Introducing G2.ai, the future of software buying.Try now

Best Chatbots Software for Small Business

Matthew Miller
MM
Researched and written by Matthew Miller

Products classified in the overall Chatbots category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Chatbots to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Chatbots category.

In addition to qualifying for inclusion in the Chatbots Software category, to qualify for inclusion in the Small Business Chatbots Software category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

  • Small-Business
  • Rating
  • Language
  • Pricing
1 filter applied
Clear All
  • Small-Business
  • Rating
  • Language
  • Pricing
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All

97 Listings in Small Business Chatbots Available

  • Sort By:
    G2 Score
Tidio
(1,754)4.7 out of 5
Optimized for quick response
12th Easiest To Use in Chatbots software
Save to My Lists
DealsSpecial offer!
15% off: $21-46/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, a

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 92% Small-Business
    • 8% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tidio is a customer service software that provides live chat, automation, and email functionalities in one platform.
    • Users like Tidio's ease of use, its ability to automate common questions, and the convenience of having live chat, automation, and email functionalities in one place.
    • Reviewers noted that Tidio lacks a dark mode for the interface, has limited AI capabilities, and its mobile app frequently logs users out.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tidio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    249
    Helpful
    193
    Chatbots
    165
    Chat Features
    149
    Easy Setup
    142
    Cons
    Expensive
    100
    Cost
    68
    Limited Features
    58
    Missing Features
    58
    Usage Limitations
    48
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tidio features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Control
    Average: 8.8
    8.7
    Analytics
    Average: 8.5
    8.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tidio
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    LinkedIn® Page
    www.linkedin.com
    165 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, a

Users
  • Owner
  • CEO
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 92% Small-Business
  • 8% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tidio is a customer service software that provides live chat, automation, and email functionalities in one platform.
  • Users like Tidio's ease of use, its ability to automate common questions, and the convenience of having live chat, automation, and email functionalities in one place.
  • Reviewers noted that Tidio lacks a dark mode for the interface, has limited AI capabilities, and its mobile app frequently logs users out.
Tidio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
249
Helpful
193
Chatbots
165
Chat Features
149
Easy Setup
142
Cons
Expensive
100
Cost
68
Limited Features
58
Missing Features
58
Usage Limitations
48
Tidio features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.8
Control
Average: 8.8
8.7
Analytics
Average: 8.5
8.9
Collection of information
Average: 8.7
Seller Details
Seller
Tidio
Company Website
Year Founded
2013
HQ Location
San Francisco, California
LinkedIn® Page
www.linkedin.com
165 employees on LinkedIn®
Podium
(1,955)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:$399.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Podium is an AI native communications platform that deploys AI Employees to help local businesses turn every conversation—text, call, or web chat—into revenue. Trusted by over 100,000 local businesses

    Users
    • General Manager
    • Owner
    Industries
    • Automotive
    • Retail
    Market Segment
    • 60% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Podium is a communication platform that allows businesses to interact with customers through text-based chat and manage customer reviews.
    • Reviewers appreciate Podium's user-friendly interface, its ability to streamline communication with customers, and its positive impact on business ratings and sales.
    • Users experienced occasional software glitches, issues with message notifications, and dissatisfaction with the AI chat bot's performance.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Podium Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    443
    Communication
    364
    Helpful
    350
    Easy Communication
    341
    Useful
    272
    Cons
    Missing Features
    113
    Messaging Issues
    109
    Limited Features
    87
    Chat Functionality
    71
    Poor Customer Support
    71
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Podium features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.8
    8.8
    Analytics
    Average: 8.5
    9.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Podium
    Company Website
    Year Founded
    2014
    HQ Location
    Lehi, UT
    Twitter
    @PodiumHQ
    3,473 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,411 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Podium is an AI native communications platform that deploys AI Employees to help local businesses turn every conversation—text, call, or web chat—into revenue. Trusted by over 100,000 local businesses

Users
  • General Manager
  • Owner
Industries
  • Automotive
  • Retail
Market Segment
  • 60% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Podium is a communication platform that allows businesses to interact with customers through text-based chat and manage customer reviews.
  • Reviewers appreciate Podium's user-friendly interface, its ability to streamline communication with customers, and its positive impact on business ratings and sales.
  • Users experienced occasional software glitches, issues with message notifications, and dissatisfaction with the AI chat bot's performance.
Podium Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
443
Communication
364
Helpful
350
Easy Communication
341
Useful
272
Cons
Missing Features
113
Messaging Issues
109
Limited Features
87
Chat Functionality
71
Poor Customer Support
71
Podium features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.8
8.8
Analytics
Average: 8.5
9.2
Collection of information
Average: 8.7
Seller Details
Seller
Podium
Company Website
Year Founded
2014
HQ Location
Lehi, UT
Twitter
@PodiumHQ
3,473 Twitter followers
LinkedIn® Page
www.linkedin.com
1,411 employees on LinkedIn®

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

  • Easily shop for curated – and trusted – software
  • Own your own software buying journey
  • Discover exclusive deals on software
See Exclusive Offers
Fin by Intercom
(3,457)4.5 out of 5
Optimized for quick response
9th Easiest To Use in Chatbots software
View top Consulting Services for Fin by Intercom
Save to My Lists
Entry Level Price:$0.99
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fin is the #1 AI Agent for customer service. Fin instantly answers queries, takes action, and can resolve the majority of your support volume and seamlessly hands off to your team when needed. It deli

    Users
    • Customer Success Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Fin by Intercom is an AI tool designed to handle customer support inquiries, providing fast and context-aware responses, and reducing the volume of tickets that need to be escalated to a human agent.
    • Users frequently mention the ease of use, the ability to train the tool, and its effectiveness in resolving over 50% of inquiries, thus decreasing the workload for human agents and improving customer satisfaction.
    • Users mentioned issues with Fin providing generic or overly broad answers to complex questions, requiring a significant amount of upkeep and maintenance, and struggling with accurately calculating response time metrics.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Fin by Intercom Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    315
    Helpful
    275
    Features
    249
    Customer Support
    194
    Efficiency
    156
    Cons
    Missing Features
    101
    Limited Features
    88
    Learning Curve
    70
    Expensive
    67
    Limited Customization
    62
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fin by Intercom features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Control
    Average: 8.8
    8.7
    Analytics
    Average: 8.5
    8.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Intercom, Inc.
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @intercom
    43,259 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,745 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fin is the #1 AI Agent for customer service. Fin instantly answers queries, takes action, and can resolve the majority of your support volume and seamlessly hands off to your team when needed. It deli

Users
  • Customer Success Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Fin by Intercom is an AI tool designed to handle customer support inquiries, providing fast and context-aware responses, and reducing the volume of tickets that need to be escalated to a human agent.
  • Users frequently mention the ease of use, the ability to train the tool, and its effectiveness in resolving over 50% of inquiries, thus decreasing the workload for human agents and improving customer satisfaction.
  • Users mentioned issues with Fin providing generic or overly broad answers to complex questions, requiring a significant amount of upkeep and maintenance, and struggling with accurately calculating response time metrics.
Fin by Intercom Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
315
Helpful
275
Features
249
Customer Support
194
Efficiency
156
Cons
Missing Features
101
Limited Features
88
Learning Curve
70
Expensive
67
Limited Customization
62
Fin by Intercom features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.8
Control
Average: 8.8
8.7
Analytics
Average: 8.5
8.9
Collection of information
Average: 8.7
Seller Details
Seller
Intercom, Inc.
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@intercom
43,259 Twitter followers
LinkedIn® Page
www.linkedin.com
1,745 employees on LinkedIn®
Smartsupp
(884)4.7 out of 5
14th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Smartsupp helps businesses grow online sales with advanced AI Shopping Assistants, live chat, and classical chatbots. We offer everything you need to grow your online sales: an easy-to-use platform

    Users
    • CEO
    • Owner
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 96% Small-Business
    • 3% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Smartsupp is a customer service tool that integrates with e-commerce platforms and websites, offering features such as live chat, automated chatbots, visitor tracking, and video recordings of user navigation.
    • Reviewers frequently mention the ease of setup and use, the powerful features including live chat and automated chatbots, the affordability of the plans, and the multilingual support as key benefits of Smartsupp.
    • Reviewers experienced limitations with advanced automation, constraints in customization, and a lack of depth in reports, with some users noting that the visit history is not viewable after the visitor logs out.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Smartsupp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    201
    Helpful
    126
    Easy Setup
    95
    Features
    91
    Intuitive
    86
    Cons
    Expensive
    54
    Cost
    34
    Missing Features
    26
    Limited Features
    20
    AI Limitations
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Smartsupp features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Control
    Average: 8.8
    8.6
    Analytics
    Average: 8.5
    8.7
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Smartsupp
    Year Founded
    2013
    HQ Location
    Brno, South Moravia
    Twitter
    @SmartsuppCOM
    432 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    36 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Smartsupp helps businesses grow online sales with advanced AI Shopping Assistants, live chat, and classical chatbots. We offer everything you need to grow your online sales: an easy-to-use platform

Users
  • CEO
  • Owner
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 96% Small-Business
  • 3% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Smartsupp is a customer service tool that integrates with e-commerce platforms and websites, offering features such as live chat, automated chatbots, visitor tracking, and video recordings of user navigation.
  • Reviewers frequently mention the ease of setup and use, the powerful features including live chat and automated chatbots, the affordability of the plans, and the multilingual support as key benefits of Smartsupp.
  • Reviewers experienced limitations with advanced automation, constraints in customization, and a lack of depth in reports, with some users noting that the visit history is not viewable after the visitor logs out.
Smartsupp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
201
Helpful
126
Easy Setup
95
Features
91
Intuitive
86
Cons
Expensive
54
Cost
34
Missing Features
26
Limited Features
20
AI Limitations
19
Smartsupp features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.7
Control
Average: 8.8
8.6
Analytics
Average: 8.5
8.7
Collection of information
Average: 8.7
Seller Details
Seller
Smartsupp
Year Founded
2013
HQ Location
Brno, South Moravia
Twitter
@SmartsuppCOM
432 Twitter followers
LinkedIn® Page
www.linkedin.com
36 employees on LinkedIn®
Birdeye
(3,338)4.7 out of 5
Optimized for quick response
6th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Birdeye is an AI-powered platform for reputation, marketing, and customer experience, built for multi-location businesses. It helps teams improve local search visibility, generate and respond to r

    Users
    • Owner
    • Marketing Manager
    Industries
    • Real Estate
    • Hospital & Health Care
    Market Segment
    • 53% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Birdeye is a user-friendly platform designed to manage customer reviews, send surveys, and engage with customers, aiming to improve online reputation and customer experience management.
    • Users frequently mention the ease of use, the ability to streamline customer communications, the helpfulness of the support team, and the efficiency of the AI features in managing reviews and customer interactions.
    • Users mentioned occasional technical issues such as downtime, slow performance, and API connection glitches, as well as a learning curve for new users and a desire for more advanced features like sending out 'texting blasts' for marketing purposes.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Birdeye Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    810
    Ease of Use
    797
    Review Management
    687
    Customer Support
    572
    Features
    427
    Cons
    Missing Features
    148
    Review Management
    135
    Reporting Issues
    109
    Learning Curve
    108
    Improvement Needed
    105
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Birdeye features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Control
    Average: 8.8
    8.8
    Analytics
    Average: 8.5
    9.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Birdeye
    Company Website
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @BirdEye_
    5,267 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,474 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Birdeye is an AI-powered platform for reputation, marketing, and customer experience, built for multi-location businesses. It helps teams improve local search visibility, generate and respond to r

Users
  • Owner
  • Marketing Manager
Industries
  • Real Estate
  • Hospital & Health Care
Market Segment
  • 53% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Birdeye is a user-friendly platform designed to manage customer reviews, send surveys, and engage with customers, aiming to improve online reputation and customer experience management.
  • Users frequently mention the ease of use, the ability to streamline customer communications, the helpfulness of the support team, and the efficiency of the AI features in managing reviews and customer interactions.
  • Users mentioned occasional technical issues such as downtime, slow performance, and API connection glitches, as well as a learning curve for new users and a desire for more advanced features like sending out 'texting blasts' for marketing purposes.
Birdeye Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
810
Ease of Use
797
Review Management
687
Customer Support
572
Features
427
Cons
Missing Features
148
Review Management
135
Reporting Issues
109
Learning Curve
108
Improvement Needed
105
Birdeye features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
8.7
Control
Average: 8.8
8.8
Analytics
Average: 8.5
9.0
Collection of information
Average: 8.7
Seller Details
Seller
Birdeye
Company Website
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@BirdEye_
5,267 Twitter followers
LinkedIn® Page
www.linkedin.com
1,474 employees on LinkedIn®
SendPulse
(683)4.6 out of 5
20th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:$0
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - b

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 90% Small-Business
    • 9% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SendPulse is a multi-channel marketing platform that offers email marketing, chatbots, CRM, and push notifications.
    • Users frequently mention the ease of use, the intuitive drag-and-drop builder, the robust automation features, and the responsive customer support as key benefits of SendPulse.
    • Reviewers experienced some issues with the platform, such as a lack of detailed analytics, limitations in the mobile app, slow customer service response times during peak periods, and a somewhat cluttered dashboard.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SendPulse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    159
    Features
    102
    Customer Support
    74
    Helpful
    72
    Intuitive
    69
    Cons
    Missing Features
    44
    Limited Features
    38
    Expensive
    34
    Limitations
    29
    Learning Curve
    28
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SendPulse features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Control
    Average: 8.8
    8.6
    Analytics
    Average: 8.5
    8.8
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SendPulse
    Year Founded
    2015
    HQ Location
    New York
    Twitter
    @SendPulseCom
    2,445 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    172 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - b

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 90% Small-Business
  • 9% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SendPulse is a multi-channel marketing platform that offers email marketing, chatbots, CRM, and push notifications.
  • Users frequently mention the ease of use, the intuitive drag-and-drop builder, the robust automation features, and the responsive customer support as key benefits of SendPulse.
  • Reviewers experienced some issues with the platform, such as a lack of detailed analytics, limitations in the mobile app, slow customer service response times during peak periods, and a somewhat cluttered dashboard.
SendPulse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
159
Features
102
Customer Support
74
Helpful
72
Intuitive
69
Cons
Missing Features
44
Limited Features
38
Expensive
34
Limitations
29
Learning Curve
28
SendPulse features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.7
Control
Average: 8.8
8.6
Analytics
Average: 8.5
8.8
Collection of information
Average: 8.7
Seller Details
Seller
SendPulse
Year Founded
2015
HQ Location
New York
Twitter
@SendPulseCom
2,445 Twitter followers
LinkedIn® Page
www.linkedin.com
172 employees on LinkedIn®
Zendesk Support Suite
(6,224)4.3 out of 5
Optimized for quick response
11th Easiest To Use in Chatbots software
View top Consulting Services for Zendesk Support Suite
Save to My Lists
DealsSpecial offer!
100% off: $0 for 14 days
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. Zendesk solution works out-of-the-box, and is easy to modify in the event of change, enabling businesses to move faster

    Users
    • Customer Success Manager
    • Customer Service Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 42% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zendesk Support Suite is a customer support tool that centralizes management of emails, chats, and social media interactions.
    • Reviewers appreciate the platform's ease of use, automation features, and seamless integration with other tools, which save time and streamline daily tasks.
    • Users experienced challenges with the initial learning curve, occasional technical issues with linking social media accounts, and limitations in reporting and customization features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zendesk Support Suite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    241
    Features
    201
    Customer Support
    163
    Helpful
    139
    Efficiency
    121
    Cons
    Missing Features
    120
    Limited Features
    95
    Ticketing Issues
    76
    Learning Curve
    72
    Poor Customer Support
    71
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zendesk Support Suite features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Control
    Average: 8.8
    8.2
    Analytics
    Average: 8.5
    8.3
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zendesk
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @Zendesk
    104,131 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,138 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. Zendesk solution works out-of-the-box, and is easy to modify in the event of change, enabling businesses to move faster

Users
  • Customer Success Manager
  • Customer Service Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 42% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zendesk Support Suite is a customer support tool that centralizes management of emails, chats, and social media interactions.
  • Reviewers appreciate the platform's ease of use, automation features, and seamless integration with other tools, which save time and streamline daily tasks.
  • Users experienced challenges with the initial learning curve, occasional technical issues with linking social media accounts, and limitations in reporting and customization features.
Zendesk Support Suite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
241
Features
201
Customer Support
163
Helpful
139
Efficiency
121
Cons
Missing Features
120
Limited Features
95
Ticketing Issues
76
Learning Curve
72
Poor Customer Support
71
Zendesk Support Suite features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.2
8.0
Control
Average: 8.8
8.2
Analytics
Average: 8.5
8.3
Collection of information
Average: 8.7
Seller Details
Seller
Zendesk
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@Zendesk
104,131 Twitter followers
LinkedIn® Page
www.linkedin.com
7,138 employees on LinkedIn®
Wati
(399)4.6 out of 5
7th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wati is an end-to-end WhatsApp API solution specifically designed to assist small and medium-sized businesses (SMBs) in enhancing their communication strategies. By leveraging advanced chatbots, APIs,

    Users
    • Founder
    • CEO
    Industries
    • Education Management
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Wati is a customer communication and marketing tool that offers features such as bulk messaging, chatbots, and automation for platforms like WhatsApp.
    • Reviewers like the user-friendly interface, the ability to streamline customer communication, and the effective marketing tools such as chatbots and automation.
    • Users experienced issues with slow reaction times on mobile, a lack of guidance during setup, and difficulties finding certain features within the interface.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Wati Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    126
    Automation
    85
    Customer Support
    72
    Features
    68
    Integrations
    56
    Cons
    Expensive
    48
    Cost
    39
    Pricing Issues
    29
    Messaging Issues
    23
    Missing Features
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Wati features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Control
    Average: 8.8
    8.0
    Analytics
    Average: 8.5
    8.7
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Wati
    Company Website
    Year Founded
    2019
    HQ Location
    Hong Kong, HK
    Twitter
    @Wati_io
    476 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    178 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wati is an end-to-end WhatsApp API solution specifically designed to assist small and medium-sized businesses (SMBs) in enhancing their communication strategies. By leveraging advanced chatbots, APIs,

Users
  • Founder
  • CEO
Industries
  • Education Management
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Wati is a customer communication and marketing tool that offers features such as bulk messaging, chatbots, and automation for platforms like WhatsApp.
  • Reviewers like the user-friendly interface, the ability to streamline customer communication, and the effective marketing tools such as chatbots and automation.
  • Users experienced issues with slow reaction times on mobile, a lack of guidance during setup, and difficulties finding certain features within the interface.
Wati Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
126
Automation
85
Customer Support
72
Features
68
Integrations
56
Cons
Expensive
48
Cost
39
Pricing Issues
29
Messaging Issues
23
Missing Features
23
Wati features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.8
Control
Average: 8.8
8.0
Analytics
Average: 8.5
8.7
Collection of information
Average: 8.7
Seller Details
Seller
Wati
Company Website
Year Founded
2019
HQ Location
Hong Kong, HK
Twitter
@Wati_io
476 Twitter followers
LinkedIn® Page
www.linkedin.com
178 employees on LinkedIn®
Botpress
(367)4.6 out of 5
Optimized for quick response
41st Easiest To Use in Chatbots software
View top Consulting Services for Botpress
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botpress is a Montreal-based company that provides the infrastructure for building and deploying AI agents in production. Used in over 190 countries, the platform enables teams to go beyond simple cha

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Botpress is a platform for developing AI-powered chatbots, offering features such as a visual flow editor, integrated AI, and multi-channel support.
    • Reviewers appreciate Botpress's user-friendly interface, flexibility, and powerful features, including autonomous nodes for dynamic AI agent creation and an active community for support and innovation.
    • Users mentioned challenges such as a steep learning curve for beginners, lack of tier-one customer support, and issues with integrations with third-party applications.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Botpress Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    216
    Features
    123
    Integrations
    121
    Easy Integrations
    114
    Chatbot Development
    112
    Cons
    Learning Curve
    86
    Missing Features
    57
    Limited Features
    54
    Steep Learning Curve
    45
    AI Limitations
    35
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Botpress features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.8
    7.9
    Analytics
    Average: 8.5
    8.4
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Botpress
    Company Website
    Year Founded
    2017
    HQ Location
    Quebec, QC
    Twitter
    @getbotpress
    2,542 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    62 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Botpress is a Montreal-based company that provides the infrastructure for building and deploying AI agents in production. Used in over 190 countries, the platform enables teams to go beyond simple cha

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 78% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Botpress is a platform for developing AI-powered chatbots, offering features such as a visual flow editor, integrated AI, and multi-channel support.
  • Reviewers appreciate Botpress's user-friendly interface, flexibility, and powerful features, including autonomous nodes for dynamic AI agent creation and an active community for support and innovation.
  • Users mentioned challenges such as a steep learning curve for beginners, lack of tier-one customer support, and issues with integrations with third-party applications.
Botpress Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
216
Features
123
Integrations
121
Easy Integrations
114
Chatbot Development
112
Cons
Learning Curve
86
Missing Features
57
Limited Features
54
Steep Learning Curve
45
AI Limitations
35
Botpress features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.8
7.9
Analytics
Average: 8.5
8.4
Collection of information
Average: 8.7
Seller Details
Seller
Botpress
Company Website
Year Founded
2017
HQ Location
Quebec, QC
Twitter
@getbotpress
2,542 Twitter followers
LinkedIn® Page
www.linkedin.com
62 employees on LinkedIn®
DoubleTick.io
(54)4.8 out of 5
8th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DoubleTick is an official WhatsApp API platform designed to help businesses build deeper relationships with customers, automate operations, and increase conversion rates. 🌟 With DoubleTick, your busin

    Users
    No information available
    Industries
    • Real Estate
    • Financial Services
    Market Segment
    • 74% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • DoubleTick.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    29
    Ease of Use
    19
    Features
    12
    Helpful
    11
    Automation
    10
    Cons
    Limited Features
    5
    Expensive
    4
    Missing Features
    4
    Cost
    3
    Expensive Subscriptions
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • DoubleTick.io features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Control
    Average: 8.8
    9.8
    Analytics
    Average: 8.5
    10.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Apport Software Solution Pvt. Ltd.
    Year Founded
    2017
    HQ Location
    Mumbai, Maharashtra
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DoubleTick is an official WhatsApp API platform designed to help businesses build deeper relationships with customers, automate operations, and increase conversion rates. 🌟 With DoubleTick, your busin

Users
No information available
Industries
  • Real Estate
  • Financial Services
Market Segment
  • 74% Small-Business
  • 26% Mid-Market
DoubleTick.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
29
Ease of Use
19
Features
12
Helpful
11
Automation
10
Cons
Limited Features
5
Expensive
4
Missing Features
4
Cost
3
Expensive Subscriptions
3
DoubleTick.io features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
10.0
Control
Average: 8.8
9.8
Analytics
Average: 8.5
10.0
Collection of information
Average: 8.7
Seller Details
Seller
Apport Software Solution Pvt. Ltd.
Year Founded
2017
HQ Location
Mumbai, Maharashtra
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
Glassix
(201)4.8 out of 5
Save to My Lists
DealsSpecial offer!
30% off: $45.50 per user/month (Growth)
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Glassix’s on a mission to broaden access to Conversational AI and Omnichannel Customer Communication, empowering businesses to unlock their untapped potential and achieve unmatched scalability.
 With

    Users
    No information available
    Industries
    • Information Technology and Services
    • Real Estate
    Market Segment
    • 68% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Glassix Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    117
    AI Technology
    98
    Helpful
    78
    Automation
    77
    Features
    77
    Cons
    Insufficient Information
    29
    Learning Curve
    23
    Lack of Guidance
    19
    Poor Customer Support
    16
    Steep Learning Curve
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Glassix features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Control
    Average: 8.8
    9.5
    Analytics
    Average: 8.5
    10.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Glassix
    Year Founded
    2015
    HQ Location
    Tel Aviv, Israel
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Glassix’s on a mission to broaden access to Conversational AI and Omnichannel Customer Communication, empowering businesses to unlock their untapped potential and achieve unmatched scalability.
 With

Users
No information available
Industries
  • Information Technology and Services
  • Real Estate
Market Segment
  • 68% Small-Business
  • 29% Mid-Market
Glassix Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
117
AI Technology
98
Helpful
78
Automation
77
Features
77
Cons
Insufficient Information
29
Learning Curve
23
Lack of Guidance
19
Poor Customer Support
16
Steep Learning Curve
14
Glassix features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
9.6
Control
Average: 8.8
9.5
Analytics
Average: 8.5
10.0
Collection of information
Average: 8.7
Seller Details
Seller
Glassix
Year Founded
2015
HQ Location
Tel Aviv, Israel
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
Alexa for Business
(44)4.2 out of 5
62nd Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Alexa lets people use their voice to interact with technology so they can spontaneously ask questions in a way that feels natural. Alexa for Business gives you the tools you need to manage Alexa-enabl

    Users
    No information available
    Industries
    • Higher Education
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Alexa for Business Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Creation
    1
    Scheduling
    1
    Time-saving
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Alexa for Business features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Control
    Average: 8.8
    10.0
    Analytics
    Average: 8.5
    9.4
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Amazon Web Services (AWS)
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,230,007 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    146,764 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Alexa lets people use their voice to interact with technology so they can spontaneously ask questions in a way that feels natural. Alexa for Business gives you the tools you need to manage Alexa-enabl

Users
No information available
Industries
  • Higher Education
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 25% Mid-Market
Alexa for Business Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Creation
1
Scheduling
1
Time-saving
1
Cons
This product has not yet received any negative sentiments.
Alexa for Business features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
10.0
Control
Average: 8.8
10.0
Analytics
Average: 8.5
9.4
Collection of information
Average: 8.7
Seller Details
Seller
Amazon Web Services (AWS)
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,230,007 Twitter followers
LinkedIn® Page
www.linkedin.com
146,764 employees on LinkedIn®
Ownership
NASDAQ: AMZN
Kore.AI
(398)4.7 out of 5
Optimized for quick response
13th Easiest To Use in Chatbots software
View top Consulting Services for Kore.AI
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with

    Users
    • Software Engineer
    • Associate
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Enterprise
    • 32% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kore.ai is a low-code, no-code platform designed to facilitate the creation of conversational AI, with features such as pre-packaged applications for various sectors, seamless integration with other APIs, and enterprise integrations for multiple third-party platforms.
    • Users like the platform's user-friendly interface, its flexibility and comprehensive integration options, the ease of developing features, and the helpfulness of the support team, with many praising its unmatched flexibility and the possibilities it offers in making conversational AI.
    • Users experienced issues with the platform's stability and performance, with some reporting that it can be slow to load content, has latency issues, and can sometimes display a blank screen, while others noted that it lacks certain functionalities, particularly for non-English languages, and that its initial setup requires a learning curve.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kore.AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    172
    Features
    87
    Chatbot Development
    84
    Easy Creation
    64
    Integrations
    64
    Cons
    Usage Limitations
    43
    Slow Performance
    31
    Learning Curve
    29
    Slow Loading
    24
    Software Bugs
    24
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kore.AI features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Control
    Average: 8.8
    8.9
    Analytics
    Average: 8.5
    8.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kore.ai
    Company Website
    Year Founded
    2013
    HQ Location
    Orlando, FL
    Twitter
    @koredotai
    5,627 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,163 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with

Users
  • Software Engineer
  • Associate
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Enterprise
  • 32% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kore.ai is a low-code, no-code platform designed to facilitate the creation of conversational AI, with features such as pre-packaged applications for various sectors, seamless integration with other APIs, and enterprise integrations for multiple third-party platforms.
  • Users like the platform's user-friendly interface, its flexibility and comprehensive integration options, the ease of developing features, and the helpfulness of the support team, with many praising its unmatched flexibility and the possibilities it offers in making conversational AI.
  • Users experienced issues with the platform's stability and performance, with some reporting that it can be slow to load content, has latency issues, and can sometimes display a blank screen, while others noted that it lacks certain functionalities, particularly for non-English languages, and that its initial setup requires a learning curve.
Kore.AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
172
Features
87
Chatbot Development
84
Easy Creation
64
Integrations
64
Cons
Usage Limitations
43
Slow Performance
31
Learning Curve
29
Slow Loading
24
Software Bugs
24
Kore.AI features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.8
Control
Average: 8.8
8.9
Analytics
Average: 8.5
8.9
Collection of information
Average: 8.7
Seller Details
Seller
Kore.ai
Company Website
Year Founded
2013
HQ Location
Orlando, FL
Twitter
@koredotai
5,627 Twitter followers
LinkedIn® Page
www.linkedin.com
1,163 employees on LinkedIn®
Zoom Virtual Agent
(189)4.5 out of 5
Optimized for quick response
72nd Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for custome

    Users
    No information available
    Industries
    • Computer Software
    • Internet
    Market Segment
    • 78% Mid-Market
    • 17% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoom Virtual Agent Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    2
    Automation
    1
    Chat Features
    1
    Reliability
    1
    Scheduling
    1
    Cons
    Inefficiency
    1
    Outdated Information
    1
    Unclear Understanding
    1
    Update Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoom Virtual Agent features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    7.4
    Control
    Average: 8.8
    7.8
    Analytics
    Average: 8.5
    6.6
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoom
    Company Website
    Year Founded
    2011
    HQ Location
    San Jose, CA
    Twitter
    @zoom
    1,054,813 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,678 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for custome

Users
No information available
Industries
  • Computer Software
  • Internet
Market Segment
  • 78% Mid-Market
  • 17% Small-Business
Zoom Virtual Agent Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
2
Automation
1
Chat Features
1
Reliability
1
Scheduling
1
Cons
Inefficiency
1
Outdated Information
1
Unclear Understanding
1
Update Issues
1
Zoom Virtual Agent features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
7.4
Control
Average: 8.8
7.8
Analytics
Average: 8.5
6.6
Collection of information
Average: 8.7
Seller Details
Seller
Zoom
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@zoom
1,054,813 Twitter followers
LinkedIn® Page
www.linkedin.com
11,678 employees on LinkedIn®
Capacity
(57)4.8 out of 5
85th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Starting at $6,000.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    About Capacity: As support costs continue to rise, support teams are often overburdened, struggling to maintain service levels with increasing ticket volumes, and facing pressure to find cost-effectiv

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 42% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Capacity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Easy Setup
    5
    Customer Support
    4
    Efficiency
    4
    Features
    4
    Cons
    Expensive
    2
    Limited Features
    2
    Limited Functionality
    2
    Missing Features
    2
    Bugs
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Capacity features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Control
    Average: 8.8
    7.8
    Analytics
    Average: 8.5
    9.1
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Capacity
    Year Founded
    2017
    HQ Location
    University City, Missouri
    Twitter
    @GoCapacity
    520 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    489 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

About Capacity: As support costs continue to rise, support teams are often overburdened, struggling to maintain service levels with increasing ticket volumes, and facing pressure to find cost-effectiv

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 42% Mid-Market
  • 37% Small-Business
Capacity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Easy Setup
5
Customer Support
4
Efficiency
4
Features
4
Cons
Expensive
2
Limited Features
2
Limited Functionality
2
Missing Features
2
Bugs
1
Capacity features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
9.3
Control
Average: 8.8
7.8
Analytics
Average: 8.5
9.1
Collection of information
Average: 8.7
Seller Details
Seller
Capacity
Year Founded
2017
HQ Location
University City, Missouri
Twitter
@GoCapacity
520 Twitter followers
LinkedIn® Page
www.linkedin.com
489 employees on LinkedIn®
SOCi
(2,944)4.5 out of 5
Optimized for quick response
10th Easiest To Use in Chatbots software
View top Consulting Services for SOCi
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

    Users
    • Owner
    • Property Manager
    Industries
    • Real Estate
    • Marketing and Advertising
    Market Segment
    • 52% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SOCi is a social media management tool that provides analytics, post editing, and scheduling across multiple platforms.
    • Reviewers frequently mention the convenience of having all social media management tools in one place, the ability to schedule posts across multiple platforms, and the helpfulness of the SOCi support team.
    • Users experienced difficulties with posts not being submitted in enough time for review and approval, issues with linking and posting to channels other than Facebook, and occasional technical glitches.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SOCi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,128
    Post Scheduling
    705
    Scheduling Posts
    662
    Scheduling
    618
    Multi-platform
    579
    Cons
    Posting Issues
    285
    Missing Features
    274
    Limited Features
    209
    Improvement Needed
    198
    Learning Curve
    185
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SOCi features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Control
    Average: 8.8
    8.3
    Analytics
    Average: 8.5
    8.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SOCi
    Company Website
    Year Founded
    2012
    HQ Location
    San Diego, California
    LinkedIn® Page
    www.linkedin.com
    646 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

Users
  • Owner
  • Property Manager
Industries
  • Real Estate
  • Marketing and Advertising
Market Segment
  • 52% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SOCi is a social media management tool that provides analytics, post editing, and scheduling across multiple platforms.
  • Reviewers frequently mention the convenience of having all social media management tools in one place, the ability to schedule posts across multiple platforms, and the helpfulness of the SOCi support team.
  • Users experienced difficulties with posts not being submitted in enough time for review and approval, issues with linking and posting to channels other than Facebook, and occasional technical glitches.
SOCi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,128
Post Scheduling
705
Scheduling Posts
662
Scheduling
618
Multi-platform
579
Cons
Posting Issues
285
Missing Features
274
Limited Features
209
Improvement Needed
198
Learning Curve
185
SOCi features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.2
Control
Average: 8.8
8.3
Analytics
Average: 8.5
8.2
Collection of information
Average: 8.7
Seller Details
Seller
SOCi
Company Website
Year Founded
2012
HQ Location
San Diego, California
LinkedIn® Page
www.linkedin.com
646 employees on LinkedIn®
Botsonic
(93)4.6 out of 5
42nd Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:$40.83
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botsonic helps you create Advanced AI Agents. Use Your Company's Knowledge to Intelligently Resolve Over 70% of Queries and Automate Tasks. Botsonic's AI agents intelligently make decisions based on

    Users
    No information available
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 80% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Botsonic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    48
    Chat Features
    21
    Intuitive
    20
    Integrations
    19
    Easy Setup
    18
    Cons
    AI Limitations
    14
    Cost
    9
    Expensive
    9
    Integration Issues
    5
    Limited Credits
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Botsonic features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Control
    Average: 8.8
    8.5
    Analytics
    Average: 8.5
    8.6
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Writesonic, Inc.
    Year Founded
    2021
    HQ Location
    San Francisco, US
    Twitter
    @WriteSonic
    17,508 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    109 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Botsonic helps you create Advanced AI Agents. Use Your Company's Knowledge to Intelligently Resolve Over 70% of Queries and Automate Tasks. Botsonic's AI agents intelligently make decisions based on

Users
No information available
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 80% Small-Business
  • 16% Mid-Market
Botsonic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
48
Chat Features
21
Intuitive
20
Integrations
19
Easy Setup
18
Cons
AI Limitations
14
Cost
9
Expensive
9
Integration Issues
5
Limited Credits
5
Botsonic features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.7
Control
Average: 8.8
8.5
Analytics
Average: 8.5
8.6
Collection of information
Average: 8.7
Seller Details
Seller
Writesonic, Inc.
Year Founded
2021
HQ Location
San Francisco, US
Twitter
@WriteSonic
17,508 Twitter followers
LinkedIn® Page
www.linkedin.com
109 employees on LinkedIn®
Appy Pie
(1,386)4.7 out of 5
44th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    No-code solutions to start, run and grow your business in a well-rounded manner. Get started with Appy Pie's no-code mobile app builder (https://www.appypie.com/app-builder), no-code website builder (

    Users
    • CEO
    • Owner
    Industries
    • Health, Wellness and Fitness
    • Education Management
    Market Segment
    • 87% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Appy Pie Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    65
    Helpful
    51
    Ease of Use
    49
    Simple
    21
    Intuitive
    20
    Cons
    Poor Customer Support
    18
    Limited Customization
    11
    Limited Features
    8
    Limited Functionality
    8
    Poor Design
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Appy Pie features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Control
    Average: 8.8
    9.3
    Analytics
    Average: 8.5
    9.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Appy Pie LLP
    Year Founded
    2015
    HQ Location
    Delhi
    Twitter
    @AppyPieInc
    17,698 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    259 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

No-code solutions to start, run and grow your business in a well-rounded manner. Get started with Appy Pie's no-code mobile app builder (https://www.appypie.com/app-builder), no-code website builder (

Users
  • CEO
  • Owner
Industries
  • Health, Wellness and Fitness
  • Education Management
Market Segment
  • 87% Small-Business
  • 10% Mid-Market
Appy Pie Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
65
Helpful
51
Ease of Use
49
Simple
21
Intuitive
20
Cons
Poor Customer Support
18
Limited Customization
11
Limited Features
8
Limited Functionality
8
Poor Design
8
Appy Pie features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.2
Control
Average: 8.8
9.3
Analytics
Average: 8.5
9.2
Collection of information
Average: 8.7
Seller Details
Seller
Appy Pie LLP
Year Founded
2015
HQ Location
Delhi
Twitter
@AppyPieInc
17,698 Twitter followers
LinkedIn® Page
www.linkedin.com
259 employees on LinkedIn®
Chatbot Builder AI
(52)5.0 out of 5
1st Easiest To Use in Chatbots software
View top Consulting Services for Chatbot Builder AI
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chatbot Builder Ai offers a rapid, intuitive platform to craft custom GPTs for businesses, integrating seamlessly across websites, social media, SMS, and phone services. Launch a GPT-powered chatbot i

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Consulting
    Market Segment
    • 96% Small-Business
    • 4% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Chatbot Builder AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    24
    Features
    18
    Integrations
    17
    Ease of Use
    16
    Helpful
    7
    Cons
    Learning Curve
    10
    Difficult Learning
    3
    Poor Customer Support
    2
    AI Limitations
    1
    Cost
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chatbot Builder AI features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.8
    Control
    Average: 8.8
    9.6
    Analytics
    Average: 8.5
    9.8
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chatbot Builder AI
    Year Founded
    2023
    HQ Location
    ,
    Twitter
    @CBBuilder
    423 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chatbot Builder Ai offers a rapid, intuitive platform to craft custom GPTs for businesses, integrating seamlessly across websites, social media, SMS, and phone services. Launch a GPT-powered chatbot i

Users
No information available
Industries
  • Marketing and Advertising
  • Consulting
Market Segment
  • 96% Small-Business
  • 4% Mid-Market
Chatbot Builder AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
24
Features
18
Integrations
17
Ease of Use
16
Helpful
7
Cons
Learning Curve
10
Difficult Learning
3
Poor Customer Support
2
AI Limitations
1
Cost
1
Chatbot Builder AI features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.8
Control
Average: 8.8
9.6
Analytics
Average: 8.5
9.8
Collection of information
Average: 8.7
Seller Details
Seller
Chatbot Builder AI
Year Founded
2023
HQ Location
,
Twitter
@CBBuilder
423 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Sprinklr Service
(669)4.3 out of 5
Optimized for quick response
33rd Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:$199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers rea

    Users
    • Social Media Manager
    • Community Manager
    Industries
    • Consumer Services
    • Marketing and Advertising
    Market Segment
    • 42% Enterprise
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprinklr is a unified platform for customer experience, designed to integrate several platforms into one and assist with digital marketing, social media presence, and customer service.
    • Users like the platform's ability to aggregate reviews, monitor agent performance, and provide real-time reporting, praising its ease of use, advanced AI integrations, and the ability to connect multiple social media accounts.
    • Users mentioned issues such as occasional lagging in report downloads, difficulty in understanding all features, overcrowded admin dashboards, and a high cost, as well as occasional delays in support responses.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sprinklr Service Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    198
    Features
    145
    Helpful
    106
    Efficiency
    92
    Customer Support
    66
    Cons
    Missing Features
    65
    Limited Features
    50
    Learning Curve
    46
    Software Bugs
    46
    Slow Loading
    44
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sprinklr Service features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Control
    Average: 8.8
    8.6
    Analytics
    Average: 8.5
    8.1
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprinklr
    Company Website
    Year Founded
    2009
    HQ Location
    New York
    Twitter
    @Sprinklr
    38,574 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,306 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers rea

Users
  • Social Media Manager
  • Community Manager
Industries
  • Consumer Services
  • Marketing and Advertising
Market Segment
  • 42% Enterprise
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprinklr is a unified platform for customer experience, designed to integrate several platforms into one and assist with digital marketing, social media presence, and customer service.
  • Users like the platform's ability to aggregate reviews, monitor agent performance, and provide real-time reporting, praising its ease of use, advanced AI integrations, and the ability to connect multiple social media accounts.
  • Users mentioned issues such as occasional lagging in report downloads, difficulty in understanding all features, overcrowded admin dashboards, and a high cost, as well as occasional delays in support responses.
Sprinklr Service Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
198
Features
145
Helpful
106
Efficiency
92
Customer Support
66
Cons
Missing Features
65
Limited Features
50
Learning Curve
46
Software Bugs
46
Slow Loading
44
Sprinklr Service features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.5
Control
Average: 8.8
8.6
Analytics
Average: 8.5
8.1
Collection of information
Average: 8.7
Seller Details
Seller
Sprinklr
Company Website
Year Founded
2009
HQ Location
New York
Twitter
@Sprinklr
38,574 Twitter followers
LinkedIn® Page
www.linkedin.com
4,306 employees on LinkedIn®
FreshChat
(493)4.4 out of 5
65th Easiest To Use in Chatbots software
View top Consulting Services for FreshChat
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channel

    Users
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • FreshChat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Features
    18
    Helpful
    16
    Chat Features
    13
    Integrations
    13
    Cons
    Missing Features
    11
    Chatbot Issues
    7
    Chat Issues
    7
    Learning Curve
    7
    Limited Features
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • FreshChat features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Control
    Average: 8.8
    8.5
    Analytics
    Average: 8.5
    8.7
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Freshworks
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    18,916 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,656 employees on LinkedIn®
    Ownership
    NASDAQ: FRSH
Product Description
How are these determined?Information
This description is provided by the seller.

Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channel

Users
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 34% Mid-Market
FreshChat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Features
18
Helpful
16
Chat Features
13
Integrations
13
Cons
Missing Features
11
Chatbot Issues
7
Chat Issues
7
Learning Curve
7
Limited Features
7
FreshChat features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.6
Control
Average: 8.8
8.5
Analytics
Average: 8.5
8.7
Collection of information
Average: 8.7
Seller Details
Seller
Freshworks
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
18,916 Twitter followers
LinkedIn® Page
www.linkedin.com
8,656 employees on LinkedIn®
Ownership
NASDAQ: FRSH
Sobot Omnichannel Suite
(173)4.7 out of 5
4th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sobot is a leading global contact center solution provider, offering a suite of solutions and services, including chatbot, live chat, voice, ticketing system, messaging, and WhatsApp Business API.

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 43% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sobot is a software program designed to manage client relations and store client information securely.
    • Reviewers frequently mention the software's ability to centralize communication across multiple channels, its user-friendly design, and its efficient customer service.
    • Reviewers mentioned that the subscription fee is high, some advanced features are difficult to understand, and there are limitations in customization options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sobot Omnichannel Suite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    75
    Customer Support
    66
    Features
    59
    Efficiency
    50
    Time-saving
    50
    Cons
    Limited Customization
    14
    Expensive
    10
    Learning Curve
    8
    Cost
    7
    Not Intuitive
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sobot Omnichannel Suite features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
    9.7
    Control
    Average: 8.8
    9.7
    Analytics
    Average: 8.5
    9.8
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sobot
    HQ Location
    Singapore, SG
    LinkedIn® Page
    www.linkedin.com
    91 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sobot is a leading global contact center solution provider, offering a suite of solutions and services, including chatbot, live chat, voice, ticketing system, messaging, and WhatsApp Business API.

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 43% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sobot is a software program designed to manage client relations and store client information securely.
  • Reviewers frequently mention the software's ability to centralize communication across multiple channels, its user-friendly design, and its efficient customer service.
  • Reviewers mentioned that the subscription fee is high, some advanced features are difficult to understand, and there are limitations in customization options.
Sobot Omnichannel Suite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
75
Customer Support
66
Features
59
Efficiency
50
Time-saving
50
Cons
Limited Customization
14
Expensive
10
Learning Curve
8
Cost
7
Not Intuitive
5
Sobot Omnichannel Suite features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.2
9.7
Control
Average: 8.8
9.7
Analytics
Average: 8.5
9.8
Collection of information
Average: 8.7
Seller Details
Seller
Sobot
HQ Location
Singapore, SG
LinkedIn® Page
www.linkedin.com
91 employees on LinkedIn®
Leadoo
(110)4.7 out of 5
15th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:£699.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Leadoo is a conversion platform that turns your passive website traffic into active leads, and tangible business outcomes. With 83% of buying decisions happening online, opportunities for website con

    Users
    • Marketing Manager
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 53% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Leadoo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    54
    Helpful
    53
    Ease of Use
    48
    Features
    24
    Lead Generation
    24
    Cons
    Learning Curve
    8
    Limited Customization
    5
    Cost
    4
    Expensive
    4
    Missing Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Leadoo features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Control
    Average: 8.8
    9.0
    Analytics
    Average: 8.5
    8.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Leadoo Marketing Technologies
    Year Founded
    2018
    HQ Location
    Helsinki, FI
    LinkedIn® Page
    www.linkedin.com
    71 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Leadoo is a conversion platform that turns your passive website traffic into active leads, and tangible business outcomes. With 83% of buying decisions happening online, opportunities for website con

Users
  • Marketing Manager
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 53% Small-Business
  • 36% Mid-Market
Leadoo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
54
Helpful
53
Ease of Use
48
Features
24
Lead Generation
24
Cons
Learning Curve
8
Limited Customization
5
Cost
4
Expensive
4
Missing Features
4
Leadoo features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.6
Control
Average: 8.8
9.0
Analytics
Average: 8.5
8.9
Collection of information
Average: 8.7
Seller Details
Seller
Leadoo Marketing Technologies
Year Founded
2018
HQ Location
Helsinki, FI
LinkedIn® Page
www.linkedin.com
71 employees on LinkedIn®
Landbot
(324)4.7 out of 5
Optimized for quick response
38th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:€40.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Landbot.io, the no-code AI Chatbot Generator, empowers businesses to build frictionless conversational experiences from end-to-end. Turning conversations into revenue, Landbot helps Sales, Marketi

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 75% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Landbot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Simple
    21
    Intuitive
    20
    Customer Support
    15
    Easy Setup
    15
    Cons
    Missing Features
    12
    Limited Features
    7
    Limited Customization
    5
    Delays
    4
    Expensive
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Landbot features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Control
    Average: 8.8
    8.6
    Analytics
    Average: 8.5
    9.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Landbot.io
    Company Website
    Year Founded
    2017
    HQ Location
    Barcelona, ES
    Twitter
    @landbot_io
    2,197 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    69 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Landbot.io, the no-code AI Chatbot Generator, empowers businesses to build frictionless conversational experiences from end-to-end. Turning conversations into revenue, Landbot helps Sales, Marketi

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 75% Small-Business
  • 19% Mid-Market
Landbot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Simple
21
Intuitive
20
Customer Support
15
Easy Setup
15
Cons
Missing Features
12
Limited Features
7
Limited Customization
5
Delays
4
Expensive
4
Landbot features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.9
Control
Average: 8.8
8.6
Analytics
Average: 8.5
9.2
Collection of information
Average: 8.7
Seller Details
Seller
Landbot.io
Company Website
Year Founded
2017
HQ Location
Barcelona, ES
Twitter
@landbot_io
2,197 Twitter followers
LinkedIn® Page
www.linkedin.com
69 employees on LinkedIn®
Chatling
(51)4.7 out of 5
17th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chatling is an AI chatbot builder that empowers businesses to automate customer support, generate leads, and boost engagement—without writing a single line of code. Whether you're a SaaS company,

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 96% Small-Business
    • 4% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Chatling is a tool that allows users to build and train AI customer service chatbots without any coding, using a drag-and-drop interface and clear workflow.
    • Reviewers frequently mention the ease of use, quick setup, and the ability to create complex bots, with some users noting the tool's ability to significantly reduce call volume and improve customer satisfaction.
    • Users reported a lack of a dedicated mobile app, issues with mobile responsiveness on the dashboard, a need for more advanced analytics and conversation reporting tools, and a desire for more customizable options in the chatbot appearance.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Chatling Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Customer Support
    13
    Helpful
    11
    Intuitive
    11
    Features
    8
    Cons
    Chat Management
    2
    Limited Features
    2
    Cost
    1
    Expensive
    1
    Integration Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chatling features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.1
    Control
    Average: 8.8
    8.4
    Analytics
    Average: 8.5
    8.3
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chatling
    Year Founded
    2023
    HQ Location
    N/A
    Twitter
    @chatlingai
    470 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chatling is an AI chatbot builder that empowers businesses to automate customer support, generate leads, and boost engagement—without writing a single line of code. Whether you're a SaaS company,

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 96% Small-Business
  • 4% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Chatling is a tool that allows users to build and train AI customer service chatbots without any coding, using a drag-and-drop interface and clear workflow.
  • Reviewers frequently mention the ease of use, quick setup, and the ability to create complex bots, with some users noting the tool's ability to significantly reduce call volume and improve customer satisfaction.
  • Users reported a lack of a dedicated mobile app, issues with mobile responsiveness on the dashboard, a need for more advanced analytics and conversation reporting tools, and a desire for more customizable options in the chatbot appearance.
Chatling Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Customer Support
13
Helpful
11
Intuitive
11
Features
8
Cons
Chat Management
2
Limited Features
2
Cost
1
Expensive
1
Integration Issues
1
Chatling features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.1
Control
Average: 8.8
8.4
Analytics
Average: 8.5
8.3
Collection of information
Average: 8.7
Seller Details
Seller
Chatling
Year Founded
2023
HQ Location
N/A
Twitter
@chatlingai
470 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
Twixor
(70)4.9 out of 5
21st Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Twixor is a cutting-edge customer experience (CX) platform that leverages Generative AI and Natural Language Processing (NLP) to create dynamic customer journeys across various messaging channels. Des

    Users
    • Conference Producer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Twixor Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    46
    Features
    44
    Helpful
    31
    Automation
    30
    Easy Integrations
    30
    Cons
    Learning Curve
    24
    Steep Learning Curve
    14
    Difficult Learning
    11
    Limited Customization
    9
    Difficult Setup
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Twixor features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.5
    Control
    Average: 8.8
    9.6
    Analytics
    Average: 8.5
    9.3
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Twixor
    Company Website
    Year Founded
    2019
    HQ Location
    Singapore, SG
    LinkedIn® Page
    www.linkedin.com
    94 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Twixor is a cutting-edge customer experience (CX) platform that leverages Generative AI and Natural Language Processing (NLP) to create dynamic customer journeys across various messaging channels. Des

Users
  • Conference Producer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 40% Mid-Market
Twixor Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
46
Features
44
Helpful
31
Automation
30
Easy Integrations
30
Cons
Learning Curve
24
Steep Learning Curve
14
Difficult Learning
11
Limited Customization
9
Difficult Setup
7
Twixor features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.5
Control
Average: 8.8
9.6
Analytics
Average: 8.5
9.3
Collection of information
Average: 8.7
Seller Details
Seller
Twixor
Company Website
Year Founded
2019
HQ Location
Singapore, SG
LinkedIn® Page
www.linkedin.com
94 employees on LinkedIn®
Jotform AI Agents
(102)4.5 out of 5
88th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jotform AI Agents are automated real-time assistants designed to help your users at any time of day or night. AI Agents are the future of customer service. Train and customize your own personal AI Age

    Users
    No information available
    Industries
    • Insurance
    • Computer Software
    Market Segment
    • 81% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Jotform AI Agents are automated assistants designed to assist with form creation and data automation.
    • Users like the quick and accurate assistance provided by Jotform AI Agents, which save valuable time by intelligently suggesting form fields, automating workflows, and refining form logic based on intent.
    • Users experienced issues with the AI not fully understanding their intent, generic suggestions, and a lack of customization options for more complex or industry-specific use cases.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Jotform AI Agents Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Artificial Intelligence
    28
    Time-saving
    27
    Ease of Use
    20
    Features
    14
    Easy Setup
    13
    Cons
    AI Limitations
    16
    Learning Curve
    11
    Limited AI Capabilities
    10
    Limited Customization
    5
    Unclear Understanding
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Jotform AI Agents features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Control
    Average: 8.8
    8.2
    Analytics
    Average: 8.5
    9.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Jotform
    Company Website
    Year Founded
    2006
    HQ Location
    San Francisco, California
    Twitter
    @Jotform
    39,952 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    836 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Jotform AI Agents are automated real-time assistants designed to help your users at any time of day or night. AI Agents are the future of customer service. Train and customize your own personal AI Age

Users
No information available
Industries
  • Insurance
  • Computer Software
Market Segment
  • 81% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Jotform AI Agents are automated assistants designed to assist with form creation and data automation.
  • Users like the quick and accurate assistance provided by Jotform AI Agents, which save valuable time by intelligently suggesting form fields, automating workflows, and refining form logic based on intent.
  • Users experienced issues with the AI not fully understanding their intent, generic suggestions, and a lack of customization options for more complex or industry-specific use cases.
Jotform AI Agents Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Artificial Intelligence
28
Time-saving
27
Ease of Use
20
Features
14
Easy Setup
13
Cons
AI Limitations
16
Learning Curve
11
Limited AI Capabilities
10
Limited Customization
5
Unclear Understanding
4
Jotform AI Agents features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.0
Control
Average: 8.8
8.2
Analytics
Average: 8.5
9.0
Collection of information
Average: 8.7
Seller Details
Seller
Jotform
Company Website
Year Founded
2006
HQ Location
San Francisco, California
Twitter
@Jotform
39,952 Twitter followers
LinkedIn® Page
www.linkedin.com
836 employees on LinkedIn®
Sense
(552)4.5 out of 5
Optimized for quick response
43rd Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sense is a type of AI-powered talent engagement solution designed to help organizations streamline their recruitment processes while enhancing the candidate experience. By integrating advanced technol

    Users
    • Recruiter
    • Branch Manager
    Industries
    • Staffing and Recruiting
    • Hospital & Health Care
    Market Segment
    • 54% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sense Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Messaging Features
    27
    Communication
    22
    Helpful
    17
    Email Communication
    14
    Cons
    Messaging Issues
    17
    Glitches
    9
    Slow Loading
    9
    Technical Issues
    9
    Integration Issues
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sense features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Control
    Average: 8.8
    8.8
    Analytics
    Average: 8.5
    8.8
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sense
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, US
    Twitter
    @Sense_HQ
    992 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    457 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sense is a type of AI-powered talent engagement solution designed to help organizations streamline their recruitment processes while enhancing the candidate experience. By integrating advanced technol

Users
  • Recruiter
  • Branch Manager
Industries
  • Staffing and Recruiting
  • Hospital & Health Care
Market Segment
  • 54% Mid-Market
  • 32% Small-Business
Sense Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Messaging Features
27
Communication
22
Helpful
17
Email Communication
14
Cons
Messaging Issues
17
Glitches
9
Slow Loading
9
Technical Issues
9
Integration Issues
7
Sense features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.8
Control
Average: 8.8
8.8
Analytics
Average: 8.5
8.8
Collection of information
Average: 8.7
Seller Details
Seller
Sense
Company Website
Year Founded
2016
HQ Location
San Francisco, US
Twitter
@Sense_HQ
992 Twitter followers
LinkedIn® Page
www.linkedin.com
457 employees on LinkedIn®
Drift
(1,252)4.4 out of 5
Optimized for quick response
23rd Easiest To Use in Chatbots software
View top Consulting Services for Drift
Save to My Lists
Entry Level Price:Starting at $2,500.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touc

    Users
    • Sales Development Representative
    • Business Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Drift Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    175
    Helpful
    156
    Features
    98
    Lead Generation
    83
    Chat Features
    70
    Cons
    Missing Features
    46
    Notification Issues
    34
    Inadequate Notifications
    26
    Learning Curve
    26
    Chat Management
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Drift features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.8
    8.1
    Analytics
    Average: 8.5
    8.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesloft
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @Salesloft
    18,624 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,199 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touc

Users
  • Sales Development Representative
  • Business Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 27% Small-Business
Drift Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
175
Helpful
156
Features
98
Lead Generation
83
Chat Features
70
Cons
Missing Features
46
Notification Issues
34
Inadequate Notifications
26
Learning Curve
26
Chat Management
25
Drift features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.8
8.1
Analytics
Average: 8.5
8.2
Collection of information
Average: 8.7
Seller Details
Seller
Salesloft
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@Salesloft
18,624 Twitter followers
LinkedIn® Page
www.linkedin.com
1,199 employees on LinkedIn®
Qualified
(1,218)4.9 out of 5
2nd Easiest To Use in Chatbots software
View top Consulting Services for Qualified
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the

    Users
    • Sales Development Representative
    • Marketing Operations Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Mid-Market
    • 20% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Qualified Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    276
    Helpful
    244
    Features
    192
    Ease of Use
    191
    Customer Service
    190
    Cons
    Learning Curve
    74
    Missing Features
    67
    Steep Learning Curve
    48
    Limited Customization
    31
    Limited Features
    30
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Qualified features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
    9.5
    Control
    Average: 8.8
    9.3
    Analytics
    Average: 8.5
    9.5
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Qualified.com
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, CA
    Twitter
    @tryqualified
    641 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    261 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the

Users
  • Sales Development Representative
  • Marketing Operations Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Mid-Market
  • 20% Enterprise
Qualified Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
276
Helpful
244
Features
192
Ease of Use
191
Customer Service
190
Cons
Learning Curve
74
Missing Features
67
Steep Learning Curve
48
Limited Customization
31
Limited Features
30
Qualified features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.2
9.5
Control
Average: 8.8
9.3
Analytics
Average: 8.5
9.5
Collection of information
Average: 8.7
Seller Details
Seller
Qualified.com
Company Website
Year Founded
2018
HQ Location
San Francisco, CA
Twitter
@tryqualified
641 Twitter followers
LinkedIn® Page
www.linkedin.com
261 employees on LinkedIn®
NewOaks AI
(23)5.0 out of 5
40th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    🔥While AI chat assistants can offer advanced chatbot solutions, a lot of chatbot builders may not provide the same level of specialized text SMS services ⚡️, calendar integration for conversational ap

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NewOaks AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Features
    14
    Customer Support
    12
    Helpful
    11
    Integrations
    11
    Cons
    Interface Issues
    4
    Layout Issues
    4
    Learning Curve
    3
    Integration Issues
    2
    Missing Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NewOaks AI features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Control
    Average: 8.8
    8.2
    Analytics
    Average: 8.5
    9.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NewOaks LLC
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

🔥While AI chat assistants can offer advanced chatbot solutions, a lot of chatbot builders may not provide the same level of specialized text SMS services ⚡️, calendar integration for conversational ap

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 100% Small-Business
NewOaks AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Features
14
Customer Support
12
Helpful
11
Integrations
11
Cons
Interface Issues
4
Layout Issues
4
Learning Curve
3
Integration Issues
2
Missing Features
2
NewOaks AI features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
8.9
Control
Average: 8.8
8.2
Analytics
Average: 8.5
9.0
Collection of information
Average: 8.7
Seller Details
Seller
NewOaks LLC
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Chatsimple
(28)4.9 out of 5
37th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chatsimple is a type of AI-driven sales and support solution designed to assist businesses in engaging with website visitors effectively. By utilizing advanced artificial intelligence, Chatsimple inte

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 86% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Chatsimple Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Setup
    6
    Customer Support
    5
    Ease of Use
    4
    Efficiency
    3
    Features
    3
    Cons
    Cost
    2
    Expensive
    2
    Software Bugs
    2
    AI Limitations
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chatsimple features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Control
    Average: 8.8
    8.4
    Analytics
    Average: 8.5
    9.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chatsimple Inc.
    Company Website
    HQ Location
    Toronto, ON
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chatsimple is a type of AI-driven sales and support solution designed to assist businesses in engaging with website visitors effectively. By utilizing advanced artificial intelligence, Chatsimple inte

Users
No information available
Industries
No information available
Market Segment
  • 86% Small-Business
  • 14% Mid-Market
Chatsimple Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Setup
6
Customer Support
5
Ease of Use
4
Efficiency
3
Features
3
Cons
Cost
2
Expensive
2
Software Bugs
2
AI Limitations
1
Poor Customer Support
1
Chatsimple features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
8.9
Control
Average: 8.8
8.4
Analytics
Average: 8.5
9.2
Collection of information
Average: 8.7
Seller Details
Seller
Chatsimple Inc.
Company Website
HQ Location
Toronto, ON
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Brevo Marketing Platform
(2,358)4.5 out of 5
Optimized for quick response
34th Easiest To Use in Chatbots software
View top Consulting Services for Brevo Marketing Platform
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 12% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Brevo is a marketing platform used for handling contact form submissions, email marketing, automation, and customer relationship management, integrating with various systems and tools.
    • Reviewers frequently mention the ease of use, intuitive design, and excellent customer support, along with the platform's ability to effectively manage campaigns and automate emails.
    • Reviewers mentioned some issues with the platform, such as a steep learning curve, limitations in customization and reporting features, and occasional bugs or slow performance.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Brevo Marketing Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    424
    Features
    252
    Email Marketing
    239
    Email Management
    197
    Simple
    188
    Cons
    Missing Features
    111
    Limited Features
    102
    Expensive
    74
    Email Issues
    71
    Learning Curve
    71
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Brevo Marketing Platform features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    7.6
    Control
    Average: 8.8
    8.8
    Analytics
    Average: 8.5
    8.3
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brevo
    Company Website
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @brevo_official
    15,938 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    788 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 12% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Brevo is a marketing platform used for handling contact form submissions, email marketing, automation, and customer relationship management, integrating with various systems and tools.
  • Reviewers frequently mention the ease of use, intuitive design, and excellent customer support, along with the platform's ability to effectively manage campaigns and automate emails.
  • Reviewers mentioned some issues with the platform, such as a steep learning curve, limitations in customization and reporting features, and occasional bugs or slow performance.
Brevo Marketing Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
424
Features
252
Email Marketing
239
Email Management
197
Simple
188
Cons
Missing Features
111
Limited Features
102
Expensive
74
Email Issues
71
Learning Curve
71
Brevo Marketing Platform features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
7.6
Control
Average: 8.8
8.8
Analytics
Average: 8.5
8.3
Collection of information
Average: 8.7
Seller Details
Seller
Brevo
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@brevo_official
15,938 Twitter followers
LinkedIn® Page
www.linkedin.com
788 employees on LinkedIn®
QuickReply.ai
(47)4.8 out of 5
29th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Starting at $50.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    QuickReply.ai is a purpose-built WhatsApp Marketing Automation platform designed specifically for D2C brands and online stores. Our platform is dedicated to helping brands convert one-time visitors

    Users
    No information available
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 62% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • QuickReply.ai is a tool that allows businesses to automate WhatsApp messages, providing efficient and personalized communication.
    • Reviewers like the user-friendly interface, the responsive support team, and the powerful automation features that streamline communication and provide real-time insights on WhatsApp activities.
    • Users experienced a slight learning curve at first, occasional delays in template approval, and some found the pricing not ideal for startups or small businesses with tight budgets.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • QuickReply.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    16
    Ease of Use
    11
    Automation
    6
    Efficiency
    4
    Easy Setup
    3
    Cons
    Cost
    4
    Layout Issues
    2
    AI Limitations
    1
    Chat Management
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • QuickReply.ai features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.8
    8.5
    Analytics
    Average: 8.5
    9.1
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    QuickReply
    Year Founded
    2021
    HQ Location
    Gurugram, IN
    Twitter
    @QuickReplyai
    37 Twitter followers
    LinkedIn® Page
    in.linkedin.com
    36 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

QuickReply.ai is a purpose-built WhatsApp Marketing Automation platform designed specifically for D2C brands and online stores. Our platform is dedicated to helping brands convert one-time visitors

Users
No information available
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 62% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • QuickReply.ai is a tool that allows businesses to automate WhatsApp messages, providing efficient and personalized communication.
  • Reviewers like the user-friendly interface, the responsive support team, and the powerful automation features that streamline communication and provide real-time insights on WhatsApp activities.
  • Users experienced a slight learning curve at first, occasional delays in template approval, and some found the pricing not ideal for startups or small businesses with tight budgets.
QuickReply.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
16
Ease of Use
11
Automation
6
Efficiency
4
Easy Setup
3
Cons
Cost
4
Layout Issues
2
AI Limitations
1
Chat Management
1
Learning Curve
1
QuickReply.ai features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.8
8.5
Analytics
Average: 8.5
9.1
Collection of information
Average: 8.7
Seller Details
Seller
QuickReply
Year Founded
2021
HQ Location
Gurugram, IN
Twitter
@QuickReplyai
37 Twitter followers
LinkedIn® Page
in.linkedin.com
36 employees on LinkedIn®
AtomChat.io
(52)4.8 out of 5
22nd Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AtomChat uses Generative AI to Automate Customer service inquiries and Lead generation, improving customer satisfaction and lead conversion via Messaging. Here you can find some Key features: - Auto

    Users
    No information available
    Industries
    • Automotive
    • Higher Education
    Market Segment
    • 56% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AtomChat.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    4
    Customer Support
    2
    Easy Setup
    2
    AI Technology
    1
    Automation
    1
    Cons
    Functionality Issues
    1
    Inefficiency
    1
    Integration Issues
    1
    Issue Resolution
    1
    Software Bugs
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AtomChat.io features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Control
    Average: 8.8
    9.0
    Analytics
    Average: 8.5
    9.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AtomChat.io
    Year Founded
    2019
    HQ Location
    Simpsonville, US
    LinkedIn® Page
    www.linkedin.com
    125 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AtomChat uses Generative AI to Automate Customer service inquiries and Lead generation, improving customer satisfaction and lead conversion via Messaging. Here you can find some Key features: - Auto

Users
No information available
Industries
  • Automotive
  • Higher Education
Market Segment
  • 56% Mid-Market
  • 37% Small-Business
AtomChat.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
4
Customer Support
2
Easy Setup
2
AI Technology
1
Automation
1
Cons
Functionality Issues
1
Inefficiency
1
Integration Issues
1
Issue Resolution
1
Software Bugs
1
AtomChat.io features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.1
Control
Average: 8.8
9.0
Analytics
Average: 8.5
9.2
Collection of information
Average: 8.7
Seller Details
Seller
AtomChat.io
Year Founded
2019
HQ Location
Simpsonville, US
LinkedIn® Page
www.linkedin.com
125 employees on LinkedIn®
AiSensy
(82)4.3 out of 5
26th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AiSensy is a Whatsapp Chatbot, CRM & Marketing Platform. You can Boost your Sales & Automate your Support, Send Broadcast messages to thousands of users and manage Whatsapp Contacts on AiSensy

    Users
    • Director
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 89% Small-Business
    • 10% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • AiSensy is a platform that streamlines WhatsApp marketing by allowing users to send targeted broadcasts and manage campaigns.
    • Users like the user-friendly interface, the ease of creating message templates, managing campaigns, and the excellent API support provided by AiSensy.
    • Users mentioned concerns about data security, as there is no option to delete uploaded contact lists, and the template approval process can sometimes take longer than expected.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AiSensy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Customer Support
    19
    User Interface
    9
    Features
    8
    Helpful
    8
    Cons
    Poor Response
    6
    Cost
    4
    Poor Customer Support
    4
    Expensive
    3
    Account Management Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AiSensy features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Control
    Average: 8.8
    8.4
    Analytics
    Average: 8.5
    8.5
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Triny
    Year Founded
    2017
    HQ Location
    Noida , Delhi NCR
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AiSensy is a Whatsapp Chatbot, CRM & Marketing Platform. You can Boost your Sales & Automate your Support, Send Broadcast messages to thousands of users and manage Whatsapp Contacts on AiSensy

Users
  • Director
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 89% Small-Business
  • 10% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • AiSensy is a platform that streamlines WhatsApp marketing by allowing users to send targeted broadcasts and manage campaigns.
  • Users like the user-friendly interface, the ease of creating message templates, managing campaigns, and the excellent API support provided by AiSensy.
  • Users mentioned concerns about data security, as there is no option to delete uploaded contact lists, and the template approval process can sometimes take longer than expected.
AiSensy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Customer Support
19
User Interface
9
Features
8
Helpful
8
Cons
Poor Response
6
Cost
4
Poor Customer Support
4
Expensive
3
Account Management Issues
2
AiSensy features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.6
Control
Average: 8.8
8.4
Analytics
Average: 8.5
8.5
Collection of information
Average: 8.7
Seller Details
Seller
Triny
Year Founded
2017
HQ Location
Noida , Delhi NCR
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Getgabs
(29)4.9 out of 5
18th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Getgabs is an end-to-end WhatsApp API solution designed for small and medium sized businesses. Revolutionize sales, marketing & support with the Getgabs' WhatsApp Business APIplatform. With Getgab

    Users
    No information available
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 93% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Getgabs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    14
    Ease of Use
    11
    Easy Setup
    7
    Features
    7
    Staff Support
    6
    Cons
    UX Improvement
    2
    Cost
    1
    Layout Issues
    1
    Limited Customization
    1
    Limited Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Getgabs features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Control
    Average: 8.8
    10.0
    Analytics
    Average: 8.5
    10.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Getgabs llp
    Year Founded
    2023
    HQ Location
    Jaipur, Rajasthan
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Getgabs is an end-to-end WhatsApp API solution designed for small and medium sized businesses. Revolutionize sales, marketing & support with the Getgabs' WhatsApp Business APIplatform. With Getgab

Users
No information available
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 93% Small-Business
  • 7% Mid-Market
Getgabs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
14
Ease of Use
11
Easy Setup
7
Features
7
Staff Support
6
Cons
UX Improvement
2
Cost
1
Layout Issues
1
Limited Customization
1
Limited Features
1
Getgabs features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
10.0
Control
Average: 8.8
10.0
Analytics
Average: 8.5
10.0
Collection of information
Average: 8.7
Seller Details
Seller
Getgabs llp
Year Founded
2023
HQ Location
Jaipur, Rajasthan
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Qlik Sense
(917)4.4 out of 5
69th Easiest To Use in Chatbots software
View top Consulting Services for Qlik Sense
Save to My Lists
Entry Level Price:$30 USD/user/month. Bi...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Qlik Sense empowers people to make better data-driven decisions and take action. The solution provides augmented analytics for every business need from visualization and dashboards to natural language

    Users
    • Consultant
    • Data Analyst
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 41% Enterprise
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Qlik Sense Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Data Visualization
    8
    Ease of Use
    8
    User Interface
    5
    Analytics
    4
    Dashboard Management
    4
    Cons
    Slow Performance
    4
    Data Management
    3
    Import Issues
    3
    Missing Features
    3
    Slow Loading
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Qlik Sense features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Control
    Average: 8.8
    9.4
    Analytics
    Average: 8.5
    9.7
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Qlik
    Year Founded
    1993
    HQ Location
    Radnor, PA
    Twitter
    @qlik
    64,994 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,349 employees on LinkedIn®
    Phone
    1 (888) 994-9854
Product Description
How are these determined?Information
This description is provided by the seller.

Qlik Sense empowers people to make better data-driven decisions and take action. The solution provides augmented analytics for every business need from visualization and dashboards to natural language

Users
  • Consultant
  • Data Analyst
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 41% Enterprise
  • 41% Mid-Market
Qlik Sense Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Data Visualization
8
Ease of Use
8
User Interface
5
Analytics
4
Dashboard Management
4
Cons
Slow Performance
4
Data Management
3
Import Issues
3
Missing Features
3
Slow Loading
3
Qlik Sense features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.2
9.3
Control
Average: 8.8
9.4
Analytics
Average: 8.5
9.7
Collection of information
Average: 8.7
Seller Details
Seller
Qlik
Year Founded
1993
HQ Location
Radnor, PA
Twitter
@qlik
64,994 Twitter followers
LinkedIn® Page
www.linkedin.com
4,349 employees on LinkedIn®
Phone
1 (888) 994-9854
HelpCrunch
(232)4.7 out of 5
28th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:15 $
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features include: -

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 83% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HelpCrunch Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Helpful
    25
    Customer Support
    23
    Features
    18
    Chat Features
    13
    Cons
    Limited Features
    8
    Chat Functionality
    7
    Missing Features
    7
    Chat Functionality Issues
    5
    Chat Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HelpCrunch features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Control
    Average: 8.8
    9.1
    Analytics
    Average: 8.5
    9.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HelpCrunch
    Year Founded
    2016
    HQ Location
    Palo Alto, CA
    Twitter
    @HelpCrunchCom
    334 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features include: -

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 83% Small-Business
  • 16% Mid-Market
HelpCrunch Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Helpful
25
Customer Support
23
Features
18
Chat Features
13
Cons
Limited Features
8
Chat Functionality
7
Missing Features
7
Chat Functionality Issues
5
Chat Issues
5
HelpCrunch features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.1
Control
Average: 8.8
9.1
Analytics
Average: 8.5
9.2
Collection of information
Average: 8.7
Seller Details
Seller
HelpCrunch
Year Founded
2016
HQ Location
Palo Alto, CA
Twitter
@HelpCrunchCom
334 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
SleekFlow
(170)4.6 out of 5
59th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SleekFlow is an agentic AI platform that transforms conversations into sales. Trusted by over 1,500 enterprises across over 80 countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live

    Users
    • Director
    • Founder
    Industries
    • Retail
    • Education Management
    Market Segment
    • 78% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SleekFlow is a customer communication management tool that centralizes interactions across various platforms like WhatsApp, Instagram, and Facebook in one place.
    • Reviewers like the automation tools and broadcast features that save them time, the user-friendly interface, and the responsive customer support that helps with setup and troubleshooting.
    • Users mentioned issues with the tool's lagging, bugs, and lack of monitoring, which impacted agent incentives and customer communication, and also expressed dissatisfaction with the pricing and the limited customization options for developers.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SleekFlow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    83
    Customer Support
    70
    Features
    39
    Helpful
    38
    Automation
    35
    Cons
    Missing Features
    24
    Expensive
    22
    Messaging Issues
    22
    Bugs
    20
    Limited Features
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SleekFlow features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Control
    Average: 8.8
    8.3
    Analytics
    Average: 8.5
    8.3
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SleekFlow
    Year Founded
    2019
    HQ Location
    Singapore, SG
    Twitter
    @sleekflow_io
    91 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    198 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SleekFlow is an agentic AI platform that transforms conversations into sales. Trusted by over 1,500 enterprises across over 80 countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live

Users
  • Director
  • Founder
Industries
  • Retail
  • Education Management
Market Segment
  • 78% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SleekFlow is a customer communication management tool that centralizes interactions across various platforms like WhatsApp, Instagram, and Facebook in one place.
  • Reviewers like the automation tools and broadcast features that save them time, the user-friendly interface, and the responsive customer support that helps with setup and troubleshooting.
  • Users mentioned issues with the tool's lagging, bugs, and lack of monitoring, which impacted agent incentives and customer communication, and also expressed dissatisfaction with the pricing and the limited customization options for developers.
SleekFlow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
83
Customer Support
70
Features
39
Helpful
38
Automation
35
Cons
Missing Features
24
Expensive
22
Messaging Issues
22
Bugs
20
Limited Features
18
SleekFlow features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.5
Control
Average: 8.8
8.3
Analytics
Average: 8.5
8.3
Collection of information
Average: 8.7
Seller Details
Seller
SleekFlow
Year Founded
2019
HQ Location
Singapore, SG
Twitter
@sleekflow_io
91 Twitter followers
LinkedIn® Page
www.linkedin.com
198 employees on LinkedIn®
Gallabox
(167)4.6 out of 5
50th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:$89.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gallabox is a comprehensive communication solution designed to enhance customer engagement and streamline sales processes through the use of WhatsApp Business APIs. This platform enables businesses to

    Users
    • Founder
    • CEO
    Industries
    • Education Management
    • Apparel & Fashion
    Market Segment
    • 74% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gallabox is a tool for WhatsApp-based communication and automation, designed to integrate with CRM workflows and provide a range of features for business use.
    • Reviewers appreciate the ease of use, reliability, and customer support provided by Gallabox, along with its seamless integration with CRM systems and its practical, user-friendly interface.
    • Reviewers noted limitations in the reporting and dashboard features, a less polished mobile app, a lack of transparency in the pricing structure, and occasional inconsistencies in customer support response times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Gallabox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    61
    Ease of Use
    60
    Helpful
    41
    Staff Support
    34
    Features
    27
    Cons
    Missing Features
    15
    Learning Curve
    11
    Limited Features
    9
    Integration Issues
    8
    Poor Customer Support
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Gallabox features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Control
    Average: 8.8
    8.1
    Analytics
    Average: 8.5
    8.4
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MangoLeap
    Company Website
    Year Founded
    2020
    HQ Location
    Chennai, IN
    Twitter
    @gallabox
    140 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    88 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gallabox is a comprehensive communication solution designed to enhance customer engagement and streamline sales processes through the use of WhatsApp Business APIs. This platform enables businesses to

Users
  • Founder
  • CEO
Industries
  • Education Management
  • Apparel & Fashion
Market Segment
  • 74% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gallabox is a tool for WhatsApp-based communication and automation, designed to integrate with CRM workflows and provide a range of features for business use.
  • Reviewers appreciate the ease of use, reliability, and customer support provided by Gallabox, along with its seamless integration with CRM systems and its practical, user-friendly interface.
  • Reviewers noted limitations in the reporting and dashboard features, a less polished mobile app, a lack of transparency in the pricing structure, and occasional inconsistencies in customer support response times.
Gallabox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
61
Ease of Use
60
Helpful
41
Staff Support
34
Features
27
Cons
Missing Features
15
Learning Curve
11
Limited Features
9
Integration Issues
8
Poor Customer Support
8
Gallabox features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.5
Control
Average: 8.8
8.1
Analytics
Average: 8.5
8.4
Collection of information
Average: 8.7
Seller Details
Seller
MangoLeap
Company Website
Year Founded
2020
HQ Location
Chennai, IN
Twitter
@gallabox
140 Twitter followers
LinkedIn® Page
www.linkedin.com
88 employees on LinkedIn®
Ada
(154)4.6 out of 5
Optimized for quick response
64th Easiest To Use in Chatbots software
View top Consulting Services for Ada
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality service at scale, enabling enterprise co

    Users
    No information available
    Industries
    • Financial Services
    • Telecommunications
    Market Segment
    • 62% Mid-Market
    • 21% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Ada Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Helpful
    10
    Customer Support
    7
    Features
    7
    Easy Setup
    5
    Cons
    Integration Issues
    7
    Limited Features
    5
    Missing Features
    5
    Chat Management
    4
    Learning Curve
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ada features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Control
    Average: 8.8
    7.8
    Analytics
    Average: 8.5
    8.7
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ADA SUPPORT, INC.
    Company Website
    Year Founded
    2016
    HQ Location
    Toronto, Ontario
    Twitter
    @ada_cx
    1,743 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    424 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality service at scale, enabling enterprise co

Users
No information available
Industries
  • Financial Services
  • Telecommunications
Market Segment
  • 62% Mid-Market
  • 21% Small-Business
Ada Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Helpful
10
Customer Support
7
Features
7
Easy Setup
5
Cons
Integration Issues
7
Limited Features
5
Missing Features
5
Chat Management
4
Learning Curve
4
Ada features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.8
Control
Average: 8.8
7.8
Analytics
Average: 8.5
8.7
Collection of information
Average: 8.7
Seller Details
Seller
ADA SUPPORT, INC.
Company Website
Year Founded
2016
HQ Location
Toronto, Ontario
Twitter
@ada_cx
1,743 Twitter followers
LinkedIn® Page
www.linkedin.com
424 employees on LinkedIn®
Customers.ai
(429)4.8 out of 5
47th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Customers.ai is a powerful ecommerce solution that helps you identify your website visitors and reconnect with them through email and ads. It turns anonymous visitors into real leads by capturing and

    Users
    • Founder
    • Owner
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Customers.ai is an automated tool for anonymous visitors that provides detailed visitor identification data, integrates with various platforms, and offers features for lead capture and customer journey tracking.
    • Reviewers appreciate the accurate and detailed visitor identification data, the ease of use and setup, the seamless integration with other platforms, and the exceptional customer support provided by the team.
    • Users reported some technical issues during setup, occasional disconnections with Facebook, and a perceived complexity in the options for different configurations, which can be intimidating for some users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Customers.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    102
    Helpful
    89
    Ease of Use
    85
    Lead Generation
    75
    Customer Support
    67
    Cons
    Learning Curve
    13
    Learning Difficulty
    10
    Poor Customer Support
    10
    Steep Learning Curve
    9
    Cost
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Customers.ai features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.7
    Control
    Average: 8.8
    9.8
    Analytics
    Average: 8.5
    9.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Customers.ai
    Year Founded
    2018
    HQ Location
    Boston, Massachusetts
    Twitter
    @CustomersAI
    6,193 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Customers.ai is a powerful ecommerce solution that helps you identify your website visitors and reconnect with them through email and ads. It turns anonymous visitors into real leads by capturing and

Users
  • Founder
  • Owner
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Customers.ai is an automated tool for anonymous visitors that provides detailed visitor identification data, integrates with various platforms, and offers features for lead capture and customer journey tracking.
  • Reviewers appreciate the accurate and detailed visitor identification data, the ease of use and setup, the seamless integration with other platforms, and the exceptional customer support provided by the team.
  • Users reported some technical issues during setup, occasional disconnections with Facebook, and a perceived complexity in the options for different configurations, which can be intimidating for some users.
Customers.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
102
Helpful
89
Ease of Use
85
Lead Generation
75
Customer Support
67
Cons
Learning Curve
13
Learning Difficulty
10
Poor Customer Support
10
Steep Learning Curve
9
Cost
8
Customers.ai features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.7
Control
Average: 8.8
9.8
Analytics
Average: 8.5
9.9
Collection of information
Average: 8.7
Seller Details
Seller
Customers.ai
Year Founded
2018
HQ Location
Boston, Massachusetts
Twitter
@CustomersAI
6,193 Twitter followers
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
Forethought AI
(148)4.3 out of 5
Optimized for quick response
80th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Forethought's Agentic AI solution empowers customer-centric companies to deliver faster, smarter customer support that go beyond basic automation. By actively learning, making decisions, and providing

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 64% Mid-Market
    • 22% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Forethought AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    17
    Artificial Intelligence
    12
    Customer Satisfaction
    12
    Customer Support
    12
    Ease of Use
    10
    Cons
    Cost
    4
    Expensive
    4
    Limited Customization
    3
    Time-Consuming
    3
    Challenging Reporting
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Forethought AI features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    7.9
    Control
    Average: 8.8
    7.2
    Analytics
    Average: 8.5
    7.6
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Forethought
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @forethought_ai
    1,753 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    110 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Forethought's Agentic AI solution empowers customer-centric companies to deliver faster, smarter customer support that go beyond basic automation. By actively learning, making decisions, and providing

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 64% Mid-Market
  • 22% Small-Business
Forethought AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
17
Artificial Intelligence
12
Customer Satisfaction
12
Customer Support
12
Ease of Use
10
Cons
Cost
4
Expensive
4
Limited Customization
3
Time-Consuming
3
Challenging Reporting
2
Forethought AI features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
7.9
Control
Average: 8.8
7.2
Analytics
Average: 8.5
7.6
Collection of information
Average: 8.7
Seller Details
Seller
Forethought
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@forethought_ai
1,753 Twitter followers
LinkedIn® Page
www.linkedin.com
110 employees on LinkedIn®
Google Cloud Agent Assist
(46)4.0 out of 5
View top Consulting Services for Google Cloud Agent Assist
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Agent Assist is an easy to use and setup solution that leverages AI and workflows to make every agent more efficient through intelligent guidance. Agent Assist provides real time data and information

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Google Cloud Agent Assist Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Artificial Intelligence
    4
    Communication
    4
    Efficiency
    4
    Helpful
    4
    Cons
    Cost
    4
    Expensive
    4
    Learning Curve
    4
    AI Limitations
    3
    Cost Concerns
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Google Cloud Agent Assist features and usability ratings that predict user satisfaction
    6.3
    Has the product been a good partner in doing business?
    Average: 9.2
    7.2
    Control
    Average: 8.8
    6.5
    Analytics
    Average: 8.5
    8.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Google
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    32,763,567 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    310,860 employees on LinkedIn®
    Ownership
    NASDAQ:GOOG
Product Description
How are these determined?Information
This description is provided by the seller.

Agent Assist is an easy to use and setup solution that leverages AI and workflows to make every agent more efficient through intelligent guidance. Agent Assist provides real time data and information

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Small-Business
  • 28% Mid-Market
Google Cloud Agent Assist Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Artificial Intelligence
4
Communication
4
Efficiency
4
Helpful
4
Cons
Cost
4
Expensive
4
Learning Curve
4
AI Limitations
3
Cost Concerns
2
Google Cloud Agent Assist features and usability ratings that predict user satisfaction
6.3
Has the product been a good partner in doing business?
Average: 9.2
7.2
Control
Average: 8.8
6.5
Analytics
Average: 8.5
8.0
Collection of information
Average: 8.7
Seller Details
Seller
Google
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
32,763,567 Twitter followers
LinkedIn® Page
www.linkedin.com
310,860 employees on LinkedIn®
Ownership
NASDAQ:GOOG
Alhena AI
(34)4.9 out of 5
30th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Alhena (formerly Gleen) is the most accurate and highly capable generative AI-based solution designed to enhance customer service across all your channels. Typically, our customers see an ROI of 500%

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Alhena AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    10
    Ease of Use
    9
    Artificial Intelligence
    8
    Customer Support
    6
    Features
    6
    Cons
    Software Bugs
    2
    Chat Issues
    1
    Chat Management
    1
    Inadequate Response System
    1
    Integration Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Alhena AI features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Control
    Average: 8.8
    8.8
    Analytics
    Average: 8.5
    8.6
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Alhena AI
    Year Founded
    2022
    HQ Location
    Pleasanton, US
    LinkedIn® Page
    www.linkedin.com
    36 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Alhena (formerly Gleen) is the most accurate and highly capable generative AI-based solution designed to enhance customer service across all your channels. Typically, our customers see an ROI of 500%

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 68% Small-Business
  • 32% Mid-Market
Alhena AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
10
Ease of Use
9
Artificial Intelligence
8
Customer Support
6
Features
6
Cons
Software Bugs
2
Chat Issues
1
Chat Management
1
Inadequate Response System
1
Integration Issues
1
Alhena AI features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.1
Control
Average: 8.8
8.8
Analytics
Average: 8.5
8.6
Collection of information
Average: 8.7
Seller Details
Seller
Alhena AI
Year Founded
2022
HQ Location
Pleasanton, US
LinkedIn® Page
www.linkedin.com
36 employees on LinkedIn®
MessageMind
(21)5.0 out of 5
3rd Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At MessageMind, we've revolutionized customer service support by harnessing the power of AI to deliver fully human-like interactions, capable of handling a broad spectrum of customer needs, from suppo

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Small-Business
    • 48% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Messagemind is a platform that simplifies reputation management and allows for real-time collaboration on tickets through a live chat format.
    • Users like the ability to respond to reviews directly within the platform, the seamless integration of AI and live chat, and the efficient handling of inbound toll-free services in multiple countries.
    • Users mentioned the absence of built-in round-robin support, inconsistencies between the features available on the mobile and web apps, and the lack of more affordable entry-level options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • MessageMind Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    10
    Automation
    8
    Ease of Use
    8
    Easy Setup
    7
    Helpful
    7
    Cons
    Learning Curve
    4
    AI Limitations
    2
    Cost
    2
    Limited Customization
    2
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MessageMind features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Control
    Average: 8.8
    10.0
    Analytics
    Average: 8.5
    10.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MessageMind
    Year Founded
    2009
    HQ Location
    ,
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At MessageMind, we've revolutionized customer service support by harnessing the power of AI to deliver fully human-like interactions, capable of handling a broad spectrum of customer needs, from suppo

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Small-Business
  • 48% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Messagemind is a platform that simplifies reputation management and allows for real-time collaboration on tickets through a live chat format.
  • Users like the ability to respond to reviews directly within the platform, the seamless integration of AI and live chat, and the efficient handling of inbound toll-free services in multiple countries.
  • Users mentioned the absence of built-in round-robin support, inconsistencies between the features available on the mobile and web apps, and the lack of more affordable entry-level options.
MessageMind Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
10
Automation
8
Ease of Use
8
Easy Setup
7
Helpful
7
Cons
Learning Curve
4
AI Limitations
2
Cost
2
Limited Customization
2
Expensive
1
MessageMind features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.2
10.0
Control
Average: 8.8
10.0
Analytics
Average: 8.5
10.0
Collection of information
Average: 8.7
Seller Details
Seller
MessageMind
Year Founded
2009
HQ Location
,
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
BotSpace
(35)4.8 out of 5
25th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BotSpace is an AI-powered platform that helps businesses sell, support, and market on WhatsApp and Instagram. You can automate chats, send broadcasts, run campaigns, and manage customer conversati

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 69% Small-Business
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Botspace is a tool designed for enterprise level chatbot deployment, enabling rapid implementation and multi-platform automation.
    • Users frequently mention the exceptional customer support, the intuitive interface, powerful features, and the ability to streamline and scale WhatsApp marketing.
    • Users reported issues with the template design tool, expensive plans for startups or low-volume users, and a chat support team that is not qualified enough to understand problems.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BotSpace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Customer Support
    8
    Automation
    7
    Easy Integrations
    5
    Staff Support
    5
    Cons
    Chat Functionality Issues
    2
    Cost
    2
    Delayed Response
    2
    Expensive
    2
    Time Delays
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BotSpace features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Control
    Average: 8.8
    9.0
    Analytics
    Average: 8.5
    9.4
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BotSpace
    Year Founded
    2017
    HQ Location
    Pune, Maharashtra
    Twitter
    @botspaceHQ
    45 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BotSpace is an AI-powered platform that helps businesses sell, support, and market on WhatsApp and Instagram. You can automate chats, send broadcasts, run campaigns, and manage customer conversati

Users
No information available
Industries
  • Computer Software
Market Segment
  • 69% Small-Business
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Botspace is a tool designed for enterprise level chatbot deployment, enabling rapid implementation and multi-platform automation.
  • Users frequently mention the exceptional customer support, the intuitive interface, powerful features, and the ability to streamline and scale WhatsApp marketing.
  • Users reported issues with the template design tool, expensive plans for startups or low-volume users, and a chat support team that is not qualified enough to understand problems.
BotSpace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Customer Support
8
Automation
7
Easy Integrations
5
Staff Support
5
Cons
Chat Functionality Issues
2
Cost
2
Delayed Response
2
Expensive
2
Time Delays
2
BotSpace features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.1
Control
Average: 8.8
9.0
Analytics
Average: 8.5
9.4
Collection of information
Average: 8.7
Seller Details
Seller
BotSpace
Year Founded
2017
HQ Location
Pune, Maharashtra
Twitter
@botspaceHQ
45 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
BIK
(60)4.5 out of 5
70th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BIK (bik.ai) is the most intelligent conversational marketing platform helping E-commerce businesses drive multiple ROI. This platform enables a brand to transact automation with Chatbots, manage mult

    Users
    No information available
    Industries
    • Consumer Goods
    • Cosmetics
    Market Segment
    • 62% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BIK is a customer relationship management tool that integrates various business channels and services for easy navigation and messaging.
    • Users frequently mention the ease of use, the helpfulness of the support team, and the beneficial features such as task prioritization and journey-building that have boosted their revenue.
    • Users experienced issues with the appearance of tickets across different platforms, the inability to search tickets using keywords, disappearing messages older than three months, and a high rate of failed messages.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BIK Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    20
    Ease of Use
    20
    Helpful
    10
    Automation
    8
    Email Automation
    7
    Cons
    Missing Features
    5
    Limited Features
    4
    Required Improvements
    4
    Dashboard Issues
    2
    Learning Curve
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BIK features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Control
    Average: 8.8
    9.0
    Analytics
    Average: 8.5
    9.3
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BIK
    Year Founded
    2019
    HQ Location
    Palo Alto
    Twitter
    @Bikglobal
    41 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    323 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BIK (bik.ai) is the most intelligent conversational marketing platform helping E-commerce businesses drive multiple ROI. This platform enables a brand to transact automation with Chatbots, manage mult

Users
No information available
Industries
  • Consumer Goods
  • Cosmetics
Market Segment
  • 62% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BIK is a customer relationship management tool that integrates various business channels and services for easy navigation and messaging.
  • Users frequently mention the ease of use, the helpfulness of the support team, and the beneficial features such as task prioritization and journey-building that have boosted their revenue.
  • Users experienced issues with the appearance of tickets across different platforms, the inability to search tickets using keywords, disappearing messages older than three months, and a high rate of failed messages.
BIK Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
20
Ease of Use
20
Helpful
10
Automation
8
Email Automation
7
Cons
Missing Features
5
Limited Features
4
Required Improvements
4
Dashboard Issues
2
Learning Curve
2
BIK features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.6
Control
Average: 8.8
9.0
Analytics
Average: 8.5
9.3
Collection of information
Average: 8.7
Seller Details
Seller
BIK
Year Founded
2019
HQ Location
Palo Alto
Twitter
@Bikglobal
41 Twitter followers
LinkedIn® Page
www.linkedin.com
323 employees on LinkedIn®
Genesys Cloud CX
(1,432)4.4 out of 5
Optimized for quick response
32nd Easiest To Use in Chatbots software
View top Consulting Services for Genesys Cloud CX
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

    Users
    • Manager
    • Case Advocate
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 45% Mid-Market
    • 40% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Genesys Cloud CX is a platform that offers tools for routing, reporting, and workforce management, and integrates with existing systems for daily use across multiple departments.
    • Reviewers appreciate the platform's intuitive user interface, rapid implementation, reliable performance, seamless integrations, and its ability to support multiple clients efficiently.
    • Users experienced limitations in the reporting capabilities, issues with dashboard sync, and challenges with the reporting tools, data export formats, and the restricted options for exporting recordings.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Genesys Cloud CX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    127
    Features
    83
    Helpful
    57
    Reliability
    56
    Efficiency
    54
    Cons
    Limited Features
    57
    Missing Features
    54
    Missing Functionality
    36
    Inadequate Reporting
    34
    Limited Customization
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Genesys Cloud CX features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Control
    Average: 8.8
    8.5
    Analytics
    Average: 8.5
    8.7
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Genesys
    Company Website
    Year Founded
    1990
    HQ Location
    Menlo Park, CA
    Twitter
    @Genesys
    32,496 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,448 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

Users
  • Manager
  • Case Advocate
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 45% Mid-Market
  • 40% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Genesys Cloud CX is a platform that offers tools for routing, reporting, and workforce management, and integrates with existing systems for daily use across multiple departments.
  • Reviewers appreciate the platform's intuitive user interface, rapid implementation, reliable performance, seamless integrations, and its ability to support multiple clients efficiently.
  • Users experienced limitations in the reporting capabilities, issues with dashboard sync, and challenges with the reporting tools, data export formats, and the restricted options for exporting recordings.
Genesys Cloud CX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
127
Features
83
Helpful
57
Reliability
56
Efficiency
54
Cons
Limited Features
57
Missing Features
54
Missing Functionality
36
Inadequate Reporting
34
Limited Customization
27
Genesys Cloud CX features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.2
8.8
Control
Average: 8.8
8.5
Analytics
Average: 8.5
8.7
Collection of information
Average: 8.7
Seller Details
Seller
Genesys
Company Website
Year Founded
1990
HQ Location
Menlo Park, CA
Twitter
@Genesys
32,496 Twitter followers
LinkedIn® Page
www.linkedin.com
8,448 employees on LinkedIn®
Omnichat
(26)4.5 out of 5
76th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Omnichat provides professional chat commerce solutions for a wide range of retailers in Hong Kong, Taiwan, Singapore, Malaysia and the Asia-Pacific region. As the Official WhatsApp Business Solutions

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 50% Small-Business
    • 46% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Omnichat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Customer Engagement
    3
    Helpful
    3
    Messaging Features
    3
    Centralization
    2
    Cons
    Access Limitations
    2
    Delays
    2
    Account Management Issues
    1
    AI Limitations
    1
    Bugs
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Omnichat features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.8
    8.1
    Analytics
    Average: 8.5
    8.5
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Omnichat
    Year Founded
    2017
    HQ Location
    Hong Kong
    LinkedIn® Page
    hk.linkedin.com
    139 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Omnichat provides professional chat commerce solutions for a wide range of retailers in Hong Kong, Taiwan, Singapore, Malaysia and the Asia-Pacific region. As the Official WhatsApp Business Solutions

Users
No information available
Industries
  • Retail
Market Segment
  • 50% Small-Business
  • 46% Mid-Market
Omnichat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Customer Engagement
3
Helpful
3
Messaging Features
3
Centralization
2
Cons
Access Limitations
2
Delays
2
Account Management Issues
1
AI Limitations
1
Bugs
1
Omnichat features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.8
8.1
Analytics
Average: 8.5
8.5
Collection of information
Average: 8.7
Seller Details
Seller
Omnichat
Year Founded
2017
HQ Location
Hong Kong
LinkedIn® Page
hk.linkedin.com
139 employees on LinkedIn®
WotNot
(93)4.6 out of 5
79th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbo

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Education Management
    Market Segment
    • 67% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • WotNot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Customer Support
    17
    Helpful
    16
    Features
    14
    Integrations
    12
    Cons
    Integration Issues
    4
    Lack of Integrations
    4
    Limited Features
    3
    Missing Features
    3
    Cost
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • WotNot features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Control
    Average: 8.8
    8.8
    Analytics
    Average: 8.5
    9.1
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    WotNot
    Year Founded
    2018
    HQ Location
    Ahmedabad, Gujarat
    Twitter
    @wotnot
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbo

Users
No information available
Industries
  • Marketing and Advertising
  • Education Management
Market Segment
  • 67% Small-Business
  • 29% Mid-Market
WotNot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Customer Support
17
Helpful
16
Features
14
Integrations
12
Cons
Integration Issues
4
Lack of Integrations
4
Limited Features
3
Missing Features
3
Cost
2
WotNot features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
9.1
Control
Average: 8.8
8.8
Analytics
Average: 8.5
9.1
Collection of information
Average: 8.7
Seller Details
Seller
WotNot
Year Founded
2018
HQ Location
Ahmedabad, Gujarat
Twitter
@wotnot
2 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
Verloop.io
(230)4.7 out of 5
24th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Verloop.io is a leading Conversational AI platform that simplifies customer support automation, enabling businesses to deliver exceptional customer experiences. Using Machine Learning (ML), Automated

    Users
    • Director
    • Customer Happiness Champion
    Industries
    • Financial Services
    • Retail
    Market Segment
    • 49% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Verloop.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Customer Support
    3
    Helpful
    3
    Automation
    2
    Chat Features
    2
    Cons
    Bug Issues
    3
    Slow Performance
    3
    Chat Issues
    2
    Chat Management
    2
    Dashboard Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Verloop.io features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Control
    Average: 8.8
    9.4
    Analytics
    Average: 8.5
    9.4
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Verloop
    Year Founded
    2016
    HQ Location
    Bangalore
    Twitter
    @verloopio
    1,496 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    93 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Verloop.io is a leading Conversational AI platform that simplifies customer support automation, enabling businesses to deliver exceptional customer experiences. Using Machine Learning (ML), Automated

Users
  • Director
  • Customer Happiness Champion
Industries
  • Financial Services
  • Retail
Market Segment
  • 49% Mid-Market
  • 32% Small-Business
Verloop.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Customer Support
3
Helpful
3
Automation
2
Chat Features
2
Cons
Bug Issues
3
Slow Performance
3
Chat Issues
2
Chat Management
2
Dashboard Issues
2
Verloop.io features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
9.4
Control
Average: 8.8
9.4
Analytics
Average: 8.5
9.4
Collection of information
Average: 8.7
Seller Details
Seller
Verloop
Year Founded
2016
HQ Location
Bangalore
Twitter
@verloopio
1,496 Twitter followers
LinkedIn® Page
www.linkedin.com
93 employees on LinkedIn®
HighLevel
(513)4.6 out of 5
87th Easiest To Use in Chatbots software
View top Consulting Services for HighLevel
Save to My Lists
Entry Level Price:$297.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagra

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Consulting
    Market Segment
    • 63% Small-Business
    • 2% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HighLevel is a comprehensive platform designed to manage and improve workflow, with features well integrated and optimized for marketers and CRM professionals.
    • Reviewers appreciate the platform's versatility, its ability to integrate with other tools, the automation capabilities, and the responsive customer support team.
    • Users mentioned that the platform can be overwhelming to learn due to its comprehensive nature, it can be slow at times, and some found the scheduling of onboarding calls complicated.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HighLevel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    123
    Customer Support
    122
    Features
    121
    Feature Richness
    105
    Automation
    102
    Cons
    Learning Curve
    103
    Missing Features
    75
    Steep Learning Curve
    75
    Poor Customer Support
    54
    Not Intuitive
    40
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HighLevel features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Control
    Average: 8.8
    10.0
    Analytics
    Average: 8.5
    10.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HighLevel
    Company Website
    Year Founded
    2018
    HQ Location
    Dallas, Texas
    Twitter
    @gohighlevel
    6,657 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,490 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagra

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Consulting
Market Segment
  • 63% Small-Business
  • 2% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HighLevel is a comprehensive platform designed to manage and improve workflow, with features well integrated and optimized for marketers and CRM professionals.
  • Reviewers appreciate the platform's versatility, its ability to integrate with other tools, the automation capabilities, and the responsive customer support team.
  • Users mentioned that the platform can be overwhelming to learn due to its comprehensive nature, it can be slow at times, and some found the scheduling of onboarding calls complicated.
HighLevel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
123
Customer Support
122
Features
121
Feature Richness
105
Automation
102
Cons
Learning Curve
103
Missing Features
75
Steep Learning Curve
75
Poor Customer Support
54
Not Intuitive
40
HighLevel features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
10.0
Control
Average: 8.8
10.0
Analytics
Average: 8.5
10.0
Collection of information
Average: 8.7
Seller Details
Seller
HighLevel
Company Website
Year Founded
2018
HQ Location
Dallas, Texas
Twitter
@gohighlevel
6,657 Twitter followers
LinkedIn® Page
www.linkedin.com
1,490 employees on LinkedIn®
TARS
(171)4.6 out of 5
52nd Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tars empowers businesses to build AI agents that automate internal tasks and enhance customer experiences—without any coding. Our intuitive platform allows non-technical users to create AI-powered age

    Users
    • Owner
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 57% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TARS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    5
    Ease of Use
    4
    Helpful
    4
    Experience Satisfaction
    2
    Intuitive
    2
    Cons
    Limited Features
    3
    Limited Reporting
    2
    Missing Features
    2
    AI Limitations
    1
    Challenging Reporting
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TARS features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.8
    8.5
    Analytics
    Average: 8.5
    8.6
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TARS
    Year Founded
    2016
    HQ Location
    Newark, DE
    Twitter
    @hellotars_ai
    729 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    38 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tars empowers businesses to build AI agents that automate internal tasks and enhance customer experiences—without any coding. Our intuitive platform allows non-technical users to create AI-powered age

Users
  • Owner
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 57% Small-Business
  • 34% Mid-Market
TARS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
5
Ease of Use
4
Helpful
4
Experience Satisfaction
2
Intuitive
2
Cons
Limited Features
3
Limited Reporting
2
Missing Features
2
AI Limitations
1
Challenging Reporting
1
TARS features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.8
8.5
Analytics
Average: 8.5
8.6
Collection of information
Average: 8.7
Seller Details
Seller
TARS
Year Founded
2016
HQ Location
Newark, DE
Twitter
@hellotars_ai
729 Twitter followers
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®
Outgrow
(294)4.7 out of 5
Optimized for quick response
46th Easiest To Use in Chatbots software
Save to My Lists
DealsSpecial offer!
20% off: $11-480/mo
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 82% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Outgrow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    25
    Customer Support
    17
    Features
    13
    Helpful
    13
    Easy Creation
    12
    Cons
    Learning Curve
    8
    Missing Features
    6
    Complexity
    5
    Expensive
    5
    Steep Learning Curve
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Outgrow features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Control
    Average: 8.8
    9.7
    Analytics
    Average: 8.5
    9.5
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Outgrow
    Company Website
    Year Founded
    2012
    HQ Location
    New York, NY
    Twitter
    @OutgrowCo
    3,389 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    69 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 82% Small-Business
  • 15% Mid-Market
Outgrow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
25
Customer Support
17
Features
13
Helpful
13
Easy Creation
12
Cons
Learning Curve
8
Missing Features
6
Complexity
5
Expensive
5
Steep Learning Curve
5
Outgrow features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.2
Control
Average: 8.8
9.7
Analytics
Average: 8.5
9.5
Collection of information
Average: 8.7
Seller Details
Seller
Outgrow
Company Website
Year Founded
2012
HQ Location
New York, NY
Twitter
@OutgrowCo
3,389 Twitter followers
LinkedIn® Page
www.linkedin.com
69 employees on LinkedIn®
Watermelon
(80)4.5 out of 5
75th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Starting at €106.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Watermelon is the most user-friendly conversational AI platform to automate conversations, no coding required. Reduce your workload by connecting service channels, integrate your software and start au

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 66% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Watermelon Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    16
    Helpful
    16
    Ease of Use
    12
    AI Technology
    9
    Chatbot Development
    9
    Cons
    Expensive
    3
    Learning Curve
    3
    Steep Learning Curve
    3
    Inadequate AI Features
    2
    Limited Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Watermelon features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Control
    Average: 8.8
    7.6
    Analytics
    Average: 8.5
    7.7
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Watermelon
    Year Founded
    2018
    HQ Location
    Utrecht, NL
    Twitter
    @WatermelonHQ
    3,045 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    87 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Watermelon is the most user-friendly conversational AI platform to automate conversations, no coding required. Reduce your workload by connecting service channels, integrate your software and start au

Users
No information available
Industries
  • Retail
Market Segment
  • 66% Small-Business
  • 31% Mid-Market
Watermelon Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
16
Helpful
16
Ease of Use
12
AI Technology
9
Chatbot Development
9
Cons
Expensive
3
Learning Curve
3
Steep Learning Curve
3
Inadequate AI Features
2
Limited Features
2
Watermelon features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.2
Control
Average: 8.8
7.6
Analytics
Average: 8.5
7.7
Collection of information
Average: 8.7
Seller Details
Seller
Watermelon
Year Founded
2018
HQ Location
Utrecht, NL
Twitter
@WatermelonHQ
3,045 Twitter followers
LinkedIn® Page
www.linkedin.com
87 employees on LinkedIn®
Amplitude Guides & Surveys
(154)4.9 out of 5
Optimized for quick response
51st Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amplitude Guides & Surveys is a comprehensive in-app engagement tool designed to help teams deliver tailored user experiences through interactive guides and insightful surveys. This product empowe

    Users
    • CTO
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Amplitude Guides & Surveys Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    29
    Customer Support
    22
    Features
    19
    Helpful
    18
    Chatbots
    14
    Cons
    Learning Curve
    10
    Missing Features
    7
    Difficult Learning
    4
    Lack of Guidance
    4
    Limited Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Amplitude Guides & Surveys features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Control
    Average: 8.8
    9.3
    Analytics
    Average: 8.5
    9.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Amplitude
    Company Website
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @Amplitude_HQ
    20,969 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    936 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Amplitude Guides & Surveys is a comprehensive in-app engagement tool designed to help teams deliver tailored user experiences through interactive guides and insightful surveys. This product empowe

Users
  • CTO
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 32% Mid-Market
Amplitude Guides & Surveys Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
29
Customer Support
22
Features
19
Helpful
18
Chatbots
14
Cons
Learning Curve
10
Missing Features
7
Difficult Learning
4
Lack of Guidance
4
Limited Features
4
Amplitude Guides & Surveys features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
9.4
Control
Average: 8.8
9.3
Analytics
Average: 8.5
9.0
Collection of information
Average: 8.7
Seller Details
Seller
Amplitude
Company Website
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@Amplitude_HQ
20,969 Twitter followers
LinkedIn® Page
www.linkedin.com
936 employees on LinkedIn®
Zowie
(73)4.7 out of 5
73rd Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zowie is the Customer AI platform, equipping enterprises with AI Agents that handle every customer interaction — replacing outdated clicks and forms with natural, human-like conversations. Today’s

    Users
    No information available
    Industries
    • Retail
    • Consumer Services
    Market Segment
    • 48% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zowie Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Efficiency
    24
    Automation
    23
    Helpful
    19
    Messaging Automation
    17
    Cons
    Limited Features
    11
    Missing Features
    10
    Complexity
    8
    Limited Customization
    8
    Bugs
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zowie features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Control
    Average: 8.8
    8.5
    Analytics
    Average: 8.5
    8.8
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zowie Inc.
    Year Founded
    2019
    HQ Location
    New York
    Twitter
    @ZowieAI
    140 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    110 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zowie is the Customer AI platform, equipping enterprises with AI Agents that handle every customer interaction — replacing outdated clicks and forms with natural, human-like conversations. Today’s

Users
No information available
Industries
  • Retail
  • Consumer Services
Market Segment
  • 48% Small-Business
  • 40% Mid-Market
Zowie Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Efficiency
24
Automation
23
Helpful
19
Messaging Automation
17
Cons
Limited Features
11
Missing Features
10
Complexity
8
Limited Customization
8
Bugs
6
Zowie features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
9.1
Control
Average: 8.8
8.5
Analytics
Average: 8.5
8.8
Collection of information
Average: 8.7
Seller Details
Seller
Zowie Inc.
Year Founded
2019
HQ Location
New York
Twitter
@ZowieAI
140 Twitter followers
LinkedIn® Page
www.linkedin.com
110 employees on LinkedIn®
LiveChatAI
(49)4.5 out of 5
Save to My Lists
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reduce support volume and boost customer satisfaction in minutes with LiveChatAI — a powerful AI-driven live chat solution. Seamlessly combining human and AI support, LiveChatAI instantly answers cust

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 59% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LiveChatAI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    8
    Ease of Use
    4
    Easy Setup
    4
    Features
    4
    Helpful
    4
    Cons
    AI Limitations
    5
    Expensive
    2
    Learning Curve
    2
    Cost
    1
    Inaccuracy
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LiveChatAI features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.8
    8.6
    Analytics
    Average: 8.5
    9.6
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LiveChatAI
    Year Founded
    2023
    HQ Location
    N/A
    Twitter
    @LiveChatAI
    112 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reduce support volume and boost customer satisfaction in minutes with LiveChatAI — a powerful AI-driven live chat solution. Seamlessly combining human and AI support, LiveChatAI instantly answers cust

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 59% Small-Business
  • 35% Mid-Market
LiveChatAI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
8
Ease of Use
4
Easy Setup
4
Features
4
Helpful
4
Cons
AI Limitations
5
Expensive
2
Learning Curve
2
Cost
1
Inaccuracy
1
LiveChatAI features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.8
8.6
Analytics
Average: 8.5
9.6
Collection of information
Average: 8.7
Seller Details
Seller
LiveChatAI
Year Founded
2023
HQ Location
N/A
Twitter
@LiveChatAI
112 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
Signals
(138)4.9 out of 5
57th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:$749.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Signals revolutionizes the way businesses approach sales and marketing efficiency. Signals identifies crucial buying signals, ensuring accurate account targeting and engagement at just the right time.

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 52% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Signals Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    20
    Ease of Use
    17
    Lead Generation
    16
    Features
    15
    Customer Engagement
    14
    Cons
    Learning Curve
    11
    Steep Learning Curve
    5
    Learning Difficulty
    4
    Complexity
    3
    Identification Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Signals features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Control
    Average: 8.8
    9.4
    Analytics
    Average: 8.5
    9.4
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Signals
    Year Founded
    2018
    HQ Location
    Provo, US
    LinkedIn® Page
    www.linkedin.com
    109 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Signals revolutionizes the way businesses approach sales and marketing efficiency. Signals identifies crucial buying signals, ensuring accurate account targeting and engagement at just the right time.

Users
No information available
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 52% Small-Business
  • 43% Mid-Market
Signals Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
20
Ease of Use
17
Lead Generation
16
Features
15
Customer Engagement
14
Cons
Learning Curve
11
Steep Learning Curve
5
Learning Difficulty
4
Complexity
3
Identification Issues
3
Signals features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.2
9.4
Control
Average: 8.8
9.4
Analytics
Average: 8.5
9.4
Collection of information
Average: 8.7
Seller Details
Seller
Signals
Year Founded
2018
HQ Location
Provo, US
LinkedIn® Page
www.linkedin.com
109 employees on LinkedIn®
LiveAgent
(1,513)4.5 out of 5
53rd Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LiveAgent is a comprehensive help desk and live chat software designed to revolutionize customer support. By offering an all-in-one solution, LiveAgent empowers businesses to deliver personalized inte

    Users
    • CEO
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • LiveAgent is a customer service tool that helps process a large number of emails, delegate tasks within the team, and provide quick customer service replies.
    • Users like the AI features, the ease of ticket integration, the efficient documentation of notes or comments, and the ability to handle all customer inquiries via live chat with ease.
    • Users experienced issues with the lack of a live help agent online 24/7, the difficulty in migrating from previous systems, the need for better integration with the WhatsApp Business API, and the lack of a dedicated account manager.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LiveAgent Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    39
    Customer Support
    29
    Features
    29
    Helpful
    28
    Efficiency
    23
    Cons
    Lack of Features
    10
    Missing Features
    8
    Limited Features
    7
    Integration Issues
    6
    Steep Learning Curve
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LiveAgent features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.8
    8.3
    Analytics
    Average: 8.5
    8.8
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    QualityUnit
    Company Website
    Year Founded
    2004
    HQ Location
    Bratislava
    Twitter
    @qualityunit
    493 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    55 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LiveAgent is a comprehensive help desk and live chat software designed to revolutionize customer support. By offering an all-in-one solution, LiveAgent empowers businesses to deliver personalized inte

Users
  • CEO
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 67% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • LiveAgent is a customer service tool that helps process a large number of emails, delegate tasks within the team, and provide quick customer service replies.
  • Users like the AI features, the ease of ticket integration, the efficient documentation of notes or comments, and the ability to handle all customer inquiries via live chat with ease.
  • Users experienced issues with the lack of a live help agent online 24/7, the difficulty in migrating from previous systems, the need for better integration with the WhatsApp Business API, and the lack of a dedicated account manager.
LiveAgent Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
39
Customer Support
29
Features
29
Helpful
28
Efficiency
23
Cons
Lack of Features
10
Missing Features
8
Limited Features
7
Integration Issues
6
Steep Learning Curve
6
LiveAgent features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.8
8.3
Analytics
Average: 8.5
8.8
Collection of information
Average: 8.7
Seller Details
Seller
QualityUnit
Company Website
Year Founded
2004
HQ Location
Bratislava
Twitter
@qualityunit
493 Twitter followers
LinkedIn® Page
www.linkedin.com
55 employees on LinkedIn®
Kindly
(32)4.9 out of 5
61st Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Generative AI-powered AI agents built to automate support. We are one of Europe’s leading premium AI agent providers specializing in the development of artificial intelligence and automation solut

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 44% Mid-Market
    • 41% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kindly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    9
    Customer Support
    8
    Ease of Use
    8
    Features
    5
    Product Improvement
    5
    Cons
    Complexity
    2
    Difficult Setup
    2
    Learning Curve
    2
    Steep Learning Curve
    2
    Chatbot Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kindly features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Control
    Average: 8.8
    8.8
    Analytics
    Average: 8.5
    9.1
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kindly
    Year Founded
    2016
    HQ Location
    Oslo, NO
    LinkedIn® Page
    www.linkedin.com
    84 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Generative AI-powered AI agents built to automate support. We are one of Europe’s leading premium AI agent providers specializing in the development of artificial intelligence and automation solut

Users
No information available
Industries
No information available
Market Segment
  • 44% Mid-Market
  • 41% Small-Business
Kindly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
9
Customer Support
8
Ease of Use
8
Features
5
Product Improvement
5
Cons
Complexity
2
Difficult Setup
2
Learning Curve
2
Steep Learning Curve
2
Chatbot Issues
1
Kindly features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
8.9
Control
Average: 8.8
8.8
Analytics
Average: 8.5
9.1
Collection of information
Average: 8.7
Seller Details
Seller
Kindly
Year Founded
2016
HQ Location
Oslo, NO
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
Warmly
(198)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Warmly is the first autonomous sales orchestration platform purpose built for SMB sized revenue teams. The platform orchestrates metadata from sales enablement tools, B2B intent, and enrichment tools

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 89% Small-Business
    • 11% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Warmly is a platform that provides real-time visitor tracking, lead enrichment, and CRM integrations for businesses to understand their website visitors.
    • Users frequently mention the seamless integration with their tools, the ability to capture real-time lead data with clear insights, and the excellent support team.
    • Reviewers mentioned the high pricing for a 'SMB' product, the inaccuracy of data, and the lack of detailed contact information for website visitors.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Warmly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    72
    Lead Generation
    63
    Easy Setup
    52
    Helpful
    52
    Intent Data
    47
    Cons
    Data Inaccuracy
    24
    Lead Quality
    22
    Identification Issues
    19
    Inaccuracy
    19
    Inaccurate Data
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Warmly features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Control
    Average: 8.8
    10.0
    Analytics
    Average: 8.5
    10.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Warmly
    Year Founded
    2020
    HQ Location
    San Francisco, CA
    Twitter
    @warmlyai
    521 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    118 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Warmly is the first autonomous sales orchestration platform purpose built for SMB sized revenue teams. The platform orchestrates metadata from sales enablement tools, B2B intent, and enrichment tools

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 89% Small-Business
  • 11% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Warmly is a platform that provides real-time visitor tracking, lead enrichment, and CRM integrations for businesses to understand their website visitors.
  • Users frequently mention the seamless integration with their tools, the ability to capture real-time lead data with clear insights, and the excellent support team.
  • Reviewers mentioned the high pricing for a 'SMB' product, the inaccuracy of data, and the lack of detailed contact information for website visitors.
Warmly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
72
Lead Generation
63
Easy Setup
52
Helpful
52
Intent Data
47
Cons
Data Inaccuracy
24
Lead Quality
22
Identification Issues
19
Inaccuracy
19
Inaccurate Data
19
Warmly features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
10.0
Control
Average: 8.8
10.0
Analytics
Average: 8.5
10.0
Collection of information
Average: 8.7
Seller Details
Seller
Warmly
Year Founded
2020
HQ Location
San Francisco, CA
Twitter
@warmlyai
521 Twitter followers
LinkedIn® Page
www.linkedin.com
118 employees on LinkedIn®
yellow.ai
(106)4.4 out of 5
93rd Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully auto

    Users
    • Software Engineer
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 39% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • yellow.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Chatbot Development
    11
    Ease of Use
    11
    Integrations
    11
    Chatbots
    10
    Easy Integrations
    9
    Cons
    Steep Learning Curve
    7
    Learning Curve
    6
    Integration Issues
    4
    Poor Customer Support
    4
    AI Limitations
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • yellow.ai features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.8
    8.3
    Analytics
    Average: 8.5
    8.7
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    yellow.ai
    Year Founded
    2016
    HQ Location
    San Mateo, California
    Twitter
    @yellowdotai
    1,515 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    955 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully auto

Users
  • Software Engineer
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 39% Small-Business
  • 32% Mid-Market
yellow.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Chatbot Development
11
Ease of Use
11
Integrations
11
Chatbots
10
Easy Integrations
9
Cons
Steep Learning Curve
7
Learning Curve
6
Integration Issues
4
Poor Customer Support
4
AI Limitations
3
yellow.ai features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.8
8.3
Analytics
Average: 8.5
8.7
Collection of information
Average: 8.7
Seller Details
Seller
yellow.ai
Year Founded
2016
HQ Location
San Mateo, California
Twitter
@yellowdotai
1,515 Twitter followers
LinkedIn® Page
www.linkedin.com
955 employees on LinkedIn®
Userlike
(453)4.4 out of 5
94th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userlike is the leading software solution for customer messaging and support automation in Germany. It’s a unified messaging solution that lets companies receive messages from different channels in on

    Users
    • CEO
    • Marketing Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 80% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Userlike Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Call Management
    1
    Case Management
    1
    Contact Management
    1
    Easy Implementation
    1
    Easy Integrations
    1
    Cons
    Expensive
    1
    UX Improvement
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Userlike features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.1
    Control
    Average: 8.8
    8.2
    Analytics
    Average: 8.5
    7.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Userlike
    Year Founded
    2011
    HQ Location
    Cologne, Germany
    Twitter
    @userlike
    5,105 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userlike is the leading software solution for customer messaging and support automation in Germany. It’s a unified messaging solution that lets companies receive messages from different channels in on

Users
  • CEO
  • Marketing Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 80% Small-Business
  • 16% Mid-Market
Userlike Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Call Management
1
Case Management
1
Contact Management
1
Easy Implementation
1
Easy Integrations
1
Cons
Expensive
1
UX Improvement
1
Userlike features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.1
Control
Average: 8.8
8.2
Analytics
Average: 8.5
7.9
Collection of information
Average: 8.7
Seller Details
Seller
Userlike
Year Founded
2011
HQ Location
Cologne, Germany
Twitter
@userlike
5,105 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
Aivo
(133)4.5 out of 5
89th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Established in 2012, Aivo empowers businesses to elevate their customer service experience with proven artificial intelligence solutions. With Aivo, companies leverage advanced conversational and gene

    Users
    No information available
    Industries
    • Banking
    • Financial Services
    Market Segment
    • 44% Enterprise
    • 35% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Aivo features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.8
    8.0
    Analytics
    Average: 8.5
    8.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Engageware
    Year Founded
    2000
    HQ Location
    Tewksbury, MA
    Twitter
    @engageware
    2,923 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    122 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Established in 2012, Aivo empowers businesses to elevate their customer service experience with proven artificial intelligence solutions. With Aivo, companies leverage advanced conversational and gene

Users
No information available
Industries
  • Banking
  • Financial Services
Market Segment
  • 44% Enterprise
  • 35% Mid-Market
Aivo features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.8
8.0
Analytics
Average: 8.5
8.2
Collection of information
Average: 8.7
Seller Details
Seller
Engageware
Year Founded
2000
HQ Location
Tewksbury, MA
Twitter
@engageware
2,923 Twitter followers
LinkedIn® Page
www.linkedin.com
122 employees on LinkedIn®
Rulai
(82)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Small-Business
    • 22% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Rulai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Easy Setup
    4
    Customization
    3
    Easy Integrations
    3
    Efficiency
    3
    Cons
    AI Limitations
    1
    Connectivity Issues
    1
    Data Analytics Issues
    1
    Difficult Learning
    1
    Lack of Detail
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rulai features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.8
    9.0
    Analytics
    Average: 8.5
    8.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rulai
    Year Founded
    2016
    HQ Location
    Campbell, CA
    Twitter
    @Rulaiinc
    214 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Small-Business
  • 22% Enterprise
Rulai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Easy Setup
4
Customization
3
Easy Integrations
3
Efficiency
3
Cons
AI Limitations
1
Connectivity Issues
1
Data Analytics Issues
1
Difficult Learning
1
Lack of Detail
1
Rulai features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.8
9.0
Analytics
Average: 8.5
8.9
Collection of information
Average: 8.7
Seller Details
Seller
Rulai
Year Founded
2016
HQ Location
Campbell, CA
Twitter
@Rulaiinc
214 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Alana AI
(25)4.6 out of 5
66th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Olá, eu sou a Alana, uma inteligência artificial proprietária criada para atendimento, marketing e vendas. Eu nasci para melhorar o relacionamento entre marcas e clientes.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 80% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Alana AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    AI Technology
    1
    Conversational Interaction
    1
    Features
    1
    Helpful
    1
    Understanding
    1
    Cons
    Cost
    1
    Expensive
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Alana AI features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.8
    9.4
    Analytics
    Average: 8.5
    9.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Alana AI
    Year Founded
    2017
    HQ Location
    London, England
    LinkedIn® Page
    www.linkedin.com
    22 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Olá, eu sou a Alana, uma inteligência artificial proprietária criada para atendimento, marketing e vendas. Eu nasci para melhorar o relacionamento entre marcas e clientes.

Users
No information available
Industries
No information available
Market Segment
  • 80% Small-Business
  • 20% Mid-Market
Alana AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
AI Technology
1
Conversational Interaction
1
Features
1
Helpful
1
Understanding
1
Cons
Cost
1
Expensive
1
Poor Customer Support
1
Alana AI features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.8
9.4
Analytics
Average: 8.5
9.2
Collection of information
Average: 8.7
Seller Details
Seller
Alana AI
Year Founded
2017
HQ Location
London, England
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
Helpwise
(181)4.6 out of 5
84th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Helpwise is an easy to setup customer service platform that empowers customer facing teams to drive revenue for businesses. The all-in-one platform streamlines customer conversations across various ch

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 90% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Helpwise Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    14
    Ease of Use
    13
    Helpful
    13
    Features
    8
    Intuitive
    7
    Cons
    Missing Features
    8
    Technical Issues
    6
    Bugs
    4
    Learning Curve
    4
    Slow Loading
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Helpwise features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    7.3
    Control
    Average: 8.8
    7.3
    Analytics
    Average: 8.5
    8.3
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Saas Labs
    Year Founded
    2016
    HQ Location
    Palo Alto, California
    Twitter
    @saas_labs
    300 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    417 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Helpwise is an easy to setup customer service platform that empowers customer facing teams to drive revenue for businesses. The all-in-one platform streamlines customer conversations across various ch

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 90% Small-Business
  • 10% Mid-Market
Helpwise Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
14
Ease of Use
13
Helpful
13
Features
8
Intuitive
7
Cons
Missing Features
8
Technical Issues
6
Bugs
4
Learning Curve
4
Slow Loading
4
Helpwise features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
7.3
Control
Average: 8.8
7.3
Analytics
Average: 8.5
8.3
Collection of information
Average: 8.7
Seller Details
Seller
Saas Labs
Year Founded
2016
HQ Location
Palo Alto, California
Twitter
@saas_labs
300 Twitter followers
LinkedIn® Page
www.linkedin.com
417 employees on LinkedIn®
YourGPT Chatbot
(18)4.7 out of 5
56th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    YourGPT Chatbot is a no-code AI chatbot builder that enables users to create powerful and interactive chatbots without any coding knowledge. Supporting over 100 languages, it can be set up in under tw

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 72% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • YourGPT Chatbot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Customer Support
    5
    Customizability
    3
    Easy Creation
    3
    Integrations
    3
    Cons
    AI Limitations
    4
    Chat Management
    3
    Cost
    3
    Learning Curve
    3
    Difficult Learning
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • YourGPT Chatbot features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Control
    Average: 8.8
    8.1
    Analytics
    Average: 8.5
    8.7
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    YourGPT Chatbot
    HQ Location
    N/A
    Twitter
    @YourGPTAI
    151 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

YourGPT Chatbot is a no-code AI chatbot builder that enables users to create powerful and interactive chatbots without any coding knowledge. Supporting over 100 languages, it can be set up in under tw

Users
No information available
Industries
No information available
Market Segment
  • 72% Small-Business
  • 22% Mid-Market
YourGPT Chatbot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Customer Support
5
Customizability
3
Easy Creation
3
Integrations
3
Cons
AI Limitations
4
Chat Management
3
Cost
3
Learning Curve
3
Difficult Learning
1
YourGPT Chatbot features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.9
Control
Average: 8.8
8.1
Analytics
Average: 8.5
8.7
Collection of information
Average: 8.7
Seller Details
Seller
YourGPT Chatbot
HQ Location
N/A
Twitter
@YourGPTAI
151 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
IvyQuantum
(42)4.3 out of 5
95th Easiest To Use in Chatbots software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ivy.ai transcends the chatbot landscape as a scalable, AI-powered communication platform revolutionizing customer support. As the industry leader, Ivy offers high-IQ chatbot solutions tailored for hig

    Users
    No information available
    Industries
    • Higher Education
    Market Segment
    • 38% Mid-Market
    • 31% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • IvyQuantum Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Customer Support
    18
    Helpful
    13
    Features
    6
    Easy Implementation
    5
    Cons
    AI Limitations
    8
    Learning Curve
    7
    Bot Functionality
    6
    Chat Issues
    4
    Difficult Learning
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IvyQuantum features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Control
    Average: 8.8
    8.6
    Analytics
    Average: 8.5
    8.4
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ivy.ai
    Year Founded
    2016
    HQ Location
    Raleigh, US
    Twitter
    @ivychatbot
    200 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ivy.ai transcends the chatbot landscape as a scalable, AI-powered communication platform revolutionizing customer support. As the industry leader, Ivy offers high-IQ chatbot solutions tailored for hig

Users
No information available
Industries
  • Higher Education
Market Segment
  • 38% Mid-Market
  • 31% Enterprise
IvyQuantum Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Customer Support
18
Helpful
13
Features
6
Easy Implementation
5
Cons
AI Limitations
8
Learning Curve
7
Bot Functionality
6
Chat Issues
4
Difficult Learning
4
IvyQuantum features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.2
Control
Average: 8.8
8.6
Analytics
Average: 8.5
8.4
Collection of information
Average: 8.7
Seller Details
Seller
Ivy.ai
Year Founded
2016
HQ Location
Raleigh, US
Twitter
@ivychatbot
200 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
Botmake.io
(47)4.4 out of 5
90th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botmake.io is a super simple and clean no-code chatbot creation tool for business or entertainment purposes. Users can add a chatbot to their websites and improve the experience of their visitors.

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 68% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Botmake.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    29
    Easy Creation
    13
    Bot Customization
    11
    Chatbot Development
    9
    Understanding
    9
    Cons
    Expensive
    7
    Understanding Issues
    5
    Chatbot Limitations
    4
    Limited Customization
    4
    Limited Integration
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Botmake.io features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Botmake
    HQ Location
    N/A
    Twitter
    @botmakeofficial
    2,525 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Botmake.io is a super simple and clean no-code chatbot creation tool for business or entertainment purposes. Users can add a chatbot to their websites and improve the experience of their visitors.

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 68% Small-Business
  • 26% Mid-Market
Botmake.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
29
Easy Creation
13
Bot Customization
11
Chatbot Development
9
Understanding
9
Cons
Expensive
7
Understanding Issues
5
Chatbot Limitations
4
Limited Customization
4
Limited Integration
4
Botmake.io features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Botmake
HQ Location
N/A
Twitter
@botmakeofficial
2,525 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
SmatBot
(27)4.5 out of 5
83rd Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SmatBot, a subsidiary of ByteQuark Solutions, is a leading player in the AI-Powered chatbot industry with a presence globally in the United States, Middle East, and India with 5000+ active users. Our

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 70% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SmatBot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    8
    Ease of Use
    8
    Features
    8
    Easy Setup
    5
    Easy Integrations
    4
    Cons
    Image Limitations
    2
    Missing Features
    2
    Slow Loading
    2
    Slow Performance
    2
    Chat Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SmatBot features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Control
    Average: 8.8
    8.8
    Analytics
    Average: 8.5
    8.5
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SmatBot
    Year Founded
    2015
    HQ Location
    Hyderabad, Telengana
    Twitter
    @smatbot
    66 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SmatBot, a subsidiary of ByteQuark Solutions, is a leading player in the AI-Powered chatbot industry with a presence globally in the United States, Middle East, and India with 5000+ active users. Our

Users
No information available
Industries
No information available
Market Segment
  • 70% Small-Business
  • 26% Mid-Market
SmatBot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
8
Ease of Use
8
Features
8
Easy Setup
5
Easy Integrations
4
Cons
Image Limitations
2
Missing Features
2
Slow Loading
2
Slow Performance
2
Chat Management
1
SmatBot features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
9.1
Control
Average: 8.8
8.8
Analytics
Average: 8.5
8.5
Collection of information
Average: 8.7
Seller Details
Seller
SmatBot
Year Founded
2015
HQ Location
Hyderabad, Telengana
Twitter
@smatbot
66 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
Botmaker
(287)4.5 out of 5
71st Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botmaker is an advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels. With Botmaker you can build digital experiences with hybrid bo

    Users
    • Analista
    Industries
    • Financial Services
    • Telecommunications
    Market Segment
    • 60% Mid-Market
    • 26% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Botmaker Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Features
    5
    Easy Integrations
    3
    Effective
    3
    Integrations
    3
    Cons
    Poor Customer Support
    4
    Integration Issues
    2
    Limited Customization
    2
    Poor Reporting
    2
    UX Improvement
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Botmaker features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Control
    Average: 8.8
    7.9
    Analytics
    Average: 8.5
    8.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Botmaker
    Year Founded
    2016
    HQ Location
    Miami, US
    Twitter
    @botmaker_io
    315 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    190 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Botmaker is an advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels. With Botmaker you can build digital experiences with hybrid bo

Users
  • Analista
Industries
  • Financial Services
  • Telecommunications
Market Segment
  • 60% Mid-Market
  • 26% Small-Business
Botmaker Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Features
5
Easy Integrations
3
Effective
3
Integrations
3
Cons
Poor Customer Support
4
Integration Issues
2
Limited Customization
2
Poor Reporting
2
UX Improvement
2
Botmaker features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.6
Control
Average: 8.8
7.9
Analytics
Average: 8.5
8.2
Collection of information
Average: 8.7
Seller Details
Seller
Botmaker
Year Founded
2016
HQ Location
Miami, US
Twitter
@botmaker_io
315 Twitter followers
LinkedIn® Page
www.linkedin.com
190 employees on LinkedIn®
LimeChat
(31)4.6 out of 5
82nd Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LimeChat is an AI-powered Conversational Commerce suite that helps brands sell, support, and market on conversational medium. Trusted by over 200+ world's biggest brands like MamaEarth, Wow Skin Scie

    Users
    No information available
    Industries
    • Health, Wellness and Fitness
    • Consumer Goods
    Market Segment
    • 61% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LimeChat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    7
    Ease of Use
    6
    Features
    6
    Helpful
    6
    Business Growth
    4
    Cons
    Chatbot Issues
    3
    Software Bugs
    3
    Chat Functionality
    2
    Chat Management
    2
    Inaccuracy
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LimeChat features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Control
    Average: 8.8
    7.6
    Analytics
    Average: 8.5
    8.1
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Limechat
    Year Founded
    2020
    HQ Location
    Bengaluru, IN
    Twitter
    @LimeChatAI
    309 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    65 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LimeChat is an AI-powered Conversational Commerce suite that helps brands sell, support, and market on conversational medium. Trusted by over 200+ world's biggest brands like MamaEarth, Wow Skin Scie

Users
No information available
Industries
  • Health, Wellness and Fitness
  • Consumer Goods
Market Segment
  • 61% Small-Business
  • 39% Mid-Market
LimeChat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
7
Ease of Use
6
Features
6
Helpful
6
Business Growth
4
Cons
Chatbot Issues
3
Software Bugs
3
Chat Functionality
2
Chat Management
2
Inaccuracy
2
LimeChat features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.5
Control
Average: 8.8
7.6
Analytics
Average: 8.5
8.1
Collection of information
Average: 8.7
Seller Details
Seller
Limechat
Year Founded
2020
HQ Location
Bengaluru, IN
Twitter
@LimeChatAI
309 Twitter followers
LinkedIn® Page
www.linkedin.com
65 employees on LinkedIn®
Zenvia Conversion
(49)4.1 out of 5
60th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sirena is now Zenvia Conversion. Increase your sales with the simplicity and agility of a conversation. Conversion is Zenvia's Sales Engagement solution that mainly allows small and medium-sized comp

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 82% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zenvia Conversion Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Cons
    Expensive
    1
    Limited Features
    1
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zenvia Conversion features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sirena
    Year Founded
    2016
    HQ Location
    San Francisco, California
    Twitter
    @sirena
    338 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sirena is now Zenvia Conversion. Increase your sales with the simplicity and agility of a conversation. Conversion is Zenvia's Sales Engagement solution that mainly allows small and medium-sized comp

Users
No information available
Industries
  • Retail
Market Segment
  • 82% Small-Business
  • 18% Mid-Market
Zenvia Conversion Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Cons
Expensive
1
Limited Features
1
Missing Features
1
Zenvia Conversion features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Sirena
Year Founded
2016
HQ Location
San Francisco, California
Twitter
@sirena
338 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
GPTconnect
(61)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GPTconnect.ai is an AI chatbot platform leveraging ChatGPT technology to transform customer support. With powerful integrations across multiple platforms, GPTconnect.ai enables businesses to automat

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 64% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • GPTconnect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Integrations
    13
    Features
    7
    Automation
    6
    Customer Support
    6
    Cons
    Learning Curve
    6
    Integration Issues
    4
    AI Limitations
    3
    Slow Loading
    3
    Connectivity Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GPTconnect features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.8
    8.9
    Analytics
    Average: 8.5
    8.6
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Guy Dinay
    Year Founded
    2022
    HQ Location
    Middletown
    Twitter
    @gptconnectai
    4 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GPTconnect.ai is an AI chatbot platform leveraging ChatGPT technology to transform customer support. With powerful integrations across multiple platforms, GPTconnect.ai enables businesses to automat

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 64% Small-Business
  • 31% Mid-Market
GPTconnect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Integrations
13
Features
7
Automation
6
Customer Support
6
Cons
Learning Curve
6
Integration Issues
4
AI Limitations
3
Slow Loading
3
Connectivity Issues
2
GPTconnect features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.8
8.9
Analytics
Average: 8.5
8.6
Collection of information
Average: 8.7
Seller Details
Seller
Guy Dinay
Year Founded
2022
HQ Location
Middletown
Twitter
@gptconnectai
4 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Helpshift
(380)4.3 out of 5
86th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Starting at $150.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Helpshift is the only customer service solution that seamlessly integrates software, AI, and human agents, offering a unique holistic approach to support. Our AI-infused Modern Support Journey sets us

    Users
    • Customer Service Representative
    • Customer Support
    Industries
    • Computer Games
    • Entertainment
    Market Segment
    • 62% Mid-Market
    • 22% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Helpshift Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    4
    Customer Support
    3
    Helpful
    3
    Communication
    2
    Ease of Use
    2
    Cons
    Chat Functionality
    2
    Chat Issues
    2
    UX Issues
    2
    Call Issues
    1
    Chatbot Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Helpshift features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Control
    Average: 8.8
    8.2
    Analytics
    Average: 8.5
    8.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Helpshift
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @helpshift
    4,291 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    268 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Helpshift is the only customer service solution that seamlessly integrates software, AI, and human agents, offering a unique holistic approach to support. Our AI-infused Modern Support Journey sets us

Users
  • Customer Service Representative
  • Customer Support
Industries
  • Computer Games
  • Entertainment
Market Segment
  • 62% Mid-Market
  • 22% Small-Business
Helpshift Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
4
Customer Support
3
Helpful
3
Communication
2
Ease of Use
2
Cons
Chat Functionality
2
Chat Issues
2
UX Issues
2
Call Issues
1
Chatbot Issues
1
Helpshift features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.2
8.5
Control
Average: 8.8
8.2
Analytics
Average: 8.5
8.9
Collection of information
Average: 8.7
Seller Details
Seller
Helpshift
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@helpshift
4,291 Twitter followers
LinkedIn® Page
www.linkedin.com
268 employees on LinkedIn®
Babble AI
(16)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Babble AI is a chatbot creator that leverages the power of the chat-GPT model. Key features and advantages include: Create chatbots that can engage with users in natural, human-like conversations Pro

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 63% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Babble AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Understanding
    5
    Customer Support
    4
    Easy Implementation
    4
    Easy Creation
    3
    Cons
    Limited Language Support
    2
    Routing Issues
    2
    Understanding Issues
    2
    Chatbot Limitations
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Babble AI features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ionaught Technologies
    Year Founded
    2023
    HQ Location
    Thiruvananthapuram, IN
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Babble AI is a chatbot creator that leverages the power of the chat-GPT model. Key features and advantages include: Create chatbots that can engage with users in natural, human-like conversations Pro

Users
No information available
Industries
No information available
Market Segment
  • 63% Small-Business
  • 31% Mid-Market
Babble AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Understanding
5
Customer Support
4
Easy Implementation
4
Easy Creation
3
Cons
Limited Language Support
2
Routing Issues
2
Understanding Issues
2
Chatbot Limitations
1
Expensive
1
Babble AI features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Ionaught Technologies
Year Founded
2023
HQ Location
Thiruvananthapuram, IN
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Zoho SalesIQ
(283)4.4 out of 5
98th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real t

    Users
    • CEO
    • Director
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 64% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho SalesIQ Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    3
    Lead Generation
    3
    Automation
    2
    Chat Features
    2
    Ease of Use
    2
    Cons
    Integration Difficulty
    2
    Integration Issues
    2
    Missing Features
    2
    Billing Issues
    1
    Complexity
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho SalesIQ features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    7.4
    Control
    Average: 8.8
    7.6
    Analytics
    Average: 8.5
    7.5
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    104,079 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26,328 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real t

Users
  • CEO
  • Director
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 64% Small-Business
  • 16% Mid-Market
Zoho SalesIQ Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
3
Lead Generation
3
Automation
2
Chat Features
2
Ease of Use
2
Cons
Integration Difficulty
2
Integration Issues
2
Missing Features
2
Billing Issues
1
Complexity
1
Zoho SalesIQ features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
7.4
Control
Average: 8.8
7.6
Analytics
Average: 8.5
7.5
Collection of information
Average: 8.7
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
104,079 Twitter followers
LinkedIn® Page
www.linkedin.com
26,328 employees on LinkedIn®
Phone
+1 (888) 900-9646
Rasayel
(44)4.5 out of 5
68th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:$150.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rasayel is your all-in-one B2B sales platform for WhatsApp. Featuring: - Shared team inbox with 2-way messaging - No-code WhatsApp chatbot builder - WhatsApp broadcasts and bulk messaging - Open APIs

    Users
    No information available
    Industries
    • Computer Software
    • Leisure, Travel & Tourism
    Market Segment
    • 66% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Rasayel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    24
    Customer Support
    15
    Helpful
    13
    Features
    12
    User Interface
    11
    Cons
    Limited Features
    9
    Missing Features
    8
    Chat Functionality
    4
    Limitations
    4
    Limited Integration
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rasayel features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Control
    Average: 8.8
    7.2
    Analytics
    Average: 8.5
    8.3
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rasayel, Inc.
    Year Founded
    2022
    HQ Location
    Alberta, Canada
    Twitter
    @rasayelio
    166 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rasayel is your all-in-one B2B sales platform for WhatsApp. Featuring: - Shared team inbox with 2-way messaging - No-code WhatsApp chatbot builder - WhatsApp broadcasts and bulk messaging - Open APIs

Users
No information available
Industries
  • Computer Software
  • Leisure, Travel & Tourism
Market Segment
  • 66% Small-Business
  • 30% Mid-Market
Rasayel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
24
Customer Support
15
Helpful
13
Features
12
User Interface
11
Cons
Limited Features
9
Missing Features
8
Chat Functionality
4
Limitations
4
Limited Integration
4
Rasayel features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
9.2
Control
Average: 8.8
7.2
Analytics
Average: 8.5
8.3
Collection of information
Average: 8.7
Seller Details
Seller
Rasayel, Inc.
Year Founded
2022
HQ Location
Alberta, Canada
Twitter
@rasayelio
166 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
Orimon
(11)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Orimon AI is a state-of-the-art Generative AI chatbot platform designed to transform how businesses interact with their customers. Our platform excels in delivering natural, human-like conversations,

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 91% Small-Business
    • 9% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Orimon Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Easy Integrations
    2
    Customizability
    1
    Customization
    1
    Ease of Understanding
    1
    Cons
    Integration Issues
    1
    Layout Issues
    1
    Limited Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Orimon features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    9.8
    Control
    Average: 8.8
    9.5
    Analytics
    Average: 8.5
    9.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ORISERVE
    Year Founded
    2017
    HQ Location
    Noida, Uttar Pradesh
    LinkedIn® Page
    www.linkedin.com
    111 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Orimon AI is a state-of-the-art Generative AI chatbot platform designed to transform how businesses interact with their customers. Our platform excels in delivering natural, human-like conversations,

Users
No information available
Industries
No information available
Market Segment
  • 91% Small-Business
  • 9% Enterprise
Orimon Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Easy Integrations
2
Customizability
1
Customization
1
Ease of Understanding
1
Cons
Integration Issues
1
Layout Issues
1
Limited Features
1
Orimon features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
9.8
Control
Average: 8.8
9.5
Analytics
Average: 8.5
9.2
Collection of information
Average: 8.7
Seller Details
Seller
ORISERVE
Year Founded
2017
HQ Location
Noida, Uttar Pradesh
LinkedIn® Page
www.linkedin.com
111 employees on LinkedIn®
Jetlink Conversational AI Platform
(67)4.9 out of 5
45th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Seller Details
    Expand/Collapse Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

Our virtual assistants automate and streamline the customer journey on digital and voice-based channels. They cater to the commonly asked questions/requests or can handover to live agents seamlessly r

Users
No information available
Industries
  • Automotive
  • Financial Services
Market Segment
  • 45% Mid-Market
  • 30% Enterprise
Jetlink Conversational AI Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
4
Customer Support
3
Ease of Use
3
Easy Integrations
2
Features
2
Cons
Layout Issues
1
Limited Customization
1
Poor Navigation
1
Jetlink Conversational AI Platform features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
9.6
Control
Average: 8.8
9.2
Analytics
Average: 8.5
9.5
Collection of information
Average: 8.7
Seller Details
Seller
Jetlink
Year Founded
2016
HQ Location
Amsterdam, NL
Twitter
@getwelocal
8 Twitter followers
LinkedIn® Page
www.linkedin.com
65 employees on LinkedIn®
Acquire
(43)4.2 out of 5
91st Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acquire is a conversational customer engagement platform that empowers companies to deliver exceptional experiences. By simplifying communication across touchpoints and tools, personalizing interactio

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 56% Small-Business
    • 40% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Acquire features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Control
    Average: 8.8
    8.8
    Analytics
    Average: 8.5
    8.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Acquire
    Year Founded
    2017
    HQ Location
    San Francisco, California
    LinkedIn® Page
    www.linkedin.com
    57 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Acquire is a conversational customer engagement platform that empowers companies to deliver exceptional experiences. By simplifying communication across touchpoints and tools, personalizing interactio

Users
No information available
Industries
  • Computer Software
Market Segment
  • 56% Small-Business
  • 40% Mid-Market
Acquire features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
9.6
Control
Average: 8.8
8.8
Analytics
Average: 8.5
8.9
Collection of information
Average: 8.7
Seller Details
Seller
Acquire
Year Founded
2017
HQ Location
San Francisco, California
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®
Simplified
(4,964)4.6 out of 5
Save to My Lists
Entry Level Price:Starting at $29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Simplified is the one app to create, collaborate, and scale your marketing. Design, write marketing copy, create videos, collaborate, and publish to socials—all in the same place. Built for speed and

    Users
    • Founder
    • CEO
    Industries
    • Writing and Editing
    • Marketing and Advertising
    Market Segment
    • 94% Small-Business
    • 4% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Simplified is a content creation tool that uses AI technology to generate professional-quality designs, write content, and manage social media posts.
    • Users like the user-friendly interface, the wide range of customizable templates, the ability to generate professional-quality designs without needing extensive design skills, and the AI assistance in content and post creation which saves time and makes design accessible to everyone.
    • Reviewers mentioned that many features of Simplified are behind a subscription paywall, which might be expensive for some users or small businesses, especially if they only need occasional use, and the AI writer sometimes needs tweaking to sound more human, especially in long-form content.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Simplified Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,736
    Useful
    1,358
    Content Creation
    921
    Features
    860
    Helpful
    808
    Cons
    Limited Credits
    522
    Not Free
    423
    Insufficient Credits
    389
    Expensive
    382
    Usage Limitations
    371
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Simplified features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Control
    Average: 8.8
    10.0
    Analytics
    Average: 8.5
    10.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Simplified
    Year Founded
    2020
    HQ Location
    San Francisco, US
    Twitter
    @sosimplified
    8,024 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    60 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Simplified is the one app to create, collaborate, and scale your marketing. Design, write marketing copy, create videos, collaborate, and publish to socials—all in the same place. Built for speed and

Users
  • Founder
  • CEO
Industries
  • Writing and Editing
  • Marketing and Advertising
Market Segment
  • 94% Small-Business
  • 4% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Simplified is a content creation tool that uses AI technology to generate professional-quality designs, write content, and manage social media posts.
  • Users like the user-friendly interface, the wide range of customizable templates, the ability to generate professional-quality designs without needing extensive design skills, and the AI assistance in content and post creation which saves time and makes design accessible to everyone.
  • Reviewers mentioned that many features of Simplified are behind a subscription paywall, which might be expensive for some users or small businesses, especially if they only need occasional use, and the AI writer sometimes needs tweaking to sound more human, especially in long-form content.
Simplified Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,736
Useful
1,358
Content Creation
921
Features
860
Helpful
808
Cons
Limited Credits
522
Not Free
423
Insufficient Credits
389
Expensive
382
Usage Limitations
371
Simplified features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
10.0
Control
Average: 8.8
10.0
Analytics
Average: 8.5
10.0
Collection of information
Average: 8.7
Seller Details
Seller
Simplified
Year Founded
2020
HQ Location
San Francisco, US
Twitter
@sosimplified
8,024 Twitter followers
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®
SocialNowa
(40)4.8 out of 5
67th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SocialNowa Chatbot is a Messenger Chatbot and Instagram DM Automation Tool. It is one of the best chatbot automation tools available in the market. It has some additional features which are unique

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 95% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SocialNowa features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.8
    9.6
    Analytics
    Average: 8.5
    9.3
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    DigiNowa
    Year Founded
    2021
    HQ Location
    Pune, Maharashtra
    Twitter
    @SocialNowa
    59 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SocialNowa Chatbot is a Messenger Chatbot and Instagram DM Automation Tool. It is one of the best chatbot automation tools available in the market. It has some additional features which are unique

Users
No information available
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 95% Small-Business
SocialNowa features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.8
9.6
Analytics
Average: 8.5
9.3
Collection of information
Average: 8.7
Seller Details
Seller
DigiNowa
Year Founded
2021
HQ Location
Pune, Maharashtra
Twitter
@SocialNowa
59 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
PandaChat.ai
(18)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PandaChat - AI Customer Support Platform PandaChat is an all-in-one customer support solution that uses artificial intelligence to automate and streamline your customer communications. Our platform c

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 22% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • PandaChat.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Features
    7
    Ease of Understanding
    6
    Helpful
    6
    Integrations
    3
    Cons
    AI Limitations
    5
    Limited Credits
    4
    Lack of Detail
    3
    Connectivity Issues
    2
    Data Inaccuracy
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • PandaChat.ai features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Control
    Average: 8.8
    8.3
    Analytics
    Average: 8.5
    8.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    PandaChat.ai
    HQ Location
    Ljubljana, SI
    Twitter
    @pandachatai
    9,213 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PandaChat - AI Customer Support Platform PandaChat is an all-in-one customer support solution that uses artificial intelligence to automate and streamline your customer communications. Our platform c

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 22% Enterprise
PandaChat.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Features
7
Ease of Understanding
6
Helpful
6
Integrations
3
Cons
AI Limitations
5
Limited Credits
4
Lack of Detail
3
Connectivity Issues
2
Data Inaccuracy
1
PandaChat.ai features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
8.2
Control
Average: 8.8
8.3
Analytics
Average: 8.5
8.2
Collection of information
Average: 8.7
Seller Details
Seller
PandaChat.ai
HQ Location
Ljubljana, SI
Twitter
@pandachatai
9,213 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Formaloo
(153)4.6 out of 5
Save to My Lists
DealsSpecial offer!
50% off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Create anything from surveys to web apps and portals - all in one place. Formaloo comes with a set of powerful building blocks to collect, organize, and understand your data. Teams of all sizes use Fo

    Users
    • Director
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 90% Small-Business
    • 5% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Formaloo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Features
    11
    Intuitive
    9
    Easy Creation
    8
    Flexibility
    7
    Cons
    Learning Curve
    10
    Form Issues
    6
    Feature Development
    5
    Learning Difficulty
    5
    Limited Features
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Formaloo features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    1.7
    Control
    Average: 8.8
    6.7
    Analytics
    Average: 8.5
    7.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Formaloo
    Year Founded
    2020
    HQ Location
    Toronto, CA
    Twitter
    @formaloo
    670 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Create anything from surveys to web apps and portals - all in one place. Formaloo comes with a set of powerful building blocks to collect, organize, and understand your data. Teams of all sizes use Fo

Users
  • Director
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 90% Small-Business
  • 5% Mid-Market
Formaloo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Features
11
Intuitive
9
Easy Creation
8
Flexibility
7
Cons
Learning Curve
10
Form Issues
6
Feature Development
5
Learning Difficulty
5
Limited Features
5
Formaloo features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
1.7
Control
Average: 8.8
6.7
Analytics
Average: 8.5
7.9
Collection of information
Average: 8.7
Seller Details
Seller
Formaloo
Year Founded
2020
HQ Location
Toronto, CA
Twitter
@formaloo
670 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
RoboResponseAI
(12)4.8 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RoboResponseAI is a SaaS chatbot powered by Generative AI, designed to address the pain points of engaging website visitors, lead conversion, and customer support. It stands out from templated chatbot

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 92% Small-Business
    • 8% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • RoboResponseAI features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.5
    Control
    Average: 8.8
    9.3
    Analytics
    Average: 8.5
    9.8
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Technitive Solutions
    HQ Location
    pune, Maharashtra
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RoboResponseAI is a SaaS chatbot powered by Generative AI, designed to address the pain points of engaging website visitors, lead conversion, and customer support. It stands out from templated chatbot

Users
No information available
Industries
No information available
Market Segment
  • 92% Small-Business
  • 8% Mid-Market
RoboResponseAI features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.5
Control
Average: 8.8
9.3
Analytics
Average: 8.5
9.8
Collection of information
Average: 8.7
Seller Details
Seller
Technitive Solutions
HQ Location
pune, Maharashtra
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
BotPenguin
(18)4.3 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BotPenguin is a generative AI-driven agent builder, empowering businesses of all sizes to automate customer interactions effortlessly across 10+ platforms—including WhatsApp, Instagram, websites, Tele

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 61% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BotPenguin Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customizability
    3
    Ease of Use
    3
    Customer Support
    2
    Customization
    2
    Ease of Understanding
    2
    Cons
    Integration Issues
    1
    Limited Customization
    1
    Limited Features
    1
    Update Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BotPenguin features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    7.6
    Control
    Average: 8.8
    7.4
    Analytics
    Average: 8.5
    8.7
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BotPenguin
    Year Founded
    2017
    HQ Location
    Chicago, Illinois
    Twitter
    @imbotpenguin
    397 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BotPenguin is a generative AI-driven agent builder, empowering businesses of all sizes to automate customer interactions effortlessly across 10+ platforms—including WhatsApp, Instagram, websites, Tele

Users
No information available
Industries
No information available
Market Segment
  • 61% Small-Business
  • 33% Mid-Market
BotPenguin Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customizability
3
Ease of Use
3
Customer Support
2
Customization
2
Ease of Understanding
2
Cons
Integration Issues
1
Limited Customization
1
Limited Features
1
Update Issues
1
BotPenguin features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
7.6
Control
Average: 8.8
7.4
Analytics
Average: 8.5
8.7
Collection of information
Average: 8.7
Seller Details
Seller
BotPenguin
Year Founded
2017
HQ Location
Chicago, Illinois
Twitter
@imbotpenguin
397 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
Collect.chat
(14)4.3 out of 5
99th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Collect.chat is an interactive chatbot that collects data from your website visitors by asking scripted questions – 24/7, fully on autopilot. Whenever a user response is recorded, you get an email not

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 71% Small-Business
    • 29% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Collect.chat features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Micro.company
    Year Founded
    2021
    HQ Location
    Newark, DE
    Twitter
    @collectchat
    302 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Collect.chat is an interactive chatbot that collects data from your website visitors by asking scripted questions – 24/7, fully on autopilot. Whenever a user response is recorded, you get an email not

Users
No information available
Industries
No information available
Market Segment
  • 71% Small-Business
  • 29% Mid-Market
Collect.chat features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Micro.company
Year Founded
2021
HQ Location
Newark, DE
Twitter
@collectchat
302 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
CRM Bot
(19)4.2 out of 5
View top Consulting Services for CRM Bot
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CRM Bot is an enterprise-grade conversational AI platform that lets organizations build complex, intelligent chat/voice-bots and deploy them to a wide variety of channels. CRM Bot sits on top of your

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 74% Small-Business
    • 16% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CRM Bot features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Control
    Average: 8.8
    8.8
    Analytics
    Average: 8.5
    9.3
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CRM Bot
    Year Founded
    2020
    HQ Location
    London, GB
    Twitter
    @thecrmbot
    7 Twitter followers
    LinkedIn® Page
    linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CRM Bot is an enterprise-grade conversational AI platform that lets organizations build complex, intelligent chat/voice-bots and deploy them to a wide variety of channels. CRM Bot sits on top of your

Users
No information available
Industries
No information available
Market Segment
  • 74% Small-Business
  • 16% Mid-Market
CRM Bot features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.2
Control
Average: 8.8
8.8
Analytics
Average: 8.5
9.3
Collection of information
Average: 8.7
Seller Details
Seller
CRM Bot
Year Founded
2020
HQ Location
London, GB
Twitter
@thecrmbot
7 Twitter followers
LinkedIn® Page
linkedin.com
1 employees on LinkedIn®
Quriobot
(11)4.1 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A new way of asking feedback, a replacement for static webforms and a friendly way of helping your customers find what they are looking for.

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 91% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Quriobot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customization
    1
    Ease of Implementation
    1
    Easy Setup
    1
    Simple
    1
    Cons
    Account Management Issues
    1
    Communication Issues
    1
    Inaccuracy
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Quriobot features and usability ratings that predict user satisfaction
    7.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Control
    Average: 8.8
    8.9
    Analytics
    Average: 8.5
    9.4
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Quriobot
    Year Founded
    2016
    HQ Location
    Amsterdam, North Holland
    Twitter
    @quriobot
    111 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A new way of asking feedback, a replacement for static webforms and a friendly way of helping your customers find what they are looking for.

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 91% Small-Business
  • 9% Mid-Market
Quriobot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customization
1
Ease of Implementation
1
Easy Setup
1
Simple
1
Cons
Account Management Issues
1
Communication Issues
1
Inaccuracy
1
Poor Customer Support
1
Quriobot features and usability ratings that predict user satisfaction
7.0
Has the product been a good partner in doing business?
Average: 9.2
8.9
Control
Average: 8.8
8.9
Analytics
Average: 8.5
9.4
Collection of information
Average: 8.7
Seller Details
Seller
Quriobot
Year Founded
2016
HQ Location
Amsterdam, North Holland
Twitter
@quriobot
111 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
Joonbot Chatbot Builder
(16)4.5 out of 5
100th Easiest To Use in Chatbots software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Joonbot is a no-code and easy-to-use chatbot builder to boost your conversions. With Joonbot, you can guide, collect and push information to your audience in no time. Some use cases: Get more qualifie

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 94% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Joonbot Chatbot Builder Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Drag and Drop
    1
    Ease of Use
    1
    Easy Creation
    1
    Easy Setup
    1
    Cons
    Delayed Response
    1
    Expensive
    1
    Poor Customer Support
    1
    Poor Response
    1
    Subscription Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Joonbot Chatbot Builder features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Arnica
    Year Founded
    2021
    HQ Location
    Alpharetta, Georgia
    Twitter
    @arnicaio
    117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    52 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Joonbot is a no-code and easy-to-use chatbot builder to boost your conversions. With Joonbot, you can guide, collect and push information to your audience in no time. Some use cases: Get more qualifie

Users
No information available
Industries
No information available
Market Segment
  • 94% Small-Business
  • 6% Mid-Market
Joonbot Chatbot Builder Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Drag and Drop
1
Ease of Use
1
Easy Creation
1
Easy Setup
1
Cons
Delayed Response
1
Expensive
1
Poor Customer Support
1
Poor Response
1
Subscription Issues
1
Joonbot Chatbot Builder features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Arnica
Year Founded
2021
HQ Location
Alpharetta, Georgia
Twitter
@arnicaio
117 Twitter followers
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
Activechat.ai
(12)3.5 out of 5
101st Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Activechat is a complete 360° customer service & contact center automation tool that instantly transforms specific business knowledge into automated and semi-automated conversations. The platform

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Activechat.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Cons
    Communication Issues
    1
    Inaccuracy
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Activechat.ai features and usability ratings that predict user satisfaction
    7.6
    Has the product been a good partner in doing business?
    Average: 9.2
    2.5
    Control
    Average: 8.8
    1.7
    Analytics
    Average: 8.5
    1.7
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Activechat.ai
    Year Founded
    2018
    HQ Location
    Wilmington, Delaware
    Twitter
    @ActiveChatAI
    183 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Activechat is a complete 360° customer service & contact center automation tool that instantly transforms specific business knowledge into automated and semi-automated conversations. The platform

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Activechat.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Cons
Communication Issues
1
Inaccuracy
1
Poor Customer Support
1
Activechat.ai features and usability ratings that predict user satisfaction
7.6
Has the product been a good partner in doing business?
Average: 9.2
2.5
Control
Average: 8.8
1.7
Analytics
Average: 8.5
1.7
Collection of information
Average: 8.7
Seller Details
Seller
Activechat.ai
Year Founded
2018
HQ Location
Wilmington, Delaware
Twitter
@ActiveChatAI
183 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Boei
(10)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Boei helps you chat with website visitors through their favorite channels. Now you can keep the conversation going even after they’ve left your site.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Boei Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customizability
    1
    Customization
    1
    Ease of Use
    1
    Easy Setup
    1
    Quick Setup
    1
    Cons
    Lack of Integrations
    1
    Time Consumption
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Boei features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Webstratego
    HQ Location
    Utrecht, Netherlands
    Twitter
    @boeihelp
    103 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Boei helps you chat with website visitors through their favorite channels. Now you can keep the conversation going even after they’ve left your site.

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Boei Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customizability
1
Customization
1
Ease of Use
1
Easy Setup
1
Quick Setup
1
Cons
Lack of Integrations
1
Time Consumption
1
Boei features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Webstratego
HQ Location
Utrecht, Netherlands
Twitter
@boeihelp
103 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Filters
Filter
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All
  • Small-Business
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All

97 Listings in Small Business Chatbots Available

  • Sort By:
    G2 Score

Recommended For You

Qlik Replicate
SharePlex
AWS Database Migration Service
HVR
Microsoft SQL Server