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Helpshift's pricing model is based off of completed customer service interactions -- meaning you only pay for the issues that you resolve with Helpshift. Agents are completely free!
The Right Package:
Select the package that’s right for you from Starter, Growth or Enterprise
Monthly Issue Volume:
Only pay for the number of issues you use each month
An issue is a customer problem or inquiry that is directed to an agent or a bot. Customers with greater usage receive a reduced per issue price. All packages come with 1,000 issues per month to get you started.
Name | Price | Features |
---|---|---|
Starter | Starting at $150.00Per Month | Get started quickly with our Starter package of Mobile-First Customer Service Platform.
All packages come with 1,000 issues per month to get you started.
|
Enterprise | Contact UsPer Month | All packages come with 1,000 issues per month to get you started. Includes all Starter Package features, PLUS:
Includes all Business features PLUS:
|
Growth | Contact UsPer Month | All packages come with 1,000 issues per month to get you started.
Includes all Starter Package features, PLUS:
|
Helpshift pricing & plans
The following is a quick overview of editions offered by other Live Chat Software
![]() Support Only (Team) | $19.001 user per month billed annually | Integrated customer support
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![]() Fin with your current helpdesk | $0.991 Resolution | Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund—no questions asked.
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![]() FREE | $0.00Per Month | Free forever plan
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Various alternatives pricing & plans