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Top Free Co-Browsing Software

Check out our list of free Co-Browsing Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Co-Browsing Software to ensure you get the right product.

View Free Co-Browsing Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
15 Co-Browsing Products Available
View all Co-Browsing Software
View all Co-Browsing Software
TeamViewer
(3,534)4.5 out of 5
Optimized for quick response
1st Easiest To Use in Co-Browsing software
Save to My Lists
Entry Level Price:Starting at $24.90
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

    Users
    • Software Engineer
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TeamViewer is a remote access and support software that allows users to connect to and manage devices remotely.
    • Reviewers like TeamViewer's ease of use, fast and reliable connectivity, and its ability to work well even in poor network conditions, making remote support straightforward and dependable.
    • Reviewers noted that TeamViewer can be slow if the internet connection is unstable, it requires a steady network and a lot of bandwidth, and its commercial or business use can be quite expensive.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TeamViewer features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Real Time Assistance
    Average: 8.7
    9.3
    Data Masking
    Average: 8.9
    9.5
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TeamViewer
    Company Website
    Year Founded
    2005
    HQ Location
    Goppingen
    Twitter
    @TeamViewer
    49,359 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,660 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

Users
  • Software Engineer
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TeamViewer is a remote access and support software that allows users to connect to and manage devices remotely.
  • Reviewers like TeamViewer's ease of use, fast and reliable connectivity, and its ability to work well even in poor network conditions, making remote support straightforward and dependable.
  • Reviewers noted that TeamViewer can be slow if the internet connection is unstable, it requires a steady network and a lot of bandwidth, and its commercial or business use can be quite expensive.
TeamViewer features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
9.4
Real Time Assistance
Average: 8.7
9.3
Data Masking
Average: 8.9
9.5
Access Control
Average: 9.0
Seller Details
Seller
TeamViewer
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
49,359 Twitter followers
LinkedIn® Page
www.linkedin.com
2,660 employees on LinkedIn®
Zoho Assist
(520)4.6 out of 5
3rd Easiest To Use in Co-Browsing software
View top Consulting Services for Zoho Assist
Save to My Lists
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Support remote customers instantly with web-based, on-demand support sessions. Seamlessly set up and manage remote computers with unattended access ensuring complete security and reliability throughou

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 70% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho Assist is a remote access platform that provides unattended access, cross-platform compatibility, and integration with various platforms.
    • Reviewers frequently mention the ease of use, affordability, fast connection, and the ability to manage multiple devices remotely as key benefits of Zoho Assist.
    • Users mentioned occasional connection issues, complexity in using some features, and the need for additional purchases for full functionality as drawbacks of the product.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho Assist features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Real Time Assistance
    Average: 8.7
    10.0
    Data Masking
    Average: 8.9
    10.0
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    104,079 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26,328 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Support remote customers instantly with web-based, on-demand support sessions. Seamlessly set up and manage remote computers with unattended access ensuring complete security and reliability throughou

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 70% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho Assist is a remote access platform that provides unattended access, cross-platform compatibility, and integration with various platforms.
  • Reviewers frequently mention the ease of use, affordability, fast connection, and the ability to manage multiple devices remotely as key benefits of Zoho Assist.
  • Users mentioned occasional connection issues, complexity in using some features, and the need for additional purchases for full functionality as drawbacks of the product.
Zoho Assist features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
10.0
Real Time Assistance
Average: 8.7
10.0
Data Masking
Average: 8.9
10.0
Access Control
Average: 9.0
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
104,079 Twitter followers
LinkedIn® Page
www.linkedin.com
26,328 employees on LinkedIn®
Phone
+1 (888) 900-9646

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Genesys Cloud CX
(1,432)4.4 out of 5
Optimized for quick response
9th Easiest To Use in Co-Browsing software
View top Consulting Services for Genesys Cloud CX
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

    Users
    • Manager
    • Case Advocate
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 45% Mid-Market
    • 40% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Genesys Cloud CX is a platform that offers tools for routing, reporting, and workforce management, and integrates with existing systems for daily use across multiple departments.
    • Reviewers appreciate the platform's intuitive user interface, rapid implementation, reliable performance, seamless integrations, and its ability to support multiple clients efficiently.
    • Users experienced limitations in the reporting capabilities, issues with dashboard sync, and challenges with the reporting tools, data export formats, and the restricted options for exporting recordings.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Genesys Cloud CX features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Real Time Assistance
    Average: 8.7
    9.5
    Data Masking
    Average: 8.9
    9.2
    Access Control
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Genesys
    Company Website
    Year Founded
    1990
    HQ Location
    Menlo Park, CA
    Twitter
    @Genesys
    32,496 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,448 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

Users
  • Manager
  • Case Advocate
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 45% Mid-Market
  • 40% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Genesys Cloud CX is a platform that offers tools for routing, reporting, and workforce management, and integrates with existing systems for daily use across multiple departments.
  • Reviewers appreciate the platform's intuitive user interface, rapid implementation, reliable performance, seamless integrations, and its ability to support multiple clients efficiently.
  • Users experienced limitations in the reporting capabilities, issues with dashboard sync, and challenges with the reporting tools, data export formats, and the restricted options for exporting recordings.
Genesys Cloud CX features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.2
9.2
Real Time Assistance
Average: 8.7
9.5
Data Masking
Average: 8.9
9.2
Access Control
Average: 9.0
Seller Details
Seller
Genesys
Company Website
Year Founded
1990
HQ Location
Menlo Park, CA
Twitter
@Genesys
32,496 Twitter followers
LinkedIn® Page
www.linkedin.com
8,448 employees on LinkedIn®
LogMeIn Rescue
(194)4.6 out of 5
7th Easiest To Use in Co-Browsing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogMeIn Rescue offers simple yet powerful, enterprise-grade remote support for a frictionless world. With robust remote support features, advanced security capabilities, and ample customization option

    Users
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 37% Mid-Market
    • 35% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LogMeIn Rescue features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Real Time Assistance
    Average: 8.7
    8.3
    Data Masking
    Average: 8.9
    9.4
    Access Control
    Average: 9.0
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • JW
    How responsive it is and how I can do everything like an admin to the comp Read review
    Verified User in Computer Software
    AC
    Easy setup of the agent and mutli-platform support with feature like Multi-session connection and ability to restart the end devices.Installation... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    45,820 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogMeIn Rescue offers simple yet powerful, enterprise-grade remote support for a frictionless world. With robust remote support features, advanced security capabilities, and ample customization option

Users
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 37% Mid-Market
  • 35% Small-Business
LogMeIn Rescue features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
9.2
Real Time Assistance
Average: 8.7
8.3
Data Masking
Average: 8.9
9.4
Access Control
Average: 9.0
JW
How responsive it is and how I can do everything like an admin to the comp Read review
Verified User in Computer Software
AC
Easy setup of the agent and mutli-platform support with feature like Multi-session connection and ability to restart the end devices.Installation... Read review
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
45,820 Twitter followers
LinkedIn® Page
www.linkedin.com
1,108 employees on LinkedIn®
Upscope
(117)4.7 out of 5
2nd Easiest To Use in Co-Browsing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Who is Upscope Co-browsing for? Who is it not for? Upscope buyers include payroll & HR, financial services, insurance, CRMs, legal software, logistics, healthcare and a wide range of SaaS compa

    Users
    • Customer Success Associate
    Industries
    • Financial Services
    • Computer Software
    Market Segment
    • 44% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Upscope features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Real Time Assistance
    Average: 8.7
    9.3
    Data Masking
    Average: 8.9
    9.6
    Access Control
    Average: 9.0
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Karen C.
    KC
    The ease at which is is added to your application and the rang of options for support staff to assist their clients Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Upscope
    Year Founded
    2017
    HQ Location
    London, GB
    Twitter
    @upscope_io
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Who is Upscope Co-browsing for? Who is it not for? Upscope buyers include payroll & HR, financial services, insurance, CRMs, legal software, logistics, healthcare and a wide range of SaaS compa

Users
  • Customer Success Associate
Industries
  • Financial Services
  • Computer Software
Market Segment
  • 44% Small-Business
  • 36% Mid-Market
Upscope features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
9.4
Real Time Assistance
Average: 8.7
9.3
Data Masking
Average: 8.9
9.6
Access Control
Average: 9.0
Karen C.
KC
The ease at which is is added to your application and the rang of options for support staff to assist their clients Read review
Seller Details
Seller
Upscope
Year Founded
2017
HQ Location
London, GB
Twitter
@upscope_io
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Surfly
(100)4.8 out of 5
6th Easiest To Use in Co-Browsing software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Surfly provides co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly, and support customers as if you are sitting side-by-side. Your customer s

    Users
    No information available
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 44% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Surfly features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Real Time Assistance
    Average: 8.7
    9.7
    Data Masking
    Average: 8.9
    9.3
    Access Control
    Average: 9.0
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Ahmed B.
    AB
    Very simple to use, fast, safe, no installation software, no configuration, ... Read review
    Verified User in Information Technology and Services
    UI
    It enhances our existing experience on our own platform since we can video chat while collaborating with our team. The best part is that we don’t... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Surfly
    Year Founded
    2012
    HQ Location
    Amsterdam, Netherlands
    Twitter
    @Surfly
    913 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Surfly provides co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly, and support customers as if you are sitting side-by-side. Your customer s

Users
No information available
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 44% Small-Business
  • 34% Mid-Market
Surfly features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.1
Real Time Assistance
Average: 8.7
9.7
Data Masking
Average: 8.9
9.3
Access Control
Average: 9.0
Ahmed B.
AB
Very simple to use, fast, safe, no installation software, no configuration, ... Read review
Verified User in Information Technology and Services
UI
It enhances our existing experience on our own platform since we can video chat while collaborating with our team. The best part is that we don’t... Read review
Seller Details
Seller
Surfly
Year Founded
2012
HQ Location
Amsterdam, Netherlands
Twitter
@Surfly
913 Twitter followers
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
SessionStack
(67)4.8 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    What is SessionStack? SessionStack is an AI-enhanced Digital Experience Analytics platform based on best-in-class session recording technology that allows e-commerce businesses to identify where custo

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 72% Small-Business
    • 19% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SessionStack features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Real Time Assistance
    Average: 8.7
    10.0
    Data Masking
    Average: 8.9
    9.6
    Access Control
    Average: 9.0
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Oggy S.
    OS
    Sessionstack's library is very lightweight and performance-optimized, and as a result, it does not affect the host app's performance or user... Read review
    LK
    Everyone from the team is extremely responsive and helpful - they supported us in implementing and evaluating the tool, provided us with guidance... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SessionStack
    HQ Location
    Sofia, Sofia
    Twitter
    @SessionStack
    425 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

What is SessionStack? SessionStack is an AI-enhanced Digital Experience Analytics platform based on best-in-class session recording technology that allows e-commerce businesses to identify where custo

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 72% Small-Business
  • 19% Mid-Market
SessionStack features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.6
Real Time Assistance
Average: 8.7
10.0
Data Masking
Average: 8.9
9.6
Access Control
Average: 9.0
Oggy S.
OS
Sessionstack's library is very lightweight and performance-optimized, and as a result, it does not affect the host app's performance or user... Read review
LK
Everyone from the team is extremely responsive and helpful - they supported us in implementing and evaluating the tool, provided us with guidance... Read review
Seller Details
Seller
SessionStack
HQ Location
Sofia, Sofia
Twitter
@SessionStack
425 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
Cobrowse.io
(15)4.4 out of 5
Save to My Lists
Entry Level Price:Starting at $18.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 73% Small-Business
    • 13% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Cobrowse.io features and usability ratings that predict user satisfaction
    7.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Real Time Assistance
    Average: 8.7
    7.5
    Data Masking
    Average: 8.9
    9.2
    Access Control
    Average: 9.0
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Joseph L.
    JL
    Honestly, Cobrowse.io has made onboarding new team members so much smoother. No more long, confusing emails - we just hop on a session and get... Read review
    SARAYU B.
    SB
    Integrating it to existing websites was quick and easier.The tool supports integration with widely used oother platforms such as zendesk ,firebase... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cobrowse.io LLC
    Year Founded
    2018
    HQ Location
    Wellesley, MA, United States
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers

Users
No information available
Industries
  • Computer Software
Market Segment
  • 73% Small-Business
  • 13% Enterprise
Cobrowse.io features and usability ratings that predict user satisfaction
7.5
Has the product been a good partner in doing business?
Average: 9.2
9.6
Real Time Assistance
Average: 8.7
7.5
Data Masking
Average: 8.9
9.2
Access Control
Average: 9.0
Joseph L.
JL
Honestly, Cobrowse.io has made onboarding new team members so much smoother. No more long, confusing emails - we just hop on a session and get... Read review
SARAYU B.
SB
Integrating it to existing websites was quick and easier.The tool supports integration with widely used oother platforms such as zendesk ,firebase... Read review
Seller Details
Seller
Cobrowse.io LLC
Year Founded
2018
HQ Location
Wellesley, MA, United States
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
LiveCaller
(18)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lack of communications channels on websites results in customer churn, low satisfaction rate and minimal to zero customer success, in addition potential value of one-click voice calls for businesses a

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 17% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LiveCaller features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    7.8
    Real Time Assistance
    Average: 8.7
    8.3
    Data Masking
    Average: 8.9
    7.8
    Access Control
    Average: 9.0
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Steephen P G.
    SG
    It is easier and faster than other web call services and also use live chat and co browse no matter where the location is and that is a helpful... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LiveCaller
    Year Founded
    2019
    HQ Location
    Tbilisi, GE
    Twitter
    @live_caller
    11 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lack of communications channels on websites results in customer churn, low satisfaction rate and minimal to zero customer success, in addition potential value of one-click voice calls for businesses a

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 17% Mid-Market
LiveCaller features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
7.8
Real Time Assistance
Average: 8.7
8.3
Data Masking
Average: 8.9
7.8
Access Control
Average: 9.0
Steephen P G.
SG
It is easier and faster than other web call services and also use live chat and co browse no matter where the location is and that is a helpful... Read review
Seller Details
Seller
LiveCaller
Year Founded
2019
HQ Location
Tbilisi, GE
Twitter
@live_caller
11 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
Fullview
(11)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Experience seamless, zero-download co-browsing built for modern customer support teams. Fullview enhances phone support and cuts resolution times with easy web screen control and sharing. Key Fullvie

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 36% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fullview features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Real Time Assistance
    Average: 8.7
    8.9
    Data Masking
    Average: 8.9
    7.8
    Access Control
    Average: 9.0
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Abhuday T.
    AT
    It's the best friend of my web application. It can keep a close eye on it and tell me where I can improve for the betterment of the app. These... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Fullview
    Year Founded
    2021
    HQ Location
    Copenhagen, DK
    Twitter
    @FullviewHQ
    76 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Experience seamless, zero-download co-browsing built for modern customer support teams. Fullview enhances phone support and cuts resolution times with easy web screen control and sharing. Key Fullvie

Users
No information available
Industries
  • Computer Software
Market Segment
  • 36% Small-Business
  • 36% Mid-Market
Fullview features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.3
Real Time Assistance
Average: 8.7
8.9
Data Masking
Average: 8.9
7.8
Access Control
Average: 9.0
Abhuday T.
AT
It's the best friend of my web application. It can keep a close eye on it and tell me where I can improve for the betterment of the app. These... Read review
Seller Details
Seller
Fullview
Year Founded
2021
HQ Location
Copenhagen, DK
Twitter
@FullviewHQ
76 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
Talkative
(21)5.0 out of 5
Save to My Lists
Entry Level Price:Starting at $45.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talkative: AI-Powered Customer Engagement for B2C Contact Centres Struggling with high volumes of customer queries? Talkative's generative AI chatbot can handle between 50% and 88% of digital quer

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 57% Mid-Market
    • 33% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Talkative features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Real Time Assistance
    Average: 8.7
    10.0
    Data Masking
    Average: 8.9
    10.0
    Access Control
    Average: 9.0
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • CW
    The implementation was seamless and the cost effective product has delivered solid results from day one. Their team are highly skilled and we have... Read review
    Verified User in Hospital & Health Care
    CH
    Besides the fact that the product is continuously in development and it has a lot of useful features, the support that you get is really great,... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Talkative
    HQ Location
    Newport, Wales
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Talkative: AI-Powered Customer Engagement for B2C Contact Centres Struggling with high volumes of customer queries? Talkative's generative AI chatbot can handle between 50% and 88% of digital quer

Users
No information available
Industries
No information available
Market Segment
  • 57% Mid-Market
  • 33% Small-Business
Talkative features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
10.0
Real Time Assistance
Average: 8.7
10.0
Data Masking
Average: 8.9
10.0
Access Control
Average: 9.0
CW
The implementation was seamless and the cost effective product has delivered solid results from day one. Their team are highly skilled and we have... Read review
Verified User in Hospital & Health Care
CH
Besides the fact that the product is continuously in development and it has a lot of useful features, the support that you get is really great,... Read review
Seller Details
Seller
Talkative
HQ Location
Newport, Wales
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
REVE Chat
(14)4.6 out of 5
Save to My Lists
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    REVE Chat is a powerful AI-first omnichannel customer engagement platform that enables businesses to connect, support, and convert users across all major digital touchpoints — from your website to mes

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 29% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • REVE Chat features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Lasantha Bandara K.
    LK
    I like about many features available in their chat service including Video Chat, Voice Call, Facebook Messaging and more. Read review
    Adeline W.
    AW
    I like this software because it is a platform that provides its users with multiple channels for their communication with clients, in which the... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Revechat
    Year Founded
    2014
    HQ Location
    Singapore, Singapore
    Twitter
    @REVEChat
    1,224 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

REVE Chat is a powerful AI-first omnichannel customer engagement platform that enables businesses to connect, support, and convert users across all major digital touchpoints — from your website to mes

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 29% Small-Business
REVE Chat features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Lasantha Bandara K.
LK
I like about many features available in their chat service including Video Chat, Voice Call, Facebook Messaging and more. Read review
Adeline W.
AW
I like this software because it is a platform that provides its users with multiple channels for their communication with clients, in which the... Read review
Seller Details
Seller
Revechat
Year Founded
2014
HQ Location
Singapore, Singapore
Twitter
@REVEChat
1,224 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
CBA Live Assist
(2)4.8 out of 5
Save to My Lists
Entry Level Price:Starting at $11.99
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CBA Live Assist On-Premise is a secure, real-time customer service solution designed for financial institutions, governments, and businesses. Installed directly on your local server or private cloud,

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 50% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CBA Live Assist features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.3
    Real Time Assistance
    Average: 8.7
    10.0
    Data Masking
    Average: 8.9
    10.0
    Access Control
    Average: 9.0
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • AD
    CBA live assist is really being a very helpful tool to boost up our customer service, On day to day basis we have to interact with our clients and... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Communication Business Avenue
    Year Founded
    2006
    HQ Location
    Kanagawa Prefecture, Japan
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CBA Live Assist On-Premise is a secure, real-time customer service solution designed for financial institutions, governments, and businesses. Installed directly on your local server or private cloud,

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 50% Mid-Market
CBA Live Assist features and usability ratings that predict user satisfaction
0.0
No information available
8.3
Real Time Assistance
Average: 8.7
10.0
Data Masking
Average: 8.9
10.0
Access Control
Average: 9.0
AD
CBA live assist is really being a very helpful tool to boost up our customer service, On day to day basis we have to interact with our clients and... Read review
Seller Details
Seller
Communication Business Avenue
Year Founded
2006
HQ Location
Kanagawa Prefecture, Japan
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
C-Zentrix Contact Center
(26)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    C-Zentrix is a leader in Customer Experience and Contact Center Solution. Headquartered in India, it has operations in Asia, Middle East and Africa, North America and Latam America. With over 1500+ cu

    Users
    No information available
    Industries
    • Consumer Services
    Market Segment
    • 46% Mid-Market
    • 31% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • C-Zentrix Contact Center features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Real Time Assistance
    Average: 8.7
    10.0
    Data Masking
    Average: 8.9
    10.0
    Access Control
    Average: 9.0
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Jassem M.
    JM
    This actually helped the company to pass out the latest offers through robo calls and voice response system which enabled an interactive way to... Read review
    Akram K.
    AK
    Best for call center work it has multiple SIP Trunks and VOIP Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    C-ZENTRIX
    Year Founded
    2005
    HQ Location
    Gurgaon, India
    Twitter
    @czentrix
    451 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    168 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

C-Zentrix is a leader in Customer Experience and Contact Center Solution. Headquartered in India, it has operations in Asia, Middle East and Africa, North America and Latam America. With over 1500+ cu

Users
No information available
Industries
  • Consumer Services
Market Segment
  • 46% Mid-Market
  • 31% Small-Business
C-Zentrix Contact Center features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.2
10.0
Real Time Assistance
Average: 8.7
10.0
Data Masking
Average: 8.9
10.0
Access Control
Average: 9.0
Jassem M.
JM
This actually helped the company to pass out the latest offers through robo calls and voice response system which enabled an interactive way to... Read review
Akram K.
AK
Best for call center work it has multiple SIP Trunks and VOIP Read review
Seller Details
Seller
C-ZENTRIX
Year Founded
2005
HQ Location
Gurgaon, India
Twitter
@czentrix
451 Twitter followers
LinkedIn® Page
www.linkedin.com
168 employees on LinkedIn®
Screen Recordings by Screendesk
(13)4.3 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Screen recordings, live video calls, and video sharing straight from your ticketing system - no downloads for agents and customers needed.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 54% Small-Business
    • 31% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Screen Recordings by Screendesk features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    5.0
    Real Time Assistance
    Average: 8.7
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Jacqueline C.
    JC
    This is extremely easy to download and use. It has a helpful variety of free tools and has helped me make my online class much richer for... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Screendesk
    Year Founded
    2022
    HQ Location
    Paris, FR
    Twitter
    @screendeskapp
    5 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Screen recordings, live video calls, and video sharing straight from your ticketing system - no downloads for agents and customers needed.

Users
No information available
Industries
No information available
Market Segment
  • 54% Small-Business
  • 31% Mid-Market
Screen Recordings by Screendesk features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
5.0
Real Time Assistance
Average: 8.7
0.0
No information available
0.0
No information available
Jacqueline C.
JC
This is extremely easy to download and use. It has a helpful variety of free tools and has helped me make my online class much richer for... Read review
Seller Details
Seller
Screendesk
Year Founded
2022
HQ Location
Paris, FR
Twitter
@screendeskapp
5 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®