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Compare Manychat and SendPulse 
At a Glance
Market Segments
Small-Business (90.4% of reviews)
Small-Business (89.8% of reviews)
Entry-Level Pricing
Free Trial Per Month
$0
Manychat
Star Rating
(151)4.5 out of 5
Market Segments
Small-Business (90.4% of reviews)
Entry-Level Pricing
Free Trial Per Month
Browse all 2 pricing plansSendPulse
Star Rating
(679)4.6 out of 5
Market Segments
Small-Business (89.8% of reviews)
Entry-Level Pricing
$0
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SendPulse excels in its email deliverability management with a score of 9.0, while Manychat's score of 8.6 indicates it may not be as robust in this area. Reviewers mention that SendPulse's features help ensure emails reach their intended recipients effectively.
- Reviewers mention that Manychat shines in automation capabilities, scoring an impressive 9.9 compared to SendPulse's 8.5. Users on G2 highlight Manychat's ability to automate responses and workflows, making it a preferred choice for those focused on efficiency.
- Users say that SendPulse offers superior template creation with a score of 8.9, while Manychat's score of 8.6 suggests it may have fewer options. Reviewers appreciate SendPulse's variety of customizable templates that enhance email marketing efforts.
- G2 users report that Manychat's two-way text messaging feature is highly rated at 9.1, compared to SendPulse's 8.3. Users mention that this functionality allows for better customer engagement and interaction, making Manychat a strong contender for businesses focused on SMS marketing.
- Reviewers mention that SendPulse's customer support is rated at 8.3, which is higher than Manychat's 7.7. Users appreciate the responsiveness and helpfulness of SendPulse's support team, which can be crucial for businesses needing assistance.
- Users on G2 report that SendPulse's campaign analysis features score 9.1, indicating a strong capability for tracking and optimizing marketing efforts, while Manychat's score of 8.8 suggests it may not provide as comprehensive insights. Reviewers highlight the importance of these analytics in refining marketing strategies.
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Pricing
Entry-Level Pricing
Manychat
Free
Free Trial
Per Month
Our free plan includes:
- Unlimited custom flows
- Up to 1,000 contacts
- 10 customer Tags
Free Trial
Manychat
Free Trial is available
SendPulse
Free Trial is available
Ratings
Meets Requirements
8.9
106
9.0
569
Ease of Use
8.8
108
9.0
581
Ease of Setup
8.9
70
9.0
401
Ease of Admin
9.1
63
9.0
350
Quality of Support
8.3
98
8.8
513
Has the product been a good partner in doing business?
8.9
61
9.0
329
Product Direction (% positive)
9.1
99
9.3
574
Features by Category
Sales Force Automation
Not enough data
8.4
75
Not enough data
8.4
67
Not enough data
8.4
76
Not enough data
8.2
71
Not enough data
8.1
66
Not enough data
8.3
67
Not enough data
8.2
66
Not enough data
8.2
67
Not enough data
8.2
70
Marketing Automation
Not enough data
8.6
80
Not enough data
8.6
80
Not enough data
8.5
77
Not enough data
8.1
73
Customer Support
Not enough data
8.3
76
Not enough data
8.4
77
Not enough data
8.6
80
Not enough data
7.7
72
Not enough data
8.2
73
Reporting & Analytics
Not enough data
8.4
73
Not enough data
8.6
75
Not enough data
Feature Not Available
Mobile & Social
Not enough data
8.4
70
Not enough data
8.7
73
Not enough data
8.3
67
Platform
Not enough data
8.6
89
Not enough data
8.5
93
Not enough data
8.5
88
Not enough data
8.2
79
Not enough data
Feature Not Available
Not enough data
8.2
79
Not enough data
8.8
92
Not enough data
8.5
78
Integration
Not enough data
8.4
87
Not enough data
8.4
85
Not enough data
8.3
75
Generative AI
Not enough data
7.8
41
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
8.8
228
|
Verified
Not enough data
8.7
237
|
Verified
Not enough data
8.7
220
|
Verified
Not enough data
8.7
224
|
Verified
Not enough data
8.7
229
|
Verified
Not enough data
8.6
226
|
Verified
Not enough data
8.5
205
|
Verified
Not enough data
8.5
154
|
Verified
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
8.2
192
|
Verified
Not enough data
8.6
230
|
Verified
Generative AI
Not enough data
7.8
101
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.7
186
|
Verified
Not enough data
8.2
169
|
Verified
Not enough data
8.0
154
|
Verified
Not enough data
8.1
142
|
Verified
Not enough data
8.5
154
|
Verified
Not enough data
8.2
143
|
Verified
Email Marketing
8.5
31
|
Verified
Not enough data
8.7
30
|
Verified
Not enough data
9.0
13
Not enough data
8.8
29
|
Verified
Not enough data
Online Marketing
8.1
35
|
Verified
Not enough data
8.7
37
|
Verified
Not enough data
8.5
27
|
Verified
Not enough data
9.2
40
|
Verified
Not enough data
9.0
14
Not enough data
Lead Management
9.1
38
|
Verified
Not enough data
8.9
15
Not enough data
9.2
36
|
Verified
Not enough data
8.9
32
|
Verified
Not enough data
9.2
34
|
Verified
Not enough data
8.6
32
|
Verified
Not enough data
9.2
35
|
Verified
Not enough data
8.8
32
|
Verified
Not enough data
Campaign Management
8.6
14
Not enough data
9.0
32
|
Verified
Not enough data
8.9
30
|
Verified
Not enough data
8.5
12
Not enough data
Social
9.1
13
Not enough data
9.5
13
Not enough data
9.3
12
Not enough data
9.3
38
|
Verified
Not enough data
9.5
37
|
Verified
Not enough data
Reporting & Analytics
8.8
38
|
Verified
Not enough data
8.2
15
Not enough data
8.4
33
|
Verified
Not enough data
8.4
31
|
Verified
Not enough data
9.1
11
Not enough data
Platform
9.1
9
Not enough data
8.9
12
Not enough data
8.8
33
|
Verified
Not enough data
9.0
10
Not enough data
8.6
23
|
Verified
Not enough data
9.3
29
|
Verified
Not enough data
9.1
26
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
9.0
30
|
Verified
Not enough data
8.9
29
|
Verified
Not enough data
8.9
26
|
Verified
Not enough data
User Provisioning and Governance ToolsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
User on/off Boarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.9
44
Not enough data
Feature Not Available
Not enough data
8.5
45
Not enough data
8.9
41
Not enough data
8.4
41
Not enough data
Feature Not Available
Integrations
Not enough data
8.6
36
Not enough data
8.5
35
Not enough data
8.9
39
Not enough data
Feature Not Available
Platform
Not enough data
8.7
38
Not enough data
8.4
35
Not enough data
8.3
34
Not enough data
8.8
40
Not enough data
8.5
37
Not enough data
8.7
41
Not enough data
8.4
36
Not enough data
9.0
42
Messenger
9.0
56
|
Verified
Not enough data
7.8
53
|
Verified
Not enough data
8.7
61
|
Verified
Not enough data
8.9
54
|
Verified
Not enough data
Channels
9.2
62
|
Verified
Not enough data
8.9
51
|
Verified
Not enough data
7.3
33
|
Verified
Not enough data
7.2
13
Not enough data
7.4
27
|
Verified
Not enough data
Customers
8.6
53
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.0
55
|
Verified
Not enough data
9.2
54
|
Verified
Not enough data
8.7
58
|
Verified
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Diagnosis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
75
Not enough data
8.9
72
Tracking
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
78
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
8.7
79
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
8.8
39
Not enough data
9.1
40
Not enough data
Feature Not Available
Not enough data
8.2
36
Not enough data
8.8
37
Analytics
Not enough data
8.9
38
Not enough data
8.7
38
Optimization
Not enough data
8.9
33
Not enough data
8.6
37
Not enough data
8.7
35
Not enough data
8.4
36
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
Not enough data
9.2
48
Not enough data
7.9
38
Not enough data
8.4
38
Not enough data
8.8
47
Edit
Not enough data
8.6
43
Not enough data
9.0
47
Not enough data
9.2
46
Logistics
Not enough data
9.1
45
Not enough data
7.9
43
Not enough data
8.4
42
Not enough data
8.9
44
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
8.8
11
|
Verified
8.9
55
|
Verified
9.1
9
|
Verified
8.3
46
|
Verified
9.5
11
|
Verified
8.9
48
|
Verified
10.0
13
|
Verified
8.5
46
|
Verified
Not enough data
8.2
43
|
Verified
Not enough data
8.3
43
|
Verified
Not enough data
8.9
47
|
Verified
Feature Not Available
8.6
49
SMS Platform
8.9
11
|
Verified
8.6
45
|
Verified
9.9
13
|
Verified
8.5
47
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
8.7
45
|
Verified
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
8.7
203
Not enough data
8.7
204
Not enough data
8.8
189
Not enough data
8.6
189
Not enough data
8.6
177
Platform
Not enough data
8.7
194
Not enough data
8.7
198
Not enough data
8.6
180
Not enough data
8.6
186
Not enough data
Feature Not Available
Not enough data
8.6
170
Not enough data
8.8
182
Generative AI
Not enough data
8.2
140
Not enough data
Feature Not Available
Page Customization
Not enough data
9.2
39
Not enough data
8.6
39
Not enough data
9.0
32
Not enough data
8.5
34
Page Optimization
Not enough data
8.7
31
Not enough data
8.8
34
Not enough data
8.4
32
Not enough data
8.5
27
Integrations
Not enough data
8.3
32
Not enough data
8.9
36
Not enough data
8.6
34
Generative AI
Not enough data
Feature Not Available
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Verification
Not enough data
Not enough data
Generative AI
Not enough data
8.6
22
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
8.8
28
Not enough data
8.6
28
Not enough data
8.5
27
Not enough data
8.5
24
Not enough data
Feature Not Available
Internal Use
Not enough data
8.6
27
Not enough data
8.5
24
Not enough data
8.7
25
Not enough data
Feature Not Available
Not enough data
8.8
24
Not enough data
Feature Not Available
Analysis
Not enough data
8.7
45
|
Verified
Not enough data
9.1
49
|
Verified
Not enough data
8.4
32
|
Verified
Not enough data
8.7
32
|
Verified
Campaigns
Not enough data
Feature Not Available
Not enough data
8.8
46
|
Verified
Not enough data
8.5
42
|
Verified
Not enough data
8.6
43
|
Verified
Not enough data
9.0
35
|
Verified
Not enough data
8.7
34
|
Verified
Engagement
Not enough data
8.8
40
|
Verified
Platform
Not enough data
9.1
48
|
Verified
Not enough data
8.9
50
|
Verified
Not enough data
8.6
43
|
Verified
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Manychat and SendPulse are categorized as SMS Marketing
Unique Categories
Manychat is categorized as Conversational Marketing, Marketing Automation, Social Commerce Platforms, and User Provisioning and Governance Tools
SendPulse is categorized as Email Template Builder, Push Notification, Email Deliverability, Email Verification, Chatbots, Landing Page Builders, Transactional Email, CRM, Mobile Marketing, Email Marketing, and Live Chat
Reviews
Reviewers' Company Size
Manychat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SendPulse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
37.2%
Real Estate
5.8%
Health, Wellness and Fitness
5.1%
Education Management
3.6%
Retail
2.9%
Other
45.3%
Marketing and Advertising
12.3%
Information Technology and Services
6.2%
Education Management
5.6%
Computer Software
5.2%
Health, Wellness and Fitness
4.3%
Other
66.4%
Most Helpful Reviews
Manychat
Most Helpful Favorable Review
Gilson S.
Verified User in Building Materials
I really like the app's performance I really like the app's performance I really like the app's performance I really like the app's performance I really like the app's performance
Most Helpful Critical Review
Diego M.
Verified User in Public Relations and Communications
Unfortunately, the user experience is disappointing. Account integrations often fail or don’t work as expected, and the customer support is virtually non-existent. Many help links are broken or outdated, making it difficult to troubleshoot issues...
SendPulse
Most Helpful Favorable Review
Verified User in Internet
SendPulse had a very good free plan that allowed us to test the product before making a financial commitment. They had a phone number we called for questions and support. We had excellent results with email delivery and eventually switched to a paid plan. I...
Most Helpful Critical Review
Verified User in Airlines/Aviation
nothing worked as promised. and lost 52 $ in process and wasted tons of time
Gilson S.
Verified User in Building Materials
I really like the app's performance I really like the app's performance I really like the app's performance I really like the app's performance I really like the app's performance
Verified User in Internet
SendPulse had a very good free plan that allowed us to test the product before making a financial commitment. They had a phone number we called for questions and support. We had excellent results with email delivery and eventually switched to a paid plan. I...
Diego M.
Verified User in Public Relations and Communications
Unfortunately, the user experience is disappointing. Account integrations often fail or don’t work as expected, and the customer support is virtually non-existent. Many help links are broken or outdated, making it difficult to troubleshoot issues...
Verified User in Airlines/Aviation
nothing worked as promised. and lost 52 $ in process and wasted tons of time
Alternatives
Discussions
My broadcast delivery percentage keeps getting low, how do I maintain it to be at 100%?
1 comment
BA
Agree if I'm in already then I might see the the performance.Read more
When will it be possible to connect the bot to Telegram or deploy it on the website?
1 comment
DM
Inside the flow itself, create a button for transferring people to Telegram (group, channel, etc.).Read more
Is there a possibility that ManyChat will be banned by FB using their (FB) own chatbot?
1 comment
Official Response from Manychat
Hi Eric,
ManyChat itself can't get your FB page or Messenger banned but if you don't follow Facebook's rules, then you could get in trouble.Read more
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