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Top Free Chatbots Software

Chatbot platforms use artificial intelligence (AI) and natural language processing (NLP) to simulate human-like conversations with users via text or speech interfaces. These free software platforms are designed to understand user queries, provide relevant responses, and assist with various tasks or inquiries in real-time.

Free chatbot software offers a viable alternative for businesses seeking to enhance their online presence and improve customer satisfaction without investing in costly software. They can be deployed on websites, messaging platforms, mobile apps, and social media channels, enabling businesses to automate customer support, sales, and marketing processes. Additionally, they can be used for various purposes, including answering frequently asked questions, guiding users through processes, collecting feedback, and facilitating transactions.

This free software list includes some of G2’s top free chatbot software such as Drift, Intercom, and Zendesk Support Suite.

If you'd like to see more products and to evaluate additional feature options, compare all Chatbots Software to ensure you get the right product.

View Free Chatbots Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
166 Chatbots Products Available
View all Chatbots Software
View all Chatbots Software
Fin by Intercom
(3,448)4.5 out of 5
Optimized for quick response
9th Easiest To Use in Chatbots software
View top Consulting Services for Fin by Intercom
Save to My Lists
Entry Level Price:$0.99
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fin is the #1 AI Agent for customer service. Fin instantly answers queries, takes action, and can resolve the majority of your support volume and seamlessly hands off to your team when needed. It deli

    Users
    • Customer Success Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Fin by Intercom is an AI tool designed to handle customer support inquiries, providing fast and context-aware responses, and reducing the volume of tickets that need to be escalated to a human agent.
    • Users frequently mention the ease of use, the ability to train the tool, and its effectiveness in resolving over 50% of inquiries, thus decreasing the workload for human agents and improving customer satisfaction.
    • Users mentioned issues with Fin providing generic or overly broad answers to complex questions, requiring a significant amount of upkeep and maintenance, and struggling with accurately calculating response time metrics.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fin by Intercom features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Control
    Average: 8.8
    8.7
    Analytics
    Average: 8.6
    8.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Intercom, Inc.
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @intercom
    43,195 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,745 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fin is the #1 AI Agent for customer service. Fin instantly answers queries, takes action, and can resolve the majority of your support volume and seamlessly hands off to your team when needed. It deli

Users
  • Customer Success Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Fin by Intercom is an AI tool designed to handle customer support inquiries, providing fast and context-aware responses, and reducing the volume of tickets that need to be escalated to a human agent.
  • Users frequently mention the ease of use, the ability to train the tool, and its effectiveness in resolving over 50% of inquiries, thus decreasing the workload for human agents and improving customer satisfaction.
  • Users mentioned issues with Fin providing generic or overly broad answers to complex questions, requiring a significant amount of upkeep and maintenance, and struggling with accurately calculating response time metrics.
Fin by Intercom features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.8
Control
Average: 8.8
8.7
Analytics
Average: 8.6
8.9
Collection of information
Average: 8.7
Seller Details
Seller
Intercom, Inc.
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@intercom
43,195 Twitter followers
LinkedIn® Page
www.linkedin.com
1,745 employees on LinkedIn®
Zendesk Support Suite
(6,222)4.3 out of 5
Optimized for quick response
11th Easiest To Use in Chatbots software
View top Consulting Services for Zendesk Support Suite
Save to My Lists
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. Zendesk solution works out-of-the-box, and is easy to modify in the event of change, enabling businesses to move faster

    Users
    • Customer Success Manager
    • Customer Service Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 42% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zendesk Support Suite is a customer support tool that centralizes management of emails, chats, and social media interactions.
    • Reviewers appreciate the platform's ease of use, automation features, and seamless integration with other tools, which save time and streamline daily tasks.
    • Users experienced challenges with the initial learning curve, occasional technical issues with linking social media accounts, and limitations in reporting and customization features.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zendesk Support Suite features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Control
    Average: 8.8
    8.2
    Analytics
    Average: 8.6
    8.3
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zendesk
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @Zendesk
    104,057 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,138 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. Zendesk solution works out-of-the-box, and is easy to modify in the event of change, enabling businesses to move faster

Users
  • Customer Success Manager
  • Customer Service Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 42% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zendesk Support Suite is a customer support tool that centralizes management of emails, chats, and social media interactions.
  • Reviewers appreciate the platform's ease of use, automation features, and seamless integration with other tools, which save time and streamline daily tasks.
  • Users experienced challenges with the initial learning curve, occasional technical issues with linking social media accounts, and limitations in reporting and customization features.
Zendesk Support Suite features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.2
8.0
Control
Average: 8.8
8.2
Analytics
Average: 8.6
8.3
Collection of information
Average: 8.7
Seller Details
Seller
Zendesk
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@Zendesk
104,057 Twitter followers
LinkedIn® Page
www.linkedin.com
7,138 employees on LinkedIn®

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Tidio
(1,752)4.7 out of 5
Optimized for quick response
12th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, a

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 91% Small-Business
    • 8% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tidio is a customer service software that provides live chat, automation, and email functionalities in one platform.
    • Users like Tidio's ease of use, its ability to automate common questions, and the convenience of having live chat, automation, and email functionalities in one place.
    • Reviewers noted that Tidio lacks a dark mode for the interface, has limited AI capabilities, and its mobile app frequently logs users out.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tidio features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Control
    Average: 8.8
    8.7
    Analytics
    Average: 8.6
    8.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tidio
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    LinkedIn® Page
    www.linkedin.com
    165 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, a

Users
  • Owner
  • CEO
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 91% Small-Business
  • 8% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tidio is a customer service software that provides live chat, automation, and email functionalities in one platform.
  • Users like Tidio's ease of use, its ability to automate common questions, and the convenience of having live chat, automation, and email functionalities in one place.
  • Reviewers noted that Tidio lacks a dark mode for the interface, has limited AI capabilities, and its mobile app frequently logs users out.
Tidio features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.8
Control
Average: 8.8
8.7
Analytics
Average: 8.6
8.9
Collection of information
Average: 8.7
Seller Details
Seller
Tidio
Company Website
Year Founded
2013
HQ Location
San Francisco, California
LinkedIn® Page
www.linkedin.com
165 employees on LinkedIn®
Drift
(1,252)4.4 out of 5
Optimized for quick response
24th Easiest To Use in Chatbots software
View top Consulting Services for Drift
Save to My Lists
Entry Level Price:Starting at $2,500.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touc

    Users
    • Sales Development Representative
    • Business Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 27% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Drift features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.8
    8.1
    Analytics
    Average: 8.6
    8.2
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Kai Lun C.
    KC
    Hassle free on my end. Easy for customer to book meetings with us Read review
    Leonardo R.
    LR
    That is fully integrated with my calendar and links can be used multiple times, moreover makes easier to coordinate with clients all across the globe Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesloft
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @Salesloft
    18,629 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,199 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touc

Users
  • Sales Development Representative
  • Business Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 27% Small-Business
Drift features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.8
8.1
Analytics
Average: 8.6
8.2
Collection of information
Average: 8.7
Kai Lun C.
KC
Hassle free on my end. Easy for customer to book meetings with us Read review
Leonardo R.
LR
That is fully integrated with my calendar and links can be used multiple times, moreover makes easier to coordinate with clients all across the globe Read review
Seller Details
Seller
Salesloft
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@Salesloft
18,629 Twitter followers
LinkedIn® Page
www.linkedin.com
1,199 employees on LinkedIn®
Learn more
Smartsupp
(875)4.7 out of 5
15th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Smartsupp helps businesses grow online sales with advanced AI Shopping Assistants, live chat, and classical chatbots. We offer everything you need to grow your online sales: an easy-to-use platform

    Users
    • CEO
    • Owner
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 96% Small-Business
    • 3% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Smartsupp is a customer service tool that integrates with e-commerce platforms and websites, offering features such as live chat, automated chatbots, visitor tracking, and video recordings of user navigation.
    • Reviewers frequently mention the ease of setup and use, the powerful features including live chat and automated chatbots, the affordability of the plans, and the multilingual support as key benefits of Smartsupp.
    • Reviewers experienced limitations with advanced automation, constraints in customization, and a lack of depth in reports, with some users noting that the visit history is not viewable after the visitor logs out.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Smartsupp features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Control
    Average: 8.8
    8.6
    Analytics
    Average: 8.6
    8.7
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Smartsupp
    Year Founded
    2013
    HQ Location
    Brno, South Moravia
    Twitter
    @SmartsuppCOM
    431 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    36 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Smartsupp helps businesses grow online sales with advanced AI Shopping Assistants, live chat, and classical chatbots. We offer everything you need to grow your online sales: an easy-to-use platform

Users
  • CEO
  • Owner
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 96% Small-Business
  • 3% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Smartsupp is a customer service tool that integrates with e-commerce platforms and websites, offering features such as live chat, automated chatbots, visitor tracking, and video recordings of user navigation.
  • Reviewers frequently mention the ease of setup and use, the powerful features including live chat and automated chatbots, the affordability of the plans, and the multilingual support as key benefits of Smartsupp.
  • Reviewers experienced limitations with advanced automation, constraints in customization, and a lack of depth in reports, with some users noting that the visit history is not viewable after the visitor logs out.
Smartsupp features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.7
Control
Average: 8.8
8.6
Analytics
Average: 8.6
8.7
Collection of information
Average: 8.7
Seller Details
Seller
Smartsupp
Year Founded
2013
HQ Location
Brno, South Moravia
Twitter
@SmartsuppCOM
431 Twitter followers
LinkedIn® Page
www.linkedin.com
36 employees on LinkedIn®
Learn more
Birdeye
(3,334)4.7 out of 5
Optimized for quick response
6th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Birdeye is an AI-powered platform for reputation, marketing, and customer experience, built for multi-location businesses. It helps teams improve local search visibility, generate and respond to r

    Users
    • Owner
    • Marketing Manager
    Industries
    • Real Estate
    • Hospital & Health Care
    Market Segment
    • 53% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Birdeye is a user-friendly platform designed to manage customer reviews, send surveys, and engage with customers, aiming to improve online reputation and customer experience management.
    • Users frequently mention the ease of use, the ability to streamline customer communications, the helpfulness of the support team, and the efficiency of the AI features in managing reviews and customer interactions.
    • Users mentioned occasional technical issues such as downtime, slow performance, and API connection glitches, as well as a learning curve for new users and a desire for more advanced features like sending out 'texting blasts' for marketing purposes.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Birdeye features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Control
    Average: 8.8
    8.8
    Analytics
    Average: 8.6
    9.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Birdeye
    Company Website
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @BirdEye_
    5,266 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,474 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Birdeye is an AI-powered platform for reputation, marketing, and customer experience, built for multi-location businesses. It helps teams improve local search visibility, generate and respond to r

Users
  • Owner
  • Marketing Manager
Industries
  • Real Estate
  • Hospital & Health Care
Market Segment
  • 53% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Birdeye is a user-friendly platform designed to manage customer reviews, send surveys, and engage with customers, aiming to improve online reputation and customer experience management.
  • Users frequently mention the ease of use, the ability to streamline customer communications, the helpfulness of the support team, and the efficiency of the AI features in managing reviews and customer interactions.
  • Users mentioned occasional technical issues such as downtime, slow performance, and API connection glitches, as well as a learning curve for new users and a desire for more advanced features like sending out 'texting blasts' for marketing purposes.
Birdeye features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
8.7
Control
Average: 8.8
8.8
Analytics
Average: 8.6
9.0
Collection of information
Average: 8.7
Seller Details
Seller
Birdeye
Company Website
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@BirdEye_
5,266 Twitter followers
LinkedIn® Page
www.linkedin.com
1,474 employees on LinkedIn®
SendPulse
(680)4.6 out of 5
19th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:$0
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - b

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 91% Small-Business
    • 9% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SendPulse is a multi-channel marketing platform that offers email marketing, chatbots, CRM, and push notifications.
    • Users frequently mention the ease of use, the intuitive drag-and-drop builder, the robust automation features, and the responsive customer support as key benefits of SendPulse.
    • Reviewers experienced some issues with the platform, such as a lack of detailed analytics, limitations in the mobile app, slow customer service response times during peak periods, and a somewhat cluttered dashboard.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SendPulse features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Control
    Average: 8.8
    8.6
    Analytics
    Average: 8.6
    8.8
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SendPulse
    Year Founded
    2015
    HQ Location
    New York
    Twitter
    @SendPulseCom
    2,445 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    172 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - b

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 91% Small-Business
  • 9% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SendPulse is a multi-channel marketing platform that offers email marketing, chatbots, CRM, and push notifications.
  • Users frequently mention the ease of use, the intuitive drag-and-drop builder, the robust automation features, and the responsive customer support as key benefits of SendPulse.
  • Reviewers experienced some issues with the platform, such as a lack of detailed analytics, limitations in the mobile app, slow customer service response times during peak periods, and a somewhat cluttered dashboard.
SendPulse features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.7
Control
Average: 8.8
8.6
Analytics
Average: 8.6
8.8
Collection of information
Average: 8.7
Seller Details
Seller
SendPulse
Year Founded
2015
HQ Location
New York
Twitter
@SendPulseCom
2,445 Twitter followers
LinkedIn® Page
www.linkedin.com
172 employees on LinkedIn®
Learn more
Botpress
(367)4.6 out of 5
42nd Easiest To Use in Chatbots software
View top Consulting Services for Botpress
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botpress is an AI agent platform that empowers individuals and teams of all sizes to build, deploy, and monitor AI-powered agents for various applications. As a pioneer in the chatbot industry, Botpre

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Botpress is a platform for developing AI-powered chatbots, offering features such as a visual flow editor, integrated AI, and multi-channel support.
    • Reviewers appreciate Botpress's user-friendly interface, flexibility, and powerful features, including autonomous nodes for dynamic AI agent creation and an active community for support and innovation.
    • Users mentioned challenges such as a steep learning curve for beginners, lack of tier-one customer support, and issues with integrations with third-party applications.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Botpress features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.8
    7.9
    Analytics
    Average: 8.6
    8.4
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Botpress
    Company Website
    Year Founded
    2017
    HQ Location
    Quebec, QC
    Twitter
    @getbotpress
    2,540 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    62 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Botpress is an AI agent platform that empowers individuals and teams of all sizes to build, deploy, and monitor AI-powered agents for various applications. As a pioneer in the chatbot industry, Botpre

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 78% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Botpress is a platform for developing AI-powered chatbots, offering features such as a visual flow editor, integrated AI, and multi-channel support.
  • Reviewers appreciate Botpress's user-friendly interface, flexibility, and powerful features, including autonomous nodes for dynamic AI agent creation and an active community for support and innovation.
  • Users mentioned challenges such as a steep learning curve for beginners, lack of tier-one customer support, and issues with integrations with third-party applications.
Botpress features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.8
7.9
Analytics
Average: 8.6
8.4
Collection of information
Average: 8.7
Seller Details
Seller
Botpress
Company Website
Year Founded
2017
HQ Location
Quebec, QC
Twitter
@getbotpress
2,540 Twitter followers
LinkedIn® Page
www.linkedin.com
62 employees on LinkedIn®
Landbot
(322)4.7 out of 5
Optimized for quick response
37th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:€40.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Landbot.io, the no-code AI Chatbot Generator, empowers businesses to build frictionless conversational experiences from end-to-end. Turning conversations into revenue, Landbot helps Sales, Marketi

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 75% Small-Business
    • 20% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Landbot features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Control
    Average: 8.8
    8.6
    Analytics
    Average: 8.6
    9.2
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Nazim A.
    NA
    I love how Landbot simplifies chatbot creation with a no-code interface, making it accessible for anyone to build highly engaging and interactive... Read review
    TIAGO O.
    TO
    Very user friendly e reliable non-code platform Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Landbot.io
    Company Website
    Year Founded
    2017
    HQ Location
    Barcelona, ES
    Twitter
    @landbot_io
    2,201 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    69 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Landbot.io, the no-code AI Chatbot Generator, empowers businesses to build frictionless conversational experiences from end-to-end. Turning conversations into revenue, Landbot helps Sales, Marketi

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 75% Small-Business
  • 20% Mid-Market
Landbot features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.9
Control
Average: 8.8
8.6
Analytics
Average: 8.6
9.2
Collection of information
Average: 8.7
Nazim A.
NA
I love how Landbot simplifies chatbot creation with a no-code interface, making it accessible for anyone to build highly engaging and interactive... Read review
TIAGO O.
TO
Very user friendly e reliable non-code platform Read review
Seller Details
Seller
Landbot.io
Company Website
Year Founded
2017
HQ Location
Barcelona, ES
Twitter
@landbot_io
2,201 Twitter followers
LinkedIn® Page
www.linkedin.com
69 employees on LinkedIn®
Botmaker
(287)4.5 out of 5
70th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botmaker is an advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels. With Botmaker you can build digital experiences with hybrid bo

    Users
    • Analista
    Industries
    • Financial Services
    • Telecommunications
    Market Segment
    • 60% Mid-Market
    • 26% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Botmaker features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Control
    Average: 8.8
    7.9
    Analytics
    Average: 8.6
    8.2
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • VR
    We have been using the Botmaker platform for over a year here in the park and having great experiences. Our service today is about 70% handled by... Read review
    Midller S.
    MS
    They are always developing great innovations in automated flow robotics. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Botmaker
    Year Founded
    2016
    HQ Location
    Miami, US
    Twitter
    @botmaker_io
    314 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    190 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Botmaker is an advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels. With Botmaker you can build digital experiences with hybrid bo

Users
  • Analista
Industries
  • Financial Services
  • Telecommunications
Market Segment
  • 60% Mid-Market
  • 26% Small-Business
Botmaker features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.6
Control
Average: 8.8
7.9
Analytics
Average: 8.6
8.2
Collection of information
Average: 8.7
VR
We have been using the Botmaker platform for over a year here in the park and having great experiences. Our service today is about 70% handled by... Read review
Midller S.
MS
They are always developing great innovations in automated flow robotics. Read review
Seller Details
Seller
Botmaker
Year Founded
2016
HQ Location
Miami, US
Twitter
@botmaker_io
314 Twitter followers
LinkedIn® Page
www.linkedin.com
190 employees on LinkedIn®
Learn more
Wati
(393)4.6 out of 5
7th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wati is an end-to-end WhatsApp API solution specifically designed to assist small and medium-sized businesses (SMBs) in enhancing their communication strategies. By leveraging advanced chatbots, APIs,

    Users
    • Founder
    • CEO
    Industries
    • Education Management
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Wati is a customer communication and marketing tool that offers features such as bulk messaging, chatbots, and automation for platforms like WhatsApp.
    • Reviewers like the user-friendly interface, the ability to streamline customer communication, and the effective marketing tools such as chatbots and automation.
    • Users experienced issues with slow reaction times on mobile, a lack of guidance during setup, and difficulties finding certain features within the interface.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Wati features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Control
    Average: 8.8
    8.0
    Analytics
    Average: 8.6
    8.7
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Wati
    Company Website
    Year Founded
    2019
    HQ Location
    Hong Kong, HK
    Twitter
    @Wati_io
    470 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    178 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wati is an end-to-end WhatsApp API solution specifically designed to assist small and medium-sized businesses (SMBs) in enhancing their communication strategies. By leveraging advanced chatbots, APIs,

Users
  • Founder
  • CEO
Industries
  • Education Management
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Wati is a customer communication and marketing tool that offers features such as bulk messaging, chatbots, and automation for platforms like WhatsApp.
  • Reviewers like the user-friendly interface, the ability to streamline customer communication, and the effective marketing tools such as chatbots and automation.
  • Users experienced issues with slow reaction times on mobile, a lack of guidance during setup, and difficulties finding certain features within the interface.
Wati features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.8
Control
Average: 8.8
8.0
Analytics
Average: 8.6
8.7
Collection of information
Average: 8.7
Seller Details
Seller
Wati
Company Website
Year Founded
2019
HQ Location
Hong Kong, HK
Twitter
@Wati_io
470 Twitter followers
LinkedIn® Page
www.linkedin.com
178 employees on LinkedIn®
Learn more
Customers.ai
(429)4.8 out of 5
48th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Customers.ai is a powerful ecommerce solution that helps you identify your website visitors and reconnect with them through email and ads. It turns anonymous visitors into real leads by capturing and

    Users
    • Founder
    • Owner
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Customers.ai is an automated tool for anonymous visitors that provides detailed visitor identification data, integrates with various platforms, and offers features for lead capture and customer journey tracking.
    • Reviewers appreciate the accurate and detailed visitor identification data, the ease of use and setup, the seamless integration with other platforms, and the exceptional customer support provided by the team.
    • Users reported some technical issues during setup, occasional disconnections with Facebook, and a perceived complexity in the options for different configurations, which can be intimidating for some users.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Customers.ai features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.7
    Control
    Average: 8.8
    9.8
    Analytics
    Average: 8.6
    9.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Customers.ai
    Year Founded
    2018
    HQ Location
    Boston, Massachusetts
    Twitter
    @CustomersAI
    6,184 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Customers.ai is a powerful ecommerce solution that helps you identify your website visitors and reconnect with them through email and ads. It turns anonymous visitors into real leads by capturing and

Users
  • Founder
  • Owner
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Customers.ai is an automated tool for anonymous visitors that provides detailed visitor identification data, integrates with various platforms, and offers features for lead capture and customer journey tracking.
  • Reviewers appreciate the accurate and detailed visitor identification data, the ease of use and setup, the seamless integration with other platforms, and the exceptional customer support provided by the team.
  • Users reported some technical issues during setup, occasional disconnections with Facebook, and a perceived complexity in the options for different configurations, which can be intimidating for some users.
Customers.ai features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.7
Control
Average: 8.8
9.8
Analytics
Average: 8.6
9.9
Collection of information
Average: 8.7
Seller Details
Seller
Customers.ai
Year Founded
2018
HQ Location
Boston, Massachusetts
Twitter
@CustomersAI
6,184 Twitter followers
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
Learn more
FreshChat
(492)4.4 out of 5
63rd Easiest To Use in Chatbots software
View top Consulting Services for FreshChat
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channel

    Users
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • FreshChat features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Control
    Average: 8.8
    8.5
    Analytics
    Average: 8.6
    8.7
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Financial Services
    AF
    Its easy in use and it's clear for the agents when a customer reaches out. We are able to create specific chat bots that helps to guide our... Read review
    Priyanka P.
    PP
    It's easy to use and is bug free. Customer support is great Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Freshworks
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    18,887 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,656 employees on LinkedIn®
    Ownership
    NASDAQ: FRSH
Product Description
How are these determined?Information
This description is provided by the seller.

Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channel

Users
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 34% Mid-Market
FreshChat features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.6
Control
Average: 8.8
8.5
Analytics
Average: 8.6
8.7
Collection of information
Average: 8.7
Verified User in Financial Services
AF
Its easy in use and it's clear for the agents when a customer reaches out. We are able to create specific chat bots that helps to guide our... Read review
Priyanka P.
PP
It's easy to use and is bug free. Customer support is great Read review
Seller Details
Seller
Freshworks
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
18,887 Twitter followers
LinkedIn® Page
www.linkedin.com
8,656 employees on LinkedIn®
Ownership
NASDAQ: FRSH
Learn more
Appy Pie
(1,386)4.7 out of 5
44th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    No-code solutions to start, run and grow your business in a well-rounded manner. Get started with Appy Pie's no-code mobile app builder (https://www.appypie.com/app-builder), no-code website builder (

    Users
    • CEO
    • Owner
    Industries
    • Health, Wellness and Fitness
    • Education Management
    Market Segment
    • 87% Small-Business
    • 10% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Appy Pie features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Control
    Average: 8.8
    9.3
    Analytics
    Average: 8.6
    9.2
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Sumit K.
    SK
    Shefa support is very good. It was really a stress free app submission. Read review
    FJ
    customer service, ease of setup, quality tech Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Appy Pie LLP
    Year Founded
    2015
    HQ Location
    Delhi
    Twitter
    @AppyPieInc
    17,679 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    259 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

No-code solutions to start, run and grow your business in a well-rounded manner. Get started with Appy Pie's no-code mobile app builder (https://www.appypie.com/app-builder), no-code website builder (

Users
  • CEO
  • Owner
Industries
  • Health, Wellness and Fitness
  • Education Management
Market Segment
  • 87% Small-Business
  • 10% Mid-Market
Appy Pie features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.2
Control
Average: 8.8
9.3
Analytics
Average: 8.6
9.2
Collection of information
Average: 8.7
Sumit K.
SK
Shefa support is very good. It was really a stress free app submission. Read review
FJ
customer service, ease of setup, quality tech Read review
Seller Details
Seller
Appy Pie LLP
Year Founded
2015
HQ Location
Delhi
Twitter
@AppyPieInc
17,679 Twitter followers
LinkedIn® Page
www.linkedin.com
259 employees on LinkedIn®
Learn more
Glassix
(201)4.8 out of 5
Save to My Lists
Entry Level Price:Starting at $49.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Glassix’s on a mission to broaden access to Conversational AI and Omnichannel Customer Communication, empowering businesses to unlock their untapped potential and achieve unmatched scalability.
 With

    Users
    No information available
    Industries
    • Information Technology and Services
    • Real Estate
    Market Segment
    • 68% Small-Business
    • 29% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Glassix features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Control
    Average: 8.8
    9.5
    Analytics
    Average: 8.6
    10.0
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • AN
    What I like best about Glassix is its easy to use and understand integration of AI into customer support processes. The AI chatbot is incredibly... Read review
    Leon E.
    LE
    I'm genuinely impressed by how Glassix has centralized all business communications into one unified inbox. Their auto-tagging feature and the... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Glassix
    Year Founded
    2015
    HQ Location
    Tel Aviv, Israel
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Glassix’s on a mission to broaden access to Conversational AI and Omnichannel Customer Communication, empowering businesses to unlock their untapped potential and achieve unmatched scalability.
 With

Users
No information available
Industries
  • Information Technology and Services
  • Real Estate
Market Segment
  • 68% Small-Business
  • 29% Mid-Market
Glassix features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
9.6
Control
Average: 8.8
9.5
Analytics
Average: 8.6
10.0
Collection of information
Average: 8.7
AN
What I like best about Glassix is its easy to use and understand integration of AI into customer support processes. The AI chatbot is incredibly... Read review
Leon E.
LE
I'm genuinely impressed by how Glassix has centralized all business communications into one unified inbox. Their auto-tagging feature and the... Read review
Seller Details
Seller
Glassix
Year Founded
2015
HQ Location
Tel Aviv, Israel
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
Learn more
Ada
(154)4.6 out of 5
Optimized for quick response
64th Easiest To Use in Chatbots software
View top Consulting Services for Ada
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality service at scale, enabling enterprise co

    Users
    No information available
    Industries
    • Financial Services
    • Telecommunications
    Market Segment
    • 62% Mid-Market
    • 21% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ada features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Control
    Average: 8.8
    7.8
    Analytics
    Average: 8.6
    8.7
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Louis K.
    LK
    Ada's answer building process is intuitive and powerful with lots of baked-in flexibility. You can use their drag and drop Blocks to accomplish... Read review
    Eric W.
    EW
    The ADA platform is very user friendly and is intuitive. The recent addition of a help link to ADA Support is a big plus so you don't have to leave... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ADA SUPPORT, INC.
    Company Website
    Year Founded
    2016
    HQ Location
    Toronto, Ontario
    Twitter
    @ada_cx
    1,741 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    424 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality service at scale, enabling enterprise co

Users
No information available
Industries
  • Financial Services
  • Telecommunications
Market Segment
  • 62% Mid-Market
  • 21% Small-Business
Ada features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.8
Control
Average: 8.8
7.8
Analytics
Average: 8.6
8.7
Collection of information
Average: 8.7
Louis K.
LK
Ada's answer building process is intuitive and powerful with lots of baked-in flexibility. You can use their drag and drop Blocks to accomplish... Read review
Eric W.
EW
The ADA platform is very user friendly and is intuitive. The recent addition of a help link to ADA Support is a big plus so you don't have to leave... Read review
Seller Details
Seller
ADA SUPPORT, INC.
Company Website
Year Founded
2016
HQ Location
Toronto, Ontario
Twitter
@ada_cx
1,741 Twitter followers
LinkedIn® Page
www.linkedin.com
424 employees on LinkedIn®
Genesys Cloud CX
(1,430)4.4 out of 5
Optimized for quick response
32nd Easiest To Use in Chatbots software
View top Consulting Services for Genesys Cloud CX
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

    Users
    • Manager
    • Case Advocate
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 45% Mid-Market
    • 40% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Genesys Cloud CX is a platform that offers tools for routing, reporting, and workforce management, and integrates with existing systems for daily use across multiple departments.
    • Reviewers appreciate the platform's intuitive user interface, rapid implementation, reliable performance, seamless integrations, and its ability to support multiple clients efficiently.
    • Users experienced limitations in the reporting capabilities, issues with dashboard sync, and challenges with the reporting tools, data export formats, and the restricted options for exporting recordings.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Genesys Cloud CX features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Control
    Average: 8.8
    8.5
    Analytics
    Average: 8.6
    8.7
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Genesys
    Company Website
    Year Founded
    1990
    HQ Location
    Menlo Park, CA
    Twitter
    @Genesys
    32,506 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,448 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

Users
  • Manager
  • Case Advocate
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 45% Mid-Market
  • 40% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Genesys Cloud CX is a platform that offers tools for routing, reporting, and workforce management, and integrates with existing systems for daily use across multiple departments.
  • Reviewers appreciate the platform's intuitive user interface, rapid implementation, reliable performance, seamless integrations, and its ability to support multiple clients efficiently.
  • Users experienced limitations in the reporting capabilities, issues with dashboard sync, and challenges with the reporting tools, data export formats, and the restricted options for exporting recordings.
Genesys Cloud CX features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.2
8.8
Control
Average: 8.8
8.5
Analytics
Average: 8.6
8.7
Collection of information
Average: 8.7
Seller Details
Seller
Genesys
Company Website
Year Founded
1990
HQ Location
Menlo Park, CA
Twitter
@Genesys
32,506 Twitter followers
LinkedIn® Page
www.linkedin.com
8,448 employees on LinkedIn®
Learn more
TARS
(171)4.6 out of 5
53rd Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tars empowers businesses to build AI agents that automate internal tasks and enhance customer experiences—without any coding. Our intuitive platform allows non-technical users to create AI-powered age

    Users
    • Owner
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 57% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TARS features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.8
    8.5
    Analytics
    Average: 8.6
    8.6
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Raiiv B.
    RB
    It’s simple to use and customer friendly. The ability to quickly change flows at the backend and chose how you want to customise are great features Read review
    PD
    Chatbot has all the features we required unlike others and the support we got setting it up was super fast and first class. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TARS
    Year Founded
    2016
    HQ Location
    Newark, DE
    Twitter
    @hellotars_ai
    725 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    38 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tars empowers businesses to build AI agents that automate internal tasks and enhance customer experiences—without any coding. Our intuitive platform allows non-technical users to create AI-powered age

Users
  • Owner
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 57% Small-Business
  • 34% Mid-Market
TARS features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.8
8.5
Analytics
Average: 8.6
8.6
Collection of information
Average: 8.7
Raiiv B.
RB
It’s simple to use and customer friendly. The ability to quickly change flows at the backend and chose how you want to customise are great features Read review
PD
Chatbot has all the features we required unlike others and the support we got setting it up was super fast and first class. Read review
Seller Details
Seller
TARS
Year Founded
2016
HQ Location
Newark, DE
Twitter
@hellotars_ai
725 Twitter followers
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®
Learn more
Gallabox
(167)4.6 out of 5
50th Easiest To Use in Chatbots software
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Entry Level Price:$89.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gallabox is a comprehensive communication solution designed to enhance customer engagement and streamline sales processes through the use of WhatsApp Business APIs. This platform enables businesses to

    Users
    • Founder
    • CEO
    Industries
    • Education Management
    • Apparel & Fashion
    Market Segment
    • 74% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gallabox is a tool for WhatsApp-based communication and automation, designed to integrate with CRM workflows and provide a range of features for business use.
    • Reviewers appreciate the ease of use, reliability, and customer support provided by Gallabox, along with its seamless integration with CRM systems and its practical, user-friendly interface.
    • Reviewers noted limitations in the reporting and dashboard features, a less polished mobile app, a lack of transparency in the pricing structure, and occasional inconsistencies in customer support response times.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Gallabox features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Control
    Average: 8.8
    8.1
    Analytics
    Average: 8.6
    8.4
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MangoLeap
    Company Website
    Year Founded
    2020
    HQ Location
    Chennai, IN
    Twitter
    @gallabox
    140 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    88 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gallabox is a comprehensive communication solution designed to enhance customer engagement and streamline sales processes through the use of WhatsApp Business APIs. This platform enables businesses to

Users
  • Founder
  • CEO
Industries
  • Education Management
  • Apparel & Fashion
Market Segment
  • 74% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gallabox is a tool for WhatsApp-based communication and automation, designed to integrate with CRM workflows and provide a range of features for business use.
  • Reviewers appreciate the ease of use, reliability, and customer support provided by Gallabox, along with its seamless integration with CRM systems and its practical, user-friendly interface.
  • Reviewers noted limitations in the reporting and dashboard features, a less polished mobile app, a lack of transparency in the pricing structure, and occasional inconsistencies in customer support response times.
Gallabox features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.5
Control
Average: 8.8
8.1
Analytics
Average: 8.6
8.4
Collection of information
Average: 8.7
Seller Details
Seller
MangoLeap
Company Website
Year Founded
2020
HQ Location
Chennai, IN
Twitter
@gallabox
140 Twitter followers
LinkedIn® Page
www.linkedin.com
88 employees on LinkedIn®
Learn more
WotNot
(93)4.6 out of 5
78th Easiest To Use in Chatbots software
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Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbo

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Education Management
    Market Segment
    • 67% Small-Business
    • 29% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • WotNot features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Control
    Average: 8.8
    8.8
    Analytics
    Average: 8.6
    9.1
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • CA
    - Very easy to use App - Flexible pricing - Many good features to test even with the free subscription plan - Responsive Support Team Read review
    TR
    • It's free and easy to integrate • User-friendly Logic Building Interface • No. of Features it has Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    WotNot
    Year Founded
    2018
    HQ Location
    Ahmedabad, Gujarat
    Twitter
    @wotnot
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbo

Users
No information available
Industries
  • Marketing and Advertising
  • Education Management
Market Segment
  • 67% Small-Business
  • 29% Mid-Market
WotNot features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
9.1
Control
Average: 8.8
8.8
Analytics
Average: 8.6
9.1
Collection of information
Average: 8.7
CA
- Very easy to use App - Flexible pricing - Many good features to test even with the free subscription plan - Responsive Support Team Read review
TR
• It's free and easy to integrate • User-friendly Logic Building Interface • No. of Features it has Read review
Seller Details
Seller
WotNot
Year Founded
2018
HQ Location
Ahmedabad, Gujarat
Twitter
@wotnot
2 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
Learn more
Zoom Virtual Agent
(188)4.5 out of 5
Optimized for quick response
86th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for custome

    Users
    No information available
    Industries
    • Computer Software
    • Internet
    Market Segment
    • 79% Mid-Market
    • 17% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoom Virtual Agent features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    7.4
    Control
    Average: 8.8
    7.8
    Analytics
    Average: 8.6
    6.5
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Information Technology and Services
    AI
    I love the impact Solvvy has had for our customers, we've seen our Self Service rates increase and our overall interactions to our support team... Read review
    Verified User in Furniture
    UF
    Solvvy provides easy-to-use and customizable Workflows in a chat-bot solution that works to successfully deflect contacts to our agents. The Solvvy... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoom
    Company Website
    Year Founded
    2011
    HQ Location
    San Jose, CA
    Twitter
    @zoom
    1,055,095 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,678 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for custome

Users
No information available
Industries
  • Computer Software
  • Internet
Market Segment
  • 79% Mid-Market
  • 17% Small-Business
Zoom Virtual Agent features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
7.4
Control
Average: 8.8
7.8
Analytics
Average: 8.6
6.5
Collection of information
Average: 8.7
Verified User in Information Technology and Services
AI
I love the impact Solvvy has had for our customers, we've seen our Self Service rates increase and our overall interactions to our support team... Read review
Verified User in Furniture
UF
Solvvy provides easy-to-use and customizable Workflows in a chat-bot solution that works to successfully deflect contacts to our agents. The Solvvy... Read review
Seller Details
Seller
Zoom
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@zoom
1,055,095 Twitter followers
LinkedIn® Page
www.linkedin.com
11,678 employees on LinkedIn®
yellow.ai
(106)4.4 out of 5
93rd Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully auto

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 39% Small-Business
    • 32% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • yellow.ai features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.8
    8.3
    Analytics
    Average: 8.6
    8.7
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Ram E.
    RE
    They helped us in setting up our WhatsApp communication engine and setting up Chats; they have been really helpful and very responsive in helping... Read review
    Puneet Y.
    PY
    The ability to make chatbots for websites helps reduce cost for support roles thats are critical in small businesses which are customer faced like... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    yellow.ai
    Year Founded
    2016
    HQ Location
    San Mateo, California
    Twitter
    @yellowdotai
    1,509 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    955 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully auto

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 39% Small-Business
  • 32% Mid-Market
yellow.ai features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.8
8.3
Analytics
Average: 8.6
8.7
Collection of information
Average: 8.7
Ram E.
RE
They helped us in setting up our WhatsApp communication engine and setting up Chats; they have been really helpful and very responsive in helping... Read review
Puneet Y.
PY
The ability to make chatbots for websites helps reduce cost for support roles thats are critical in small businesses which are customer faced like... Read review
Seller Details
Seller
yellow.ai
Year Founded
2016
HQ Location
San Mateo, California
Twitter
@yellowdotai
1,509 Twitter followers
LinkedIn® Page
www.linkedin.com
955 employees on LinkedIn®
Learn more
Sprinklr Service
(512)4.3 out of 5
Optimized for quick response
33rd Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:$199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers rea

    Users
    • Social Media Manager
    • Digital Advisor
    Industries
    • Marketing and Advertising
    • Consumer Services
    Market Segment
    • 41% Enterprise
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprinklr is a unified platform for customer experience, designed to integrate several platforms into one and assist with digital marketing, social media presence, and customer service.
    • Users like the platform's ability to aggregate reviews, monitor agent performance, and provide real-time reporting, praising its ease of use, advanced AI integrations, and the ability to connect multiple social media accounts.
    • Users mentioned issues such as occasional lagging in report downloads, difficulty in understanding all features, overcrowded admin dashboards, and a high cost, as well as occasional delays in support responses.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sprinklr Service features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Control
    Average: 8.8
    8.7
    Analytics
    Average: 8.6
    8.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprinklr
    Company Website
    Year Founded
    2009
    HQ Location
    New York
    Twitter
    @Sprinklr
    38,564 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,306 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers rea

Users
  • Social Media Manager
  • Digital Advisor
Industries
  • Marketing and Advertising
  • Consumer Services
Market Segment
  • 41% Enterprise
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprinklr is a unified platform for customer experience, designed to integrate several platforms into one and assist with digital marketing, social media presence, and customer service.
  • Users like the platform's ability to aggregate reviews, monitor agent performance, and provide real-time reporting, praising its ease of use, advanced AI integrations, and the ability to connect multiple social media accounts.
  • Users mentioned issues such as occasional lagging in report downloads, difficulty in understanding all features, overcrowded admin dashboards, and a high cost, as well as occasional delays in support responses.
Sprinklr Service features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.8
Control
Average: 8.8
8.7
Analytics
Average: 8.6
8.2
Collection of information
Average: 8.7
Seller Details
Seller
Sprinklr
Company Website
Year Founded
2009
HQ Location
New York
Twitter
@Sprinklr
38,564 Twitter followers
LinkedIn® Page
www.linkedin.com
4,306 employees on LinkedIn®
Userlike
(453)4.4 out of 5
94th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userlike is the leading software solution for customer messaging and support automation in Germany. It’s a unified messaging solution that lets companies receive messages from different channels in on

    Users
    • CEO
    • Marketing Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 80% Small-Business
    • 16% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Userlike features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.1
    Control
    Average: 8.8
    8.2
    Analytics
    Average: 8.6
    7.9
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Graphic Design
    AG
    Very intuitive interface, clear structure, logical sequence Read review
    Verified User in Computer Software
    AC
    Very easy to implement with minimal configuration Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Userlike
    Year Founded
    2011
    HQ Location
    Cologne, Germany
    Twitter
    @userlike
    5,105 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userlike is the leading software solution for customer messaging and support automation in Germany. It’s a unified messaging solution that lets companies receive messages from different channels in on

Users
  • CEO
  • Marketing Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 80% Small-Business
  • 16% Mid-Market
Userlike features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.1
Control
Average: 8.8
8.2
Analytics
Average: 8.6
7.9
Collection of information
Average: 8.7
Verified User in Graphic Design
AG
Very intuitive interface, clear structure, logical sequence Read review
Verified User in Computer Software
AC
Very easy to implement with minimal configuration Read review
Seller Details
Seller
Userlike
Year Founded
2011
HQ Location
Cologne, Germany
Twitter
@userlike
5,105 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
Learn more
Botsonic
(93)4.6 out of 5
41st Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:$40.83
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botsonic helps you create Advanced AI Agents. Use Your Company's Knowledge to Intelligently Resolve Over 70% of Queries and Automate Tasks. Botsonic's AI agents intelligently make decisions based on

    Users
    No information available
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 80% Small-Business
    • 16% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Botsonic features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Control
    Average: 8.8
    8.5
    Analytics
    Average: 8.6
    8.6
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Andrew S.
    AS
    The no-code aspect of Botsonic is really such a fantastic niche. As a consultant, it's sometimes difficult to quickly develop and demonstrate basic... Read review
    Verified User in Information Technology and Services
    CI
    I recently started using Botsonic for its great automation and for making custom chatbots. I love its simple design and easy-to-use interface,... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Writesonic, Inc.
    Year Founded
    2021
    HQ Location
    San Francisco, US
    Twitter
    @WriteSonic
    17,468 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    109 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Botsonic helps you create Advanced AI Agents. Use Your Company's Knowledge to Intelligently Resolve Over 70% of Queries and Automate Tasks. Botsonic's AI agents intelligently make decisions based on

Users
No information available
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 80% Small-Business
  • 16% Mid-Market
Botsonic features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.7
Control
Average: 8.8
8.5
Analytics
Average: 8.6
8.6
Collection of information
Average: 8.7
Andrew S.
AS
The no-code aspect of Botsonic is really such a fantastic niche. As a consultant, it's sometimes difficult to quickly develop and demonstrate basic... Read review
Verified User in Information Technology and Services
CI
I recently started using Botsonic for its great automation and for making custom chatbots. I love its simple design and easy-to-use interface,... Read review
Seller Details
Seller
Writesonic, Inc.
Year Founded
2021
HQ Location
San Francisco, US
Twitter
@WriteSonic
17,468 Twitter followers
LinkedIn® Page
www.linkedin.com
109 employees on LinkedIn®
Learn more
Forethought AI
(147)4.3 out of 5
Optimized for quick response
79th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Forethought's Agentic AI solution empowers customer-centric companies to deliver faster, smarter customer support that go beyond basic automation. By actively learning, making decisions, and providing

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 63% Mid-Market
    • 22% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Forethought AI features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    7.9
    Control
    Average: 8.8
    7.2
    Analytics
    Average: 8.6
    7.6
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Hospitality
    AH
    Their customer support team is very responsive and we have very little issue getting help when needed. The widget worked as intended and allowed... Read review
    Verified User in Computer Software
    EC
    First and foremost, it works. Our team has seen meaningful impact (driving customer support inquiries to self-service) that continues to improve... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Forethought
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @forethought_ai
    1,750 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    110 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Forethought's Agentic AI solution empowers customer-centric companies to deliver faster, smarter customer support that go beyond basic automation. By actively learning, making decisions, and providing

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 63% Mid-Market
  • 22% Small-Business
Forethought AI features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
7.9
Control
Average: 8.8
7.2
Analytics
Average: 8.6
7.6
Collection of information
Average: 8.7
Verified User in Hospitality
AH
Their customer support team is very responsive and we have very little issue getting help when needed. The widget worked as intended and allowed... Read review
Verified User in Computer Software
EC
First and foremost, it works. Our team has seen meaningful impact (driving customer support inquiries to self-service) that continues to improve... Read review
Seller Details
Seller
Forethought
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@forethought_ai
1,750 Twitter followers
LinkedIn® Page
www.linkedin.com
110 employees on LinkedIn®
Helpshift
(380)4.3 out of 5
85th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Starting at $150.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Helpshift is the only customer service solution that seamlessly integrates software, AI, and human agents, offering a unique holistic approach to support. Our AI-infused Modern Support Journey sets us

    Users
    • Customer Service Representative
    • Customer Support
    Industries
    • Computer Games
    • Entertainment
    Market Segment
    • 62% Mid-Market
    • 22% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Helpshift features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Control
    Average: 8.8
    8.2
    Analytics
    Average: 8.6
    8.9
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Computer Games
    AC
    When it comes to customer support, Helpshift is a very reliable tool. Even though I haven't had much experience with other tools, Helpshift... Read review
    Tiago M.
    TM
    We're using Helpshift with Unity for in-game support for all our titles. Being a platform on which the players can contact the support directly... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Helpshift
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @helpshift
    4,289 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    268 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Helpshift is the only customer service solution that seamlessly integrates software, AI, and human agents, offering a unique holistic approach to support. Our AI-infused Modern Support Journey sets us

Users
  • Customer Service Representative
  • Customer Support
Industries
  • Computer Games
  • Entertainment
Market Segment
  • 62% Mid-Market
  • 22% Small-Business
Helpshift features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.2
8.5
Control
Average: 8.8
8.2
Analytics
Average: 8.6
8.9
Collection of information
Average: 8.7
Verified User in Computer Games
AC
When it comes to customer support, Helpshift is a very reliable tool. Even though I haven't had much experience with other tools, Helpshift... Read review
Tiago M.
TM
We're using Helpshift with Unity for in-game support for all our titles. Being a platform on which the players can contact the support directly... Read review
Seller Details
Seller
Helpshift
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@helpshift
4,289 Twitter followers
LinkedIn® Page
www.linkedin.com
268 employees on LinkedIn®
Learn more
Simplified
(4,963)4.6 out of 5
Save to My Lists
Entry Level Price:Starting at $29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Simplified is the one app to create, collaborate, and scale your marketing. Design, write marketing copy, create videos, collaborate, and publish to socials—all in the same place. Built for speed and

    Users
    • Founder
    • CEO
    Industries
    • Writing and Editing
    • Marketing and Advertising
    Market Segment
    • 94% Small-Business
    • 4% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Simplified is a content creation tool that uses AI technology to generate professional-quality designs, write content, and manage social media posts.
    • Users like the user-friendly interface, the wide range of customizable templates, the ability to generate professional-quality designs without needing extensive design skills, and the AI assistance in content and post creation which saves time and makes design accessible to everyone.
    • Reviewers mentioned that many features of Simplified are behind a subscription paywall, which might be expensive for some users or small businesses, especially if they only need occasional use, and the AI writer sometimes needs tweaking to sound more human, especially in long-form content.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Simplified features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Control
    Average: 8.8
    10.0
    Analytics
    Average: 8.6
    10.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Simplified
    Year Founded
    2020
    HQ Location
    San Francisco, US
    Twitter
    @sosimplified
    8,034 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    60 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Simplified is the one app to create, collaborate, and scale your marketing. Design, write marketing copy, create videos, collaborate, and publish to socials—all in the same place. Built for speed and

Users
  • Founder
  • CEO
Industries
  • Writing and Editing
  • Marketing and Advertising
Market Segment
  • 94% Small-Business
  • 4% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Simplified is a content creation tool that uses AI technology to generate professional-quality designs, write content, and manage social media posts.
  • Users like the user-friendly interface, the wide range of customizable templates, the ability to generate professional-quality designs without needing extensive design skills, and the AI assistance in content and post creation which saves time and makes design accessible to everyone.
  • Reviewers mentioned that many features of Simplified are behind a subscription paywall, which might be expensive for some users or small businesses, especially if they only need occasional use, and the AI writer sometimes needs tweaking to sound more human, especially in long-form content.
Simplified features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
10.0
Control
Average: 8.8
10.0
Analytics
Average: 8.6
10.0
Collection of information
Average: 8.7
Seller Details
Seller
Simplified
Year Founded
2020
HQ Location
San Francisco, US
Twitter
@sosimplified
8,034 Twitter followers
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®
Learn more
Qlik Sense
(917)4.4 out of 5
65th Easiest To Use in Chatbots software
View top Consulting Services for Qlik Sense
Save to My Lists
Entry Level Price:$30 USD/user/month. Bi...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Qlik Sense empowers people to make better data-driven decisions and take action. The solution provides augmented analytics for every business need from visualization and dashboards to natural language

    Users
    • Data Analyst
    • Consultant
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 41% Enterprise
    • 41% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Qlik Sense features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Control
    Average: 8.8
    9.4
    Analytics
    Average: 8.6
    9.7
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Sabyasachee R.
    SR
    Scalability, Fast response and manages to handle a large amount of dataset. Read review
    LR
    There are many things I like about Qlik Sense, among them is the ease when we want to portray the information we must provide to other users and... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Qlik
    Year Founded
    1993
    HQ Location
    Radnor, PA
    Twitter
    @qlik
    64,993 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,349 employees on LinkedIn®
    Phone
    1 (888) 994-9854
Product Description
How are these determined?Information
This description is provided by the seller.

Qlik Sense empowers people to make better data-driven decisions and take action. The solution provides augmented analytics for every business need from visualization and dashboards to natural language

Users
  • Data Analyst
  • Consultant
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 41% Enterprise
  • 41% Mid-Market
Qlik Sense features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.2
9.3
Control
Average: 8.8
9.4
Analytics
Average: 8.6
9.7
Collection of information
Average: 8.7
Sabyasachee R.
SR
Scalability, Fast response and manages to handle a large amount of dataset. Read review
LR
There are many things I like about Qlik Sense, among them is the ease when we want to portray the information we must provide to other users and... Read review
Seller Details
Seller
Qlik
Year Founded
1993
HQ Location
Radnor, PA
Twitter
@qlik
64,993 Twitter followers
LinkedIn® Page
www.linkedin.com
4,349 employees on LinkedIn®
Phone
1 (888) 994-9854
Learn more
Zowie
(73)4.7 out of 5
71st Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zowie is the Customer AI platform, equipping enterprises with AI Agents that handle every customer interaction — replacing outdated clicks and forms with natural, human-like conversations. Today’s

    Users
    No information available
    Industries
    • Retail
    • Consumer Services
    Market Segment
    • 48% Small-Business
    • 40% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zowie features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Control
    Average: 8.8
    8.5
    Analytics
    Average: 8.6
    8.8
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Aleksandra G.
    AG
    Zowie works seamlessly with Messenger !! Read review
    Verified User in Information Technology and Services
    AI
    We love the proactive functionality. Personalization is a huge initiative for us and that's something we can accomplish through Zowie. Our goal is... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zowie Inc.
    Year Founded
    2019
    HQ Location
    New York
    Twitter
    @ZowieAI
    139 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    110 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zowie is the Customer AI platform, equipping enterprises with AI Agents that handle every customer interaction — replacing outdated clicks and forms with natural, human-like conversations. Today’s

Users
No information available
Industries
  • Retail
  • Consumer Services
Market Segment
  • 48% Small-Business
  • 40% Mid-Market
Zowie features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
9.1
Control
Average: 8.8
8.5
Analytics
Average: 8.6
8.8
Collection of information
Average: 8.7
Aleksandra G.
AG
Zowie works seamlessly with Messenger !! Read review
Verified User in Information Technology and Services
AI
We love the proactive functionality. Personalization is a huge initiative for us and that's something we can accomplish through Zowie. Our goal is... Read review
Seller Details
Seller
Zowie Inc.
Year Founded
2019
HQ Location
New York
Twitter
@ZowieAI
139 Twitter followers
LinkedIn® Page
www.linkedin.com
110 employees on LinkedIn®
Learn more
SleekFlow
(170)4.6 out of 5
58th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SleekFlow is an agentic AI platform that transforms conversations into sales. Trusted by over 1,500 enterprises across over 80 countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live

    Users
    • Director
    • Founder
    Industries
    • Retail
    • Education Management
    Market Segment
    • 78% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SleekFlow is a customer communication management tool that centralizes interactions across various platforms like WhatsApp, Instagram, and Facebook in one place.
    • Reviewers like the automation tools and broadcast features that save them time, the user-friendly interface, and the responsive customer support that helps with setup and troubleshooting.
    • Users mentioned issues with the tool's lagging, bugs, and lack of monitoring, which impacted agent incentives and customer communication, and also expressed dissatisfaction with the pricing and the limited customization options for developers.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SleekFlow features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Control
    Average: 8.8
    8.3
    Analytics
    Average: 8.6
    8.3
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SleekFlow
    Year Founded
    2019
    HQ Location
    Singapore, SG
    Twitter
    @sleekflow_io
    91 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    198 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SleekFlow is an agentic AI platform that transforms conversations into sales. Trusted by over 1,500 enterprises across over 80 countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live

Users
  • Director
  • Founder
Industries
  • Retail
  • Education Management
Market Segment
  • 78% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SleekFlow is a customer communication management tool that centralizes interactions across various platforms like WhatsApp, Instagram, and Facebook in one place.
  • Reviewers like the automation tools and broadcast features that save them time, the user-friendly interface, and the responsive customer support that helps with setup and troubleshooting.
  • Users mentioned issues with the tool's lagging, bugs, and lack of monitoring, which impacted agent incentives and customer communication, and also expressed dissatisfaction with the pricing and the limited customization options for developers.
SleekFlow features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.5
Control
Average: 8.8
8.3
Analytics
Average: 8.6
8.3
Collection of information
Average: 8.7
Seller Details
Seller
SleekFlow
Year Founded
2019
HQ Location
Singapore, SG
Twitter
@sleekflow_io
91 Twitter followers
LinkedIn® Page
www.linkedin.com
198 employees on LinkedIn®
Learn more
Watermelon
(79)4.5 out of 5
74th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Starting at €106.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Watermelon is the most user-friendly conversational AI platform to automate conversations, no coding required. Reduce your workload by connecting service channels, integrate your software and start au

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 66% Small-Business
    • 32% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Watermelon features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Control
    Average: 8.8
    7.6
    Analytics
    Average: 8.6
    7.7
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Frits P.
    FP
    Helpful and clever staff, they think a few steps ahead. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Watermelon
    Year Founded
    2018
    HQ Location
    Utrecht, NL
    Twitter
    @WatermelonHQ
    3,044 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    87 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Watermelon is the most user-friendly conversational AI platform to automate conversations, no coding required. Reduce your workload by connecting service channels, integrate your software and start au

Users
No information available
Industries
  • Retail
Market Segment
  • 66% Small-Business
  • 32% Mid-Market
Watermelon features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.2
Control
Average: 8.8
7.6
Analytics
Average: 8.6
7.7
Collection of information
Average: 8.7
Frits P.
FP
Helpful and clever staff, they think a few steps ahead. Read review
Seller Details
Seller
Watermelon
Year Founded
2018
HQ Location
Utrecht, NL
Twitter
@WatermelonHQ
3,044 Twitter followers
LinkedIn® Page
www.linkedin.com
87 employees on LinkedIn®
Learn more
Rulai
(82)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 60% Small-Business
    • 22% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rulai features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.8
    9.0
    Analytics
    Average: 8.6
    8.9
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Manish Kumar S.
    MS
    RulAI has a user-friendly console. It is very easy to understand and use it. You can build your bot from sratch and improve it with your experience... Read review
    Alex G.
    AG
    I have been extremely impressed by Rulai. Compared to other chatbot platforms, Rulai's chatbot framework and console makes development accessible... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rulai
    Year Founded
    2016
    HQ Location
    Campbell, CA
    Twitter
    @Rulaiinc
    214 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 60% Small-Business
  • 22% Enterprise
Rulai features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.8
9.0
Analytics
Average: 8.6
8.9
Collection of information
Average: 8.7
Manish Kumar S.
MS
RulAI has a user-friendly console. It is very easy to understand and use it. You can build your bot from sratch and improve it with your experience... Read review
Alex G.
AG
I have been extremely impressed by Rulai. Compared to other chatbot platforms, Rulai's chatbot framework and console makes development accessible... Read review
Seller Details
Seller
Rulai
Year Founded
2016
HQ Location
Campbell, CA
Twitter
@Rulaiinc
214 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Learn more
HelpCrunch
(232)4.7 out of 5
28th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:15 $
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features include: -

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 83% Small-Business
    • 16% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HelpCrunch features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Control
    Average: 8.8
    9.1
    Analytics
    Average: 8.6
    9.2
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Maister D.
    MD
    1) Great options for big support teams > collaboration, private notes, saved replies, macro. Lots of options of customisation of look of live chat,... Read review
    Максим .
    М
    HelpCrunch works extremely well for small SaaS like us. We use it as a single customer communication tool that aligns chat on our website, chatbot,... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HelpCrunch
    Year Founded
    2016
    HQ Location
    Palo Alto, CA
    Twitter
    @HelpCrunchCom
    333 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features include: -

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 83% Small-Business
  • 16% Mid-Market
HelpCrunch features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.1
Control
Average: 8.8
9.1
Analytics
Average: 8.6
9.2
Collection of information
Average: 8.7
Maister D.
MD
1) Great options for big support teams > collaboration, private notes, saved replies, macro. Lots of options of customisation of look of live chat,... Read review
Максим .
М
HelpCrunch works extremely well for small SaaS like us. We use it as a single customer communication tool that aligns chat on our website, chatbot,... Read review
Seller Details
Seller
HelpCrunch
Year Founded
2016
HQ Location
Palo Alto, CA
Twitter
@HelpCrunchCom
333 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
Learn more
Sobot Omnichannel Suite
(171)4.7 out of 5
4th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sobot is a leading global contact center solution provider, offering a suite of solutions and services, including chatbot, live chat, voice, ticketing system, messaging, and WhatsApp Business API.

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 43% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sobot is a software program designed to manage client relations and store client information securely.
    • Reviewers frequently mention the software's ability to centralize communication across multiple channels, its user-friendly design, and its efficient customer service.
    • Reviewers mentioned that the subscription fee is high, some advanced features are difficult to understand, and there are limitations in customization options.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sobot Omnichannel Suite features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
    9.7
    Control
    Average: 8.8
    9.7
    Analytics
    Average: 8.6
    9.8
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sobot
    HQ Location
    Singapore, SG
    LinkedIn® Page
    www.linkedin.com
    91 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sobot is a leading global contact center solution provider, offering a suite of solutions and services, including chatbot, live chat, voice, ticketing system, messaging, and WhatsApp Business API.

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 43% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sobot is a software program designed to manage client relations and store client information securely.
  • Reviewers frequently mention the software's ability to centralize communication across multiple channels, its user-friendly design, and its efficient customer service.
  • Reviewers mentioned that the subscription fee is high, some advanced features are difficult to understand, and there are limitations in customization options.
Sobot Omnichannel Suite features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.2
9.7
Control
Average: 8.8
9.7
Analytics
Average: 8.6
9.8
Collection of information
Average: 8.7
Seller Details
Seller
Sobot
HQ Location
Singapore, SG
LinkedIn® Page
www.linkedin.com
91 employees on LinkedIn®
Learn more
Chatbot Builder AI
(52)5.0 out of 5
1st Easiest To Use in Chatbots software
View top Consulting Services for Chatbot Builder AI
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chatbot Builder Ai offers a rapid, intuitive platform to craft custom GPTs for businesses, integrating seamlessly across websites, social media, SMS, and phone services. Launch a GPT-powered chatbot i

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Consulting
    Market Segment
    • 96% Small-Business
    • 4% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chatbot Builder AI features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.8
    Control
    Average: 8.8
    9.6
    Analytics
    Average: 8.6
    9.8
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Dom J. T.
    DT
    What I appreciate most about Chatbot Builder AI is its remarkable user-friendliness. The platform's accessibility and the quality of their customer... Read review
    John C.
    JC
    What I like most about Chatbotbuilder is that everything is just one click away and is easy to understand and intuitive. But definitely the best... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chatbot Builder AI
    Year Founded
    2023
    HQ Location
    ,
    Twitter
    @CBBuilder
    419 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chatbot Builder Ai offers a rapid, intuitive platform to craft custom GPTs for businesses, integrating seamlessly across websites, social media, SMS, and phone services. Launch a GPT-powered chatbot i

Users
No information available
Industries
  • Marketing and Advertising
  • Consulting
Market Segment
  • 96% Small-Business
  • 4% Mid-Market
Chatbot Builder AI features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.8
Control
Average: 8.8
9.6
Analytics
Average: 8.6
9.8
Collection of information
Average: 8.7
Dom J. T.
DT
What I appreciate most about Chatbot Builder AI is its remarkable user-friendliness. The platform's accessibility and the quality of their customer... Read review
John C.
JC
What I like most about Chatbotbuilder is that everything is just one click away and is easy to understand and intuitive. But definitely the best... Read review
Seller Details
Seller
Chatbot Builder AI
Year Founded
2023
HQ Location
,
Twitter
@CBBuilder
419 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Learn more
Outgrow
(293)4.7 out of 5
Optimized for quick response
46th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:$14.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 82% Small-Business
    • 15% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Outgrow features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Control
    Average: 8.8
    9.7
    Analytics
    Average: 8.6
    9.5
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Jitendra B.
    JB
    As a blogger, I need to offer variety. Textual-only material can create monotony. Creating quizzes, polls etc., not only help me present a colorful... Read review
    Islin M.
    IM
    Outgrow is useful if you're using calculators for your lead funnel. If you're not, don't use Outgrow. They also keep putting features in higher... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Outgrow
    Company Website
    Year Founded
    2012
    HQ Location
    New York, NY
    Twitter
    @OutgrowCo
    3,385 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    69 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 82% Small-Business
  • 15% Mid-Market
Outgrow features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.2
Control
Average: 8.8
9.7
Analytics
Average: 8.6
9.5
Collection of information
Average: 8.7
Jitendra B.
JB
As a blogger, I need to offer variety. Textual-only material can create monotony. Creating quizzes, polls etc., not only help me present a colorful... Read review
Islin M.
IM
Outgrow is useful if you're using calculators for your lead funnel. If you're not, don't use Outgrow. They also keep putting features in higher... Read review
Seller Details
Seller
Outgrow
Company Website
Year Founded
2012
HQ Location
New York, NY
Twitter
@OutgrowCo
3,385 Twitter followers
LinkedIn® Page
www.linkedin.com
69 employees on LinkedIn®
Capacity
(57)4.8 out of 5
84th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Starting at $6,000.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    About Capacity: As support costs continue to rise, support teams are often overburdened, struggling to maintain service levels with increasing ticket volumes, and facing pressure to find cost-effectiv

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 42% Mid-Market
    • 37% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Capacity features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Control
    Average: 8.8
    7.8
    Analytics
    Average: 8.6
    9.1
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • DW
    The platform is easy to navigate and customize. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Capacity
    Year Founded
    2017
    HQ Location
    University City, Missouri
    Twitter
    @GoCapacity
    520 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    489 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

About Capacity: As support costs continue to rise, support teams are often overburdened, struggling to maintain service levels with increasing ticket volumes, and facing pressure to find cost-effectiv

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 42% Mid-Market
  • 37% Small-Business
Capacity features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
9.3
Control
Average: 8.8
7.8
Analytics
Average: 8.6
9.1
Collection of information
Average: 8.7
DW
The platform is easy to navigate and customize. Read review
Seller Details
Seller
Capacity
Year Founded
2017
HQ Location
University City, Missouri
Twitter
@GoCapacity
520 Twitter followers
LinkedIn® Page
www.linkedin.com
489 employees on LinkedIn®
Learn more
Zoho SalesIQ
(283)4.4 out of 5
98th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real t

    Users
    • CEO
    • Director
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 64% Small-Business
    • 16% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho SalesIQ features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    7.4
    Control
    Average: 8.8
    7.6
    Analytics
    Average: 8.6
    7.5
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • JR
    I use Salesiq mainly to track people on my website and try to close deals with the Zobot, their personal chat bot created on the platform. Read review
    Verified User in Hospital & Health Care
    UH
    Its great at identifying users (and repeat users) to your website. You can even automate it to give visitors a ping when they visit a specific page... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    103,834 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26,328 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real t

Users
  • CEO
  • Director
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 64% Small-Business
  • 16% Mid-Market
Zoho SalesIQ features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
7.4
Control
Average: 8.8
7.6
Analytics
Average: 8.6
7.5
Collection of information
Average: 8.7
JR
I use Salesiq mainly to track people on my website and try to close deals with the Zobot, their personal chat bot created on the platform. Read review
Verified User in Hospital & Health Care
UH
Its great at identifying users (and repeat users) to your website. You can even automate it to give visitors a ping when they visit a specific page... Read review
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
103,834 Twitter followers
LinkedIn® Page
www.linkedin.com
26,328 employees on LinkedIn®
Phone
+1 (888) 900-9646
Learn more
LiveAgent
(1,513)4.5 out of 5
54th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LiveAgent is a comprehensive help desk and live chat software designed to revolutionize customer support. By offering an all-in-one solution, LiveAgent empowers businesses to deliver personalized inte

    Users
    • CEO
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • LiveAgent is a customer service tool that helps process a large number of emails, delegate tasks within the team, and provide quick customer service replies.
    • Users like the AI features, the ease of ticket integration, the efficient documentation of notes or comments, and the ability to handle all customer inquiries via live chat with ease.
    • Users experienced issues with the lack of a live help agent online 24/7, the difficulty in migrating from previous systems, the need for better integration with the WhatsApp Business API, and the lack of a dedicated account manager.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LiveAgent features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.8
    8.3
    Analytics
    Average: 8.6
    8.8
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    QualityUnit
    Company Website
    Year Founded
    2004
    HQ Location
    Bratislava
    Twitter
    @qualityunit
    494 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    55 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LiveAgent is a comprehensive help desk and live chat software designed to revolutionize customer support. By offering an all-in-one solution, LiveAgent empowers businesses to deliver personalized inte

Users
  • CEO
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 67% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • LiveAgent is a customer service tool that helps process a large number of emails, delegate tasks within the team, and provide quick customer service replies.
  • Users like the AI features, the ease of ticket integration, the efficient documentation of notes or comments, and the ability to handle all customer inquiries via live chat with ease.
  • Users experienced issues with the lack of a live help agent online 24/7, the difficulty in migrating from previous systems, the need for better integration with the WhatsApp Business API, and the lack of a dedicated account manager.
LiveAgent features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.8
8.3
Analytics
Average: 8.6
8.8
Collection of information
Average: 8.7
Seller Details
Seller
QualityUnit
Company Website
Year Founded
2004
HQ Location
Bratislava
Twitter
@qualityunit
494 Twitter followers
LinkedIn® Page
www.linkedin.com
55 employees on LinkedIn®
IvyQuantum
(42)4.3 out of 5
95th Easiest To Use in Chatbots software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ivy.ai transcends the chatbot landscape as a scalable, AI-powered communication platform revolutionizing customer support. As the industry leader, Ivy offers high-IQ chatbot solutions tailored for hig

    Users
    No information available
    Industries
    • Higher Education
    Market Segment
    • 38% Mid-Market
    • 31% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IvyQuantum features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Control
    Average: 8.8
    8.6
    Analytics
    Average: 8.6
    8.4
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • SW
    I like that they scan our urls to find answers to questions automatically. I also love the Inbox Zero function. Read review
    Verified User in Higher Education
    AH
    Not only does Ivy have a stellar customer support team, the ease of implementation is promising. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ivy.ai
    Year Founded
    2016
    HQ Location
    Raleigh, US
    Twitter
    @ivychatbot
    201 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ivy.ai transcends the chatbot landscape as a scalable, AI-powered communication platform revolutionizing customer support. As the industry leader, Ivy offers high-IQ chatbot solutions tailored for hig

Users
No information available
Industries
  • Higher Education
Market Segment
  • 38% Mid-Market
  • 31% Small-Business
IvyQuantum features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.2
Control
Average: 8.8
8.6
Analytics
Average: 8.6
8.4
Collection of information
Average: 8.7
SW
I like that they scan our urls to find answers to questions automatically. I also love the Inbox Zero function. Read review
Verified User in Higher Education
AH
Not only does Ivy have a stellar customer support team, the ease of implementation is promising. Read review
Seller Details
Seller
Ivy.ai
Year Founded
2016
HQ Location
Raleigh, US
Twitter
@ivychatbot
201 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
Learn more
SocialNowa
(40)4.8 out of 5
67th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SocialNowa Chatbot is a Messenger Chatbot and Instagram DM Automation Tool. It is one of the best chatbot automation tools available in the market. It has some additional features which are unique

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 95% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SocialNowa features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.8
    9.6
    Analytics
    Average: 8.6
    9.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Lachelle Marie R.
    LR
    I was looking for a way to automate my lead generation process without breaking the bank. I found a few solutions, but they were rather pricey –... Read review
    Ben Y.
    BY
    Easy to implement I was initially skeptical because I tried another chatbot software where the interface was buggy and confusing. I setup a... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    DigiNowa
    Year Founded
    2021
    HQ Location
    Pune, Maharashtra
    Twitter
    @SocialNowa
    59 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SocialNowa Chatbot is a Messenger Chatbot and Instagram DM Automation Tool. It is one of the best chatbot automation tools available in the market. It has some additional features which are unique

Users
No information available
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 95% Small-Business
SocialNowa features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.8
9.6
Analytics
Average: 8.6
9.3
Collection of information
Average: 8.7
Lachelle Marie R.
LR
I was looking for a way to automate my lead generation process without breaking the bank. I found a few solutions, but they were rather pricey –... Read review
Ben Y.
BY
Easy to implement I was initially skeptical because I tried another chatbot software where the interface was buggy and confusing. I setup a... Read review
Seller Details
Seller
DigiNowa
Year Founded
2021
HQ Location
Pune, Maharashtra
Twitter
@SocialNowa
59 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
Learn more
Brevo Marketing Platform
(2,356)4.5 out of 5
Optimized for quick response
34th Easiest To Use in Chatbots software
View top Consulting Services for Brevo Marketing Platform
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 12% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Brevo is a marketing platform used for handling contact form submissions, email marketing, automation, and customer relationship management, integrating with various systems and tools.
    • Reviewers frequently mention the ease of use, intuitive design, and excellent customer support, along with the platform's ability to effectively manage campaigns and automate emails.
    • Reviewers mentioned some issues with the platform, such as a steep learning curve, limitations in customization and reporting features, and occasional bugs or slow performance.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Brevo Marketing Platform features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    7.6
    Control
    Average: 8.8
    8.8
    Analytics
    Average: 8.6
    8.3
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brevo
    Company Website
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @brevo_official
    15,930 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    788 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 12% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Brevo is a marketing platform used for handling contact form submissions, email marketing, automation, and customer relationship management, integrating with various systems and tools.
  • Reviewers frequently mention the ease of use, intuitive design, and excellent customer support, along with the platform's ability to effectively manage campaigns and automate emails.
  • Reviewers mentioned some issues with the platform, such as a steep learning curve, limitations in customization and reporting features, and occasional bugs or slow performance.
Brevo Marketing Platform features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
7.6
Control
Average: 8.8
8.8
Analytics
Average: 8.6
8.3
Collection of information
Average: 8.7
Seller Details
Seller
Brevo
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@brevo_official
15,930 Twitter followers
LinkedIn® Page
www.linkedin.com
788 employees on LinkedIn®
ViaSay
(50)4.6 out of 5
92nd Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate larg

    Users
    No information available
    Industries
    • Airlines/Aviation
    • Leisure, Travel & Tourism
    Market Segment
    • 50% Mid-Market
    • 34% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ViaSay features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.1
    Control
    Average: 8.8
    8.1
    Analytics
    Average: 8.6
    7.5
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Francis H.
    FH
    How the platform is built and designed for CX automation and cost saving. Also great implementation and consultancy support from Mindsay team with... Read review
    Verified User in Leisure, Travel & Tourism
    AL
    The ease of use and ability to build with no technical expertise. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ViaSay
    Year Founded
    2016
    HQ Location
    Paris, Île-de-France
    Twitter
    @Mindsay_ai
    1,463 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate larg

Users
No information available
Industries
  • Airlines/Aviation
  • Leisure, Travel & Tourism
Market Segment
  • 50% Mid-Market
  • 34% Enterprise
ViaSay features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
8.1
Control
Average: 8.8
8.1
Analytics
Average: 8.6
7.5
Collection of information
Average: 8.7
Francis H.
FH
How the platform is built and designed for CX automation and cost saving. Also great implementation and consultancy support from Mindsay team with... Read review
Verified User in Leisure, Travel & Tourism
AL
The ease of use and ability to build with no technical expertise. Read review
Seller Details
Seller
ViaSay
Year Founded
2016
HQ Location
Paris, Île-de-France
Twitter
@Mindsay_ai
1,463 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
Learn more
Helpwise
(181)4.6 out of 5
83rd Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Helpwise is an easy to setup customer service platform that empowers customer facing teams to drive revenue for businesses. The all-in-one platform streamlines customer conversations across various ch

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 90% Small-Business
    • 10% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Helpwise features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    7.3
    Control
    Average: 8.8
    7.3
    Analytics
    Average: 8.6
    8.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • MT
    First, Helpwise is easy to use. I have a small team of 3 that utilizes Helpwise to provide support to our small business clients. Previously we... Read review
    Verified User in Online Media
    UO
    Helpwise has a clean UI and lots of smart integrations which make you more productive. It's cheaper than popular rivals and has more features than... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Saas Labs
    Year Founded
    2016
    HQ Location
    Palo Alto, California
    Twitter
    @saas_labs
    300 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    417 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Helpwise is an easy to setup customer service platform that empowers customer facing teams to drive revenue for businesses. The all-in-one platform streamlines customer conversations across various ch

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 90% Small-Business
  • 10% Mid-Market
Helpwise features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
7.3
Control
Average: 8.8
7.3
Analytics
Average: 8.6
8.3
Collection of information
Average: 8.7
MT
First, Helpwise is easy to use. I have a small team of 3 that utilizes Helpwise to provide support to our small business clients. Previously we... Read review
Verified User in Online Media
UO
Helpwise has a clean UI and lots of smart integrations which make you more productive. It's cheaper than popular rivals and has more features than... Read review
Seller Details
Seller
Saas Labs
Year Founded
2016
HQ Location
Palo Alto, California
Twitter
@saas_labs
300 Twitter followers
LinkedIn® Page
www.linkedin.com
417 employees on LinkedIn®
Learn more
HighLevel
(499)4.6 out of 5
90th Easiest To Use in Chatbots software
View top Consulting Services for HighLevel
Save to My Lists
Entry Level Price:$297.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagra

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Consulting
    Market Segment
    • 64% Small-Business
    • 2% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HighLevel is a comprehensive platform designed to manage and improve workflow, with features well integrated and optimized for marketers and CRM professionals.
    • Reviewers appreciate the platform's versatility, its ability to integrate with other tools, the automation capabilities, and the responsive customer support team.
    • Users mentioned that the platform can be overwhelming to learn due to its comprehensive nature, it can be slow at times, and some found the scheduling of onboarding calls complicated.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HighLevel features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Control
    Average: 8.8
    10.0
    Analytics
    Average: 8.6
    10.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HighLevel
    Company Website
    Year Founded
    2018
    HQ Location
    Dallas, Texas
    Twitter
    @gohighlevel
    6,595 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,490 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagra

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Consulting
Market Segment
  • 64% Small-Business
  • 2% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HighLevel is a comprehensive platform designed to manage and improve workflow, with features well integrated and optimized for marketers and CRM professionals.
  • Reviewers appreciate the platform's versatility, its ability to integrate with other tools, the automation capabilities, and the responsive customer support team.
  • Users mentioned that the platform can be overwhelming to learn due to its comprehensive nature, it can be slow at times, and some found the scheduling of onboarding calls complicated.
HighLevel features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
10.0
Control
Average: 8.8
10.0
Analytics
Average: 8.6
10.0
Collection of information
Average: 8.7
Seller Details
Seller
HighLevel
Company Website
Year Founded
2018
HQ Location
Dallas, Texas
Twitter
@gohighlevel
6,595 Twitter followers
LinkedIn® Page
www.linkedin.com
1,490 employees on LinkedIn®
Jotform AI Agents
(91)4.5 out of 5
89th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jotform AI Agents are automated real-time assistants designed to help your users at any time of day or night. AI Agents are the future of customer service. Train and customize your own personal AI Age

    Users
    No information available
    Industries
    • Insurance
    • Computer Software
    Market Segment
    • 80% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Jotform AI Agents are automated assistants designed to assist with form creation and data automation.
    • Users like the quick and accurate assistance provided by Jotform AI Agents, which save valuable time by intelligently suggesting form fields, automating workflows, and refining form logic based on intent.
    • Users experienced issues with the AI not fully understanding their intent, generic suggestions, and a lack of customization options for more complex or industry-specific use cases.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Jotform AI Agents features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Control
    Average: 8.8
    8.2
    Analytics
    Average: 8.6
    9.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Jotform
    Company Website
    Year Founded
    2006
    HQ Location
    San Francisco, California
    Twitter
    @Jotform
    39,937 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    836 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Jotform AI Agents are automated real-time assistants designed to help your users at any time of day or night. AI Agents are the future of customer service. Train and customize your own personal AI Age

Users
No information available
Industries
  • Insurance
  • Computer Software
Market Segment
  • 80% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Jotform AI Agents are automated assistants designed to assist with form creation and data automation.
  • Users like the quick and accurate assistance provided by Jotform AI Agents, which save valuable time by intelligently suggesting form fields, automating workflows, and refining form logic based on intent.
  • Users experienced issues with the AI not fully understanding their intent, generic suggestions, and a lack of customization options for more complex or industry-specific use cases.
Jotform AI Agents features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.2
Control
Average: 8.8
8.2
Analytics
Average: 8.6
9.0
Collection of information
Average: 8.7
Seller Details
Seller
Jotform
Company Website
Year Founded
2006
HQ Location
San Francisco, California
Twitter
@Jotform
39,937 Twitter followers
LinkedIn® Page
www.linkedin.com
836 employees on LinkedIn®
Kindly
(32)4.9 out of 5
60th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Generative AI-powered AI agents built to automate support. We are one of Europe’s leading premium AI agent providers specializing in the development of artificial intelligence and automation solut

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 44% Mid-Market
    • 41% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kindly features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Control
    Average: 8.8
    8.8
    Analytics
    Average: 8.6
    9.1
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Susanne H.
    SH
    Kindly helps us give quicker support to our members. It is also a pleasure to work with the people behind kindly who always provide good and... Read review
    Verified User in Leisure, Travel & Tourism
    AL
    We are very happy with the collaboration so far with Kindly. They are very swift to solve our problems and needs. Our Customer Success manager from... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kindly
    Year Founded
    2016
    HQ Location
    Oslo, NO
    LinkedIn® Page
    www.linkedin.com
    84 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Generative AI-powered AI agents built to automate support. We are one of Europe’s leading premium AI agent providers specializing in the development of artificial intelligence and automation solut

Users
No information available
Industries
No information available
Market Segment
  • 44% Mid-Market
  • 41% Small-Business
Kindly features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
8.9
Control
Average: 8.8
8.8
Analytics
Average: 8.6
9.1
Collection of information
Average: 8.7
Susanne H.
SH
Kindly helps us give quicker support to our members. It is also a pleasure to work with the people behind kindly who always provide good and... Read review
Verified User in Leisure, Travel & Tourism
AL
We are very happy with the collaboration so far with Kindly. They are very swift to solve our problems and needs. Our Customer Success manager from... Read review
Seller Details
Seller
Kindly
Year Founded
2016
HQ Location
Oslo, NO
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
Learn more
BIK
(60)4.5 out of 5
68th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BIK (bik.ai) is the most intelligent conversational marketing platform helping E-commerce businesses drive multiple ROI. This platform enables a brand to transact automation with Chatbots, manage mult

    Users
    No information available
    Industries
    • Consumer Goods
    • Cosmetics
    Market Segment
    • 62% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BIK is a customer relationship management tool that integrates various business channels and services for easy navigation and messaging.
    • Users frequently mention the ease of use, the helpfulness of the support team, and the beneficial features such as task prioritization and journey-building that have boosted their revenue.
    • Users experienced issues with the appearance of tickets across different platforms, the inability to search tickets using keywords, disappearing messages older than three months, and a high rate of failed messages.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BIK features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Control
    Average: 8.8
    9.4
    Analytics
    Average: 8.6
    9.7
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BIK
    Year Founded
    2019
    HQ Location
    Palo Alto
    Twitter
    @Bikglobal
    41 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    323 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BIK (bik.ai) is the most intelligent conversational marketing platform helping E-commerce businesses drive multiple ROI. This platform enables a brand to transact automation with Chatbots, manage mult

Users
No information available
Industries
  • Consumer Goods
  • Cosmetics
Market Segment
  • 62% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BIK is a customer relationship management tool that integrates various business channels and services for easy navigation and messaging.
  • Users frequently mention the ease of use, the helpfulness of the support team, and the beneficial features such as task prioritization and journey-building that have boosted their revenue.
  • Users experienced issues with the appearance of tickets across different platforms, the inability to search tickets using keywords, disappearing messages older than three months, and a high rate of failed messages.
BIK features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.4
Control
Average: 8.8
9.4
Analytics
Average: 8.6
9.7
Collection of information
Average: 8.7
Seller Details
Seller
BIK
Year Founded
2019
HQ Location
Palo Alto
Twitter
@Bikglobal
41 Twitter followers
LinkedIn® Page
www.linkedin.com
323 employees on LinkedIn®
Learn more
Chatsimple
(28)4.9 out of 5
36th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chatsimple, an AI agent for inbound sales & support who engages with your website visitors to understand their needs. It provides clear answers to their questions, showcasing the value your busine

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 86% Small-Business
    • 14% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chatsimple features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Control
    Average: 8.8
    8.4
    Analytics
    Average: 8.6
    9.2
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Mark L.
    ML
    What we like best about ChatSimple is its ease of implementation and the significant impact on our customer service. Not only was this product... Read review
    MH
    Set up was super simple, the platform is easy to navigate and the training capabilities are pretty robust. Overall the cost is a no brainer, and... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chatsimple Inc.
    Company Website
    HQ Location
    Toronto, ON
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chatsimple, an AI agent for inbound sales & support who engages with your website visitors to understand their needs. It provides clear answers to their questions, showcasing the value your busine

Users
No information available
Industries
No information available
Market Segment
  • 86% Small-Business
  • 14% Mid-Market
Chatsimple features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
8.9
Control
Average: 8.8
8.4
Analytics
Average: 8.6
9.2
Collection of information
Average: 8.7
Mark L.
ML
What we like best about ChatSimple is its ease of implementation and the significant impact on our customer service. Not only was this product... Read review
MH
Set up was super simple, the platform is easy to navigate and the training capabilities are pretty robust. Overall the cost is a no brainer, and... Read review
Seller Details
Seller
Chatsimple Inc.
Company Website
HQ Location
Toronto, ON
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Learn more
BotSpace
(35)4.8 out of 5
26th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BotSpace is an AI-powered platform that helps businesses sell, support, and market on WhatsApp and Instagram. You can automate chats, send broadcasts, run campaigns, and manage customer conversati

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 69% Small-Business
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Botspace is a tool designed for enterprise level chatbot deployment, enabling rapid implementation and multi-platform automation.
    • Users frequently mention the exceptional customer support, the intuitive interface, powerful features, and the ability to streamline and scale WhatsApp marketing.
    • Users reported issues with the template design tool, expensive plans for startups or low-volume users, and a chat support team that is not qualified enough to understand problems.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BotSpace features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Control
    Average: 8.8
    9.0
    Analytics
    Average: 8.6
    9.4
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BotSpace
    Year Founded
    2017
    HQ Location
    Pune, Maharashtra
    Twitter
    @botspaceHQ
    46 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BotSpace is an AI-powered platform that helps businesses sell, support, and market on WhatsApp and Instagram. You can automate chats, send broadcasts, run campaigns, and manage customer conversati

Users
No information available
Industries
  • Computer Software
Market Segment
  • 69% Small-Business
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Botspace is a tool designed for enterprise level chatbot deployment, enabling rapid implementation and multi-platform automation.
  • Users frequently mention the exceptional customer support, the intuitive interface, powerful features, and the ability to streamline and scale WhatsApp marketing.
  • Users reported issues with the template design tool, expensive plans for startups or low-volume users, and a chat support team that is not qualified enough to understand problems.
BotSpace features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.1
Control
Average: 8.8
9.0
Analytics
Average: 8.6
9.4
Collection of information
Average: 8.7
Seller Details
Seller
BotSpace
Year Founded
2017
HQ Location
Pune, Maharashtra
Twitter
@botspaceHQ
46 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
Learn more
Amplitude Guides & Surveys
(154)4.9 out of 5
Optimized for quick response
51st Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amplitude Guides & Surveys is a comprehensive in-app engagement tool designed to help teams deliver tailored user experiences through interactive guides and insightful surveys. This product empowe

    Users
    • CTO
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 32% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Amplitude Guides & Surveys features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Control
    Average: 8.8
    9.3
    Analytics
    Average: 8.6
    9.0
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Information Technology and Services
    AI
    Its intuitive design ensures that even users who are not tech-savvy can easily navigate through the interface. The learning curve is minimal. Read review
    Jeff B.
    JB
    We found CommandBar via G2 and there are a lot of vendors on the grid. We evaluated many of them. Some just via the website and others put through... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Amplitude
    Company Website
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @Amplitude_HQ
    20,919 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    936 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Amplitude Guides & Surveys is a comprehensive in-app engagement tool designed to help teams deliver tailored user experiences through interactive guides and insightful surveys. This product empowe

Users
  • CTO
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 32% Mid-Market
Amplitude Guides & Surveys features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
9.4
Control
Average: 8.8
9.3
Analytics
Average: 8.6
9.0
Collection of information
Average: 8.7
Verified User in Information Technology and Services
AI
Its intuitive design ensures that even users who are not tech-savvy can easily navigate through the interface. The learning curve is minimal. Read review
Jeff B.
JB
We found CommandBar via G2 and there are a lot of vendors on the grid. We evaluated many of them. Some just via the website and others put through... Read review
Seller Details
Seller
Amplitude
Company Website
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@Amplitude_HQ
20,919 Twitter followers
LinkedIn® Page
www.linkedin.com
936 employees on LinkedIn®
SmatBot
(27)4.5 out of 5
81st Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SmatBot, a subsidiary of ByteQuark Solutions, is a leading player in the AI-Powered chatbot industry with a presence globally in the United States, Middle East, and India with 5000+ active users. Our

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 70% Small-Business
    • 26% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SmatBot features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Control
    Average: 8.8
    8.8
    Analytics
    Average: 8.6
    8.5
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Vijay Y.
    VY
    it's an Indian company that provides chatbot features an affordable price Read review
    Suyash P.
    SP
    1. Very easy to use, and easy to make the changes in the flows of the chatbot 2. Cost-friendly for Startups as well 3. Very cooperative staff,... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SmatBot
    Year Founded
    2015
    HQ Location
    Hyderabad, Telengana
    Twitter
    @smatbot
    66 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SmatBot, a subsidiary of ByteQuark Solutions, is a leading player in the AI-Powered chatbot industry with a presence globally in the United States, Middle East, and India with 5000+ active users. Our

Users
No information available
Industries
No information available
Market Segment
  • 70% Small-Business
  • 26% Mid-Market
SmatBot features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
9.1
Control
Average: 8.8
8.8
Analytics
Average: 8.6
8.5
Collection of information
Average: 8.7
Vijay Y.
VY
it's an Indian company that provides chatbot features an affordable price Read review
Suyash P.
SP
1. Very easy to use, and easy to make the changes in the flows of the chatbot 2. Cost-friendly for Startups as well 3. Very cooperative staff,... Read review
Seller Details
Seller
SmatBot
Year Founded
2015
HQ Location
Hyderabad, Telengana
Twitter
@smatbot
66 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
Learn more
Glider AI
(148)4.8 out of 5
35th Easiest To Use in Chatbots software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Glider AI Skills ValidationPlatform, recognized by G2 as a top 50 AI software for 2024, provides a full-funnel hiring solution from the initial screen to final hire to employee upskilling and reskilli

    Users
    • Technical Recruiter
    Industries
    • Staffing and Recruiting
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 40% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Glider AI features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Control
    Average: 8.8
    9.8
    Analytics
    Average: 8.6
    9.6
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • AL
    I find Glider AI do useful for our recruitment efforts, due to its versatility and convenience. The interface makes it easy to deploy customized... Read review
    AP
    The best feature about it is that it captures real-time screenshots of candidates taking the assessments, which helps to qualify and shortlist... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Glider AI
    Year Founded
    2020
    HQ Location
    Cupertino, California
    Twitter
    @GLIDERai
    380 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    104 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Glider AI Skills ValidationPlatform, recognized by G2 as a top 50 AI software for 2024, provides a full-funnel hiring solution from the initial screen to final hire to employee upskilling and reskilli

Users
  • Technical Recruiter
Industries
  • Staffing and Recruiting
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 40% Enterprise
Glider AI features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
9.6
Control
Average: 8.8
9.8
Analytics
Average: 8.6
9.6
Collection of information
Average: 8.7
AL
I find Glider AI do useful for our recruitment efforts, due to its versatility and convenience. The interface makes it easy to deploy customized... Read review
AP
The best feature about it is that it captures real-time screenshots of candidates taking the assessments, which helps to qualify and shortlist... Read review
Seller Details
Seller
Glider AI
Year Founded
2020
HQ Location
Cupertino, California
Twitter
@GLIDERai
380 Twitter followers
LinkedIn® Page
www.linkedin.com
104 employees on LinkedIn®
Learn more
Swiftsell
(21)4.8 out of 5
52nd Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Swiftsell is a generative AI-enabled no-code tool designed to help consumer brands automate their lead conversations seamlessly across multiple channels. This innovative solution empowers businesses t

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 48% Mid-Market
    • 43% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Swiftsell features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.8
    8.4
    Analytics
    Average: 8.6
    8.8
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Rajat M.
    RM
    Easy to integrate Amazing UI Cost effective ROI Customer support Read review
    Sujata R.
    SR
    It's a user-friendly tool. And very easy to use. Perfect for solutions for all the business that is small, mid or large. Help us to engage with... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprintsteer Innovations Private Limited
    Year Founded
    2023
    HQ Location
    Bengaluru, IN
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Swiftsell is a generative AI-enabled no-code tool designed to help consumer brands automate their lead conversations seamlessly across multiple channels. This innovative solution empowers businesses t

Users
No information available
Industries
No information available
Market Segment
  • 48% Mid-Market
  • 43% Small-Business
Swiftsell features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.8
8.4
Analytics
Average: 8.6
8.8
Collection of information
Average: 8.7
Rajat M.
RM
Easy to integrate Amazing UI Cost effective ROI Customer support Read review
Sujata R.
SR
It's a user-friendly tool. And very easy to use. Perfect for solutions for all the business that is small, mid or large. Help us to engage with... Read review
Seller Details
Seller
Sprintsteer Innovations Private Limited
Year Founded
2023
HQ Location
Bengaluru, IN
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Learn more
MessageMind
(21)5.0 out of 5
3rd Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At MessageMind, we've revolutionized customer service support by harnessing the power of AI to deliver fully human-like interactions, capable of handling a broad spectrum of customer needs, from suppo

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Small-Business
    • 48% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Messagemind is a platform that simplifies reputation management and allows for real-time collaboration on tickets through a live chat format.
    • Users like the ability to respond to reviews directly within the platform, the seamless integration of AI and live chat, and the efficient handling of inbound toll-free services in multiple countries.
    • Users mentioned the absence of built-in round-robin support, inconsistencies between the features available on the mobile and web apps, and the lack of more affordable entry-level options.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MessageMind features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Control
    Average: 8.8
    10.0
    Analytics
    Average: 8.6
    10.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MessageMind
    Year Founded
    2009
    HQ Location
    ,
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At MessageMind, we've revolutionized customer service support by harnessing the power of AI to deliver fully human-like interactions, capable of handling a broad spectrum of customer needs, from suppo

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Small-Business
  • 48% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Messagemind is a platform that simplifies reputation management and allows for real-time collaboration on tickets through a live chat format.
  • Users like the ability to respond to reviews directly within the platform, the seamless integration of AI and live chat, and the efficient handling of inbound toll-free services in multiple countries.
  • Users mentioned the absence of built-in round-robin support, inconsistencies between the features available on the mobile and web apps, and the lack of more affordable entry-level options.
MessageMind features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.2
10.0
Control
Average: 8.8
10.0
Analytics
Average: 8.6
10.0
Collection of information
Average: 8.7
Seller Details
Seller
MessageMind
Year Founded
2009
HQ Location
,
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Learn more
Futr
(21)4.7 out of 5
77th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Starting at £395.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Futr is a chat-as-a-service platform that is supercharging customer service capabilities with auto, live, video & social chat - in any language and on any channel. With clients including a numbe

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 48% Mid-Market
    • 38% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Futr features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Control
    Average: 8.8
    8.9
    Analytics
    Average: 8.6
    9.6
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Diksha K.
    DK
    Futrs chat services platform is ideal for customer-centric chat services. It provides automated suggestions and answers fulfilling customer needs,... Read review
    Danish I.
    DI
    a wide range of options in order to provide an AI chatbot service for customer service teams and also has so many options such as chatbot... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Futr
    Year Founded
    2017
    HQ Location
    London, England
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Futr is a chat-as-a-service platform that is supercharging customer service capabilities with auto, live, video & social chat - in any language and on any channel. With clients including a numbe

Users
No information available
Industries
No information available
Market Segment
  • 48% Mid-Market
  • 38% Small-Business
Futr features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.3
Control
Average: 8.8
8.9
Analytics
Average: 8.6
9.6
Collection of information
Average: 8.7
Diksha K.
DK
Futrs chat services platform is ideal for customer-centric chat services. It provides automated suggestions and answers fulfilling customer needs,... Read review
Danish I.
DI
a wide range of options in order to provide an AI chatbot service for customer service teams and also has so many options such as chatbot... Read review
Seller Details
Seller
Futr
Year Founded
2017
HQ Location
London, England
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
Learn more
ChatBot
(22)4.5 out of 5
47th Easiest To Use in Chatbots software
View top Consulting Services for ChatBot
Save to My Lists
Entry Level Price:$50 per month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. Create chatbots in minutes with diverse templates and automate key tasks right away. Easily drag-and-drop new

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 32% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ChatBot features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.8
    8.3
    Analytics
    Average: 8.6
    8.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Basiirat A.
    BA
    Primarily I like Botengine for its reliability. Before trying out Botengine this year , we had initially created and deployed several Botsvia... Read review
    Verified User in Financial Services
    GF
    The Fact that i can communicate very efficiently with a representative of a service rendering organisation. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Text
    Year Founded
    2002
    HQ Location
    Wrocław, Lower Silesia
    LinkedIn® Page
    www.linkedin.com
    356 employees on LinkedIn®
    Ownership
    WSE: TXT
Product Description
How are these determined?Information
This description is provided by the seller.

ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. Create chatbots in minutes with diverse templates and automate key tasks right away. Easily drag-and-drop new

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 32% Mid-Market
ChatBot features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.8
8.3
Analytics
Average: 8.6
8.3
Collection of information
Average: 8.7
Basiirat A.
BA
Primarily I like Botengine for its reliability. Before trying out Botengine this year , we had initially created and deployed several Botsvia... Read review
Verified User in Financial Services
GF
The Fact that i can communicate very efficiently with a representative of a service rendering organisation. Read review
Seller Details
Seller
Text
Year Founded
2002
HQ Location
Wrocław, Lower Silesia
LinkedIn® Page
www.linkedin.com
356 employees on LinkedIn®
Ownership
WSE: TXT
Learn more
CRM Bot
(19)4.2 out of 5
View top Consulting Services for CRM Bot
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CRM Bot is an enterprise-grade conversational AI platform that lets organizations build complex, intelligent chat/voice-bots and deploy them to a wide variety of channels. CRM Bot sits on top of your

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 74% Small-Business
    • 16% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CRM Bot features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Control
    Average: 8.8
    8.8
    Analytics
    Average: 8.6
    9.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Manya H.
    MH
    Most helpful feature of CRM Bot is that it replies within seconds and it does not need any human manwork. Read review
    Gaurav K.
    GK
    There are several aspects that can be appreciated about CRM Bot below: 1. Data collection and Analysis can be easily done. 2.24×7 Availability... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CRM Bot
    Year Founded
    2020
    HQ Location
    London, GB
    Twitter
    @thecrmbot
    7 Twitter followers
    LinkedIn® Page
    linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CRM Bot is an enterprise-grade conversational AI platform that lets organizations build complex, intelligent chat/voice-bots and deploy them to a wide variety of channels. CRM Bot sits on top of your

Users
No information available
Industries
No information available
Market Segment
  • 74% Small-Business
  • 16% Mid-Market
CRM Bot features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.2
Control
Average: 8.8
8.8
Analytics
Average: 8.6
9.3
Collection of information
Average: 8.7
Manya H.
MH
Most helpful feature of CRM Bot is that it replies within seconds and it does not need any human manwork. Read review
Gaurav K.
GK
There are several aspects that can be appreciated about CRM Bot below: 1. Data collection and Analysis can be easily done. 2.24×7 Availability... Read review
Seller Details
Seller
CRM Bot
Year Founded
2020
HQ Location
London, GB
Twitter
@thecrmbot
7 Twitter followers
LinkedIn® Page
linkedin.com
1 employees on LinkedIn®
Learn more
Linc
(16)4.6 out of 5
62nd Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Linc is the only conversational CX automation platform built for retail brands. Linc’s award winning AI powers a flexible digital workforce that resolves over 85% of customer inquiries without hand-o

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 44% Enterprise
    • 44% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Linc features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Control
    Average: 8.8
    7.5
    Analytics
    Average: 8.6
    9.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Consumer Services
    EC
    I was, unfortunately, unable to use Linc Global the way I had desired. Their customer service was not very helpful. This was disappointing. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Capacity
    Year Founded
    2017
    HQ Location
    University City, Missouri
    Twitter
    @GoCapacity
    520 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    489 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Linc is the only conversational CX automation platform built for retail brands. Linc’s award winning AI powers a flexible digital workforce that resolves over 85% of customer inquiries without hand-o

Users
No information available
Industries
  • Retail
Market Segment
  • 44% Enterprise
  • 44% Mid-Market
Linc features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.8
Control
Average: 8.8
7.5
Analytics
Average: 8.6
9.3
Collection of information
Average: 8.7
Verified User in Consumer Services
EC
I was, unfortunately, unable to use Linc Global the way I had desired. Their customer service was not very helpful. This was disappointing. Read review
Seller Details
Seller
Capacity
Year Founded
2017
HQ Location
University City, Missouri
Twitter
@GoCapacity
520 Twitter followers
LinkedIn® Page
www.linkedin.com
489 employees on LinkedIn®
Learn more
Rasayel
(44)4.5 out of 5
69th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:$150.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rasayel is your all-in-one B2B sales platform for WhatsApp. Featuring: - Shared team inbox with 2-way messaging - No-code WhatsApp chatbot builder - WhatsApp broadcasts and bulk messaging - Open APIs

    Users
    No information available
    Industries
    • Computer Software
    • Leisure, Travel & Tourism
    Market Segment
    • 66% Small-Business
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rasayel features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Control
    Average: 8.8
    7.2
    Analytics
    Average: 8.6
    8.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Carlos S.
    CS
    We just launched a trial with Rasayel some weeks ago and everything is looking great so far. The tool interface is intuitive and well organised and... Read review
    Clifford K.
    CK
    Rasayel has been quite a helpful tool for me because its monthly cost is reasonably affordable, and the IT support is fairly responsive. Its API is... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rasayel, Inc.
    Year Founded
    2022
    HQ Location
    Alberta, Canada
    Twitter
    @rasayelio
    165 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rasayel is your all-in-one B2B sales platform for WhatsApp. Featuring: - Shared team inbox with 2-way messaging - No-code WhatsApp chatbot builder - WhatsApp broadcasts and bulk messaging - Open APIs

Users
No information available
Industries
  • Computer Software
  • Leisure, Travel & Tourism
Market Segment
  • 66% Small-Business
  • 30% Mid-Market
Rasayel features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
9.2
Control
Average: 8.8
7.2
Analytics
Average: 8.6
8.3
Collection of information
Average: 8.7
Carlos S.
CS
We just launched a trial with Rasayel some weeks ago and everything is looking great so far. The tool interface is intuitive and well organised and... Read review
Clifford K.
CK
Rasayel has been quite a helpful tool for me because its monthly cost is reasonably affordable, and the IT support is fairly responsive. Its API is... Read review
Seller Details
Seller
Rasayel, Inc.
Year Founded
2022
HQ Location
Alberta, Canada
Twitter
@rasayelio
165 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
Learn more
Emovur - WhatsApp Business API
(16)4.8 out of 5
Save to My Lists
Entry Level Price:Starting at $12.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Emovur – Complete WhatsApp Business API Solution. Emovur is a comprehensive WhatsApp Business API platform designed to help businesses scale their communication effortlessly. Whether you're managin

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 56% Small-Business
    • 38% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Emovur - WhatsApp Business API is a product designed to connect with your Meta Account and provide support for business operations.
    • Reviewers like the easy integration, intuitive interface, and responsive customer support that Emovur provides, highlighting its effectiveness in enhancing customer engagement and communication.
    • Reviewers mentioned issues with the system hanging, wallet visibility, and notification functionality with multiple users, and suggested improvements in user experience for beginners and the addition of an AI chat bot.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Emovur - WhatsApp Business API features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Control
    Average: 8.8
    9.8
    Analytics
    Average: 8.6
    9.6
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Emovur
    Year Founded
    2018
    HQ Location
    Bengaluru , IN
    LinkedIn® Page
    linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Emovur – Complete WhatsApp Business API Solution. Emovur is a comprehensive WhatsApp Business API platform designed to help businesses scale their communication effortlessly. Whether you're managin

Users
No information available
Industries
No information available
Market Segment
  • 56% Small-Business
  • 38% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Emovur - WhatsApp Business API is a product designed to connect with your Meta Account and provide support for business operations.
  • Reviewers like the easy integration, intuitive interface, and responsive customer support that Emovur provides, highlighting its effectiveness in enhancing customer engagement and communication.
  • Reviewers mentioned issues with the system hanging, wallet visibility, and notification functionality with multiple users, and suggested improvements in user experience for beginners and the addition of an AI chat bot.
Emovur - WhatsApp Business API features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.6
Control
Average: 8.8
9.8
Analytics
Average: 8.6
9.6
Collection of information
Average: 8.7
Seller Details
Seller
Emovur
Year Founded
2018
HQ Location
Bengaluru , IN
LinkedIn® Page
linkedin.com
19 employees on LinkedIn®
Learn more
Engati
(17)4.1 out of 5
96th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Engati is an Omnichannel Conversational AI platform that empowers mid-size and enterprise business teams to engage prospects, customers, and employees at scale. Recently awarded by Meta as the Tec

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 53% Small-Business
    • 47% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Engati features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.8
    7.5
    Analytics
    Average: 8.6
    9.2
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • KF
    I love the fact that Engati is free and takes only a couple minutes to get started. No jumping through hoops like some of the competitors. Read review
    Verified User in Computer Software
    AC
    The ease to create and use chatbot, its very cost effective, user freindly. The customer service is upto the mark, to top onto it, their customer... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Engati
    Year Founded
    2016
    HQ Location
    Silicon Valley, CA
    Twitter
    @getengati
    3,222 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    145 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Engati is an Omnichannel Conversational AI platform that empowers mid-size and enterprise business teams to engage prospects, customers, and employees at scale. Recently awarded by Meta as the Tec

Users
No information available
Industries
No information available
Market Segment
  • 53% Small-Business
  • 47% Mid-Market
Engati features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.8
7.5
Analytics
Average: 8.6
9.2
Collection of information
Average: 8.7
KF
I love the fact that Engati is free and takes only a couple minutes to get started. No jumping through hoops like some of the competitors. Read review
Verified User in Computer Software
AC
The ease to create and use chatbot, its very cost effective, user freindly. The customer service is upto the mark, to top onto it, their customer... Read review
Seller Details
Seller
Engati
Year Founded
2016
HQ Location
Silicon Valley, CA
Twitter
@getengati
3,222 Twitter followers
LinkedIn® Page
www.linkedin.com
145 employees on LinkedIn®
Learn more
Joonbot Chatbot Builder
(16)4.5 out of 5
100th Easiest To Use in Chatbots software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Joonbot is a no-code and easy-to-use chatbot builder to boost your conversions. With Joonbot, you can guide, collect and push information to your audience in no time. Some use cases: Get more qualifie

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 94% Small-Business
    • 6% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Joonbot Chatbot Builder features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • NC
    The pricing model is startup-friendly, the user interface is self-explanatory. The fluff was removed and only what is needed is what we see Read review
    DE
    This platform was very quick and easy to learn and begin to use effectively. There are countless ways that this program can be used, and it's very... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Arnica
    Year Founded
    2021
    HQ Location
    Alpharetta, Georgia
    Twitter
    @arnicaio
    117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    52 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Joonbot is a no-code and easy-to-use chatbot builder to boost your conversions. With Joonbot, you can guide, collect and push information to your audience in no time. Some use cases: Get more qualifie

Users
No information available
Industries
No information available
Market Segment
  • 94% Small-Business
  • 6% Mid-Market
Joonbot Chatbot Builder features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
NC
The pricing model is startup-friendly, the user interface is self-explanatory. The fluff was removed and only what is needed is what we see Read review
DE
This platform was very quick and easy to learn and begin to use effectively. There are countless ways that this program can be used, and it's very... Read review
Seller Details
Seller
Arnica
Year Founded
2021
HQ Location
Alpharetta, Georgia
Twitter
@arnicaio
117 Twitter followers
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
Learn more
ShopPop
(14)4.7 out of 5
49th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:$29 Chat with 5.000 ...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ShopPop makes Messenger a powerful marketing channel for your business by starting and automating conversations at scale. When you connect ShopPop to your business, you will grow your audience, handle

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 57% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ShopPop features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Hajo d.
    HD
    Setting up a campaign is easy and I like the Zapier integration. Our CPL decreased dramatically since we've added messenger to our Facebook ads. Read review
    Laura S.
    LS
    I am quite new to using chat platforms for our marketing, but setting up an account with POP went automatically through Facebook authorization and... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ShopPop
    Year Founded
    2016
    HQ Location
    Amsterdam, Noord-Holland
    Twitter
    @ShopPop
    102 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ShopPop makes Messenger a powerful marketing channel for your business by starting and automating conversations at scale. When you connect ShopPop to your business, you will grow your audience, handle

Users
No information available
Industries
No information available
Market Segment
  • 57% Small-Business
  • 36% Mid-Market
ShopPop features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Hajo d.
HD
Setting up a campaign is easy and I like the Zapier integration. Our CPL decreased dramatically since we've added messenger to our Facebook ads. Read review
Laura S.
LS
I am quite new to using chat platforms for our marketing, but setting up an account with POP went automatically through Facebook authorization and... Read review
Seller Details
Seller
ShopPop
Year Founded
2016
HQ Location
Amsterdam, Noord-Holland
Twitter
@ShopPop
102 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
Learn more
Activechat.ai
(12)3.5 out of 5
101st Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Activechat is a complete 360° customer service & contact center automation tool that instantly transforms specific business knowledge into automated and semi-automated conversations. The platform

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Activechat.ai features and usability ratings that predict user satisfaction
    7.6
    Has the product been a good partner in doing business?
    Average: 9.2
    2.5
    Control
    Average: 8.8
    1.7
    Analytics
    Average: 8.6
    1.7
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Marketing and Advertising
    AM
    I like that it’s not just for Facebook messenger and I can connect one chatbot to multiple platforms Read review
    Alexander M.
    AM
    At this stage, it's hard to assign any positives to the platform but perhaps that's because it had so much promise a year ago when I made the... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Activechat.ai
    Year Founded
    2018
    HQ Location
    Wilmington, Delaware
    Twitter
    @ActiveChatAI
    183 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Activechat is a complete 360° customer service & contact center automation tool that instantly transforms specific business knowledge into automated and semi-automated conversations. The platform

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Activechat.ai features and usability ratings that predict user satisfaction
7.6
Has the product been a good partner in doing business?
Average: 9.2
2.5
Control
Average: 8.8
1.7
Analytics
Average: 8.6
1.7
Collection of information
Average: 8.7
Verified User in Marketing and Advertising
AM
I like that it’s not just for Facebook messenger and I can connect one chatbot to multiple platforms Read review
Alexander M.
AM
At this stage, it's hard to assign any positives to the platform but perhaps that's because it had so much promise a year ago when I made the... Read review
Seller Details
Seller
Activechat.ai
Year Founded
2018
HQ Location
Wilmington, Delaware
Twitter
@ActiveChatAI
183 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Learn more
Boost.ai
(17)4.8 out of 5
Optimized for quick response
31st Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Boost.ai is a conversational AI software company founded in 2016 in Norway. Headquartered in Sandnes, the company has since expanded globally - operating additional offices in Oslo, Copenhagen, Helsin

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 41% Mid-Market
    • 35% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Boost.ai features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Control
    Average: 8.8
    9.0
    Analytics
    Average: 8.6
    9.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Johan L.
    JL
    The most powerful NLU/NLP in the market yet the most user-friendly platform. Easy and fast to implement and empowered with a lot of pre-trained... Read review
    Verified User in Telecommunications
    AT
    Their customer success managers are very hands-on and very dedicated. Their platform is also ever evolving and they are in the forefront of... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Boost.ai
    Company Website
    Year Founded
    2016
    HQ Location
    Sandnes, Rogaland
    Twitter
    @boost_ai_
    516 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    175 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Boost.ai is a conversational AI software company founded in 2016 in Norway. Headquartered in Sandnes, the company has since expanded globally - operating additional offices in Oslo, Copenhagen, Helsin

Users
No information available
Industries
No information available
Market Segment
  • 41% Mid-Market
  • 35% Small-Business
Boost.ai features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.4
Control
Average: 8.8
9.0
Analytics
Average: 8.6
9.3
Collection of information
Average: 8.7
Johan L.
JL
The most powerful NLU/NLP in the market yet the most user-friendly platform. Easy and fast to implement and empowered with a lot of pre-trained... Read review
Verified User in Telecommunications
AT
Their customer success managers are very hands-on and very dedicated. Their platform is also ever evolving and they are in the forefront of... Read review
Seller Details
Seller
Boost.ai
Company Website
Year Founded
2016
HQ Location
Sandnes, Rogaland
Twitter
@boost_ai_
516 Twitter followers
LinkedIn® Page
www.linkedin.com
175 employees on LinkedIn®
Learn more
Cliengo
(12)4.5 out of 5
59th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cliengo is an automation platform that helps you convert website visitors into customers. Cliengo helps you to escalate your business process by automating all the contact points with your clients.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 42% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Cliengo features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    5.0
    Analytics
    Average: 8.6
    10.0
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Mairina V.
    MV
    My experience with Cliengo began a little over 4 months ago, however it has given me something great as it is to convert the prospects that contact... Read review
    Antonio Leonardo L.
    AL
    It's what it says, you came for an option to give your web's users a way to communicate with you, and this is what this tool does for you!... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cliengo
    Year Founded
    2017
    HQ Location
    Ciudad Autónoma de Buenos Aires
    Twitter
    @cliengo
    874 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    67 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cliengo is an automation platform that helps you convert website visitors into customers. Cliengo helps you to escalate your business process by automating all the contact points with your clients.

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 42% Mid-Market
Cliengo features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
5.0
Analytics
Average: 8.6
10.0
Collection of information
Average: 8.7
Mairina V.
MV
My experience with Cliengo began a little over 4 months ago, however it has given me something great as it is to convert the prospects that contact... Read review
Antonio Leonardo L.
AL
It's what it says, you came for an option to give your web's users a way to communicate with you, and this is what this tool does for you!... Read review
Seller Details
Seller
Cliengo
Year Founded
2017
HQ Location
Ciudad Autónoma de Buenos Aires
Twitter
@cliengo
874 Twitter followers
LinkedIn® Page
www.linkedin.com
67 employees on LinkedIn®
Learn more
DeepConverse
(13)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DeepConverse helps businesses automate and scale their customer conversations. DeepConverse offers Chatbot, Conversational Search, and Interactive Guides to provide a delightful support experience to

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 54% Small-Business
    • 46% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • DeepConverse features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    5.0
    Analytics
    Average: 8.6
    6.7
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Computer Software
    AC
    We did not want to spend a lot of time building out a chatbot. What I like about DeepConverse is that they allowed us to get started with very... Read review
    Verified User in Information Technology and Services
    AI
    DeepConverse has been an excellent partner in our Customer Support Automation journey over the last few years. We’ve been able to automate our... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    DeepConverse
    Year Founded
    2017
    HQ Location
    United States
    Twitter
    @DeepConverse
    11 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DeepConverse helps businesses automate and scale their customer conversations. DeepConverse offers Chatbot, Conversational Search, and Interactive Guides to provide a delightful support experience to

Users
No information available
Industries
No information available
Market Segment
  • 54% Small-Business
  • 46% Mid-Market
DeepConverse features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
5.0
Analytics
Average: 8.6
6.7
Collection of information
Average: 8.7
Verified User in Computer Software
AC
We did not want to spend a lot of time building out a chatbot. What I like about DeepConverse is that they allowed us to get started with very... Read review
Verified User in Information Technology and Services
AI
DeepConverse has been an excellent partner in our Customer Support Automation journey over the last few years. We’ve been able to automate our... Read review
Seller Details
Seller
DeepConverse
Year Founded
2017
HQ Location
United States
Twitter
@DeepConverse
11 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Learn more
Insync.ai
(12)4.8 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Insync.AI is conversational AI as a Service. Our solution is multi-modal, multi-channel, multi-LLM and uses a RAG model to produce 0 hallucinations and the best accuracy in conversational AI. Driv

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 67% Mid-Market
    • 17% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Insync.ai features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.1
    Control
    Average: 8.8
    9.7
    Analytics
    Average: 8.6
    9.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Anand G.
    AG
    InSync helped our team at Yahoo with automation of handling customer issues which would've put a burden on human agents. The thing I liked about... Read review
    Benjamin S.
    BS
    Insync does not just leave you to manage the tool on your own, but instead proactively reach out to provide insight and suggested changes to... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Insyncai, Inc
    Company Website
    Year Founded
    2018
    HQ Location
    San Jose, US
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Insync.AI is conversational AI as a Service. Our solution is multi-modal, multi-channel, multi-LLM and uses a RAG model to produce 0 hallucinations and the best accuracy in conversational AI. Driv

Users
No information available
Industries
  • Retail
Market Segment
  • 67% Mid-Market
  • 17% Enterprise
Insync.ai features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
8.1
Control
Average: 8.8
9.7
Analytics
Average: 8.6
9.3
Collection of information
Average: 8.7
Anand G.
AG
InSync helped our team at Yahoo with automation of handling customer issues which would've put a burden on human agents. The thing I liked about... Read review
Benjamin S.
BS
Insync does not just leave you to manage the tool on your own, but instead proactively reach out to provide insight and suggested changes to... Read review
Seller Details
Seller
Insyncai, Inc
Company Website
Year Founded
2018
HQ Location
San Jose, US
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Learn more
KODIF
(19)4.8 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    KODIF is a AI customer service platform upgrading support interactions through advanced automation while preserving authentic, human-like conversation quality. We successfully serve major consumer

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 84% Mid-Market
    • 11% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • KODIF features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.8
    7.7
    Analytics
    Average: 8.6
    7.7
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Michael D.
    MD
    Kodif automatically resolve thousands of one touch tickets each month leaving my team more time and resource to work on more complex resolutions. Read review
    Chris B.
    CB
    Kodif is the embodiment of business done right. If you're reading this as a leader in the CS/CX space, you can sympathize when you hear that I (as... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    KODIF
    Company Website
    Year Founded
    2021
    HQ Location
    Palo Alto, CA
    LinkedIn® Page
    www.linkedin.com
    42 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

KODIF is a AI customer service platform upgrading support interactions through advanced automation while preserving authentic, human-like conversation quality. We successfully serve major consumer

Users
No information available
Industries
No information available
Market Segment
  • 84% Mid-Market
  • 11% Small-Business
KODIF features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.8
7.7
Analytics
Average: 8.6
7.7
Collection of information
Average: 8.7
Michael D.
MD
Kodif automatically resolve thousands of one touch tickets each month leaving my team more time and resource to work on more complex resolutions. Read review
Chris B.
CB
Kodif is the embodiment of business done right. If you're reading this as a leader in the CS/CX space, you can sympathize when you hear that I (as... Read review
Seller Details
Seller
KODIF
Company Website
Year Founded
2021
HQ Location
Palo Alto, CA
LinkedIn® Page
www.linkedin.com
42 employees on LinkedIn®
Learn more
ProProfs Chat
(35)4.5 out of 5
Save to My Lists
Entry Level Price:$39/month 3
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ProProfs Chat is a responsive live chat software that helps organizations get in touch with their daily visitors and customers in real-time hassle-free. Whether you own a small, medium or enterprise l

    Users
    No information available
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 51% Small-Business
    • 31% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ProProfs Chat features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.8
    6.7
    Analytics
    Average: 8.6
    8.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Information Technology and Services
    UI
    Really appreciate that this cost-effective live chat software comes with various integration options and helps our organization to track the... Read review
    EK
    For me it’s got to be the ability to answer customer queries in real-time and keeping them engaged with our services. This ability helps us capture... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ProProfs
    Year Founded
    2009
    HQ Location
    Los Angeles, CA
    Twitter
    @ProProfs
    4,962 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    230 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ProProfs Chat is a responsive live chat software that helps organizations get in touch with their daily visitors and customers in real-time hassle-free. Whether you own a small, medium or enterprise l

Users
No information available
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 51% Small-Business
  • 31% Mid-Market
ProProfs Chat features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.8
6.7
Analytics
Average: 8.6
8.3
Collection of information
Average: 8.7
Verified User in Information Technology and Services
UI
Really appreciate that this cost-effective live chat software comes with various integration options and helps our organization to track the... Read review
EK
For me it’s got to be the ability to answer customer queries in real-time and keeping them engaged with our services. This ability helps us capture... Read review
Seller Details
Seller
ProProfs
Year Founded
2009
HQ Location
Los Angeles, CA
Twitter
@ProProfs
4,962 Twitter followers
LinkedIn® Page
www.linkedin.com
230 employees on LinkedIn®
Learn more
RoboResponseAI
(12)4.8 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RoboResponseAI is a SaaS chatbot powered by Generative AI, designed to address the pain points of engaging website visitors, lead conversion, and customer support. It stands out from templated chatbot

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 92% Small-Business
    • 8% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • RoboResponseAI features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.5
    Control
    Average: 8.8
    9.3
    Analytics
    Average: 8.6
    9.8
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Marketing and Advertising
    UM
    The best thing about this chatbot is it has the option where I can upload all my webpage details, company details, FAQs, and others in advance so... Read review
    Mohan K.
    MK
    As we know that humans are very dependent on AI nowadays. So it is providing better results in that area. It is very easy to use and it has ease of... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Technitive Solutions
    HQ Location
    pune, Maharashtra
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RoboResponseAI is a SaaS chatbot powered by Generative AI, designed to address the pain points of engaging website visitors, lead conversion, and customer support. It stands out from templated chatbot

Users
No information available
Industries
No information available
Market Segment
  • 92% Small-Business
  • 8% Mid-Market
RoboResponseAI features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.5
Control
Average: 8.8
9.3
Analytics
Average: 8.6
9.8
Collection of information
Average: 8.7
Verified User in Marketing and Advertising
UM
The best thing about this chatbot is it has the option where I can upload all my webpage details, company details, FAQs, and others in advance so... Read review
Mohan K.
MK
As we know that humans are very dependent on AI nowadays. So it is providing better results in that area. It is very easy to use and it has ease of... Read review
Seller Details
Seller
Technitive Solutions
HQ Location
pune, Maharashtra
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
Learn more
Omind
(63)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Where Human Expertise Meets Digital Precision At Omind, we believe that at the core of every digital interaction lies a genuine human connection 👥. We're on a mission to help businesses craft experie

    Users
    No information available
    Industries
    • Outsourcing/Offshoring
    Market Segment
    • 71% Enterprise
    • 13% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Omind features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • WA
    It is a tool that encompasses several functionalities and it allows to identify the life cycle of an agent in an enterprise. Read review
    JA
    very easy to navigate & user friendly. awesome Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Omind.ai
    Year Founded
    2020
    HQ Location
    Berkeley Lake, US
    LinkedIn® Page
    www.linkedin.com
    67 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Where Human Expertise Meets Digital Precision At Omind, we believe that at the core of every digital interaction lies a genuine human connection 👥. We're on a mission to help businesses craft experie

Users
No information available
Industries
  • Outsourcing/Offshoring
Market Segment
  • 71% Enterprise
  • 13% Mid-Market
Omind features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
WA
It is a tool that encompasses several functionalities and it allows to identify the life cycle of an agent in an enterprise. Read review
JA
very easy to navigate & user friendly. awesome Read review
Seller Details
Seller
Omind.ai
Year Founded
2020
HQ Location
Berkeley Lake, US
LinkedIn® Page
www.linkedin.com
67 employees on LinkedIn®
Learn more
Desku.io
(31)4.8 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Desku is an AI-powered customer service automation platform designed to enhance support operations for businesses, particularly in the SaaS and e-commerce sectors. It offers a comprehensive suite o

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 77% Small-Business
    • 23% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Desku.io features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Jairo R.
    JR
    The value proposition is the number of enterprise features provided at SMB price point. The user experience is excellent and provides all you need... Read review
    Verified User in Computer Software
    EC
    The simplest customer support tool we have ever used. We migrated from the intercom a few weeks ago and it works perfectly at a fraction of the... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Desku.io
    Year Founded
    2022
    HQ Location
    Dover, US
    Twitter
    @DeskuHQ
    52 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Desku is an AI-powered customer service automation platform designed to enhance support operations for businesses, particularly in the SaaS and e-commerce sectors. It offers a comprehensive suite o

Users
No information available
Industries
  • Computer Software
Market Segment
  • 77% Small-Business
  • 23% Mid-Market
Desku.io features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Jairo R.
JR
The value proposition is the number of enterprise features provided at SMB price point. The user experience is excellent and provides all you need... Read review
Verified User in Computer Software
EC
The simplest customer support tool we have ever used. We migrated from the intercom a few weeks ago and it works perfectly at a fraction of the... Read review
Seller Details
Seller
Desku.io
Year Founded
2022
HQ Location
Dover, US
Twitter
@DeskuHQ
52 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Learn more
Formaloo
(153)4.6 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Create anything from surveys to web apps and portals - all in one place. Formaloo comes with a set of powerful building blocks to collect, organize, and understand your data. Teams of all sizes use Fo

    Users
    • Director
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 90% Small-Business
    • 5% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Formaloo features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    1.7
    Control
    Average: 8.8
    6.7
    Analytics
    Average: 8.6
    7.9
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • CR
    Formaloo is so easy to use. The layout is clear and easy to use. They rival the big software guys on the market at a very fair price. Their forms... Read review
    Yarexi .
    Y
    I've been a Formaloo user for more than a year, wearing multiple hats as both a teacher and a content marketer. During this time, I've harnessed... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Formaloo
    Year Founded
    2020
    HQ Location
    Toronto, CA
    Twitter
    @formaloo
    672 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Create anything from surveys to web apps and portals - all in one place. Formaloo comes with a set of powerful building blocks to collect, organize, and understand your data. Teams of all sizes use Fo

Users
  • Director
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 90% Small-Business
  • 5% Mid-Market
Formaloo features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
1.7
Control
Average: 8.8
6.7
Analytics
Average: 8.6
7.9
Collection of information
Average: 8.7
CR
Formaloo is so easy to use. The layout is clear and easy to use. They rival the big software guys on the market at a very fair price. Their forms... Read review
Yarexi .
Y
I've been a Formaloo user for more than a year, wearing multiple hats as both a teacher and a content marketer. During this time, I've harnessed... Read review
Seller Details
Seller
Formaloo
Year Founded
2020
HQ Location
Toronto, CA
Twitter
@formaloo
672 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Learn more
My AskAI
(16)4.4 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    My AskAI is your AI customer support chatbot, available 24/7 to give instant answers to your customers on your site or over email. Trained on your company's knowledge your chatbot ensures your custom

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 44% Mid-Market
    • 44% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • My AskAI features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Control
    Average: 8.8
    9.4
    Analytics
    Average: 8.6
    9.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Wholesale
    GW
    This is the best Artificial intelligence customer support generating software. It is easy to use and implementation is also very easy. The premium... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    My AskAI
    Year Founded
    2022
    HQ Location
    London, UK
    Twitter
    @usemyaskai
    510 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

My AskAI is your AI customer support chatbot, available 24/7 to give instant answers to your customers on your site or over email. Trained on your company's knowledge your chatbot ensures your custom

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 44% Mid-Market
  • 44% Small-Business
My AskAI features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
8.9
Control
Average: 8.8
9.4
Analytics
Average: 8.6
9.3
Collection of information
Average: 8.7
Verified User in Wholesale
GW
This is the best Artificial intelligence customer support generating software. It is easy to use and implementation is also very easy. The premium... Read review
Seller Details
Seller
My AskAI
Year Founded
2022
HQ Location
London, UK
Twitter
@usemyaskai
510 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
Learn more
Customerly
(38)4.4 out of 5
Save to My Lists
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 74% Small-Business
    • 24% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Customerly is a customer service platform that offers live chat, email automation, and CRM tools to manage customer interactions.
    • Users like the platform's user-friendly interface, the ability to add notes to conversations, the integrated knowledge base, and the flexibility that allows adaptation to changes in customer service processes.
    • Users experienced issues with delayed notifications, lack of WhatsApp integration, inability to correct or delete sent messages, pricey plans, limited integrations, minor bugs, and slow live support response time.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Customerly features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    7.1
    Control
    Average: 8.8
    8.3
    Analytics
    Average: 8.6
    8.8
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Customerly
    Company Website
    Year Founded
    2017
    HQ Location
    Dublin, IE
    Twitter
    @customerlyio
    163 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 74% Small-Business
  • 24% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Customerly is a customer service platform that offers live chat, email automation, and CRM tools to manage customer interactions.
  • Users like the platform's user-friendly interface, the ability to add notes to conversations, the integrated knowledge base, and the flexibility that allows adaptation to changes in customer service processes.
  • Users experienced issues with delayed notifications, lack of WhatsApp integration, inability to correct or delete sent messages, pricey plans, limited integrations, minor bugs, and slow live support response time.
Customerly features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
7.1
Control
Average: 8.8
8.3
Analytics
Average: 8.6
8.8
Collection of information
Average: 8.7
Seller Details
Seller
Customerly
Company Website
Year Founded
2017
HQ Location
Dublin, IE
Twitter
@customerlyio
163 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
Learn more
Plivo
(741)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Plivo’s cloud communication platform is a powerful, fast, scalable, and better option for customer engagement. Trusted by leading brands like IBM, MercadoLibre, OneLogin and Zomato, our API platform l

    Users
    • CEO
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 78% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Plivo is an API-driven platform that supports messaging and voice services in multiple countries, with a focus on high-volume messaging and minimal infrastructure requirements.
    • Reviewers appreciate Plivo's competitive pricing, global coverage, scalability, and the quality of its customer support, as well as its easy implementation and integration with many programming languages.
    • Reviewers experienced issues with Plivo's unreliable service, poor communication skills from the support team, sudden price changes, lack of advanced analytics and intuitive interface, and weak support for country-specific messaging regulations.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Plivo features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Plivo
    Company Website
    Year Founded
    2011
    HQ Location
    Austin, TX
    Twitter
    @plivo
    12,809 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    235 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Plivo’s cloud communication platform is a powerful, fast, scalable, and better option for customer engagement. Trusted by leading brands like IBM, MercadoLibre, OneLogin and Zomato, our API platform l

Users
  • CEO
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 78% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Plivo is an API-driven platform that supports messaging and voice services in multiple countries, with a focus on high-volume messaging and minimal infrastructure requirements.
  • Reviewers appreciate Plivo's competitive pricing, global coverage, scalability, and the quality of its customer support, as well as its easy implementation and integration with many programming languages.
  • Reviewers experienced issues with Plivo's unreliable service, poor communication skills from the support team, sudden price changes, lack of advanced analytics and intuitive interface, and weak support for country-specific messaging regulations.
Plivo features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Plivo
Company Website
Year Founded
2011
HQ Location
Austin, TX
Twitter
@plivo
12,809 Twitter followers
LinkedIn® Page
www.linkedin.com
235 employees on LinkedIn®
Learn more
Siit
(25)5.0 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Siit is the modern Service Desk for IT and internal operations teams. Our AI-powered platform streamlines ticketing, automates workflows, and enhances internal efficiency. Seamlessly integrating with

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 64% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Siit features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Léonard H.
    LH
    As the CTO at Topo, what impresses me the most about Siit is its ability to centralize and streamline the handling of employee requests. The... Read review
    Verified User in Industrial Automation
    UI
    We used Halp for years before Atlasian has acquired it. Since then I was looking for a good alternative, we found it with Siit. The Slack... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Siit
    Year Founded
    1976
    HQ Location
    Paris, FR
    Twitter
    @siitapp
    31 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    106 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Siit is the modern Service Desk for IT and internal operations teams. Our AI-powered platform streamlines ticketing, automates workflows, and enhances internal efficiency. Seamlessly integrating with

Users
No information available
Industries
  • Computer Software
Market Segment
  • 64% Small-Business
  • 36% Mid-Market
Siit features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Léonard H.
LH
As the CTO at Topo, what impresses me the most about Siit is its ability to centralize and streamline the handling of employee requests. The... Read review
Verified User in Industrial Automation
UI
We used Halp for years before Atlasian has acquired it. Since then I was looking for a good alternative, we found it with Siit. The Slack... Read review
Seller Details
Seller
Siit
Year Founded
1976
HQ Location
Paris, FR
Twitter
@siitapp
31 Twitter followers
LinkedIn® Page
www.linkedin.com
106 employees on LinkedIn®
Learn more
siteGPT
(9)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SiteGPT is an AI chatbot which helps users build AI chatbots and train them on their websites or files or any other source of information. With SiteGPT users can 1. Build a personalised AI based c

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 44% Small-Business
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • siteGPT features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Control
    Average: 8.8
    9.4
    Analytics
    Average: 8.6
    9.4
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Hello .
    H
    - Easy integration and customisation - No hallucinations and accuracy (great control over AI) - Advanced features like Q&A, smart prompts,... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    siteGPT
    Year Founded
    2023
    HQ Location
    Newark, US
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SiteGPT is an AI chatbot which helps users build AI chatbots and train them on their websites or files or any other source of information. With SiteGPT users can 1. Build a personalised AI based c

Users
No information available
Industries
No information available
Market Segment
  • 44% Small-Business
  • 33% Mid-Market
siteGPT features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.4
Control
Average: 8.8
9.4
Analytics
Average: 8.6
9.4
Collection of information
Average: 8.7
Hello .
H
- Easy integration and customisation - No hallucinations and accuracy (great control over AI) - Advanced features like Q&A, smart prompts,... Read review
Seller Details
Seller
siteGPT
Year Founded
2023
HQ Location
Newark, US
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
Learn more
brandy.im
(13)4.8 out of 5
Save to My Lists
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Meet Brandy - The Brand Interactions Platform Brandy combines AI assistants, chat-apps and live agents into a holistic workflow, where great customer experience goes along with up to 70% automation r

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 54% Small-Business
    • 23% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • brandy.im features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Cosmetics
    EC
    Chatting with clients, especially on Whatsapp, has become one of the main communication channels. We serve around 100,000 conversations a month. So... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brandy.im
    Year Founded
    2015
    HQ Location
    Lisbon, PT
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Meet Brandy - The Brand Interactions Platform Brandy combines AI assistants, chat-apps and live agents into a holistic workflow, where great customer experience goes along with up to 70% automation r

Users
No information available
Industries
No information available
Market Segment
  • 54% Small-Business
  • 23% Enterprise
brandy.im features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Verified User in Cosmetics
EC
Chatting with clients, especially on Whatsapp, has become one of the main communication channels. We serve around 100,000 conversations a month. So... Read review
Seller Details
Seller
Brandy.im
Year Founded
2015
HQ Location
Lisbon, PT
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Learn more
Chaport
(21)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chaport is an all-in-one messaging platform that provides a multi-channel live chat, chatbots, a knowledge base, and more. It helps businesses grow and thrive by providing them an easy way to engage w

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 81% Small-Business
    • 14% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chaport features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.8
    6.7
    Analytics
    Average: 8.6
    10.0
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • MI
    • Unbeatable pricing plans. Chaport offers FREE,FOREVER and Pro plans. The FREE,FOREVER plan itself offers the features such as collecting visitor... Read review
    George R.
    GR
    Very easy to use software and how it has desktop and mobile application version makes it possible to chat through live chat whenever and wherever... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chaport
    Year Founded
    2014
    HQ Location
    Alhambra, USA
    Twitter
    @ChaportLiveChat
    56 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chaport is an all-in-one messaging platform that provides a multi-channel live chat, chatbots, a knowledge base, and more. It helps businesses grow and thrive by providing them an easy way to engage w

Users
No information available
Industries
No information available
Market Segment
  • 81% Small-Business
  • 14% Mid-Market
Chaport features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.8
6.7
Analytics
Average: 8.6
10.0
Collection of information
Average: 8.7
MI
• Unbeatable pricing plans. Chaport offers FREE,FOREVER and Pro plans. The FREE,FOREVER plan itself offers the features such as collecting visitor... Read review
George R.
GR
Very easy to use software and how it has desktop and mobile application version makes it possible to chat through live chat whenever and wherever... Read review
Seller Details
Seller
Chaport
Year Founded
2014
HQ Location
Alhambra, USA
Twitter
@ChaportLiveChat
56 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Learn more
Chatbot Builder
(13)4.3 out of 5
View top Consulting Services for Chatbot Builder
Save to My Lists
Entry Level Price:$25.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chatbot Builder makes it easy to build and train AI chatbots that promptly answer user queries - supercharging your sales and support conversations. Get powerful AI support automation and lead captur

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 54% Small-Business
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chatbot Builder features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Control
    Average: 8.8
    8.3
    Analytics
    Average: 8.6
    8.6
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Akshat R.
    AR
    A chatbot builder is an innovative AI tool that helps in automating conversation patterns based on how a user interacts on a platform. It is widely... Read review
    Vempati C.
    VC
    Chatbot builder is a great tool for building the chatbots for customizing the phone calls supports , emails supports and also helping in making us... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    chatbotbuilder
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chatbot Builder makes it easy to build and train AI chatbots that promptly answer user queries - supercharging your sales and support conversations. Get powerful AI support automation and lead captur

Users
No information available
Industries
No information available
Market Segment
  • 54% Small-Business
  • 38% Mid-Market
Chatbot Builder features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.4
Control
Average: 8.8
8.3
Analytics
Average: 8.6
8.6
Collection of information
Average: 8.7
Akshat R.
AR
A chatbot builder is an innovative AI tool that helps in automating conversation patterns based on how a user interacts on a platform. It is widely... Read review
Vempati C.
VC
Chatbot builder is a great tool for building the chatbots for customizing the phone calls supports , emails supports and also helping in making us... Read review
Seller Details
Seller
chatbotbuilder
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Learn more
Fini
(6)5.0 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fini is the #1 AI agent for customer service. Fini doesn’t just answer, it learns directly from your real support tickets, understands context and emotion, and takes precise actions to resolve the

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Mid-Market
    • 33% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fini features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Control
    Average: 8.8
    8.8
    Analytics
    Average: 8.6
    10.0
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Naren M.
    NM
    Super easy to integrate and saw immediate value from the product. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Fini
    Year Founded
    2022
    HQ Location
    Amsterdam, NL
    LinkedIn® Page
    www.linkedin.com
    66 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fini is the #1 AI agent for customer service. Fini doesn’t just answer, it learns directly from your real support tickets, understands context and emotion, and takes precise actions to resolve the

Users
No information available
Industries
No information available
Market Segment
  • 67% Mid-Market
  • 33% Small-Business
Fini features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.2
Control
Average: 8.8
8.8
Analytics
Average: 8.6
10.0
Collection of information
Average: 8.7
Naren M.
NM
Super easy to integrate and saw immediate value from the product. Read review
Seller Details
Seller
Fini
Year Founded
2022
HQ Location
Amsterdam, NL
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
Learn more
Hippo
(19)3.9 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can pr

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 63% Mid-Market
    • 26% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Hippo features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Control
    Average: 8.8
    8.3
    Analytics
    Average: 8.6
    8.7
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Joan A.
    JA
    The choices of numbers and the ability to choose. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Jungleworks
    Year Founded
    2011
    HQ Location
    Tampa, Florida
    Twitter
    @worksjungle
    590 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    338 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can pr

Users
No information available
Industries
No information available
Market Segment
  • 63% Mid-Market
  • 26% Small-Business
Hippo features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
8.7
Control
Average: 8.8
8.3
Analytics
Average: 8.6
8.7
Collection of information
Average: 8.7
Joan A.
JA
The choices of numbers and the ability to choose. Read review
Seller Details
Seller
Jungleworks
Year Founded
2011
HQ Location
Tampa, Florida
Twitter
@worksjungle
590 Twitter followers
LinkedIn® Page
www.linkedin.com
338 employees on LinkedIn®
Learn more
Louisebot
(6)4.3 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LouiseBot is your all-in-one chatbot platform—available 24/7 via text, voice, or video. Whether powered by advanced AI or guided manually, LouiseBot helps you get instant answers, resolve issues, and

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Louisebot features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 9.2
    7.5
    Control
    Average: 8.8
    7.5
    Analytics
    Average: 8.6
    7.9
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Swapnil G.
    SG
    With some basic configuration Louisebot chatbot is easy to install. The video capabilities seem promising, although I am yet to explore this feature. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Louisebot
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LouiseBot is your all-in-one chatbot platform—available 24/7 via text, voice, or video. Whether powered by advanced AI or guided manually, LouiseBot helps you get instant answers, resolve issues, and

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Louisebot features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 9.2
7.5
Control
Average: 8.8
7.5
Analytics
Average: 8.6
7.9
Collection of information
Average: 8.7
Swapnil G.
SG
With some basic configuration Louisebot chatbot is easy to install. The video capabilities seem promising, although I am yet to explore this feature. Read review
Seller Details
Seller
Louisebot
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
Learn more
Messangi
(15)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Messangi is a Customer Engagement Platform or CPaaS (Communications Platform as a Service) that enables brands to deliver personalized content and brand experiences across the customer journey. Ou

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 47% Mid-Market
    • 40% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Messangi features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Control
    Average: 8.8
    10.0
    Analytics
    Average: 8.6
    8.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Fabian G.
    FG
    What I appreciate most about Messangi is its robust and intuitive customer engagement platform. It offers a seamless integration of various... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Messangi
    Year Founded
    2001
    HQ Location
    Miami, Florida
    Twitter
    @messangi
    805 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    48 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Messangi is a Customer Engagement Platform or CPaaS (Communications Platform as a Service) that enables brands to deliver personalized content and brand experiences across the customer journey. Ou

Users
No information available
Industries
No information available
Market Segment
  • 47% Mid-Market
  • 40% Small-Business
Messangi features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
10.0
Control
Average: 8.8
10.0
Analytics
Average: 8.6
8.3
Collection of information
Average: 8.7
Fabian G.
FG
What I appreciate most about Messangi is its robust and intuitive customer engagement platform. It offers a seamless integration of various... Read review
Seller Details
Seller
Messangi
Year Founded
2001
HQ Location
Miami, Florida
Twitter
@messangi
805 Twitter followers
LinkedIn® Page
www.linkedin.com
48 employees on LinkedIn®
Learn more
OnceHub
(52)4.3 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OnceHub helps organizations big and small to fast-track sales and streamline service delivery with appointment scheduling and digital engagement solutions that adapt to their customers’ preferences in

    Users
    No information available
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 73% Small-Business
    • 15% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • OnceHub features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Kabir J.
    KJ
    It is free for 25 users which is great for small teams and non-commercial projects. We were able to greatly streamline appointment booking with it.... Read review
    Abina H.
    AH
    Easy to use. Not complicated for customers to schedule a meeting. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    OnceHub
    Year Founded
    2006
    HQ Location
    Claymont, DE
    Twitter
    @OnceHub
    1,402 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    187 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OnceHub helps organizations big and small to fast-track sales and streamline service delivery with appointment scheduling and digital engagement solutions that adapt to their customers’ preferences in

Users
No information available
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 73% Small-Business
  • 15% Mid-Market
OnceHub features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Kabir J.
KJ
It is free for 25 users which is great for small teams and non-commercial projects. We were able to greatly streamline appointment booking with it.... Read review
Abina H.
AH
Easy to use. Not complicated for customers to schedule a meeting. Read review
Seller Details
Seller
OnceHub
Year Founded
2006
HQ Location
Claymont, DE
Twitter
@OnceHub
1,402 Twitter followers
LinkedIn® Page
www.linkedin.com
187 employees on LinkedIn®
Learn more
Locobuzz
(95)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a g

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 42% Small-Business
    • 37% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Locobuzz features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Control
    Average: 8.8
    9.2
    Analytics
    Average: 8.6
    8.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Sakil A.
    SA
    The time it takes to fetch social media mention Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Locobuzz Solutions Pvt Ltd
    Year Founded
    2015
    HQ Location
    Mumbai, IN
    Twitter
    @Locobuzz_India
    67 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    308 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a g

Users
No information available
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 42% Small-Business
  • 37% Mid-Market
Locobuzz features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.2
9.2
Control
Average: 8.8
9.2
Analytics
Average: 8.6
8.3
Collection of information
Average: 8.7
Sakil A.
SA
The time it takes to fetch social media mention Read review
Seller Details
Seller
Locobuzz Solutions Pvt Ltd
Year Founded
2015
HQ Location
Mumbai, IN
Twitter
@Locobuzz_India
67 Twitter followers
LinkedIn® Page
www.linkedin.com
308 employees on LinkedIn®
Learn more
marketbetter
(22)4.9 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    marketbetter.ai is the all-in-one AI-powered lead engagement and communication platform used by fortune 5000 companies to acquire and convert new prospects. marketbetter's innovative AI platform 10x's

    Users
    No information available
    Industries
    • Telecommunications
    • Information Technology and Services
    Market Segment
    • 50% Small-Business
    • 45% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • marketbetter features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Control
    Average: 8.8
    10.0
    Analytics
    Average: 8.6
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Adam G.
    AG
    Our transition to marketbetter from Drift was incredibly smooth, exceeding our expectations. We were up against tight deadlines, but our... Read review
    CI
    We were talking to the usual suspects in this space and not only was everyone about 10x more expensive but implementation timeline and costs were... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    marketbetter.ai
    Year Founded
    2024
    HQ Location
    Plano, Texas
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

marketbetter.ai is the all-in-one AI-powered lead engagement and communication platform used by fortune 5000 companies to acquire and convert new prospects. marketbetter's innovative AI platform 10x's

Users
No information available
Industries
  • Telecommunications
  • Information Technology and Services
Market Segment
  • 50% Small-Business
  • 45% Mid-Market
marketbetter features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
10.0
Control
Average: 8.8
10.0
Analytics
Average: 8.6
0.0
No information available
Adam G.
AG
Our transition to marketbetter from Drift was incredibly smooth, exceeding our expectations. We were up against tight deadlines, but our... Read review
CI
We were talking to the usual suspects in this space and not only was everyone about 10x more expensive but implementation timeline and costs were... Read review
Seller Details
Seller
marketbetter.ai
Year Founded
2024
HQ Location
Plano, Texas
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
Learn more
OneHash Chat
(13)4.8 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OneHash Chat is a tailored made real time customer engagement tool having shared inbox, omni-channel support, AI assist, chatbot and many more. A tailor made solution which is scalable, robust and co

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • OneHash Chat features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.8
    8.3
    Analytics
    Average: 8.6
    8.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Puru J.
    PJ
    These features have made our life as Customer Support easier. Monotonous works are just a click away with the help of canned response, automation,... Read review
    Gaurav Y.
    GY
    The setup is very easy to achieve and also the pricing is justifiable. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    OneHash
    Year Founded
    2020
    HQ Location
    Delaware
    Twitter
    @OneHash
    452 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OneHash Chat is a tailored made real time customer engagement tool having shared inbox, omni-channel support, AI assist, chatbot and many more. A tailor made solution which is scalable, robust and co

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 38% Mid-Market
OneHash Chat features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.8
8.3
Analytics
Average: 8.6
8.3
Collection of information
Average: 8.7
Puru J.
PJ
These features have made our life as Customer Support easier. Monotonous works are just a click away with the help of canned response, automation,... Read review
Gaurav Y.
GY
The setup is very easy to achieve and also the pricing is justifiable. Read review
Seller Details
Seller
OneHash
Year Founded
2020
HQ Location
Delaware
Twitter
@OneHash
452 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
Learn more
Serviceform
(10)4.8 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Serviceform – The only software your business needs for Sales, Support and Marketing Have website visitors but not converting them into customers? Let's change that! Serviceform helps businesses aro

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 90% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Serviceform features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Control
    Average: 8.8
    6.7
    Analytics
    Average: 8.6
    8.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Iranthi G.
    IG
    Great tool for getting more leads from our website and sending them to the right people. Also we were able to give up on google analytics. Read review
    Jasenko H.
    JH
    I really like the design of Serviceforms product + their Customer Support. The product is very easy to use and very easy to implement... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Serviceform
    Year Founded
    2017
    HQ Location
    Turku, FIN
    LinkedIn® Page
    www.linkedin.com
    72 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Serviceform – The only software your business needs for Sales, Support and Marketing Have website visitors but not converting them into customers? Let's change that! Serviceform helps businesses aro

Users
No information available
Industries
No information available
Market Segment
  • 90% Small-Business
Serviceform features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
10.0
Control
Average: 8.8
6.7
Analytics
Average: 8.6
8.3
Collection of information
Average: 8.7
Iranthi G.
IG
Great tool for getting more leads from our website and sending them to the right people. Also we were able to give up on google analytics. Read review
Jasenko H.
JH
I really like the design of Serviceforms product + their Customer Support. The product is very easy to use and very easy to implement... Read review
Seller Details
Seller
Serviceform
Year Founded
2017
HQ Location
Turku, FIN
LinkedIn® Page
www.linkedin.com
72 employees on LinkedIn®
Learn more
AITable
(14)4.6 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AITable is a revolutionary no-code AI development platform that makes building your own AI ChatGPT with tables in 1-Click. By utilizing your unique data, AITable allows you to train your own version o

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 86% Small-Business
    • 14% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AITable features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    6.1
    Control
    Average: 8.8
    6.1
    Analytics
    Average: 8.6
    6.1
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Erik K.
    EK
    For me, AITable has been a revelation. As a small business owner, I've struggled with managing multiple platforms and keeping everything... Read review
    Verified User in Information Technology and Services
    UI
    AITable is an impressive tool that makes working with data easy. AITable makes it simple to organize, visualise, and analyse data. Its AI-features... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    APITable Ltd.
    HQ Location
    Toronto, CA
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AITable is a revolutionary no-code AI development platform that makes building your own AI ChatGPT with tables in 1-Click. By utilizing your unique data, AITable allows you to train your own version o

Users
No information available
Industries
No information available
Market Segment
  • 86% Small-Business
  • 14% Mid-Market
AITable features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
6.1
Control
Average: 8.8
6.1
Analytics
Average: 8.6
6.1
Collection of information
Average: 8.7
Erik K.
EK
For me, AITable has been a revelation. As a small business owner, I've struggled with managing multiple platforms and keeping everything... Read review
Verified User in Information Technology and Services
UI
AITable is an impressive tool that makes working with data easy. AITable makes it simple to organize, visualise, and analyse data. Its AI-features... Read review
Seller Details
Seller
APITable Ltd.
HQ Location
Toronto, CA
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
Learn more
BOTWISE
(6)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BOTWISE speeds up access to distributed company knowledge from a single place, saving even 90% of time spent on searching and gathering information. It helps manage distributed knowledge in organizat

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 33% Small-Business
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BOTWISE features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.8
    8.3
    Analytics
    Average: 8.6
    10.0
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • GC
    I really like adding new articles and not having to use the word and pdfs anymore. So far we had a knowledge base of hundreds of words and finding... Read review
    Verified User in Management Consulting
    UM
    Ease of use, straight-forward set-up, instant ROI and tailored, customer-oriented support provided by experienced staff members. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BOTWISE.io
    HQ Location
    Wrocław, PL
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BOTWISE speeds up access to distributed company knowledge from a single place, saving even 90% of time spent on searching and gathering information. It helps manage distributed knowledge in organizat

Users
No information available
Industries
No information available
Market Segment
  • 33% Small-Business
  • 33% Mid-Market
BOTWISE features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.8
8.3
Analytics
Average: 8.6
10.0
Collection of information
Average: 8.7
GC
I really like adding new articles and not having to use the word and pdfs anymore. So far we had a knowledge base of hundreds of words and finding... Read review
Verified User in Management Consulting
UM
Ease of use, straight-forward set-up, instant ROI and tailored, customer-oriented support provided by experienced staff members. Read review
Seller Details
Seller
BOTWISE.io
HQ Location
Wrocław, PL
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Learn more
Ebbot
(4)5.0 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hello Ebbot is an AI powered chat platform. We build automated customer journeys with our chatbot as well as providing a well liked Livechat tool for support agents. We work with some of the largest

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ebbot features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Control
    Average: 8.8
    7.5
    Analytics
    Average: 8.6
    8.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • JH
    Ebbot can help the customers and create tickets directly to our CRM. Read review
    EE
    Very convenient to use and be an administrator for. Fun to build scenarios and train the bot based on the conversations and questions asked by... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Hello Ebbot
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hello Ebbot is an AI powered chat platform. We build automated customer journeys with our chatbot as well as providing a well liked Livechat tool for support agents. We work with some of the largest

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
Ebbot features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
8.9
Control
Average: 8.8
7.5
Analytics
Average: 8.6
8.3
Collection of information
Average: 8.7
JH
Ebbot can help the customers and create tickets directly to our CRM. Read review
EE
Very convenient to use and be an administrator for. Fun to build scenarios and train the bot based on the conversations and questions asked by... Read review
Seller Details
Seller
Hello Ebbot
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
Learn more
Leadster
(4)3.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Leadster is the best marketing chatbot focused on increasing the generation of qualified leads through the website. We approach your website visitors in a personalized and proactive way, to convert y

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Small-Business
    • 25% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Leadster features and usability ratings that predict user satisfaction
    3.3
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    5.8
    Analytics
    Average: 8.6
    9.2
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • GD
    Integration of the software with customer relationships management products. Effectiveness of the software in lead generation and natural language... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Leadster
    Year Founded
    2015
    HQ Location
    Curitiba, BR
    LinkedIn® Page
    www.linkedin.com
    41 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Leadster is the best marketing chatbot focused on increasing the generation of qualified leads through the website. We approach your website visitors in a personalized and proactive way, to convert y

Users
No information available
Industries
No information available
Market Segment
  • 75% Small-Business
  • 25% Mid-Market
Leadster features and usability ratings that predict user satisfaction
3.3
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
5.8
Analytics
Average: 8.6
9.2
Collection of information
Average: 8.7
GD
Integration of the software with customer relationships management products. Effectiveness of the software in lead generation and natural language... Read review
Seller Details
Seller
Leadster
Year Founded
2015
HQ Location
Curitiba, BR
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
Learn more
Personal.AI
(4)4.5 out of 5
Save to My Lists
Entry Level Price:Starting at $60,000.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Personal AI is the largest supplier of AI workers, serving Enterprise and SMB markets with proprietary Personal Language Models (PLMs). Each PLM (or “Persona”) has a specific function or role, with de

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Small-Business
    • 25% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Personal.AI features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.3
    Control
    Average: 8.8
    7.9
    Analytics
    Average: 8.6
    7.9
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Sergio A.
    SA
    What I like most about Personal.AI is its ability to learn and adapt to the individual needs and preferences of each user. This allows for a more... Read review
    Wander A.
    WA
    You can bite the AI your way and your own way of speaking. This AI has a Memory Stack that saves the data and conversations you have with the AI in... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Personal.AI
    Year Founded
    2020
    HQ Location
    New York, New York, United States
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Personal AI is the largest supplier of AI workers, serving Enterprise and SMB markets with proprietary Personal Language Models (PLMs). Each PLM (or “Persona”) has a specific function or role, with de

Users
No information available
Industries
No information available
Market Segment
  • 75% Small-Business
  • 25% Enterprise
Personal.AI features and usability ratings that predict user satisfaction
0.0
No information available
8.3
Control
Average: 8.8
7.9
Analytics
Average: 8.6
7.9
Collection of information
Average: 8.7
Sergio A.
SA
What I like most about Personal.AI is its ability to learn and adapt to the individual needs and preferences of each user. This allows for a more... Read review
Wander A.
WA
You can bite the AI your way and your own way of speaking. This AI has a Memory Stack that saves the data and conversations you have with the AI in... Read review
Seller Details
Seller
Personal.AI
Year Founded
2020
HQ Location
New York, New York, United States
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
Learn more
Plazbot
(5)4.5 out of 5
Save to My Lists
Entry Level Price:$90.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Plazbot's purpose is to eliminate the dissatisfaction gap that exists between companies and their customers with artificial intelligence and a centralized customer service platform that has the follow

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 60% Mid-Market
    • 40% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Plazbot features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Control
    Average: 8.8
    9.4
    Analytics
    Average: 8.6
    9.4
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Étienne D.
    ÉD
    What I like most about Plazbot is its omnichannel integration capabilities. The platform allows you to centralize all customer service channels,... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Plazbot
    Year Founded
    2019
    HQ Location
    Lima, Lima
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Plazbot's purpose is to eliminate the dissatisfaction gap that exists between companies and their customers with artificial intelligence and a centralized customer service platform that has the follow

Users
No information available
Industries
No information available
Market Segment
  • 60% Mid-Market
  • 40% Small-Business
Plazbot features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.9
Control
Average: 8.8
9.4
Analytics
Average: 8.6
9.4
Collection of information
Average: 8.7
Étienne D.
ÉD
What I like most about Plazbot is its omnichannel integration capabilities. The platform allows you to centralize all customer service channels,... Read review
Seller Details
Seller
Plazbot
Year Founded
2019
HQ Location
Lima, Lima
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Learn more
TxtCart
(6)4.2 out of 5
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TxtCart is trusted by 3,000+ Shopify and Shopify Plus stores. We offer eCommerce businesses the ability to grow sales, and relationships with customers through conversational text marketing. Using Tx

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TxtCart features and usability ratings that predict user satisfaction
    5.0
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Justin N.
    JN
    Their platform looked nice until you pulled the curtain and see whats behind it. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TxtCart
    Year Founded
    2019
    HQ Location
    New York, NY
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TxtCart is trusted by 3,000+ Shopify and Shopify Plus stores. We offer eCommerce businesses the ability to grow sales, and relationships with customers through conversational text marketing. Using Tx

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
TxtCart features and usability ratings that predict user satisfaction
5.0
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Justin N.
JN
Their platform looked nice until you pulled the curtain and see whats behind it. Read review
Seller Details
Seller
TxtCart
Year Founded
2019
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Learn more