SendPulse Reviews & Product Details

What problems is SendPulse solving and how is that benefiting you?

We were using Gallabox for our WhatsApp bot, but switching to SendPulse has been a real revelation. The value for money is unbeatable: SendPulse is significantly cheaper while offering reliable and professional features. Thanks to this change, we will be able to significantly reduce our costs without compromising quality. Review collected by and hosted on G2.com.

What problems is SendPulse solving and how is that benefiting you?

As a pharmacy offering virtual consultations, we needed a reliable platform to manage both automated and real-time customer interactions. SendPulse is solving multiple challenges for us. First, it allows us to create a WhatsApp chatbot that handles common inquiries—like medication availability, dosage instructions, and opening hours—saving us valuable time. Second, the live chat feature ensures our pharmacists can step in instantly when a patient needs personal attention or consultation. This hybrid automation + human support model has improved our response time, reduced workload, and enhanced customer satisfaction. The platform's simplicity and integration options are a big plus for our growing digital health needs. Review collected by and hosted on G2.com.

What problems is SendPulse solving and how is that benefiting you?

SendPulse helps us solve a major challenge in our logistics business — keeping in touch with hundreds of couriers in a structured, automated way. Instead of relying on manual communication or phone calls, we now use chatbots and flows to handle onboarding, reminders, support, and engagement. It saves us time, reduces misunderstandings, and gives our team more control over courier management. The ability to connect with Telegram and WhatsApp from one platform is a huge advantage for reaching users where they already are. Review collected by and hosted on G2.com.

What problems is SendPulse solving and how is that benefiting you?

I provide technical support for elderly people and help them learn digital skills, assisting them through remote support practically around the clock with various challenges that arise with computers and devices. This model works excellently, as older adults are not necessarily as familiar with the intricacies of technology. Most often it's more comfortable for them to get in touch via WhatsApp message, text message, or email, and through these channels automation and artificial intelligence relay the contact directly to me. Not all messages need to be examined equally carefully, as the AI performs its part and highlights the most essential matters. This is how the system operates. Review collected by and hosted on G2.com.

What problems is SendPulse solving and how is that benefiting you?

SendPulse helps solve the problem of managing customer communication across multiple channels efficiently. It simplifies email marketing, chatbot automation, and SMS campaigns in one platform, saving me time and improving customer engagement. By automating repetitive tasks like order updates, follow-ups, and FAQs, it allows me to focus on growing my business while providing faster, more consistent service to my customers. Review collected by and hosted on G2.com.

What problems is SendPulse solving and how is that benefiting you?

Send Pulse is taking care of the many questions users have about notary services in Notary 68 in Bogotá, Colombia. It has streamlined and made responses more effective and timely. But I would greatly appreciate if the questions once they are programmed in the chat bot can be ordered alphabetically so they can easily found when needed. Review collected by and hosted on G2.com.

What problems is SendPulse solving and how is that benefiting you?

SendPulse makes it simpler to connect and interact with clients across several platforms by streamlining and automating multi-channel communication. SendPulse integrates email marketing, SMS campaigns, push alerts, and chatbots into a single platform rather than requiring separate solutions for each of these tasks. This guarantees a more unified marketing strategy in addition to saving time.

The engagement and conversion of audiences is one of the most difficult problems in digital marketing. I can design customized customer journeys based on user behavior thanks to SendPulse's automation features, which raise engagement and boost conversion rates. Another game-changer is the chatbot feature, which improves customer service and lead nurturing by facilitating real-time conversations over Facebook Messenger, Telegram, and WhatsApp. Review collected by and hosted on G2.com.

What problems is SendPulse solving and how is that benefiting you?

It helps me resolve channel dispersion and the loss of time in repetitive tasks by centralizing all communication and improving customer service with faster and more organized responses. Review collected by and hosted on G2.com.

What problems is SendPulse solving and how is that benefiting you?

if I sent marketing emails with my Google workspace or Office 365, they are suspending my emails, so I used SendPulse to send newsletters, and it helped a lot but as I told its Purely number of contacts based instead of emails quota Review collected by and hosted on G2.com.

What problems is SendPulse solving and how is that benefiting you?

We use Sendpulse for Anchoa, sending email updates to our subscribers once or twice a month, it helps us speak directly to our audience, to our subscribers, at it means we can tell them about new articles and features. It is particularly when, for example, Instagram limits the reach of posts, we always know users will get our emails. Review collected by and hosted on G2.com.