
Seller Details
Seller
Surfly
Year Founded
2012
HQ Location
Amsterdam, Netherlands
Twitter
@Surfly
913 Twitter followers
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
Talisma Chat & Cobrowse
(23)4.2 out of 5
12th Easiest To Use in Co-Browsing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talisma Chat and Co-browse enables organisations to communicate in real time with visitors to their website using powerful text dialogue and collaborative browsing.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 52% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Talisma Chat & Cobrowse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Chat Communication
    9
    Customer Engagement
    7
    Customer Support
    5
    Ease of Use
    5
    Customization
    4
    Cons
    Connection Issues
    3
    Complex Setup
    2
    Feature Issues
    2
    Slow Performance
    2
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Talisma Chat & Cobrowse features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.1
    Real Time Assistance
    Average: 8.7
    8.4
    Data Masking
    Average: 8.9
    8.7
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Talisma
    Year Founded
    1999
    HQ Location
    Bengaluru, India
    Twitter
    @TalismaCustExp
    302 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    554 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Talisma Chat and Co-browse enables organisations to communicate in real time with visitors to their website using powerful text dialogue and collaborative browsing.

Users
No information available
Industries
No information available
Market Segment
  • 52% Small-Business
  • 35% Mid-Market
Talisma Chat & Cobrowse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Chat Communication
9
Customer Engagement
7
Customer Support
5
Ease of Use
5
Customization
4
Cons
Connection Issues
3
Complex Setup
2
Feature Issues
2
Slow Performance
2
Expensive
1
Talisma Chat & Cobrowse features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.1
Real Time Assistance
Average: 8.7
8.4
Data Masking
Average: 8.9
8.7
Access Control
Average: 9.0
Seller Details
Seller
Talisma
Year Founded
1999
HQ Location
Bengaluru, India
Twitter
@TalismaCustExp
302 Twitter followers
LinkedIn® Page
www.linkedin.com
554 employees on LinkedIn®
Read Talisma Chat & Cobrowse Reviews
Eltropy
(51)4.4 out of 5
11th Easiest To Use in Co-Browsing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Eltropy is a SaaS platform designed toimprove share of wallet, client acquisition and productivity of client-facing teams in banks, financial services and insurance firms.

    Users
    No information available
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 45% Mid-Market
    • 41% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Eltropy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Customer Support
    19
    Features
    16
    Helpful
    15
    Chat Communication
    14
    Cons
    Learning Curve
    10
    Steep Learning Curve
    10
    Limited Customization
    8
    Integration Issues
    7
    Training Difficulty
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Eltropy features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Real Time Assistance
    Average: 8.7
    8.0
    Data Masking
    Average: 8.9
    8.5
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Eltropy
    Year Founded
    2013
    HQ Location
    Santa Clara, US
    Twitter
    @eltropy_inc
    1,153 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    246 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Eltropy is a SaaS platform designed toimprove share of wallet, client acquisition and productivity of client-facing teams in banks, financial services and insurance firms.

Users
No information available
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 45% Mid-Market
  • 41% Small-Business
Eltropy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Customer Support
19
Features
16
Helpful
15
Chat Communication
14
Cons
Learning Curve
10
Steep Learning Curve
10
Limited Customization
8
Integration Issues
7
Training Difficulty
6
Eltropy features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.3
Real Time Assistance
Average: 8.7
8.0
Data Masking
Average: 8.9
8.5
Access Control
Average: 9.0
Seller Details
Seller
Eltropy
Year Founded
2013
HQ Location
Santa Clara, US
Twitter
@eltropy_inc
1,153 Twitter followers
LinkedIn® Page
www.linkedin.com
246 employees on LinkedIn®
Read Eltropy Reviews
Acquire
(43)4.2 out of 5
10th Easiest To Use in Co-Browsing software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acquire is a conversational customer engagement platform that empowers companies to deliver exceptional experiences. By simplifying communication across touchpoints and tools, personalizing interactio

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 56% Small-Business
    • 40% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Acquire features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Real Time Assistance
    Average: 8.7
    10.0
    Data Masking
    Average: 8.9
    10.0
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Acquire
    Year Founded
    2017
    HQ Location
    San Francisco, California
    LinkedIn® Page
    www.linkedin.com
    57 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Acquire is a conversational customer engagement platform that empowers companies to deliver exceptional experiences. By simplifying communication across touchpoints and tools, personalizing interactio

Users
No information available
Industries
  • Computer Software
Market Segment
  • 56% Small-Business
  • 40% Mid-Market
Acquire features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
10.0
Real Time Assistance
Average: 8.7
10.0
Data Masking
Average: 8.9
10.0
Access Control
Average: 9.0
Seller Details
Seller
Acquire
Year Founded
2017
HQ Location
San Francisco, California
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®
Read Acquire Reviews
vBrowse
(11)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    vBrowse is an innovative co-browsing solution that provides targeted human support to online customers at the point of need, acting as a human safety net within the self-serve process.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 64% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • vBrowse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Simple
    5
    Efficiency
    3
    Security
    2
    Chat Communication
    1
    Cons
    Poor Customer Support
    2
    Poor Integration
    2
    Lagging Issues
    1
    Training Difficulty
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • vBrowse features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Real Time Assistance
    Average: 8.7
    8.5
    Data Masking
    Average: 8.9
    8.7
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Vizolution
    Year Founded
    2013
    HQ Location
    Swansea, Wales
    Twitter
    @Vizolution
    592 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

vBrowse is an innovative co-browsing solution that provides targeted human support to online customers at the point of need, acting as a human safety net within the self-serve process.

Users
No information available
Industries
No information available
Market Segment
  • 64% Small-Business
  • 27% Mid-Market
vBrowse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Simple
5
Efficiency
3
Security
2
Chat Communication
1
Cons
Poor Customer Support
2
Poor Integration
2
Lagging Issues
1
Training Difficulty
1
vBrowse features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
8.0
Real Time Assistance
Average: 8.7
8.5
Data Masking
Average: 8.9
8.7
Access Control
Average: 9.0
Seller Details
Seller
Vizolution
Year Founded
2013
HQ Location
Swansea, Wales
Twitter
@Vizolution
592 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
Read vBrowse Reviews
Verishow
(48)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Verishow is an online web meeting and document sharing platform that allows multiple users to collaborate in real-time.

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 52% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Verishow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Chat Communication
    2
    Easy Communication
    2
    Features
    2
    Connectivity
    1
    Cons
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Verishow features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.8
    Real Time Assistance
    Average: 8.7
    9.8
    Data Masking
    Average: 8.9
    9.0
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HBR Labs
    Year Founded
    2007
    HQ Location
    West Bloomfield, MI
    Twitter
    @ShowDocument
    190 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Verishow is an online web meeting and document sharing platform that allows multiple users to collaborate in real-time.

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 52% Mid-Market
  • 35% Small-Business
Verishow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Chat Communication
2
Easy Communication
2
Features
2
Connectivity
1
Cons
Expensive
1
Verishow features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
9.8
Real Time Assistance
Average: 8.7
9.8
Data Masking
Average: 8.9
9.0
Access Control
Average: 9.0
Seller Details
Seller
HBR Labs
Year Founded
2007
HQ Location
West Bloomfield, MI
Twitter
@ShowDocument
190 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Read Verishow Reviews
Cobrowse.io
(15)4.4 out of 5
Save to My Lists
Entry Level Price:Starting at $18.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 73% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Cobrowse.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Easy Integrations
    4
    Integrations
    4
    Integration Services
    4
    Remote Support
    4
    Cons
    Expensive
    3
    Lagging Issues
    3
    Limited Features
    3
    Screen Management
    3
    Slow Loading
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Cobrowse.io features and usability ratings that predict user satisfaction
    7.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Real Time Assistance
    Average: 8.7
    7.5
    Data Masking
    Average: 8.9
    9.2
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cobrowse.io LLC
    Year Founded
    2018
    HQ Location
    Wellesley, MA, United States
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers

Users
No information available
Industries
  • Computer Software
Market Segment
  • 73% Small-Business
  • 13% Mid-Market
Cobrowse.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Easy Integrations
4
Integrations
4
Integration Services
4
Remote Support
4
Cons
Expensive
3
Lagging Issues
3
Limited Features
3
Screen Management
3
Slow Loading
3
Cobrowse.io features and usability ratings that predict user satisfaction
7.5
Has the product been a good partner in doing business?
Average: 9.2
9.6
Real Time Assistance
Average: 8.7
7.5
Data Masking
Average: 8.9
9.2
Access Control
Average: 9.0
Seller Details
Seller
Cobrowse.io LLC
Year Founded
2018
HQ Location
Wellesley, MA, United States
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Cardina
(16)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Users
    No information available
    Industries
    No information available
    Market Segment
    • 63% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Cardina Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Efficiency
    3
    Features
    3
    Automation
    1
    Chat Communication
    1
    Customer Engagement
    1
    Cons
    AI Limitations
    2
    Difficult Learning
    1
    Inaccuracy
    1
    Lack of Insight
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Cardina features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Real Time Assistance
    Average: 8.7
    9.7
    Data Masking
    Average: 8.9
    9.4
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ramp Financial
    Year Founded
    2019
    HQ Location
    New York
    Twitter
    @tryramp
    24,379 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,041 employees on LinkedIn®
Users
No information available
Industries
No information available
Market Segment
  • 63% Small-Business
  • 31% Mid-Market
Cardina Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Efficiency
3
Features
3
Automation
1
Chat Communication
1
Customer Engagement
1
Cons
AI Limitations
2
Difficult Learning
1
Inaccuracy
1
Lack of Insight
1
Learning Curve
1
Cardina features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
9.2
Real Time Assistance
Average: 8.7
9.7
Data Masking
Average: 8.9
9.4
Access Control
Average: 9.0
Seller Details
Seller
Ramp Financial
Year Founded
2019
HQ Location
New York
Twitter
@tryramp
24,379 Twitter followers
LinkedIn® Page
www.linkedin.com
2,041 employees on LinkedIn®
Read Cardina Reviews
SessionStack
(67)4.8 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    What is SessionStack? SessionStack is an AI-enhanced Digital Experience Analytics platform based on best-in-class session recording technology that allows e-commerce businesses to identify where custo

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 72% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SessionStack Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    All-in-One Solutions
    1
    Business Growth
    1
    Customer Support
    1
    Customer Understanding
    1
    Ease of Use
    1
    Cons
    Lagging Issues
    1
    Limited Search Functionality
    1
    Limited Visualization
    1
    Navigation Issues
    1
    Poor UI
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SessionStack features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Real Time Assistance
    Average: 8.7
    10.0
    Data Masking
    Average: 8.9
    9.6
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SessionStack
    HQ Location
    Sofia, Sofia
    Twitter
    @SessionStack
    425 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

What is SessionStack? SessionStack is an AI-enhanced Digital Experience Analytics platform based on best-in-class session recording technology that allows e-commerce businesses to identify where custo

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 72% Small-Business
  • 19% Mid-Market
SessionStack Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
All-in-One Solutions
1
Business Growth
1
Customer Support
1
Customer Understanding
1
Ease of Use
1
Cons
Lagging Issues
1
Limited Search Functionality
1
Limited Visualization
1
Navigation Issues
1
Poor UI
1
SessionStack features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.6
Real Time Assistance
Average: 8.7
10.0
Data Masking
Average: 8.9
9.6
Access Control
Average: 9.0
Seller Details
Seller
SessionStack
HQ Location
Sofia, Sofia
Twitter
@SessionStack
425 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
Read SessionStack Reviews
Glance
(24)4.5 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance. With Glance, agents can see exactly what the custo

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 63% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Glance Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Glance features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Real Time Assistance
    Average: 8.7
    10.0
    Data Masking
    Average: 8.9
    10.0
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Glance
    Year Founded
    2000
    HQ Location
    Wakefield, MA
    Twitter
    @glancenetworks
    2,182 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    80 employees on LinkedIn®
    Phone
    1-888-945-2623
Product Description
How are these determined?Information
This description is provided by the seller.

Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance. With Glance, agents can see exactly what the custo

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 63% Mid-Market
  • 29% Enterprise
Glance Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Cons
This product has not yet received any negative sentiments.
Glance features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
10.0
Real Time Assistance
Average: 8.7
10.0
Data Masking
Average: 8.9
10.0
Access Control
Average: 9.0
Seller Details
Seller
Glance
Year Founded
2000
HQ Location
Wakefield, MA
Twitter
@glancenetworks
2,182 Twitter followers
LinkedIn® Page
www.linkedin.com
80 employees on LinkedIn®
Phone
1-888-945-2623
Read Glance Reviews
Puzzel CX Platform
(125)4.6 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Puzzel is a leading European provider of cloud contact centre solutions, offering a customer-centric, AI-powered CX ecosystem designed to give organisations full control and visibility over the entire

    Users
    No information available
    Industries
    • Telecommunications
    • Oil & Energy
    Market Segment
    • 52% Mid-Market
    • 26% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Puzzel CX Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    58
    Customer Support
    46
    Helpful
    45
    Efficiency
    31
    Intuitive
    22
    Cons
    Missing Features
    15
    Limited Functionality
    8
    Complexity
    7
    Lack of Clarity
    7
    Limited Customization
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Puzzel CX Platform features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    5.0
    Real Time Assistance
    Average: 8.7
    5.0
    Data Masking
    Average: 8.9
    5.0
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Puzzel
    Company Website
    HQ Location
    Alna District, Oslo
    LinkedIn® Page
    www.linkedin.com
    312 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Puzzel is a leading European provider of cloud contact centre solutions, offering a customer-centric, AI-powered CX ecosystem designed to give organisations full control and visibility over the entire

Users
No information available
Industries
  • Telecommunications
  • Oil & Energy
Market Segment
  • 52% Mid-Market
  • 26% Small-Business
Puzzel CX Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
58
Customer Support
46
Helpful
45
Efficiency
31
Intuitive
22
Cons
Missing Features
15
Limited Functionality
8
Complexity
7
Lack of Clarity
7
Limited Customization
7
Puzzel CX Platform features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
5.0
Real Time Assistance
Average: 8.7
5.0
Data Masking
Average: 8.9
5.0
Access Control
Average: 9.0
Seller Details
Seller
Puzzel
Company Website
HQ Location
Alna District, Oslo
LinkedIn® Page
www.linkedin.com
312 employees on LinkedIn®
Get a quote
Samesurf
(11)4.5 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Samesurf is a patented, real time collaboration platform that enables multiple people to interact with the same online experiences in real time from any device or browser without installs or coding.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 45% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Samesurf Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Remote Work
    2
    Team Collaboration
    2
    Communication
    1
    Daily Use
    1
    Ease of Use
    1
    Cons
    Browser Compatibility
    1
    Glitches
    1
    Limited Flexibility
    1
    Software Glitches
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Samesurf features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Real Time Assistance
    Average: 8.7
    8.7
    Data Masking
    Average: 8.9
    7.8
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Samesurf
    Year Founded
    2009
    HQ Location
    Los Angeles, CA
    Twitter
    @samesurf
    3,612 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Samesurf is a patented, real time collaboration platform that enables multiple people to interact with the same online experiences in real time from any device or browser without installs or coding.

Users
No information available
Industries
No information available
Market Segment
  • 45% Small-Business
  • 45% Mid-Market
Samesurf Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Remote Work
2
Team Collaboration
2
Communication
1
Daily Use
1
Ease of Use
1
Cons
Browser Compatibility
1
Glitches
1
Limited Flexibility
1
Software Glitches
1
Samesurf features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
8.6
Real Time Assistance
Average: 8.7
8.7
Data Masking
Average: 8.9
7.8
Access Control
Average: 9.0
Seller Details
Seller
Samesurf
Year Founded
2009
HQ Location
Los Angeles, CA
Twitter
@samesurf
3,612 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
Read Samesurf Reviews
Unblu
(18)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Unblu helps financial organizations to connect with customers in a compliant, authentic, and meaningful way. The product portfolio offers a mix of advanced AI capabilities, collaborative digital tools

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 56% Enterprise
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Unblu Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Engagement
    7
    Ease of Use
    7
    Helpful
    6
    Easy Communication
    5
    Communication
    4
    Cons
    Slow Performance
    4
    Lagging Issues
    3
    Time Delays
    3
    Interface Issues
    2
    Learning Curve
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Unblu features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Real Time Assistance
    Average: 8.7
    9.0
    Data Masking
    Average: 8.9
    10.0
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    unblu
    Year Founded
    2008
    HQ Location
    Basel, CH
    Twitter
    @unblu
    519 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Unblu helps financial organizations to connect with customers in a compliant, authentic, and meaningful way. The product portfolio offers a mix of advanced AI capabilities, collaborative digital tools

Users
No information available
Industries
No information available
Market Segment
  • 56% Enterprise
  • 28% Small-Business
Unblu Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Engagement
7
Ease of Use
7
Helpful
6
Easy Communication
5
Communication
4
Cons
Slow Performance
4
Lagging Issues
3
Time Delays
3
Interface Issues
2
Learning Curve
2
Unblu features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
9.0
Real Time Assistance
Average: 8.7
9.0
Data Masking
Average: 8.9
10.0
Access Control
Average: 9.0
Seller Details
Seller
unblu
Year Founded
2008
HQ Location
Basel, CH
Twitter
@unblu
519 Twitter followers
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®
Read Unblu Reviews
Birdie
(13)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    👩‍💻 Trusted by 1600+ Support teams. 🎬 Screen Recording and Co-browsing to resolve tickets up to 5x faster 🔌 Integrates with Zendesk, Intercom, Jira, Freshdesk, Freshchat & Helpscout. 🪄 End-users d

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 69% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Birdie Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Customer Support
    3
    Integrations
    3
    Easy Implementation
    2
    Easy Integrations
    2
    Cons
    Complex Setup
    1
    Inadequate Security
    1
    Learning Difficulty
    1
    Link Issues
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Birdie features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Real Time Assistance
    Average: 8.7
    8.3
    Data Masking
    Average: 8.9
    9.2
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Birdie software
    HQ Location
    London, England
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

👩‍💻 Trusted by 1600+ Support teams. 🎬 Screen Recording and Co-browsing to resolve tickets up to 5x faster 🔌 Integrates with Zendesk, Intercom, Jira, Freshdesk, Freshchat & Helpscout. 🪄 End-users d

Users
No information available
Industries
  • Computer Software
Market Segment
  • 69% Mid-Market
  • 31% Small-Business
Birdie Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Customer Support
3
Integrations
3
Easy Implementation
2
Easy Integrations
2
Cons
Complex Setup
1
Inadequate Security
1
Learning Difficulty
1
Link Issues
1
Poor Customer Support
1
Birdie features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
8.8
Real Time Assistance
Average: 8.7
8.3
Data Masking
Average: 8.9
9.2
Access Control
Average: 9.0
Seller Details
Seller
Birdie software
HQ Location
London, England
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Read Birdie Reviews
LiveCaller
(18)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lack of communications channels on websites results in customer churn, low satisfaction rate and minimal to zero customer success, in addition potential value of one-click voice calls for businesses a

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LiveCaller Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Chat Communication
    3
    All-in-One Solutions
    2
    Customer Engagement
    2
    Customer Support
    2
    Ease of Use
    2
    Cons
    Chat Management
    1
    Data Management
    1
    Expensive
    1
    Lack of Integrations
    1
    Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LiveCaller features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    7.8
    Real Time Assistance
    Average: 8.7
    8.3
    Data Masking
    Average: 8.9
    7.8
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LiveCaller
    Year Founded
    2019
    HQ Location
    Tbilisi, GE
    Twitter
    @live_caller
    11 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lack of communications channels on websites results in customer churn, low satisfaction rate and minimal to zero customer success, in addition potential value of one-click voice calls for businesses a

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 17% Mid-Market
LiveCaller Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Chat Communication
3
All-in-One Solutions
2
Customer Engagement
2
Customer Support
2
Ease of Use
2
Cons
Chat Management
1
Data Management
1
Expensive
1
Lack of Integrations
1
Limitations
1
LiveCaller features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
7.8
Real Time Assistance
Average: 8.7
8.3
Data Masking
Average: 8.9
7.8
Access Control
Average: 9.0
Seller Details
Seller
LiveCaller
Year Founded
2019
HQ Location
Tbilisi, GE
Twitter
@live_caller
11 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
Read LiveCaller Reviews
Fullview
(11)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Experience seamless, zero-download co-browsing built for modern customer support teams. Fullview enhances phone support and cuts resolution times with easy web screen control and sharing. Key Fullvie

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 36% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Fullview Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Engagement
    1
    Easy Setup
    1
    Session Replay
    1
    Setup Ease
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fullview features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Real Time Assistance
    Average: 8.7
    8.9
    Data Masking
    Average: 8.9
    7.8
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Fullview
    Year Founded
    2021
    HQ Location
    Copenhagen, DK
    Twitter
    @FullviewHQ
    76 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Experience seamless, zero-download co-browsing built for modern customer support teams. Fullview enhances phone support and cuts resolution times with easy web screen control and sharing. Key Fullvie

Users
No information available
Industries
  • Computer Software
Market Segment
  • 36% Mid-Market
  • 36% Small-Business
Fullview Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Engagement
1
Easy Setup
1
Session Replay
1
Setup Ease
1
Cons
This product has not yet received any negative sentiments.
Fullview features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.3
Real Time Assistance
Average: 8.7
8.9
Data Masking
Average: 8.9
7.8
Access Control
Average: 9.0
Seller Details
Seller
Fullview
Year Founded
2021
HQ Location
Copenhagen, DK
Twitter
@FullviewHQ
76 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
Read Fullview Reviews
RemoteHQ
(15)4.4 out of 5
Save to My Lists
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RemoteHQ is an online collaborative browsing platform for remote and hybrid teams. With its revolutionary Remote Browser, you can co-browse and co-edit any web app with your team or customers. Think o

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 73% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • RemoteHQ Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Remote Work
    5
    Customer Support
    4
    Team Collaboration
    4
    Easy Collaboration
    3
    Cons
    Lagging Issues
    3
    Bugs
    2
    Expensive
    2
    Internet Connectivity
    2
    Poor Connectivity
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • RemoteHQ features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Real Time Assistance
    Average: 8.7
    9.2
    Data Masking
    Average: 8.9
    8.3
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    RemoteHQ
    HQ Location
    Boston, Massachusetts
    Twitter
    @HQRemote
    544 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RemoteHQ is an online collaborative browsing platform for remote and hybrid teams. With its revolutionary Remote Browser, you can co-browse and co-edit any web app with your team or customers. Think o

Users
No information available
Industries
No information available
Market Segment
  • 73% Small-Business
  • 27% Mid-Market
RemoteHQ Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Remote Work
5
Customer Support
4
Team Collaboration
4
Easy Collaboration
3
Cons
Lagging Issues
3
Bugs
2
Expensive
2
Internet Connectivity
2
Poor Connectivity
2
RemoteHQ features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
10.0
Real Time Assistance
Average: 8.7
9.2
Data Masking
Average: 8.9
8.3
Access Control
Average: 9.0
Seller Details
Seller
RemoteHQ
HQ Location
Boston, Massachusetts
Twitter
@HQRemote
544 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
Read RemoteHQ Reviews
Talkative
(21)5.0 out of 5
Save to My Lists
Entry Level Price:Starting at $45.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talkative: AI-Powered Customer Engagement for B2C Contact Centres Struggling with high volumes of customer queries? Talkative's generative AI chatbot can handle between 50% and 88% of digital quer

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 57% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Talkative Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Engagement
    1
    Customer Support
    1
    Customizability
    1
    Ease of Use
    1
    Easy Access
    1
    Cons
    Complex Usage
    1
    Difficult Setup
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Talkative features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Real Time Assistance
    Average: 8.7
    10.0
    Data Masking
    Average: 8.9
    10.0
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Talkative
    HQ Location
    Newport, Wales
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Talkative: AI-Powered Customer Engagement for B2C Contact Centres Struggling with high volumes of customer queries? Talkative's generative AI chatbot can handle between 50% and 88% of digital quer

Users
No information available
Industries
No information available
Market Segment
  • 57% Mid-Market
  • 33% Small-Business
Talkative Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Engagement
1
Customer Support
1
Customizability
1
Ease of Use
1
Easy Access
1
Cons
Complex Usage
1
Difficult Setup
1
Talkative features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
10.0
Real Time Assistance
Average: 8.7
10.0
Data Masking
Average: 8.9
10.0
Access Control
Average: 9.0
Seller Details
Seller
Talkative
HQ Location
Newport, Wales
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
Read Talkative Reviews
REVE Chat
(13)4.6 out of 5
Save to My Lists
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    REVE Chat is a powerful AI-first omnichannel customer engagement platform that enables businesses to connect, support, and convert users across all major digital touchpoints — from your website to mes

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 46% Mid-Market
    • 31% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • REVE Chat features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Revechat
    Year Founded
    2014
    HQ Location
    Singapore, Singapore
    Twitter
    @REVEChat
    1,227 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

REVE Chat is a powerful AI-first omnichannel customer engagement platform that enables businesses to connect, support, and convert users across all major digital touchpoints — from your website to mes

Users
No information available
Industries
No information available
Market Segment
  • 46% Mid-Market
  • 31% Small-Business
REVE Chat features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Revechat
Year Founded
2014
HQ Location
Singapore, Singapore
Twitter
@REVEChat
1,227 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
Read REVE Chat Reviews
CBA Live Assist
(2)4.8 out of 5
Save to My Lists
Entry Level Price:Starting at $11.99
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CBA Live Assist On-Premise is a secure, real-time customer service solution designed for financial institutions, governments, and businesses. Installed directly on your local server or private cloud,

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 50% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CBA Live Assist Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Sharing
    2
    Accessibility
    1
    Chat Communication
    1
    Ease of Use
    1
    Free Usage
    1
    Cons
    Slow Performance
    1
    Time Delays
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CBA Live Assist features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.3
    Real Time Assistance
    Average: 8.7
    10.0
    Data Masking
    Average: 8.9
    10.0
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Communication Business Avenue
    Year Founded
    2006
    HQ Location
    Kanagawa Prefecture, Japan
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CBA Live Assist On-Premise is a secure, real-time customer service solution designed for financial institutions, governments, and businesses. Installed directly on your local server or private cloud,

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 50% Mid-Market
CBA Live Assist Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Sharing
2
Accessibility
1
Chat Communication
1
Ease of Use
1
Free Usage
1
Cons
Slow Performance
1
Time Delays
1
CBA Live Assist features and usability ratings that predict user satisfaction
0.0
No information available
8.3
Real Time Assistance
Average: 8.7
10.0
Data Masking
Average: 8.9
10.0
Access Control
Average: 9.0
Seller Details
Seller
Communication Business Avenue
Year Founded
2006
HQ Location
Kanagawa Prefecture, Japan
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
Read CBA Live Assist Reviews
Cobrowse by Blitzz
(2)3.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Here's a concise product description for **Blitzz Cobrowse** on G2: --- **Blitzz Cobrowse** enables seamless customer support through real-time screen sharing and collaboration without downloads or

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Cobrowse by Blitzz Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Efficiency
    1
    Real-Time Monitoring
    1
    Screen Sharing
    1
    Sharing
    1
    Cons
    Poor Connectivity
    1
    Slow Internet Speed
    1
    Slow Performance
    1
    Training Difficulty
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Cobrowse by Blitzz features and usability ratings that predict user satisfaction
    0.0
    No information available
    6.7
    Real Time Assistance
    Average: 8.7
    6.7
    Data Masking
    Average: 8.9
    8.3
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Blitzz
    Year Founded
    2017
    HQ Location
    San Jose, Ca
    Twitter
    @blitzz_co
    292 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Here's a concise product description for **Blitzz Cobrowse** on G2: --- **Blitzz Cobrowse** enables seamless customer support through real-time screen sharing and collaboration without downloads or

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
Cobrowse by Blitzz Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Efficiency
1
Real-Time Monitoring
1
Screen Sharing
1
Sharing
1
Cons
Poor Connectivity
1
Slow Internet Speed
1
Slow Performance
1
Training Difficulty
1
Cobrowse by Blitzz features and usability ratings that predict user satisfaction
0.0
No information available
6.7
Real Time Assistance
Average: 8.7
6.7
Data Masking
Average: 8.9
8.3
Access Control
Average: 9.0
Seller Details
Seller
Blitzz
Year Founded
2017
HQ Location
San Jose, Ca
Twitter
@blitzz_co
292 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Read Cobrowse by Blitzz Reviews
eGain Cobrowse
(2)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    eGain Cobrowse™ is a true cobrowsing technology (not just a screen-sharing feature) that enables your customer service and contact center agents to offer the digital support online customers need in t

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • eGain Cobrowse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Remote Support
    1
    Simple
    1
    Cons
    Lagging Issues
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • eGain Cobrowse features and usability ratings that predict user satisfaction
    0.0
    No information available
    3.3
    Real Time Assistance
    Average: 8.7
    10.0
    Data Masking
    Average: 8.9
    8.3
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    eGain
    Year Founded
    1997
    HQ Location
    Sunnyvale, CA
    Twitter
    @eGain
    2,523 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    856 employees on LinkedIn®
    Ownership
    NasdaqCM:EGAN
Product Description
How are these determined?Information
This description is provided by the seller.

eGain Cobrowse™ is a true cobrowsing technology (not just a screen-sharing feature) that enables your customer service and contact center agents to offer the digital support online customers need in t

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
eGain Cobrowse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Remote Support
1
Simple
1
Cons
Lagging Issues
1
Slow Performance
1
eGain Cobrowse features and usability ratings that predict user satisfaction
0.0
No information available
3.3
Real Time Assistance
Average: 8.7
10.0
Data Masking
Average: 8.9
8.3
Access Control
Average: 9.0
Seller Details
Seller
eGain
Year Founded
1997
HQ Location
Sunnyvale, CA
Twitter
@eGain
2,523 Twitter followers
LinkedIn® Page
www.linkedin.com
856 employees on LinkedIn®
Ownership
NasdaqCM:EGAN
Read eGain Cobrowse Reviews
REACHUM
(2)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    REACHUM’s live experience platform is used to train internal and external audiences with maximum efficiency. A powerful gamification engine transforms boring training into experiences that rivet learn

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 50% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • REACHUM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Efficiency
    1
    Integration Services
    1
    Remote Support
    1
    Remote Work
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • REACHUM features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Real Time Assistance
    Average: 8.7
    8.3
    Data Masking
    Average: 8.9
    8.3
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    REACHUM
    Year Founded
    2020
    HQ Location
    Scranton, US
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

REACHUM’s live experience platform is used to train internal and external audiences with maximum efficiency. A powerful gamification engine transforms boring training into experiences that rivet learn

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 50% Mid-Market
REACHUM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Efficiency
1
Integration Services
1
Remote Support
1
Remote Work
1
Cons
This product has not yet received any negative sentiments.
REACHUM features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
10.0
Real Time Assistance
Average: 8.7
8.3
Data Masking
Average: 8.9
8.3
Access Control
Average: 9.0
Seller Details
Seller
REACHUM
Year Founded
2020
HQ Location
Scranton, US
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Read REACHUM Reviews
C-Zentrix Contact Center
(26)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    C-Zentrix is a leader in Customer Experience and Contact Center Solution. Headquartered in India, it has operations in Asia, Middle East and Africa, North America and Latam America. With over 1500+ cu

    Users
    No information available
    Industries
    • Consumer Services
    Market Segment
    • 46% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • C-Zentrix Contact Center Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Customer Support
    9
    Features
    9
    CRM Integration
    6
    Customer Communication
    5
    Cons
    Lagging Issues
    7
    Slow Speed
    7
    Slow Performance
    6
    System Delays
    4
    Expensive
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • C-Zentrix Contact Center features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Real Time Assistance
    Average: 8.7
    10.0
    Data Masking
    Average: 8.9
    10.0
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    C-ZENTRIX
    Year Founded
    2005
    HQ Location
    Gurgaon, India
    Twitter
    @czentrix
    451 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    168 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

C-Zentrix is a leader in Customer Experience and Contact Center Solution. Headquartered in India, it has operations in Asia, Middle East and Africa, North America and Latam America. With over 1500+ cu

Users
No information available
Industries
  • Consumer Services
Market Segment
  • 46% Mid-Market
  • 31% Small-Business
C-Zentrix Contact Center Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Customer Support
9
Features
9
CRM Integration
6
Customer Communication
5
Cons
Lagging Issues
7
Slow Speed
7
Slow Performance
6
System Delays
4
Expensive
3
C-Zentrix Contact Center features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.2
10.0
Real Time Assistance
Average: 8.7
10.0
Data Masking
Average: 8.9
10.0
Access Control
Average: 9.0
Seller Details
Seller
C-ZENTRIX
Year Founded
2005
HQ Location
Gurgaon, India
Twitter
@czentrix
451 Twitter followers
LinkedIn® Page
www.linkedin.com
168 employees on LinkedIn®
Read C-Zentrix Contact Center Reviews
Screen Recordings by Screendesk
(13)4.3 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Screen recordings, live video calls, and video sharing straight from your ticketing system - no downloads for agents and customers needed.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 54% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Screen Recordings by Screendesk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Screen Recording
    3
    User Interface
    3
    Speed
    2
    Customer Support
    1
    Cons
    Learning Difficulty
    2
    Limited Functionality
    2
    Poor Interface Design
    2
    Limited Customization
    1
    Limited Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Screen Recordings by Screendesk features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    5.0
    Real Time Assistance
    Average: 8.7
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Screendesk
    Year Founded
    2022
    HQ Location
    Paris, FR
    Twitter
    @screendeskapp
    5 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Screen recordings, live video calls, and video sharing straight from your ticketing system - no downloads for agents and customers needed.

Users
No information available
Industries
No information available
Market Segment
  • 54% Small-Business
  • 31% Mid-Market
Screen Recordings by Screendesk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Screen Recording
3
User Interface
3
Speed
2
Customer Support
1
Cons
Learning Difficulty
2
Limited Functionality
2
Poor Interface Design
2
Limited Customization
1
Limited Features
1
Screen Recordings by Screendesk features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
5.0
Real Time Assistance
Average: 8.7
0.0
No information available
0.0
No information available
Seller Details
Seller
Screendesk
Year Founded
2022
HQ Location
Paris, FR
Twitter
@screendeskapp
5 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
Read Screen Recordings by Screendesk Reviews
Cohere
(6)0.0 out of 5
View top Consulting Services for Cohere
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cohere is the next generation customer platform that enables you to automate conversations and interactions while driving support costs down and CSAT scores up. Exceed customer expectations every sin

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 21% Small-Business
    • 14% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Cohere features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ramp Financial
    Year Founded
    2019
    HQ Location
    New York
    Twitter
    @tryramp
    24,379 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,041 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cohere is the next generation customer platform that enables you to automate conversations and interactions while driving support costs down and CSAT scores up. Exceed customer expectations every sin

Users
No information available
Industries
  • Computer Software
Market Segment
  • 21% Small-Business
  • 14% Mid-Market
Cohere features and usability ratings that predict user satisfaction
0.0
No information available
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Seller Details
Seller
Ramp Financial
Year Founded
2019
HQ Location
New York
Twitter
@tryramp
24,379 Twitter followers
LinkedIn® Page
www.linkedin.com
2,041 employees on LinkedIn®
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